Freedom Debt Relief
check_circle VerifiedFreedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.
The company has considerable industry experience and high client satisfaction ratings.
With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.
The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 39 states.
On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.
View Freedom Debt Relief reviews below.
The Good
- Excellent Settlement Program and Debt Relief Services
- Experience and Accreditations
- Great Freedom Debt Relief Reviews
- Online Dashboard
- No Fees Charged Until After Debt is Settled
Excellent Settlement Program and Debt Relief Services
Freedom Debt Relief has several great advantages to its debt settlement services including:
- Low minimum of $7,500 in debt to begin debt settlement
- Costs between 15 and 25 percent of the total unsecured debt
- Free consultation with a Certified Debt Consultant
Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.
Experience and Accreditations
As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.
Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).
FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.
Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit before you start the debt settlement process.
If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report.
While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.
Great Freedom Debt Relief Reviews
Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.
Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.
Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.
Online Dashboard
One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.
Not many debt settlement companies in the industry offer such helpful tools.
No Fees Charged Until After Debt is Settled
As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.
Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.
Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.
Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.
Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.
The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.
The Bad
- Freedom Debt Relief Cost
- Limited Availability
- Complaints
- Consumer Financial Protection Bureau Lawsuit
Freedom Debt Relief Cost
One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.
Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.
Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.
Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.
So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.
However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.
Limited Availability
Freedom Debt Relief offers debt settlement programs in only 39 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.
Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.
Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.
An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.
Complaints
While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:
- Debt settlement takes too long or isn't as effective as people hoped
- FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt
These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.
Consumer Financial Protection Bureau Lawsuit
In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:
- Make it clear that in some cases FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
- Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
- Make it clearer to consumers under what circumstances they will be charged a fee
- Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
- Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statues
- Pay restitution money to injured consumers
- Pay a civil penalty
It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.
The Bottom Line
Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief).
While people interested in other debt resolution methods, like credit counseling, a debt management plan or debt consolidation loan, will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.
FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation.
Call our recommended rep over at Freedom Debt Relief below.
1-(855) 491-1073
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Freedom Debt Relief Frequently Asked Questions
What is Freedom Debt Relief?
Freedom Debt Relief is a debt settlement company. We offer a debt settlement program that helps you get out of debt faster and for less. With over 15 years of experience working to reduce our clients’ debt, we have resolved over $10 billion in debt since 2002.
How does the Freedom Debt Relief program work?
After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, we present the offer for you to sign off on. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when we collect our fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. We repeat this process with all of your debts until you no longer owe anything on your enrolled debts.
How does Freedom Debt Relief affect your credit?
Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, they will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.
How much does Freedom Debt Relief cost?
Our fee ranges from 15%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay us our fee in advance of a settlement on a debt.
What kind of debt does Freedom Debt Relief work with?
Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could qualify for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, do not qualify.
What happens if a creditor tries to sue me during settlement?
Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief makes available to its clients an optional subscription to a legal network of lawyers, which could help in these instances where you get sued.
Is forgiven debt taxable?
According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.
Message from
Freedom Debt Relief
User Reviews
Star Rating
11,270 Reviews
Review Breakdown
Sentiment Criteria
william helm
they work hard to settle my debt and all ways kept me informed of my progress
Reply from Freedom Debt Relief
Aug 17, 2018
Thank you for your positive review of the program. Please reach out to our client services department at (800) 655-6303 or [email protected] with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Marie S
Freedom Debt Relief has been with me from the beginning of my process. They continually check on me,either by phone,text or e-mail, to make sure I understand what is going on and to answer any questions I may have. I no longer worry about my debt because I know they are taking care of it.
Reply from Freedom Debt Relief
Feb 26, 2019
Your hard work is paying off, Marie! We're proud of the phenomenal progress you've made! Should you have any questions for us in the future, you can contact our client services team by calling (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for being a part of Freedom Debt Relief!
Dennis Clemens
I have been treated well by all of the employees I have been in contact with. Now that I have been approved for a loan they are doubling their efforts to bring everything to a satisfactory conclusion for all.
