Choice Home Warranty: Read 49,442 User Reviews From Real Homeowners

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Theodore

Took two plumbers to do a simple job a two cancelation. Electrician changed a light blub,drop something in the wall and never came back, but I had to pay service fee

7 months ago

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Mary Taylor

I get great service for Choice Home. It’s easy doing business with your company.

7 months ago

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Pam

constant communication with the tech and CHW, fast service and personable, corrected my issues

7 months ago

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Nubia

We’re satisfied with the costumer service and the quality of the service provided.

7 months ago

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Crawford

I have gone through two other home warranty companies and CHW has been a good home warranty provider for us.

7 months ago

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Chelsea

Literally the worst company ever. It took over 2 months to get a claim resolved. My first claim was initially approved and then later denied. Very frustrating. I wouldn’t recommend this company to anyone.

7 months ago

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Zvi

Recommended by aa cutomer of yours. When I call for a claim the company had a Quick response,

7 months ago

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Sheryl

They had limited vendors my my area ( south suburbs) of Chicago when I found my own service provider, they deducted additional fees. Totally dissatisfied with the level of customer service.

7 months ago

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Rebecca Burgess

The gentleman that came was very intelligent and knew exactly what to do.. He was very efficient.

7 months ago

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Samuel

Have had different home Warrenty companies. Some good and some bad! Trying to find a good Warrenty company.

7 months ago

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Tammy

A repair man came out and said he would sent his report in for what needed to be done and I have never heard back from choice warranty.

7 months ago

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James

They do a great job finding the perfect repair person. Great service every time!

7 months ago

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Sharon

CHW did not replace value of existing refrigerator. Offered .50 cent on the dollar to replace unrepairable refrigerator. Would not recommend!! Read your 11 page disclosure closely on what they will or will not cover!!!

7 months ago

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Jeff

Peace of mind, knowing if anything breaks we don’t have to drain our savings to fix it.

7 months ago

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JEFFREY HALL

………………………………………………………………..great…///————-

7 months ago

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Robert Cuffee

I always like Choice Home Warranty and they treat me with respect and do a good job .Amen

7 months ago

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Mark Reid

So far very good - I needed a toilet repaired and the tech was prompt and efficient!

7 months ago

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Avani Jambudi

The online claim system is easy to use and status gets updated in timely manner.

7 months ago

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Marie Pride

Choice Home Warranty is reliable and they will send someone to your house as soon as possible.

7 months ago

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Wendy Elizabeth Dodson

I have contracted CHW for over 5 years and they are always responsive and on time for every repair!

7 months ago

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Sharon Kargatis

Well, so far they’ve done very good to me. My furnace broke down and they fixed it.

7 months ago

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Timothy Shack

Unable to provide service vendors in s timely manner. Offered the ability to choose our own, however providers had no interest in going thru Choice’s process. Then Choice arbitrarily closed the claims.

7 months ago

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Brenda Carver

My number is 281-748-0015 Call me . I have been trying to reach someone for weeks to deal with account with NO Call Back

7 months ago Edited December 9, 2025

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Michael Williams

The service provided was top notch. The vendor was very knowledgeable and professional.

7 months ago

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Jackie Vaugthn

Affordable price & recommend on a military support sight. They offer discount to veterans

7 months ago

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Miguel Garcia

I think choice warranty is the best co. Out there. I recommend you to all mybfrienda.

7 months ago

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John McFadden

Replaced broken door spring but repair man said other spring should be replaced too but choice did not cover the cost of 2nd spring

7 months ago Edited December 2, 2025

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Manuel Perez

Every thing is ok i wish the lowes gift card could be more and come faster last time I went a month without a refrigerator

7 months ago

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Tami Fossum

I bought 3 plans and service and response has been excellent- best investment I made!

7 months ago

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Shelly Waddell - Megan and Danny Messere

Quick response time and the repairs have been completed by qualified technicians.

7 months ago

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Charles and Ava Gaccione

They are a reputable company and provide great service recommendations to anyone

7 months ago

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Paul

So far it is great the few times in needed to use it repaire man was there by next day

7 months ago

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Mai

They are fast in replaying to any request & they choose a good companies to fix the issue that I had.

8 months ago

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Marcelo

The company works very well and fast. My only remark is that some people sent for service try to charge extra.

8 months ago

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Dennis

I don’t like the fact that everything is done by email. I prefer a phone call and to speak to a live person.

8 months ago

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Sheryl

So far they have always made sure whatever I needed repaired was taking care of by sending out good companies.

8 months ago

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Thomas

Work never completed. Over several weeks and numerous phone calls and emails nothing ever done. I am very sorry I chose to invest in this three year warranty as it is obviously a ripoff.

8 months ago

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Matthew

I had 2 claims so far . 1st one was probably 2 plus months ago . Still not resolved.. second one was a furnace claim. Had to call over and over again . 3 weeks later . They sent a tech .. he was great . They suck

8 months ago

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Mary

I was referred by a friend and I liked that they had a pool pump protection plan.

8 months ago

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Sandy

They response to my call and the company who came and service my microwave did a good job.

8 months ago

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Ramon

too short ? that's what your company is worth. you charge a lot when is called for service your hired companies want to screw the clients. as a real estate broker i will remcomend Not to give business to you.

8 months ago Edited December 23, 2025

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Deborah

they do everything they promised to do - on time, professional teams, great price!

8 months ago

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Sally Langley

They have been show to respond to a promised refund for a washing machine they deemed unfixable and required a replacement from Lowe's. Sounds like a racket.

8 months ago

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Jeanne

I saw advertisement on internet for Choice Home Warranty. I have used home warranty before, but not with Choice.

8 months ago

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Lisa

Because their rates were more affordable. So far I am happy with changing my Home warranty.

8 months ago

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Adrienne

I wasn’t happy with how Vivint handled the equipment issue , but Luke did a wonderful job!

8 months ago

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Raymond

Great same day service. Excellent Technician had the parts to complete the repair

8 months ago

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Gail

In the past two years i needed service which was ignored . This last time I was pleasantly surprised by the quick service I got.

8 months ago

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Alisa

This was the first visit and they were real great. I would recommend to my friends and family.

8 months ago

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Maxwell

You stepped upland came through made my wife happy she through it would never happen

8 months ago

Choice Home Warranty Reviews