- Freedom Debt Relief
Freedom Debt Relief
check_circle VerifiedFreedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.
The company has considerable industry experience and high client satisfaction ratings.
With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.
The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 40 states.
On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.
View Freedom Debt Relief reviews below.
The Good
- Excellent Settlement Program and Debt Relief Services
- Experience and Accreditations
- Great Freedom Debt Relief Reviews
- Online Dashboard
- No Fees Charged Until After Debt is Settled
Excellent Settlement Program and Debt Relief Services
Freedom Debt Relief has several great advantages to its debt settlement services including:
- Low minimum of $7,500 in debt to begin debt settlement
- Costs between 15 and 25 percent of the total unsecured debt
- Free consultation with a Certified Debt Consultant
Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.
Experience and Accreditations
As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.
Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).
FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.
Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit score before you start the debt settlement process.
If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report.
While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.
Great Freedom Debt Relief Reviews
Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.
Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.
Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.
Online Dashboard
One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.
Not many debt settlement companies in the industry offer such helpful tools.
No Fees Charged Until After Debt is Settled
As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.
Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.
Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.
Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.
Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.
The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.
The Bad
- Freedom Debt Relief Cost
- Limited Availability
- Complaints
- Consumer Financial Protection Bureau Lawsuit
Freedom Debt Relief Cost
One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.
Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.
Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.
Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.
So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.
However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.
Limited Availability
Freedom Debt Relief offers debt settlement programs in only 40 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.
Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.
Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.
An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.
Complaints
While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:
- Debt settlement takes too long or isn't as effective as people hoped
- FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt
These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.
Consumer Financial Protection Bureau Lawsuit
In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:
- Make it clear that in some cases FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
- Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
- Make it clearer to consumers under what circumstances they will be charged a fee
- Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
- Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statues
- Pay restitution money to injured consumers
- Pay a civil penalty
It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.
The Bottom Line
Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief).
While people interested in other debt resolution methods, like credit counseling, a debt management plan or debt consolidation loan, will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.
FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation.
Call our recommended rep over at Freedom Debt Relief below.
1-(855) 491-1073
Freedom Debt Relief Frequently Asked Questions
What is Freedom Debt Relief?
Freedom Debt Relief is a debt settlement company. We offer a debt settlement program that helps you get out of debt faster and for less. With over 15 years of experience working to reduce our clients’ debt, we have resolved over $10 billion in debt since 2002.
How does the Freedom Debt Relief program work?
After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, we present the offer for you to sign off on. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when we collect our fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. We repeat this process with all of your debts until you no longer owe anything on your enrolled debts.
How does Freedom Debt Relief affect your credit?
Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, they will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.
How much does Freedom Debt Relief cost?
Our fee ranges from 15%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay us our fee in advance of a settlement on a debt.
What kind of debt does Freedom Debt Relief work with?
Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could qualify for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, do not qualify.
What happens if a creditor tries to sue me during settlement?
Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief makes available to its clients an optional subscription to a legal network of lawyers, which could help in these instances where you get sued.
Is forgiven debt taxable?
According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.
Message from
Freedom Debt Relief
Best Company guarantees your satisfaction if you choose a company that has earned this distinction. If you're not satisfied after 30 days, simply let us know and we'll give you $100. Yes, it’s really that simple.
Learn MoreUser Reviews
Star Rating
13,617 Reviews
Review Breakdown
Sentiment Criteria
Refugio Carreon
I have been very pleased with the service and the handling of my accounts
Reply from Freedom Debt Relief
Oct 21, 2020
We are glad to hear it, Mr. Carreon! Thank you for sharing how pleased you are with our service efforts. Be sure to log into your Client Dashboard to keep up with your progress. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Inoa
Freedom debt Relief Cut My Debt In Half also My monthly payment was affordable and also they split my payment into two The settlements made by freedom debt relief Made my credit score go up
Reply from Freedom Debt Relief
Oct 14, 2020
We appreciate you sharing with us today, Inoa. We listen to our clients and confirm the needs that they require to be successful financially again. We strive to make each interaction easy and understandable. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
pbbrannon
FDR is great to work with. The communication has been very good. I would recommend FDR highly.
