Freedom Debt Relief
check_circle VerifiedFreedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.
The company has considerable industry experience and high client satisfaction ratings.
With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.
The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 40 states.
On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.
View Freedom Debt Relief reviews below.
The Good
- Excellent Settlement Program and Debt Relief Services
- Experience and Accreditations
- Great Freedom Debt Relief Reviews
- Online Dashboard
- No Fees Charged Until After Debt is Settled
Excellent Settlement Program and Debt Relief Services
Freedom Debt Relief has several great advantages to its debt settlement services including:
- Low minimum of $7,500 in debt to begin debt settlement
- Costs between 15 and 25 percent of the total unsecured debt
- Free consultation with a Certified Debt Consultant
Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.
Experience and Accreditations
As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.
Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).
FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.
Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit score before you start the debt settlement process.
If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report.
While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.
Great Freedom Debt Relief Reviews
Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.
Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.
Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.
Online Dashboard
One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.
Not many debt settlement companies in the industry offer such helpful tools.
No Fees Charged Until After Debt is Settled
As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.
Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.
Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.
Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.
Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.
The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.
The Bad
- Freedom Debt Relief Cost
- Limited Availability
- Complaints
- Consumer Financial Protection Bureau Lawsuit
Freedom Debt Relief Cost
One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.
Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.
Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.
Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.
So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.
However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.
Limited Availability
Freedom Debt Relief offers debt settlement programs in only 40 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.
Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.
Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.
An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.
Complaints
While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:
- Debt settlement takes too long or isn't as effective as people hoped
- FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt
These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.
Consumer Financial Protection Bureau Lawsuit
In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:
- Make it clear that in some cases FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
- Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
- Make it clearer to consumers under what circumstances they will be charged a fee
- Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
- Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statues
- Pay restitution money to injured consumers
- Pay a civil penalty
It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.
The Bottom Line
Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief).
While people interested in other debt resolution methods, like credit counseling, a debt management plan or debt consolidation loan, will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.
FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation.
Call our recommended rep over at Freedom Debt Relief below.
1-(855) 491-1073
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Freedom Debt Relief Frequently Asked Questions
What is Freedom Debt Relief?
Freedom Debt Relief is a debt settlement company. We offer a debt settlement program that helps you get out of debt faster and for less. With over 15 years of experience working to reduce our clients’ debt, we have resolved over $10 billion in debt since 2002.
How does the Freedom Debt Relief program work?
After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, we present the offer for you to sign off on. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when we collect our fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. We repeat this process with all of your debts until you no longer owe anything on your enrolled debts.
How does Freedom Debt Relief affect your credit?
Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, they will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.
How much does Freedom Debt Relief cost?
Our fee ranges from 15%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay us our fee in advance of a settlement on a debt.
What kind of debt does Freedom Debt Relief work with?
Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could qualify for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, do not qualify.
What happens if a creditor tries to sue me during settlement?
Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief makes available to its clients an optional subscription to a legal network of lawyers, which could help in these instances where you get sued.
Is forgiven debt taxable?
According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.
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Freedom Debt Relief
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Learn MoreUser Reviews
Star Rating
12,944 Reviews
Review Breakdown
Sentiment Criteria
Verified Customer
Anonymous
They are very kind, helpful, and getting started in the program is not complicated. I like being able to track my progress and I look forward to being out of debt.
Reply from Freedom Debt Relief
Jun 27, 2020
Thank you for your kind review. We are so excited for you, and we know that you will do great in our program. If you ever need our assistance please call Client Services at (800) 655-6303. Thank you for being apart of the Freedom family.
Verified Customer
Denise Franke
They are understanding ..fair and quick to help you
Reply from Freedom Debt Relief
Jun 26, 2020
Terrific feedback, Ms. Franke. Making sure we support our clients any way we can is a top priority for our advocates in Client Services. We appreciate you taking the time to reach out when assistance is needed. Please let us know how else we can support your financial journey. Thank you for choosing Freedom Debt Relief!
