Choice Home Warranty: Read 52,380 User Reviews From Real Homeowners

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pat doran Marietta, GA

They always drum up uncovered charges to reduce their liability

2 weeks ago

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PHILLIP KRISMAN Los Angeles, California

THE GUYS DID A GOOD AND NICE JOB AT MY HOUSE

2 weeks ago

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Mehran Farzinpour Santa Monica, California

The representative was extremely nice and helpful

2 weeks ago

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Gwendolyn Keener Houston, Texas

Very prompt and professional. Great job to all.

2 weeks ago

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Reginald Goode New Caney, Texas

The timely response to submitting my claim.

2 weeks ago

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Archie Graham Goldsboro, North Carolina

So far the response to my claim has been very good.

2 weeks ago

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Robbie Oceanside, California

The technician was very professional and very knowledgeable

2 weeks ago

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maschel rawlings Monroe, MI

The response is quick and the service is quick as well

2 weeks ago

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Jory Hite Sunnyvale, California

Pricing good. Too many text and emails prior to deciding to buy.

2 weeks ago

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D H Pembroke Pines, Florida

I like Choice Home warranty services has been outstanding!

2 weeks ago

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Carol Fallon Greensboro, North Carolina

Friendly and knowledgeable about machine.

3 weeks ago

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Miguel Rosario-Felix San Antonio, TX

Quick response from Bot is appreciated. Tenants notified.

3 weeks ago

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G Rubin Dallas, Texas

Quick response. Don’t always get qualified companies.

3 weeks ago

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Nancy Hardrick Kannapolis, North Carolina

Highly recommended to my friends and family

3 weeks ago

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Linda Pedro Half Moon, North Carolina

Awesome service, Justine answered all my questions

3 weeks ago

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Mildred Boyer Crownsville, Maryland

Great customer service and communication.

3 weeks ago

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Susan Dotter Newberg, Oregon

Answered all questions very patient no pressure

3 weeks ago

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thomas cobb Stockbridge, Georgia

EVERYTHING WAS GOOD SEVICE WAS DID ON TIME

3 weeks ago

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Rozita Bolton New York, New York

We loved that our appliance is working again!

3 weeks ago

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Steve Riley Greenwood Village, Colorado

Very timely. Quick response and excellent work

3 weeks ago

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Charles Zephyrhills, Florida

great service tech, good value for the money

3 weeks ago

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Dixie Austin, TX

Very professional and very knowledgeable!

4 weeks ago

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Roy Vance Houston, TX

Simply stated.......CHOICE is "THE BEST"!

4 weeks ago

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Verified Customer

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Cynthia San Diego, California

My daughter has used you and she recommended

2 months ago

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Verified Customer

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Thomas Penn Hills, Pennsylvania

took too long for actual service to performed

2 months ago

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Judith Duncan Boulder Creek, California

Technician was great. 7 hot day wait A/D down

2 months ago

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Camille Lancaster, Texas

Great customer service, but the companies they use are not not so good.

2 months ago

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Verified Customer

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Darla Burns Richardson, Texas

I pay for it monthly. I used to have American Home Shield.

2 months ago

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Mary Phoenix, Arizona

Best deal years ago price wise. Not so when one had a claim.

2 months ago

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Lennie Atlanta, Georgia

Built new house and needed a reputable home warranty.

2 months ago

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Verified Customer

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Lehlani Roman Brighton, Colorado

Service took to long. Tech who came out was less than friendly

2 months ago

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Verified Customer

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Michael Cleveland, Ohio

Warranty doesn't cover total installation cost

2 months ago

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Verified Customer

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Angelo Charlotte, North Carolina

I have been a satisfied customer for over 11 years

2 months ago

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Patricia Dornsife, Pennsylvania

Saw an advertisement for choice home warranty on television

2 months ago

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Rodger Jacksonville, Florida

They are a solid company that’s been around for a while

2 months ago

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Verified Customer

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Ronald Glazer Las Vegas, Nevada

Time servicer wanted to come does not work for us. Called four times to reschedule. Never call back.

2 months ago

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Marc

I had a plumbing issue with my toilet. This was a repeat call. It took them almost 3 days to schedule an appointment with a backed up toilet. I got them to schedule a I got them to schedule an appointment in two days. The plumber company refused to come out for a repeat call as they said they would not get paid for another call. I am wound up calling a handyman because Choice was not handling the situation in a timely manner. You can only wait so long for a backed up toilet. This plumber company did not seem to care. They could’ve sent someone out and resolve this afterwards, but they would not.

9 months ago Edited February 11, 2026

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MARCIA STAFFORD

Even thou everything is automated and I was never able to speak to a agent, everything went seamless. The contractor contactor 3M was amazing, they contacted me within 24 hours and was out the very next day and made the repair.

9 months ago

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texascouple@verizon.net

This was our first claim with them for a refrigerator sensor that went out. A service rep was on-site within a couple of hours and got it back up and running until the necessary parts are ordered. I trust any future claims will go as smooth.

10 months ago

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Key Locations Property Management LLC

This company, along with most all Home Warranty companies, is not set up to work well with tenant occupied rental properties managed by 3rd parties. Very difficult to schedule the visit. Plumber that came would only chat on text and would not take our call. Plumber also made our tenant pay for the service call when we had already prepaid for this with our company CC. Plumber also mentioned how hos company was also frustrated with the process of scheduling work etc. We also never get any reports of the work that was done after the fact and that prevents us from accurately tracking the repairs to the home for the owner. Also it seems like this company may now outsource CS communications and also attempts to us AI agents on calls and they are not very good. They keep asking the same question over and over just rephrasing the question as if expecting a different answer. Deryk Key Locations Property Management LLC

10 months ago

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Richard Decker

My LG refrigerator started making noise. I placed a ticket on Monday, got a person assigned in less than an hour. The service person came the next day and replaced the faulty part. This was the best service call I have ever received and my first for Choice Home Warranty since switching from another company.

11 months ago

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Gary Zurn

This would have been a 5 but the replacement program is terrible. My dishwasher was deemed unable to be repaired by repairman who was great. However I was only offered $272 for a full replacement based on how they calculate. It was $1200 new with install. I could get an equivalent replacement for $1000 but they would not budge off the $272. No mention of depreciation by customer service. Only keep saying based on size, options etc. Regardless of what I showed them. I challenge anyone to find a replacement dishwasher with the options of a Kenmore Elite for $272, Read small print very carefully for replacement option.

11 months ago

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Rusty Springfield, Missouri

I like the attitude of the technician, He is a true professional.

1 month ago

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Nadir Husain Houston, Texas

Does not understand the customer's issue and shows total disregard for the customer. Rude customer support for escalating the issue. customer support name Irisha M.

1 month ago

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Carmen Sibilla Ashburn, Virginia

Liked how I was treated. Very helpful and friendly. And very attentive.

1 month ago

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shawn barren Chicago, Illinois

Timely, and the service was great, and fast, very efficient!

1 month ago

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evelyn sarinana Wilmington, Delaware

Justin was very helpful and very knowledgeable about your service.

1 month ago

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Juanita McDonald West Memphis, Arkansas

The service tech you sent out set a time to come out between 12 and 4 pm . He arrived 3 hours later.

1 month ago

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Dorit Niemann Chicago, Illinois

Technician was very knowledgeable and professional. Communication was great.

1 month ago

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Damon Combs Newport News, Virginia

Excellent customer service and response time from the contractor.

1 month ago

Choice Home Warranty Reviews