Freedom Debt Relief
check_circleverifiedFreedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.
The company has considerable industry experience and high client satisfaction ratings.
With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.
The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 38 states.
On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.
View Freedom Debt Relief reviews below.
The Good
- Excellent Settlement Program and Debt Relief Services
- Experience and Accreditations
- Great Freedom Debt Relief Reviews
- Online Dashboard
- No Fees Charged Until After Debt is Settled
Excellent Settlement Program and Debt Relief Services
Freedom Debt Relief has several great advantages to its debt settlement services including:
- Low minimum of $7,500 in debt to begin debt settlement
- Costs between 15 and 25 percent of the total unsecured debt
- Free consultation with a Certified Debt Consultant
Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.
Experience and Accreditations
As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.
Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).
FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.
Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit before you start the debt settlement process.
If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report.
While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.
Great Freedom Debt Relief Reviews
Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.
Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.
Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.
Online Dashboard
One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.
Not many debt settlement companies in the industry offer such helpful tools.
No Fees Charged Until After Debt is Settled
As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.
Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.
Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.
Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.
Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.
The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.
The Bad
- Freedom Debt Relief Cost
- Limited Availability
- Complaints
- Consumer Financial Protection Bureau Lawsuit
Freedom Debt Relief Cost
One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.
Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.
Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.
Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.
So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.
However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.
Limited Availability
Freedom Debt Relief offers debt settlement programs in only 38 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.
Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.
Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.
An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.
Complaints
While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:
- Debt settlement takes too long or isn't as effective as people hoped
- FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt
These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.
Consumer Financial Protection Bureau Lawsuit
In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:
- Make it clear that in some cases FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
- Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
- Make it clearer to consumers under what circumstances they will be charged a fee
- Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
- Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statues
- Pay restitution money to injured consumers
- Pay a civil penalty
It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.
The Bottom Line
Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief).
While people interested in other debt resolution methods, like credit counseling, a debt management plan or debt consolidation loan, will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.
FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation.
Call our recommended rep over at Freedom Debt Relief below.
1-(855) 491-1073
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Freedom Debt Relief Frequently Asked Questions
What is Freedom Debt Relief?
Freedom Debt Relief is a debt settlement company. We offer a debt settlement program that helps you get out of debt faster and for less. With over 15 years of experience working to reduce our clients’ debt, we have resolved over $10 billion in debt since 2002.
How does the Freedom Debt Relief program work?
After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, we present the offer for you to sign off on. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when we collect our fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. We repeat this process with all of your debts until you no longer owe anything on your enrolled debts.
How does Freedom Debt Relief affect your credit?
Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, they will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.
How much does Freedom Debt Relief cost?
Our fee ranges from 15%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay us our fee in advance of a settlement on a debt.
What kind of debt does Freedom Debt Relief work with?
Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could qualify for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, do not qualify.
What happens if a creditor tries to sue me during settlement?
Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief makes available to its clients an optional subscription to a legal network of lawyers, which could help in these instances where you get sued.
Is forgiven debt taxable?
According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.
Message from
Freedom Debt Relief
User Reviews
Star Rating
10,714 Reviews
Review Breakdown
Sentiment Criteria
They are very helpful every step of the way to get the best results for you and answer all your questions that you may have. They work for you and look out for your best interest. Love them.
This has been such a blessing to us! It’s such a relief to have FDR helping us to eliminate our debt quicker than if we had tried it on our own. FDR is very good in communicating with us in the total process. It is so stress free!
Fast and courteous and explain each transaction every step of the way. Getting my debt paid down faster than I thought I could.
Great customer service, letting me know what is going on with my enrolled debts , and helping me out with any questions I have on my account , getting me taking care on my debts
Freedom has provided the best customer service and has assisted me every step of the way. They have made it easy for me to feel back in control of my finances.
It was good, they resolved my first debt quickly.
So far my debt is being dealt with. I was told of a 7 dollar monthly charge and if I wanted the legal assist I would be charged 12 dollars monthly for that too. Good thing because I did need them. But I wasn't told about the hidden charges called "settlement fees" for each settlement, costing as high as almost 300 dollars for a less that 900 dollar balance. Its taken 5 years so far and I was told it would take only 3. I cant wait for this to be over with. and NO I would not reccommend them.
Been extremely happy with experience with Freedom Debt Relief. No regrets. Anxious at times but they have been there encouraging, advising, and helping me. They have managed to negotiate settlements with savings for 2 of 3 of my debts and working on the third.