Reply from Freedom Debt Relief
Dec 30, 2019
Congratulations, Dennis! We are ecstatic to hear how well your program has been going and that you are now moving forward with our sister company at this time. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Laureen
They are legitimate , its just the legal side the NLLG the way they process my other credit im not happy i should have just arrange the payments with the creditors my credit is 2K And because i enrolled FDR i haven't pay them so the bill went up.. so i need to pay the 3K instead of 2K just kinda frustrated on that part..
Reply from Freedom Debt Relief
Dec 30, 2019
Thank you for your review, Laureen. We are glad you are satisfied with the results of the program. We're sorry one of the settlements was not the amount you expected. But, please compare our fees to the 100% debt + interest % + late fees + penalty fees. If you come across any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Dawn
I have had nothing but positive things happen since becoming involved with Freedom Debt Relief. They have helped lift a tremendous burden from shoulder and head in a positive direction
Reply from Freedom Debt Relief
Dec 23, 2019
Dawn, we are thrilled to read your review! It is our pleasure to relieve some of the burdens off of you. We're happy to know this process has been smooth for you. If you have any questions or concerns, please don't hesitate to contact Client Services. They can be reached at 1-800-655-6303 or via email at [email protected] Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Elizabeth
They provide the best customer service experiencing, answering all questions you may have about your client dashboard and are very specific on any information you may need
Reply from Freedom Debt Relief
Dec 30, 2019
Elizabeth, thank you for your spectacular feedback! We enjoy assisting our clients through this journey and love to provide them with as much information as possible to help the process. We encourage you to continue using the Client Dashboard, since, it is a great tool to follow all updates with your program. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Pamela Worley
No problems..Take care of the paperwork I send them
Reply from Freedom Debt Relief
Dec 30, 2019
Thank you for leaving us a review, Pamela. We work hard to ensure our clients receive our support throughout the program. When sending in documents, remember you can do so by emailing them to Client Service at [email protected] or by logging into the Client Dashboard at www.fdrclient.com. If you need any assistance in the future, reach out to us at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Michael Hovey
Everyone at Freedom Debt Relief has been very helpful to me over the past year! My debts are being taken care of in a manner that is manageable and successful!
Reply from Freedom Debt Relief
Dec 29, 2019
Congratulations on the success you've had in the program so far. We look forward to seeing you reach your financial goals. If you find yourself having any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Tanya Dickerson
So far i am happy with the help ,they giving me right now it’s still early will let you know more later.
Reply from Freedom Debt Relief
Dec 30, 2019
Thanks for your feedback, Tanya. It is a pleasure to hear that you're having a great experience in the program so far. We look forward to resolving your accounts. Let us know if there is any way we can help out. Please feel free to contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.
Evelyn White
I was originally very nervous as well as skeptical about giving Freedom Debt Relief a call. Also I admit somewhat embarrassed. But once I placed the call I was immediately made to feel very comfortable about calling. I was treated with respect and never once did I feel embarrassed everything about the process was explained in detail and you weren’t left wondering about anything.
Reply from Freedom Debt Relief
Dec 29, 2019
Thank you so much for sharing your feedback, Evelyn! It makes us incredibly proud when we see reviews like yours. We work hard to meet all of your expectations. There is nothing to be embarrassed about. Life happens and we know it. If any questions or concerns do come up about your account, always feel free to reach out to our Client Services team at (800) 655-6303 or via email at [email protected] for assistance. We're available 7 days a week to support your journey! Thank you for being the best part of Freedom Debt Relief.
Michelle
I don’t know what I would do if I hadn’t called freedom debt relief. There name says it all they are a big relief!! I am so much more less stressed and everyone I have had to talk to or deal with at the debt relief or even the blog has been just super. I couldn’t have asked for anything more.
Reply from Freedom Debt Relief
Jan 04, 2019
We're happy to step in and lend you a helping hand, Michelle. Congratulations on your success thus far and we're all looking forward to your brighter financial future! Also, don't forget we have a world-class client services team on standby to answer any questions or concerns you have along the way. Give them a call at (800) 655-6303 or log onto www.fdrclient.com. Thank you for being a part of Freedom Debt Relief!
Stephen Love
The program is easy to use. The people who work for them are friendly, knowledgeable, and professional. The client dashboard is easy to us, and has loads of information.
