2-10 Home Buyers Warranty: Read 4,439 User Reviews From Real Homeowners

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CATHY REINER Evansville, IN

My kitchen had flooded with water. The plumber came in the same day I called 210. He had to install a new pipe and snake the line. He did a nice job and it all works well now.

7 years ago

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Connie Hughes Mooresville, NC

We had a gas leak and gas had to be shut off. Called the 2-10 and they assigned it to the HVAC contractor. Problem was this was the Friday before the Xmas holidays. The HVAC contractor they provide only works M-F so it was Tuesday before anyone would come out to service the unit. They didn't find the leak the first instance and requested the gas company come to flag where the leak was. The gas company refused, so the HVAC contractor came back out again and checked all systems to find that the leak was the Hot Water Heater. They addressed the leak and got everything up and running. My only complaint was that I was without heat for 5 days because of the service provider 2-10 chose doesn't work after hours.

8 years ago

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R Walker

Always professional, timely, and thorough!

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi R Walker, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Feb. 4th, 2026

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Maira Rodriguez

I love how they processed my request fast!

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi Maira Rodriguez, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 26th, 2026

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BIGGHAMM Hampton

I liked everything that come with this service

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi BIGGHAMM Hampton, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 26th, 2026

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necia malone

I like the way everything is handled through 2-10 home warranty.

3 months ago

Reply from 2-10 Home Buyers Warranty

Hi necia malone, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 2nd, 2026

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Darrack Wilson

Very knowledgeable tech and was quick to find the problem and fix it thank you.

3 months ago

Reply from 2-10 Home Buyers Warranty

Hi Darrack Wilson, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 16th, 2025

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John

Awesome 2-10 warranty with SJDI electrical great vendor thank you

3 months ago

Reply from 2-10 Home Buyers Warranty

Hi John, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 13th, 2025

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Sachin Rana

It has been so value of money investment for my home . I have used their warranty and it has been packed with all different types of coverage that covers home devices and mostly thing inside house , i feel it totally secured now. I worked outside most of the time and i was afraid to leave house by itself . Even security does not work since thieves just wear masks and can rob easily even with security and motion sensor there.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Sachin Rana, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 19th, 2024

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Kelsey T.L. Lansing, MI

The Supreme Coverage plan by 2-10 Home Buyers Warranty has been a lifesaver for our family. It offers comprehensive protection and peace of mind like no other. From unforeseen repairs to superb customer service, 2-10 has us covered. This plan is worth every penny and has earned a well-deserved five-star rating!

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Kelsey T.L., we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Oct. 31st, 2023

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Michael Lovetro

I had 2–10 warranty included with the purchase price of my new home. I filed a couple claims and they were approved and fulfilled. I didn’t renew the contract when it expired because I went with another company that provided the same coverage with a lower deductible.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Michael Lovetro, thank you for sharing!

Oct. 18th, 2023

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Liz

Amazing customer service and top notch coverage if you get the supreme (recommended) they have saved us from so many high ticket costs by being covered. We just buy the warranty and pay a co pay when the techs come out. The technicians are legitimate, licensed, insured and reputable. Highly recommended!

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Liz, we're so glad to hear that! We put a lot of time and effort into our customer experience so hearing how you feel really puts a smile on our faces. Thank you for being a part of 2-10 Home Buyers Warranty.

Nov. 28th, 2022

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Yamilka Coca Bakersfield, CA

2-10 Warranty has an easy portal to use to open and track your claim. They will assign you a vendor once your claim is submitted. At times I would need to follow up with vendors, if I had not received a call to set up an appointment. I was not as satisfied with that. Their prices are competitive in the market.. They offer really great customer service. Once we had a claim open for over 4 months and they tried everything to fix the appliance, however in the end they provided me the appliance payout to purchase a new model. I appreciated how they worked with us to bring the claim to a close.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi , we're glad to hear you feel that way! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 15th, 2021

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cj thor Greenville, SC

I have had home warranties in the past but 2-10 Home Buyers Warranty exceeded our expectations. No hassles when submitting a claim. They send out qualified contractors for the repairs and dont try to place blame on the problem caused by something else.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi CJ, we're so glad to hear that! We put a lot of time and effort into our customer experience so hearing how you feel really puts a smile on our faces. Thank you for being a part of 2-10 Home Buyers Warranty.

Nov. 4th, 2021

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RALPH SCHARLE

KRUX Mechanical provides excellent service and quality of service in BEST in CLASS!

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi RALPH SCHARLE, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Nov. 20th, 2025

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Jay Mayz

I love how easy it was to submit a claim online. Communication was great and the service was awesome!

7 months ago

Reply from 2-10 Home Buyers Warranty

Hi Jay Mayz, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Aug. 27th, 2025

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Jillian Mewborn

I called in May to renew my policy and it was renewed. I called today to put in a claim, and they said my policy wasn't renewed. They offered to let me renew, but it doesn't go into effect for 30 days, so it doesn't do me any good.