Reply from Freedom Debt Relief
Oct 14, 2020
Thank you for taking the time to share with us, Pbbrannon. We strive to make each interaction clear and address any comments that arise. We are here every step of the way and we look forward to the coming success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Ma Aye A Aung
I am very happy with all the help and advice I am receiving from Freedom debt relief.
Reply from Freedom Debt Relief
Oct 14, 2020
Amazing feedback, Ma! We are here for our clients every step of the way. We strive to bring quality customer service in each interaction. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Santiago Diaz
I am realy glad I got them to help me realy satisfied with the progress I have made thanks
Reply from Freedom Debt Relief
Oct 14, 2020
It is rewarding to hear such great feedback about our Client Services team, Santiago. We make an effort to achieve the best settlement with your creditors. Resulting in savings, and regaining your financial stability. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Pandora Winsby
Paid off 2 accounts, 2 more to go. Been in it 2 years now. Got saved from a court judgement on one. Good job!
Reply from Freedom Debt Relief
Oct 14, 2020
Thank you for your thoughtful review, Pandora. We strive to make each account settle for the best deal. We are happy to hear your success and we look forward to coming success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
L O
So far it has been great. Good communication through email, text or by phone.
Reply from Freedom Debt Relief
Oct 14, 2020
Lo, we are thrilled to hear you enjoy the services we provide. It's good to hear you're utilizing our resources to keep track of your program. We look forward to the coming success. If you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Leonard
I wasn't sure at first. why? Because I've never heard of Freedom Debt Relief. It's in the words! Freedom- Allows to speak and ask for HELP! Debt- Allows the The Great people at Freedom Debt Relief to go to work for you!!! Relief- Allows you to go about your daily routine without WORRY!!
Reply from Freedom Debt Relief
Oct 14, 2020
We really appreciate your comments in regards to your debt relief program, Leonard. We strive to bring quality customer service in each interaction. We are here every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Brittney Bledsoe
Since I’ve been in this program I have had debt settled and paid off. My credit score has increased tremendously also. I would recommend this program to everybody who needs help getting rid of debt.
Reply from Freedom Debt Relief
Oct 14, 2020
Brittney, we are over the moon to receive such stunning feedback! We are so thrilled to see the success of this program. Thank you for being a great customer and allowing Freedom Debt Relief to be part of your financial journey.
Maria C
Freedom works quickly to get your accounts settled. Their employees are kind, hard working people, who are there to answer any and all questions.
Reply from Freedom Debt Relief
Oct 13, 2020
Greetings Maria! We couldn't be any happier than to see another satisfied client, especially since we simply want to provide our clients with a fast track solution when becoming debt-free. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
Debra Bailey
We’ve only had a couple of deductions so far. Those we’ve spoken to have been helpful
Reply from Freedom Debt Relief
Oct 13, 2020
Debra, thank you for taking the time to share your experience so far with us. Each month as you fulfill your program commitment, you will get one step closer to becoming debt-free. Please let us know if you need anything throughout your time with us. Our professionals can be reached at 1(800)-655-6303 or by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Eraina Boshae
Great service, great people,very helpful
Reply from Freedom Debt Relief
Oct 13, 2020
Thank you, Eraina! We take pride in being helpful and being there for our clients whenever they need our assistance! Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at [email protected] Thank you for allowing Freedom Debt Relief to be an affordable solution when resolving your debt!
Jeannette Granville
I have been with FDR for just two weeks and so far everything is going smoothly. I have to say making the decision to join FDR caused me to sigh with relief knowing I will get out of my debt with their help. My financial consultant, Geoff, was amazing and he immediately relieved my fears. Everyone at FDR is very helpful. I wish I hadn't needed their help but I'm so glad they were there at this unpredictable time we are all going through. Thanks you FDR!
