- Freedom Debt Relief
Freedom Debt Relief
check_circle VerifiedFreedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.
The company has considerable industry experience and high client satisfaction ratings.
With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.
The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 40 states.
On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.
View Freedom Debt Relief reviews below.
The Good
- Excellent Settlement Program and Debt Relief Services
- Experience and Accreditations
- Great Freedom Debt Relief Reviews
- Online Dashboard
- No Fees Charged Until After Debt is Settled
Excellent Settlement Program and Debt Relief Services
Freedom Debt Relief has several great advantages to its debt settlement services including:
- Low minimum of $7,500 in debt to begin debt settlement
- Costs between 15 and 25 percent of the total unsecured debt
- Free consultation with a Certified Debt Consultant
Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.
Experience and Accreditations
As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.
Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).
FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.
Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit score before you start the debt settlement process.
If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report.
While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.
Great Freedom Debt Relief Reviews
Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.
Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.
Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.
Online Dashboard
One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.
Not many debt settlement companies in the industry offer such helpful tools.
No Fees Charged Until After Debt is Settled
As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.
Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.
Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.
Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.
Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.
The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.
The Bad
- Freedom Debt Relief Cost
- Limited Availability
- Complaints
- Consumer Financial Protection Bureau Lawsuit
Freedom Debt Relief Cost
One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.
Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.
Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.
Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.
So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.
However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.
Limited Availability
Freedom Debt Relief offers debt settlement programs in only 40 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.
Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.
Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.
An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.
Complaints
While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:
- Debt settlement takes too long or isn't as effective as people hoped
- FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt
These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.
Consumer Financial Protection Bureau Lawsuit
In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:
- Make it clear that in some cases FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
- Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
- Make it clearer to consumers under what circumstances they will be charged a fee
- Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
- Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statues
- Pay restitution money to injured consumers
- Pay a civil penalty
It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.
The Bottom Line
Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief).
While people interested in other debt resolution methods, like credit counseling, a debt management plan or debt consolidation loan, will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.
FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation.
Freedom Debt Relief Frequently Asked Questions
What is Freedom Debt Relief?
Freedom Debt Relief is a debt settlement company. We offer a debt settlement program that helps you get out of debt faster and for less. With over 15 years of experience working to reduce our clients’ debt, we have resolved over $10 billion in debt since 2002.
How does the Freedom Debt Relief program work?
After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, we present the offer for you to sign off on. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when we collect our fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. We repeat this process with all of your debts until you no longer owe anything on your enrolled debts.
How does Freedom Debt Relief affect your credit?
Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, they will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.
How much does Freedom Debt Relief cost?
Our fee ranges from 15%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay us our fee in advance of a settlement on a debt.
What kind of debt does Freedom Debt Relief work with?
Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could qualify for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, do not qualify.
What happens if a creditor tries to sue me during settlement?
Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief makes available to its clients an optional subscription to a legal network of lawyers, which could help in these instances where you get sued.
Is forgiven debt taxable?
According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.
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Freedom Debt Relief
Best Company guarantees your satisfaction if you choose a company that has earned this distinction. If you're not satisfied after 30 days, simply let us know and we'll give you $100. Yes, it’s really that simple.
Learn MoreUser Reviews
Star Rating
13,773 Reviews
Review Breakdown
Sentiment Criteria
Ivan Vang
Simple and very easy to use, email confirmation are very helpful.
Reply from Freedom Debt Relief
Jan 16, 2021
Ivan, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Brenda Harrison
I am highly pleased with the service I have gotten with Freedom Debt Relief. My only negative comment is that I sometimes would like more verbal communication when ever possible.
Reply from Freedom Debt Relief
Jan 16, 2021
Hello, Brenda! We appreciate you taking the time to leave us a review! We're elated to hear about your experience within our program and we look forward to assisting you further. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Larry N Thompson
Working with Freedom Debt has helped me pay my debts down due to the pandemic.
Reply from Freedom Debt Relief
Jan 16, 2021
Hello, Larry! Thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Sherill Lander
Easy and affordable monthly payments. Am kept informed on transactions.
Reply from Freedom Debt Relief
Jan 16, 2021
Thank you, Sherill, for taking the time to leave us a review! We're elated to hear we are able to provide you with an affordable debt relief service and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Ana c Dolmo
what i like the most is the customer service.