Reply from Freedom Debt Relief
Dec 29, 2019
Thank you for sharing your experience, Stephen! It is important for us to provide you with the best service possible. If there is any other way we can help out, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.
Loti Kietzke
Extremely happy with the professionalism of this company.
Reply from Freedom Debt Relief
Jun 25, 2019
Thank you for sharing the positive experience you had with Eric, Loti! We're glad to hear he was able to bring your peace of mind and will be sure to pass along your kudos! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Brett
I was finally able to breathe again and was never made to feel bad about myself.
Reply from Freedom Debt Relief
Dec 29, 2019
Thanks for sharing your review, Brett. We are so glad to hear we've been helpful in lifting some weight off your shoulders. If there is any other way we can help out, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.
FRANK PASKET
You have very helpful in processing my current debts. I have to give your staff as very good in negoitating my outstanding debts. Understand it takes time to go thru this process and so far it has been working out at a very good pace. Again thanks for the good work that you have done.
Reply from Freedom Debt Relief
Dec 29, 2019
Thank you for sharing your experience, Frank! How exciting to hear we have helped you resolve your accounts. Keep up the excellent work! If any questions or concerns do come up about your account, always feel free to reach out to our Client Services team at (800) 655-6303 or via email at [email protected] for assistance. We're available 7 days a week to support your journey! Thank you for being the best part of Freedom Debt Relief.
Anna Brook
I have received my welcome package and have made 2 payments towards my debt free life. I am hoping that my experience with freedom debt has me smiling. I am a single mom and look forward to the final outcome. Just want to breath a little easier. My experience with customer service was wonderful. Just to believe that there is a financial institution that helps people like me is wonderful in its self. Thank you, Anna
Reply from Freedom Debt Relief
Dec 30, 2019
We appreciate you sharing your experience with our company so far, Anna! We will continue to be your advocate for a debt-free future. As long as you continue with your program commitment each month, we feel you will be satisfied with the results of the program. Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at [email protected] Thank you for choosing Freedom Debt Relief!
Dino
The Freedom Debt Relief People are doing great. They take care of everything for you. It is a true relief to be able to get out of debt.
Reply from Freedom Debt Relief
Dec 30, 2019
It's exciting for us to help you reach your financial goals, Dino! We are happy to hear you are enjoying the experience. Keep up the excellent work! If any questions or concerns do come up about your account, always feel free to reach out to our Client Services team at (800) 655-6303 or via email at [email protected] for assistance. We're available 7 days a week to support your journey! Thank you for being the best part of Freedom Debt Relief
James B Grube
FDR has done a terrific job of solving my ridiculous credit card debt with multiple accounts. They have been very helpful and communication has been outstanding. I would highly recommend using Freedom Debt Relief to negotiate and reduce unreasonable debt.
Reply from Freedom Debt Relief
Dec 23, 2019
Thank you for sharing your experience, James! How exciting to hear we have helped you resolve your accounts. Sounds like you are almost at the finish line so keep up the excellent work! If any questions or concerns do come up about your account, always feel free to reach out to our Client Services team at (800) 655-6303 or via email at [email protected] for assistance. We're available 7 days a week to support your journey! Thank you for being the best part of Freedom Debt Relief.
Mikel Roberts
Just follow their simple instructions. If you need help they are just a click away. Very fast to get back to you if you need help
Reply from Freedom Debt Relief
Dec 23, 2019
Mikel, we value your wonderful review! We take pride in knowing we have a highly trained and professional team to assist you with your journey to financial freedom. Our team works hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. If you have any questions or concerns, please don't hesitate to contact Client Services they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for choosing Freedom Debt Relief.
Jennifer
This program has taken a huge burden off of me and all the people are amazing to work with!
Reply from Freedom Debt Relief
Dec 23, 2019
Thanks, Jennifer! Our team is thrilled to hear that you have found us helpful in your journey to financial freedom. Keep track of your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services, they can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
James I Gentry
I had 11 credit cards with over 50,000 dollars of debt that I was trying to switch payments from one card to the other to make ends meet. When FDR started on settling my debts in October of last year I was able to make my house payment and have a little money leftover. Now FDR has got settlements with 7 of the cards and about half of the debt. Most of the settlement have been in the 50% range or better. I would recommend them to anyone that is willing to sacrifice and work with them. This company is one that is not all talk and does nothing to help you get rid of your debt. I give them A-1 rating.
