2-10 Home Buyers Warranty: Read 4,525 User Reviews From Real Homeowners

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Verified Customer

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Caleb Owensboro, KY

In general it is very difficult to get a hold of somebody and when you do get a hold of them, they are not very helpful. Every time we’ve needed the warranty, they have tried to get out of paying. It is quite a hassle.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi Caleb, we’re so sorry about the experience you had. Though we hate to hear that you had such a negative experience, we’re glad you told us about it.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to earn your trust back. Thank you for your feedback.

Mar. 18th, 2021

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Craig Herndon, VA

Worst customer service I’ve ever seen. It took an hour to get a hold of them on they phone. When they send someone out, they say one thing and do another thing. They are very inconsistent. I still don’t have my item fixed. I would not recommend them to anybody.

5 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for the alert, Craig. We’re upset that your service request is still unresolved, too, because it’s not fair to you. We will do our best to resolve this problem.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to get this right. We hope you’ll give us another chance at resolving your issue.

Mar. 18th, 2021

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Verified Customer

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Dave Herndon, VA

Exempt for the copay I am really satisfied. My experience was good. Overall coverage is pretty light.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hello Dave, we’re glad you had such a great experience with our contractors. Thanks for your continuing business with 2-10 Home Buyers Warranty!

Mar. 18th, 2021

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Verified Customer

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Aaron Henryville, IN

Showed up a quickly as possible and did the best to get the job completed when the stove was malfunctioning.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi there Aaron, we’re so happy that you had such a positive experience with our staff. Thank you for your feedback and your continuing business with 2-10 Home Buyers Warranty!

Mar. 18th, 2021

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Frank Vana Middleburg, FL

Both items that have been looked at were unsatisfactory results. The HVAC system repair was refused and the fixed leak left a hole in my wall that the company refused to patch up.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hello Frank, we’re sorry and disappointed about the poor experience you had with the independent service contractor we dispatched. We’ve looped our contractor relations team in about this issue. If you’d like, they can contact you shortly.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to get this right. We hope you’ll give us another shot at resolving your issue and keeping you as a customer.

Mar. 10th, 2021

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Verified Customer

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douglas A Berge Elizabethtown, KY

No work on weekend , takes more than 2 days for a company to call, one company i talked to said they couldn't get out to see me for more than a week and after talking with her a while it was because they dont want 2-10 business because they take to long to pay

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi Douglas, we’re really sorry about how long it took for us to address your service request. We hate letting our clients down. Someone from our escalation team can contact you to discuss next steps if you’d like.

If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarrranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
Our goal is to make the service request experience easy for you. We hope you’ll give us that chance again.

Mar. 10th, 2021

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Verified Customer

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Abdoul Nasser Soumana Jacksonville, FL

They are not trustworthy. My ceiling fans went dow. They told me to buy the fans and they will install them and reimbursed but whenever i call they the just kept playing with me saying they didn't get some documents from the contractor and it been more than six months now.

5 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for the alert, Abdoul, We’re upset that your service request is still unresolved, too, because it’s not fair to you. We will do our best to resolve this problem.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to get this right. We hope you’ll give us another chance at resolving your issue.

Mar. 10th, 2021

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Verified Customer

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Ann Young Rogers, AR

Home Buyers are reliable. they saved me lots of money. It was an easy and fast process. I would highly recommend

5 years ago

Reply from 2-10 Home Buyers Warranty

Hello Ann, we’re so happy you had an excellent experience with our services. We’re proud that 2-10 Home Buyers Warranty exceeded your expectations. Thank you for your continuing business!

Mar. 10th, 2021

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Verified Customer

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Dan Deyo Eureka, MO

My experience with 2-10 Home Buyers Warranty has been absolutely horrible. Nobody knows what the other person's doing, nobody has the answers, they transfer you all around to different departments, and no one takes accountability. Dishwasher still waiting on it after two months nobody can figure out what to do with it.

5 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for the alert, Dan. We’re upset that your claim is still unresolved, too, because it’s not fair to you. We will do our best to resolve this service request.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to get this right. We hope you’ll give us another chance at resolving your issue.

