2-10 Home Buyers Warranty: Read 4,439 User Reviews From Real Homeowners

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Verified Customer

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Anonymous Advance, NC

There is a lot of good communication back and forth to get what needs to be done. We had a leaky faucet that needed to be fixed and a professional service came out to look at it and fix the problem. It helped us resolve the issue quickly.

4 years ago

Reply from 2-10 Home Buyers Warranty

Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 10th, 2022

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Alycia Mesa, AZ

My realtor suggested them because they he had good service with them. Working with them online is great. They sent out a technician to fix our ice maker. They were able to diagnose and fix it that day with just a hundred deductible. Everyone we worked with was very helpful and knowledgeable.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Alycia, we're so glad to hear your experience was such a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 10th, 2022

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Cynthia Leeds, AL

Big time it saves me a lot of expense from stuff. We had some things that didn’t work out and they put a new one in and paid for everything. It didn’t cost us a penny. It was great. They were there when we needed them. We sure do appreciate that it is a great company. They have done everything they said they would.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Cynthia, we're so glad to hear that! We put a lot of time and effort into our customer experience so hearing how you feel really puts a smile on our faces. Thank you for being a part of 2-10 Home Buyers Warranty.

Feb. 10th, 2022

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Arthur North Fort Myers, FL

Never had a problem with them. I have been with them seventeen to eighteen years. They are pretty attentive when you call. Recently had a call when my pump went out and they got back to me within four houses and had the appointment for the next day.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hey Arthur, we're glad to hear that! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Feb. 10th, 2022

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Tereze Baltimore, MD

My heater went out late last week, I called two ten warranty and they got me a contractor the same day and came out the next. Any problems I have, I don’t have any problems getting anything from them. I wouldn’t pass them up.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Tereze, we so glad to hear your experience was such a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 10th, 2022

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Raymond Butler, PA

Everybody was very responsive and very professional. I needed a new furnace and after the contractor verified this, it only cost me about six hundred dollars. I was very grateful and blessed with the coverage I received. They have exceeded my expectations. It took some time but it was the holiday season so that might have slowed things up a bit.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Raymond, we're so glad to hear that! We put a lot of time and effort into our customer experience so hearing how you feel really puts a smile on our faces. Thank you for being a part of 2-10 Home Buyers Warranty.

Feb. 1st, 2022

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Michael Black Concord, NC

The customer service response time and ease of filing a claim are great. It has always been worth the money, and has saved me thousands over the last 11 years. However, not all their warranty contractors operate in a timely manner. About 20% of the time coordinating service appointments is difficult, and I have had to wait longer than I preferred. Still, totally worth the premiums.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Michael, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 1st, 2022

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Rosalind Saint Louis, MO

They get the job done without any problem. It's perfect that I can afford it. They are reliable, they fix up in a timely manner, the people they send out are usually competent and friendly and I don't have to worry about my appliance going down because if it does then two to two ten is there to fix it

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Rosalind, we're glad to hear you feel that way! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 27th, 2022

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Orlando Knoxville, TN

We had a backup in the kitchen sink. We called and the people who put as in contract with it was a five day wait. I called up again to find out if we can get somebody else and that vendor called me and we scheduled for two days out. Very positive.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hey Orlando, we're glad to hear that! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 27th, 2022

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Daniel Abingdon, MD

It's just a great warranty to have. I had to use my warranty for a plumbing issue that I had, I was able to call them and they were able to dispatch the contractor and get the situation done in 24 hours. Easy to speak to, friendly to talk to.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hey Daniel, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 27th, 2022

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Verified Customer

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Ashley Carnegie, PA

Timely responses and good contractors. My heater started to blow cool air and the contractor they chose for me responded quickly, was very courteous and friendly and was able to resolved the issue to the best possibility, he did a very good job.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Ashley, we're glad to hear we got your heater taken care of. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 27th, 2022

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Verified Customer

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Angela Hamilton, OH

We are we're having some issues with our furnace we what made a claim and then about five minutes later that company that was that was assigned to us sent a text to schedule and they came out the following day. Customer support has always been responsive and quick.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Angela, we appreciate the great review! Thank you for being a part of 2-10 Home Buyers Warranty.

