9.9
Overall Score19 hours ago
Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved over $10 billion in debt since its founding and has saved clients over $3 billion.
The company has considerable industry experience and high client satisfaction ratings.
With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.
The company offers multiple debt settlement (involves working with creditors to lower total debt owed) and debt consolidation (involves consolidating all customer debt into single monthly payments) services and is available in 34 states.
On average, Freedom Debt Relief charges 20 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.
View real Freedom Debt Relief reviews below.
The Good
- Excellent Settlement Program and Debt Relief Services
- Experience and Accreditations
- Great Freedom Debt Relief Reviews
- Online Dashboard
- No Fees Charged Until After Debt is Settled
Excellent Settlement Program and Debt Relief Services
Freedom Debt Relief has several great advantages to its debt settlement services including:
- Minimum of $7,500 in debt to begin debt settlement
- Costs between 15 and 25 percent of the total unsecured debt
- One representative to work with
Freedom Debt Relief offers a free consultation with a highly trained debt consultant when a consumer decides to enlist the company's debt settlement services. The same debt settlement consultant will remain with the client throughout the entire debt settlement program while Freedom Debt Relief helps you resolve your debt. If consumers are not satisfied with FDR, the company offers a money-back guarantee.
Experience and Accreditations
As an accredited debt relief company, Freedom Debt Relief (FDR) has over 15 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.
Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to negotiate with every creditor the customer has, in order to secure lower credit card debt (or any type of unsecured debt).
FDR will walk clients through the debt settlement process: first, customers will stop making monthly payments to lenders. Instead, clients will make a monthly payment into a separate account, saving a lump sum for debt negotiation (the minimum payment into this account is different for each company). Freedom will then contact each creditor on the customer's behalf to negotiate a settlement.
Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score.
However, this process allows you to settle debts, avoid bankruptcy, and become debt-free.
Freedom Debt Relief also understands the importance of proving its ability to negotiate with creditors by maintaining accreditations.
According to multiple surveys we conducted, people value national accreditations, in their debt settlement company, above all other features. FDR is accredited with the AFCC and the IAPDA.
These accreditations show that Freedom Debt Relief is dedicated to offering high quality debt relief services to their clients.
Great Freedom Debt Relief Reviews
Most Freedom Debt reviews are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.
Clients with unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of money that would otherwise go to their creditors.
Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction.
Online Dashboard
One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. Such resources let customers make informed decisions that will affect their credit scores.
Not many debt settlement companies in the industry offer such helpful tools. These tools help customers keep informed about where they are in the debt resolution process and stay ahead of their lenders and tackle every type of debt (whether it's credit card debt, student loan debt, utility bills, etc.).
No Fees Charged Until After Debt is Settled
As opposed to a debt consolidation company which consolidates all of a customer's debt into one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt.
Because clients come to FDR in order to escape high payments, the company doesn't charge any fees until after debt is settled with creditors. However, most debt relief companies, like National Debt Relief and Pacific Debt, do not have upfront fees.
First, customers will open an account through Freedom Debt Relief into which they will put all of their money that would have gone toward paying their debt (this is the main reason why this program hurts your credit score more than debt consolidation).
Next, FDR will use that account to work with your creditors to find a lower total debt to pay (FDR can cut total debt down to 50 and even 30 percent in some cases).
Debt settlement companies make money by charging fees on either enrolled debt or saved debt (fees charged to saved debt are more beneficial for customers). Though its services are highly trusted and thorough, its average fees are a bit higher (around 20 percent fees on enrolled debt).
However, FDR’s ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.
The Bad
- Freedom Debt Relief Cost
- Limited Availability
- Complaints
Freedom Debt Relief Cost
One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (20 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.
Users are charged an average of 20 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.
Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.
Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.
So exactly how much will Freedom Debt Relief cost you? It will cost you around 20 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The price is competitive for the industry and is assessed when a successful settlement is reached.
However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.
Limited Availability
Freedom Debt Relief offers debt settlement programs in only 35 states. Additionally, the company requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). Most debt settlement companies will require a minimum amount of debt in order to ensure payout.