Verified Customer
Charles
Great experience! Everything was easy to do and payments were not bad.
Reply from Freedom Debt Relief
Jun 26, 2020
Thank you for the excellent feedback, Charles! One of our goals is to calculate an affordable deposit amount that allows clients some immediate cash-flow. We appreciate you sharing our success in doing this for you as well. Let us know if any questions come up for you and thank you for choosing Freedom Debt Relief.
Verified Customer
Julia Baffi
So far so good. No issues so far. I am always kept up to date with the progress.
Reply from Freedom Debt Relief
Jun 26, 2020
We're happy to help, Kelly, and appreciate you for expressing how pleased you are with our service. We welcome any other questions that may come up concerning your account. Thank you for choosing Freedom Debt Relief!
Verified Customer
Eugene Gatty
Have had a great experience from the very beginning. They have been very responsive
Reply from Freedom Debt Relief
Jun 26, 2020
We hope to keep the momentum going, Eugene. Thank you for sharing how pleased you've been with our efforts. Be sure to contact our Client Services team if any questions come up for you. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs. Here's to your debt-free future!
Verified Customer
Tara
good explanation really understand terms, simple process
Reply from Freedom Debt Relief
Jun 26, 2020
Welcome to Freedom Debt Relief, Tara! Thank you for the opportunity to serve your financial needs. We're glad to hear you have a clear understanding on how our process works. However, Client Services is available 7 days a week to address any concerns that come up. Thank you for choosing Freedom Debt Relief. Here's to financial freedom!
Verified Customer
Elizabeth Jackson
Customer Service is wonderful & getting me all the information I need to get back to you. You have explained everything to me so that I understand it all.
Reply from Freedom Debt Relief
Jun 16, 2020
One of our top priorities is to make sure we take the time to educate our clients about their account details. We are thrilled to hear all of your questions and concerns have been addressed properly. We also appreciate you speaking so highly about the service you've received. Please continue to contact our Client Services team anytime assistance is needed. Thank you for choosing Freedom Debt Relief. Here's to reaching your financial goals!
Verified Customer
Jamie
Everything is very simplified. Once I signed up, I never had to speak to anyone again, they take care of everything on their end. If I was sent invoices that went to collections, I just forwarded them to them and they would confirm receipt. It's very useful.
Reply from Freedom Debt Relief
Jun 27, 2020
Jamie, we are so glad to hear that we have been able to assist you in resolving your debt. We work hard to ensue that you not only have debt relief, but stress relief as well. If you ever need our assistance please call Client Services at (800) 655-6303.
Verified Customer
Dan Herro
Freedom Debt Relief staff walk the customer through the debt settlement process and are available to answer questions along the way.
Reply from Freedom Debt Relief
Jun 26, 2020
Thank you for sharing your positive experiences, Dan. Our Client Services team strives to provide world-class experiences when speaking with our clients. We appreciate you for complimenting our efforts. Please continue to reach out when assistance is needed. Thank you for choosing Freedom Debt Relief to reach your goals.
Verified Customer
Carol Dodson
They have helped us eliminate thousands of dollars in debt!
Reply from Freedom Debt Relief
Jun 18, 2020
Carol, thank you for sharing your feedback with us! We love what we do, and we enjoy assisting you in reducing your debt. Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Verified Customer
Julie Nett
Judgement free. Explanations. Patience. Encouraging.
Reply from Freedom Debt Relief
Jun 26, 2020
All the things we strive to be for our clients, Ms. Nett. Thank you for sharing with us just how supported you feel. Always feel free to reach out to us when assistance is. Our Client Services team is available 7 days a week to support your financial journey. Thank you for being the best part of Freedom Debt Relief!
Verified Customer
Janice Scharf
fabulous,easy, reliable and so efficient
Reply from Freedom Debt Relief
Jun 18, 2020
Thank you so much, Janice! We are so glad we could provide you such amazing service while guiding you through this journey. As you continue, utilize your Client Dashboard to check for updates and alerts concerning your program. Thank you for being apart of the Freedom Family!
