- Freedom Debt Relief
Freedom Debt Relief
check_circle VerifiedFreedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.
The company has considerable industry experience and high client satisfaction ratings.
With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.
The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 40 states.
On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.
View Freedom Debt Relief reviews below.
The Good
- Excellent Settlement Program and Debt Relief Services
- Experience and Accreditations
- Great Freedom Debt Relief Reviews
- Online Dashboard
- No Fees Charged Until After Debt is Settled
Excellent Settlement Program and Debt Relief Services
Freedom Debt Relief has several great advantages to its debt settlement services including:
- Low minimum of $7,500 in debt to begin debt settlement
- Costs between 15 and 25 percent of the total unsecured debt
- Free consultation with a Certified Debt Consultant
Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.
According to a four-year study by Freedom Debt Relief, its customers start the program with a median of $28,000 in debt, which decreases to $3,800 after 45 months in the program. The graph below shows the decrease in debt over time and how this directly affects the increase in customers' credit scores.
Experience and Accreditations
As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.
Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).
FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.
Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. A four-year study by Freedom Debt Relief found that its customers' credit scores dropped in the first six months of the debt settlement program, then began to recover. According to the study, most customers' credit scores recovered to their previous position by the time they completed the Freedom Debt Relief program. It's smart to have a plan for boosting your credit score before you start the debt settlement process.
The graph below shows Freedom Debt Relief's customers' credit scores over time as they improve their debt through the company's program.
Great Freedom Debt Relief Reviews
Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.
Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.
Despite the debt settlement program's tendency to negatively affect credit scores in the first six months, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.
Online Dashboard
One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.
Not many debt settlement companies in the industry offer such helpful tools.
No Fees Charged Until After Debt is Settled
As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.
Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.
Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.
Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.
Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.
The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.
The Bad
- Freedom Debt Relief Cost
- Limited Availability
- Complaints
- Consumer Financial Protection Bureau Lawsuit
Freedom Debt Relief Cost
One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.
Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.
Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.
Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.
So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.
However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.
Limited Availability
Freedom Debt Relief offers debt settlement programs in only 40 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.
Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.
Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.
An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.
Complaints
While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:
- Debt settlement takes too long or isn't as effective as people hoped
- FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt
These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.
Consumer Financial Protection Bureau Lawsuit
In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:
- Make it clear that in some cases FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
- Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
- Make it clearer to consumers under what circumstances they will be charged a fee
- Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
- Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statues
- Pay restitution money to injured consumers
- Pay a civil penalty
It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.
The Bottom Line
Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief).
If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report. While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.
While people interested in other debt resolution methods, like credit counseling, a debt management plan or debt consolidation loan, will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.
FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation.
Freedom Debt Relief Frequently Asked Questions
What is Freedom Debt Relief?
Freedom Debt Relief is a debt settlement company. The company offers a debt settlement program that helps you get out of debt faster and for less. With over 15 years of experience working to reduce its clients’ debt, Freedom Debt Relief has resolved over $10 billion in debt since 2002.
How does the Freedom Debt Relief program work?
After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, Freedom Debt Relief presents the offer for you to sign off on. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when Freedom Debt Relief collects its fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. This process is repeated with all of your debts until you no longer owe anything on your enrolled debts.
How does Freedom Debt Relief affect your credit?
Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, the company will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.
How much does Freedom Debt Relief cost?
Freedom Debt Relief's fee ranges from 15%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay the company the fee in advance of a settlement on a debt.
What kind of debt does Freedom Debt Relief work with?
Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could qualify for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, do not qualify.
What happens if a creditor tries to sue me during settlement?
Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief makes available to its clients an optional subscription to a legal network of lawyers, which could help in these instances where you get sued.
Is forgiven debt taxable?
According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.
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Freedom Debt Relief
Best Company guarantees your satisfaction if you choose a company that has earned this distinction. If you're not satisfied after 30 days, simply let us know and we'll give you $100. Yes, it’s really that simple.
Learn MoreUser Reviews
Star Rating
13,952 Reviews
Review Breakdown
Sentiment Criteria
karen sanchez
On occasion I was having difficulty making my monthly payment and Freedom Debit representatives were ALWAYS understanding and helpful. I would recommend them to anyone who needs help.
Reply from Freedom Debt Relief
Jan 05, 2021
We really appreciate your comments in regards to your debt relief program, Karen. We understand that our client's experiences change during their program, especially with COVID. We are here every step of the way to address any need that arises. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Katherine
Starting the process was easy and customer service was very polite and knowledgeable. I haven’t started paying yet, but I know this will be a process I will be happy with.