A debt settlement company that charges by saved debt will not run into this problem as much.
An additional limitation is that Freedom Debt Relief is that the company only works with debtors with unsecured debt. This limitation is understandable since no debt settlement company wants to risk losing its client's homes.
Complaints
While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The three main complaints clients seem to have are the following:
- Debt settlement takes too long
- FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt
- People have trouble navigating and logging into FDR's website
These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.
The Bottom Line
Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement and debt consolidation (consolidated monthly payments) experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief). However, it does have the potential for higher fees.
FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation.
Call our recommended rep over at Freedom Debt Relief below.
1-(855) 491-1073
Disclaimer
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User Reviews
Star Rating
8,355 Reviews
Review Breakdown
Sentiment Criteria
Verified Customer
I am very thankful. I was drowning. A widow and a person who has terrible financial problems. I felt true compassion from your team.
Reply from Freedom Debt Relief
Apr 17, 2019
Absolutely, Ms. Fallat. We are very sorry to hear of the circumstances that led you to our program. However, we could not be any prouder of your accomplishments with us! You are off to a very strong start as you head down your graduation path. Please continue to contact our client services team as questions come up about your account. Thank you for choosing Freedom Debt Relief to meet your financial goals.
Great customer service on phone with action.
Reply from Freedom Debt Relief
Apr 15, 2019
Thank you for complimenting our level of customer service. It is always rewarding to hear clients share their positive experiences with client services. We encourage you to continue to reach out to us anytime you have questions about your account. Thank you for being the best part of Freedom Debt Relief!
THANK YOU, THANK YOU, YOU SAVED ME UNDUE STRESS AND PEACE OF MIND. THANK YOU FREEDOM DEBT RELIEF.
Reply from Freedom Debt Relief
Apr 15, 2019
Our pleasure, Susie! We appreciate you sharing how you've benefited from our program. The greatest reward is knowing we've been able to provide you with peace of mind regarding your finances. Please continue to reach out to our client services team with any other questions or concerns that come up for you. Thank you for choosing Freedom Debt Relief!
I am most impressed with the way FDR is working in breaking down my debts with my various creditors. They seem to handle their efforts so expeditiously Even though I do not know how the various accounts are chosen, they know what they're doing and the creditors make contact with me to verify what they are doing for me. Thanks a million.
Reply from Freedom Debt Relief
Apr 15, 2019
Thank you for complimenting the service that's been provided, Glenroy. It's always rewarding to hear clients share the positive experiences they've had while enrolled with us. Please continue to contact our client services team as other questions come up about your account. Keep in mind you can view your account details at anytime by logging onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
They have streamed lined everything for me. Of course I had to do my part as well. So far I received my first settlement offer & was very pleased with the results. Thank you everyone!
Reply from Freedom Debt Relief
Apr 15, 2019
Congratulations, Julieann! Obtaining your first settlement is a huge milestone and you should be very proud. As we continue with your debt-free journey, always know you can see how great you're doing by logging onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial goals.
My experience with Freedom debt relief has been far most satisfying. The most helpful is when you call them and they break it down how everything is broken from debtors and fees. I like that when your dedicated account is high enough they can work with creditors to get you settled. I am very glad I only have 1 more to be settled and by 2021 I will be debt free. Thank you Freedom Debt for your prompt resolution with creditors. I am able to sleep and work with confidence.
Reply from Freedom Debt Relief
Mar 12, 2019
Thank you so much, Magali, for your inspiring feedback and thoughtful words you give to our company! We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Freedom is very of first with me and I like having not to worry about someone lying to me.
Reply from Freedom Debt Relief
Apr 15, 2019
We appreciate your feedback, Dwight. Welcome to Freedom Debt Relief! Always know that our client services team is available 7 days a week to address any concerns that come up along the way. Thank you for choosing Freedom Debt Relief to meet your financial goals.
We found ourselves in a whole lot of trouble with debt and with the the help from Freedom Debt Relief, we are heading in to a more comfortable life, with less stress, no phone calls from collection agencies, no more threatening letters. We are looking forward to getting our lives back on track.
