Choice Home Warranty: Read 49,359 User Reviews From Real Homeowners

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Brenda

Had Best experience ! Thus far .. no regrets

3 months ago

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Reena

Saw the rating that it is top home warranty on the nation

3 months ago

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Yetunde

The company responded quickly and fix the problem.

3 months ago

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Derrick

Love the service and the price for the service.

3 months ago

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Alecia

Choice sent a rep out fast and got my issue taken care of.

3 months ago

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Sandy Jacquiesse Cooper

I like the service reasonable price per month

3 months ago

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Debra Lewis

So far I just miner repairs, so far so good.

3 months ago

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john hill Dallas, Texas

Rep was awesome! Polite, professional, thorough.

3 months ago Edited July 23, 2026

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Alina Woodbury

Good company. They make sure to get things done

3 months ago

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Mark Stolkin

The company you recommended provides excellent service

3 months ago

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Shawn Kyle

Quick fast and very efficient. Easy to place an order.

3 months ago

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Kevin Hodo

The work was done correctly and in timely

3 months ago

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Cynthia Larson

Good experience and work done professionally.

3 months ago

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Brenda Filipek

Available coverage and price. Prompt service!

3 months ago

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Gaye

To get help when things break down in a timely manner with qualified people.

3 months ago

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Nancy Wagner

Everything went well with Choice’s appointment

3 months ago

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Hilda Franco

Very accurate on time and very satisfied

3 months ago

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Richard Grays

Very courteous and professional technician

3 months ago

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PAUL PHAIRE DeSoto, Texas

Your technicians are friendly and knowledgeable.

3 months ago Edited July 1, 2026

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Lawrence Levy

They respond quickly and get the job done.

3 months ago

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Elizabeth Gettig

Too long to get appointment. 2 full days

3 months ago

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Rachel Ann Whitfield

It was the 1st offer I received at the time

3 months ago

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Frank and Rebecca Clark

Fast response. Perfect agent was send out

3 months ago

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Brenda Vickers

Just want to be covered for any major expenses

3 months ago

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Syed Hussain

Worst response, the team didn’t even know that the other dept is closed Also even after cancellation, they keep on forcing auto charge

3 months ago

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Dianne Wilhelm

They always respond quickly when I call for service.

3 months ago

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Janet Bacon

One of the best home warrenty companies I’ve ever used.

3 months ago

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Gawain Dupree

It was through my Costco membership that was suggested to Choice Warranty.

3 months ago

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Rebekah Garcia

Job was done fast and right. No hassles.

3 months ago

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Raven Dixon

Awesome response time and quick service.

3 months ago

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Bora

Reliable, timely service. It has been a great experience.

3 months ago

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Sheila

Free lock/key change on doors for new home purchase.

3 months ago

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Deborah

Gets the work done and they are very professional..

3 months ago

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Marlena

Service was quicker than I had anticipated.

3 months ago

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Rachel

Fast response when I need help with my broken appliance

3 months ago

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Nancy

I chose Choice because of the ratings I saw in advertising.

3 months ago

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Leslie Kohler

Our air conditioner was not working. We were glad that we had Choice Home Warranty because calling a heating and air company would have been expensive. The technician was kind and got our system working. He offered to come back if it stops working and not expect pay! The timely manner of the Choice Warranty reaching a tech is as follows. Called on a Saturday filed a claim and the tech was at our house on Monday! We are appreciative of the fast service!

3 months ago

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Osman

I recently signed up for a home warranty and was pleasantly surprised by the level of coverage provided. The enrollment process was quickly and easy. I spoke with Teresa, who was friendly and knowledgeable. she answered all my question and provided an exceptional customer experience. I look forward to my journey with Choice Home Warranty!

6 months ago

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Gary Morris

Put a claim in a less than 5 minutes I had a phone from one of there technicians. Anthony was there less than an hour later came out and diagnosed the issue and will be back tomorrow to put in replacement water heater. Couldn’t have asked for any better. Very impressive. Would recommend Anyone to go to Choice Home warranty to anyone. Even though service fees are little bit more. I would pay that for the services we received. Thank you, Gary

1 year ago

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Ronald Vanes

CHW offers a much wider range of coverage at very competitive price that was the reason for switching. Plus, CHW online tool makes it easy to submit a claim. Additionally, the online tool shows your account warranty coverage, and claim status. The customer service is prompt at assigning the appropriate professional service tech who is a no-nonsense person that gets the job done right, and cleans up like his grandma is looking over his shoulder. I’m glad to have CHW on my side.