Mar. 5th, 2021

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Verified Customer

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Brooks Mccauley Orlando, FL

We have a work order in with you guys that you have with another company and it's been a month and we still haven't heard anything from them. The technician is having to come back to repair what was supposed to be repaired already.

5 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for the alert, Brooks. We’re upset that your service request is still unresolved, too, because it’s not fair to you. We will do our best to resolve this problem.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to get this right. We hope you’ll give us another chance at resolving your issue.

Mar. 5th, 2021

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Verified Customer

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Steve Schaefer Jacksonville, FL

should have been 5 stars, but they declined to let us use a contractor who had worked in the house before so they get a 4 stars instead.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi there Steve Schaefer, we’re glad you had a positive overall experience with us. More importantly, we appreciate your suggestions on how we can improve.

If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.
We’ll do our best to learn from this experience for next time. You’re important to us because you trust us to protect your home, and we want to do everything we can to continue to earn your trust.

Feb. 23rd, 2021

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Verified Customer

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Fulton Indianapolis, IN

Every time I call with a problem, the problem is taken care of as soon as possible. It is the best price.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hey there Fulton, we’re so happy to read that you had a great experience with our services. Our goal at 2-10 Home Buyers Warranty is to make the service request process as easy for you as possible. We’re glad we could help you!

Feb. 3rd, 2021

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Anonymous Tucson, AZ

Customer service is not very accessible or very helpful. I had to use my warranty multiple time on my hvac unit and they were not very good experiences. It took a of time to diagnose and fix the problem. The repairs are often not correct.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi Anonymous, we’re so sorry about the experience you had. Though we hate to hear that you had such a negative experience, we’re glad you told us about it.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to earn your trust back. Thank you for your feedback.

Feb. 2nd, 2021

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Verified Customer

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Tehsel Dallas, TX

It’s a very poor service. They’re difficult to deal with. You have to get on the phone with them repeatedly and beg and plead to get anything done. I am currently in a despite with them over a vent hood in my house. They’re saying they don’t cover it when it clearly says they do.

5 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for the alert, Tehsel. We’re upset that your service request is still unresolved, too, because it’s not fair to you. We will do our best to resolve this problem.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to get this right. We hope you’ll give us another chance at resolving your issue.

Feb. 2nd, 2021

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Verified Customer

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Lakisha Atlanta, GA

When my HVAC system was not working and it was extremely cold in my house, they were unable to help me rectify the issues. The warranty does not cover much and the servicemen they do send out are not competent on what they’re coming out for.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hello Lakisha, we’re sorry and disappointed about the poor experience you had with the independent service contractor we dispatched. We’ve looped our contractor relations team in about this issue. If you’d like, they can contact you shortly.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to get this right. We hope you’ll give us another shot at resolving your issue and keeping you as a customer.

Feb. 2nd, 2021

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Verified Customer

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Rosemarie Winder, GA

Awful phone interface, I had to wait ten minutes to get someone but the electrician they sent out was good and was out pretty quickly.

5 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for your review, Rosemarie. We’re glad that your overall 2-10 Home Buyers Warranty experience was good. We do want to apologize for the issue you had dealing with our phone system, though. We’re already working on fixing that issue for your future calls.

If you’d like to have a quick one-on-one discussion about the issue you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.
Thanks again for your constructive criticism.

Feb. 9th, 2021

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Verified Customer

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Stephen Dayton, OH

The price seems reasonable. They’ve pretty much fixed everything and they’ve been very responsive and clear.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hey Stephen, thanks for your fantastic rating. Everyone at 2-10 Home Buyers Warranty works really hard to make it easy for you to recommend our services to others. Thank you for your continuing business!

Feb. 9th, 2021

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Diona Columbia, SC

It came with the package when I bought my home. The service could have been better. It took too long to get things done. I’ve been without hot water for a month.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi there Diona, thanks for your review. We’re really sorry about the long hold time you dealt with on our phone system. We hate waiting on hold, too, and we really hate making you wait.