Reply from Freedom Debt Relief
Apr 15, 2019
Congratulations on the tremendous amount of progress you've made with us! You are doing an excellent job making headway toward financial freedom. We appreciate you for sharing the many benefits you've gained since enrolling into our program. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
FDR...provides great customer service!! They are always there for me. If I have an issue, they help resolve it and give me reassurance that everything will be ok..
Reply from Freedom Debt Relief
Nov 01, 2018
Thank you, Gidget, for your kind review! We are always eager to assist you and we are pleased to hear that you have received the utmost customer service. Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
I'm very satisfied with the results I am receiving from Freedom.
Reply from Freedom Debt Relief
Apr 15, 2019
We appreciate you sharing how pleased you are with the results of our program. We, too, are very proud of the progress you've made. Keep in mind you can view your account details at anytime by logging onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
I seriously couldn’t have taken care of my debt without the help and guidance of Freedom. I enrolled with 9 debts. As of today I have settled 5 of those accounts. 4 more to go, and I am hoping to take care of those before my graduation date. Freedom gave me the peace of mind that I needed. They answered all my questions, and my monthly payment to them is much less that I was paying on just one of my Credit Cards a month.
Reply from Freedom Debt Relief
Nov 07, 2018
Wow, thank you so much for complimenting one of our skillful debt consultants! We applaud our advocates that go above and beyond for our clients. Great job, Lauraine! It's rewarding to know with Lauraine's guidance, our program was able to provide you with the financial solution you were looking for. Thank you for sharing how well you were taken care of when enrolling into our program and how you have benefited since enrolling with us. Congratulations on the amount of progress you've made! You are doing a great job progressing towards graduation and a debt-free future. Thank you for choosing Freedom Debt Relief as your guide, M Burns!
FDR has helped to relieve not only my debt, but also my stress. I appreciate all that they do. They are very diligent in their efforts to help and keep me informed.
Reply from Freedom Debt Relief
Apr 12, 2019
Thank you for your amazing feedback, Mike. We are honored to hear our service has provided you with peace of mind regarding your finances. We are also very proud of your accomplishments with us! Please let us know how we can continue to support your debt-free journey. Thank you for choosing Freedom Debt Relief. Here's to a brighter financial future!
Easy to set up. Timely information. Easy access to client dashboard. Also helped with a big problem I incurred
Reply from Freedom Debt Relief
Apr 12, 2019
Congratulations, Mary! We are extremely proud of the hard work and dedication you've displayed in our program. You are making tremendous strides toward a brighter financial future. Great job becoming familiar with your client dashboard! This is a great tool to stay well informed about the details of your account. You can also chat with a live advocate if you have any questions for us. Thank you for being the very best part of Freedom Debt Relief. Keep up the amazing work!
My credit score is getting better and I'm happy when I can get back to where I once was
Reply from Freedom Debt Relief
Apr 12, 2019
Welcome to Freedom Debt Relief. Thank you for sharing this wonderful news, Ken! We are also very excited to witness you take back control of your finances. As we continue the journey, keep in mind we are available 7 days a week to address any questions or concerns that come up along the way. Client services can be reached by calling (800)655-6303 or via email at [email protected] Thank you for choosing Freedom Debt Relief to meet your financial goals.
At first, I was reluctant to enter your system. Although I had no late payments on my credit report, I realized that by entering into this program would change all that. However, for reasons beyond my control, I could not pay off my consumer accounts for many years. Now I have a foreseeable date when all of my consumer debts would be paid off.
Reply from Freedom Debt Relief
Apr 12, 2019
We appreciate your feedback, Gary. Welcome to Freedom Debt Relief! We are very excited to have the opportunity to service your financial needs. You should be very proud of yourself for taking initiative to regain control of your finances. As you continue to work toward a brighter financial future, keep in mind you can monitor your progress by logging onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Freedom Debt Relief is a scam. Was lied to from the beginning. Was told my credit score would only be affected for few months. Has been well over a year and it has only went down. The lawyers they provide are not there to fight for you. They are only there to file paperwork. I would not recommend this program to anyone.
