Choice Home Warranty: Read 47,015 User Reviews From Real Homeowners

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Darryl Carter

Great service,,job well done . I would recommend them to my friends .

2 months ago

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Martin Quinton

The technician was nice, professional and had my dryer fixed in 20 min.

2 months ago

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Willie

They’re very reliable and honest and resolve your issues quickly

2 months ago

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Phillip

Great company, great response, great follow-up and feedback. A+ service.

2 months ago

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William

So far it has been a great company when we needed to submit a claim.

2 months ago

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Ken

Friends and family referred me to Choice and it turned out to be very good.

2 months ago

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Maxine

Because I have a warranty with them And like the work performed

2 months ago

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Terry

The washer repair guy did an excellent job getting it fixed with out having to get parts

2 months ago

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Gregory

I feel they stand by their work. And the service is very good.

2 months ago

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Teri

Great repair work of my stove. Representative was professional and effective

2 months ago

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Denise

My water heater claim was covered timely. But there is an open claim from June for ceiling fans replacement. thank you

2 months ago

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Gordon

sent my case online, and received prompt referral to the service I would have chosen, repaired.

2 months ago

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FREDDIE

The repairman was very good and quick and he knew what he was doing

2 months ago

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Deborah

Choice home warranty set up service for my broken disposal in a timely manner.

2 months ago

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Robert

Only had 1 small claim. But it was handled fast and by a very nice man

2 months ago

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Roberta

Fast and good service. The technician was very helpful and knowledgeable.

2 months ago

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John Freeman

They were quick to process my claim and get LG on sight to do the job.

2 months ago

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Hilda

The service from your office and the technitian were prompt and good.Thank you!

2 months ago

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Robert

it is my home warranty co and i have a problem with my dishwasher. thanks.

2 months ago Edited November 20, 2025

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Marc

Work was promptly assigned to the technician who fixed the problem.

2 months ago

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Joyce

Excellent response time. Great maintenance contractors. Very helpful

2 months ago

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Linda

Excellent service. Technician was pleasant and solved the problem immediately.

2 months ago

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Heather

It took over a month to get my ac serviced, reps don’t speak good English and I called 15 different companies in area to see if they worked with Choice and none of them did

2 months ago

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Venkat Indupuri

Very responsive and technician showed up in less than two hours

2 months ago

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Joya

They came earlier than originally scheduled by you and they did a good job.

2 months ago

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Nora

Scheduling for service on line is easy, but some technicians don’t do a good job.

2 months ago

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Kongit

Great service and great customer service. Fantastic technicians.

2 months ago Edited November 20, 2025

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Angel

I got satisfied with the last case. I hope for the same in the future.

2 months ago

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Daphne

I called, and within 24 hours, the service technician was at the home.

2 months ago

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Keith

Waste of money! Will never recommend to anyone in the future. Can’t even make the cheapest of claims happen for the policy holder !! Vr COL (R) Keith Lovejoy US Army

2 months ago

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Clyde

Good service, send reputable contractors to fix problems in a timely manner.

2 months ago

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El

I have electrical issues in my kitchen and I was disappointed to hear them tell me that this is not part of the contract.

2 months ago

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Tommie

Need a company I thought I could trust and would make my life better. My problem with my refrigerator still exists after a month.

2 months ago

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Vennie Bass

They came out fast and fixed the issue. Very friendly and professional

2 months ago

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Joseph Bolubasz

I have been a customer of a competitor for home for about 7 years. I stopped paying for the service as a friend who is very handy does most of the work himself as he owns rentals. As I told Chris J during our initial conversation, that I used to do repairs myself but became disabled and can hardly do anything! Having a plan with Choice Home Warranty will allow me to sleep through the night!! I wake up in the morning and take comfort in knowing we have someone to call to either repair or replace our homes equipment !! Thank Chris J and sorry for keeping so late!! Your client Joseph S and Carol L B

10 months ago

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pat cook

The technician CHW sent for our bathroom sink faucet repair was awesome! Robert not only replaced the faucets, but he also replaced the turn off valves. I'm not sure if CHW reimbursed him for the costs of the faucet and valves; I do hope they did. CHW tried sending me another plumber for a leaking kitchen faucet several days later, but I requested Robert, RKS OK Plumbing, and CHW did authorize him (after a little bit of a hassle). This time I bought the replacement faucet and the extra tubing required at a cost of $125.00, and CHW is only reimbursing me $70. I can understand only reimbursing $70 for the faucet, as they state in our agreement they replace with Builder Grade only, but the extra tubing ($20+) should have been reimbursed. I also have had issues with my washing machine that CHW has taken care of...so far. The washer itself is poorly engineered, and I will be contacting Whirlpool directly about that. Again, the tech, Jamaal, is great. All in all, I would recommend CHW, but mainly because of their technicians.

10 months ago

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Chief Joseph

We were not satisfied with our previous home warranty company, which the coverage just expired. So, we narrowed our choices down to three companies; Choice, AHS, and Select. Although AHS and Select thought they were making us offers we couldn't refuse (sorry for the Godfather quote), Michael L at Choice was the only one that did not sound like a used car salesman, was patient answering all our questions thoroughly, and more than willing to work with us extensively on price and service fees. This is why we went with Choice; price, coverage, and customer service. Hopefully if we ever do have to file a service request with Choice, we receive the same OUTSTANDING customer care, service, and support that Michael L. provided!

11 months ago

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Michelle Gauze

They immediately denied my claim for my HVAC blower fan on the grounds that “it must be full of debris, they don’t fail otherwise” without asking the technician if it was in fact dirty or full of debris, which it wasn’t. I’m appealing with proof. I pay a contractor to maintain it to prevent breakdowns. Do not recommend this company.

1 month ago

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John Millman

Difficult to get reimbursed For the ceiling fan that was placed. The service was fine but trying to get Money for the fan has been Problematic.

2 months ago

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Rosamond Workman

My water heater was fixed by Fedelis Repair. They were wonderful and knowledgeable. Thank you.

2 months ago

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Jill Connors

Have had CHW for over 7 years and renew with them as they come through when I need them.

2 months ago

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Charlotte Cobb

The men from Escambia were great. They came when they said they would and fixed it.

2 months ago

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Susan. Page

The plumber they sent out communicated well, was on time and fixed my problem quickly.

2 months ago

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Leslie

Choice quickly responded and the repair done was quick, VERY happy I have Choice to help me.

2 months ago

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Timothy

Based on the current lack of performance and updates I must admit it appears I may have selected the wrong home warranty company. I will reserve final comment until the work is completed. Tim Curran 516-380-8219

3 months ago

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Virginia

Repair man was extremely helpful and polite explaining everything to to me! Thank you!

3 months ago

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Rafael

Very very good in service I think is one of the best service providers for your home

3 months ago

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Mark

Thus for thanks to Choice I have been with ouat a dishwaher and refrigerator for over a month, The contractors you send to my know are known felons, One even manage to get arrested.

3 months ago

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Bruce

Reviews that I did checking out warranty companies I decided this looked the best for us.

3 months ago

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Marietta

The like the way CHW got my claim resolved. The Tech had top notch customer service

3 months ago

Choice Home Warranty Reviews