2-10 Home Buyers Warranty: Read 4,439 User Reviews From Real Homeowners

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Verified Customer

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Samantha Pickett Virginia Beach, VA

Every time I've had to call with an issue, they've been pretty responsive. We have had it for two years, and just recently we had a plumbing issue resolved and it took almost two and a half weeks to fix a leaky faucet. I wasn't the most impressed with it because every time I've had to have something fixed it seems to take forever and I think that's more the contractor than the warranty company.

4 years ago

Reply from 2-10 Home Buyers Warranty

Thank you for your feedback, we appreciate your continued support.

Jun. 21st, 2021

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Verified Customer

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Richard Fluharty Virginia Beach, VA

My water heater failed and 2-10 was successful in helping me to resolve the issue even though they weren't able to find a contractor to do the work within their organization. I did have to speak to multiple people but I was completely satisfied.

4 years ago

Reply from 2-10 Home Buyers Warranty

We’re glad that you had such a great experience with our staff. We pride ourselves on our customer service, so we appreciate your feedback. Always let us know if 2-10 Home Buyers Warranty can help you any further!

Jun. 21st, 2021

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Verified Customer

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Bonnie Virginia Beach, VA

Their service and coverage is better than other insurance companies I have used in the past. When I had a water leak in my kitchen, the individual that came out discovered it had been leaking for some time and there was water under the hard wood and helped me secure someone to clean it up.

4 years ago

Reply from 2-10 Home Buyers Warranty

We’re glad you had such a great experience with our contractors. Thanks for your continuing business with 2-10 Home Buyers Warranty!

Jun. 21st, 2021

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Verified Customer

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Andi Virginia Beach, VA

It really is convenient that you can call or log in and put in your service request and they are always there to quickly return your call. My washing machine went out and I had a service call and then the next day my dryer went out and they allowed me to add it to the same service request, which was very good. They are really easy to deal with.

4 years ago

Reply from 2-10 Home Buyers Warranty

Thanks so much for your positive rating. Your business is a big reason for 2-10 Home Buyers Warranty’s success. We’re proud to serve you!
Wow, thanks so much for the 5-star rating! Everyone at 2-10 Home Buyers Warranty strives to make home ownership a good experience for you, and it’s always great to hear when we succeed.

May. 25th, 2021

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Verified Customer

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Emmitt Virginia Beach, VA

They are a good company. I have no problems with them. Customer service is excellent. They are prompt getting someone out here to fix things. My fridge quit working. I had to wait a little bit for the order to be sent but he fixed it really quickly. It now works perfectly.

4 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for all the positive feedback. We’re glad we could make protecting your home simple and economical. That’s our goal at 2-10 Home Buyers Warranty!

May. 25th, 2021

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Verified Customer

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James Virginia Beach, VA

I’ve had it for over twenty years and I am truly satisfied with it. Every time I need it, within twenty four hours they have someone call and set up and appointment. They are so courteous and they do everything to make it right. If they make a mess, they clean up after themselves.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi there. Thanks so much for your fantastic rating. 2-10 Home Buyers Warranty always wants to make home ownership easier, and we’re glad we could help you!

May. 25th, 2021

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Verified Customer

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michael mayfield New Bern, NC

We don't have any problems with the service that are provided.Customer service is knowledgeable about product and they friendly are eager to help you.They are also,concern about your issues that you having with your appliances

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi there Michael, we’re so happy that you had such a positive experience with our staff. Thank you for your feedback and your continuing business with 2-10 Home Buyers Warranty!

Mar. 25th, 2021

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Verified Customer

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Anna Iannacito Chesapeake, VA

The service has always been prompt and on time and I've never had a problem with any of the providers. We needed it recently for our heater and had someone get here and they were in efficient in fixing the problem within two days. They have always been honest with the timing and have been very efficient cleaning up after.