Reply from Freedom Debt Relief
Dec 30, 2019
We are so grateful for your kind words, James. Thanks for sharing your review with us and the community. We couldn't be more excited then to assist you in obtaining the financial future you desire. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at [email protected] Thank you for being a valued client of Freedom Debt Relief!
Donna
A very shading company they dont tell you everything and at the end you struggle. They have fees they brush over and the NLLG that represents you doesn't tell the truth. It's no wonder this company is being investigated. Go elsewhere and by all means have one of team members call me with my concerns when you post your reply.
Reply from Freedom Debt Relief
Dec 26, 2019
Thank you for your feedback, Donna. We would love to address your concern. A member of our team sent you a message to get your contact information. We look forward to speaking with you shortly.
Sharon
Needed help, broke always, and couldn't pay my bills. With FDR I was able to gain control of my finances. My life is much better now.
Reply from Freedom Debt Relief
Dec 23, 2019
Thanks for sharing your experience, Sharon. Congratulations on the progress you've made along your Graduation Path! Keep up the excellent work! If any questions or concerns do come up about your account, always feel free to reach out to our Client Services team at (800) 655-6303 or via email at [email protected] for assistance. We're available 7 days a week to support your journey! Thank you for being the best part of Freedom Debt Relief.
Alison
I have been very satisfied with Freedom as I am on the last of my accounts and pleased with what they have done for me.
Reply from Freedom Debt Relief
Dec 23, 2019
Congratulations, Alison, on the progress you've made! We could not be prouder of the hard work and dedication displayed on your part. If any questions or concerns do come up about your account, always feel free to reach out to our Client Services team at (800) 655-6303 or via email at [email protected] for assistance. We're available 7 days a week to support your journey! Thank you for being the best part of Freedom Debt Relief.
Karen Kochis
I have peace of mind and feel like they are taking my financial security to heart and helping me do the right thing.
Reply from Freedom Debt Relief
Dec 30, 2019
We appreciate you sharing your experience, Karen! We're here for you at every milestone along your journey and can't wait to settle your debts. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Verified Customer
Richard
We needed help getting out of debt and Freedom is helping me do that. The folks are very helpful keep me informed and answer all my questions it gives me great advice and her help me get out of debt. I would definitely recommend them.
Reply from Freedom Debt Relief
Dec 20, 2019
Richard, we are so pleased to hear that you are satisfied without the program so far. We work hard to give our clients the best experience possible. If you ever need anything please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.
Verified Customer
Rosa
Freedom is prompt every time I try to get in contact with them. I think they're very trustworthy.
Reply from Freedom Debt Relief
Dec 23, 2019
Thank you for your kind words, Rosa! We are proud to know we are delivering great results for you. We will continue to work hard to make sure you reach your financial goals. For any questions or concerns, feel free to contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Verified Customer
Rebecca S
They know how to treat people. Every time and new progress we write me on dashboard to my email I don't call you call me and talk to me.
Verified Customer
Sharon
My credit was overwhelming. Freedom is always there when you called them and they always answer your questions.
Reply from Freedom Debt Relief
Dec 23, 2019
Thank you for your review, Sharon. It is important for us to provide you with the best service possible. We are so glad to know that you have had all the answers to your questions. Please don't hesitate to give us a call if there is any other way we can help out. You can reach Client Services at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief
Saige
It was okay , they walk me through everything , but as i talk to others now they said my credit could be damaged alot longer than if i was just to claim bankruptcy.
Reply from Freedom Debt Relief
Dec 30, 2019
Thank you for your feedback Saige. We try to make our clients feel as comfortable as possible while assisting them in becoming debt-free. Our program could impact your credit rating, but the good news is rebuilding credit is far easier to do than get out of a sizable debt problem. If you are feeling uneasy or would like to discuss this matter more in-depth, contact Client Services at (800) 655-6303 or [email protected] Thank you for choosing Freedom Debt Relief!
