Choice Home Warranty: Read 42,042 User Reviews From Real Homeowners

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Verified Customer

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Joann

Good professionals, knowledgeable . Issue resolved with one visit.

5 months ago

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Arooj Naeem Washington, DC

My experience with Choice Home Warranty has been positive overall. The service provides peace of mind by covering major home appliances and systems. The claims process is straightforward, and customer service has been responsive. However, occasional delays in service and limitations in coverage for certain items have been noted. Despite these minor drawbacks, Choice Home Warranty offers valuable protection for homeowners.

11 months ago

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John

the service man was very polite and courteous job was done very fast . Highly recommended job well done. thanks

3 months ago

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Fernando

My claim was processed quickly and an electrician was assigned to my address the next day.

5 months ago

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Ivelisse

Very satisfied. Choice Home Warranty always picks the best companies to help with repairs.

6 months ago

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Karen

Very responsive to claims. No hassle so far with service providers. Glad we chose Choice!

6 months ago

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John Steciw

very professional and friendly - also NO MESS afterward. thank you = they were great

6 months ago

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Rhonda

Always responds and sends a technician within a few days to solve our household problem.

6 months ago

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Jerry

Use them several times with only one issue with a dryer. All other issues taken care of satisfactory.

6 months ago

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Elle

When a service man doesn’t show up at the scheduled appointment this not acceptable! A telephone call would be nice to say they’re running late but that they’re not coming at all

6 months ago

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James Thompson

The appliance repair was exceptional. The tech sent out on 2 occasions on plumbing issues was horrible.

6 months ago

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Rosie Diggs

You know what’s covered and as soon as you set the appointment, someone comes to fix it.

6 months ago

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Nancy Brieschke

Cost for initial visit is a bit high. Had to wait several days before a service company would come out.

6 months ago

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Tee Cogliandro

Home warranty companies have saved us thousands of dollars over the last 20 years.

6 months ago

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Heather Lewis

love the fast reaction time it to to filr the claim and have the service completed

6 months ago

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Harvey

The HVAC repair man charged me twice to repair my heater once after the request was submitted,and 7 days later. The CEO of Choice basically said " tough luke " because it was a small amount .$150

6 months ago

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Shanna Pryce

Very easy process and the service providers are good. Professional customer service staff too.

6 months ago

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Leroy

The professionalism of the service provider, the technician and overall service.

6 months ago

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Michelle Lunders

Choice Home Warranty has been very responsive and they stand behind their warranty program.

6 months ago

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Kenneth Turner

The immediate response was good, however the company they chose took over 2 weeks to complete the job

6 months ago

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Joe K

I’ve had two separate issues which were satisfactorily covered by Choice Home Warranty.

6 months ago

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Jim

Why I have to pay for someone to come out and tell me what’s wrong then pay another &75 to have them come back to do the repair is quite a bad business practice I do not feel we will get another contract with you

6 months ago

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Michael

They helped me , were responsive , and the company came to my house was wonderful service

6 months ago

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Chris Wheeler

Warranty is just a "word" that doesn't MEAN anything. You don't fix the problem and don't replace the defective item. You just give a meager $$ amount for the defective item.

7 months ago

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Anthony

Apparent disconnect between Choice and company selected to do repair. Poor communications between both organizations.

7 months ago

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LeHa Tran

My dryer is not working for almost a month now and still not fixed. You scheduled me with a technician who was not even in town to do the job. I called to confirm just to find out she was out of town.

7 months ago

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Roman

They don't want to switch my water heater for a new one even though it's been 2 times in year that they have to send someone to fix it.

7 months ago

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Bloomer

They have done what their advertisement says. They respond quickly and follow-thru.

7 months ago

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Benny Ocasio

Job done but waited way too long due to miscommunications between choice, vendor and myself. Still, convenient and responsive

7 months ago

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Dylan Albury

Service was fast and professional. Technician was knowledgeable and very courteous.

7 months ago

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Eric

I did not like how long it took to find someone to come fix my problem this is the second time this happened on the last too claims.

7 months ago

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Elizabeth

I had to wait about 10 days to get my sink fixed. I wish it could have been a shorter wait

7 months ago

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Gloria

Quick response to my claim, techs that arrived we’re qualified and professional!

7 months ago

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Jose

The gentlemen that serviced my washer were courteous, efficient and professional.

7 months ago

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Becky

Fairly fast at assigning venders to the claim and most of the venders are reliable and able to attend to the tasks !

7 months ago

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Suzanne

Good customer service and turn around time. Little low on replacement amounts for appliances and fixtures.

7 months ago

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Diane

It was a very pleasant experience, they sent someone quickly and did the repairs

7 months ago

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Terri

6 weeks now and my dryer still isn’t fixed. repairman has been here 3 times keeps telling me it’s fixed but he leaves and it’s still not working correctly this is beyond infuriating at this point.

7 months ago

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Dale Hernandez

Air conditioner service provider was excellent - he was professional and did a great job

7 months ago

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mubashar hussain

My water heater had a leak, I call CHW, they assigned the service for the next day.

7 months ago

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David Maysonet

They were good when I called them and it took a few days before i had someone at my home and got the job done.

7 months ago

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Genelda Carswell

I really liked the timely manner that the technician got to my house. The problem was resolved.

7 months ago

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Thomas and jeannette

See below! Everything was perfect, and thats whyu below I said Perfection can not be improved.

7 months ago

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Elaine Coleman

The warranty agreement do not pay for most repairs or replacements. When something cannot fixed they will pay for replacement. I was very disappointment with there lack of service.

7 months ago

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Patty Backos

I like the feeling that all I need to do is go online and file a report and it is taken care of.

7 months ago

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Jennifer Coleman

They deny all claims even ones that are very valid They must be working with the realtors to get homeowners to buy this and they give the realtors some type of incentive because it’s trash.

7 months ago

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Michele Clement

Choice is the Best! Service Tech was great and they repaired my stove same day!

7 months ago

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Michele Monroe

The acted quickly and the people they sent to fix our issue were very professional.

7 months ago

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ncuevas27

Choice has caps on covered items. However they do respond quickly to claims and answer/address questions or issues with claims.

7 months ago

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Phyllis Stevens

I needed service on one of my appliances.it was fixed the next day. Thank you Phyllis Stevens .

7 months ago

Choice Home Warranty Reviews