Reply from Freedom Debt Relief
Jan 16, 2021
Ana, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Ronny
FDR and their representatives were knowledgable, patient and very nice when dealing with me and my lack of knowledge. I whole heartedly recommend them and their services.
Reply from Freedom Debt Relief
Jan 14, 2021
Hello, Ronny! We appreciate your amazing feedback regarding your experience! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you need assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Alison Greene
I really like the ease of communication, and how I don't have to deal with the companies with which I am in debt, they take care of everything.
Reply from Freedom Debt Relief
Jan 14, 2021
Alison, we appreciate you taking the time to leave us a review! We're elated to hear you are pleased with our program and we look forward to your brighter financial future. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Margaret Cueva
I have not heard from anyone since I signed up to see where you are in dealing with my creditors.
Reply from Freedom Debt Relief
Jan 14, 2021
Hello, Margaret! We're sorry to hear that you have some concerns regarding our program. A member of our team will be reaching out to you shortly to discuss your concerns. Thank you for choosing Freedom Debt Relief!
Albert Wozniak
Freedom has been on schedule to deliver as promised. I'm a little concerned about my free falling credit score but have been assured that it will bounce back relatively soon.
Reply from Freedom Debt Relief
Jan 14, 2021
Thank you, Albert, for taking the time to leave us a review! Rest assured that our team is working hard to resolve your debts and we look forward to you becoming debt-free! If you have any questions, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!
The folks i have dealt with regarding the Freedom Debt Relief has been friendly and has taken alot of pressure off my mind. When i had to file for disability i felt like i was drowning in bills with no solution til i talked with Andre. Thank God there is companies like this available.
Reply from Freedom Debt Relief
Jan 14, 2021
Thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Monica Scott
Freedom Debt Relief actually relieved my anxiety of my debt the night I talked to a representative that called. He reassured me that my debt could be conquered. So I listened and took notes so that I could think about the plan of action. Since that initial correspondence I started living without so much grief over money. A weight was lifted. I'm thankful for my decision to start a new budget especially since I couldn't work for 100 days because of the pandemic.
Reply from Freedom Debt Relief
Jan 12, 2021
Thank you, Monica, for taking the time to leave us a review! We're elated to hear about your experience with our team. We take pride in making sure our clients are supported throughout the process and we're always here for you. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Beth
I liked the way they explained things to me and how available they are to answer questions.
Reply from Freedom Debt Relief
Jan 12, 2021
Beth, thank you for taking the time to leave us a review! We're elated to hear about your experience throughout our program and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Gina DAmico
It's been a great experience. They're helping me pay off my debt with no collections bothering me. I never intended to get myself in this position, they understand and helped immensely, especially my stress level!
Reply from Freedom Debt Relief
Jan 12, 2021
Gina, we appreciate you taking the time to leave us a review! We're elated to hear about your success thus far and we will continue to work hard on settling your debts. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Daniel P Nadel
Freedom Debt Relief is straight forward and simple. Every time I called for assistance they have been there with friendly helpful words. They have never confused me with their instructions. Also, the attention for my debts was firm and timely. They are steering me out of my debt, timely and consistently. I would highly recommend FDR to ordinary Americans in my typical debt range ($30,000). Thank you for helping me.
Reply from Freedom Debt Relief
Jan 12, 2021
Hello, Daniel! Thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Colanne Puckett
They work very hard to help you they have settled one case for me. I'm so grateful for freedom debt Relief. They are Truly Truly Amazing ALWAYS there to Help you😔❤️
Reply from Freedom Debt Relief
Jan 12, 2021
Thank you, Colanne, for taking the time to leave us a review! Our negotiations team works hard to settle your debts and we're always here for you. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Mary Jane
Your call helped me clarify some questions about procedure and assistance in notifying my creditors concerning my automatic payments being stopped
Reply from Freedom Debt Relief
Jan 08, 2021
Mary, we appreciate you taking the time to leave us a review! We're ecstatic to hear about your experience with our team and we look forward to your brighter financial future. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Mike Fletcher
Very helpful and professional. R eal good service and people skills.
