2-10 Home Buyers Warranty: Read 4,508 User Reviews From Real Homeowners

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Cynthia Adams Cary, NC

I love dependability and quality of service. I have received a response from a service provider with 48 hours and I like the professionalism of the technicians who have responded. Courteous, professional, and knowledgeable.

4 years ago Edited November 17, 2021

Reply from 2-10 Home Buyers Warranty

Hi Cynthia, we're so glad to hear that! We put a lot of time and effort into our customer experience so hearing how you feel really puts a smile on our faces. Thank you for being a part of 2-10 Home Buyers Warranty.

Nov. 18th, 2021

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Elizabeth Stegall Waxhaw, NC

So far so good! Bought a house in February, Downstairs A/C unit died in August. 2-10 replaced it with a moderate payout from us for certain non covered pieces. Totally happy so far with the process and the level of service professionals they have sent to my house ❤️

5 years ago

Reply from 2-10 Home Buyers Warranty

Thanks so much for the flattering review. Comments like yours show why so many folks trust 2-10 Home Buyers Warranty to protect their homes from the unexpected. We’re ready to help you when you need it again!

Dec. 21st, 2020

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Mike Toburen Tucson, AZ

We have had 2-10 for almost two years on our home in the Tucson area. We have used them for appliance repair/replacement and plumbing issues. They have always been very professional with us. Super organized. Timely notifications about appointment by email AND text. And our latest plumbing tech went above and beyond!

6 years ago

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Apbrymer Birmingham, AL

We have had about a high success rate with this homebuyers warranty. All of the vendors have exceeded our expectations with timeliness, professionalism, and getting the job done. Submitting a claim is easy, it can all be done through their website. We just renewed our home warranty for the second year.

6 years ago

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Natasha K McClure Evansville, IN

Had a bathtub faucet dripping very badly. Called 2-10 and they processed my claim immediately! The repair company called same day. The plumber fixed both hot and cold side of facet just to insure the job was done and we wouldn't have to call again. He was in and out within an hour!.v Very pleased with 2-10 and plumbing company!

7 years ago

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Kim Buffalo, NY

We have had 2-10 home warranty since we purchased our home in 2010. I wouldn’t give it up we have had our Sub-Zero refrigerator rebuilt and the ice machine fixed. A thermador oven/stove replaced and our dishwasher rebuilt. We also have had a sump pump replaced and a roof repaired! Love knowing that we have the security and piece of mind that we can call 2-10 and they arrange for a competent repair man to come to our home!

7 years ago

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Stacey Griffith Vancouver, WA

The original warranty was given to us by our agent. I decided to renew because we actually had to use it on the oven which was only 5 years old. The renewal was a bit more expensive and hopefully I won't need to use it but better safe than sorry.

7 years ago

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McIntosh St Louis, MO

It's an affordable option for our family and so far, it has prevented us from buying a new fridge and washer. All contractors that we have had the pleasure to meet have been courteous and professional. We are thankful to have 2-10 Home Buyers Warranty on our side!

7 years ago

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Donald Tonge Chester, PA

the service at 2 10 was very good, timely courteous and handled situation promptly I called explained what the problem was they contacted a repair person and let me know within an hour. Time was set for repair person to come he was on time. unfortunately he needed a part. He left and never returned it has been a month and I have called the repair company about 5 times without satisfaction. 2 10 should have a better follow up plan

7 years ago

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Darlene Pasco, WA

This Warranty is a must for us. We renew every year. You just never know what's going to happen. The process is quite simple. Everyone I have spoken with is very courteous! We love our home and will continue to purchase this warranty.

7 years ago

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Mike Herriman, UT

Very easy to work with. Very informative and helpful. The price is very competitive also. When I bought our warranty, I did not have to wait on the phone at all. All the facts were given to me and after I said yes, she had the payment info ready for me to approve....Very good experience

7 years ago

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Jenny Hardesty Cincinnati, OH

Put in a request for septic service sent out a plumber who didn't even know I had a septic system. He had to call his boss to try and figure out what my issue was. Over the phone he decides it's the leach field. Of course I know need a septic person to come out and actually determine my issue. 2 10 say of you can submit to use if they have a different diagnosis. Hello if you had sent what I asked for I would have to pay yet another person to come out and investigate what is wrong. Waste of money!!!