Reply from Freedom Debt Relief
Oct 14, 2020
We really appreciate your comments in regards to your program, Jeanette. Welcome to the family and we are looking forward to coming success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Verified Customer
Chamroeun
They worked hard to solve my debt problem. Dislike about my credit still poor, after all the debts being paid.
Reply from Freedom Debt Relief
Oct 13, 2020
Thank you for sharing your honest feedback with us, Chamroeun. Although our program could impact your credit rating, the good news is rebuilding credit is far easier to do than get out of a sizable debt problem. Trust that once you are debt-free, rebuilding your credit will come easier than you think. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Verified Customer
Mary
Freedom dad has helped me tremendously they have answered all my questions and work with my creditors and I feel really good about the decision that I made
Reply from Freedom Debt Relief
Oct 13, 2020
Thank you for leaving us a review, Mary! We couldn't be more thrilled than to hear we have been able to assist you with all your questions during this time. It's our goal to ensure you feel comfortable throughout this entire process. Please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for being a valued client of Freedom Debt Relief!
Patrick Patterson
I was kind of skeptical when I first started program. And I'm blown away with the results and progress.
Reply from Freedom Debt Relief
Oct 13, 2020
Hi Patrick! Thank you for trusting us to help you through this process. We couldn't be happier than to hear you are satisfied with the results provided to you. If you have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for allowing Freedom Debt Relief to be an affordable solution when resolving your debt!
Kelly Clark
So far - the process has been incredibly easy and smooth. It's not a good feeling to be an adult and need financial help but FDR has made it as painless as it could possibly be. And every time I call, I am greeted with friendly voices and care for my questions and concerns.
Reply from Freedom Debt Relief
Oct 08, 2020
Thank you, Kelly, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Carmela Mchugh
Best, easy They make it understandable they make you feel human and not like a looser!!
Reply from Freedom Debt Relief
Oct 08, 2020
Carmela, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Meiiyumii Pibble
So helpful throughout the entire process. I very much reccomend freedom for debt relief
Reply from Freedom Debt Relief
Oct 08, 2020
Thank you, Meiiyumii, for taking the time to leave us a review! Our team works hard to meet your goal of becoming debt-free and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
DAVID NUNN
they seem genuinely concerned to help that really is uplifting
Reply from Freedom Debt Relief
Oct 08, 2020
David, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!
John White
It's working the debt is falling away. Your customer service. Needs a little work most times they are very helpful but a few times very disturbing how a very easy thing like changing bank info can be so butchered which only hurts me and what I'm trying to accomplish for me and my family. Then there's tax time finding out in paying more.
Reply from Freedom Debt Relief
Oct 08, 2020
Thank you, John, for your honest feedback. Our team takes pride in providing world-class customer service and we will continue to work towards your goal of becoming debt-free. If you have any questions regarding your account, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Joan Vann
Like the personal that I’ve worked with. Everyone is working with me well.
Reply from Freedom Debt Relief
Oct 08, 2020
Thank you, Joan, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you need assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Curtis Green
Very helpful giving you a family feel .I'm going to keep passing out the good news.Thank You Freedom I'm starting to feel free.
Reply from Freedom Debt Relief
Oct 08, 2020
Thank you, Carson, for your amazing feedback regarding your experience! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Marcus Ransom
Great experience so far! I do wish one time payments were instant. But every other experience is great. Thanks for the help!!
Reply from Freedom Debt Relief
Oct 08, 2020
Thank you, Marcus, for your amazing feedback! Our team will continue to work hard to meeting your goal of becoming debt-free and we look forward to your brighter financial future. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Verified Customer
Dennis Davenport
Helpful, knowledgeable & prompt. I've said all I want or need to.
