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9.3

Overall Score

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Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved over $4 billion in debt since their founding in 2002. The company has considerable industry experience and high customer satisfaction ratings. With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. They offer multiple debt services and are available in 34 states. However, they may have potentially higher prices than other companies in the industry.

The Good

  • Excellent Services
  • Experience and Accreditations
  • Great Reviews
  • Online Dashboard

Excellent Services

Freedom Debt Relief has several great advantages including:

  • Minimum of $7.5k in debt to begin settlement
  • Average cost is 21.5 percent of total debt
  • One representative to work with

Freedom Debt Relief offers a free consultation when a consumer decides to enlist the company's services. One debt consultant will remain with the client throughout the entire settlement process. If consumers are not satisfied with FDR, the company offers a money-back guarantee.

Experience and Accreditations

Freedom Debt Relief (FDR) has over 14 years of experience in the debt settlement industry. With their level of experience, they know that one of the most important things they can offer consumers is industry accreditations. In fact, according to multiple surveys we conducted, people value national accreditations, in their debt company, above all other features. FDR is accredited with the AFCC and the IAPDA.

Great Reviews

Most Freedom Debt Relief customer reviews are positive. They commend FDR for having good customer service, explaining the settlement process, and keeping them updated on where they are at in the settlement process.

Online Dashboard

One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts.

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The Bad

  • Potentially High Prices (Up to 25 Percent of Enrolled Debt)
  • Limited Availability
  • Complaints

Potentially High Prices (Up to 25 Percent of Enrolled Debt)

One concern with Freedom Debt Relief is their price. Users are charged an average of 20 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more than this to use FDR.

Limited Availability

Freedom Debt Relief offers services in only 34 states. Additionally, the company requires a minimum debt amount of $7.5k.

Complaints

While most of the reviews for FDR are positive, there are still several people who have complaints about Freedom Debt Relief. The three main complaints clients seem to have include the following:

  • It takes too long to settle debts
  • FDR charges too much for their services, sometimes costing consumers 25 percent of their total enrolled debt
  • People have trouble navigating and logging into FDR's website

The Bottom Line

Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, industry experience, thoughtful debt consultants, and more. However, because their price of 20 percent of debt is an average, clients could end up paying more. We recommend using Freedom Debt Relief if you receive a low enough quote from them, and they are available in your state.

We'll Introduce You!

Call our recommended rep over at Freedom Debt Relief below.

1-(855) 982-1609

User Reviews

4.6

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  • 10

    Anonymous

    December 8th, 2017 Yellville, AR DETAILS

    Value for your money
    Quality of product or service
    Customer Service
    Company trustworthiness

    they have been very helpfull in my debt glad they helped

    Helpful?
  • 10

    Jennifer

    December 8th, 2017 Dallas, TX DETAILS

    Value for your money
    Quality of product or service
    Customer Service
    Company trustworthiness

    They have been very helpful throughout the entire process and I am seeing great results from the program.

    Helpful?
  • 10

    Elizabeth Wachtel

    December 8th, 2017 Shreve, OH DETAILS

    Value for your money
    Quality of product or service
    Customer Service
    Company trustworthiness

    They have been there for me I can call them and they always solve the problem and answer any questions I have they've never let me down

    Helpful?
  • 10

    Elizabeth Wachtel

    December 8th, 2017 Shreve, OH DETAILS

    Value for your money
    Quality of product or service
    Customer Service
    Company trustworthiness

    They have been there for me I can call them and they always solve the problem and answer any questions I have they've never let me down

    Helpful?
  • 10

    Dora

    December 8th, 2017 Green Cove Springs, FL DETAILS

    Value for your money
    Quality of product or service
    Customer Service
    Company trustworthiness

    They have done what they promised even more than I expected

    Helpful?
  • 10

    Janice Shanks

    December 8th, 2017 Imboden, AR DETAILS

    Value for your money
    Quality of product or service
    Customer Service
    Company trustworthiness

    They have done everything they promised me.

    Helpful?
  • 10

    Janice Shanks

    December 8th, 2017 Imboden, AR DETAILS

    Value for your money
    Quality of product or service
    Customer Service
    Company trustworthiness

    They have done everything they promised me.

    Helpful?
  • 10

    No name

    December 8th, 2017 Pompano Beach, FL DETAILS

    Value for your money
    Quality of product or service
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    Company trustworthiness

    They have given me peace. I feel backed up and on my road to being debt free!!!