Reply from Freedom Debt Relief
Jan 08, 2021
Hello, Mike! Thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to your brighter financial future. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
linda M Alegarbes
Freedom Debt Relief is helping me with my debts. Mr. Bejamin P is really consoling he made me know that there is help from Freedom Debt. My only problem is that in order for me to start my payment as I had agrred I need to stop my payment deduction from my payroll so that I will be able to at least function and not worry that I will still be struggling from pay check to pay check Please I really hope that I will be able to take care of this problem of mine and with Freedom help I trust that Mr. Benjamin P assured that I will be able to get help from Freedom Debt Relief just like my relative received and now my relative is doing great better that before and so that is why I tried to seek help with Freedom Debt Relief. I hope and pray that help with prosper Thank you again for your time and consideration for helping those in need like myself way over here across the ocean. God Bless you and your company to prosper always helping those in need. I would give Freedom Debt Relief a good star of five seeing and hearing what others say and I know that I will be able to receive that also. Your customer service is very great they know how to answer and they know how to be very understanding and are well verse with how they could assist individuals like myself and show concern and willingness to go beyond to assist applicants that are in need like myself. Continue doing the good that Freedom Debt Relief stands for helping people in need and assurance that help is provided.
Reply from Freedom Debt Relief
Jan 08, 2021
Linda, we appreciate you taking the time to leave us a review! We're elated to hear about your experience with Benjamin. Rest assured our team works hard to resolve your debt with the highest savings possible. We would be more than happy to answer any questions you have at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Henry Stavisky
I like FDR because of its interactive nature and excellent and caring customer service. Its dashboard is awesome and you can clearly see what is happening. It is very transparent. I am very happy to have joined FDR.
Reply from Freedom Debt Relief
Jan 08, 2021
Hello, Henry! We appreciate you taking the time to leave us a review! We're elated to hear about your experience with our team. We are always here to assist you and we cannot wait for you to become debt-free! If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Mary Baldwin
They put my mind at ease with how simple the process is. They explained everything clearly and made sure that I understood.
Reply from Freedom Debt Relief
Jan 08, 2021
Mary, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients have a great experience with us and we look forward to you becoming debt-free. If you need assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Kenny O'Neal
The process is easy, the staff take great care making sure your issues are addressed and your end goal, financial freedom is reached.
Reply from Freedom Debt Relief
Jan 08, 2021
Kenny, thank you for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Barbara Pretti
I was very impressed with the quality of help I received. Everyone was a great help and very informative. I would recommend them to everyone.
Reply from Freedom Debt Relief
Jan 07, 2021
Hello, Barbara! We appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Sandra R Harrington
I never thought I would see the light at the end of the tunnel, but God put this amazing company to help me get my finances in order. The people at this company and their sister company are just genuine. They don't act like we are bothering them with our financial problems, they make you feel sooo at ease, like you have come to the right place to breathe a sigh of relief. I cant say enough about this company. My credit score is going up yaaay!!!
Reply from Freedom Debt Relief
Jan 07, 2021
Thank you, Sandra, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Russ Senkowski
FDR has provided exceptional results and communication throughout the entire process.
Reply from Freedom Debt Relief
Jan 05, 2021
Thank you for your thoughtful review, Russ. We are thrilled to hear about your experience with us so far. We are excited to hear you are using the resources to your advantage. You can keep track of your program's progress. Communicate and gain insight into continual education about the program. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Stephen Foreman
Friendly, helpful service with good attitude.
Reply from Freedom Debt Relief
Jan 05, 2021
Thank you for taking the time to share with us, Stephen. We are a source of hope and positivity in a time of need. We look forward to serving you and resolving your debt. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Ambar
They never communicated with my bank and they sued me and took all my money out of my bank
Reply from Freedom Debt Relief
Jan 05, 2021
Ambar, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.
karen sanchez
On occasion I was having difficulty making my monthly payment and Freedom Debit representatives were ALWAYS understanding and helpful. I would recommend them to anyone who needs help.
Reply from Freedom Debt Relief
Jan 05, 2021
We really appreciate your comments in regards to your debt relief program, Karen. We understand that our client's experiences change during their program, especially with COVID. We are here every step of the way to address any need that arises. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Katherine
Starting the process was easy and customer service was very polite and knowledgeable. I haven’t started paying yet, but I know this will be a process I will be happy with.