Verified Customer
Renatta Barton
Excellent service and information. Thank you for all of your help.
Reply from Freedom Debt Relief
Jun 26, 2020
It is our absolute pleasure to assist you, Renatta. We appreciate you speaking so highly about our level of customer service. Please continue to reach out to us anytime assistance is needed. We are available 7 days a week to support your journey. Thank you for choosing Freedom Debt Relief.
Verified Customer
Laura
They have wonderful customer service and a wonderful company
Reply from Freedom Debt Relief
Jun 27, 2020
Laura, thank you for your feedback. We are so thrilled to have yet another satisfied client. If you ever need our assistance please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom!
Verified Customer
SHAWAN C ROBERSON
Always available to answer questions anytime of the day.
Reply from Freedom Debt Relief
Jun 27, 2020
Laura, thank you for your feedback. We are so thrilled to have yet another satisfied client. If you ever need our assistance please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom!
Verified Customer
F.E
They helps me without stress from credit card collections
Reply from Freedom Debt Relief
Jun 27, 2020
Thank you for your review! We definitely share in your excitement as you become debt free!If you ever need our assistance please call Client Services at (800) 655-6303.
Verified Customer
Thomas Cafaro
The process has been very low maintenance and basically runs on autopilot as long as you make your scheduled deposits. The staff at Freedom Debt Relief are always available and very helpful and friendly. The website is great at giving a snapshot of your current status and how much farther you need to go to graduate. Definitely worth it and was a life saver.
Reply from Freedom Debt Relief
Jun 26, 2020
We appreciate your trusting feedback, Thomas. You are correct when saying sticking to our process leads to terrific results. Thank you for sharing the benefits you've gained from using our services. Also, excellent job using your Client Dashboard to stay informed about your account. Please let us know how we can continue supporting your debt-free journey. Thank you for choosing Freedom Debt Relief.
Verified Customer
Anonymous
I am satisfied with the service FDR has provided. They are professional and kind.
Reply from Freedom Debt Relief
Jun 26, 2020
We appreciate your kind feedback. Making sure we provide a pleasant atmosphere for our clients is a top priority. We encourage you to connect with us anytime you need assistance with your account. Client Services is available 7 days a week to support your debt-free journey. Thank you for choosing Freedom Debt Relief to be your guide.
Verified Customer
Deborah Kindred
Excellent customer service, always helpful
Reply from Freedom Debt Relief
Jun 26, 2020
Excellent feedback! Thank you, Ms. Kindred, for complimenting our level of customer service. Making sure we provide the best solutions possible is a top priority. Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs.
Verified Customer
Florence Stephens
My experience with Freedom Debt Relief has been excellent so far. They keep me up to date on information about my accounts.
Reply from Freedom Debt Relief
Jun 26, 2020
We hope to keep that momentum going, Ms. Stephens. Making sure we provide top-notch service to our clients is a top priority. Thank you for expressing how pleased you are with our efforts. Please let Client Services know if you ever have questions regarding your account. Best of luck to you and thank you for choosing Freedom Debt Relief!
Verified Customer
Paul
Superior every facet of my financial condition well maintained.
Reply from Freedom Debt Relief
Jun 26, 2020
Thank you for the feedback, Paul! We try our best to meet every financial need of our clients. Please let us know how we can continue supporting your debt-free journey. Thank you for choosing Freedom Debt Relief to reach your goals!
Verified Customer
George Hoffman
They were very helpful an did a good job at reducing our debit.
Reply from Freedom Debt Relief
Jun 26, 2020
We're elated, Mr. Hoffman, to hear how pleased you are with our efforts. Our negotiators use the relationships we've developed over time with creditors to obtain the best settlements possible for our clients. Please let us know how we can continue supporting your debt-free journey. Thank you for choosing Freedom Debt Relief.