5 years ago

Reply from 2-10 Home Buyers Warranty

Thanks so much for the flattering review. Comments like yours show why so many folks trust 2-10 Home Buyers Warranty to protect their homes from the unexpected. We’re ready to help you when you need it again!

Mar. 16th, 2021

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Verified Customer

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Chris Taliaferro Clovis, CA

It's affordable and they cover what they said they would, but the only negative thing I would say is just timeliness. Everything kind of takes two or three weeks. My refrigerator broke and they sent somebody out to fix the refrigerator. They told me they need to order a part and they would be coming back in a week to fix it, it's been about a month since they were last here.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hey Chris, we’re really glad that you had such a positive experience with our services. At 2-10 Home Buyers Warranty, we want everyone to have the kind of experience you had. Thank you for your feedback and continuing business!

Mar. 16th, 2021

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Verified Customer

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Daniel Oriental, NC

Their customer service is very attentive. They check on you. I was very satisfied when they replaced my air conditioning in summer. They were quick getting me the contractor. I haven’t found another company that is as professional. They are very attentive and helpful.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi Daniel, it’s great to read that you had such a positive experience with 2-10 Home Buyers Warranty. Our goal is to make protecting your home simple and economical, and it sounds like we hit the mark! Thanks for your feedback and business.

Mar. 18th, 2021

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Verified Customer

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Chuck Texarkana, TX

The realtor who sold us the house recommended it to us. Every time I have a problem, they take care of it. The last time the dishwasher went out, they got a company out here and the company would not do its part so I called 2-10 and within a couple hours I got a call from another company that came out the next day.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi Chuck, it’s great to read that you had such a positive experience with 2-10 Home Buyers Warranty. Our goal is to make protecting your home simple and economical, and it sounds like we hit the mark! Thanks for your feedback and business.

Mar. 18th, 2021

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Verified Customer

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Clinton Montgomery, AL

I got 2-10 for potential protection if any appliance goes bad. Sometimes they do not respond properly and on several occasions they give me the wrong company. Once, the contact company said they don't deal with 2-10 anymore so that in itself makes a person wonder why. Also, I requested a plumbing service and no one ever responded, and recognizing the fact that the pandemic episode is going on now is the hinderance for it, I decided to be a bit patient but until today I have not gotten a response from a plumber.

5 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for the alert, Clinton. We’re upset that your service request is still unresolved, too, because it’s not fair to you. We will do our best to resolve this problem.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to get this right. We hope you’ll give us another chance at resolving your issue.

Mar. 18th, 2021

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Verified Customer

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Barbara Cragg Brentwood, TN

Vendors take their time setting up appointments because 2-10 lets them. 2-10 should have someone tracking how long vendors take to do the job and let vendors know thier numbers are not acceptable. Vendors know customers are going to have to wait no matter how long it takes. 2-10 should have more vendors in each category. 2-10 should mange better.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hello Barbara, we’re sorry and disappointed about the poor experience you had with the independent service contractor we dispatched. We’ve looped our contractor relations team in about this issue. If you’d like, they can contact you shortly.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to get this right. We hope you’ll give us another shot at resolving your issue and keeping you as a customer.

Mar. 10th, 2021

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Verified Customer

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Coy Patterson Columbus, GA

The best experience I had was when the air conditioning stopped working and I got a quote from electrician for a certain amount of money and then I remembered I had a warranty and you guys were able to go in there and do the repairs for--I don't remember how much--but it was significantly less and it was repaired within a few days. The wait times on the phone can be pretty long and I have been told different things by different people, so I guess if they could give me the same information, that would be very helpful.

5 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for your review, Coy. We’re glad that your overall 2-10 Home Buyers Warranty experience was good. We do want to apologize for the issue you had dealing with our phone system, though. We’re already working on fixing that issue for your future calls.

If you’d like to have a quick one-on-one discussion about the issue you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.
Thanks again for your constructive criticism.