David Carlton
Helpful and professional. Have my best interest in mind.
Reply from Freedom Debt Relief
Dec 23, 2019
Thank you for your review, David. We are proud to hear that you are having a great experience in the program. If there is any other way we can help out, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.
Mike robertson
Friendly caring understanding staff in an uncomfortable and many times embarrassing situations
Reply from Freedom Debt Relief
Dec 30, 2019
We value your kind feedback about your experience, Mike! We're here for you every step of the way if you ever need assistance with your program. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Lisa
With in a couple of months I had my first settlement. And a big shout out to Charles, when ever I had a question he was there anytime I had a problem I could call him and he helped me as much as he could. Thank you.
Reply from Freedom Debt Relief
Dec 23, 2019
We appreciate you sharing the amazing experience you have had with our staff, Lisa! We're here for you at every milestone along your journey and can't wait to settle your debts. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Alan Andre
Since contact I can count of keep in touch with me as to status of settlements, representation legally with betwee creditors. Very happy with progress and ability to attempt to do what should be done. Thank you
Reply from Freedom Debt Relief
Dec 23, 2019
Our team is thrilled to hear that you have found us helpful in your journey to financial freedom, Alan. Keep track of your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services, they can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Milagros Bermudez
Thanks for helping to finish my credit cards debts! Good to know there is people like you to help! Wish the best for the year 2020! Sincerely, Milagros Bermudez
Reply from Freedom Debt Relief
Dec 30, 2019
Thanks for sharing your feedback, Milagros. It is a pleasure to be able to help you resolve your accounts. If there is any other way we can help out, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.
Byron B Woolley
I was able to drop my debt problem in the lap of FDR and have been exceedingly happy that I did. I was counseled regarding my debt and was shown the way to Freedom. Debt is the Modern Era weight on the back of all working people. We do it voluntarily, but we do not realize our problem until too late. Credit is responsible for economic growth, but it is a hard trade-off.
Reply from Freedom Debt Relief
Mar 04, 2019
Thank you so much, Byron, for giving us your feedback about the excellent service that was provided to you by our one of our employees. It's rewarding for us to hear that our clients are receiving the best customer service. Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Robert
After getting started it's been easy an worry free. They have done a very good job helping to resolve our debt an saving us money. We will recommend to others.
Reply from Freedom Debt Relief
Dec 30, 2019
Robert, we appreciate your great review! Our team is thrilled to get you back on track to financial freedom. We encourage you to keep up the great work on being debt-free. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Michelle Jones
I am really surprised how quick my debt is being resolved. I am so glad that Freedom Debt Relief is working so hard to resolve my debt. My head is no longer hurting because all the debt that I had. I am finally smiling once again.
Reply from Freedom Debt Relief
Dec 26, 2019
We appreciate your five-star review, Michelle. We take great pride in resolving debt for our Clients and love that you are smiling again. Our team encourages you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Paul.Blankenship
They’re very upfront and encouraging through a very stressful time
Reply from Freedom Debt Relief
Dec 26, 2019
Paul, we value your feedback. Our team is delighted to hear that you value the efforts we have put toward gaining your financial freedom back. If you have any questions or concerns, please don't hesitate to contact Client Services. They can be reached at 1-800-655-6303 or via email at [email protected] Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Ross
This program is thorough and Very easy to follow if you follow instructions/recommendations exactly. This has been one of the easiest processes I have ever been a part of
Reply from Freedom Debt Relief
Dec 26, 2019
We're glad to read your review and thrilled this has been an easy process for you, Ross. We encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
electra zogan
FREEDOM DEPT RELIEF IS DOING A GREAT JOB FOR MY CREDIT PROBLEM I HAD. I WOULD RECOMMEND EVERYONE WHO HAS CREDIT PROBLEMS TO JOIN THEM SO THEY CAN HELP! THANKS ELECTRA ZOGAN
Reply from Freedom Debt Relief
Dec 26, 2019
Thank you for your five-star review, Electra! We appreciate you saying you would recommend us to others. If you have any questions along the way, please don't hesitate to contact Client Services. They can be reached at 1-800-655-6303 or via email at [email protected] Thank you for choosing Freedom Debt Relief.