I lost my husband last year. My credit cards were maxed out and I dI know what to do. Freedom Debt Relief has been a life saver. We have made progress on paying off some accounts and working on the others. My credit score has gone up in the last month. I will be able to pay off the rest during the time I have to go for the debt relief. This has been a positive experience. If u sign up give them time I was nervous at first. Judith Daniel
We signed up with freedom debt relief due to professional presentation and friendly advise and being very helpful in presenting the program it was a relatively easy process to get started in the program.
At this point, I am feeling a little bit more relieved that my debt is going down. My only concern is that the timeline keeps getting extended to when I will be graduated from this program which means more money I’ll be paying than what I was originally quoted.
My experience have been good They understand my situation and work with me
I’ve only been involved with FDR for about a year, but I have made leaping improvements towards knocking down my debt. I sincerely hope that the next few years prove to be as spectacular as this year has been...PERIOD!
Reply from Freedom Debt Relief
Nov 12, 2019
We value your feedback, Ron! Our team Congratulates you on your success thus far. We're so happy to be a part of your journey to financial freedom. If you have any questions, please don't hesitate to contact Client Services. They can be reached at 1-800-655-6303 or via email at [email protected] Thank you for choosing Freedom Debt Relief.
Freedom Debt Relief has stayed right on top of things. Questions that needed answered or resolutions needing to be resolved they’re sending us notifications very promptly. Their customer service always greets you with great respect and ready to answer any question. We are so thankful we took this step into becoming debt-free and to have them as part of our team
Reply from Freedom Debt Relief
Nov 12, 2019
Thank you very much, Michael! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom. Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at [email protected] Thank you for choosing Freedom Debt Relief!
Representatives are excellent to work with. Emails are very self explanatory.
Reply from Freedom Debt Relief
Nov 12, 2019
Hello Jay, thank you for sharing your experience with us. We pride ourselves in providing world-class Customer Service. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at [email protected] Thank you for choosing Freedom Debt Relief!
The program is very liberating. I have peace of mind now the t enrolled in it. The customer service is very quick to respond to your questions and concerns. Definitely will refer you to somebody who needs your service.
Reply from Freedom Debt Relief
Nov 12, 2019
Hi, Mary, we're so glad that you're feeling relieved to have our negotiators settle your accounts. Our team looks forward to your success in the program! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Good job working in my case I save money
Reply from Freedom Debt Relief
Nov 12, 2019
Hello, Alicia, thank you for your review. Settlement savings are one of the best parts of our program, so we are glad you've saved money and are satisfied! You're on the way to a debt-free future! Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
All the people I have talked to have been very helpful and answered all my questions
Reply from Freedom Debt Relief
Nov 12, 2019
Greetings Gail! We value your feedback. Our team of specialists' is dedicated to assisting you along the path to a better financial future! Congratulations on your progress thus far! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
I’m very pleased with my decision finding you and having your company to help out with my struggles. Thank you so much.
Reply from Freedom Debt Relief
Nov 11, 2019
Thank you for your review, Michele. It makes us happy to know we are providing you with great services. We look forward to continuing to help you reach your financial goals. Let us know if you come across any questions or concerns. You can contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Best company ever, very friendly staff, always goes out of their way to help their clients. Settles debt s in a timely manner. Would recommend freedom debt relief to everyone who is struggling with debt
Reply from Freedom Debt Relief
Jul 31, 2019
Thank you for sharing your feedback, Janet. Our team is proud to be offering you an alternative solution to resolve your debt. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
They actually added to my debt with their fees. They settled for the full amount i owed and still charged me thousands in “settlement fees”. They took advantage of me and i am still paying the price.
Reply from Freedom Debt Relief
Nov 11, 2019
We are sorry to hear that you are not satisfied with the results of your program. Please reply with your contact information so we can review your account and address your concerns. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Freedom Debt Relief can be a life saver when an event makes your ability to resolve your debts any other way except bankruptcy, ruined credit, numerous legal actions. I had such an event and Freedom Debt has proven to be a trusted partner in this situation and I hope to have it resolved in a few years instead of a lifetime that I was looking at.
Reply from Freedom Debt Relief
Nov 11, 2019
We appreciate your great review! Our team is thrilled to get you back on track to financial freedom. We encourage you to keep up the great work on being debt-free. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
I've only been with freedom for two months and they already got me settlement with one of my creditors, freedom is awesome!
