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Freedom Debt Relief

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LAST UPDATED: July 24th, 2024

Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in consumer debt since its founding in 2002.

The company has considerable industry experience and high client satisfaction ratings.

With all the major industry accreditations, Freedom Debt Relief (FDR) is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular program payments to an account to fund settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.

FDR offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 32 states. It does not, however, offer debt management plans or credit counseling for those not interested in debt settlement, as Freedom Debt Relief is a debt settlement company.

On average, Freedom Debt Relief charges 24 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle an account enrolled at $5,000, it will cost around $1,200. 

View Freedom Debt Relief reviews below.

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The Good

  • Excellent Settlement Program and Debt Relief Services
  • Experience and Accreditations
  • Great Freedom Debt Relief Reviews
  • Online Dashboard
  • No Fees Charged Until After a Settlement Is Authorized and First Payment Has Been Made

Excellent Settlement Program and Debt Relief Services

As a leading debt settlement company, Freedom Debt Relief has several great advantages to its debt settlement services, including

  • Low minimum of $7,500 in unsecured debt to begin debt settlement
  • Costs between 18.25 and 25 percent of the total enrolled unsecured debt
  • Free consultation with a Certified Debt Consultant

Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.

Experience and Accreditations

As an accredited debt relief company, Freedom Debt Relief has over 20 years of experience in the debt settlement industry. It has settled over four million accounts since its founding and settles $16 billion in debt.

Freedom Debt Relief has years of experience working with creditors on behalf of the client, the creditor, and the client. FDR will work to obtain settlements that resolve credit card debt (or any type of unsecured debt, such as personal loan debt or medical debt).

FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.

Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit score before you start the debt settlement process.

Great Freedom Debt Relief Reviews

Most Freedom Debt reviews on Best Company are positive. People commend FDR for having good customer service, explaining debt settlement, and keeping them updated on where they are at in the debt settlement program.

Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save them from paying a large percentage of what they owe. 

Despite the debt settlement program's tendency to negatively affect credit scores in the first six months, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.

Online Dashboard

One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.

Not many debt settlement companies in the industry offer this tool as part of their packages.

No Fees Charged Until After a Settlement Is Settled and First Payment Hast Been Made

As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to negotiate their debt and relieve their burden.

Freedom Debt Relief doesn't charge an upfront fee or any other fees until after debt is settled with creditors, the settlement has been authorized with the client, and the first payment has been made. This practice is standard for the industry. Debt relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.

Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put the monthly deposit that was agreed upon into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.

Next, FDR's representatives will negotiate with your creditors to settle your debt.

Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 24 percent fees on enrolled debt), but its services are thorough.

The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.

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The Bad

  • Freedom Debt Relief Cost
  • Limited Availability
  • Limited Services
  • Consumer Financial Protection Bureau Lawsuit

Freedom Debt Relief Cost

To settle an account enrolled at $5,000, it will cost around $1,200 (or about 24 percent of the enrolled debt).

Users are charged an average of 24 percent of their total enrolled debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 18.25 and 25 percent. The rates vary depending on the state the client lives in.

Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.

Although working with a debt settlement firm still could save you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.

So exactly how much will Freedom Debt Relief cost you? It will cost you around 23 percent of your total enrolled debt, but you will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement has been authorized and the first payment has been made.

However, Freedom Debt Relief’s services are high quality and could make it easier to make your way to living debt-free.

Limited Availability

Freedom Debt Relief offers debt settlement programs in only 32 states. If Freedom Debt Relief does not offer its debt relief program in your state, you'll have to consider other debt settlement companies.

Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.

Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 18.25 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.

An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt. The difference between unsecured and secured debt is that unsecured debt is not backed by assets or collateral, while secured debt is.

Limited Services

Some debt relief agencies provide services outside of debt settlement, such as credit counseling, advocating for a lower interest rate on your debt, or debt management plans. However, Freedom Debt Relief does not offer these services.