Reply from Freedom Debt Relief
Oct 08, 2020
Thank you, Dennis, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to your brighter financial future. If you need assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Diane Solomon
I like the peace of mind that my debts are being taken care of in a way that I can afford.
Reply from Freedom Debt Relief
Oct 08, 2020
Diane, we appreciate you taking the time to leave us a review! Our team takes pride in working towards your goal of becoming debt-free and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Tracy Walker
I am in the beginning stages. However, everyone has been incredibly helpful and kind. I am truly thankful for my Consultant. She has simply been the best! I look forward to getting my debt paid off soon.
Reply from Freedom Debt Relief
Oct 08, 2020
Thank you, Tracy, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Elida Evans
They were easy to set up a plan. Discussed every thing in detail. The best part I liked was that they started working with creditors immediately after signing on. They also work within your budget. &
Reply from Freedom Debt Relief
Oct 08, 2020
Hello, Elida! Thank you for taking the time to leave us a review! Our team takes pride in working hard to meet our clients' goals of becoming debt-free and we look forward to your bright financial future. If you have any questions, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Carlos Cuevas
They have pretty much halved all my debt, I’ve been with them two years and will be doing paying off in another year. Without them it would have taken another 4/5 years. I love that any new collections calls or later I may have gotten I just send them the letter and they handle it quickly and stress free.
Reply from Freedom Debt Relief
Oct 08, 2020
Carlos, we appreciate you taking the time to leave us a review! We're elated to hear about your success within the program and we're always here for you! If you need assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Rodney Smith
FDR is doing a debt consolidation for me, FDR does all the haggling with your debtors leave you stress free. I'm really glad I chosen FDR!
Reply from Freedom Debt Relief
Oct 08, 2020
Thank you, Rodney, for taking the time to leave us a review! Our team works hard towards your goal of becoming debt-free and we're always here for you. If you need assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Zamfam
Easy to use and friendly. They always have an answer online or on The phone. Online tools are user friendly
Reply from Freedom Debt Relief
Oct 05, 2020
Hi Zamfam! Thank you for sharing your experience in the program with us. It's our pleasure to provide you with excellent service. The Client Dashboard is an excellent way to keep track of the progress of your negotiations and receive updates, so we are glad you have been using it. Thank you for choosing Freedom Debt Relief!
_88blazer_ Hughes
The best thing about Freedom Debt Relief was the quick action taken from the beginning to the first settlement offer. 3 weeks maybe. I wasn't expecting to have one of the loans I had out already in an enrollment payment period. The price settled on was better than expected and CAN'T WAIT for the next one to be offered.
Reply from Freedom Debt Relief
Oct 05, 2020
Congratulations! We are thrilled to hear your accounts are being reduced at a fast pace but also with great savings. Our negotiators work to get you the best deals possible! Please reach out to our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for letting us be your partner on your journey to a debt-free future.
kevin wooden
So far it has been great. Alittle frustrating because of how long it takes but I understand and freedom debt has been awesome and helped me understand the process
Reply from Freedom Debt Relief
Sep 29, 2020
Thank you for leaving us a review, Kevin! We understand the urge to want to settle your accounts as quickly as possible. Rest assured, as long as you continue staying committed, we'll be able to get you to a debt-free future in no time! For updates concerning your graduation path, please reach out to Client Services at 1(800)655-6303 or [email protected] Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Charlie F Wilcox
Since the beginning this program I have always been kept on top of everything going on with my account. I just had one of my accounts get paid off!! It really works and pays off. I will highly recommend this program.
Reply from Freedom Debt Relief
Oct 05, 2020
Thank you, Charlie! We are so happy everything is going according to plan! We can't wait to see you reach your goals of becoming debt-free. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard. Thank you for being apart of the Freedom Family!
Patrick Dorey
Easy process, and they are willing to help as needed. Understanding and empathetic employees, with a bulletproof process.
