Choice Home Warranty: Read 50,610 User Reviews From Real Homeowners

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James Jones Philadelphia, Pennsylvania

I called Choice Warranty to get my AC worked on and the repair man did a excellent job

2 months ago

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Roseann Ponzio Philadelphia, Pennsylvania

They have always provided great customer service and technicians have been great.

2 months ago

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Tony Thompson San Antonio, Texas

Don’t ask me for a review and then tell me what to write or how long it should be.

2 months ago

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Jeffery Cunningham Charlotte, North Carolina

Because it the most reliable home warranty company I have ever did business with.

3 months ago

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Ganesh Sethuraman Morristown, New Jersey

3 months ago Edited June 3, 2026

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Verified Customer

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Kamaljit Kaur Tomball, Texas

Because of the services , I have been with Choice for long time . Loved their service

3 months ago

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Verified Customer

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Dung Phan Carlsbad, California

Fast responses and approvals. Great follow up to make sure work is done to customers satisfaction.

3 months ago

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Verified Customer

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JAMES Frisco, Texas

Great job done by contractor. Came back with no additional charge to install faucet I purchased.

3 months ago

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Debbie Hughen St Louis, Missouri

My experience was great. I signed up several years ago and paid upfront for 3 1/2 years

3 months ago

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Verified Customer

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Kathy St. Clair New Smyrna Beach, Florida

The seller agreed to include a Choice Home Warranty as part of my September 2025 Mortgage closing.

3 months ago

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Tuesday Dallas, Texas

Bean Electric was great. Chris solved my issue fast. Every thing is up and running

3 months ago

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Richard and Christal Cook Tampa, Florida

Have had a repair to be completed since early April. Finally connected with support and the contractor and found that I was responsible for additional costs for required parts to finish the repair. Not what I signed up for!

3 months ago

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Patricia Hays Mccormick Chester, New York

I was very pleased with the quick response to my A/C problem. The technician was also great.

3 months ago

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Susan Scott The Colony, Texas

I had a plumbing issue and Choice responded very efficiently to resolve the problem. Many Thanks!!

3 months ago

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Barbara Lawrence Penn Hills, Pennsylvania

Have had a Choice Home Warranty for almost 5 years. Always have a repair person here the next day.

3 months ago

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Jose And Pamela Fernandez Las Vegas, Nevada

I have use Choice various time and my issues have been settle quick and efficiently.

3 months ago

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Ronda Mackie Jacksonville, Florida

I choose to work with Choice Home Warranty because I think I was getting a good deal to cover my appliances in case they break down and stop working.

3 months ago

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Leonora and Lorenzo Calsada-Cooks Buckeye, Arizona

Price is reasonable and I haven’t experienced any difficulties when requesting assistance.

3 months ago

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Michael Woodson Silsbee, Texas

After having bad experiences with another warranty company. A friend recommended Choice Home

3 months ago

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Gloria Brooks Waco, Texas

They get the job done Pretty quickly and the technicians that come out are effective

3 months ago

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John Pembroke Pines, Florida

Choice Home Warranty is a great warranty company They have your items repaired or replaced.

3 months ago

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Verified Customer

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Ysabel Hialeah, Florida

I had the service for years, recommended to my sister, son, daughter and two friends!

3 months ago

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LaVona Daily Fort Worth, Texas

Easy getting started, professional customer service, great discounts for senior citizens, military etc.

4 weeks ago

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Kathleen Kilpatrick Edgecliff Village, Texas

Filing a claim online is quick and easy. Initial response is fast. Technicians are usually within the time frame stated and are usually friendly and qualified.

2 months ago

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Catherine Aronld Kyle, Texas

Reasonable price. They respond with eagerness to help with any issue that comes up. They are very polite and professional.

2 months ago

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Robert Duffy Rock Hill, South Carolina

Lack of communication, poor business operation. Negative attitude of Choice employees. This carries over to the lack of service companies willing to work with you. Your real problem is your very negative relation with service companies. "Who wants to work with Choice?". No one.

2 months ago

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Jackie Batiste Houston, Texas

I like that the technician was very professional and focus in getting the work done and to ensure the Unit was working probably.

2 months ago

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Rosemary Carroll Cave Creek, Arizona

Luke was very knowledgeable and pleasant. He got right to the problem and explained exactly what went wrong with my water heater.

2 months ago

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Clarissa Sheler Mason, Michigan

Adam was extremely customer friendly and patient. Explained everything well and was patient while a asked questions to help me make my decision

2 months ago

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Hawk Fam Taylors, South Carolina

LaShante helped make the claim process smooth for us! We’ve had a good experience over the past two years with Choice.

