2-10 Home Buyers Warranty: Read 4,076 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star_border star_border

John

The service companies are great. The service provided by their national support organization not so much. I just recently called them about my washing machine I got back up I got back on the email from them saying that I was scheduled for I can't remember the precise date of Friday sometime between 8 of hours, hours of 8 and 5 which I thought a little bit of a stretch but you know I figured well pandemic maybe that's the best I can do so I'll let it ride well I mean you know nobody showed up probably about 3 o'clock after trying to reach the national organization of getting too long hold times finally I noticed that I had so the company that was doing the servicing so I called them and they said we're sorry we don't have you on our schedule for Friday you're on our schedule for Tuesday and we would never issued an 8 to 5 call out time. We will we will call you on Monday and give you either 8 or 5, 10 to 2 or 1 to 5. So you know the national organization was providing answers for the for local service people that has no connection to reality and you know if it wasn't if it wasn't for the fact that I uh white Kelly easily so much I probably would have already canceled my warranty but I like the local reference she she got it handled but you know it's typical of what I have encountered every time I've ever had to call 2-10. The Warranty Repair national people were disconnected from reality and I end up having to make multiple calls and get people involved locally and then I get it straight.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi John, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Apr. 8th, 2022

check_circle

Verified Customer

star star star star star

Susan

They're fast and super efficient, we've always have an excellent experience every time we needed a repair. Well recently we needed to use it I just went online and easily put in my claim and the worker came out and completed the work quickly and thoroughly. It was our stove, repaired our stove within an hour.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Susan, we're glad to hear your stove got taken care of. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Apr. 8th, 2022

check_circle

Verified Customer

star star star star star

Alicia

Associates have always been courteous and the response time is good. My air conditioning was out and the technician actually came out the same day. So far it's been a very positive experience. I've had to use them a couple of times and the response has always been good.

2 years ago Edited January 10, 2024

Reply from 2-10 Home Buyers Warranty

Hi Alicia, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Apr. 8th, 2022

check_circle

Verified Customer

star star star star star

Plezana

I've had three other home warranties and this one is way more efficient than the others yeah this we waited for weeks to have a refrigerator repair so, I appreciate that. I had needed to use it last week in my air conditioning was not running and the guy, I sent in the warranty issue on Saturday and he came out on Monday.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Plezana, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Apr. 8th, 2022

check_circle

Verified Customer

star star star star star

Charles

They offered me valuable service for a valuable price. It was easy to file a claim and prompt service. Needed to use the warranty for my hot water heater and the hot water heater was service within a week and fixed. I would recommend them.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Charles, we're glad to hear your water heater got taken care of. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Apr. 8th, 2022

check_circle

Verified Customer

star star star star star

D

An appliance was not working, the house call was made the gentleman returned a couple of days later with the replacement component and he repaired the equipment that was failing. Customer service was attentive listened to me answered my questions and provided me with a great service provider.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hey D, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Apr. 8th, 2022

check_circle

Verified Customer

star star star star star_border

Leya

I just recently had issues with the customer service representative. The cooling unit was leaking water but it was coming from my master bedroom therefore so when I called the warranty company and they came out here to less than two minutes he never turned in a diagnosis so it's two months took them to realize could be to get someone else out here but once they dispatched another company they were very helpful.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Leya, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Apr. 8th, 2022

check_circle

Verified Customer

star star star star star

Michael

The customer service staff that I worked with to purchase the plan was very knowledgeable very helpful and I really appreciate that when you call to schedule service are English speaking. Just recently used it for a replacement of garbage disposal. And that went very well the issue was no issues.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Michael, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Apr. 8th, 2022

check_circle

Verified Customer

star star star star star

Norma

So my water heater which went out after I've been in the house three or four days and the plumber came out pretty quickly, showed me everything that was wrong and made recommendations and I should have any water heater tomorrow. Customer service they were good at their job.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hey Norma, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Apr. 11th, 2022

check_circle

Verified Customer

star star star star star

Archeila

I always have good service and they are just good at what they do. I recently had a plumbing job that had been done by another company under their warranty program and the customer service person that assisted me with it was very well.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hey Archeila, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Apr. 11th, 2022