Reply from Freedom Debt Relief
Jan 05, 2021
We appreciate you sharing with us today, Katherine. Welcome to the family we are thrilled to serve you and assist you with your financial goals. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Jill S Bartholomew
My experience is has been very good! I always receive a quick response to all questions with exceptional professionalism.
Reply from Freedom Debt Relief
Jan 05, 2021
Thank you for your thoughtful review, Jill. We are available 7 days a week, we network on a number of platforms to address our client's concerns. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs. If you have any questions please call 800-655-6303.
John Rossini
Kayla and Elena in Leadership Resolution Team went over and above in being compassionate, understanding and sensitive to my dire situation. They both are truly exceptional representatives of your company. Other people at your company have been helpful, but these two are stellar and should be valued as terrific people on your team.
Reply from Freedom Debt Relief
Jan 05, 2021
Amazing feedback, John! We are ecstatic about the service you had received. We continue to get better and care for our clients and find real solutions that make a difference. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Christine
I Thank God for them everyday, they have taken the worry off of me and my husband so I dont have to worry about paying bills again. They have helped me in every situation when the bill collectors call me, when they keep sending certified letters, I could go on and on , thank you Freedom Debt Relief you are truly God sent
Reply from Freedom Debt Relief
Jan 05, 2021
It is rewarding to hear such great feedback about our Client Services team, Christine. Satisfaction is our number one pursuit. We engage and strive to assist our clients and help them achieve their goals. Keep up the great work and please reach out to us if you have any questions about your program. You can reach our Client Service Team 7 days a week by calling 800-655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief
janet
I am just starting but they have been great with support. great company for help as my stress levels are lower. Just a bit anxious, but it comes with the program. As long as you do the right thing you should be ok and in good hands.
Reply from Freedom Debt Relief
Jan 05, 2021
Janet, thank you for taking the time to leave honest feedback for us. Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!”
Sylvia Warren
This company did what they promised to me and my last payment was just paid, so now I am debt free whee!
Reply from Freedom Debt Relief
Jan 05, 2021
Amazing feedback, Sylvia! We are excited to see your efforts paid off, congrats on completing your program. We are looking forward to your future success and thank you for being a valued client of Freedom Debt Relief
Blair Brock
Great customer service, can’t wait to graduate the program!!!
Reply from Freedom Debt Relief
Jan 05, 2021
Blair, thank you for the kind review. We are thrilled you have taken the first step to resolve your debt with us. We will fight hard to help you save money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
.
Never thought I'd be in this position. Comfortably retired, decided to fund a new business in 1999. After a slow start, began heading in the right direction - then Covid. Was overwhelmed until I contacted FDR. Professional, trustworthy, extremely helpful - they do what they say they'll do! Making the promised progress without personally having to deal with hassles from creditors. Outstanding organization!
Reply from Freedom Debt Relief
Jan 05, 2021
It is rewarding to hear such great feedback about our Client Services team. We are excited you have taken the first step to solving your financial debt. We are here to collude with you, we look forward to your coming success. If you have any questions, please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Duane Skiver
I don't like the fact that I've been sued twice when you're supposed to be contacting the collectors and resolving the issues.
Reply from Freedom Debt Relief
Jan 05, 2021
Duane, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.
Les Dennis
FDR has kept me informed of every step they have taken to help me resolve my debts. FDR has given me all the information I need to explain what they do and how they do it. They have told me when I need to do something to help get them working for me. I am very satisfied with the work they're doing and for them keeping me informed.
Reply from Freedom Debt Relief
Jan 05, 2021
Amazing feedback, Les. Thank you for taking the time to share with us, client. We are excited you're using the Customer Service Dashboard to keep track of your progress. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Carmen Julia Molina
You take care of everything in terms of looking for solutions...
Reply from Freedom Debt Relief
Jan 05, 2021
Thank you for taking the time to share with us, Carmen. We strive to serve our clients and make a real difference both in their mental and financial health. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Mable L Bowling
It was a nice transition and the rep that helped me was excellent.
Reply from Freedom Debt Relief
Jan 05, 2021
We appreciate you sharing with us today, Mable. We are informative but not overwhelming. We are effective but not rushed. You can count on us to serve you and provide real results. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Grace Ann Bratu
easy access to call to check up account.