If you’d like to have a quick one-on-one discussion about the issue you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.
Thanks for trusting us to protect your home. We’ll do our best to make it more convenient for you next time.

Feb. 3rd, 2021

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Scott Jamestown, OH

I don’t feel like 2-10 home warranty cares about its customers. They’re only looking to save money. Our air conditioner went out on July fifth and they didn’t repair it until November 11th and then the installed did it incorrectly. We’re still fighting with them.

5 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for the alert, Scott. We’re upset that your claim is still unresolved, too, because it’s not fair to you. We will do our best to resolve this service request.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to get this right. We hope you’ll give us another chance at resolving your issue.

Feb. 9th, 2021

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Verified Customer

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Alan Cumming, GA

When I put in a claim for the air conditioner, it was promptly taken care of. They do what they are supposed to do.

5 years ago

Reply from 2-10 Home Buyers Warranty

Wow, thank you for the excellent review, Alan. Everyone at 2-10 Home Buyers Warranty is super happy that you want to renew your Service Agreement with us and would also recommend our services! Thanks again for your continuing business.

Feb. 9th, 2021

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craig atkinson

I liked the quickness with which 2-10 pivoted from the original HVAC company which never contacted me for an appointment. 2-10 was quick to reassign the work and make sure appointments and service was rendered.

9 months ago

Reply from 2-10 Home Buyers Warranty

Hi craig atkinson, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 8th, 2026

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Gregory Swars

I have had a request in for my furnace and heater for over a month and have not seen a tech yet. After almost two weeks of my request being in I got a call that a tech would be on the way. They never showed. There is no resolution and they have not called to follow up. Just as sure as I have a 10 month old baby in this house I will be calling the better business bureau. I will also be contacting the corporate headquarters. This has been. The worst company to deal with. I just purchased a new home and here I am 2 months later dealing with a sorry ass warranty company about basic life needs damn heating and air.

9 months ago

Reply from 2-10 Home Buyers Warranty

Hi Gregory Swars, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Dec. 13th, 2025

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Bria Goodman

I filed a claim with 2-10 Home Warranty in April after my A/C stopped working. It is now December, and the company they sent out has caused additional damage to my ductwork and my home. They repainted my ceiling a completely different color and have still not completed the ductwork repairs. I have escalated this issue numerous times to 2-10, and they have done nothing to resolve the problem. The process of trying to speak with a supervisor is awful — it takes weeks with no response. I will be filing a complaint with the Better Business Bureau. Save yourself time, money, and additional damage to your home — do not choose this warranty company.

10 months ago

Reply from 2-10 Home Buyers Warranty

Hi Bria Goodman, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Dec. 11th, 2025

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Jared Bull

2-10 has been one of the most frustrating processes I've ever dealt with a single business. I've been a business owner for 6 years plus, and coach Fortune 500 companies such as Discover. -Their processes are horrible. (departments don't know what the other is doing and not each one has access to the same data. Highly compartmentalized.) -I've fought for every single claim and it's near impossible to get approved. Deny is the name of their game. -Their portal has worked 65% of the time.

10 months ago

Reply from 2-10 Home Buyers Warranty

Hi Jared Bull, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Nov. 13th, 2025

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Brandi Bishop

One of my breakers tripped and the switch got stuck and couldn’t be flipped back on. The electrician came in a reasonable time frame and got it repaired.

10 months ago

Reply from 2-10 Home Buyers Warranty

Hi Brandi Bishop, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 11th, 2025

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Huvanya

I have been given the runaround for over a month about my washing machine. It has water sitting in the washing machine (due to the contractor) and its been sitting for over a month going on 2 months. My HOUSE SMELLS DISGUSTING because of this and everytime I call they say "oh I'll send an email and have a response in 24hours" it NEVER HAPPENS!!!! ive had to call them about 5 times a day just to get ahold of someone because the hold time is anywhere between 30mins- 1.5 hours that ive been on hold while at work. By the time they actually answer the contractor place is closed. I have a 3 month old baby and they know this and bc of the DISGUSTING SMELL we can't stay in the house and now Im having to pay for another place to stay while still paying for my house!!!!!!!! This is beyond ridiculous I honestly feel cheated!!!!!!!