check_circle

Verified Customer

star star star star star

Kolin

The garage door opener broke on us wasn't able to be used again and we submitted a claim to 2-10, they had company come out and check it out and then the price was over 250 so I get approved and then you get approved in less than 48 hours and we're able to working garage door again. We didn't get any issues.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Kolin, we're glad to hear your garage door opener got taken care of. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Apr. 11th, 2022

check_circle

Verified Customer

star star star star star

Shaneia

It sometimes seemed like I wasn't getting a direct answer. The time that I had to used my warranty I put in a claim and then my claim was answered so I did contact the company and they let me know that someone has picked up my claim and when would they were coming out.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Shaneia, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Apr. 11th, 2022

check_circle

Verified Customer

star star star star star_border

Himanshu

Our HVAC unit was not working, a tech rep from 2-10 Home Warranty came in and he was very kind and very informative. He knew in and out he was able to diagnosed the problem very quickly and was able to resolve it. Also the problem needed some more attention to the upcoming week so he was very kind enough to visit us the next week and it is always a hundred percent so that the HVAC works like a charm. So very positive review for that tech representative that 2-10 Warranty people sent out to our home for the visit. The customer rep was very supportive I've got the appointment very quickly.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Himanshu, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Apr. 11th, 2022

check_circle

Verified Customer

star star star star star_border

Malak

I typically gets quick responses, there have been a couple of instances where the vendors that were suggested were undependable or unreliable and getting a different vendor to come out was difficult because of where we live. Just recently I needed my Samsung dryer repaired and that they sent the request out and within 20 minutes the vendor through appliance repair called me within 15 minutes of me submitting the request scheduled on appointment for the next day came out took care of it. It was a very positive experience.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Malak, we're glad to hear your experience went well. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Apr. 11th, 2022

check_circle

Verified Customer

star star star star star

Anonymous

We had an issue actually with our water heater and I ended up opening the service request on their website which resulted in a vendor basically providing different services. They've been pretty responsive with their automated system for getting service requests are pretty easy.\

2 years ago

Reply from 2-10 Home Buyers Warranty

Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Apr. 11th, 2022

check_circle

Verified Customer

star star star star star

Valerie

Eighty five dollars to me is not that bad. The technicians that were sent out for two of the particular areas were very friendly, they were knowledgeable and they seem to be very professional as far as completing the assignment. I can't complain. It was easier to do it online than to call in. I will say I've been satisfied.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Valerie, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Apr. 11th, 2022

check_circle

Verified Customer

star star star star star

Willie

High service and the accuracy is pretty great. I've been enjoying it ever since I bought the house and they always listen if I got a complain they've rectified everything. If you got an issue or a complaint they reach out to you and listen to you and try to seek and rectify the problem and I think that was nice enough to really listen.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hey Willie, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Apr. 11th, 2022

check_circle

Verified Customer

star star star star_border star_border

Michelle

Other companies provide up to 23 feet from the home provided and they're half price of 2-10. As a costumer at 2-10 warranty it would be nice to if we had choices of the contractor that was coming to our home. I've had contractors in my house that are not knowledgeable enough to fix items that I'm still getting charged for so yeah I would just like better more choices for the consumer. I've have had to use my warranty for my washing machine and the contractor has set out two different issues and it's still leaking water and the third time tried to call back because she has not been fixed the 2-10 cannot get a contractor into my home so I have to go out of network and I'm having difficulty finding an out of network provider. Some of the costumer service representatives were not very pleasant to deal with.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Michelle, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Apr. 11th, 2022

check_circle

Verified Customer

star star star star star

Srinivas

Only problem is it's really hard to get into the call due to wait times but I will say this they have a pretty good porta. Recently my garage door was not working so I used the warranty that was pretty good and quick. I kind of manage everything online. All my experiences were good.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Srinivas, we're glad to hear your garage door got taken care of. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Apr. 11th, 2022

check_circle

Verified Customer

star star star star star

John

We had some plumbing issues after we purchased our home and we called and they dispatched someone promptly and he came out and took care of the problem. Everything's been very, very good experience. Both times they dispatched somebody very quickly, took care of the problem and there's no fuss.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi John, we're glad to hear your experience has been such a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Apr. 11th, 2022