7 months ago

Reply from 2-10 Home Buyers Warranty

Hi Jillian Mewborn, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Aug. 18th, 2025

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David

One of the worst companies we have ever delt with. Customer service is basically non existent. They promised a supervisor would call back in twenty four hours, a week lather and three more requests, still no call back. If you need a home warranty, find a reputable company

7 months ago

Reply from 2-10 Home Buyers Warranty

Hi David, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Aug. 18th, 2025

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Yonnette Toomer

2-10 is a great value especially for a homeowner. I receive great service and it gives me piece of mind

7 months ago Edited January 22, 2026

Reply from 2-10 Home Buyers Warranty

Hi Yonnette Toomer, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Aug. 11th, 2025

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Verified Customer

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Ana

I have a lot of complaints with your company. The technician never properly repaired the dishwasher's fawcet, and very little water comes in. I asked you for another technician and you never responded to me. Ana C.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Ana, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Sep. 18th, 2024

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Verified Customer

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Jerusha

The gentle men was courteous and attentive to the work I need completed in my home.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Jerusha, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 13th, 2024

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Verified Customer

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Allison

I have a claim right now, outstanding that's been over 30 days. I have requested feedback from the service provider as well as 2-10 and haven't received any response to an update on my claim.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Allison, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Feb. 5th, 2024

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Verified Customer

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Barbara

I had a plumbing problem and they sent someone out who was able to fix it for me.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Barbara, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 5th, 2024

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Verified Customer

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Rashad

I got a claim and repairman got attached with me and they came through and fixed the problem.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Rashad, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 5th, 2024

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Verified Customer

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Jerold

They've all overall been positive. I had to use it for a refrigerator that was leaking.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jerold, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 5th, 2024

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Verified Customer

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Deborah Miami, FL

It is a slow process to solve a problem, but it is all good once the process is over.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Deborah, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Feb. 1st, 2024

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Verified Customer

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RN CO

Placing a claim to working with the contractor was so easy and fast with the portal.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi RN, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 18th, 2024

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Verified Customer

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George Transue Loganville, GA

2-10 is always very responsive. The service people they send are usually very good and friendly

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi George Transue, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 18th, 2024

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Verified Customer

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Alexa Chavez Denver, CO

They helped me a lot when I needed, they did a great job every time that I need a service.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Alexa Chavez, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 27th, 2023

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Verified Customer

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William

Everyone answered our questions in a timely manner and everything was just handled very quickly.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi William, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 15th, 2023

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Verified Customer

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Richard

Whenever I have called for service they have always gotten a response right away.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Richard, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 15th, 2023

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Verified Customer

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Gary

Our questions and concerns were answered and explained very thoroughly and very expeditious.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Gary, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 15th, 2023

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Verified Customer

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Beatrice

I was unable to get a work order in through the portal, so they actually helped me get it when I called in personally.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Beatrice, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 15th, 2023

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Verified Customer

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Michele Seitz Virginia Beach, VA

It's easy to schedule a service order on line and the contractor quickly schedules the appointment.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Michele Seitz, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 15th, 2023

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Verified Customer

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Brenda

My air conditioner went out in July and it was fixed the next day. But it's hard to find a person to actually talk to.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Brenda, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

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Verified Customer

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Veronica

I need a plumber and he came as soon as they received the order. Then he stayed until he solved the problem.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Veronica, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

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Verified Customer

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Mark

I bought a microwave and a dishwasher and was given $150 towards their purchase.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Mark, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 13th, 2023

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Verified Customer

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Terri Hartloff Olathe, KS

Fast service, convenience. It is a good peace of mind to have warranty coverage.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Terri Hartloff, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 11th, 2023

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Verified Customer

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Danette Tucson, AZ

The quick response and the quality of service providers that have taken care of my home issues.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Danette, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 6th, 2023

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Verified Customer

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Emmit Booth Clarksville, TN

2-10 has an amazing customer service team and always go above and beyond to assist.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Emmit Booth, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 5th, 2023

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Verified Customer

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Niel Cafone Philadelphia, PA

Would like to request the service provider when opening a service request rather than waiting for it to be assigned.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Niel Cafone, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 5th, 2023

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Verified Customer

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Christopher

The couple times that I've had any sort of issues come up, I called them up and they got me taken care of really fast.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Christopher, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 12th, 2023

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Verified Customer

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Jack

My A/C went out and they got me a contractor and they basically did that pretty quick.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jack, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 10th, 2023

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Verified Customer

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Debra

They're very courteous, efficient, on time, and pleasant. I don't have any complaints whatsoever.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Debra, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 10th, 2023

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Verified Customer

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Karen

They were responsive and the person came the next day to check on the situation.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Karen, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 10th, 2023

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Verified Customer

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Perry

I find them dependable, and when I call somebody, I get to speak to a real person, and that's important.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Perry, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 10th, 2023

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Verified Customer

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Dmitry

Our cooktop was broken 2 weeks ago and we filed a claim and 2 weeks later, we don't have any new cooktop and we don't know why.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Dmitry, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Jul. 10th, 2023

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Verified Customer

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David

They're really fast and responsive. It was easy to file a claim and they actually paid out.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi David, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 10th, 2023

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Verified Customer

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Antionette

They're pretty good, they come in when they say they're going to come and they fix the problem.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Antionette, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 10th, 2023

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Verified Customer

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Barbara Jacksonville, FL

Service takes too long No warranty was given to me on the hot water heater after my part was $665 No one responds when I ask for a receipt of this service

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Barbara, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Jun. 5th, 2023

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