Reply from Freedom Debt Relief
Jan 05, 2021
Grace, we are over the moon to receive such stunning feedback! We want to serve you, and make each interaction easy and understandable. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Akenese Pomale
They explained every details of the program to your understanding they are fast very professional I am so grateful and thankful that I have found the right Dept program to help me with my depts I will absolutely recommend FDR to my friends and families and especially to those who needs help with their Depts problems
Reply from Freedom Debt Relief
Jan 05, 2021
We really appreciate your comments in regards to your program, Akenese. Our years of experience allow us to make each interaction effective and informative. We look forward to your coming success and you can rest assured that your friends and family will receive the same satisfaction. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Verified Customer
Marcia
They’re a great company. They were really willing to help us and get on top of our credit problems. All our questions were answered readily and the process was explained.
Reply from Freedom Debt Relief
Jan 05, 2021
Marcia, we are over the moon to receive such stunning feedback! We listen to our client's needs and find solutions that make a real difference in their financial goals. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Verified Customer
Christina
I had a lot of credit card debt and I think freedom debt relief is a pretty good service.
Reply from Freedom Debt Relief
Jan 05, 2021
Thank you for your thoughtful review, Christina. We strive to serve our clients and provide the best results to help you save money and time. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Verified Customer
Becky
We were in over our heads and there was really no end in sight and they made the process very helpful and easy for us. I am glad we made this choice. They ae doing something I could not.
Reply from Freedom Debt Relief
Jan 05, 2021
Amazing feedback, Becky! We are thrilled you have taken the first step to resolve your debt. We are here every step of the way. We look forward to serving you throughout the length of the program. If you have any questions, please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Verified Customer
Anonymous
Because of coronavirus we had three factories shut down and I lost several hundred clients and I could not make payments. I am very happy I went through freedom with everything that has happened. They will got to bat foy you. Most of the accounts were settled for half or less. I am happy with that. Whenever we had a question or problem, they were right there. Whenever something got settled. They text me to see if I agree to the settlement.
Reply from Freedom Debt Relief
Jan 05, 2021
Anonymous, thank you for the kind review. We understand that our client's financial conditions can change especially during a worldwide pandemic. We are here every step of the way to help you to move forward and resolve your debt. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Verified Customer
Anonce
Every time he makes a settlement, it is brought to me and we decide together. He is trying to keep me updated and to work with me. I can not complain about the service I’ve gotten.
Reply from Freedom Debt Relief
Jan 05, 2021
Thank you for taking the time to share with us, Anonce. We provide total customer gratification. We are here every step of the way and aim to help you save money and time. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Verified Customer
Tina
If you are in debt, this is a great company. They have done a lot to turn things around for my credit. There is value in everything they do. I feel good.
Reply from Freedom Debt Relief
Jan 05, 2021
We really appreciate your comments in regards to your debt relief program, Tina. we provide total customer gratification. We are here every step of the way and aim to help you save money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Verified Customer
Ronda
Everybody I’ve talked to has been very pleasant. I am very happy with the employees. Every time I called because I needed help with something or I needed to lower my payment because of covid, they were very helpful and pleasant. It seemed like it took longer than they set out with. It was supposed to be within three years and it has been almost five and I am almost done. I don’t know why it took so long.
Reply from Freedom Debt Relief
Jan 05, 2021
Ronda, Thank you for taking the time to leave honest feedback for us. Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!”
Verified Customer
Nelda
Freedom Debt Relief works really well. They are always there for me. When I call I get what I needed promptly. I feel like I did the right thing.
Reply from Freedom Debt Relief
Jan 05, 2021
We really appreciate your comments in regards to your program, Nelda. We strive to provide quality customer care. Our years of experience allow us to address your questions in a timely manner. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Verified Customer
Darrold
Customer support was very attentive and answered all of our questions. They were happy to help us. They are good people. I feel very good about them.
Reply from Freedom Debt Relief
Jan 05, 2021
We appreciate you sharing with us today, Darrold. Customer satisfaction is our number one pursuit. We engage and strive to assist our clients and help them achieve their goals. Keep up the great work and please reach out to us if you have any questions about your program. You can reach our Client Service Team 7 days a week by calling 800-655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief
Verified Customer
Annekee
I feel like I made the best decision for me possible by signing up with Freedom Debt Relief. I actually have a little bit of peace of mind knowing they are there to help me because debt can be overwhelming. They’re always available and communicate any possible way.
Reply from Freedom Debt Relief
Jan 05, 2021
Annekee, thank you for the kind review. We are honored to hear how positive the program has impacted you. We are here to address your needs and you can call us 7 days a week at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief.
