Choice Home Warranty: Read 52,380 User Reviews From Real Homeowners

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J Bailey Atlanta, Georgia

The Rep was very helpful and informative. Answered all my questions and explained in detail what was covered with the new Policy.

2 months ago

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John Monis Ocala, Florida

Takes way too long to assign Techs. Had to pay for our own new AC system because they kro messing around and finally said it would be 9 days to get to us (in the middle of the Florida summer). Most recent 7 days to get a plumber to clear a drain. Contract is coming up in Sept and will not be renewing.

2 months ago

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M Hines Fayetteville, North Carolina

The tech was knowledgeable, informative and careful. He was on time and ensured that my problem was resolved.

2 months ago

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Tariq Butt Groveton, Virginia

We are out of AC for 5 days, how this warranty work, not acceptable, very much inconvenience. The small issue which can be replaced in one hour Straching out to 5 days and end of the day they asking me to pay $380 additional. This cost i can hire a contractor my self and done on same day.

2 months ago

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Richard Los Angeles, California

Like all but wish that when a claim is filed it can take a week or more before a service provider is available

2 months ago

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Lisa Lewis Wilmington, North Carolina

Using the online access is easy and helps you access information about the claim. Real time data and it’s great!

2 months ago

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Verdell Mckinney Gainesville, Florida

I was very pleased with the representative Ronald his expertise courtesy and information knowledge was great thank you

2 months ago

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Sylvia Hanson Wyldwood, Texas

I just signed up for CHW so I can say I Am anxious to experience their Service. The Services they provide will be useful when something falls.

2 months ago

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Joanne Harrison Budd, Illinois

The tech was good it’s you all that I’m disappointed in because you all charged my card and I had to pay the tech when I then ask for you all to put the money back on my card then you tell me it will take 2 to 5 days to get it when it only took yall 2 seconds to take it from me

2 months ago

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James Blackledge Crownsville, Maryland

I appreciate the fast service. I received a reply within a couple of hours after filing a claim. Excellent!

2 months ago

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Thomas A Parker Chester, New York

Fast friendly service! Had someone out the next day to check my AC and add coolant! Thanks for the fast reply!

2 months ago

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Best Company East Stroudsburg, Pennsylvania

The representative Luke P was very knowlegeable and pleasant to deal with. He answered all of my questions.

2 months ago

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Carol Campbell McCormick, South Carolina

The turnaround time was excellent. The technicians were very professional and talented. Thanks so much.

2 months ago

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Robert Aquino Sr Las Vegas, Nevada

It's fixed but he said nothing was wrong!! Why for 3 days was my AC blowing out hot air then? I don't understand but it's running now thank you

2 months ago

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Deb Bowers Birmingham, Alabama

The issue I have is trying to reach someone in the middle of a claim instead of only being able to speak to your call center in another country.

2 months ago

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Linda Karwich North Richland Hills, Texas

The technician was very informative telling me what was wrong and how he fixed my leaking toilet. Great job!

2 months ago

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Dan Masquelier Corsicana, Texas

I like having a home warranty, choice has done a good job of finding technicians to come out to my remote location.

2 months ago Edited August 31, 2026

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Trish Clarksville, Maryland

Mr Lorenzo P. patiently answered all questions and went thru all services plans. I would highly recommend.

2 months ago

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monique richard Aurora, Colorado

Just not happy with the outcome of my repair on my refrigerator as I’am still having issues & don’t want to keep paying $75 to have them hire tech after tech.

2 months ago

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T B Spartanburg, South Carolina

The headache dealing with CHOICE HOME WARRANTY with all of their exclusions, delays scheduling QUALITY techs, lack of QUALITY CONTROL, and unprofessional employees make it hard to justify the cost of doing business with them.

2 months ago

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Sparky Flowing Wells, Arizona

We had a technician assigned right away and was able to come out a week earlier than what was originally said.

2 months ago

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Verified Customer

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BILLY Athens, Texas

He was quick and clean He got in the house and he got out of the house nice young man

3 months ago

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Verified Customer

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Maria M. Hammond, Louisiana

The ElectroluxRepair fellow was wonderful. Fast, effective, efficient and professional.