Jan. 27th, 2022

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David Cassatt, SC

A young lady called to help me get online, she was very helpful and she did not mind walking me through what to do. I had to use my warranty a couple weeks ago because my freezer my refrigerator was leaking and I had to wait for a couple of days before this because it was over the holidays so I had to wait a while.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi David, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 27th, 2022

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Randall Richlands, NC

I used my warranty a month ago, we came home from vacation and I had no heat. I put in a claim and within five hours the technician was out here and troubleshooting my heating system and the next day it was fixed. Whenever I went on the website to get help I got help real quick and a response was very fast.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hey Randall, we're glad to hear your heating system got taken care of. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 27th, 2022

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Blake Birmingham, AL

The refrigerator was not working properly and we submitted a claim or a request to be serviced and then with an update within forty eight hours I got a quick response and then I had service technician come out within that period of time help fix the issue. Fast and expedited services.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hey Blake, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 27th, 2022

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Verified Customer

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Aaron West Columbia, SC

Very good coverage. One positive over other warranties I've seen is that it covers coolant for HVAC systems whereas others charge you by the pound. When I've had to talk to people they've been pretty helpful in resolving issues. We had our HVAC system stop working and due to the severity of the damage they replaced the HVAC system.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Aaron, we're glad to hear you feel that way! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 27th, 2022

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Susan Tucson, AZ

Their guys are just really prompt and the technicians came out really pretty quickly. My house was built in 1990 so I have these little glitchy things that have to be addressed. Sometimes service calls during Covid take a really long time to get somebody out and very rarely was it any longer than 24 hours.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Susan, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 27th, 2022

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Andres Deltona, FL

Recently had a issue with the toilet and the guy came out was very knowledgeable and he gave me some information I didn't know about the water and everything so It was helpful. The people that come out are patient and knowledgeable. I had no problem getting things done when they need to be done.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hey Andres, we're glad to hear that! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 27th, 2022

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David Brookshire, TX

They were real quick in getting service to me. Once my furnace went out the air was cold, so I needed to get it taken care of right away and they took care of it. They seem to cover most of the things I want. They've always been good and responding well.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hey David, we're glad to hear that! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 27th, 2022

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Bob

They provided excellent service and I'm staying with them as long as possible. I had one claim so far and they were excellent both covering it and the company that they used has a contractor here who's service is top notch. Very very good about covering what needs to be covered.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Bob, we're glad to hear you feel that way! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 10th, 2022

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Stephanie

I was a little disappointed, I use them a few weeks ago and my contractor said this is probably not covered but I'm gonna submit it to two to ten, but I never heard back from them last time I had a claim. Several times they had to fix my Heating and air conditioning and my refrigerator they've not integrate with the plumbing the call since pre existing damage it wasn't covered, but I've used several times and I've usually been very happy, the contacts they send out are always very good.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Stephanie, thank you for your response and your honest feedback. We put a lot of time and energy into improving our customer experience and your feedback is a huge help. Thank you for being the best part of 2-10 Home Buyers Warranty.

Jan. 10th, 2022

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Chanell Saint Petersburg, FL

With a few tweaks in certain things like communication it could be perfect. Communication is pretty good for the most part. Everything is answered in a timely manner and they are open. I had a couple issues with a plumbing company. They didn’t fix what they were supposed to fix. I was refunded the 25 dollar fee but it was frustrating. When my water heater went out, the person was sent right away and fixed it the next day.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Chanell, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 15th, 2021

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Anonymous Pooler, GA

I needed to use my warranty because the ventilation system the AC vents and everything in the house are not working correctly on one side of the house, I was told that we were outside of our year of builders warranty when in fact we're still within it because it was two years that was provided to us. I really haven't had any issues with the customer service person, it was just an issue with when I went to have some work done, they said that the one year warranty that I have with 2-10 as far as the business warranty was expired but it doesn't expire to 2022.and that was never rectified so.

4 years ago

Reply from 2-10 Home Buyers Warranty

Thank you for your response. We're sorry to hear you're still waiting for a resolution, we're here to help. If you are still in need of assistance, please send us a private message at facebook. com/210HomeBuyersWarranty with your service address, and we'd be happy to help you get this resolved.