Verified Customer
Adriana stewart
My experience has been absolutely fantastic! Quick response with everything the whole time along the way
Reply from Freedom Debt Relief
Jan 05, 2021
Adriana, thank you for sharing your kind review today. We strive in each interaction to make it easy and understandable. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Verified Customer
Lou
I was in debt paying bid payments each month n not getting nowhere .I called freedom debt relief and I was out of debt in no time .
Reply from Freedom Debt Relief
Jan 05, 2021
Thank you for your thoughtful review. We are thrilled to see your hard work paid off, congrats on finishing your program. We are looking forward to your future success and thank you for being a valued client of Freedom Debt Relief.
Verified Customer
Melanie Wolle
I love the customer service team. They are always friendly snd they go out of their way to solve whatever issue I have. I appreciate it very much!
Reply from Freedom Debt Relief
Jan 05, 2021
Melanie, thank you for the kind review. We enjoy serving you and finding options to resolve your debt. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Verified Customer
Debra
Very informative, respectful, helpful guidance and truly cares about client
Reply from Freedom Debt Relief
Jan 05, 2021
It is rewarding to hear such great feedback about our Client Services team, Debra. We are thrilled you have taken the first step to resolve your debt. We are here every step of the way. We look forward to your coming success. If you have any questions, please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Verified Customer
randyp
It was good processed. It helped me to save my money.
Reply from Freedom Debt Relief
Jan 05, 2021
Randy P, thank you for the kind review. We are thrilled to see your hard work paid off, congrats on completing your program. We are looking forward to your future success and thank you for being a valued client of Freedom Debt Relief
Verified Customer
robert powell
freedom debt relief has been fantastic with any and every thing i need in helping me get out of a large amount of credit card debt
Reply from Freedom Debt Relief
Jan 05, 2021
We appreciate you sharing with us today, Robert. We deliver complete customer satisfaction. We are here every step of the way and strive to help you save money and time. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Verified Customer
Vida
I was very pleased and I save more than half the money I owes within six months.
Reply from Freedom Debt Relief
Jan 05, 2021
We really appreciate your comments in regards to your debt relief program, Vida. We are touched you have taken the first step to resolving your financial debt. We are here to collaborate with you, we look forward to your coming success. If you have any questions, please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Verified Customer
Charity Samuelson
Nothing but amazing!!! They listened to my concerns and are extremely helpful.
Reply from Freedom Debt Relief
Jan 05, 2021
Charity, thank you for the kind review today. We listen to our client's needs and find options that can make a real difference. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Verified Customer
Frederick Silar
Great company ! They have worked really hard and have gotten us many good payoffs on our credit cards ... we are definitely glad we took this step because we never could have resolved our debt by ourselves
Reply from Freedom Debt Relief
Jan 05, 2021
Thank you for taking the time to share with us, Frederick. We fight hard to get the best settlement to help save money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Verified Customer
Edwin Sanchez
Its been a carefree experience,feels greate knowing i have a professional company on my side.
Reply from Freedom Debt Relief
Jan 05, 2021
Amazing feedback, Edwin! We deliver total customer satisfaction. We are here every step of the way and strive to help you save money and time. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Verified Customer
D. Schubert
Relief is exactly what I felt when they told me they could help me get out of debt. You deposit money into an account a little at a time and they negotiate settlements with your creditors. It has helped me so much! My finances are starting to look so much better and I am so close to finishing the program!
Reply from Freedom Debt Relief
Jan 05, 2021
Thank you for your thoughtful review, D. Schubert. We are thrilled you have taken the first step to resolve your debt. We are looking forward to seeing the results of monthly savings and total debt reduction and resolutions. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Verified Customer
Bob Schlemmer
They get the job done right the first time and are trustworthy
Reply from Freedom Debt Relief
Jan 05, 2021
Thank you for your thoughtful review, Bob. We strive to find the best settlements and prepare our clients for proper expectations when they enter our service. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Verified Customer
Carol
I have been treated with dignity and respect through the whole experience.
Reply from Freedom Debt Relief
Jan 05, 2021
It is rewarding to hear such great feedback about our Client Services team, Carol. We want to be a place of hope and care. We never want our clients to feel terrible about their situation. We care and honor client needs as if they were ours. Thank you for choosing Freedom Debt Relief. If you have any questions please call 800-655-6303.