As such, if you choose to go with Freedom Debt Relief to help you work toward resolving your debt, be aware that you will be signing up for a debt settlement program, and may still receive calls from a debt collector or face the risk of a negative impact on your credit score. 

Consumer Financial Protection Bureau Lawsuit

In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would do the following:

  • Make it clear that in some cases, FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
  • Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
  • Make it clearer to consumers under what circumstances they will be charged a fee
  • Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
  • Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statutes
  • Pay restitution money to injured consumers
  • Pay a civil penalty

It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.

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The Bottom Line

Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 18.25 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief). 

If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report. While there are some risks to debt settlement, this process allows you to settle debts. It's not bankruptcy and it could get you on the path to becoming debt free.

While people interested in other debt resolution methods, like credit counseling, a debt management plan, or debt consolidation loan will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.

FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation and a reliable debt relief program, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from the company during your free consultation. 

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Freedom Debt Relief Frequently Asked Questions

What is Freedom Debt Relief?

Freedom Debt Relief is a debt settlement company. The company offers a debt settlement program that helps you get rid of debt faster and for less when compared to making minimum payments. With over 19 years of experience working to reduce its clients’ debt, Freedom Debt Relief has resolved over $10 billion in debt since 2002.

How does the Freedom Debt Relief program work?

After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, Freedom Debt Relief presents the offer for you to authorize. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when Freedom Debt Relief collects its fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. This process is repeated with all of your debts until you no longer owe anything on your enrolled debts.

How does Freedom Debt Relief affect your credit?

Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, the company will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.

How much does Freedom Debt Relief cost?

Freedom Debt Relief's fee ranges from 18.25%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay the company the fee in advance of a settlement on a debt.

What kind of debt does Freedom Debt Relief work with?

Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could be eligible for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, are not eligible.

What happens if a creditor tries to sue me during settlement?

Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief works with a network of lawyers it makes available to help qualifying clients in these situations — at no additional cost.

Is forgiven debt taxable?

According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.

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4.8

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17,432 Reviews

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Stephen

I am grateful for the assistance provided by the person who helped set up my debt payment plan. Although I wish I didn't have to resort to this, getting a loan from banks was not an option due to financial constraints. The process has been smooth so far, with one debt already being addressed. While I initially hesitated, this was the only viable solution for me as I couldn't manage credit card payments. I appreciate the support and hope for continued progress.

1 week ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience with us, Stephen. We understand that seeking help with debt payments can be a challenging decision, and we're glad that our assistance has made the process smoother for you. We look forward to your continued success, keep up the hard work!

Jul. 19th, 2024

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Kathy

I am extremely satisfied with the results of the program. My expectations were exceeded as my credit card debts were resolved much quicker than anticipated. I initially had around 6 or 7 credit cards to deal with, and now I am down to just one in less than a year. I am eagerly waiting for the final one to be resolved. I am grateful for the program and would definitely recommend it to others struggling with debt. It has been a great help and I would not hesitate to do it again if needed.

1 week ago

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Reply from Freedom Debt Relief

Thank you so much for sharing your wonderful experience with us, Kathy! We're thrilled to hear that your expectations were exceeded and that your credit card debts were resolved quicker than anticipated. Your gratitude and willingness to recommend our program to others mean a lot to us. We're here to help, and we're glad to have made a positive impact on your financial journey. Please don't hesitate to reach out if you need any further assistance or have any questions !

Jul. 19th, 2024

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Anonymous

Starting this program was nerve-wracking, but the helpful team made it easier. They guided me through, showing me the positive side. Getting out of debt seemed impossible, but with their help, it's happening. It's the best decision I made. So far, everything is going well.

1 week ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience. We know starting something new can be scary, but we want to applaud you for taking the steps to better your financial future! Thank you for choosing FDR!

Jul. 22nd, 2024

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Debbie

I had a great experience with them. They explained everything clearly and set me up with an affordable program. I feel good about my decision, even though I felt like I had no choice. Overall, I'm satisfied with their service.