Reply from Freedom Debt Relief
Apr 12, 2019
We're very sorry to hear you are so disappointed with our service, Mr. Mikeworth. We work constantly to improve how we communicate to our clients at every stage of their program, especially our newly enrolled clients. With regards to the negative impact you are seeing to your credit score, please understand we have no way to determine how long your credit will be negatively impacted as the creditors enrolled are reporting the delinquencies to the major credit bureaus. What we know for certain is that after the full settlement amount is paid to and processed by a creditor, they may report to credit reporting bureaus that your account is settled in full, settled, paid, paid by settlement, or settled for less than the full amount. You no longer owe on this account and the balance is zero. That debt is behind you and your credit report shows it. We are also sorry to hear of the experience you had with our partners at the National Litigation Law Group. Yes, we have partnered with the legal firm to represent our clients who are faced with legal actions by a creditor. However, understand that they are a separate entity. There are specific requirements clients must meet in order to utilize the services they provide. We try really hard to provide our clients with the best customer service possible, so we are very disappointed to hear you are not satisfied with the service received thus far. It is encouraged that you reach out to us by calling our client services team at (800-655-6303) or via email at [email protected] with any questions about your account. You can also chat with us live when logged onto your client dashboard at www.fdrclient.com. We appreciate the opportunity to service your financial needs. Thank you for choosing Freedom Debt Relief.
There was miscommunication at the beginning of the process but once we resolved it everything has been going smooth.
Reply from Freedom Debt Relief
Apr 13, 2019
We're disappointed to hear you had a bumpy start with us. Thank you for allowing us the opportunity to make it right! We are very glad to hear that our communications with you have improved and you are now beginning to see the benefits of enrolling into our program. Thank you for your honest feedback! Please let us know how we can continue to support you on your debt-free journey. Thank you for choosing Freedom Debt Relief to meet your financial goals.
The interface with legal/documents is a little sketchy. I think we have electronically signed everything.
Reply from Freedom Debt Relief
Apr 13, 2019
Welcome to Freedom Debt Relief, Kevin! We are sorry to hear you are a bit leery about the electronic signatures we requested from you. Rest assure that you are provided a copy of every thing you have electronically signed with us. As always, client services is available 7 days a week to address any of the concerns that come up while enrolled with us. Feel free to reach out anytime assistance is needed. Thank you for choosing Freedom Debt Relief!
I have been in this program since August 2018 and have been making my payments on time. They have been true to their word and the creditors have stopped calling me since December. Freedom Debt Relief has worked out a plan with one of my creditors. I have 7 more to go but at least 1 settlement is done. So far so good...
Reply from Freedom Debt Relief
Apr 11, 2019
Thank you for sharing, Ted. Freedom Debt Relief has your best interest in mind and we want to congratulate you on your initial settlement. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
So far I have not been disappointed! They keep you informed and are helpful with any questions.
Reply from Freedom Debt Relief
Apr 11, 2019
This is great to hear, Barbara. We are thrilled to hear of your wonderful experience thus far and we will continue to assist you in every way we can. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
I'm a current member as of 2016. Now yes they are extremely nice when you are paying them the money and not asking questions. When I got down to my last creditor which was Chase, and before I started Chase was willing to work with me but I wasn't sure I could because as you see the company says $10,000 or more in credit. If I took Chase off it would be way under. Now they just got back to me saying Chase would settle (it was for the same amount that Chase told me 3 years ago) and my fee's where $1,340 now I've been paying fees on others, as well. If they say 20% it's actually more like 30-35% which is more than lawyers make. They have not been as nice or willing to really listen to me when I call and ask simple questions they just read from a script. I have enough money in my account that I could have this paid off by July August at the very latest . Now they say I have to pay until March of next year, and all I was asking is if I get enough money in my account can I stop paying you and you just keep paying Chase ? I just kept getting the run around. I'm not happy I believe in their notes on their computer they are told how to handle me or there are notes about my complaints and told to just give me the run around. So thank you I'm glad at some point this will be over, but I will never recommend Freedom Debt relief to anyone.