2 months ago

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Srini L Washington, Virginia

David J. is great guy explained very detailed about benefits he is able to convenience me in less than 15mins and signup policy.

2 months ago

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Vivian Ortega Budd, Illinois

He arrived on the early side on approximate time frame which I really appreciated since the extreme heat week had just started.

2 months ago

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Tracy D Boswell Budd, Illinois

They came and diagnosed the problem that day and fixed half the problem. Ordered the part and replaced it when it came in. Excellent work!!

2 months ago

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Mary lyne Ona, Florida

I just signed up the representative was courteous well informed and very helpful to me He explained the policy and detail to me which was very appreciative

2 months ago

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SQ vonKatt Manahawkin, New Jersey

We had a service call for a gas leak in our dryer. The representative came out the next day but didn’t have the part which he stated was in stock. I have not heard back on the repair of my dryer.

2 months ago

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Louis Kokkinakos Perry Hall, Maryland

Delords was awesome very respectful and quickly to get the job done. Had shoes covered when he came in to the house. I highly recommend his service.

2 months ago

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David Flake The Woodlands, Texas

Easy to do business with. The whole process is simple and hassle free. Sleep better knowing have them in case we need them.

2 months ago

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Arlene Casella Dallas, Texas

ARRIVED ON TIME. WAS VERY PLEASENT. HE UNABLE TO FIX IT SINCE IT NEEDED A PART . HE ORDERED THE PART AND SAID HE WILL RETURN AS SOON AS IT COMES IN

2 months ago

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piggy909 Las Vegas, Nevada

Overall, since switching from American Homeshield (worst ever), Choice has made using a hone warranty smooth. Only 1 denial on HVAC which I fought and won. 👍

2 months ago

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Charles Kapps Winston-Salem, North Carolina

I likedthe Simrel Plumbing rep. and the service he provided. He went straight to work and in no time he was through fixing my leaking comode.

2 months ago

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Marva Moo Yin Saint Cloud, Florida

The technician communicated with me and I appreciated that. He was knowledgeable and knew what to do to fix the problem right away

2 months ago

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Val T Drexel Hill, Pennsylvania

You denied my claim for broken kitchen faucet because I was honest and told you that my daughter swatted a fly with a dish towel and the faucet cracked. This faucet obviously had internal corrosion because a 95 lb girl and a dish towel shouldn’t be capable of cracking a metal faucet. You denied the claim before the technician arrived but he still was dispatched and I was still charged a service fee and the faucet is still broken.

2 months ago

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Will Toler Bentonia, Mississippi

Very courtesy and knowledgeable of the situation. Provided professional insight into the issue. I appreciate the service and professionalism

2 months ago

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14bliss Arlington, Tennessee

Ten year old washer dryer, parts and labor probably cost more than a new one yet company wants it repaired, Time without appliance will probably be a month. Representatives have no idea what practicality is. Service person was very knowledgeable. Last appliance that malfunctioned took over six months and costs us over $1000. Machine was not fixable yet they still sent service calls six times!

2 months ago

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Jana Moon Birmingham, Alabama

It took too long to get the job done. I saw two different Septic people. Appointments were assigned without the okay of the vendor. How about letting the vendor make his/her appointments. The vendor did a great job.

2 months ago

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Jay Burnett Indianapolis, Indiana

We feel it's a necessity to have a home warranty. Choice could do better in the time they take in fulfilling a claim, the vendors they choose, and the monetary value system they use regarding full replacements.

2 months ago

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Rob Fryant Madison, Mississippi

Very nice gentleman. Was knowledgeable and went quietly about his business. completed the job and said to call if there were any issues.

2 months ago

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seks Makakilo City, Hawaii

Choice is famous for finding ways to disallow a claim. I have had 6 claims and 1 was approved. There is always a loophole to make it the customers fault, thereby disallowing the claim. I sat in 106 degree temperatures while you found a company to service my a/c unit. An appointment was made the next afternoon. The claim to fix the unit was denied because this 76 year old widow didn't climb the roof to change the filter in a timely enough manner. I change the filters inside the house monthly. Therefore, my fault. Choice is off the hook.

2 months ago

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Verified Customer

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Faith Smith Richardson, Texas

Only have used them once. I really liked the person they found to send here & so far everything is still good.

4 months ago

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Tami

I will be discontinuing my warranty service due to technicians not showing up or responding to calls. Also it’s terrible and bad business practice to not reimburse my service fee after two technicians bailed and I’ve had a hole in my ceiling for over a month.

4 months ago

Choice Home Warranty Reviews