10 months ago

Reply from 2-10 Home Buyers Warranty

Hi Huvanya, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Nov. 8th, 2025

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Sherry Terrell

This company is the worst when it comes to claims/repairs! I have been waiting since May for appliance repairs! I have a gas stove that doesn’t ignite on a burner as well as an oven that won’t stay on. I feel unsafe using it. Also with the Thanksgiving holiday approaching I will not be able to cook unless it is repaired. I have a refrigerator that leaks or over freezes and looks like the North Pole at times. When it’s not over freezing it is warm. I have lost foods due to this issue. They sent Sears home services to do the repairs but they keep on setting and then changing or canceling the appointments. Or just set an appointment and not show up! But 2-10 Home Warranty does not fail to debit the nearly $90 payments from my bank account monthly. Not to mention the $100 service call fees that I have paid to two different companies and still no repair! 2-10 and Sears Home Services both suck!!!

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Sherry Terrell, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Nov. 8th, 2025

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Ruben Fonseca

2-10 Home Buyers Warranty. Professionals in every sense of the word. Fast service, punctual, and accurate diagnosis. Excellent professionals—10 stars!!!!

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Ruben Fonseca, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Oct. 27th, 2025

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Chris Mitchell

2-10 is terrible. Their contractors come out it seems just to collect your $100. Then, they are not allowed to actually fix the problem when they’re there. They need to call 2-10 to get authorization and then come back out at some point in the future to actually fix the issue. I’ve had various contractors out to my house 5 times and they’ve either not fixed the issue at all or took so long that I had to call an out of network contractor. Once my toilets didn’t flush for 5 days waiting on their plumber to get authorization from 2-10 before I bailed and called a real plumber. In addition, if you go out of network, they make YOU call them to get authorization to get a problem fixed and their hold times are insane. Today I was on hold for over 70 minutes! Seems the business model is: Collect your money. Don’t fix your problem (which will cost them). Understaff customer service to save on labor and create such pain from being on hold that inevitably some (most?) people will bail thus saving them money by not having to pay out for repairs. If you’re an investor, their business model probably works great. If you’re a customer, it’s terrible. F- for 2-10 Home Warranty.

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Chris Mitchell, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Oct. 24th, 2025

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Shannon Wilson Fairburn, Georgia

I like the fact it's a no hassle process

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Shannon, thank you for the great rating. We appreciate your support.

Aug. 31st, 2026

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Jesus Banuelos

Covered repairs without any issues or push back. The technician who came out worked with us to resolve the problem and never had to call the warranty company to get special permission or approvals.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Jesus Banuelos, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 11th, 2025

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Brythan

Andrew was very courteous, efficient and knowledgeable. The company responded in a timely manner, scheduled an appointment quickly and sent an excellent technician who fixed the problem quickly.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Brythan, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 12th, 2025

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clinton borland

Excellent customer service n support. I like the ability to put in a complaint on Vendors who do poor service and who try to sale consumer services unrelated to the service call!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi clinton borland, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 5th, 2025

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Victrena M Robinson

This company has always been very responsive to my needs. They assigned me a company that did not call me back. When I called 2-10 and told them they quickly assigned me another company which I appreciate.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Victrena M Robinson, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

May. 22nd, 2025

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Elaine Appel

They were great! They did a great job to make up for the large charge to me of a part not covered under my warranty. Note this review is 2 days after the repair and everything works.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Elaine Appel, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

May. 20th, 2025

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Juliana K

We had an issue with the toilet, and the technician came exactly when he said he would, kept in touch with us throughout the service, arrived with the necessary equipment and got the job done!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Juliana K, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 12th, 2025