Reply from Freedom Debt Relief
Apr 11, 2019
Hello Shawn, We’re so sorry to hear you have had a negative experience. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?
The reprentative was very informative and we were pleasantly surprised there was a settlement offer in place. We are pleased with the settlement.
Reply from Freedom Debt Relief
Apr 10, 2019
Congratulations, Jimmy! We are very excited about your first settlement with us. As we continue the journey, keep in mind you can see your account details at anytime by logging onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial goals.
I have gone from constant worry and a sense of dread every time the phone rings to a sense of calm because I know FDR is taking care of everything. I still get nervous sometimes when I get an intimidating letter, but I forward it to FDR, and then I can (most of the time) let it go. I have just gotten my first settlement, and the outcome is better than I anticipated. My only regret is that I didn't contact FDR earlier, but I urge anyone who is struggling with overwhelming debt to give them a call. You have nothing to lose except that sick feeling, and I honestly think you will be amazed at what a sense of relief you feel after the very first contact. Thank you, Freedom Debt Relief! I still have a way to go, but it is such a comfort knowing I am not in this struggle alone!
Reply from Freedom Debt Relief
Apr 10, 2019
We appreciate your feedback, Doris. Thank you for sharing the many ways you have benefited from enrolling into our program. We're very happy to hear how pleased you are with the service we provide. We also appreciate you recommending our service to others. As we continue the journey, please know our client services team is available 7 days a week to answer any questions that come up. Thank you for being the best part of Freedom Debt Relief!
Was very helpful and made sure you understood every process and step you need to take.with application over the phone
Reply from Freedom Debt Relief
Apr 10, 2019
We're happy to hear that you've had a phenomenal experience with us throughout your enrollment, Geredean! Did you know that we also have a helpful client services team that's here for you every step of your journey with us? They're here for you any time you have questions or need assistance, just give them a call at (800) 655-6303 or email [email protected] Thank you for being a part of Freedom Debt Relief!
They sound very professional and thorough. I am happy that they have taken me on as a client. I am in the beginning phases of working with them, as time goes by I will have more feedback. I hope that it can be a winning situation for all parties involved.
Reply from Freedom Debt Relief
Apr 10, 2019
We're excited to be working with you, Tammy! We're committed to helping you throughout each step of your debt-free journey and any time you have questions, please feel free to reach out to our client services team! Give them a call at (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for being a part of Freedom Debt Relief!
good but slow and taxing and mean Taxes. the reason I CHOOSE FDR was to not have to go into bankrupy but the taxes I have to pay for Paying off the debt may cause that to happen eneway. so it all a no real win for me.
Reply from Freedom Debt Relief
Apr 10, 2019
Thank you for your honest review, James. It is possible to avoid declaring the forgiven debt if a person meets the IRS's definition of liabilities exceeding assets at the time of settlement. That being said, we do apologize that you feel as if you're not seeing great savings. If you have any additional questions for us about your account, please reach out to our client services team by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief.
Friendly and Efficient customer service! Thank you!
Reply from Freedom Debt Relief
Apr 10, 2019
We appreciate your compliments, Dylan! Our client services team works hard to support you throughout your debt-free journey! If you have any questions for them in the future, they can be reached by calling (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for choosing Freedom Debt Relief!
Effectively honest. Haven't had any problems.
Reply from Freedom Debt Relief
Apr 10, 2019
We greatly appreciate your honest review, Harvey! We're pleased to hear that your program is running smoothly! Keep up the great work and should you have any questions for us along the way, please reach out to our client services team by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
I am blown away by these people! They’re so very nice, helpful, and best of all reliable! Freedom debt relief has an excellent program. The whole process after the initial first call is super easy and the customer representatives are extremely friendly. They truly are there to help and take a whole lot of stress of your plate. All of your information is readily available to view on your client dashboard so that you always know what is going on and it is very easy to understand. I am so very thankful for the freedom debt relief team!
Reply from Freedom Debt Relief
Apr 10, 2019
Thank you very much for sharing, Stephanie! We're happy to step in to provide you the support and guidance to the brighter financial future that you deserve. If you have questions for us throughout your journey with us, please continue to contact our helpful client services team. They can be reached by calling (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for being a part of Freedom Debt Relief!