Mar. 5th, 2021

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Verified Customer

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Alisha Henderson Hartford, CT

Well I've used my warranty a few times and sometimes it goes great but more often than not it's not really a great experience. Over a year ago, someone came out to fix my refrigerator and they said they would be back and they never came. So, I started to call them and they said that 2-10 Home Buyers Warranty never sent them the piece of equipment that they were supposed to use to work on it. My experience was very negative because I had a hard time getting in touch with them, and once I was in touch with them, I also had issues with them getting things done on time or in a sufficient way. They don't have much continuity, their way to go about things is constantly changing and they do it without informing you that is changing.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi Alisha, we’re so sorry about the experience you had. Though we hate to hear that you had such a negative experience, we’re glad you told us about it.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to earn your trust back. Thank you for your feedback.

Mar. 4th, 2021

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Verified Customer

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Christine Grasso Farias Santos Wentzville, MO

2-10 Home Buyers Warranty is quick and the people they use are qualified and very good to work with. We just had to use it, we had frozen pipe in our laundry room and I called and got it fixed within twenty four hours. With every call, we've had great results and no problems.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi Christine, thanks so much for your great rating. All of us at 2-10 Home Buyers Warranty want to do everything we can to make protecting your home simple and economical. We’re glad we could help you!

Mar. 5th, 2021

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Verified Customer

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Daniel Ke Minden, IA

Our water heater was leaking badly and we got it replaced. Unfortunately, there weren't any providers in my area or any contractors in my area so I had to find my own and then I was reimbursed. The only way it could have been better was if there were providers in my area. They didn't quite cover as much as I hoped when we needed to use them and like I said I have to find my own contractor and pay for it out of pocket.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hello Daniel, thank you for your feedback. We’re really sorry that you had trouble contacting the independent service contractor. It’s not fair to you.

If you’d like to have a quick one-on-one discussion about the issue you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.
The trust you place in us to protect your home is important to us. We’ll keep doing all we can to continue to earn it. Thanks again for your feedback.

Mar. 5th, 2021

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Verified Customer

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Darren Bowie, MD

Their customer service department is getting better at following through and making sure service providers have completed the job. We had issues with them following through, but they're definitely improving. They provide the service you're looking for at a reduced rate and I feel they are comparable and competitive with other home warranty companies we've used in the past.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi there Darren, we’re happy that you had a good experience with 2-10 Home Buyers Warranty overall. We really appreciate your suggestions on ways we can improve our services.
If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.

Feb. 8th, 2021

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Verified Customer

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William Fort Myers, FL

My realtor recommended I go with this company. When I first called them I had a poor experience. The second time I called, I was able to speak to a manager and had an excellent service call that went smoothly. We had our pool heater malfunction and after we called them they were very prompt and easy to deal with. They reimbursed me for a large portion of what it cost to replace.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi there William, we’re glad you had a positive overall experience with us. More importantly, we appreciate your suggestions on how we can improve.

If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.
We’ll do our best to learn from this experience for next time. You’re important to us because you trust us to protect your home, and we want to do everything we can to continue to earn your trust.

Feb. 8th, 2021

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Verified Customer

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Peter Charlotte, NC

Within a couple of weeks after we signed up with them, we had a problem with our garbage disposal and the sink wasn't draining properly. They responded quickly and everything was fixed the day the contractor showed up. We had another problem with our door locks and they reimbursed us a percentage of what it cost to replace.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hey Peter, we’re really glad that you had a positive experience with our services. At 2-10 Home Buyers Warranty, we want everyone to have the kind of experience you had. Thank you for your feedback and continuing business!

Feb. 8th, 2021

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Verified Customer

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Nathan Virginia Beach, VA

Our real estate agent recommended we go with this company. They are very fast, efficient, and friendly. We needed help with our garbage disposal and they knew exactly what the problem was and fixed it. The person they sent to fix it was very smart and knew what he was doing.