check_circle

Verified Customer

star star star star star

Indre

The process was easy and convenient. Recently our dishwasher was leaking and so we figured out we try the warranty out, it was amazing. It was very easy, I went online filled out the request for repair it was answered like all emails followed up it was very informative and honestly a lot easier than I thought it would be.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Indre, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Apr. 11th, 2022

check_circle

Verified Customer

star star star star_border star_border

Kristine

We had a leak and the ceiling and they sent somebody out to fix the leak, the kind of a hole in the ceiling, and we had to go through multiple calls to have someone patch the hole and then they didn't actually paint it so we ended up finding a painter to pay out of pocket something like that was like a three step thing so it was such a pain in the ass. We had a hot water heater that was leaking and we were leaving to go out of town the next day and we needed it addressed immediately and two ten make sure that the contractor you know was given whatever approval they needed to go and replace it immediately instead of waiting it was too great. They've been very responsive and helpful and friendly.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Kristine, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Apr. 11th, 2022

check_circle

Verified Customer

star star star star star_border

Elisabeth Chesapeake, VA

We just had a piece on our refrigerator break the water dispenser and ice makers wasn't working guy came out pretty quickly. We're still waiting for the part to come in and I did get an email from 2-10 the other day asking that has been resolved or not which it hasn't so I was so happy to see that it might have to be contacting them soon since it's been the most two weeks and I guess the part hasn't come yet. I don't have any trouble getting through them and they seem very helpful.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Elisabeth, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Apr. 5th, 2022

check_circle

Verified Customer

star star star star star

David Marietta, GA

They are quick to respond and assign the vendor when you submit a service request. I needed a plumber to fix a leak in a water pipe. 2-10 found and scheduled a plumber for us who came out and solved the problem in the first visit.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi David, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Apr. 5th, 2022

check_circle

Verified Customer

star star star star star

Scott Ponte Vedra, FL

My dryer wouldn't dry and I couldn't figure out what's wrong with it and I went to the portal to put a request. The guy was in the next day and fixed the dryer. For the money its valuable. I just think they're wonderful company they and I think that it helped me out a lot

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Scott, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Apr. 5th, 2022

check_circle

Verified Customer

star star star star star

Kelli Molalla, OR

Just recently I had my refrigerator leaking water at the bottom and I called and they set me up with an appointment a couple weeks and they came out. When the parts got here they came back here and it was mended. It got taken care of as promptly as you know I guess could be expected.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Kelli, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Apr. 5th, 2022

check_circle

Verified Customer

star star star star star

Anonymous San Antonio, TX

It's been excellent. I would highly recommend the service. I am a retired realtor and I've sold over 500 warranties, mostly American Home Shield and 2-10, it 2-10 is shoulders above all. I recently had a dryer repair without arguing or fighting. They immediately found a second company when the first was not able to make the repair.

2 years ago

Reply from 2-10 Home Buyers Warranty

Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Apr. 5th, 2022

check_circle

Verified Customer

star star star star star

Steven Holly Springs, NC

So far my experience has been very positive. I've had other home warranties in the past and I've run into challenges with repairs and what was covered and what wasn't. Everything has been transparent and it has met my expectations. I've had follow ups with 2-10 to make sure my expectations were met.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Steven, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Apr. 5th, 2022

check_circle

Verified Customer

star star star star star

Cesar Ocoee, FL

It covers a bunch of things we have in the house and the price is reasonable. I was thankful the second time we used the warranty and we encountered a problem with the service person, they were flexible and helped by sending somebody else without any problems.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hey Cesar, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Apr. 5th, 2022

check_circle

Verified Customer

star star star star star

Kelley Dacula, GA

Rarely do we make a request and we don't get a phone call back right away. Customer service is friendly and responsive. When we had a problem with the refrigerator the serviceman determined it couldn't be fixed and they replaced it. It was very easy. They fulfilled what they said they would do.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Kelley, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Apr. 5th, 2022

