Choice Home Warranty: Read 52,380 User Reviews From Real Homeowners

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daryl anderson Monona, Wisconsin

Generally good with service. Have had problems with plumbing and what is actually covered. Could have been a problem with the plumber too.

1 month ago

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Dwayne Hathaway Eau Claire, Wisconsin

It is easy to submit a claim but sometimes it takes them a while to find someone to come and fix my issue.

1 month ago

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William Zizek JR Dunnellon, Florida

love the service and how well I was treated. Now I am just waiting on receiving my funds. Very very good experience

1 month ago

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Michael Morgan Minneapolis, Minnesota

So far so good, the job isn't complete as yet. A part needs to be ordered and the tech will have to come back to install the new part.

1 month ago

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Kenneth Soto Tampa, Florida

We liked that the repairs were covered and done at a low price of $100, or what could have cost me more without this.

1 month ago

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Clarke Liles Chester, New York

I didn’t care for your reasoning in this matter. Pretty obvious the fan motor is hitting something in back of refrigerator. I guess you will want to start a new claim and new deductible when it finally fails or causes more damage.

1 month ago

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Pat Ware Pascagoula, Mississippi

Very competent and fixed the problem in a timely manner. Very cheerful and informative about what he was doing.

1 month ago

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Ludmilla Wikkeling Scott Kissimmee, Florida

The technician was very helpful with fixing our fridge, we just need to have another visit for the remainder of the issue with our icemaker

1 month ago

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Karyl Mansfield Kings Mountain, North Carolina

Riley went over and above, even coming out on Sunday to resolve a plumbing issue. Very polite and knowledgeable

1 month ago

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D Arinel1 Justin, Texas

Submitting a claim was incredibly easy, and we were amazed at how quickly a highly qualified technician was assigned.

1 month ago

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Verified Customer

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Rodolfo Valley Springs, California

Some of the Technitians do not know much, and if they have to order parts you have to wait until the next circle they come to your area, I have been with my broken refrigerator since July 14 and still broken.

3 months ago

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Verified Customer

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Steve Budd, Illinois

3 months ago

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RoseAnn Inverness, Florida

Choice Home Warranty answered all my questions and it has been my pleasure to work with them.

3 months ago

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Verified Customer

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Anne Florissant, Missouri

My service has been okay, but I didn’t get enough to pay for my new dishwasher when my old one couldn’t be fixed. My son is having to wait 2,weeks for an appointment to look at his refrigerator

3 months ago

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Verified Customer

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MichaelGiamalis Pembroke Pines, Florida

It was recommended by our neighbor. First time we called for an issue… seamless! Thank you💜

3 months ago

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Verified Customer

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Debra Las Vegas, Nevada

Customer service is amazing. Always gets me an appointment for whatever I need done right away.

3 months ago

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Verified Customer

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Jean Groveland, Florida

respond very quickly technicians are knowledgeable and courteous so far no problems

3 months ago

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Verified Customer

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Thelma Hillsboro, Oregon

It basically one of the best decisions me and my daughters made for home warranty.

3 months ago

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Verified Customer

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Devin Crownsville, Maryland

I have no complaints. They have been solid over the last couple years. Highly recommended

3 months ago

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Verified Customer

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JAMES Las Vegas, Nevada

It seemed like their culture was more customer oriented and much different from AHS their predecessor!

3 months ago

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Verified Customer

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Janet Silver Spring, Maryland

I have been a client for a lot of years. I think originally it offered an exceptional deal over competitors pricing.

3 months ago

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Verified Customer

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Josefina San Antonio, Texas

Al principio todo muy bien pero para resolver si califico para k me arreglen lo de mi claim ya va a ser una semana y no me resuelven nada ni siquieta un mensaje o algo

3 months ago

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Verified Customer

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Joyce Klein, Texas

Easy to schedule. Professional service repairman and repairs kept the appliance running.

3 months ago

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Verified Customer

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Joyce Sturdivant Forney, Texas

My claim for leaking spigot which comes out of garage was denied. Choice said not part of house. But it is!

3 months ago

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Verified Customer

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Barbara Rutter San Antonio, Texas

Always sent repair person within a day or two and always got my problem resolved very good company

3 months ago

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Verified Customer

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Carmela Aquino San Diego, California

Very fast and professional service ! They helped me get the work done fast without any issue !