1 week ago

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Reply from Freedom Debt Relief

Hi Debbie, thank you for sharing your experience with us! We're glad to hear that everything was explained clearly and that we could set you up with an affordable program. It's great to know that you feel good about your decision and are satisfied with our service. If you have any further questions or need assistance, please don't hesitate to reach out.

Jul. 22nd, 2024

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Anonymous

I highly recommend Freedom Debt Relief for resolving my debt issues. I found them through an advertisement and they have been working diligently to resolve all my debts. I am very satisfied with their service and would recommend them to my family and friends.

1 week ago

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Reply from Freedom Debt Relief

Thank you so much for your high recommendation! We're delighted to hear that you found us through an advertisement and have been satisfied with our diligent efforts to resolve your debts. Your satisfaction is our top priority, and it means a lot to us that you would recommend our services to your family and friends. If you ever need further assistance, please don't hesitate to reach out.

Jul. 22nd, 2024

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Diana

Despite feeling anxious at times, the settlement process was smooth and my questions were answered promptly. I had mixed feelings about the process, but ultimately found it necessary and organized. While I wish they would remind me to check my dashboard more often, they have kept me well informed.

1 week ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience with us, Diana! We're glad to hear that despite some initial anxiety, you found our settlement process smooth and our responses prompt. Your feedback is valuable to us, and we appreciate your thoughts on our dashboard reminders. Thank you for choosing FDR, please let us know how we can continue to support you!

Jul. 22nd, 2024

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Karen

So easy to do . Start right away. No more stress about bills. Start all over, repairs your credit score. People are so helpful. You must see how they can help you. Amazing

4 days ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience! We’re thrilled to hear that our process has been easy and stress-free for you. If you need any further assistance, please don’t hesitate to reach out!

Jul. 26th, 2024

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Sharon

They were a team of five and they were truly excellent. I had to call them due to illness, and I'm glad I did. They were responsive when I called and provided excellent service.

1 week ago

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Reply from Freedom Debt Relief

Hi Sharon, thank you for sharing your experience with us. We are happy to hear that we were able to help you in a time when you needed to focus on your wellness. Please let us know how we can continue to support you.

Jul. 22nd, 2024

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Louis

I am extremely satisfied with the service provided. The staff answered all my questions thoroughly and efficiently, making my experience very pleasant. I would highly recommend this company to others.

1 week ago

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Reply from Freedom Debt Relief

Thank you for your wonderful review, Louis! We're thrilled to hear that you are extremely satisfied with our service and that our staff could answer all your questions thoroughly and efficiently. Your recommendation means a lot to us. If you ever need further assistance, please feel free to reach out.

Jul. 22nd, 2024

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Anonymous

I am impressed with how quickly they answer the phone and the knowledgeable responses I receive. Every person I speak with is able to answer my questions correctly. Overall, it was a great decision to choose this company.

1 week ago

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Reply from Freedom Debt Relief

It's great to hear that your experience with us has been so positive! Having responsive and knowledgeable support can make a significant difference. If you have any other feedback or need further assistance, feel free to let us know!

Jul. 19th, 2024

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Carl

I had a positive experience with the company. They were responsive to my inquiries, with a helpful dashboard that I should have utilized more. Overall, I have no regrets and found it to be a good way to handle things.

1 week ago

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Reply from Freedom Debt Relief

Hi Carl, thank you for sharing your experience with us. We are happy to hear that you feel confident with your decision to allow us the opportunity to help you achieve your goals of becoming debt free! Keep up the great work!

Jul. 22nd, 2024

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Jean

I am so lucky that I found Freedom Debt Relief, they have been so wonderful! After only nine months, two of my credit card balances have been reduced and a settlement reached with both of them. I had no idea that a company as reliable and helpful existed to reduce my debt. I tell everyone about Freedom Debt Relief, you will not regret contacting them!