Verified Customer
Carmen A Rodriguez
Freedom Debt has helped me in solving my financial issues. As they informed me of what will happen with my issues everything is going well.
Reply from Freedom Debt Relief
Jun 26, 2020
We are more than happy to assist, Ms. Carmen, and appreciate you sharing your experiences with us. Please continue to connect with Client Services anytime you have concerns regarding your account. Keep up the excellent work and thank you for choosing Freedom Debt Relief.
Verified Customer
HODA elsayed
Good customer services always make sure that all your questions is answered
Reply from Freedom Debt Relief
Jun 26, 2020
We believe educating our clients contributes greatly to their success in our program. It is rewarding to know your questions have all been answered to your satisfaction. We encourage you to contact our Client Services team anytime assistance is needed. Thank you for being the best part of Freedom Debt Relief!
Verified Customer
Vickie
Awesome and you work with people. Very understanding and work with you to get back on track. Help you to improve your credit.
Reply from Freedom Debt Relief
Jun 26, 2020
We appreciate your positive feedback, Vickie, and are more than happy to assist. Our advocates in Client Services strive to provide a supportive atmosphere for our clients. We encourage you to reach out to us anytime you have any questions or concerns. Thank you for being the best part of Freedom Debt Relief!
Verified Customer
Lemar A Perez
Very good, and extremely helpful. All my requests had been fulfill in a professional matter. Communication has been clear and numbers has been accurate
Reply from Freedom Debt Relief
Jun 16, 2020
Terrific feedback, Lemar! We strive to provide our clients with excellent experiences while in our program. Hearing that all of your questions and concerns have been properly addressed is amazing. Our goal is to support your financial journey to the very end. Keep up the terrific efforts and thank you for choosing Freedom Debt Relief.
Verified Customer
Good Citizen
Unhappy that they charge outrageous "Fee's" to settle each loan. The fee's alone, I could've paid off 2 or more of my 6 loans.
Reply from Freedom Debt Relief
Jun 17, 2020
We're sorry to hear about your displeasure in the settlement fees collected when reducing enrolled balances. Freedom Debt Relief does not charge nor collect our fees until the balance is resolved. With that, we ask that you please consider the following. Compare our fees to 100% of the balance plus any interest and additional late/penalty fees if you can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps you pay down your entire debt. If you have any questions or concerns regarding your account, always feel free to contact our Client Services team at (800) 655-6303. We are available 7 days a week to support your journey. Thank you for allowing Freedom Debt Relief to be your guide.
Verified Customer
Rosemarie
Very professional and helpful. Very informative with any questions.
Reply from Freedom Debt Relief
Jun 18, 2020
We value your feedback, Rosemarie, and would like to thank you! We are glad to hear that our client services team has been able to answer your questions and assist in providing you with updates. Remember, you can track your progress, go to the Client Dashboard, or reach out to Client Services for an update at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
Verified Customer
Teresa Duran
I feel so relaxed now. My debit is almost gone, thanks to FDR. I'm happy I signed up with them.
Reply from Freedom Debt Relief
Jun 16, 2020
Congratulations, Teresa, on the progress you've made in our program! We're excited to see you're so close to achieving your financial goals. Thank you for allowing Freedom Debt Relief to be a part of the journey.
Verified Customer
Luis Nieves
They are incredibly flexible and willing to assist the customer. I did not have any bad experience with them every time I contacted them. They are also improving transparency with their dashboard.
Reply from Freedom Debt Relief
Jun 26, 2020
Thank you for sharing your incredible feedback, Luis! We are thrilled knowing all of your questions have been addressed to your satisfaction and you are comfortable navigating your Client Dashboard. This is a resourceful tool to use when reviewing the details of your account. Please let us know how we can continue supporting your journey. Thank you for choosing Freedom Debt Relief!
