Freedom Debt Relief
check_circleverifiedFreedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.
The company has considerable industry experience and high client satisfaction ratings.
With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.
The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 38 states.
On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.
View Freedom Debt Relief reviews below.
The Good
- Excellent Settlement Program and Debt Relief Services
- Experience and Accreditations
- Great Freedom Debt Relief Reviews
- Online Dashboard
- No Fees Charged Until After Debt is Settled
Excellent Settlement Program and Debt Relief Services
Freedom Debt Relief has several great advantages to its debt settlement services including:
- Low minimum of $7,500 in debt to begin debt settlement
- Costs between 15 and 25 percent of the total unsecured debt
- Free consultation with a Certified Debt Consultant
Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.
Experience and Accreditations
As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.
Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).
FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.
Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit before you start the debt settlement process.
If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report.
While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.
Great Freedom Debt Relief Reviews
Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.
Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.
Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.
Online Dashboard
One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.
Not many debt settlement companies in the industry offer such helpful tools.
No Fees Charged Until After Debt is Settled
As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.
Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.
Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.
Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.
Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.
The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.
The Bad
- Freedom Debt Relief Cost
- Limited Availability
- Complaints
- Consumer Financial Protection Bureau Lawsuit
Freedom Debt Relief Cost
One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.
Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.
Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.
Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.
So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.
However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.
Limited Availability
Freedom Debt Relief offers debt settlement programs in only 38 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.
Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.
Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.
An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.
Complaints
While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:
- Debt settlement takes too long or isn't as effective as people hoped
- FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt
These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.
Consumer Financial Protection Bureau Lawsuit
In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:
- Make it clear that in some cases FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
- Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
- Make it clearer to consumers under what circumstances they will be charged a fee
- Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
- Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statues
- Pay restitution money to injured consumers
- Pay a civil penalty
It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.
The Bottom Line
Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief).
While people interested in other debt resolution methods, like credit counseling, a debt management plan or debt consolidation loan, will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.
FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation.
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Freedom Debt Relief Frequently Asked Questions
What is Freedom Debt Relief?
Freedom Debt Relief is a debt settlement company. We offer a debt settlement program that helps you get out of debt faster and for less. With over 15 years of experience working to reduce our clients’ debt, we have resolved over $10 billion in debt since 2002.
How does the Freedom Debt Relief program work?
After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, we present the offer for you to sign off on. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when we collect our fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. We repeat this process with all of your debts until you no longer owe anything on your enrolled debts.
How does Freedom Debt Relief affect your credit?
Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, they will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.
How much does Freedom Debt Relief cost?
Our fee ranges from 15%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay us our fee in advance of a settlement on a debt.
What kind of debt does Freedom Debt Relief work with?
Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could qualify for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, do not qualify.
What happens if a creditor tries to sue me during settlement?
Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief makes available to its clients an optional subscription to a legal network of lawyers, which could help in these instances where you get sued.
Is forgiven debt taxable?
According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.
Message from
Freedom Debt Relief
User Reviews
Star Rating
10,721 Reviews
Review Breakdown
Sentiment Criteria
 Verified Customer
I had 7 accounts that I put into the Freedom Debt Relief program and so far, I am pleased with the program. I even referred my sister to the program after her husband passed away and left a lot of debt. I would refer FDR to anyone who is needing to relief from their debt.
Reply from Freedom Debt Relief
Nov 05, 2019
We appreciate you sharing the amazing experience, Evelyn! We're here for you at every milestone along your journey and can't wait to settle your debts. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
As the company name says Relief. The company offered options concerning our debt, they were understanding and nonjudgmental. The representatives are friendly professionals which speak to you with ease and answer all your questions. The customer support is great, you can upload any documents with ease and not worry about constant phone calls from the company. As a client, the articles about navigating the process are well written and interesting. We have yet to see a con with this company, we have only experienced pros. Keep up the good work!
Reply from Freedom Debt Relief
Nov 09, 2019
Thank you so much for your review! It's so exciting to hear that you are satisfied with our service. We take pride in providing great customer experience and do our best in making sure that the program is as understandable to our client. It's great that you use the client dashboard to keep yourself updated on all the great success you have made so far in your program with us. If there is ever anything that you need from us please let us know by contacting us at (800) 655-6303.
 Verified Customer
Moving too slow and negotiations with major creditors is not good! I'm still receiving calls
Reply from Freedom Debt Relief
Oct 29, 2019
We are sorry to hear that you are not satisfied with the results the program has provided. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.
 Verified Customer
Less worries and they answer all my questions.