3 days ago

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Reply from Freedom Debt Relief

Thank you for sharing your wonderful experience, Jean! We’re thrilled to hear that in just nine months, we were able to help reduce your credit card balances and reach settlements. It’s great to know that you’ve found our services reliable and helpful. Your recommendation means a lot to us, and we’re grateful for your trust in Freedom Debt Relief. If you have any questions or need further assistance, please don’t hesitate to reach out. Thank you for spreading the word and choosing us to help you on your journey to becoming debt-free!

Jul. 26th, 2024

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Janice Lange

FDR has reduced the financial stress I have been experiencing at a time when I needed it the most. I make regular, affordable monthly payments and they do the rest. Their website provides the negotiating process information I needed. My dashboard keeps me informed of the progress being made. Thank you FDR for giving me back my life!

2 weeks ago

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Reply from Freedom Debt Relief

Hi Janice, thank you for sharing your experience! We’re so glad to hear that Freedom Debt Relief has been able to reduce your financial stress during a critical time. It's wonderful to know that our affordable monthly payment plans and comprehensive online tools have been helpful for you. We’re committed to keeping our clients informed and supported throughout the process. Thank you for trusting us to help you regain control of your finances. If you have any further questions or need assistance, please don’t hesitate to reach out.

Jul. 15th, 2024

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Anonymous

I am extremely satisfied with the service provided by the company. The representatives are knowledgeable and thorough in addressing any questions or concerns I have, which gives me peace of mind. I feel confident in my decision to choose this company. The customer service is excellent, and I appreciate the level of detail they provide. I have no suggestions for improvement, just a request to continue helping customers as they are currently doing.

1 month ago

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Reply from Freedom Debt Relief

Thank you for your wonderful feedback! We're thrilled to hear that you are extremely satisfied with our service and that our knowledgeable representatives have provided you with peace of mind. It's great to know that you feel confident in your decision to choose our company and that you appreciate our detailed customer service.

Jul. 1st, 2024

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William

I am satisfied with the service provided by the company. Every interaction has been straightforward and to the point, making it easy to get the help I needed. The staff reached out when necessary and were always helpful. It was one of the best decisions I made to work with them. I am grateful for the assistance in managing my debt and moving forward.

1 month ago

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Reply from Freedom Debt Relief

Thank you for sharing your positive experience, William! We're delighted to hear that you are satisfied with our service and that every interaction has been straightforward and helpful. It's wonderful to know that our staff has been there for you when needed and that you found working with us to be one of the best decisions you've made. We're grateful for your trust and are glad we could assist you in managing your debt and moving forward. If you ever need further assistance, please don't hesitate to reach out. Thank you for choosing us!

Jul. 1st, 2024

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James

Every time I've called customer service, they have been helpful and answered my questions. The product is fine. Overall, a positive experience with good customer service.

1 week ago

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Reply from Freedom Debt Relief

Thank you for your feedback, James ! We're pleased to hear that you've had positive experiences with our customer service team and that your questions have been answered satisfactorily. We're glad you're happy with our overall service. If you need any further assistance, please don't hesitate to reach out.

Jul. 22nd, 2024

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Elizabeth

I found the customer service representatives to be well-trained and helpful. I feel confident in my interactions with them. While I usually have suggestions, nothing comes to mind that needs discussion right now.

1 week ago

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Reply from Freedom Debt Relief

Hi Elizabeth, thank you for allowing us the opportunity to serve you. Keep up the great work, please let us know how we can continue to support you!

Jul. 22nd, 2024

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Julie

I had a great experience with them because they always answer my questions promptly and make me feel valued as a customer. I appreciate their excellent customer service.

1 week ago

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Reply from Freedom Debt Relief

Hi Julie, we are happy to hear that we have been able to support you! Keep up the great work and please let us know how we can continue to support you!

Jul. 22nd, 2024

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Anonymous

I haven't heard from anyone for 3 days since my phone broke in the hospital, and I can't access my dashboard. I feel indifferent about it. It would be helpful to receive letters instead of relying on the computer, as not all of us are tech-savvy. I prefer correspondence through letters to stay informed.