check_circle

Verified Customer

star star star star star

Jim Swansboro, NC

People they have sent were really good. They are helpful, clear, and patient. When we had a problem with the dishwasher, I couldn't figure out the website so I called and they walked me through the process of putting a request.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hey Jim, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Apr. 5th, 2022

check_circle

Verified Customer

star star star star star

Doug Alexandria, KY

We've used it several times. Our garage door broke as did the dishwasher. The garbage disposal went out and the fridge started leaking. We are happy with the service. When you have an issue they take care of it immediately. It is worth keeping.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Doug, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Apr. 5th, 2022

check_circle

Verified Customer

star star star star star

Araybia Fredericksburg, VA

There was a bit of confusion with the contract and my service fee. I called the rep in customer service. She went above and beyond to make sure the contractor understood that I only had to pay the service fee although it was multiple tickets. She even followed up with the contractor and me to make sure it was taken care of.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hey Araybia, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Apr. 5th, 2022

check_circle

Verified Customer

star star star star star

Kerry Saint Louis, MO

When I needed to use it all I needed to do was just call and they set up an appointment and have someone out in two to three days. They are very friendly and professional. They make sure everything is fine before they leave. I was really pleased when I used them.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Kerry, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Apr. 5th, 2022

check_circle

Verified Customer

star star star star star

Andrew Funk Evansville, IN

I have used their service several times this year in our new home. They have been great with getting my request taken care resolved. Only problem their website is not user friendly. Luckily I have a phone number that is easy to schedule services

2 years ago Edited January 10, 2024

Reply from 2-10 Home Buyers Warranty

Hey Andrew, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Apr. 5th, 2022

check_circle

Verified Customer

star star star star star

Tammy Blythewood, SC

Whenever I call with anything they've been very comfortable and I have received great customer service. My garbage disposal went out and I called in and they got me connected with a service provider right away and everything was fixed within a day no complaints.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Tammy, we're glad to hear your experience went well. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 31st, 2022

check_circle

Verified Customer

star star star star star_border

Samantha Huntsville, AR

I have had some amazing people that have helped me when I had to put in claims and then I have had some that were very rude and rushing and not helpful at all. We had to get our heat and air replaced and It did take about a month and a half two months to get done and we only had to pay the service fee. And we got our whole unit replaced. I felt that was a process that does save us a bunch of the money in the long. But the wait was worth the money saved.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Samantha, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 31st, 2022

check_circle

Verified Customer

star star star star star_border

Laura High Point, NC

Recommended by my realtor who didn't give me the full picture of what was covered. One time everything went well but the second time I don't think the coverage was adequate. It was a disappointing experience. The quality of the service I am pleased with. Customer service has been goof and quick and responsive. I am pleased with the repair companies. They have been timely.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Laura, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 28th, 2022

check_circle

Verified Customer

star star star star star

David Vail, AZ

We've been really happy. We've used it three times. One time we needed to use it when our water heater went out and we didn't do it right the first time to get it approved and they we did it right and it was fixed right away.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hey David, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Mar. 28th, 2022

check_circle

Verified Customer

star star star star star

Tiffany Houston, TX

When I called a couple of weeks ago, the lady told me that it wasn't covered but I guess once we hung up, she looked into it more and called me back and told me it was covered. They got me in contact with an awesome contractor and my dryer was fixed it a few days. They were efficient and fast. I would definitely recommend them.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Tiffany, we're glad to hear your experience went well. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 28th, 2022

check_circle

Verified Customer

star star star star star

Noe

The three times I've had to call we were able to get done pretty quick and companies they're aligned with are pretty good. Our heater actually went out in the winter but they were able to get it back up and running within two days. It's pretty nice because it's pretty cold in the house. I haven't had any trouble with them.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hey Noe, we're glad to hear that! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Mar. 23rd, 2022

check_circle

Verified Customer

star star star star star_border

Leman

I had an issue with my heating. It was running continuously. Someone came out to the home took care of it and so far it's been good. When I did go on online portal I did get an email back I did get information about was who I needed to talk and who was going to be coming to the house to look at the problem. The only thing I didn't get it was probably a phone call but I did get an email.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Leman, we're glad to hear your furnace got taken care of. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 23rd, 2022