5 years ago

Reply from 2-10 Home Buyers Warranty

Wow, thank you for the excellent review, Nathan. Everyone at 2-10 Home Buyers Warranty is super happy that you want to renew your Service Agreement with us and would also recommend our services! Thanks again for your continuing business.

Feb. 8th, 2021

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Verified Customer

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Glenn Fremont, NE

This warranty came with our home purchase. We had an issue with our furnace and we got a call back two days later to get a local provider at our house to fix it. I paid a $100 deductible and they replaced a part and now we haven't had any issues with it. They've been very easy to deal with so far.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hey there Glenn, we’re so happy to read that you had a great experience with our services. Our goal at 2-10 Home Buyers Warranty is to make the service request process as easy for you as possible. We’re glad we could help you!

Feb. 8th, 2021

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Verified Customer

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Frank Saint Cloud, FL

When I moved into my house, I went with 2-10 Home Buyers Warranty because of the price they offer. They're always just a phone call away. When my AC went out, they got a contractor out quickly to get it taken care of. I really enjoy having them.

5 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for the kind comments, [NAME]. We’re glad to read that you’re happy with the services 2-10 Home Buyers Warranty provided you. Our goal is to make protecting your home as simple and economical as possible, and it sounds like we nailed it. Thanks again for your continuing business!

Feb. 8th, 2021

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Verified Customer

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Don Williamsburg, VA

2-10 Home Buyers Warranty offered the best value out of all the warranty companies I looked at. They've been responsive to my needs over the years. Unfortunately they still haven't resolved my recent issue with the hot water heater. Every other complaint I've had in the past though has been met with prompt professionalism. My overall opinion is that I've had excellent service.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hello Don, we’re glad you had a positive overall experience with us. More importantly, we appreciate your suggestions on how we can improve.

If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.
We’ll do our best to learn from this experience for next time. You’re important to us because you trust us to protect your home, and we want to do everything we can to continue to earn your trust.

Feb. 8th, 2021

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Verified Customer

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Anonymous De Bary, FL

Home Buyers Warranty always has a quick response to my needs. Recently, I had work on a spa that I needed to have done in a quick and efficient manner and the contractor did a great job. I've had a great response time from this company and have great experiences with the contractors they send to me.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi there, we’re so happy that you had such a positive experience with our staff. Thank you for your feedback and your continuing business with 2-10 Home Buyers Warranty!

Feb. 8th, 2021

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Michael Indianapolis, IN

I went with this company because of the comprehensive coverage they offer for a good value. It's really easy to use. When I called for help with a plumbing problem, they had someone out the very next day to get everything fixed quickly.

5 years ago

Reply from 2-10 Home Buyers Warranty

Wow, thank you for the excellent review, Michael. Everyone at 2-10 Home Buyers Warranty is super happy that you want to renew your Service Agreement with us and would also recommend our services! Thanks again for your continuing business.

Feb. 8th, 2021

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Verified Customer

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Laura Nolensville, TN

I have dealt with 2 other home warranty companies in the past and always ended up frustrated. They quickly found a repair company for me who came out quickly to diagnose the problem, order the part and return to install the part with only one phone call from me.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi Laura, it’s great to read that you had such a positive experience with 2-10 Home Buyers Warranty. Our goal is to make protecting your home simple and economical, and it sounds like we hit the mark! Thanks for your feedback and business.

Feb. 4th, 2021

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Verified Customer

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Jeff Orange Park, FL

This company was recommended to me by a repairman that I have a lot of trust in. I’ve had other home warranty services and they have not performed like 2-10. They are very generous. We got a new refrigerator completely covered including the installation.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hey there Jeff, we’re so happy to read that you had a great experience with our services. Our goal at 2-10 Home Buyers Warranty is to make the service request process as easy for you as possible. We’re glad we could help you!