Reply from Freedom Debt Relief
Nov 11, 2019
Hello Danielle, thank you for sharing your experience with us. Congratulations on your very first settlement! As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for being a valued client of Freedom Debt Relief!
I have been guided and encouraged through the entire process. I'm not good on computers, but you guys have made it an easy process. I will continue to keep my end of the bargain ,by making my monthly deposits on schedule. Thanks for all your help !
Reply from Freedom Debt Relief
Nov 11, 2019
Hello, Debbie, thank you for your review! Each month as you fulfill your program commitment, you get one step closer to being debt-free! We are excited to assist you throughout this journey! Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at [email protected] Thank you for choosing Freedom Debt Relief!
I just started the program 3 months ago. The customer service(Jennifer J.) has been great. I get so nervous, about the past due notices I receive, because I was never ever late on a payment. I will call Jennifer and she will assure me, this is normal. I’m just wondering when it will stop?
Reply from Freedom Debt Relief
Nov 11, 2019
Congratulations, Susan! We welcome you into the program, we look forward to being able to assist you in obtaining your goal of financial freedom. Past due notices are to be expected and are apart of the process. If you have any further questions or need a more in-depth breakdown please reach out to Client Services via phone or email at (800) 655-6303 or [email protected] Thank you for choosing Freedom Debt Relief!
So far everything has happened within the scheduled time frame. There are still three more lenders that are holding out of negotiations. However, I am hopeful that Freedom Debt Relief will deliver as promise.
Reply from Freedom Debt Relief
Nov 09, 2019
Jesse, thank you for your response. Yes, negotiations may take time as there are plenty of factors that go into getting a settlement. However, we are more than confident in our negotiations team to follow through in completing your accounts. Please let us know if you have any questions or concerns regarding your account. You can reach our client service at (800) 655-6303.
They were very well informed on what to do.
Reply from Freedom Debt Relief
Jan 04, 2019
Thank you for sharing your positive experience, Dorothy! We're happy to hear that your program is running smoothly and we want to also congratulate you on your savings thus far! Throughout your journey with us, don't hesitate to contact client services at (800) 655-6303 or log onto www.fdrclient.com when you have questions regarding your account. Thank you for choosing Freedom Debt Relief!
So far, it is a real good experience!! First class customer service, always on top, great disposition of representatives, information at their finger tips, really remarkable.
Reply from Freedom Debt Relief
Jun 25, 2019
It's rewarding to hear your valuable feedback, Jose! We're so excited to resolve your debt and help you achieve a better financial future. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
I am very impressed with how "hassle-free" this whole process has been! Everything that was explained to me at the beginning of the process (by Antonio N) has been exactly as it was told; and I am so relieved. I started in March 2019 and have had no problems at all. I am so happy that my debt is really being taken care of and in the most professional, respectful manner.
Reply from Freedom Debt Relief
Nov 08, 2019
Valerie, we are thrilled to read your review! It is our pleasure to relieve some of the burdens off of you. We are so happy to know this process has been smooth for you. If you have any questions or concerns, please don't hesitate to contact Client Services. They can be reached at 1-800-655-6303 or via email at [email protected] Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
I just started the program,but so far I am very satisfied with it FDR they are so polite, and professional. Thank you so much.
Reply from Freedom Debt Relief
Nov 07, 2019
Welcome, Terry! We look forward to being able to assist you in relieving your debt. Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom!
They have been good at staying in contact and it’s nice to be able to go online and see how much is in the actual account, makes us feel better and more comfortable. Only negative is I’m still getting emails saying final payment due and I thought that would go away after first month or so.
Reply from Freedom Debt Relief
Nov 07, 2019
Hello, Ian, thank you for your review! We work hard to ensure we are providing our clients with excellent service, along with guiding them through their journey to financial freedom. Unfortunately, creditor contact is usual during the program, however, we have procedures in place to assist in with this matter. If you have any further questions or need a more in-depth breakdown please reach out to Client Services via phone or email at (800) 655-6303 or [email protected] Thank you for choosing Freedom Debt Relief!
The FDR Team is really working hard to resolve my debt. They are true to their words & actions.
Reply from Freedom Debt Relief
Nov 07, 2019
We appreciate your valuable feedback, Jojo! We pride ourselves in having honesty and open communication when assisting our clients. Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at [email protected] Thank you for choosing Freedom Debt Relief!