FDR is helping me to get rid of my debt, my monthly payments is affordable and I can sleep better at night not having to worry about how I am going to pay all those credit card bills.
Reply from Freedom Debt Relief
Apr 10, 2019
We're happy to be on your side, Alice! We're pleased to learn that you're feeling the financial relief that you needed! We're looking forward to your continued success and should you have any questions along the way, please reach out to us! We have a very knowledgeable client services team that's here to help you seven days a week! Give them a call at (800) 655-6303 or email [email protected] Thank you for being a part of Freedom Debt Relief!
Bernie was very helpful and made me feel comfortable with my situation. Everything was explained to me very clearly.
Reply from Freedom Debt Relief
Apr 10, 2019
Thank you for your fantastic review, Billy! We always enjoy hearing great feedback about our team and we will be sure to pass on the kudos to Bernie! If you have any questions about your account in the future, please feel free to reach out to our client services team by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
People from Debt Relief are all very nice , very helpful and very friendly .
Reply from Freedom Debt Relief
Apr 10, 2019
Thank you for your compliments, Araceli! Our team is here to support you throughout each step of your journey with us and if you have any questions along the way, please continue to contact client services! Give them a call at (800) 655-6303 or email [email protected] Thank you for being a part of Freedom Debt Relief!
Excellent Service, Quick settlements, easy communications. I totally recommend Freedom Debt Relief.
Reply from Freedom Debt Relief
Jan 17, 2019
Thank you, Jane, for your great feedback! Helping you resolve your debt and becoming debt free is why we do what we do. Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Started on one settlement feeling a little better and hopefully will see it to the end soon
Reply from Freedom Debt Relief
Apr 09, 2019
Thank you for posting your review, Diane. We are very happy to hear of your initial settlement with Freedom Debt Relief and we are confident you will continue to see amazing results. Graduation is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Great service that help me out and so many ways great job getting me out of everything.
Reply from Freedom Debt Relief
Apr 09, 2019
This is fantastic, Andrizon. Freedom Debt Relief is proud to provide the utmost service to all of our clients and we are very excited to see your results in becoming debt free. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Since working with FDR my debt has gone down considerably. I never even had one phone call from debtors. At this rate I will be debt free in a little over a year. What a day that will be..
Reply from Freedom Debt Relief
Apr 09, 2019
We appreciate your feedback! We are thrilled to hear of your positive experience and we want to congratulate you on your success thus far. We are looking forward to seeing you debt free! The light at the end of the tunnel is coming soon. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
very knowledgeable and courteous , made me feel confident he would help me.
Reply from Freedom Debt Relief
Apr 09, 2019
Thank you for sharing your review, Jorge. We have your best interest in mind at Freedom Debt Relief and we will continue to assist you in every way we can. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
very satisfied. good customer service. took care of problem.
Reply from Freedom Debt Relief
Apr 09, 2019
Hello Donna, Thank you very much for your review. Freedom Debt Relief is glad to provide you with exemplary customer service and we are confident you will graduate soon. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Verified Customer
So far Well pleased with progress, but one creditor keeps contacting me every day.The rest are going with the program
Reply from Freedom Debt Relief
Apr 08, 2019
Welcome to Freedom Debt Relief, Mr. Harris! It sounds like you may be dealing with an aggressive creditor. We are sorry to hear this. Unfortunately, some creditors are more aggressive than others. To educate our clients who are faced with the aggressive collection tactics of creditors, we've provided some helpful videos on your client dashboard at www.fdrclient.com that speak to how to handle creditor calls. You will also see videos that speak to what to expect while enrolled in our program as well as testimonies from past, successful clients. Keep in mind that once we negotiate and settle the mentioned account balance, the creditor will cease all collection efforts. That means no further contact will be made to you regarding the balance. Let us know if you have any other questions or concerns at this time. Thank you for choosing Freedom Debt Relief as a guide to your financial freedom.
Verified Customer
Total professionalizm; curtacy, and clarity .