9 years ago

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Rubey Shea Ruskin, Florida

Accessibility. Rapid Response to claims and concerns. Affordable.

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi Rubey Shea, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 13th, 2026

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Chuck Lombardo Bonita Springs, Florida

Very good company to deal with for all your Appliances and Plumbing and Heating and Cooling

3 months ago

Reply from 2-10 Home Buyers Warranty

Hi Chuck Lombardo, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

May. 4th, 2026

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Sissy Jean Loxahatchee, Florida

Technician was fantastic he went and got the part and came back and fixed everything the same day

3 months ago

Reply from 2-10 Home Buyers Warranty

Hi Sissy Jean, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Apr. 24th, 2026

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Verified Customer

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Bernadette

Took care of my claim immediately and a professional arrived within 48 hours!

6 months ago

Reply from 2-10 Home Buyers Warranty

Hi Bernadette, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 22nd, 2026

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Verified Customer

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Debra

Recommendation from family who has used the warranty previously.

6 months ago

Reply from 2-10 Home Buyers Warranty

Hi Debra, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 15th, 2026

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Verified Customer

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Larmarrio

Great communication and they always respond in a timely manner.

6 months ago

Reply from 2-10 Home Buyers Warranty

Hi Larmarrio, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 7th, 2026

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Verified Customer

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Jonathan

Took care of things quickly and always give me a fair solution

6 months ago

Reply from 2-10 Home Buyers Warranty

Thank you, Jonathan! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jan. 8th, 2026

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Verified Customer

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Tamie

Came with the new build construction and I just kept renewing it. Came in handy multiple times.

6 months ago

Reply from 2-10 Home Buyers Warranty

Hi Tamie, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 8th, 2026

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Bala

Some of the hvac technicians I have met through 2-10 experience have been honest, upfront, topnotch and empathetic.

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi Bala, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Apr. 9th, 2026

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Shelby Arcuri

Horrible customer service. Warranty doesn't cover anything it says it does. Took me day's to get someone to help me cancel the policy. Rude people on the customer service line. No follow up. Want to let other consumers know to not buy this plan.

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi Shelby Arcuri, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Apr. 1st, 2026

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chris prisock

Worst company ever all you get is a runaround and then coming up with reasons to not pay out they send people that have zero idea of what they’re doing no clue whatsoever. How does the heat and air guy not know where to hook gauges up on a heat pump? If I could get negative stars, I would.

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi chris prisock, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Mar. 26th, 2026

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Dave walker

2 - 10 home warranty has been the best so far for me it covers everything including all my appliances

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi Dave walker, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Mar. 17th, 2026

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D'Anne

As soon as I filed a technician was assigned and they called and AC issue was resolved in less than 2 hours!

5 months ago

Reply from 2-10 Home Buyers Warranty

Hi D'Anne, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 23rd, 2026

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Janet Lowenthal

I’ve had you as long as I’ve owned this home started to look into others, but really y’all are still the better of all of them

6 months ago

Reply from 2-10 Home Buyers Warranty

Hi Janet Lowenthal, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 22nd, 2026

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D&T Matthews

2-10 has consistently been responsive and easy to work with. Their portal for making a claim is easy to use. Their contractors have been very good.

6 months ago

Reply from 2-10 Home Buyers Warranty

Hi D&T Matthews, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 8th, 2026

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watty039

I liked the ease of filing the claim and the response time from both the company and the contractor that performed the work.

7 months ago

Reply from 2-10 Home Buyers Warranty

Hi watty039, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 11th, 2025

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Linda Yaworski

Great customer service, ease of submitting claims, fast response, Best home warranty experience. Very pleased with 2-10.

7 months ago

Reply from 2-10 Home Buyers Warranty

Hi Linda Yaworski, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 11th, 2025

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Tiki Amor

Service is amazing, very timely. Every issues we had was completed and the technicians and knowledgeable and professional.

