Choice Home Warranty: Read 50,610 User Reviews From Real Homeowners

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Verified Customer

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Carmen Curet Budd, Illinois

The price and coverage aligned with my budget and expectations.

2 months ago

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Gloria Kennedy DeSoto, Texas

I have had quick response when there is a service needed at my home.

2 months ago

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Mark Wrysinski Fort Worth, Texas

Because I wanted a good warranty service and a cheaper price and choice was highly recommended

2 months ago

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Abby Crowley Crownsville, Maryland

We have used other companies. Choice is the best in every way.

2 months ago

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Sharon Irwin Equality, Illinois

Very prompt in finding a repairman and setting up appointment.

2 months ago

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JoAnn Weimar Los Angeles, California

Reputation Live it. Have taken care of all my claims without extra costs

2 months ago

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karen caropelo Citrus Ridge, Florida

It is very easy to put a claim in. You receive an appointment within 24 hours.

2 months ago

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Verified Customer

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ashutosh New York, New York

Excellent customer service. Quick attention to issue resolution

2 months ago

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Rhonda Cuccia Baton Rouge, Louisiana

Pleasant customer service, quick response and scheduling for repair.

2 months ago

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Teresita Castillo East Syracuse, New York

The technician that came to the house was professional and compassionate.

2 months ago

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Verified Customer

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Jinx Harrington DeSoto, Texas

The technician was professional and was able to solve the issue very quickly

2 months ago

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Kelly H

I called choice warranty for three different things on Thursday. My washing machine kept coding power failure, my ice maker on my refrigerator stopped putting out big ice and only shaved , and a dishwasher wasn’t heating up properly. The technician arrived on Friday. It was a little difficult setting up the appointment because of scheduling differences, but we got it pretty quickly. They accommodated me and I was very grateful for that. The technician was nice and patient. He fixed my ice maker right then and diagnosed my washing machine. The parts are already ordered for it. Come to find out my dishwasher is heating properly. If you have plastic dishes for your children sometimes they don’t dry like regular dishes 🤣. I’m very happy with the rapid response and professional service.

10 months ago

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Moriah Brown Jacksonville, Florida

Miguel was very knowledgeable, polite and understanding. He was patient and I enjoy talking with hin

1 month ago

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Kristine Davis Roseville, Michigan

The repair man was great! Carefully assessed The situation and fixed it!! Polite, kind and a joy😃

1 month ago

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Jorge Bautista Chicago, Illinois

I did a claim because my hot water pressure was low and the technician discovered a 6inch pipe was clogged and home choice warranty declined fixing it, they said clogged pipes not covered only leaks

1 month ago

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Kimberly Funmaker Lake Elsinore, California

Great customer service! I appreciate the professionalism, courtesy, and service from the representative Augustine.

1 month ago

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Cynthia Winslow Ontario, California

The repair people were on time and professional. They ordered the parts I need and will be back to do,the repair.

1 month ago

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Reggie Collins Augusta, Georgia

Great work. Efficient. Professional. Would like a tech to come same day if I have water leak. That kept ypu from being 5 star

1 month ago

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Tami Gaddis Louisville, Kentucky

Contractor did very good work, but wasn't able to get here very quickly. I want to make sure you have my premiums on autopay.

1 month ago

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Debra Grieve Budd, Illinois

A warranty is a great way to save in the long run. You just pay a small co-pay and you get your repair done!

1 month ago

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Sam Peacock Gardendale, Alabama

Just had a representative call and and ask if i wanted to renew my warranty after filing a claim. I said no and he responded with, "Yeah that makes total sense," and immediately hung up on me. Very unprofesssional and a lack of customer care. Terrible customer service.

1 month ago

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Kim D. Gildersleeve Abilene, Texas

I’m a new customer and haven’t received my policy yet. I have not used the services therefore, I have nothing to base a review on.

1 month ago

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Ken Queen Phoenix, Arizona

Choice Home Warranty makes it so easy to file a claim. They get you an appointment scheduled with in a day or two.

1 month ago

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Daniel Shum Arvada, Colorado

This service is for warranty work, the original repair was done on 04/21/26, the problem serviced again.

1 month ago

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Mark A Crispin Tyler, Texas

Ya’ll dont pay enough to cover the absolute basics. Sad I’m so glad i didnt let that pushy, obnoxious salesman talk me into 5 years with ya’ll. I’m going with another company soon. See ya ! BTW, Jared is excellent.