1 week ago

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Reply from Freedom Debt Relief

Hello, thank you for your feedback. We are sorry to hear that you are in the hospital, we hope you feel better soon. We encourage you to reach out to our customer service team to assist you with updates and answer any questions you have.

Jul. 22nd, 2024

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Elaine

I find it frustrating dealing with this company as their responses are not clear and I am left confused about my creditors. It would be helpful if they could provide more straightforward information to avoid any mistakes on my part.

1 week ago

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Reply from Freedom Debt Relief

Hi Elaine, thank you for bringing this to our attention. We are sorry to hear that you feel this way, we would love the opportunity to speak with you and thoroughly answer any questions you have. Please be on the look out for further communication from our team.

Jul. 22nd, 2024

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Kitty Broxton

I was worried at first,thinking it was foolishness,but after bout 4months they began to settle my debts!! I was very happy bout that. They was there for all my concerns, and made sure i understood correctly Thanks,FDR

2 weeks ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience with us! We're delighted to hear that after an initial period of uncertainty, you started seeing positive results within a few months. It's wonderful to know that our team was able to address your concerns and ensure you understood every step of the process. Your satisfaction and peace of mind are our top priorities. Thank you for trusting us with your journey to financial freedom!

Jul. 15th, 2024

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Katherine

Freedom debt relief is a number one company to help with debt. They have helped me so much to pay off my debt and help get my credit score. I would recommend them to anyone. Thank them for all their help and support.

3 weeks ago

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Reply from Freedom Debt Relief

Katherine, thank you so much for your kind words and for taking the time to share your positive experience with Freedom Debt Relief! We're thrilled to hear that we could assist you in paying off your debt and improving your credit score.

Your recommendation means the world to us, and we're grateful for your trust in our services. Our team is dedicated to helping clients like you achieve financial freedom, and it’s incredibly rewarding to know that we've made a difference in your life.

Jul. 11th, 2024

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Nadine

It was a nerve wrecking experience - you need to put a lot of trust into this. But after 2.5 years I ended up debt free and even got money back for savings in the end from my account that accumulated over time.

3 weeks ago

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Reply from Freedom Debt Relief

Congratulations on your achievement of becoming debt-free, Nadine! We are so happy about your new debt-free journey!

Jul. 8th, 2024

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Sarah

I like experiencing how quickly debt relief settlements begin to happen. I have been involved with this process less than three months and already huge benefits are realized. What I don't like is the fear of not knowing how my bank debts will be handled so as to not effect my banking relationships. I stopped using my credit cards over a year ago and it has been such a struggle to make headway, getting rid of my debt. Until I decided to get involved with FDR I feared that I would never be able to retire - work until I drop dead and pass all my burden on to my family.

1 week ago

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Reply from Freedom Debt Relief

Thank you for taking the time to share your experience with us, Sarah. We're delighted to hear that you've seen significant benefits from our program in such a short period of time. It's wonderful to know that you're already experiencing the positive effects of your settlements. Our team is here to guide you through this process and address any fears you may have. Please feel free to reach out to us directly so we can discuss your specific situation in detail and provide the reassurance you need.

Jul. 19th, 2024

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Donna

They were incredibly knowledgeable and helpful in answering all my questions. I am extremely satisfied with the service I received. I will definitely be recommending them to my friends and family. Thank you for a great experience!

1 month ago Edited June 25, 2024

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Reply from Freedom Debt Relief

Hi Donna, thank you for your kind words! We're thrilled to hear that our staff provided you with knowledgeable, helpful, and attentive service. Your satisfaction is our top priority, and we're glad you had a great experience. We appreciate your recommendation and look forward to serving your friends and family as well. Thank you for sharing your positive experience with others!

Jul. 3rd, 2024

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Cinda Staley La Verne, CA

I have always found great help from the customer service representatives at this company. They have guided me through understanding my account and resolving issues, including a fraud incident that left me with a large credit card balance. They provided a solution that I didn't know existed, easing my worries. Their assistance has been timely and thorough, answering all my questions and addressing my debt efficiently. I appreciate their support and feel confident in their service.