Feb. 2nd, 2021

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Verified Customer

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Ronly Land O Lakes, FL

The real estate agent purchased it for us. Purchasing a used house sometimes had issues and having a warranty gives you peace of mind. 2-10 is responsive and thorough. They fixed my repair quickly with little effort on my side.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi Ronly, it’s great to read that you had such a positive experience with 2-10 Home Buyers Warranty. Our goal is to make protecting your home simple and economical, and it sounds like we hit the mark! Thanks for your feedback and business.

Feb. 2nd, 2021

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Verified Customer

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Robert Bradenton, FL

Called in yesterday because my dishwasher was making noise. A gentleman called me two hours later and showed up at nine thirty this morning and found the motor had to be changed. This is the second time this technician has come, the first time was for the refrigerator. He is excellent. Typically they respond very quickly and professionally.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hey Robert, thanks for your fantastic rating. Everyone at 2-10 Home Buyers Warranty works really hard to make it easy for you to recommend our services to others. Thank you for your continuing business!

Feb. 9th, 2021

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Verified Customer

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Ann Loganville, GA

There's been a lot of miscommunication sometimes when I'm having a problem and it usually takes longer to get it solved. Our hot water heater failed and it took three days to get someone to come out here and they did come out here but they had to go back for the part. They charged me while I was waited for the service. They were trying to charge me a second time or that initial payment and the hot water heater's part was the wrong one, when it was re-ordered I had to wait longer and then when they did get it working it didn't work that day.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi there Ann, we’re glad you had a positive overall experience with us. More importantly, we appreciate your suggestions on how we can improve.

If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.
We’ll do our best to learn from this experience for next time. You’re important to us because you trust us to protect your home, and we want to do everything we can to continue to earn your trust.

Feb. 9th, 2021

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Verified Customer

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Chase Owensville, IN

They’ve fixed every issue we’ve had so far. Right before Christmas, we had out hot water heater go out and they made quick contact with the provider. They weren’t able to replace it until after Christmas but it was still very quick work.

5 years ago

Reply from 2-10 Home Buyers Warranty

Wow, thank you for the excellent review, Chase. Everyone at 2-10 Home Buyers Warranty is super happy that you want to renew your Service Agreement with us and would also recommend our services! Thanks again for your continuing business.

Feb. 9th, 2021

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Verified Customer

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Anonymous Atlanta, GA

When we moved into our new house we found some problems with the dishwasher and some other issues that we didn’t know how to fix so we called on the home warranty. Every time, they tell me a half an hour before they arrive to do the job.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi, we’re happy that your service request went smoothly. At 2-10 Home Buyers Warranty, we take pride in making the service request process as smooth as possible. Thanks for your continuing business!

Feb. 9th, 2021

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Verified Customer

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Anonymous Youngstown, OH

2-10 came with my house purchase. The only time I’ve had a problem with a leaky toilet, it was handled in a professional and prompt manner. The technician was very professional and did a good job. I appreciate that the process is simple and not a long drawn out process where you have to make several phone calls.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi, we’re happy that your service request went smoothly. At 2-10 Home Buyers Warranty, we take pride in making the service request process as smooth as possible. Thanks for your continuing business!

Feb. 9th, 2021

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Verified Customer

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Richard Owings, MD

Every time I call for something they’ve been able to get it resolved. They had a technician out the next day to resolve the problem with the air conditioning. The website is buggy on both the desktop and the mobile version so I typically have to call in and speak to an actual person to get a ticket opened. It is more expensive than other home warranties I’ve had for the same service.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi there Richard, we’re glad you had a positive overall experience with us. More importantly, we appreciate your suggestions on how we can improve.

If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.
We’ll do our best to learn from this experience for next time. You’re important to us because you trust us to protect your home, and we want to do everything we can to continue to earn your trust.

Feb. 9th, 2021

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Verified Customer

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Brian Myrtle Beach, SC

We purchased our home and within a few weeks there was an issue with hot water heater and we called 2-10 and they got us an appointment promptly. The technician was prepared with the equipment to handle the situation. I would recommend them.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hey there Brian, we’re so happy to read that you had a great experience with our services. Our goal at 2-10 Home Buyers Warranty is to make the service request process as easy for you as possible. We’re glad we could help you!