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Alexandra Day

DON’T WASTE YOUR MONEY! This company is not designed to help you. It’s designed to take your money. I filed two claims based on the same issue and they aren’t reimbursing me a dime for the $10,000 we had to pay for repairs. They said the claim i called in was for a leaking pipe not for my HVAC when the leaking pipe was coming from my HVAC. You also have to pay like $100 for a $300 pay out and spent so much time setting up the claim and submitting forms. Not to mention their list if people that are pre-approved to do work are terrible. The companies they work with have terrible reviews and terrible customer service. I’m not sure how this company has any good reviews. My speculation is they send links to the ones that did get a pay out because it was extremely difficult for me to find a way to review online. I’m giving them two stars because the basic customer service people have been nice. However the managers are the ones that have to approve things if there is an issue and they didn’t let me talk with the one denying my claim even though i’m always very polite just straight forward. Shelley in specific is the manager that denied my claim and would not talk to me per my customer service rep. Terrible waste of money and terrible experience over all. We literally lost money by buying this.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Alexandra Day, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Apr. 3rd, 2025

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Navdeep Kumar Sunnyvale, Texas

Hassle finding and shortlisting trustworthy contractors and then comparing their quotes and then making the decision is completely not an issue with them already doing all that for you.

1 year ago Edited August 11, 2026

Reply from 2-10 Home Buyers Warranty

Hi Navdeep, we're excited to hear about your experience. Thank you for sharing and being a part of 2-10 Home Buyers Warranty.

Mar. 25th, 2025

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Stacy Hux

Easy to work with, always speedy with response time, i was able to pick and choose what I want covered under my warrenty. I have not had any issues with the contractors that respond to my issues.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Stacy Hux, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Feb. 19th, 2025

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Marie Phillips

The repair company came almost immediately and 2-10 made a prompt decision about the washer which could not be repaired. No one dragged their feet or made us jump through hoops. Thank you!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Marie Phillips, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 4th, 2025

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Robert Ring

Easy to schedule online, repair was assigned to a contractor immediately, Contractor scheduled repair and maintained contact until repair was completed. very satisfied with 2-10

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Robert Ring, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 30th, 2025

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Ariane Bourgois

I had a great experience. Hassle free. Very easy to get the service needed and didn’t need to follow constantly because they took care of everything. A stress free experience. Thank you

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Ariane Bourgois, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 8th, 2025

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Jack Kaplan

I Have 15 units and have had home warranty for 21 years as of now 2-10 Is the only company I will use I think they are quality and actually do repair or replace things I am so glad I switched to them thank you

1 year ago Edited June 13, 2025

Reply from 2-10 Home Buyers Warranty

Hi Jack Kaplan, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 8th, 2025

star star star star star

Heather

Best home warranty company all around! We’ve tried others and they were nothing but trouble and extra expense. 2-10 has always done right by us and they are the only home warranty company I would ever recommend.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Heather, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 8th, 2025

star star star star star

Wil Atwood

My drain stoppage was resolved satisfactorily. No network plumber was available so I called a reputable local and paid out of pocket. 2-10 reimbursement came promptly and the 2-10 customer service folks were awesome.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Wil Atwood, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 6th, 2025

star star star star star

Lisa Howard

Easy to file a claim, excellent communication, claim was filed last night around 6pm and today problem was fixed by 9:30 am. Tech was professional, knowledgeable and I felt safe

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Lisa Howard, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 3rd, 2025

star star star star star

Nasri Saab

The quality of service exceeded my expectations, and I could tell they really care about delivering the best possible experience. I will definitely be returning for future needs and highly recommend

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Nasri Saab, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 23rd, 2024

star star star star star

John Ailand

excellent website allows requesting service immediately if an emergency or at a time of your convenience. reasonable cost which you can pay monthly or annually. technicians are friendly and well skilled.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi John Ailand, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 1st, 2024

star star star star star

Kurt Lofland

Danny was very efficient and knowledgeable and spotted issues missed by previous service personnel. Also clearly explained what he found and what service work he was going to perform.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Kurt Lofland, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 20th, 2024

star star star star star

keesus

Quick response to our service request. Good communication throughout the entire process. WONDERFUL service technician. Pleasant and efficient. Overall, we're very happy with the results and happy to have hot water again!

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi keesus, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 9th, 2024

2-10 Home Buyers Warranty Reviews