Reply from Freedom Debt Relief
Nov 05, 2019
Thank you for your review, Julie. It is important for us to provide you with the best service possible. We are so glad to know that we had all the answers to your questions. Please don't hesitate to give us a call if there is any other way we can help out. You can reach Client Services at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
 Verified Customer
Great service and help with the credit repair!!
Reply from Freedom Debt Relief
Nov 05, 2019
Thank you for sharing your experience! We're here for you every step of the way if you ever need assistance with your program. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
This the first time of me being here and am still learning from all this but so far it's going good so far and I have faith FDR will get me debt free I believe they will help me in every needs I need so am still in the battle but I got FDR watching my back.
Reply from Freedom Debt Relief
Nov 08, 2019
Thank you for your feedback, Julio. we are confident that you will be successful in the program. As we continue the journey, remember you can view your accomplishments with us by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
 Verified Customer
Very easy to work with! Have been great through the whole process.
Reply from Freedom Debt Relief
Nov 05, 2019
Our team is thrilled to hear that you have found us helpful in your journey to financial freedom. Keep track of your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services, they can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
 Verified Customer
They provide excellent customer service on the phone.
Reply from Freedom Debt Relief
Nov 05, 2019
We appreciate your review! Let us know how we can continue to support your journey to financial freedom. For any questions or concerns, feel free to contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
 Verified Customer
They were professional, did what they said they would, helped me, did not criticize me. Very informative.
 Verified Customer
Very good its painful to have to seek financial help but FDR made it pleasant
Reply from Freedom Debt Relief
Nov 05, 2019
Thank you so much for the positive feedback, Mark. It's extremely rewarding to hear how much you've enjoyed our services! We hope to continue providing you with a world-class customer service experience. Please let us know how we can continue to support your debt-free journey. Thank you for choosing Freedom Debt Relief!
 Verified Customer
They are doing a great job debt has gone down greatly
Reply from Freedom Debt Relief
Nov 08, 2019
Hello, Jeffrey! We're pleased to hear about your savings so far! Our negotiations team works diligently to save our clients the most money. Please contact Client Services at 1-800-655-6303 if you have further questions. Thank you for choosing Freedom Debt Relief!
 Verified Customer
Their service was professional and effective, and I am kept informed.
Reply from Freedom Debt Relief
Nov 05, 2019
We can't thank you enough for sharing your outstanding experience! We will continue to make sure you're informed of your program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
I thought we would never get our credit cards paid off and then stumbled across this company. They were very easy to work with and was up front about everything. We stayed right on track and paid off a month and a half off early. So good to be credit card debt free!!
Reply from Freedom Debt Relief
Nov 09, 2019
We are so excited to learn that you have reached your goal of becoming debt-free in our program Anita. Our greatest accomplishments come from the success of our clients. Thank you for taking the time to share your experience with us. If you need anything further please feel free to reach us at our customer service number (800) 655-6303.
 Verified Customer
Excellent service. Cleared all of my credit card debt.
Reply from Freedom Debt Relief
Nov 08, 2019
Greetings, Peter! We're elated to hear all of your accounts have been settled! We definitely share your excitement on becoming debt-free. Please contact our Client Services team at 1-800-655-6303 if you need assistance. Thank you for being a valued client of Freedom Debt Relief!
 Verified Customer
We are impressed with the settlements freedom debt relief has been getting
Reply from Freedom Debt Relief
Nov 08, 2019
Deborah, we share your excitement about your settlements with you! Our negotiations team will continue to work for your savings. If you have questions regarding your account, please contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!
 Verified Customer
I have liked the way they handle their customers and provide complete information about the program and the steps along the way. I use the online dashboard for my information
Reply from Freedom Debt Relief
Nov 05, 2019
Thank you so much for the positive feedback, Romero. It's extremely rewarding to hear how much you've enjoyed our services! Please let us know how we can continue to support your debt-free journey. Thank you for choosing Freedom Debt Relief!
 Verified Customer
They have been very fast and efficient on settling my debts at a lower cost they have kept me informed on everything every step of the way
Reply from Freedom Debt Relief
Nov 05, 2019
Congratulations on the great settlements you've received, Marlena. We could not be prouder of the hard work and dedication displayed on your part. Keep up the excellent work! If any questions or concerns do come up about your account, always feel free to reach out to our Client Services team at (800) 655-6303 or via email at [email protected] for assistance. We're available 7 days a week to support your journey! Thank you for being the best part of Freedom Debt Relief.
