Choice Home Warranty: Read 49,358 User Reviews From Real Homeowners

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Michael

They responded quick, had someone here just as quick and fixed quicker. Wonderful place.

6 months ago

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James

Every time I call to cancel I get transferred to several different lines only to be told “im not trained for this, let me transfer you to who can” after 4 transfers and no response ill just cancel my card

6 months ago

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Christine

The representative was professional and thorough. However, it it to long between his first visit and repair visit.

6 months ago

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Queenie

I liked the agents professionalism, and attitudes. I didn't like the system's follow-up and timing on claims.

6 months ago

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Lou

Was satisfied with the quick response and timely manner to get things accomplished

6 months ago

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Bruce

Was referred by a friend. I like the quick responses when we have a warranty need

6 months ago

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Rebecca

Responsive. But often difficult to provide contractors who work with Choice in the Chattanooga area.

6 months ago

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Frank

Choice was the company that covered all the appliances l needed covered. The price was the best for what we got .

6 months ago

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Vickie

What we related to leave, we would get in replacement, and what we got are completely 2 different things. And even at that, we have not received a refund yet, we are very disappointed.

6 months ago

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Richard Cortes

We had a very good service call and our issue was resolved quickly and to our satisfaction.

6 months ago

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James Robbins

Because when I had a problem they got someone out here and fixed the problem fast.thanks chw

6 months ago

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Terry

I reviewed the top 5 companies for home warranty services and Choice had the top rating.

6 months ago

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Rachel

They were very efficient in handling my problem and it was resolved well and efficiently.

6 months ago

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Barbara

WE WANTED TO SUBSCRIBE TO A COUNTRY THAT COVERED ITEMS IN OUR HOME AND YOU WERE RECCOMMENDED.

6 months ago

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Aqua Grant

A friend told me to get a home warranty so I saw your commercial and decided to choose you.

6 months ago

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Verified Customer

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Kevin Strickland

Choice, has been excellent to work with. I look forward to renewing my contract with them.

6 months ago

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Dianne Buettner

We had the same maintenance contractor and he was very efficient as he was the first time.

6 months ago

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Pewu Miller

My experienced with Choice Home Warranty was excellent. They took care of everything I needed.

6 months ago

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Elizabeth Pahl

The service tech was courteous and explained to us what the issue was with our thermostat.

6 months ago

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Russell Rodrigue

Techs were on time and efficiently replaced the appliance . The price was higher than I expected. You can stop email inquiries.

6 months ago

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Michelle Via

We had an issue with our pool and we choice home warranty sent someone out right away. Thank you!

6 months ago

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Raghu

mixed feeling. Some techs are good some of the techs assigned will cut corners to do the job. sometimes they use inferier qulity of meterials.

6 months ago

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John

I thought some of the contractors were not prepared to do the work needed, wrong tools, they were late.

6 months ago

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Michael

The company who was given the repair service has been difficult to work with and has not sufficiently fixed the problem.

6 months ago

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Steve

Very automated process. Did not give a window of time when repairs would occur. Otherwise , great.

6 months ago

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Mary

Choice had good reviews. All of our experiences with them have been very favorable.

6 months ago

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Crystal

Monthly cost was cheaper and quick response to call. Also the deductible was cheaper than other companies

6 months ago

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Bobby And Ginger Bell

Prompt service. Professionally done. Very pleased! We have a contract with Choice.

6 months ago

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Monique Gray

They were prompt and did a great job with my service I would recommend them to any home owner

6 months ago

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Suraiya Shaik Ali

3 issues all back to back and there was only one complaint against the contractor company.

6 months ago

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Raymond

Have a long-term contract with Choice that locks our deductible for another three years.

6 months ago

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Michael Orlandella

Choice warranty is a no nonsense company that is quick to respond and reliable to make repairs.

6 months ago

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Elena Clark

Joe the plumber was not what I expected. He used wrong screws on toilet and would not put original screws back on. Everything was, ' not my job'. ' I don't do that. Not acceptable.

6 months ago

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Verified Customer

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Anita Lacy

Had two calls to Choice in 2025. Service was prompt provided by quality, experienced repairmen.

6 months ago

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Mary Coon

I have used CHW for 3 years. I feel they provide good service and responds to my needs quickly.

6 months ago

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Gidget Douglass

My kitchen ceiling fan stopped working, and the repair was covered and replaced effortlessly.

6 months ago

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Hattie Tucker

They handled my issue right away the technician Vincent was on time got the job completed quickly.

6 months ago

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Donna Broady

They are very responsive and i have been satisfied with the rapnse and work completed

6 months ago

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Wanda Shepard

So far…we have had a great experience! It seems they are willing to get the job done ✅

6 months ago

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Joseph Brooks

It's been eleven days and the oven is still not repaired. The repair guy says had to order parts and maybe another 5 days.

6 months ago

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Emma Thomas-Hay

I tried calling multiple times to speak to a “person” about a repair that was repeated on the same appliance to see if the service fee would be waived but no one answered or called me back!

6 months ago

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Aundrea Smith

I've been trying to reach Choice Home Warranty since 12/24... No response, No phone call, can't talk to anyone online. I've been over charged. chachargeschthetg3company that came out

6 months ago

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Verified Customer

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Cecillia Duncan

6 months ago Edited December 31, 2025

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Leroy

Quick to send out technicians to troubleshoot our issue of a broken oven/microwave combo unit.

7 months ago

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Virgina

The first company you sent me to never responded. My heating system was not working propaly and sometimes it was cold. Three weeks later you gave me a new company and they were here,the next day. Everything was fixed.

7 months ago

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Bruce

Request to repair/replace dishwasher was approved November 28th. Finally on December 17th I received a "voucher" for Lowe's. I don't use Lowe's but I guess I do now.

7 months ago

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Lorraine

Choice had good ratings. When I called they had a service man text me within a day

7 months ago

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Mary

yes, last time my home got the best technician came to fixed the washer. He did a wonderful job.

7 months ago

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Rose

Quick to response and customer service is excellent! I always have a peace of mind!

7 months ago

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Jim

Prompt and professional work. Plumber was knowledgeable and got the part ordered and installed.

7 months ago

Choice Home Warranty Reviews