Dec. 15th, 2021

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DIMAS PLUGUEZ Gaithersburg, MD

Fast, easy, reliable service. Reasonably low co-payment. Easy to access account online. Efficient customer service before, during, & after each claim service. Emergency service available & reliable. Have used them for the entire 26 years we've owned our house.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Dimas, we're so glad to hear that! We put a lot of time and effort into our customer experience so hearing how you feel really puts a smile on our faces. Thank you for being the best part of 2-10 Home Buyers Warranty.

Nov. 4th, 2021

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Jerry

I appreciate their promptness. I had microwave not functioning on the weekend and they had a local appliance repair service called and out by Monday and within a couple of days had service. Parts were ordered and service was scheduled properly.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jerry, we're so glad to hear that! Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 4th, 2021

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Charlotte

2-10 has met all my needs at this point. The service was very good and prompt. I was happy they were able to solve my problems. I called to use my warranty, it was for a washing machine repair and then the repair person contacted me. He was very polite and courteous and kept me informed and cleaned up after they were done.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Charlotte, we're so glad to hear that! We put a lot of time and effort into our customer experience so hearing how you feel really puts a smile on our faces. Thank you for being a part of 2-10 Home Buyers Warranty.

Oct. 21st, 2021

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Kathy Mahar

We've had two appliances issues in the last few months that have been addressed by 2-10 immediately even though the last one has to have a special part ordered. Great follow up and their service provider has been wonderful as well!

4 years ago Edited October 18, 2021

Reply from 2-10 Home Buyers Warranty

Hi Kathy, we're so glad to hear that! We put a lot of time and effort into our customer experience so hearing how you feel really puts a smile on our faces. Thank you for being a part of 2-10 Home Buyers Warranty.

Oct. 21st, 2021

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Daniel

We just used it for a dishwasher problem, placed the claim online and the contractor called us, and they were here within a day or two and ordered parts and then came back and do the repairs so everything was so smooth. All the contractors we've used were exceptional. One had been forced upon us. They are prompt and knowledgeable.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Daniel, we're glad to hear everything went well. Thank you for your review and support!

Oct. 21st, 2021

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Herman

They are good the and then once you got a hold of somebody. Very quality contractors. A good contractor came out and did the work, I had no problem with their choice of contractors. I like the service although it's hard to get a get in touch with somebody, so you call it and spend an hour on the phone waiting, but once you get through this is good.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Herman, thank you for your response and honest feedback and thank you for being a part of 2-10 Home Buyers Warranty.

Oct. 21st, 2021

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Bruno

Service was done very quickly and it was just the seventy five dollar charge for the warranty. We had really good experiences with them. Not very long ago we had both the microwave and stove top problem and it was solved for us very quickly the parts were replaced.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Bruno, we're glad to hear everything worked out with your stove top and microwave. Thank you for your review and for being a part of 2-10 Home Buyers Warranty.

Oct. 21st, 2021

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Anonymous Elgin, SC

So far they have been very prompt in getting a contractor to my home. The last time I used my warranty I called in the morning of and then early that afternoon a contractor was calling me to tell me he was on the way to my house and I was very pleased.

4 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for the great rating, we appreciate your response! Thank you for being a part of 2-10 Home Buyers Warranty.

Sep. 24th, 2021

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Anonymous La Vergne, TN

We were just very pleased with how quickly 2-10 came in and helped us. The man was very professional and he was very helpful and got the job done. Our air conditioning just froze up and it was leaking and we weren't sure if there was something going on with it so we called and somebody came out and took care of it.

4 years ago

Reply from 2-10 Home Buyers Warranty

We're so glad to hear that! Thank you for the review and for being a part of 2-10 Home Buyers Warranty.

Sep. 24th, 2021

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Frank Phoenix, AZ

I haven't really had any issues with their their customer support. I've actually had to use it several times but recently I discovered my toilet tank was cracked and so I had to contact them so that they could contact a plumber to come replace my toilet. I've been overall really satisfied. I would say I've only ever had like a couple of times where I had some issues with the service and it was more the contractors that they chose than the actual service itself.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Frank, thank you for your response and your honest feedback. We put a lot of time and energy into improving our customer experience and your feedback is a huge help. Thank you for being the best part of 2-10 Home Buyers Warranty.