Reply from Freedom Debt Relief
Jan 05, 2021
We appreciate you sharing with us today, Katherine. Welcome to the family we are thrilled to serve you and assist you with your financial goals. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Jill S Bartholomew
My experience is has been very good! I always receive a quick response to all questions with exceptional professionalism.
Reply from Freedom Debt Relief
Jan 05, 2021
Thank you for your thoughtful review, Jill. We are available 7 days a week, we network on a number of platforms to address our client's concerns. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs. If you have any questions please call 800-655-6303.
John Rossini
Kayla and Elena in Leadership Resolution Team went over and above in being compassionate, understanding and sensitive to my dire situation. They both are truly exceptional representatives of your company. Other people at your company have been helpful, but these two are stellar and should be valued as terrific people on your team.
Reply from Freedom Debt Relief
Jan 05, 2021
Amazing feedback, John! We are ecstatic about the service you had received. We continue to get better and care for our clients and find real solutions that make a difference. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Christine
I Thank God for them everyday, they have taken the worry off of me and my husband so I dont have to worry about paying bills again. They have helped me in every situation when the bill collectors call me, when they keep sending certified letters, I could go on and on , thank you Freedom Debt Relief you are truly God sent
Reply from Freedom Debt Relief
Jan 05, 2021
It is rewarding to hear such great feedback about our Client Services team, Christine. Satisfaction is our number one pursuit. We engage and strive to assist our clients and help them achieve their goals. Keep up the great work and please reach out to us if you have any questions about your program. You can reach our Client Service Team 7 days a week by calling 800-655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief
janet
I am just starting but they have been great with support. great company for help as my stress levels are lower. Just a bit anxious, but it comes with the program. As long as you do the right thing you should be ok and in good hands.
Reply from Freedom Debt Relief
Jan 05, 2021
Janet, thank you for taking the time to leave honest feedback for us. Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!”
Sylvia Warren
This company did what they promised to me and my last payment was just paid, so now I am debt free whee!
Reply from Freedom Debt Relief
Jan 05, 2021
Amazing feedback, Sylvia! We are excited to see your efforts paid off, congrats on completing your program. We are looking forward to your future success and thank you for being a valued client of Freedom Debt Relief
Blair Brock
Great customer service, can’t wait to graduate the program!!!
Reply from Freedom Debt Relief
Jan 05, 2021
Blair, thank you for the kind review. We are thrilled you have taken the first step to resolve your debt with us. We will fight hard to help you save money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
.
Never thought I'd be in this position. Comfortably retired, decided to fund a new business in 1999. After a slow start, began heading in the right direction - then Covid. Was overwhelmed until I contacted FDR. Professional, trustworthy, extremely helpful - they do what they say they'll do! Making the promised progress without personally having to deal with hassles from creditors. Outstanding organization!
Reply from Freedom Debt Relief
Jan 05, 2021
It is rewarding to hear such great feedback about our Client Services team. We are excited you have taken the first step to solving your financial debt. We are here to collude with you, we look forward to your coming success. If you have any questions, please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Duane Skiver
I don't like the fact that I've been sued twice when you're supposed to be contacting the collectors and resolving the issues.
Reply from Freedom Debt Relief
Jan 05, 2021
Duane, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.
Les Dennis
FDR has kept me informed of every step they have taken to help me resolve my debts. FDR has given me all the information I need to explain what they do and how they do it. They have told me when I need to do something to help get them working for me. I am very satisfied with the work they're doing and for them keeping me informed.
Reply from Freedom Debt Relief
Jan 05, 2021
Amazing feedback, Les. Thank you for taking the time to share with us, client. We are excited you're using the Customer Service Dashboard to keep track of your progress. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Carmen Julia Molina
You take care of everything in terms of looking for solutions...
Reply from Freedom Debt Relief
Jan 05, 2021
Thank you for taking the time to share with us, Carmen. We strive to serve our clients and make a real difference both in their mental and financial health. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Mable L Bowling
It was a nice transition and the rep that helped me was excellent.
Reply from Freedom Debt Relief
Jan 05, 2021
We appreciate you sharing with us today, Mable. We are informative but not overwhelming. We are effective but not rushed. You can count on us to serve you and provide real results. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Grace Ann Bratu
easy access to call to check up account.