3 months ago

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Verified Customer

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Jo Katsuki Phoenix, Arizona

They were responsive and provided a quality HVAC company to resolve the issue. Thank You

4 months ago

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Verified Customer

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Eunjung Lee Miami, Florida

On time and good responding and accurate diagnose and excellent fixing No problem

4 months ago

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Verified Customer

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Ernest Jones Waldorf, Maryland

Service has been excellent so far‼️ Every home should have a warranty after 5 years old‼️

4 months ago

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Verified Customer

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Sam Drew Anderson, South Carolina

What in the world is the problem? The election will not answer my calls. He will not come to my house at the promised time.

4 months ago

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Verified Customer

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Dawn Clancy Johns Island, South Carolina

Timely, prepared in advance, appropriate in way discussed with me and my fiancé’.

4 months ago

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Verified Customer

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Diana Scales Sacramento, California

They said they were the best. Had agents available. Fast service. NOT in my experience. Never helped with my well last year and now with my refrigerator it took from June 15th till July 2nd to get it fixed.

4 months ago

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Verified Customer

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Edward And Carolyn Heaston New Orleans, Louisiana

We have used them for a few years now & just started another year. They have treated us reasonably well so far.

4 months ago

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Verified Customer

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Robert Benge Dallas, Texas

They are good people to work with. And the service people they send, I think, are top of the line

4 months ago

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Verified Customer

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Dawn Chapple . Carloover, Virginia

I really like this company. I have told all my friends and family about Choice Hone Warranty.

4 months ago

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Verified Customer

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Judith Brown Houston, Texas

I was very pleased with CHW until they totally failed me at Thanksgiving...now I am just hoping for better results next time. May not renew!

4 months ago

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Verified Customer

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Gurinder Chana Sun City, California

I am very happy with choice home warranty and I would highly recommend it to the homeowners

4 months ago

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Verified Customer

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Eileen St. George, Utah

Tech was great. Your system failed. Tech had a claim number and diagnosis but was not able to relay information through your portal to get approved to do the service. We had to pay out of pocket for the service.

4 months ago

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Verified Customer

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Toni Garneshorsey Dover, Delaware

They offer a senior discount but I don’t like that you have to renew it yearly. It’s not like I’m aging backwards. Make it make sense.

4 months ago

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Verified Customer

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ROBERT Indio, California

The sevive representative was outstanding as well how quickly the issue was resoved.

4 months ago

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Verified Customer

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Michael Suwanee, Georgia

The best reviews. We have been very happy with them. Fast service and no hassles.

4 months ago

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Verified Customer

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Tony Port St. Lucie, Florida

Great reputation but I am very disappointed, I did not receive the service to fix my fridge after I paid $100 for the service. Just because I failed to answer one phone call from the technician.

4 months ago

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Verified Customer

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Roy Cincinnati, Ohio

I Chose CHW Because They Are Affordable And Come To Find That They're Reliable .

4 months ago

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Verified Customer

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Paul MacDonald Victor, Michigan

Convenience and timeliness for starters. And the work was completed satisfactorily

5 months ago

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Verified Customer

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Judy Zahrndt Grand Prairie, Texas

Love that it’s $75 per visit and I get qualified personnel to work on whatever is wrong.

5 months ago

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Verified Customer

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Diana Beason Prosper, Texas

Actually chosen for us by realtor and mortgage company. Very satisfied with their work

5 months ago

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Verified Customer

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Ruth Christ Chicago, Illinois

They're very professional. I appreciate their quick response, thoroughness and a job well done.

5 months ago

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Verified Customer

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James Jones Philadelphia, Pennsylvania

I called Choice Warranty to get my AC worked on and the repair man did a excellent job

5 months ago

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Verified Customer

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Roseann Ponzio Philadelphia, Pennsylvania

They have always provided great customer service and technicians have been great.

5 months ago

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Verified Customer

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Tony Thompson San Antonio, Texas

Don’t ask me for a review and then tell me what to write or how long it should be.

5 months ago

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Verified Customer

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Jeffery Cunningham Charlotte, North Carolina

Because it the most reliable home warranty company I have ever did business with.

5 months ago

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Verified Customer

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Ganesh Sethuraman Morristown, New Jersey

5 months ago Edited June 3, 2026

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Verified Customer

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Kamaljit Kaur Tomball, Texas

Because of the services , I have been with Choice for long time . Loved their service

5 months ago

Choice Home Warranty Reviews