Sep. 24th, 2021

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Crystal

I used my warranty for work on my unit. They weren't able to fix it so I received a new unit. Customer service is pretty good, I'm very pleased with what I've received from 2-10. I haven't used it much but I think I was able to receive the proper information. Very positive. Trustworthy

4 years ago

Reply from 2-10 Home Buyers Warranty

Hey Crystal, we appreciate the great review and honest feedback. Thank you for being a part of 2-10 Home Buyers Warranty.

Sep. 24th, 2021

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Donald Marana, AZ

I like the ease of use of the online tools. Customer support is timely, informative, and courteous. We used with the pool pump replacement, they sent someone out within a week, service was set up and it was replaced. They followed through and care of the broken equipment.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Donald, thank you for your review and feedback. We appreciate your continued support!

Sep. 24th, 2021

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Chuanxue

Customer service is not too bad, it's responsive whenever I call most of the time. The first year I had an HVAC issue, air conditioning, so 2-10 people got my air conditioning fixed. They replaced the fuel pump, that was great. Since then I don't have any problems for a few years. The service quality is mostly good. I think it's good service company.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Chuanxue, thank you for taking the time to leave your review and honest feedback. We appreciate your support.

Sep. 24th, 2021

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Verified Customer

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Adam

When you call, sometimes you don't get them and you leave messages. Around the 12th of April we called for the upstairs air conditioner. It still has not bee repaired and we call every week. They keep saying they ordered the parts and will be there next week. The next week comes but still nothing. The feedback loop is not very good so we are very frustrated with the service. We've had lots of struggles because of COVID, we make service calls and they don't get attended to. We've had service people come, like when we have the air condition people come look and have no clue what the issue was. They said it was electrical and electricians came and said the compressor was down. They called a different company and that company comes in confirms it was the compressor and we wasted time waiting for the service.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Adam, thank you for your response and your honest feedback. We put a lot of time and energy into improving our customer experience and your feedback is a huge help. We're sorry to hear about the communication issues you described. We know how frustrating that can be. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Sep. 24th, 2021

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Bill

2-10 has done a lot of support for me whenever I've needed.They came out and repaired my fan on my air conditioner. It's been good everytime I've tried to use it except for a couple of companies they sent out that I don't care for that didn't do a good job, but they immediately sent out somebody different and they did a great job.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Bill, thank you for the great rating and thank you for being a part of 2-10 Home Buyers Warranty!

Sep. 24th, 2021

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Cynthia

They were very nice and polite, just kind of slow in getting things moving. Customer service is great. There's a lack of communication between the different companies 2-10 has. Between the customer care and getting somebody out here and getting the parts here and all the different sub-sections of the company they don't communicate very well with each other. I needed to have my air conditioning replaced and that was an absolute nightmare.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Cynthia, thank you for your response and your honest feedback. We put a lot of time and energy into improving our customer experience and your feedback is a huge help. What you described is not the experience we aim to provide. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Sep. 24th, 2021

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Verified Customer

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Kate

The service is fairly simple. They are quick to respond and they have very polite contractors. We went through the warranty when our ac wasn't working in the middle of July. Normal providers were not able to get to us for a week but they had someone out in less than twelve hours. It is efficient.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hey Kate, we're glad to hear you feel that way! Thank you for the great review and for being the best part of 2-10 Home Buyers Warranty.

Sep. 24th, 2021

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Tyrone

I was having trouble with the central air conditioner and they guy that came out was very courteous and very efficient. He found the problem and corrected it. They are very good and hardworking. It is prompt and efficient customer service.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hey Tyrone, we're so glad to hear that! We put a lot of time and effort into our customer experience so hearing how you feel really puts a smile on our faces. Thank you for being a part of 2-10 Home Buyers Warranty.

Sep. 10th, 2021

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Verified Customer

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Jason White Vancouver, WA

I have used the service 6 times, its already paid for it self, calling customer service to create a new work order is a great experience, they find me a contractor quickly and the repairs always get done in a timely fashion.. great customer service.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jason, we're so glad to hear that! We put a lot of time and effort into our customer experience so hearing how you feel really puts a smile on our faces. Thank you for being a part of 2-10 Home Buyers Warranty.