 Verified Customer
I'm very happy with the service I'm receiving at FDR. I keep tabs on their web site and watch as the debts I had are dwindling down, just as they said they would. Also, whenever I have a question about my account, a rep. answers it immediately to my satisfaction. My wife and I are relieved that we hired this service. t
Reply from Freedom Debt Relief
Nov 09, 2019
Thank you for your feedback, Rick. We are pleased to hear about your success within our program. We work very hard to ensure our clients are able to receive not only debt relief but also stress relief, as we want the program to feel easy for everyone. If you ever need anything please feel free to contact us at 1 (800) 655-6303.
 Verified Customer
They are very good, they explain every detail and are able to answer any questions you may have.
Reply from Freedom Debt Relief
Nov 09, 2019
Inez, Thank you for your review. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
 Verified Customer
I have felt peaceful about my decision to seek financial help through Freedom Debt Relief. The customer service has been incredible. I haven't been harassed by my creditors. And the communication has been phenomenal from FDR.
Reply from Freedom Debt Relief
Nov 08, 2019
Thank you for taking the time to leave us a review, Stephanie! Our goal is to provide world-class customer service to our clients. We will be here for you along your debt-free journey and if you have questions, please contact Client Services at 1-800-655-6303. Thank you for being a valued client of Freedom Debt Relief!
 Verified Customer
the 1st settlement within the first 2 months
Reply from Freedom Debt Relief
Nov 09, 2019
Congratulations on your settlement Kerry. We wish you the best in your continued success in the program. Please contact us at (800) 655-6303 if you have any questions or concerns regarding your account with us.
 Verified Customer
Great experience. I have been with them 1&1/2 years. They have settled four accounts so far. They do exactly what they say they will do. I do my deposit every month and they take care of the rest. I am very happy I choose them. They have given me piece of mind.
Reply from Freedom Debt Relief
Nov 09, 2019
Alvin, thank you for all your sweet words about our company and congratulations on your four settled accounts. It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and wish you nothing but more success in the program. Please call us at (800) 655-6303 if you ever need any assistance on your account with us.
 Verified Customer
It has been the best decision I have made! They are helping me get out of debt and they take care of everything.
Reply from Freedom Debt Relief
Nov 09, 2019
Heather, such an amazing response. We are so excited to hear that you are having a great experience. Our goal is to make it as easy and as understandable as possible for our clients. Please let us know if we can help with any questions or concerns by contacting us at (800) 655-6303.
 Verified Customer
Freedom Debt Relief has did an excellent job In eliminating some of my debt. Although I am not done with my program but I already saw the progress of there work . Two of my debts have been resolved, and they are continuing working on some of my debts debt. I am so thankful enough because they make me feel not alone this time of my life. Thank you FDR.
 Verified Customer
The ease of payments made on a monthly basis
Reply from Freedom Debt Relief
Nov 08, 2019
Hello, Rommel! We aim for our clients to be at ease during the program and we're glad to hear you're experiencing that! If you have questions, please contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!
 Verified Customer
they always answer the phone and give great info.
Reply from Freedom Debt Relief
Nov 08, 2019
Hazel, thank you for such rewarding feedback about our Client Services team! Our clients are our top priority and we're here for you seven days a week at 1-800-655-6303. Thank you for being a valued client of Freedom Debt Relief!
 Verified Customer
So far, very good. We have already settled two debts, and are on our way to completion. Everyone has been very helpful throughout this process.
Reply from Freedom Debt Relief
Nov 09, 2019
Congratulations on your two settled accounts Kody. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. You can reach our client service at (800) 655-6303. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
 Verified Customer
I've had a good experience. The payments are fair. I feel like I didn't really save much, just payed freedom debt the difference that I saved from the loans.
Reply from Freedom Debt Relief
Nov 09, 2019
Hello, Adrian, we value your feedback! Our team is delighted to hear that you value the efforts we have put toward gaining your financial freedom back. We will be here for you every step of the way. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
 Verified Customer
Very good company. Easy to communicate with.
Reply from Freedom Debt Relief
Nov 09, 2019
Jodine, we couldn't be any happier than to see another satisfied client! If you ever need anything please feel free to contact us at 1 (800) 655-6303.
 Verified Customer
Wonderful, they have been so helpful in helping me get my debts paid
 Verified Customer
So far real good. Been in the program about 9 months and 11 credit accounts are paid off. I would recommend the Consolidation loan if you qualify for it
Reply from Freedom Debt Relief
Nov 09, 2019
Thank you for your valuable review, Floyd. And congratulations on your success in the program. We are over thrilled that we have been helpful to you in resolving your debt. If there is any other way we can help out, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.
Over all I think they have done a great job. There was one account that I think should have gotten a better settlement.
