2-10 Home Buyers Warranty: Read 4,439 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

Kathy

It was really easy for me to do what I needed to do and they called me to let me know where we were in the process.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Kathy, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 15th, 2023

check_circle

Verified Customer

star star star star star

Augusta

They were quick to respond, had a solution for anything that I called about which is surprising in today's world.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Augusta, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Nov. 15th, 2023

check_circle

Verified Customer

star star star star star

Vonda

My air conditioning went out and they came out rather quickly. They were really fast when it came to that.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Vonda, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

check_circle

Verified Customer

star star star star star

Ray

I put in a work order online and within two weeks I had somebody out here to fix it, so it was good.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Ray, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

check_circle

Verified Customer

star star star star star_border

Andrew

They quickly get us scheduled with anything we need to use. Quick turnaround times, quick responses. I'm pretty content with it.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Andrew, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

check_circle

Verified Customer

star star star star star_border

Tiffany

The portal is relatively easy to use. When I have tried to contact them, it takes a very, very long time to get through.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Tiffany, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

check_circle

Verified Customer

star star_border star_border star_border star_border

Quinton Brunswick, GA

Every time I need to use your warranty. I was told I need to find my own service because you couldn’t find anyone working in my area or it took forever for someone to come service me. I will not be renewing my contact with you.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Quinton, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Sep. 13th, 2023

check_circle

Verified Customer

star star_border star_border star_border star_border

Natalie Newport News, VA

It has been 7 weeks since they sent me a plumber who turned out not to be insured. The plumber caused a leak and nearly $2000 in damages. 2-10 will do nothing more than tell me I need to talk to the plumber. They sent the plumber They do not stand behind the work their contractors do

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Natalie, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Sep. 13th, 2023

check_circle

Verified Customer

star star star star star

Steve Savoie

They came early the next morning and had my AC running in less than 30 minutes. They were courteous and professional.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Steve Savoie, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 6th, 2023

check_circle

Verified Customer

star star star star star

Monty New Braunfels, TX

You guys did a great job assigning a company to come out and work on our a/c. They did a great job as well.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Monty, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 6th, 2023

check_circle

Verified Customer

star star star star star

Kimberly Denver, CO

I love how friendly everyone is when I have called in. When I submit a work order it is done in a timely manner.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Kimberly, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 6th, 2023

check_circle

Verified Customer

star star star star star

Phyllis

Their response is very quick. I put in a request for services online and I get a response within 24 hours.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Phyllis, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 12th, 2023

check_circle

Verified Customer

star star star star star

Janice

It's very easy to file a claim. My air conditioning wasn't cooling and within 48 hours they were here and repaired it.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Janice, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 10th, 2023

check_circle

Verified Customer

star star star star star

Kathy

They dispatched somebody immediately and it was addressed very quickly, to both mine and my husband's satisfaction.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Kathy, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 10th, 2023

check_circle

Verified Customer

star star_border star_border star_border star_border

Calandra Williams Dallas, GA

I have frog committed on my car that my 2-10 Warranty was being drafted from. They only sent an email. Who checks emails nowadays? No one sent a letter or made a phone call to let me know that they were canceling my warranty. I just found out that my warranty has been canceled since April! It is now July! Y’all got to do better.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Calandra Williams, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Jul. 10th, 2023

check_circle

Verified Customer

star star star star star

John Houston, TX

Awesome and trust worthy company. They work with us on our claims and really care on the best results. Thank-you!

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi John, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 16th, 2023

check_circle

Verified Customer

star star star star star_border

Cary Hartness Batavia, OH

The last claim has been a run around. Way too much back and forth then to find out part of it (the major part) is not covered.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Cary Hartness, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Jun. 16th, 2023

check_circle

Verified Customer

star star star star star

Anonymous

Just in the last week or 2, our garbage disposal went bad and it was very good. Guys did a good job.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Anonymous, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 6th, 2023

check_circle

Verified Customer

star star star star star

Jonah

It has been very easy to contact them and get our service request filled. Everything was done in a timely manner.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jonah, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 6th, 2023

check_circle

Verified Customer

star star star star star_border

Julia

When I called, they got someone out here right away and they took care of a problem with the plumber that they sent out.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Julia, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 6th, 2023

check_circle

Verified Customer

star star star star star

Francisco

They have a good network of third party companies that work with and they've been very responsive to my requests.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Francisco, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 6th, 2023

check_circle

Verified Customer

star star star star star

Andrew

I had a problem with one of the vendors and 2-10 quickly got me with another vendor and got it straightened out.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Andrew, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 6th, 2023

check_circle

Verified Customer

star star star star star

Michael Indio, CA

Service was extremely prompt to fix our leaking washing machine. Technician was extremely professional and courteous

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Michael, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 17th, 2023

check_circle

Verified Customer

star star star star_border star_border

John Dacula, GA

They should train customer support better. My hot water heater broke. It was leaking everywhere and I needed an emergency replacement and it came through.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi John, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 3rd, 2023

check_circle

Verified Customer

star star star star star

Gary Colorado Springs, CO

They're taking care of me. They're reachable. They are reasonably priced and bring me peace of mind.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Gary, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