Been in the program for four months and still getting calls from creditors not happy with that took four months for the first settlement and that is being payed over three payments money in the pot seems like the drag settlements out
Reply from Freedom Debt Relief
Nov 07, 2019
Congratulations on your very first settlement, Jim! Our negotiations team works hard to ensure we are not just settling our client's accounts, but their debt is being reduced. This process can be time-consuming but rest assured we are working hard to get you to your goal of being debt-free. If you have any further questions or need a more in-depth breakdown, please reach out to Client Services via phone or email at (800) 655-6303 or [email protected] Thank you for choosing Freedom Debt Relief!
They claim they will save you all this money on debt and don't save you a penny!!!
Reply from Freedom Debt Relief
Nov 07, 2019
Hello, Dirk, we are sorry to hear that you are not satisfied. A member of our team would like to reach out to you to address your concerns. Please provide us with your contact information so we can assist. Thank you.
My experience so far has been excellent. All the people I have interacted with have been extremely professional, knowledgeable, friendly and accommodating. If all goes as planned I will be very pleased.
Reply from Freedom Debt Relief
Nov 07, 2019
Hi, Paul, we appreciate your kind words about our service. Our team is glad that you are confident in our ability to negotiate your debt and provide you with savings! Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
No surprises, Anthony M is OUTSTANDING
Reply from Freedom Debt Relief
Nov 07, 2019
Welcome, Robert! It is a pleasure to be able to assist you in obtaining your goal of financial freedom! Our team of professionals looks forward to further assisting with all of your needs. If you are ever feeling uneasy or just need someone to talk to about your account, reach out to Client Services (800) 655-6303 or [email protected] Thank you for choosing Freedom Debt Relief!
My family has avoided bankruptcy by joining with Freedom Debt Relief. Easy and clear goals have helped us move toward future financial freedom.
Reply from Freedom Debt Relief
Nov 07, 2019
Thank you very much, Emmett! We love that we could step in and assist you and your family with your financial goals. Our stunning team will continue to work hard to settle the remaining of your debt and having you become officially debt-free! You can also check on your program online on your Client Dashboard www.fdr.client.com or contact Client Services, they can be reached at 1-800-655-6303 Thank you for choosing Freedom Debt Relief.
From the time I heard a voice at the debt relief program named Lisa, I felt the stress being lifted from my shoulders. Lisa explained step by step how the program would get us out of debt without any bad repercussions. She took us through the forms set by set and made sure there were no problems. She then called a few days later to mske sure we were ok with everything. She then put us through to paige who was also warm and wanted us to get our debts paid easier. We have been so upset due to dental emergencies because we had a credit score in the high 70s and were trying to get to 800. Paige also made us feel welcome. She was very skillful in getting us relaxed about getting our bills paid in a quick and m easy manner. Since we finally had our first payment i am anxious to see the plan working. We are totally happy so far and would recommend it to family and friends. Thank you again
Reply from Freedom Debt Relief
Nov 07, 2019
We are thrilled to have you join us, Shirlee! We look forward to being able to provide you with not only debt relief but also stress relief. Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at [email protected] Thank you for choosing Freedom Debt Relief!
Professional, courteous, knowledgeable and very patient. The program helps at your pace and all questions are answered in a timely matter.
Reply from Freedom Debt Relief
Nov 07, 2019
Gem, our team is delighted to hear that you value the efforts we have put toward gaining your financial freedom back. We encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
I have never called and not gotten a response! The reps have been great with following up on my concerns.
Reply from Freedom Debt Relief
Nov 07, 2019
Hello, Lily! Thank you for taking the time to leave such valuable feedback regarding our Client Services team! We take pride in providing world-class customer service. Please reach out to our Client Services team at 1-800-655-6303 if you have questions.
there have been times when I emailed the support email because I didn't understand the process and I was not given clear information on what was going on, that is until I actually called and spoke to someone. Other than that, your company has been a life saver. I appreciate that you have given me the opportunity to pay this enormous debt at such a huge reduced amount. You have set my mind at ease. Thank you.
Reply from Freedom Debt Relief
Nov 07, 2019
Greetings, Anita! We appreciate your valuable feedback about our Client Services team. Our Client Services team is more than happy to help you out seven days a week to provide you with more detailed answers. They can be reached at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!