Reply from Freedom Debt Relief
Jan 05, 2021
Grace, we are over the moon to receive such stunning feedback! We want to serve you, and make each interaction easy and understandable. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Akenese Pomale
They explained every details of the program to your understanding they are fast very professional I am so grateful and thankful that I have found the right Dept program to help me with my depts I will absolutely recommend FDR to my friends and families and especially to those who needs help with their Depts problems
Reply from Freedom Debt Relief
Jan 05, 2021
We really appreciate your comments in regards to your program, Akenese. Our years of experience allow us to make each interaction effective and informative. We look forward to your coming success and you can rest assured that your friends and family will receive the same satisfaction. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Verified Customer
Anonymous
Because of coronavirus we had three factories shut down and I lost several hundred clients and I could not make payments. I am very happy I went through freedom with everything that has happened. They will got to bat foy you. Most of the accounts were settled for half or less. I am happy with that. Whenever we had a question or problem, they were right there. Whenever something got settled. They text me to see if I agree to the settlement.
Reply from Freedom Debt Relief
Jan 05, 2021
Anonymous, thank you for the kind review. We understand that our client's financial conditions can change especially during a worldwide pandemic. We are here every step of the way to help you to move forward and resolve your debt. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Verified Customer
Christina
I had a lot of credit card debt and I think freedom debt relief is a pretty good service.
Reply from Freedom Debt Relief
Jan 05, 2021
Thank you for your thoughtful review, Christina. We strive to serve our clients and provide the best results to help you save money and time. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Verified Customer
Darrold
Customer support was very attentive and answered all of our questions. They were happy to help us. They are good people. I feel very good about them.
Reply from Freedom Debt Relief
Jan 05, 2021
We appreciate you sharing with us today, Darrold. Customer satisfaction is our number one pursuit. We engage and strive to assist our clients and help them achieve their goals. Keep up the great work and please reach out to us if you have any questions about your program. You can reach our Client Service Team 7 days a week by calling 800-655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief
Verified Customer
Anonce
Every time he makes a settlement, it is brought to me and we decide together. He is trying to keep me updated and to work with me. I can not complain about the service I’ve gotten.
Reply from Freedom Debt Relief
Jan 05, 2021
Thank you for taking the time to share with us, Anonce. We provide total customer gratification. We are here every step of the way and aim to help you save money and time. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Verified Customer
Annekee
I feel like I made the best decision for me possible by signing up with Freedom Debt Relief. I actually have a little bit of peace of mind knowing they are there to help me because debt can be overwhelming. They’re always available and communicate any possible way.
Reply from Freedom Debt Relief
Jan 05, 2021
Annekee, thank you for the kind review. We are honored to hear how positive the program has impacted you. We are here to address your needs and you can call us 7 days a week at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief.
Verified Customer
Tina
If you are in debt, this is a great company. They have done a lot to turn things around for my credit. There is value in everything they do. I feel good.
Reply from Freedom Debt Relief
Jan 05, 2021
We really appreciate your comments in regards to your debt relief program, Tina. we provide total customer gratification. We are here every step of the way and aim to help you save money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Verified Customer
Nelda
Freedom Debt Relief works really well. They are always there for me. When I call I get what I needed promptly. I feel like I did the right thing.
Reply from Freedom Debt Relief
Jan 05, 2021
We really appreciate your comments in regards to your program, Nelda. We strive to provide quality customer care. Our years of experience allow us to address your questions in a timely manner. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Verified Customer
Ronda
Everybody I’ve talked to has been very pleasant. I am very happy with the employees. Every time I called because I needed help with something or I needed to lower my payment because of covid, they were very helpful and pleasant. It seemed like it took longer than they set out with. It was supposed to be within three years and it has been almost five and I am almost done. I don’t know why it took so long.
Reply from Freedom Debt Relief
Jan 05, 2021
Ronda, Thank you for taking the time to leave honest feedback for us. Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!”
Verified Customer
Becky
We were in over our heads and there was really no end in sight and they made the process very helpful and easy for us. I am glad we made this choice. They ae doing something I could not.
Reply from Freedom Debt Relief
Jan 05, 2021
Amazing feedback, Becky! We are thrilled you have taken the first step to resolve your debt. We are here every step of the way. We look forward to serving you throughout the length of the program. If you have any questions, please call 800-655-6303. Thank you for choosing Freedom Debt Relief.