May. 3rd, 2023

check_circle

Verified Customer

star star_border star_border star_border star_border

Anonymous Orange Park, FL

They were fine once they called us back, but it took a little while for a callback. We had a plumber come to fix a faucet and it started leaking again soon after. And while he was here we asked him to look at something else and he refused because he said he didn't cover that.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Anonymous, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Mar. 20th, 2023

check_circle

Verified Customer

star star star star star

Anonymous Scottsdale, AZ

When I register an issue, they immediately get in touch with a service person, but I've never spoken with anybody.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Anonymous, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Mar. 10th, 2023

check_circle

Verified Customer

star star star star star_border

Michael Houston, TX

After submitting a request for service on one of the occasions, a person came out the very same day, which was astounding to me.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Michael, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 10th, 2023

check_circle

Verified Customer

star star star star star

Connie Wilmington, NC

The air conditioner went out and we needed that fixed and they were very prompt in getting that done for us.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Connie, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 10th, 2023

check_circle

Verified Customer

star star star star star

Eraclio Norfolk, VA

When my AC went out, my condenser went out, so they replaced the whole system, and they did it quickly.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Eraclio, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 10th, 2023

check_circle

Verified Customer

star star star star star_border

Erik Phoenixville, PA

In the beginning it was a little hard to find out how to get hold of 2-10, but it has improved and so I'm very happy now with how it goes.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Erik, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 10th, 2023

check_circle

Verified Customer

star star star star star

Robin Greensboro, NC

It's worth every dime. They're very responsive and very thorough, they take care of everything. I fully trust them.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Robin, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Mar. 10th, 2023

check_circle

Verified Customer

star star star star star

Anonymous Bellevue, NE

I've had a couple claims that I've had to submit and they're very quick to respond and resolve the issues.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Anonymous, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 10th, 2023

check_circle

Verified Customer

star star star star star

E. Saint Louis, MO

Friendly and responsive. I feel like I have somebody in my house within 24 hours of calling. It's very fast.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi E., we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Mar. 8th, 2023

check_circle

Verified Customer

star star star_border star_border star_border

Jay Pasco, WA

I had a garage door issue and they didn't fix it. They expected me to find a contractor and they didn't do it for me, which is not my job. That's why I have the warranty. And it's still broken. This was like, 2 years ago.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jay, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Feb. 10th, 2023

check_circle

Verified Customer

star star star_border star_border star_border

Chip

We had a dishwasher leak and they did not repair or honor the repairs. We ended up purchasing a new dishwasher. I would say the outcome was not to my liking in my dealings with them, but they were very nice and cordial.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Chip, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Feb. 10th, 2023

check_circle

Verified Customer

star star star star star

F Filep Cottonwood, AZ

Great plan that covers so much in the home. Have had good experiences every time I call and they come to fix something!

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi F Filep, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 8th, 2022

check_circle

Verified Customer

star star star_border star_border star_border

Mohamed Durham, NC

I had to have someone come out multiple times to fix my dishwasher since January and it was never repaired. I'm not very happy about the way they work. They take very long time and not much done.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Mohamed, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Nov. 8th, 2022

check_circle

Verified Customer

star star star star star

Tammy Alabaster, AL

I've had nothing but good experiences. They have answered all my questions and responded in a timely manner.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Tammy, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 8th, 2022

check_circle

Verified Customer

star star star star star

Jason LA Vista, NE

When my dryer broke they had somebody come out the following week and they got it fixed really good.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jason, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 8th, 2022

check_circle

Verified Customer

star star star star star

Benita M Mercer Jamestown, NC

It is easy to file a claim and the response time for the repair to be completed was within 48 hours.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Benita M Mercer, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Oct. 21st, 2022

check_circle

Verified Customer

star star star star star_border

Kathleen Ferguson Fairfax Station, VA

Good value but poor customer servicehad recent repeat problem and could not speak to anyone and no response to elevation of claim

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Kathleen Ferguson, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Oct. 21st, 2022

check_circle

Verified Customer

star star_border star_border star_border star_border

Chamika Poole Dayton, OH

It has been over a month since my issue presented. A workorder was placed, and the servicer could not fix it thus issuing an addendum to have someone else come and fix it. No one has been sent. I have tried to call several times and been on hold for over 2 hours. I continue to pay and my dishwasher is still unusable.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Chamika Poole, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Oct. 21st, 2022

check_circle

Verified Customer

star star_border star_border star_border star_border

Nikolas Vassios Evergreen, CO

Poor communication, dragged the process out for 4 weeks only to find out they weren't going to cover the appliance and they had the necessary information at week 1. Constraint it hounding for updates, a really unfortunate experience.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Nikolas Vassios, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Oct. 21st, 2022

check_circle

Verified Customer

star star star star star_border

John Marana, AZ

There seemed to be an air conditioning problem and they sent somebody out right away. They did an amazing job. We've been happy with it.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi John, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Oct. 21st, 2022

check_circle

Verified Customer

star star star star star

Thiago Helena, AL

Everything I request was done. I have to used for the water heater that had a leakage and was replaced.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Thiago, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Oct. 21st, 2022

check_circle

Verified Customer

star star star star star

Anonymous Surprise, AZ

I called them, they were able to get somebody out here very quickly and I'm very satisfied with the work.

3 years ago

Reply from 2-10 Home Buyers Warranty

Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Oct. 21st, 2022

check_circle

Verified Customer

star star_border star_border star_border star_border

Lisa Fredericksburg, VA

I have not had a working refrigerator since July 14th, it's now September 16th and there's no end in sight to getting resolution for having a refrigerator. I do not like the new system. There's a lack of communication. I'm gonna be switching companies come December.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Lisa, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Oct. 21st, 2022

check_circle

Verified Customer

star star_border star_border star_border star_border

Monyca O'fallon, IL

I just recently had to get a new hot water heater and they were no help at all. They said they had no one in the network in my area so I had to find someone myself and I had to pay them myself, and they only reimbursed me about less than a third of what I paid.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Monyca, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Oct. 21st, 2022

check_circle

Verified Customer

star star star star star

Sylvia Stafford, VA

I'm just overall very pleased with the service and the company system for the problem so I'm going to stay with 2-10.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Sylvia, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Oct. 21st, 2022

2-10 Home Buyers Warranty Reviews