2 months ago

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Reply from Freedom Debt Relief

Cinda, thank you so much for your kind words and for sharing your experience with us! We're delighted to hear that our customer service representatives have provided you with great help and guidance during your time with us. Your confidence in our service means a lot to us, and we're committed to continuing to support you every step of the way.

May. 10th, 2024

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Ronald

I had an excellent experience with this company. Whenever I needed to reach out, they were kind, thorough, and explained everything clearly. They reassured me throughout the process, which I greatly appreciated. They were always available for me to call, and they kept me informed with only necessary information. Overall, I had a very positive experience with them.

2 months ago

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Reply from Freedom Debt Relief

Thank you so much for your wonderful review, Ronald! We are delighted to hear that you had an excellent experience with us and that our team provided kind, thorough, and clear assistance throughout the process. Thank you again for choosing us and for sharing your positive feedback. We truly value your business!

May. 10th, 2024

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star star star star star

Vimalkumar

I chose this service because they showed genuine care and concern for my situation. It wasn't just a solution for my debt but a personal touch that made me feel supported. The customer service was excellent, and I felt like they were truly there to help me. I found them online and decided to give them a try, and I'm glad I did. They may not have provided a complete solution, but their efforts and dedication were evident in their work. I would recommend them to anyone looking for a supportive and caring financial service.

2 months ago

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Reply from Freedom Debt Relief

Hi Vimalkumar, thank you so much for taking the time to share your experience with us. We are thrilled to hear that you felt genuinely cared for and supported during your interactions with our service. It's heartening to know that our efforts resonated with you.

May. 8th, 2024

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star star star star star

Carlyle

I had a great experience with this company. They kept me informed every step of the way through email and text. Their website is user-friendly and full of helpful information. When I called customer support, I got through quickly and received the help I needed. Overall, I would rate my experience a 5 out of 5. I was a bit hesitant at first, but they exceeded my expectations. I'm glad I chose to work with them.

2 months ago

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Reply from Freedom Debt Relief

Thank you so much for sharing your positive experience with us, Carlyle! We’re thrilled to hear that our communication, website, and customer support exceeded your expectations. We truly appreciate your kind words and are delighted that you chose to work with us. If you ever need assistance in the future or have any questions, please don’t hesitate to reach out. We’re here to help!

May. 10th, 2024

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Verified Customer

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star star star star star

Daniel

I am extremely satisfied with the service provided by this company. They genuinely care, listen attentively, and are transparent about their goals. They have successfully resolved five out of my sixteen debts, aiming for a 50% settlement overall. Thanks to them, my monthly payments have decreased significantly. The only downside is that it will take longer to rebuild my credit. Despite this, I highly recommend them over any other company. My experience with them has been truly exceptional.

2 months ago

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Reply from Freedom Debt Relief

Hi Daniel, thank you so much for your glowing review and for sharing your experience with our company! We're thrilled to hear that you are extremely satisfied with our service and that we have been able to successfully resolve a significant portion of your debts.

May. 8th, 2024

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star star star star star

Gabriella

Choosing Freedom Debt Relief was the best decision I made. Every call was answered promptly, issues resolved quickly, and questions answered thoroughly. The clear presentation of information before signing up made me confident in my choice. Now, I can live life without the burden of debt and breathe freely again. Thank you, Freedom Debt Relief, for giving me peace of mind and financial freedom.

2 months ago

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Reply from Freedom Debt Relief

Thank you so much for sharing your experience with us, Gabriella! We are thrilled to hear that choosing Freedom Debt Relief was the best decision for you and that our service has made a positive impact on your life. We're delighted that you felt confident in your choice and that we were able to resolve issues quickly for you. It's truly rewarding to know that we've helped you achieve peace of mind and financial freedom. Your kind words mean a lot to us.

May. 10th, 2024

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star star star star star

Frank

I recently had a great experience with a product that really helped me out. Every time I reached out for help, my issues were quickly resolved. The customer service representative was apologetic and courteous. I am extremely satisfied with my decision to use this product. It has made a significant difference in my life. I highly recommend it to anyone looking for a reliable solution.