Reply from Freedom Debt Relief
Nov 07, 2019
Hello, Charlie! We appreciate the feedback. Settlements are dependent on accumulating sufficient funds in order to settle the debt as well as the creditors. We look forward to your continued success throughout the program. Please reach out to Client Services if you have further questions at 1-800-655-6303.
they have helped so much to get my debt paid and reduced in many circumstances. I am now stress free.
Reply from Freedom Debt Relief
Nov 06, 2019
We're very glad to hear about the ways you've benefited from using our services. The greatest reward is knowing you now have peace of mind regarding your finances. Be sure to log into your Client Dashboard at www.fdrclient.com to monitor your every step. Thank you for choosing Freedom Debt Relief to meet your financial goals.
There hasn't been a lot of communication after first contact. I have emailed someone twice about concerns and haven't gotten a response. Not really happy with that. Will call them on Monday.
Reply from Freedom Debt Relief
Nov 01, 2019
We want to welcome you into the program Leslie and thank you for your review. We strive to provide the best client experience available. Unfortunately, we don't have the manpower for each client to have a dedicated representative. We do have a knowledgeable and professional team available to assist you seven days a week. Please reach out to our Client Services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
It's all gravey unless you have to leave the program. Any accumulated funds you have in your acct at the time you have to leave suddenly disappear, aren't disbursed to creditors, and you get a pittance of a refund. Ex: I had to leave due to switching jobs that was a $32k paycut and I lost a lot, including being in this program. I had over $1k in my acct. and it disappeared and I got a slap-in-the-face refund of < $3. And they never indicated if I left that funds in my acct would be used towards their "fees."
Reply from Freedom Debt Relief
Oct 29, 2019
We are sorry to hear that you are not satisfied with the results the program has provided. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.
have been very help in guidance to pay creditors
Reply from Freedom Debt Relief
Nov 09, 2019
Thank you for your feedback. We couldn't be any happier than to see another satisfied client! If you ever need anything please feel free to contact us at 1 (800) 655-6303.
so far so good. im working the program very well and making progress toward paying off my debt. But. I do wish my a payments would be priority over fees. Fees can always be taken at a later date, especially when a final payment is coming up and there is enough to make the final payment without the fees. But when fees are set aside before payments are made is my only frustration. other then that issue everyone has been pleasant and very helpful. When learning to ride a bike it only takes one fall to learn not to fall.
Reply from Freedom Debt Relief
Nov 09, 2019
It's great to know about your positive experience with our program. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
I was being choked alive, Drowning in my credit card debt. Creditors starting taking us to court the stress was unreal. Freedom has helped us tremendously. Walking us through this process and always friendly when you call them. Also ther allegiances with NLG is a plus highly recommend paying the small fee for the piece of mind
Reply from Freedom Debt Relief
Nov 09, 2019
Thank you for sharing your experience, Michael! We're here for you every step of the way if you ever need assistance with your program. We are so happy to hear we could help you get some weight off your shoulders. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
I just wish I would have asked or they would have explained that this was going to ruin my credit while trying to pay this stuff off because in my case I had a 740 credit score and never missed a payment but due to hospital Bill's had to take loans and became over whelmed with trying not to miss payments to keep a good credit score but being broke and getting anywhere hopefully itll help and I can rebuild it smarter this time life goes on
Reply from Freedom Debt Relief
Nov 07, 2019
Hi, Jesse, thank you for your review. A credit impact is mentioned during your welcome call. We are sorry if you feel this information was not effectively communicated. The good news is that your credit will improve over time once your debts are being resolved. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Great with helping reduce my debt. I have never been so happy with a business.
Reply from Freedom Debt Relief
Nov 09, 2019
Nacy, thank you for your feedback. We couldn't be any happier than to see another satisfied client! Thank you for letting us be your partner on your journey to a debt-free future.
I appreciate being involved with all decision making concerning my account. I am always appraised of any event with my account. The people are kind and friendly. I just know that being with FDR my concerns are taken care of and I have no worries.
Reply from Freedom Debt Relief
Nov 09, 2019
We are so happy to hear that you're having a great experience thus far. It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! If you ever need anything please feel free to contact us at 1 (800) 655-6303.
I’m very satisfied with freedom there costumer services are excellent , love how they always in touch with me!!!!awesome company
Reply from Freedom Debt Relief
Nov 09, 2019
We are over the moon to receive such stunning feedback Elizabeth! We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! If you ever need anything please feel free to contact us at 1 (800) 655-6303.
My experience with FDR has been positive. I was skeptical at first about being sent to collections or being sued. But that has been minimal and settlements have come quickly. They are flexible on deposits and moving dates around for deposits. I've only had one minor issue, but was able to manage my monthly budget around it. The only negative thing is how far out the graduation date is if you put in a lot of debt. My recommendation is if it's small like a couple thousand, work to settle with the creditor directly.