Feb. 9th, 2021

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Brigitte Thompson

I like the way this company takes care of their clients. Everything is done in a timely manner.

4 weeks ago

Reply from 2-10 Home Buyers Warranty

Hi Brigitte Thompson, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Mar. 5th, 2026

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Verified Customer

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Bernadette

Took care of my claim immediately and a professional arrived within 48 hours!

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi Bernadette, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 22nd, 2026

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Verified Customer

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Debra

Recommendation from family who has used the warranty previously.

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi Debra, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 15th, 2026

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Verified Customer

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Larmarrio

Great communication and they always respond in a timely manner.

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi Larmarrio, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 7th, 2026

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Verified Customer

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Jonathan

Took care of things quickly and always give me a fair solution

2 months ago

Reply from 2-10 Home Buyers Warranty

Thank you, Jonathan! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jan. 8th, 2026

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Verified Customer

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Tamie

Came with the new build construction and I just kept renewing it. Came in handy multiple times.

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi Tamie, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 8th, 2026

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D'Anne

As soon as I filed a technician was assigned and they called and AC issue was resolved in less than 2 hours!

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi D'Anne, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 23rd, 2026

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Janet Lowenthal

I’ve had you as long as I’ve owned this home started to look into others, but really y’all are still the better of all of them

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi Janet Lowenthal, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 22nd, 2026

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D&T Matthews

2-10 has consistently been responsive and easy to work with. Their portal for making a claim is easy to use. Their contractors have been very good.

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi D&T Matthews, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 8th, 2026

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Gregory Swars

I have had a request in for my furnace and heater for over a month and have not seen a tech yet. After almost two weeks of my request being in I got a call that a tech would be on the way. They never showed. There is no resolution and they have not called to follow up. Just as sure as I have a 10 month old baby in this house I will be calling the better business bureau. I will also be contacting the corporate headquarters. This has been. The worst company to deal with. I just purchased a new home and here I am 2 months later dealing with a sorry ass warranty company about basic life needs damn heating and air.

3 months ago

Reply from 2-10 Home Buyers Warranty

Hi Gregory Swars, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Dec. 13th, 2025

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Bria Goodman

I filed a claim with 2-10 Home Warranty in April after my A/C stopped working. It is now December, and the company they sent out has caused additional damage to my ductwork and my home. They repainted my ceiling a completely different color and have still not completed the ductwork repairs. I have escalated this issue numerous times to 2-10, and they have done nothing to resolve the problem. The process of trying to speak with a supervisor is awful — it takes weeks with no response. I will be filing a complaint with the Better Business Bureau. Save yourself time, money, and additional damage to your home — do not choose this warranty company.

3 months ago

Reply from 2-10 Home Buyers Warranty

Hi Bria Goodman, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Dec. 11th, 2025

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Shane Wahbeh

Portal process is simple for submitting a claim and received a call to explain all out of pocket costs before the service visit. Seamless and 100% worth the investment. Plan on renewing!

5 months ago

Reply from 2-10 Home Buyers Warranty

Hi Shane Wahbeh, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Nov. 8th, 2025

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Charlie Hudson

I have been with 2-10 since I purchased my home. I have had to contact them several times over the 21 years I have owned my home. Each time I have worked with them my issue has been resolved to my satisfaction.

5 months ago

Reply from 2-10 Home Buyers Warranty

Hi Charlie Hudson, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Nov. 8th, 2025

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Angelia Layrisson

We are very pleased with the continued business relationship with 2-10 Warranty. We have been customers for several years and are satisfied with the coverage and claims process.

5 months ago

Reply from 2-10 Home Buyers Warranty

Hi Angelia Layrisson, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Oct. 24th, 2025

2-10 Home Buyers Warranty Reviews