Reply from Freedom Debt Relief
Oct 05, 2020
We appreciate your thoughts concerning the program, Patrick! We take pride in understanding and being able to relate to our clients since we know hardships come, and sometimes a helping hand can do wonders. Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at [email protected] Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs!
Stephannie Head
The staff has been very helpful and kind. I believe that my credit Counslor was honest about the process letting me know that I would have to wait until they could get a reduction and how to deal with creditors until then . That is how the company makes a profit and that usually they are not going to a creditors with just my debt but with many people and making a deal. Sometimes in a stressful situation like I happen to be in, you need someone to do what you cannot do. I appreciate how responsive and helpful the team has been. I was going under in debt and had been out of work for 5 months and in desperation taken some bad loans, one of my loans had an 85% APR. I do wish that the loans could have been paid immediately as I still have to deal with the stress of creditors calling Ect.. but I appreciate the honesty of my Representive and the great service I have received so far. One loan has settled and I have faith that eventually I will be able to recover financially. This has given me hope when things were looking pretty bleak.
Reply from Freedom Debt Relief
Sep 25, 2020
Thank you for your thoughtful review, Stephannie. We strive to make each interaction easy and understandable. We want our clients to weigh the pros and cons of their decision. Our service is successful but may not be a good fit for everyone. We are thrilled to hear the relief and the begging of becoming sustainable with your finances. We are happy to provide quality customer care and share your experiences every step of the way. We look forward to your coming success if you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting me Freedom Debt Relief be your partner on your journey to a debt-free future.
Patricia Loggins
I started with FDR in Aug. 2020, so my experience has been limited, however, based on that short interaction I can say the experience has been nothing but positive. The dashboard is easy to use, FDR keeps in touch frequently with updates and their customer service staff is responsive to any questions or concerns. So far so good!
Reply from Freedom Debt Relief
Sep 25, 2020
We really appreciate your comments in regards to your debt relief program, Patricia. We are thrilled you have found the Dashboard to be useful when monitoring your program progress. We suspect that the tool will come in handy throughout the program. From information, FAQ, and ledger facts. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Verified Customer
Marcia Stiefel
Great, they are very helpful and it was a very easy process
Reply from Freedom Debt Relief
Oct 05, 2020
Marcia, thank you for the feedback! We pride ourselves in being helpful to our clients during their time in the program! If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Verified Customer
Michele Sokolski
Freedom Debt Relief has been a Godsend to me. They made everything so simple and easy. Very patient with me explaining the process and how things work. Definitely would recommend to anyone needing to improve their debt situation.
Reply from Freedom Debt Relief
Oct 05, 2020
Thank you for taking the time to leave us a review, Michele! Our clients are our top priority, so we like to ensure that you understand the program and feel comfortable with everything is one of our main goals. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for trusting us and allowing us to help you on your path to financial freedom!
Verified Customer
Melanie Zuckerman
They are a great company, I’m paying off all of my credit cards.
Reply from Freedom Debt Relief
Oct 05, 2020
Thank you, Melanie! We are so glad we could help you pay off your accounts at an affordable rate. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Verified Customer
Mark B.
The best. They were able to reduce our debt almost in half. Every time I had a question or problem they were just a phone call away with straight forward answers and support.
Reply from Freedom Debt Relief
Oct 05, 2020
Mark, thank you! It's our pleasure to be there for you anytime you need us or if you have any questions or concerns. Our team of agents enjoys supporting you through this journey of becoming debt-free! If you have any questions or concerns, please reach out to us at 1-800-655-6303 or via email at [email protected] Thank you for being a valued client of Freedom Debt Relief!
Verified Customer
Akbar Pasha
It was great journey. Really thankful for the help to get rid of my debt. Just one thing FDR should clearly define what are their service charges at the time of settlement. And also NLLG law firm should be helpful instead of rushing to close the settlement. I did not got proper help from NLLG law firm they did not helped me while settlling my BOA account. They did not fight for rescuing principal amount they only reduced intrest amount of my credit and I end up paying whole amount which I actually owe to BOA. I was not expecting from NLLG law firm. But still I am very happy with FDR program.