3 months ago

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Verified Customer

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Jose Peralta New Orleans, Louisiana

Best value: prompt service, quality providers, and great deal (reasonable cost). Thank you!

3 months ago

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Verified Customer

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Shawn Decatur, Alabama

There was a lot of miscommunication, the process was long, it was confusing. Choice charged us $75 and so did the vendor. Several phone calls to straighten out.

3 months ago

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Verified Customer

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Miguel Silver Springs, Nevada

The service tach was great. But waiting for the replacement was horrible. I went one month without a washer. I had to go to the public laundry mat to do my was.

3 months ago

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Verified Customer

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Tracy Holloway Birmingham, Alabama

I have not heard anything from the plumber in two weeks. My hot water heater is still leaking, and I have mold that is in my garage, because my hot water heater has not been installed. You all have not been much help either.

3 months ago

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Verified Customer

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Ray Esqueda Reno, Nevada

I’m not receiving customer service and I’m very dissatisfied. I’ve made my monthly payments and appreciate service

3 months ago

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Verified Customer

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Darrel Saperstein Huntley, Illinois

The service and ease of use is great. If contractors would call the tenant directly, that would be a big plus.

3 months ago

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Verified Customer

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Kelli Donnelly New Castle, Delaware

Great experience. I filed my claim and scheduled the repair. All was completed within 2 days.

3 months ago

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Verified Customer

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Lana Weeks Ashburn, Virginia

Easy to put in claim, Quick response, and had a great experience with the company sent .

3 months ago

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Verified Customer

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Eric Gaithersburg, Maryland

You cancelled our electrician . I had to place a claim for it be be decided it WAS COVERED ! You wouldn’t cover the plumber putting in a new shower head. We’re done and going to a different company.

3 months ago

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Verified Customer

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Mary Centerville, Tennessee

You understand the importance of being able to make a claim quickly and efficiently.

3 months ago

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Verified Customer

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Cindylee Palm Harbor, Florida

been with CHW before....told my daughter and friends about CHW and they all came on board!

3 months ago

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Verified Customer

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Janet Thornapple Township, Michigan

Would not recommend to anybody. Charged my account numerous times after I cancelled, and have yet to receive it back. I wouldn't of rated them 0 stars but I had to give them something.

3 months ago

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Verified Customer

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Linda/Mario/Sonya Hope Mills, North Carolina

Follow up when needed, if didn't have a repair solution, replacement was an option!

3 months ago

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Verified Customer

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Tamara Baltimore, Maryland

Paid for a service call and my pool heater was never fixed. The repair person said I needed a replacement and it fell on deaf ears. I did not renew. I have chosen another company. I will never use or recommend this company

3 months ago

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Verified Customer

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Gabrial Phoenix, Arizona

The appliance repair was scheduled quickly, and the issue was fixed in the first visit. Great job!

3 months ago

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Verified Customer

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James Cotati, California

Very easy process. The tech that came to our home was very polite and professional.

3 months ago

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Verified Customer

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Linda St Louis, Missouri

Warranty came with house 10 years ago. Last 2 air conditioning services have been excellent

3 months ago

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Verified Customer

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Maria Phoenix, Arizona

It was the best choice for my needs. Their first response was quick, resolving the problem took longer than we expected

3 months ago

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Verified Customer

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Cyril Philadelphia, Pennsylvania

Good value, was able to negotiate a multi-year contract covering two properties.

3 months ago

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Verified Customer

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Dennis Atlanta, Georgia

I’m not impressed with Choice Home Warranty and I use to work at the competitors. They low ball you with reimbursements and it takes a couple of weeks before techs can come to the home

3 months ago

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Verified Customer

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Nan Mclay Lake Elsinore, California

I dont really remember why but I do remember shopping around so i must have thought it was the best choice.

3 months ago

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Verified Customer

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Trent New Orleans, Louisiana

Price point. Decent coverage. Can't get their billing straight through. I had 2 active policys and I had to catch it

3 months ago

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Verified Customer

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Gail Ashburn, Virginia

I only used the service twice. The first one was great and the second one I had problems with the contractor.

3 months ago

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Verified Customer

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Steve Pickering Portland, Oregon

The response time was very quick, and the company fixed my problem very quickly.

3 months ago

Choice Home Warranty Reviews