1 month ago

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Mary Ellen Plano, Texas

So far my interaction with signing up was easy. Hopefully everything will be as good as they sound.

1 month ago

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Chris Harrison Fort Washington, Maryland

I dislike the company setting an appointment for me without giving me the company phone number so I can set my own appointment.

1 month ago

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Vincent L Girolami Southampton Township, New Jersey

service contractor was very hard to understand barley spoke english, rused through the "modifications" and did not do some things the way I wanted them done

1 month ago

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Brenda Nicholson Homewood, Illinois

I am very disappointed in the service I did not receive after being a loyal customer for over 10 years. Your reviews are all lies from customers I believe you paid them or someone just made them up to make your company look good. However, the technician you sent out was very respectful. He should find another company to represent.

1 month ago

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Lenore DeJesus Hemet, California

Good communication, updating on arrival time. Answered all my questions and explained exactly how everything worked

1 month ago

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Kevin Allen Phoenix, Arizona

We've been with Choice Home Warranty for over 6 years now and have been very satisfied. Great company!

1 month ago

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Wanda Diggs Fort Washington, Maryland

I’ve used Choice for 3 years and they’ve always been very responsive and their vendors are thorough.

1 month ago

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Tim Cahill Omaha, Nebraska

It was a great experience with my first claim in 4 years. It took a couple visits from the tech but all is well

1 month ago

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Miki Bartl Akron, Ohio

Loved my technician but once again Choice didn't approve the work. Choice weaseled its way out of paying just like they did when it came to needing a new air conditioner. I am seriously considering canceling my policy.

1 month ago

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Patricia Harrison Kinston, North Carolina

Waiting for my gift card to buy another dryer it’s been over two weeks and I still have not received it. Company not informative. I had to contact the service person to find out. I even had a gift card. I am not happy at all with the service from this home warranty. Buyers beware

1 month ago

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Marvin Ehrlich Orlando, Florida

The technician was extremely polite, knowledgeable, and timely. Would definitely recommend him to others.

1 month ago

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Carol Valley Los Angeles, California

I disliked having to speak with a computer to file my claim, Speaking with a live person was far more satisfying.

1 month ago

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Cherline Jean-Pierre Fort Lauderdale, Florida

I think it’s a great idea and I have been using this warranty insurance now over a couple of years

1 month ago

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John Masih Fort Worth, Texas

Prompt responses and regular communication, as well as quick turnaround finding a technician to resolve the issue.

1 month ago

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Robert Secreto Summerfield, North Carolina

Choice Home Warranty will do everything in their power to use the cheapest junk replacement parts available. Policies are horrible. Staff can be rude and argumentative. They do not respond well to customer feedback. Nor do they truly care to fix your issues.

1 month ago

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Sheryl Peterson Aurora, Colorado

This was so easy to sign up for choice . The two people I talked to were really friendly and I really appreciate that.

1 month ago

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Leisa Dunham Lansing, Michigan

I had a great experience signing up for this. Anthony was very polite and knowledgeable about this product.

1 month ago

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Loretta Brown Charlotte, North Carolina

The service was great! The representative came, had the part on the truck, and fixed it! We are very pleased....

1 month ago

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Mike Herndon, Virginia

I like the responsiveness and prompt assignment of a technician to service broken or inoperable items in my house.

1 month ago

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Gwenda Orton Shreveport, Louisiana

Very helpful & prompt getting service. The representatives I have spoke to are always very helpful and courteous.

1 month ago

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Callista Cunningham Raeford, North Carolina

Always going above and beyond to see that our needs are met. Truly great company, glad we switched to them when we did!

1 month ago

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Verified Customer

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Paul MacDonald Victor, Michigan

Convenience and timeliness for starters. And the work was completed satisfactorily

2 months ago

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Verified Customer

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Judy Zahrndt Grand Prairie, Texas

Love that it’s $75 per visit and I get qualified personnel to work on whatever is wrong.

2 months ago

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Verified Customer

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Diana Beason Prosper, Texas

Actually chosen for us by realtor and mortgage company. Very satisfied with their work

2 months ago

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Verified Customer

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Ruth Christ Chicago, Illinois

They're very professional. I appreciate their quick response, thoroughness and a job well done.

2 months ago

Choice Home Warranty Reviews