Reply from Freedom Debt Relief
Sep 25, 2020
We really appreciate your comments in regards to your Akbar. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.
Verified Customer
Matt
Whatever your debt amount is now , will be what you end up paying. They will make a deal to pay half to the creditors and then the other half will be fees for them. You can negotiate with the companies yourself and threaten that your going to freedom debt relief etc. and you will end up paying about 70% of what you owe knocking off interest that built during your credit, loan, etc.
Reply from Freedom Debt Relief
Sep 25, 2020
Matt, thank you for taking the time to leave us a review. We're sorry to hear your experience and would like to speak with you regarding your concerns. Please provide us with your phone number or email address and a member of our team will reach out to you. Thank you for choosing Freedom Debt Relief!
Verified Customer
Moe Hakim
Amazing experience and pleasant people 💯
Reply from Freedom Debt Relief
Oct 05, 2020
Thank you so much for sharing your experience with us, Moe! We are so glad you found our team of professionals to be pleasant during this process. It's our goal to ensure our clients be comfortable and feel supported as we help them along their graduation path. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Verified Customer
Lynette Higley
We have had success every step of the way. Just keep your monthly payments up & it go so smoothly from there.
Reply from Freedom Debt Relief
Oct 05, 2020
Greetings Lynette! We cannot thank you enough for sharing how greatly our program has positively impacted your financial situation. In the future, if you have any questions or concerns, reach out to Client Services at (800) 655-6303 or at [email protected] Thank you for choosing Freedom Debt Relief!
Verified Customer
Marge jaros
Excellent company to work with. Been working with them since 2018 and my debt is almost gone. I have already been referring freedom debt relief to sooo many people. I am very thankful to everyone who have been helping my get to my goal. I have just a few more months and i am debt free. Everyone should use freedom debt relief for their debt problems.
Reply from Freedom Debt Relief
Oct 05, 2020
Thank you so much, Marge! We are so glad you are pleased with the results provided by the program thus far. We are thankful you have been hard at work with staying committed each month, which has been making our job a lot easier when assisting you. Did you know we offer incentives for client referrals? For more information, please contact Client Services at (800) 655-6303 or at [email protected] Thank you for being a valued client of Freedom Debt Relief!
Verified Customer
Bella
People are very helpful and understanding. Explain things to me so I could understand what I need to do
Reply from Freedom Debt Relief
Oct 05, 2020
Greetings Bella! It's our pleasure to be able to help you understand the process we have set in place to help you reach financial freedom! We take pride in what we do, and we love being able to show our clients there is another way. If you have any questions in the future, just give us a call at 800-655-6303. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Verified Customer
CYNTHIA HARMS
Very easy they are very compassionate and easy to talk to.
Reply from Freedom Debt Relief
Sep 25, 2020
Cynthia, thank you for the review today. We strive to bring quality service through your entire experience with us. We enjoy our collaborations with our clients and seek to find solutions when needed. Thank you for choosing Freedom Debt Relief on your financial journey. If you have any questions please call 800-655-6303.
Verified Customer
Brenda Dalton
They are very professional and very helpful in getting my credit cards paid off!
Reply from Freedom Debt Relief
Oct 05, 2020
Brenda, thank you for providing us with your honest feedback! We are glad our team could provide you with helpful and professional service throughout your time with us. Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at [email protected] Thank you for choosing Freedom Debt Relief to meet your financial needs!
Verified Customer
Maureen Tully
Fast and friendly service. Constant updates throughout program.
Reply from Freedom Debt Relief
Oct 05, 2020
Thank you, Maureen! We are so glad we could give you constant support as we work with you to obtain the financial future you deserve and desire! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions at 1-800-655-6303 or reach them by email at [email protected] Thank you for choosing Freedom Debt Relief!