    Helpful?
  • 10

    Joseph D. Loiacono

    December 8th, 2017 Brooklyn, NY DETAILS

    Value for your money
    Quality of product or service
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    Company trustworthiness

    they have eliminated most of my debt and have communicated very well with me throughout.

    Helpful?
  • 10

    Ellie

    December 8th, 2017 Fairhope, AL DETAILS

    Value for your money
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    Company trustworthiness

    They have handled my bills quickly once I started making payments.

    Helpful?
  • 10

    Jaz

    December 8th, 2017 North Hollywood, CA DETAILS

    Value for your money
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    Customer Service
    Company trustworthiness

    They have great customer service. If I have a question they make sure they answer it before I'm off the phone with them.

    Helpful?
  • 10

    Jamie Hart

    December 8th, 2017 Neligh, NE DETAILS

    Value for your money
    Quality of product or service
    Customer Service
    Company trustworthiness

    They have helped me out so much already, & I have paid off 1 of my credit cards already that's so awesome. I now on to my 2nd card to get paid off.

    Helpful?
  • 10

    Elaiine Bailey

    December 8th, 2017 Tully, NY DETAILS

    Value for your money
    Quality of product or service
    Customer Service
    Company trustworthiness

    They have held up to what they promised friendly always there

    Helpful?
  • 10

    Mark

    December 8th, 2017 Cincinnati, OH DETAILS

    Value for your money
    Quality of product or service
    Customer Service
    Company trustworthiness

    They have helped me settle my accounts in a timely manner. The customer service has been outstanding

    Helpful?
  • 10

    T. Ingersoll

    December 8th, 2017 Grant, MI DETAILS

    Value for your money
    Quality of product or service
    Customer Service
    Company trustworthiness

    They have helped me tremendously!! Very helpful customer service

    Helpful?
  • 10

    Leah S

    December 8th, 2017 Pink Hill, NC DETAILS

    Value for your money
    Quality of product or service
    Customer Service
    Company trustworthiness

    They have helped me so much getting my money in order and working toward being debt free. They are easy to work with and answer all of your questions in a timely manner.

    Helpful?
  • 10

    Masha Newman

    December 8th, 2017 El Cajon, CA DETAILS

    Value for your money
    Quality of product or service
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    Company trustworthiness

    They have performed to my epectations giving me hope for my financial future

    Helpful?
  • 10

    Ang

    December 8th, 2017 Rochester, NY DETAILS

    Value for your money
    Quality of product or service
    Customer Service
    Company trustworthiness

    They have kept their word so far have been very helpful. And has explained everything along the way

    Helpful?
  • 10

    Gustavo Diazdeleon

    December 8th, 2017 Chula Vista, CA DETAILS

    Value for your money
    Quality of product or service
    Customer Service
    Company trustworthiness

    They helped me get rid of my debt in an easy and professional way

    Helpful?
  • 10

    Anonymous

    December 8th, 2017 Monroe, LA DETAILS

    Value for your money
    Quality of product or service
    Customer Service
    Company trustworthiness

    They help me when I needed it. I am very blessed to get it. I was over my head. Thank you so .

    Helpful?
  • 10

    Linda Bridges

    December 8th, 2017 Holliday, TX DETAILS

    Value for your money
    Quality of product or service
    Customer Service
    Company trustworthiness

    They keep me updated and informed and answer my questions

    Helpful?
  • 10

    Barbara

    December 8th, 2017 White Mills, KY DETAILS

    Value for your money
    Quality of product or service
    Customer Service
    Company trustworthiness

    They helped me out of debt. I was way over my head in credit card debt.

    Helpful?
  • 10

    Bernie

    December 8th, 2017 Wyoming, PA DETAILS

    Value for your money
    Quality of product or service
    Customer Service
    Company trustworthiness

    They listen and answer every question I had.

    Helpful?
  • 10

    Maurice

    December 8th, 2017 Land O Lakes, FL DETAILS

    Value for your money
    Quality of product or service
    Customer Service
    Company trustworthiness

    They keep you informed every step of the way

    Helpful?
  • 10

    Jesse castillo

    December 8th, 2017 Hereford, TX DETAILS

    Value for your money
    Quality of product or service
    Customer Service
    Company trustworthiness

    They make it easy for me to get everything fixed

    Helpful?
  • 10

    Kristy Martorana

    December 8th, 2017 Halethorpe, MD DETAILS

    Value for your money
    Quality of product or service
    Customer Service
    Company trustworthiness

    They made the whole process very easy and fast. I was able to quickly get out from under my debt and creditors.