Sandra G Trivelli
I had so much debt and now my stress is so much less. Thank you.
Reply from Freedom Debt Relief
Dec 26, 2019
Sandra, we're pleased knowing we can relieve some of the stress for you. We encourage you to keep up the good work in furthering your success to financial freedom. If you have any questions, please don't hesitate to contact Client Services. They can be reached at 1-800-655-6303 or via email at [email protected] Thank you for choosing Freedom Debt Relief.
Denise Anderson
Find a different debt relief company. Freedom Debt relief is not helpful. The people don't actually help and gloss over your concerns. The settlement fees they take are exorbitant. You don't save any money after they take their share. Save yourself the aggravation and go somewhere else.
Reply from Freedom Debt Relief
Dec 19, 2019
Denise, we empathize with your frustrations and that's why it's important for us to speak with you so we can resolve your concerns. A member of our team will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief.
Trae
I’ve had a very great experience working with Freedom Debt Relief, they where very forward with the process and always there if I had a question or concern. I would highly recommend them to anyone have a debt problem.
Reply from Freedom Debt Relief
Dec 30, 2019
We appreciate you sharing your feedback, Trae! We're here for you at every milestone along your journey and can't wait to settle your debts. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Gwendolyn
This is one of the best decisions I have ever made. I wanted to pay my debts but I was under water. Freedom Debt structured a plan with my creditors and put all my debts together and all I had to do was make one payment a month, I chose to have it come out of my Bank account every month on the same day. I believe that has helped me stay on top of the plan to get me out of debt. I am almost half way through and have caught up on everyday expenses and soon will be able to add more to my plan payments. I will be debt free ahead of time because the stress of paying my debtors are all but gone. I have learn to only buy with cash if I buy at all. I love it. I am a better person with my financial future because of Freedom Debt Relief. Thank you guys so much for helping me get it together. Gwendolyn
Reply from Freedom Debt Relief
Dec 18, 2019
Gwendolyn, thank you for sharing your experience with us. We are so thrilled to learn that we have helped you in not only your financial issues but in other areas as well. We are very proud of what we do and get so excited when we hear about how our program affects our clients for the better. Thank you for all your kind words and as always if you ever need assistance on your account with us please reach out to Client Services at (800) 655-6303.
Verified Customer
Leah Adams
I have enjoyed each person I have talked with at Freedom Debt. Always helpful and patient
Reply from Freedom Debt Relief
Dec 21, 2019
Leah, we are glad to hear that you are satisfied with the services that have been provided to you. We work hard to give great customer experience. Remember if you ever need anything please call Client Services at (800) 655-6303.
Verified Customer
Kathleen
Everything Freedom debt relief said they would do they have done. Every single person I have spoken with has been respectful and understanding and have made the process so much easier than anticipated. I appreciate
Reply from Freedom Debt Relief
Dec 21, 2019
Kathleen, we are committed to providing customer satisfaction and you have our full attention 7 days of the week. We are so thrilled to have another satisfied client. If you ever need anything please feel free to contact us at 1 (800) 655-6303.
Verified Customer
joe mendez
Everything was going ok except for citibank acc. they are sueing me, why didnt crossroad or freedom help from they sueing me.
Reply from Freedom Debt Relief
Dec 21, 2019
Joe, we understand how frustrating a lawsuit may be. However, this is why we provide our clients with resources to help with a lot of different situations. If you need assistance or to have concerns on your account please contact Client Services at (800) 655-6303.
Verified Customer
James Mayes
Outstanding company with very knowledgeable people
Reply from Freedom Debt Relief
Dec 21, 2019
James thank you for your review! If you ever need anything please feel free to contact us at 1 (800) 655-6303.
Verified Customer
Glenn F Lewis Jr
A Good and Trusting experience with friendly and helpful Agents
Reply from Freedom Debt Relief
Dec 21, 2019
Thank you for your feedback. We strive to make sure our client is comfortable in our program as we understand how difficult finances can be. If you ever need anything please feel free to contact us at 1 (800) 655-6303.