Verified Customer
Mrs Simmons
Excellent service . All of the customer service representatives have been compassionate and shown professional information and support
Reply from Freedom Debt Relief
Jan 05, 2021
We really appreciate your comments in regards to your debt relief program, Mrs. Simmons. We are thrilled you have taken the first step to settle your debt. We are here every step of the way. We look forward to your coming victory. If you have any questions, please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Verified Customer
Brad Schmidt
Excellent. I contacted them but I then I resisted. They told me the truth. My borderline credit rating would plummet, which it did at first. But as the program progressed and we were legally paying off my debt, in 1.5 years of a 4 year payoff plan my credit rating is almost back to where it was when I enrolled and I am over 30,000 lower is my debt
Reply from Freedom Debt Relief
Jan 05, 2021
Brad. we are over the moon to receive such stunning feedback! We provide thorough information about proper expectations about our program. We are thrilled to see the investment is paying off. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Verified Customer
Kassandra
My monthly payments are manageable I jave had a few debts already paid off in little time.
Reply from Freedom Debt Relief
Jan 05, 2021
Kassandra, thank you for the kind review. Keep up the great progress and you will see soon that all your debt should be paid off. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Verified Customer
Pamela Rold
Very good thus far easy to find dashboard keeps one up to date on what's paid and what's left to pay
Reply from Freedom Debt Relief
Jan 05, 2021
Thank you for your thoughtful review, Pamela. We are thrilled you're using the Customer Service Dashboard to keep track of your progress. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Verified Customer
Joe
Freedom Debt Relief is a very friendly and understanding company. It was a pleasure doing business with them. I would definitely recommend them to others and use them again if I ever needed to.
Reply from Freedom Debt Relief
Jan 05, 2021
Joe, thank you for the kind review. We deliver excellent Customer Satisfaction. We are here every step of the way and strive to help you save money and time. Please call 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief.
Verified Customer
Selma
Signing up with Freedom Debt Relief was a great step for getting myself back on track they took care of the larger bills I had while I straighten out the smaller ones. I finished earlier than expected. And I was glad of that.I would recommend going through this program. Especially If you're not in a hurry to make a big purchase, like buying a home.
Reply from Freedom Debt Relief
Jan 05, 2021
Amazing feedback, Selma. We are thrilled to hear all the success the program has provided. We are so thankful to be part of your financial journey. We look forward to your coming success. Thank you for being a valued client of Freedom Debt Relief.
Verified Customer
H Corbin
It was an easy process from the beginning. Working with the Freedom rep. who gave an easy to understand explanation about the whole process from beginning to end. I am not yet finished with my business with Freedom debt but I am well on my way to a better financial future.
Reply from Freedom Debt Relief
Jan 05, 2021
H Corbin, thank you for the kind review. We strive to provide excellent customer care. Our years of experience allow us to make each interaction easy and understandable. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Verified Customer
Minerva Donato
My experience with Freedom Debt Relief has been great. They have helped me rebuilt my credit score tremendously and have settled all my accounts in a timely manner.
Reply from Freedom Debt Relief
Jan 05, 2021
Minerva, thank you for commenting today. We are thrilled to hear your credit is improving. We thank you for being a valued client of Freedom Debt Relief. Keep up the great work and have Thank you for choosing Freedom Debt Relief.
Verified Customer
Carmen
I can login anytime to see the progress of this program and it excites me to see how far we've come together to resolve this. I received a call from one of the reps to congratulate me on one of the negotiations that went through.
Reply from Freedom Debt Relief
Jan 05, 2021
Carmen, we are over the moon to receive such stunning feedback! We are thrilled to hear about your experience with us so far. We are excited to hear you are using the Client Dashboard to your advantage. You can keep track of your program's progress. Communicate and gain insight into continual education about the program.
Verified Customer
Velma Duenas
They were always there to answer all my questions with the program.
Reply from Freedom Debt Relief
Jan 05, 2021
We really appreciate your comments in regards to your debt relief program, Velma. Customer satisfaction is our number one pursuit. We engage and strive to assist our clients and help them achieve their goals. Keep up the great work and please reach out to us if you have any questions about your program. You can reach our Client Service Team 7 days a week by calling 800-655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief
Verified Customer
Rita Hamilton
I would appreciate more updates on our account
Reply from Freedom Debt Relief
Dec 23, 2020
Rita, thank you for bringing this to our attention. We would like to get more detail. Please allow us the opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.
Verified Customer
RoseNn calcagni
Very pleased with my progress. My credit score is finally on the rise which I am happy about
Reply from Freedom Debt Relief
Jan 05, 2021
Thank you for your thoughtful review, Rose. We are excited to hear about the improvements in your credit score. We are here every step of the way. If you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.