8 months ago

Reply from 2-10 Home Buyers Warranty

Hi Tiki Amor, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 1st, 2025

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Lawrence Hughes

Technician was prompt and took care of our issue. No surprises. Accurate diagnosis of the issue and repaired accordingly.

8 months ago

Reply from 2-10 Home Buyers Warranty

Hi Lawrence Hughes, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 20th, 2025

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Verified Customer

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Edgardo

I recently had a great experience with the service. They made it easy to get help for my oven issue, dispatching both the oven and electrical services quickly. My faucet leak was also fixed promptly after I submitted a work order. Overall, I'm impressed with their responsiveness and reliability whenever I need assistance!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Edgardo, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Verified Customer

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Samuel

Great warranty company. They have covered all of my needs. Quick response time, and great coverage.

1 year ago Edited September 24, 2024

Reply from 2-10 Home Buyers Warranty

Hi Samuel, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Verified Customer

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Janice

They're usually pretty efficient and quick to get things resolved. Our refrigerator was leaking and they came and fixed it.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Janice, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 5th, 2024

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Verified Customer

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Danita

Well, I used my warranty a couple of times. They're normally fair. They always honor my claims, so I haven't had any problems with it.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Danita, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 5th, 2024

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Verified Customer

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Maria

They are a scam. Their plumber found nothing wrong. A secondary issue they said I'll have to wait to hear back from 2-10 to approve it. Never DID. I hired an outside plumber to come in. 4 hours later, and $890 also, the outside plumbing company fixed my issues.

2 years ago Edited January 11, 2024

Reply from 2-10 Home Buyers Warranty

Hi Maria, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Dec. 4th, 2023

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Verified Customer

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Althea Jackson Stafford, VA

Fast, efficient service. They are very responsive and friendly vey happy with overall quality of service.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Althea Jackson, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 29th, 2023

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Verified Customer

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kenyua ellis Atlanta, GA

I like the quick response, of 2-10 and the contractor. They really came through for me and my family

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi kenyua ellis, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 27th, 2023

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Verified Customer

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Augusta

They were quick to respond, had a solution for anything that I called about which is surprising in today's world.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Augusta, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Nov. 15th, 2023

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Verified Customer

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Kathy

It was really easy for me to do what I needed to do and they called me to let me know where we were in the process.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Kathy, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 15th, 2023

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Verified Customer

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Twynette

I've used it recently. I had to replace a cartridge inside my shower and they came in and did that. They did a good job on it.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Twynette, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 15th, 2023

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Verified Customer

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Vonda

My air conditioning went out and they came out rather quickly. They were really fast when it came to that.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Vonda, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

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Verified Customer

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Ray

I put in a work order online and within two weeks I had somebody out here to fix it, so it was good.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Ray, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

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Verified Customer

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Tiffany

The portal is relatively easy to use. When I have tried to contact them, it takes a very, very long time to get through.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Tiffany, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

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Verified Customer

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Andrew

They quickly get us scheduled with anything we need to use. Quick turnaround times, quick responses. I'm pretty content with it.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Andrew, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

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Verified Customer

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Quinton Brunswick, GA

Every time I need to use your warranty. I was told I need to find my own service because you couldn’t find anyone working in my area or it took forever for someone to come service me. I will not be renewing my contact with you.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Quinton, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Sep. 13th, 2023

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Verified Customer

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Natalie Newport News, VA

It has been 7 weeks since they sent me a plumber who turned out not to be insured. The plumber caused a leak and nearly $2000 in damages. 2-10 will do nothing more than tell me I need to talk to the plumber. They sent the plumber They do not stand behind the work their contractors do

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Natalie, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Sep. 13th, 2023

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Verified Customer

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Steve Savoie

They came early the next morning and had my AC running in less than 30 minutes. They were courteous and professional.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Steve Savoie, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 6th, 2023

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Verified Customer

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Monty New Braunfels, TX

You guys did a great job assigning a company to come out and work on our a/c. They did a great job as well.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Monty, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 6th, 2023

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Verified Customer

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Kimberly Denver, CO

I love how friendly everyone is when I have called in. When I submit a work order it is done in a timely manner.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Kimberly, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 6th, 2023

2-10 Home Buyers Warranty Reviews