Choice Home Warranty: Read 47,015 User Reviews From Real Homeowners

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AJ Giardina

So far, everything has been great! The plumber did an excellent job to fix the issue.

3 months ago

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Michael

They were rated the best by consumer reports and my experience with them was very good.

3 months ago

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Gary

It was suggested to me by a realtor that has worked with Choice before and had good results.

3 months ago

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Richard

Good coverage at decent price. Was hoping your company would come througbh when needed.

3 months ago

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Scott

CHW approved repairs on our 17 year old refrigerator so that it works as good as new. Thank you!

3 months ago

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Edward

the way the serviceman knew just what needed to be fixed and had the parts with him.

3 months ago

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Sue

Technician put a part on my ice maker 10/29 I messaged him yesterday 11/4 to still not making ice not response ! I ask what the next step needed to be ???

3 months ago

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Carolann

The tex was very noligabal at what he does he knew just what to do and took care of the problem

3 months ago

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Thomas

Appointment dates are quick and techs have been great. Replaced AC and repaired washer👍

3 months ago

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Jenny

THEY COVERED WHAT OTHER COMPANIES DIDNT. I HAVE USE THE SERVICE ONCE AND WAS VERY SATISFIED.

3 months ago

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Judy

Prompt response to requests. Repair companies were on time and knowledgeable (plumbing and HVAC repairs).

3 months ago

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Joy

I should be able to skip this coment..i give you 4 out of 5 becasue sometimes my repairs seem low priorty

3 months ago

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Catharine

Reasonable response time. Courteous, knowledgeable service providers. Easy to manage website.

3 months ago

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Mary

Fast to respond Repair was done quickly and professionally Unlike some other companies I tried

3 months ago

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Joey

I paid them for nearly 9 years. Had two Ac units go out. Only have 500 on one and nothing on the other. I'm in for 17,000 out of pocket. Wouldn't recommend this company. I'm in the process now working with an attorney.

3 months ago

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Charlotte

They have mostly offered good referals, but most have not been covered for all expensives. Some of their vendors are not reliable.

3 months ago

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Dormey

I provided all the paperwork that was needed to get my icemaker made to this date. No one has called me back nor have they rescheduled my appointment. There’s something wrong with that.

3 months ago

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Mehboob

Response was excellent in the beginning order parts for replacement it been 3 weeks call few time still waiting need. to complete replacement

3 months ago

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John

Had American Home Sheild, I felt they were not living up to what they advertised!

3 months ago

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Kathleen

My claim with Choice Home Warranty was handled quickly and efficiently. Great service!

3 months ago

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Don

Called on Saturday afternoon they were here Sunday morning and replaced my garbage disposal

3 months ago

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Myralu and Willard Nielsen

I called at 11 and the workmen were done by 2 something. Very polite and helpful

3 months ago

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Barbara

We had one problem and if was fixed. They were a great help throughout the process.

3 months ago

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Janice Hiet

They make an appointment fast and I have been impressed with the quality of the service

3 months ago

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Alicia Chavez

I like how fast they schedule a service technician to go and take care of your appliance.

3 months ago

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Larry Mulligan-Gibbs

I sent choice warranty an email challenging the reimbursement for using a private contractor. However, I have not received a response.

3 months ago

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Jeannnie Myers

The technicians were very punctual . They were very responsive when I called for time estimates.

3 months ago

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Betty Stall

Their rating was high I have been happy with the response I have had with some recent claims.

3 months ago

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Jusitt and Darrell Jones

They have taken care of my home and I really appreciate the service they have shown me

3 months ago

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Bruce Davis

They have taken care of all my needs and their workers cleaned up all their stuff after they left

3 months ago

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Sylvester Hunter

I didn’t like the fact that I was only offered 1/3 of what it cost to replace my electric range, and I was completely dissatisfied with your representatives, and I didn’t get to speak to the main case manager.

3 months ago

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Renee Crane

I love the array of services that are offered and covered by this warranty company.

3 months ago

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Amanda Schorghofer

They approved a warranty claim on a leak in my home, but then denied the repair of the hole on the wall that their technician had to cut into. I will be cancelling this company and moving to a different company.

3 months ago

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Lynne and John Triggs

Easy to file a claim, fast response and repair completed every time within a day or two.

3 months ago

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William Herbert

Everything was done to my satisfaction and kept working until all was completed and cleaned up.

3 months ago

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Lamar Ludwig

Still waiting for my ice maker to be replace. Choice warranty has been sending unqualified repair people to fix ice maker

3 months ago

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Elizabeth Foster

My Pool Timer quit working and they came out and replaced it. It works perfectly now.

3 months ago

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Sidney

Have had Choice Home Warranty for several years and have always been satisfied with claim process.

3 months ago

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Thomas

Very easy to make the claim and talk with the customer service rep. Glad I went with Choice!

3 months ago

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Hameraj Singh

Switched from AHS a few months ago and my water heater recently leaked. Service was expedient.

3 months ago

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Dean

Office staff difficult to deal with. They only have two service companies in South Florida to deal with AC. Both companies suck !

3 months ago

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Margie

I spoke my mind, but I heard nothing back from you. My old company had better customer service. Have my other emails been read?

3 months ago Edited November 8, 2025

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Ronald

Still waiting to have my washing machine repaired or replaced! Been 5 weeks and one rude repairman still no washing machine

3 months ago

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Debby Wersh

Choice Home Warranty makes it easy to submit a claim. Their response is always within the day.

3 months ago

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Michael Jancoski

Didn't cover shit, you sent out the 2 hacks

1 day ago

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N

Refrigerator went bad over a month still not fixed

2 days ago

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Martha Walker

Not getting things done that are covered

2 days ago

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Stephanie Ponder

I purchased a 5 year home warranty. I have had two denials in the past 12 months for a claim. One stated normal maintenance will not cover, for an HVAC system fan motor. It is not normal maintenance to change a fan motor every year. Second, would not change a cracked electric receptacle switch. Needless to say, I will not be renewing my contract when it expires and I would not recommend this company.

2 months ago

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Liz Fowler

It took almost a week to deny my claim. They denied it right before a holiday when no one will come out, disgraceful. If they had read the claim and denied it right away, at least my garage door could have been fixed by the holiday on my dime. I am not disappointed that they denied my claim, my issue is when they got the contractor's explanation, saw it was an issue outside my policy, why did it still take them 6 days to deny it? My previously claims were fairly easy, but have never been worth the yearly or service fees.

2 months ago

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Verified Customer

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Lin

I being with other home warranty company, the most iOlike Choice Home Warranty is it offer monthly payment

3 months ago

Choice Home Warranty Reviews