1 year ago

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Linda Ingalls

I have used Choice Home Warranty twice in the past 2 months. Once for my dishwasher that died after 20 years, and once because my AC was not cooling. as to the dishwasher - I had to wait a while to get someone to come check the old machine out (a week) but they wee great when they got here. They determined it needed to be replaced since they could not get parts to repair it due to the age. CHW agreed to send me a check so that I could replace it. It took 3 to 4 weeks to get the money and they did not provide nearly enough to replace it, but it was 20 years old. As to the AC claim, I called them and they had one of their certified technicians come out about 5 days later. He had it fixed in no time at all!!!! The only complaint about the AC claim was the length of time to get someone to come out to fix it. But they are getting tech's that work for other companies so they have other jobs to do already and cannot just drop what they are doing to gt your machine fixed. If you have proper expectations when you get a home warranty, you can see that they did a very good job at taking care of my claims!!!! I would give them 4 stars. everyone has room for improvement and it would have been nice to have gotten the AC working sooner than 5 days out. Thank you for your assistance!!!!

1 year ago

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Wanda Rhodes

I called choice home warranty my refrigerator was leaking water from under it and it had been doing it for 2 or 3 days and it wasn't a lot but I was worried about what it was and I finally called choice home warranty they said that they would be coming out and it came out the next day very punctual call me before they came very nice young man Cain named Brandon he came in looked at the refrigerator found the problem no sooner they looked at it I was so satisfied and my stress level went come down. Thank you Brandon!

1 year ago

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Jack Beldon

I like Choice Home Warranty because it offers a practical solution for home repairs and provides affordable, friendly service. They are accommodating to your needs. My home is fairly new, so I was thoroughly informed about what all the services entail. I appreciated how professional, friendly, and thoroughly informed regarding the service. I would recommend this company to anyone. 1 week ago

1 year ago

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Deborah Terry

Excellent service for our plumbing THE knowledgeable tech arrived on Memorial day.He still continues to work on this unexpected skilfully.. our other claim for the refrigerator is no completed.However they had to rush the parts I have had this plan since November.I never had to file a claim.I am very satisfied with Kent working on our project. Exyremely skillful and caring.Ty.i will give another update when both jobs are done THAN YOU CHOICE

1 year ago

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Jeffrey Adler

I have used my warranty several times. It is very useful and worth the price. My most recent claim was when my air conditioner broke down. It is not able to be repaired anymore and requires replacement which has been approved by Choice. Can’t tell you much about the replacement product or the quality of the replacement, process of getting it replaced because the job has not taken place yet. I know I will have to come out of pocket some but not as much as buying a whole new unit myself. It is annoying that they ask me to give a review before any service has been completed. The technician they sent out to look at it verified it wasn’t able to be repaired and seemed very good and knowledgeable. That’s all I know so far.

1 year ago

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Neil Denker

We have continually had great experience with Choice Home Warranty. We super happy we switched from a previous company. Our rep - Tamara - is an absolute doll to deal with. Exceptional. We just renewed, and Leo was wonderful. He had some excellent recommendations as to how to structure a new policy to be the most efficient and cost effective for us. We greatly appreciated his input.

1 year ago

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Angela Cipriano

1 year ago

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Elizabeth LaFebre

I called to get a quote for my home warranty and spoke to Joe. He asked about my house size and what I was looking for, how long I wanted coverage, how I wanted to pay, ( monthly vs yearly) what my budget was etc just to see what my needs were. Joe is very knowledgeable and was able to assist me in a plan for the best coverage at a price that fits my budget. This was a excellent experience.

1 year ago

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Andrew Berkson

CHW has been easy to work with and has almost consistently addressed our problems with the exception of some sprinkler/irrigation issues. We have been happy with the contractors they have sent to perform repairs. CHW has been very responsive when we contacted them for repairs. We are happy with CHW and much happier than we were with one of their competitors.

1 year ago

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Jenifer Abreu

I recently had an issue with my washer/dryer unit and filed a claim with Choice. Everything was quick and easy on the website. I was able to change my appointment time with the assigned tech easily and, since the repair would have been too expensive, they offered to replace the whole unit. I'm very happy with Choice Home Warranty, it's pretty inexpensive for the peace of mind they offer.

1 year ago

Choice Home Warranty Reviews