Reply from Freedom Debt Relief
Nov 09, 2019
Thank you for sharing your experience, Greg! How exciting to hear we have helped you resolve your accounts. If any questions or concerns do come up about your account, always feel free to reach out to our Client Services team at (800) 655-6303 or via email at [email protected] for assistance. We're available 7 days a week to support your journey! Thank you for being the best part of Freedom Debt Relief.
Well they been right on time, I started out with 8 , 5 have been taken cart of, 2 are being paid off right now and that just leaves 1 more...
Reply from Freedom Debt Relief
Nov 09, 2019
Eddie, congratulations on your accounts! It sounds like your doing a fantastic job so far. Our negotiators do an amazing job of obtaining the best settlements and making sure our clients' debt is getting reduced! Our stunning team will continue to work hard to settle the remaining of your debt and having you become officially debt-free!
The process and payments are easy. Patience is needed for the length of time to clear your debt, but opportunities were offered to increase the amount I was paying each month. Overall, very good experience with the company. I had six bad debts, and with their help, I've cleared two, an clearing two others, and have just to remaining to be paid off. With the exception of one bank which will remain nameless, fifty percent of my debt was cancelled.
Reply from Freedom Debt Relief
Feb 27, 2018
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
When life deals you problems, you need a logical way to find your way through. After an accident, time off from the job, and a group of bills that are behind, in collections and coming from several medical providers. You need a plan to put your life back on course. I did NOT want to file bankruptcy. So I turned to Freedom Debt Relief. We worked out which bills would be included, how much I would pay into the bill payment account monthly, and started. Freedom Debt now started negotiating settlements and paying my accounts. I had a total of 20 accounts that needed to be addressed. Of these 14 have now been addressed and 6 are remaining. They even went to court for me 2 times to negotiate and settle accounts. In 2 years, they have saved me nearly $15k in debt by settling these accounts. And I am sure they will save me more with the final 6. Are there some fees for their services, sure.... but I have saved $15k so far and my fees are less than 1/4 of that amount... that I would have had to pay creditors anyway without them. I see this as a WIN-WIN. My credit is improving every day. I am very happy to team with Freedom Debt Relief and would recommend them to anyone.
Reply from Freedom Debt Relief
Jul 19, 2019
Thank you so much for your valuable review, Bill! If we can make your life easier, then we have truly done our job. If there is any other way we can help you, don’t hesitate to reach out. You can also check your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services they can be reached at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!
They are so professional and there for all questions and needs. I thank the staff at FDR for being there for me.
Reply from Freedom Debt Relief
Nov 09, 2019
Patricia, thank you for your review. We strive to make sure our clients have outstanding customer experiences. Thank you for letting us be your partner on your journey to a debt-free future. If you ever need anything please feel free to contact us at 1 (800) 655-6303.
I called to get my total amount of deposit reduced. I was told multiple time by the associate on the line that I could not because it would be rejected. I explained several times that my new amount would still cover everything currently be paid and anything tgat would be styled in the near future. It was only through escalation to a Manager was it taken care of. I should not have had to go through that since it’s ultimately my my money until paid to the creditor.
Reply from Freedom Debt Relief
Nov 07, 2019
Hello, Cash, thank you for sharing your feedback. We apologize that the deposit modification request wasn't a smooth process. Our specialists review your account to ensure that no settlements will be negatively impacted before approving to change your deposit amount. Overall, we are just looking out for your best interest. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
They really keep me up to date on what is going on. They communicate very well. The website is really easy to navigate and to see where you are. They have been a lifesaver on our debt and dealing with our creditors
Reply from Freedom Debt Relief
Nov 09, 2019
Thank you for your response, Jason. Our goal is to make our clients' experience as understandable as possible. We are glad to learn that you use your client dashboard as a tool for your program. Keep up the great work. If you ever need anything please feel free to contact us at 1 (800) 655-6303.
I am so happy I found FDR. It's a relief knowing that they are working hard to settle my debts, for me. I struggled to try and pay off, myself, but that just lead to a lot of stress and frustration. The debts are settled for a lot less than what I had owed. I sleep way better knowing FDR is there to help me. I appreciate everything they have done. Thank you FDR.
Reply from Freedom Debt Relief
Nov 09, 2019
Tuiaana, thank you for your kind words. It's such a pleasure to learn that we have made a difference in someone's life. We do our absolute best to make sure the program is as easy and understanding as possible for our clients. If there is ever anything that you need please don't hesitate to call us at (8900) 655-6303.