check_circle

Verified Customer

star star star star_border star_border

Tonya Moody Savannah, GA

Overall I am pleased with the service. There are two opportunities for improvement. I think the company should give a list of approved contractors. I live in a home with a child and two disabled elderly individuals. When my hot water went out during the middle of the winter, I was shocked to find out the provider assigned did not have any opening for two weeks. There was no option for me to get another contractor through 2-10. I did have to option of going out of pocket, but that defeats the purpose of having a warranty. Additionally, 2-10 automatically sides with the contractor. I had a contractor come to repair my fridge. The flex drawer was stuck. He pulled it out and the wiring snapped. Then he deemed it as "damaged" but omitted the part where he pulled it out. When I explained this to 2-10 they said I had to take it up with the contractor. Both of these policies should be addressed.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Tonya, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Mar. 17th, 2022

check_circle

Verified Customer

star star star star_border star_border

Jeffrey DE Graff, OH

The first time I called for my furnace I was told they didn’t have anyone in my area. I had to call around to find someone. I had just moved there and didn’t know anyone. They did end up doing some research and found someone great. He had been to the house with the precious owners so he knew the equipment. It turned out well but it took three weeks before it all got settled. I called them again a couple of years and they told me again they didn’t have anyone in the area and I asked for the people I had the last time and they told I would have to pay out of pocket and send the invoice to them to be reimbursed. I was reimbursed the full amount. They have bought us a new oven because they couldn’t find the part for the old one. There was a lot of back and forth before. There are times I call and it take a couple of hours to get a hold of them which is unacceptable. I think their call center is overseas and English is their second language. I have a difficult time communicating with them.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jeffrey, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Mar. 17th, 2022

check_circle

Verified Customer

star star star star star

William Louisville, KY

Generally working with them has been very positive. Things happen pretty quickly. They keep you informed. I do all the work through the website which is easy to use.. Most recently I used my warranty for the leaking fridge. They got someone to fix it. It was great. All the vendors they have sent have been great.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi William, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Mar. 17th, 2022

check_circle

Verified Customer

star star star star star_border

R Deltona, FL

I do everything online. I was happy with the plumber they sent. It was extraordinary. I have had nothing but problems with the AC unit since they installed it. I see no reason to change companies. I intend to stay with them. I know the AC thing is not really fault, it is just the company they hired who installed it wrong. They were negligent because they didn’t check to see that their permit was pulled.

2 years ago

Reply from 2-10 Home Buyers Warranty

Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 17th, 2022

check_circle

Verified Customer

star star star star star

Christy Saint Louis, MO

Every time I had an issue It was resolved within the next couple of days, even if it was on a weekend. They let me know that someone will be there as soon as they put in a request. They would let me know who was coming and who they contacted.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Christy, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 17th, 2022

check_circle

Verified Customer

star star star star star

Calvin Jacksonville, FL

When I just put in a claim online they respond within the next day or the next day they have someone out so its a great service and very good Company. Very good customer servic, just put in a claim and they are very quick to respond. They're very good at selecting a company contractor.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hey Calvin, we're glad to hear that! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Mar. 17th, 2022

check_circle

Verified Customer

star star star star star

Clemencia Centerton, AR

It’s done good for us. I have referred a couple of friends. They respond quickly. I’ve used it twice with the AC and only have to pay the service charge. The person was friendly and professional. I also used it on the water heater. They had to reschedule me but they stayed on top of it. Their service is excellent.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Clemencia, we're glad to hear you feel that way! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Mar. 14th, 2022

check_circle

Verified Customer

star star star star star_border

Robert Fort Thomas, KY

They understood our issue and were a quick to do something. The ice maker was not functioning properly. The first contractor sent by 2-10 was unable to cure the problem. It took a long time, was about 5 weeks and finally when that contractor could no longer even try to solve the problem 2-10 arranged for a second contractor to address our issues, and the issues was were tended to promptly.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Robert, we're glad to hear your ice maker got taken care of. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 14th, 2022

2-10 Home Buyers Warranty Reviews