Verified Customer
Daniel
Smooth. Informative. Great customer service. Clear road to getting out of debt
Reply from Freedom Debt Relief
Jun 26, 2020
We're happy to provide a plan, Daniel, that benefits your financial needs. Thank you for complimenting the level of service we've provided. If any roadblocks do pop up, Client Services is available 7 days a week to assist. We appreciate the opportunity and thank you for choosing Freedom Debt Relief.
Verified Customer
Elizabeth Coiman-Lopez
It is a wonderful program that helps to pay off account we have accumulated. They are truly professional and they really help.
Reply from Freedom Debt Relief
Jun 18, 2020
Hi Elizabeth! We are thrilled to see we have been able to alter your debt and help you through this journey. Please continue to lean on us if you need anything, our team of professionals can be reached at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Verified Customer
terry judd
scary at first but fdr walked me thru it and to date im very happy
Reply from Freedom Debt Relief
Jun 18, 2020
It's our pleasure, Terry! Our team of professionals looks forward to assisting you with all of your needs. Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303. Thank you for being a valued client of Freedom Debt Relief!
Verified Customer
adolfo cordeiro jr
They did what they said were going to do, both creditors were taking care off and paid off.
Reply from Freedom Debt Relief
Jun 26, 2020
Excellent work, Adolfo! It sounds like the hard work and dedication you put toward the process paid off in the end. Enjoy your financial freedom and thank you for choosing Freedom Debt Relief.
Verified Customer
Jeffrey Sprouse
Always great news don't haft to worry about a thing
Reply from Freedom Debt Relief
Jun 26, 2020
Thank you, Jeffrey, for sharing your confident feedback! Making sure our clients stay well informed and up to date regarding the details of their account is a top priority. Thank you for allowing Freedom Debt Relief to reach your financial goals.
Verified Customer
Kelly Fonseca
Excellent service and always on track with my credit cards.
Reply from Freedom Debt Relief
Jun 26, 2020
We're happy to help, Kelly, and appreciate you for expressing how pleased you are with our service. We welcome any other questions that may come up concerning your account. Thank you for choosing Freedom Debt Relief!
Verified Customer
Colette Durante
Informative and professional. They keep me updated on all negotiations.
Reply from Freedom Debt Relief
Jun 19, 2020
Thank you, Colette! We're so glad to hear you are well-informed about our program. Please continue to contact Client Services to stay up to date about any important communications. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
Verified Customer
Cathy Smiley
Very happy with the program. Easy to start and representative helpful in explaining how the program works.
Reply from Freedom Debt Relief
Jun 19, 2020
Terrific feedback, Ms. Smiley. We strive to be as transparent as possible when explaining our service. We also try our best to support every step our clients make toward financial freedom. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Verified Customer
Aaron Hackman
My experience with Freedom Debt Relief has been nothing short of amazing. They take the time to answer all of my questions, give me answers in a way that I can understand and help me make the most informed decision possible.
Reply from Freedom Debt Relief
Jun 19, 2020
Terrific feedback, Aaron. One of our top goals is to support our clients at every stage of their program. We are elated to hear how well-supported you feel with us. Thank you for the opportunity to serve your financial needs and for being the best part of Freedom Debt Relief!
Verified Customer
Judy E. Bramlett
FDR has been wonderful in keeping debt payment to my creditors. I am extremely confident in them as to how they are negotiating my payments and payoff amounts to my creditors. This far they have saved me quite a bit of money in debt settlements. I highly recommend them to anyone who would need debt settlement help. Extremely pleased!!__
Reply from Freedom Debt Relief
Jun 19, 2020
Congratulations on the progress you've made, Ms. Judy! We are thrilled to be a part of your financial journey. Thank you for trusting in our negotiation skills and relationships with creditors to obtain the best settlements possible. Let us know how we can be of service! Thank you for choosing Freedom Debt Relief.
Verified Customer
ANGEL M. GUERRERO
Everything going very good. Hope can finish debt free pretty soon
Reply from Freedom Debt Relief
Jun 19, 2020
Thank you for sharing with us, Angel. We're glad to hear things are going well thus far. Client Services is available 7 days a week to support your every step. Thank you for choosing Freedom Debt Relief. Here's to financial freedom!