Seems like a good way to get rid of debt but I wish I never need them again. It takes forever, they charge you upfront maintenance fees and then as they settle accounts you get charged a settlement fee, and you still have to pay capital gain tax at the year end, and your credit is jacked up in the process. I guess they have to make money too.
Reply from Freedom Debt Relief
Nov 07, 2019
Amekia, we appreciate your honest feedback. Keep in mind that our settlement fees are bigger savings than having to pay your creditors the full 100% of the debt owed + interest % + any additional fees they charge. Yes, your creditor may have presented a lower settlement amount, but that is just to pull you back in so they could hit you with having to pay the full balance. Our settlements are secure and offer you a reduction in your debt that will lead you to become financially free! Contact Client Services at 1-800-655-6303 if you have questions.
Friendly staff, knowledgeable and efficient. They took my case right away and explained everything to the last detail. I am thrilled to be getting such great service and getting out of debt in a reasonable amount of time.
Reply from Freedom Debt Relief
Nov 07, 2019
We appreciate your feedback, Emily! We want our clients to feel comfortable being in our program, and we're glad to hear you have been informed of how the program works so that you can be at ease during this process. Please contact Client Services at 1-800-655-6303 if you have questions regarding your account.
I have been using Freedom Debt for a few months now. I have already received my first settlement. I am excited how easy it was to get started and my advisor Carol has been such a blessing to talk to and work with. I am thankful to finally get away from the credit card debt that was killing me and now I can pay my bills and get my credit card debt paid off.
Reply from Freedom Debt Relief
Nov 07, 2019
Thank you for taking the time to leave us a review, Michelle! We're pleased to hear you had a positive experience with your Debt Consultant! Our goal is for our clients to feel at ease during the program. Keep in mind as we continue along your debt-free journey, you can reach out to Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!
So far, my experience with Freedom Debt Relief has been a bit uneasy or unnerving due to the phone calls that I've been receiving since I've ceased paying some of my debtors. Although I accept the responsibility of arriving at this point in my financial journey but to both observe and accept the procedures employed by this organization to aid in correcting my errors in financial utilization is becoming more a visual relief and is allowing me some anticipated relaxing of my mental anguish. So, I'm ready to stay on course on my part of the process and look for a positive result to this terrible phase of my life.
Reply from Freedom Debt Relief
Nov 05, 2019
Hi, Herbert! Thank you for taking the time to leave us a review. Each month as you fulfill your program commitment, you get one step closer to being debt-free! We are excited to assist you throughout this journey! Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
So far my experience has been good. I get timely texts and emails for when a settlement is being reach. I like that i can text right back with my response
Reply from Freedom Debt Relief
Nov 05, 2019
Congratulations on your success within the program, Tina! We work very hard to ensure our clients can receive not only debt relief but also stress relief, as we want the program to feel easy for everyone. You can also check your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
As easy as it was to get in financial trouble, Freedom Debt Relief is great at helping me resolve my troubles. Thank you
Reply from Freedom Debt Relief
Nov 05, 2019
Hello, Veronica, thank you for your feedback. It is our pleasure to provide you with constant support throughout your debt relief program. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at [email protected] Thank you for choosing Freedom Debt Relief!
I was reluctant to do this program as I don't like to damage my credit score or be late on payments. As the rep told me my credit score was only affected for a couple of months and the score didn't drop as much as you would think. They got me a settlement within 6 months. I appreciate that.
Reply from Freedom Debt Relief
Nov 05, 2019
Hello, Heidi! Thank you for taking the time to leave us a wonderful review! Although, we know credit is important to our clients we also want to ensure we are reaching your goal of becoming debt-free as well! Our negotiations team works diligently to reach the best settlements possible for you. Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
they have helped me with my debt and continue to help me with it until it is resolved
Reply from Freedom Debt Relief
Nov 05, 2019
Hi, Glen, we are pleased to read your review. We are happy to be your debt settlement company and are excited to see you complete the program successfully! If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
I want to take the time to thank you for the relief you have given. Since you have been working on my debt, I feel like I can breath again, Freedom Debt Relief is doing an amazing job, and I am happy I chose you to work on getting all my debt gone. Thank you again
Reply from Freedom Debt Relief
Nov 05, 2019
Sidney, we appreciate your generous feedback about our company! We take pride in providing our clients with not only debt relief but also stress relief when going through our program. Continue to track your success online through your Client Dashboard at www.fdrclient.com or contacting Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!