Sep. 10th, 2021

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Robert McAtee Phoenix, AZ

We have used 2-10 since buying the house in 2004. It has saved us many thousands of dollars on repairs over the last 17 years plus providing a nice peace of mind knowing they had our back for whatever surprises came our way.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Robert, 17 years! Our relationship is almost all grown up! Is it too late to start a college fund? We're glad to hear we've been able to continually provide you with peace of mind. Thank you for your continued support and for being the best part of 2-10 Home Buyers Warranty.

Sep. 10th, 2021

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Anonymous

They are very responsive when it comes to issues found. Never had a problem or issue that I recall about this product. Last time I called because the AC went out around nine in the morning and by 2 o'clock of the afternoon someone was already there, the same day, on a Sunday.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi there, thank you for your review and support!

Sep. 10th, 2021

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Verified Customer

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David

It's convenient and very cost effective. The service provider that came out to repair my unit was very professional. They had to replace the coils on the air conditioner. They seem to be right on the request when anything is turned in. They are on it and they follow up on it.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi David, thank you for the great rating and for taking the time to leave your review. We appreciate your support!

Sep. 10th, 2021

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Jonathan Harris Knoxville, TN

The most recent time we had an issue, with our water heater, we were told we'd only have to pay a nominal amount to get a new water heater. I missed a call asking for authorization, so I called back to provide authorization. I didn't hear back from anyone, called to follow up to find out the status only to find out that nothing had happened because the note added by the rep was not specific enough. I provided my authorization to the person I spoke with during my second call and asked to speak with a manager, none was provided. I was assured the issue would be resolved soon. No correspondence for a day and a half, so I called back again to check the status. This time I found out that the claim was denied, but no one called me! The reason it was denied was because the type of water heater needed (direct vent) is over the covered cost. The rep I spoke with was great and worked to get a check cut to cover a portion of the repair/replacement of our water heater. Communication when statuses change or things go sideways on claims is non-existent.

4 years ago

Reply from 2-10 Home Buyers Warranty

We are sorry to hear about the issues you dealt with. We appreciate the continued support. Thank you so much for your feedback.

Jun. 21st, 2021

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Verified Customer

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Julia Arnold Virginia Beach, VA

I rate them highly because we called in kind of an emergency situation when our heating system went out. They were very helpful and the techs they set us up for contacted us that next day and were also able to come out that same day and help us a lot.

4 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for your fantastic rating. Everyone at 2-10 Home Buyers Warranty works really hard to make it easy for you to recommend our services to others. Thank you for your continuing business!

Jun. 21st, 2021

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Verified Customer

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Richard Fluharty Virginia Beach, VA

My water heater failed and 2-10 was successful in helping me to resolve the issue even though they weren't able to find a contractor to do the work within their organization. I did have to speak to multiple people but I was completely satisfied.

4 years ago

Reply from 2-10 Home Buyers Warranty

We’re glad that you had such a great experience with our staff. We pride ourselves on our customer service, so we appreciate your feedback. Always let us know if 2-10 Home Buyers Warranty can help you any further!

Jun. 21st, 2021

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John Bulecza Virginia Beach, VA

They respond quickly and they get a service man out right away. I had issues with a shower faucet and they sent out a plumber who repaired it in a timely manner and it was resolved. They've done a good job, they have stood by and and paid the claims that were valid and I appreciate them.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hello John, thank you so much for the awesome rating. People like you are what make 2-10 Home Buyers Warranty successful. We’re honored you chose us to help protect your home. We’re ready to help you again when you need it!

Jul. 14th, 2021

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Samantha Pickett Virginia Beach, VA

Every time I've had to call with an issue, they've been pretty responsive. We have had it for two years, and just recently we had a plumbing issue resolved and it took almost two and a half weeks to fix a leaky faucet. I wasn't the most impressed with it because every time I've had to have something fixed it seems to take forever and I think that's more the contractor than the warranty company.

4 years ago

Reply from 2-10 Home Buyers Warranty

Thank you for your feedback, we appreciate your continued support.

Jun. 21st, 2021

2-10 Home Buyers Warranty Reviews