    Helpful?
  • 10

    Mary

    December 8th, 2017 Monticello, KY DETAILS

    Value for your money
    Quality of product or service
    Customer Service
    Company trustworthiness

    They took the stress off my shoulder and now I see the light at the end of the tunnel.

    Helpful?
  • 10

    Waco Texas

    December 8th, 2017 Waco, TX DETAILS

    Value for your money
    Quality of product or service
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    Company trustworthiness

    They solved all my needs with very nice staff

    Helpful?
  • 10

    Jan George

    December 8th, 2017 Greensburg, KY DETAILS

    Value for your money
    Quality of product or service
    Customer Service
    Company trustworthiness

    They treat me with respect and do an awesome job

    Helpful?
  • 10

    Lorrie

    December 8th, 2017 Alvin, TX DETAILS

    Value for your money
    Quality of product or service
    Customer Service
    Company trustworthiness

    They took the worry out of my hands! They take care of everything!

    Helpful?
  • 10

    John

    December 8th, 2017 Trussville, AL DETAILS

    Value for your money
    Quality of product or service
    Customer Service
    Company trustworthiness

    They were professional and worked diligently on my behalf to reach a settlement on our debt

    Helpful?
  • 6

    Margaret

    December 8th, 2017 San Francisco, CA DETAILS

    Value for your money
    Quality of product or service
    Customer Service
    Company trustworthiness

    They were helpful in many ways but there were a number of challenges. Freedom Debt Relief charged very high fees (highest in the industry). Also, with their program, customers had to build up funds before they could negoitiate. Many other companies do not implement that practice. Because of this one of my creditors filed a lawsuit against me. I did not have time to waste, so I went with another company who would move more aggressively to help me with my situation.

    Helpful?
  • 10

    Jily

    December 8th, 2017 Lamont, OK DETAILS

    Value for your money
    Quality of product or service
    Customer Service
    Company trustworthiness

    They were very positive in getting my finances straightened out so I am not dependent on credit cards or loans. Better management skills and new resources for saving money and not being so careless with money.

    Helpful?
  • 10

    DeNaya

    December 8th, 2017 Laveen Village, AZ DETAILS

    Value for your money
    Quality of product or service
    Customer Service
    Company trustworthiness

    They were so helpful in the beginning and all throughout my program. Although I'm not done, it has been less than a year and my score has gone up 100 points. I did have 2 accounts go to collections but as soon as I let Freedom know they were able to get these creditors into a settlement right away. This has been the best decision I have made. I have been struggling with credit cards since my college years and this is the first time where I feel like I can finally be free from them.

    Helpful?
  • 10

    Softball Mom

    December 8th, 2017 Bronx, NY DETAILS

    Value for your money
    Quality of product or service
    Customer Service
    Company trustworthiness

    They work with you and they very quick on paying

    Helpful?
  • 10

    Alberto

    December 8th, 2017 San Francisco, CA DETAILS

    Value for your money
    Quality of product or service
    Customer Service
    Company trustworthiness

    They will help you pay off your debt. They are trustworthy.

    Helpful?
  • 10

    Elva Disher

    December 8th, 2017 Seaman, OH DETAILS

    Value for your money
    Quality of product or service
    Customer Service
    Company trustworthiness

    They worked very hard to settle my debts pretty quick , kept me informed , and they did an awesome job , Thank you

    Helpful?
  • 10

    Margaret E. Pickering

    December 8th, 2017 Susquehanna, PA DETAILS

    Value for your money
    Quality of product or service
    Customer Service
    Company trustworthiness

    They've taken the burden off my shoulders for paying off my creditors and also lowering the amount that I owe.

    Helpful?
  • 8

    Lenny Kushman

    December 8th, 2017 Bakersfield, CA DETAILS

    Value for your money
    Quality of product or service
    Customer Service
    Company trustworthiness

    Theyve done everything theyve promised!!

    Helpful?
  • 10

    Anna C.

    December 8th, 2017 Spring Valley, CA DETAILS

    Value for your money
    Quality of product or service
    Customer Service
    Company trustworthiness

    Theyre very helpful and theyre always ready to listen.

    Helpful?