Verified Customer
Karen May
They have been very open with me , explaining every step and what is happening.
Reply from Freedom Debt Relief
Jun 19, 2020
Communication is key, Karen! Thank you for sharing your feedback with us. It's always great to hear clients share they have a great understanding about our process and their accounts with us. Let us know how we can be of service! Thank you for choosing Freedom Debt Relief.
Verified Customer
John Pereda
Very good everyone is very knowledge in everything they do
Reply from Freedom Debt Relief
Jun 19, 2020
We appreciate your feedback, John. Thank you for complimenting the service we've provided. We're available 7 days a week to address any other concerns that come up. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Verified Customer
Anonymous
Great experience and they are very responsive to my questions.
Reply from Freedom Debt Relief
Jun 19, 2020
We're simply happy to help. Thank you for taking the time to reach out to us when you have questions regarding your account. It is our goal to fully educate our clients about the various details of their accounts. We encourage you to continue reaching out to us as other questions come up. Thank you for being the best part of Freedom Debt Relief!
Brenda
Very knowledgeable people, they explained the program and were able to answer all of my questions. The customer service is fast and resolved my issues.
Reply from Freedom Debt Relief
Jun 16, 2020
Welcome to Freedom Debt Relief, Brenda! We take great pleasure in accompanying your debt-free journey. Your kind feedback about our Client Services team is appreciated. Our advocates strive to provide superb experiences for our clients. Thank you for choosing Freedom Debt Relief. Here's to financial success!
David Tyrell
When FDR does a settlement, sometimes they don’t think about how much you have accumulated in your account and put you dangerously low. If the customer (me) have a bit of a financial crisis, FDR doesn’t really care and can be insensitive to your situation. That’s my only complaint. Otherwise, it is an effective way to pay off your debts.
Reply from Freedom Debt Relief
Jun 19, 2020
Thank you for your feedback, David. We appreciate you taking the time to share some of your concerns. Our negotiators consider all probable outcomes before deciding on the settlement plan that works best for you. We would never intentionally contribute to the financial hardships of our clients. Please contact Client Services any time you have questions or concerns regarding your account. We're here to support your debt-free journey! Thank you for choosing Freedom Debt Relief.
Julie Todaro
ar I have absolutely been very satisfied and comfortable making my decision to sign on with FDR and allow them to take control of an out of control situation. Their legal department is incredibly supportive and professional. Thank you FDR all you’re doing for me and others.
Reply from Freedom Debt Relief
Jun 19, 2020
Thank you, Julie, for your positive feedback. We're relieved to hear you are pleased with your decision to move forward in our program. Making sure our clients' concerns are addressed every step of the way is a top priority. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Diane Serviss
I’m very happy with Tony he is very helpful when I need to talk
Reply from Freedom Debt Relief
Jun 14, 2020
Diane, thank you for leaving us such a great review. We are so happy our agents could be of assistance to you during these hard times. If you need anything, please don't hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at [email protected] Thank you for choosing Freedom Debt Relief!
Lori Thurman
I have trouble finding out information about my graduation, or why some of the settlements are not being paid anymore. I have a lean from an account that has been paid for over a year and it’s still not released. Freedom should have taken care of that months ago. It’s killing my credit.
Reply from Freedom Debt Relief
Jun 14, 2020
Lori, we are sorry to hear about your program with us. We would love the opportunity to get to the bottom of this, which is why one of our professionals will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief.
MICHELLE PLAYER
I like that I’ve only been in the program 4months and they’ve already settled 2 of my accounts, I love how I am kept up date.
Reply from Freedom Debt Relief
Jun 14, 2020
Congratulations, Michelle! We are so happy we could help assist you in obtaining the financial future you so well deserve! Remember to check your progress on your Client Dashboard or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.