Reply from Freedom Debt Relief
Apr 08, 2019
Thank you for the many compliments, Marianne. Congratulations on the tremendous amount of success you've had since enrolling with us! Witnessing your progress toward your financial freedom is extremely rewarding. Please let us know how we can continue to support your debt-free journey. Thank you for choosing Freedom Debt Relief to meet your financial goals.
Verified Customer
Very nice people to talk too. They explain things and try to help you out.
Reply from Freedom Debt Relief
Apr 08, 2019
This is great feedback, Nb. At Freedom Debt Relief, we strive to provide the utmost service to all of our clients and we are overjoyed to hear of your positive experience. We are very confident you will graduate soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Verified Customer
It's been fine. They keep us updated. They seemed to be able to move quickly with settlements.
Reply from Freedom Debt Relief
Apr 08, 2019
Thank you for your feedback, Bernadette. We are glad to hear how pleased you are with our negotiation efforts. As you continue toward your debt-free future, be sure to contact client services regarding any questions that come up about your account. Thank you for being the best part of Freedom Debt Relief!
Verified Customer
They have been very attentive and caring. They are working hard to clear my debt and they contact you letting you know when they have accomplished another victory. I would recommend their service to all that are having difficulty with their debt!
Reply from Freedom Debt Relief
Apr 08, 2019
Thank you for your review, Jennifer. Freedom Debt Relief has your best interest in mind and we are looking forward to seeing you debt free. Keep up the excellent work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Verified Customer
I've had a wonderful experience with Freedom debt relief! This company has never made me feel small or I was a failure. I appreciate the fact that Freedom has always kept me informed when anything was going on with my account.
Reply from Freedom Debt Relief
Apr 08, 2019
We've enjoyed accompanying you on your debt-free journey as well, Ms. Martin. Congratulations on the tremendous amount of success you've had with us! As you head toward your financial freedom, be sure to let us know how we can continue to support your journey. Client services is available 7 days a week! Thank you for being the best part of Freedom Debt Relief.
Verified Customer
All the aspect said and information given from Fredom Debt Relief are essential important and all the advice and questions I have been answer 100%,I recommend Fredom Debt
Reply from Freedom Debt Relief
Apr 08, 2019
We appreciate your positive feedback, Mr. Gomez. It's extremely rewarding to hear you say all of your questions have been answered to your satisfaction. We also would like to congratulate you on having such a strong start in our program! Keep in mind you can see your account details at anytime by logging onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial goals.
Verified Customer
Our experience with Freedom has been exceptional in that they are willing to work with every situation we have encountered. They are professional, compassionate, and courteous.
Reply from Freedom Debt Relief
Apr 08, 2019
Hello Shelley, Thank you very much for your review. We are thrilled to hear of your positive experience and we will continue to provide the utmost customer service. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Verified Customer
I was very satisfied with FDR for the way they handled my case. From the initial contact, to questions I had, and through negotiations, they were extremely helpful and kept me fully informed at all times.
Reply from Freedom Debt Relief
Apr 08, 2019
We appreciate your positive feedback, Tracey. We are so glad to know that all of your questions have been answered to your satisfaction! The greatest reward is hearing you say we've consistently provided you with superb customer service. Keep in mind you can also view your account details at anytime by logging onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Verified Customer
Great Service, prompt responces, and courteous representatives.
Reply from Freedom Debt Relief
Apr 08, 2019
Thank you for posting your review, Brenda. Freedom Debt Relief has your best interest in mind and we will continue to provide the utmost service. Keep up the great work, success is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Verified Customer
Good to help me cuty debt that I was not able to handle it
Reply from Freedom Debt Relief
Apr 08, 2019
Thank you for sharing, Elias. Freedom Debt Relief is definitely the best debt resolution option and we are very confident you will obtain financial freedom. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Verified Customer
Very informative good updates on account
Reply from Freedom Debt Relief
Apr 08, 2019
This is great to hear, Bebe. Freedom Debt Relief is happy to keep you updated with any new information on your account and we are looking forward to seeing you debt free. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!