2 months ago

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Reply from Freedom Debt Relief

Hi Frank, thank you so much for sharing your wonderful experience with our product! We are thrilled to hear that our product has made a significant difference in your life and that you found our customer service to be courteous.

May. 10th, 2024

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star star star star star

Willie

I recently had a great experience with the customer service at this company. They were extremely professional, understanding, and got everything right. A family member recommended their services to me, and I found them to be more affordable than other options. They consolidated all my debts and prioritized which ones to tackle first, which I appreciated. The process was very organized, and I liked that they took step-by-step approach. Overall, I was very satisfied with their services.

2 months ago

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Reply from Freedom Debt Relief

Hi Willie, thank you so much for sharing your recent experience with our customer service! We're delighted to hear that you had a great interaction with our team and that you found us to be professional, understanding, and efficient. It's wonderful that a family member recommended our services to you and that you found us to be more affordable compared to other options.

May. 8th, 2024

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star star star star star

William

I recently had an experience with a service that I would rate 3 out of 5 stars. The customer service representatives were helpful and answered my questions accurately. However, I encountered an issue when I found incorrect information listed online. Despite being assured that they were not trying to collect from the person listed, I was concerned about the credibility of the source. Overall, I appreciated the assistance but was disappointed by the misinformation that caused confusion.

2 months ago

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Reply from Freedom Debt Relief

Hi William, thank you for the feedback. We hope all of your questions were answered and that you feel comfortable continuing your program. Please let us know if you have any additional questions.

May. 10th, 2024

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star star star star star

Bethany

I haven't had much customer service experience, but when I did, it was great. I was skeptical about the program at first, especially since my credit score is low and I wasn't warned about some things. I feel like some details could have been explained better, even though they were probably in the paperwork I signed. Overall, I'm unsure and a bit confused, but I hope they can help me work with the companies to resolve issues. Not really satisfied so far.

2 months ago Edited May 7, 2024

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Reply from Freedom Debt Relief

Hi Bethany, thank you for your honest review. We encourage you to review your signed agreement and contact us with any questions you may have. Thank you for choosing us and we wish you continued success!

May. 14th, 2024

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star star star star star

John

I recently had the pleasure of using this product and I must say, it was a fantastic experience. From start to finish, everything was seamless and efficient. The customer service was top-notch, and I felt valued as a customer. The product itself exceeded my expectations and has made a significant positive impact on my life. I highly recommend this to anyone looking for a reliable and effective solution. Thank you for providing such a wonderful product and service.

2 months ago

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Reply from Freedom Debt Relief

John, thank you so much for your glowing feedback! We're thrilled to hear that you had a fantastic experience with our service. It's wonderful to know that our product exceeded your expectations and made a significant positive impact on your life. Your recommendation means the world to us!

May. 10th, 2024

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star star star star star

Suellyn

I have had a frustrating experience with this service, rating it as below average. I have encountered issues and have been unable to reach anyone for help, which has left me feeling overwhelmed. I believe that better communication is essential, whether through the internet or by phone, as I have struggled to get in touch with a representative. Improved customer service is needed to address these issues effectively.

2 months ago

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Reply from Freedom Debt Relief

Hi Suellyn, we are sorry to hear about your difficulties reaching one of our team members. We would like the opportunity to speak with you. An account specialist will be reaching out to you.

May. 10th, 2024

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star star star star star

James

Customer service was satisfactory, straightforward in explaining the process. I sought to reduce credit card payments and opted for a reverse mortgage to speed up the process. However, the 5-year timeline to settle debts seemed lengthy. I inquired about depositing funds into the dedicated account and was informed of a $10,000 daily limit, which was disappointing. Overall, the experience left me with uncertainties and concerns about the efficiency of the process.

2 months ago

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Reply from Freedom Debt Relief

James, thank you for your feedback. We would love the opportunity to help clarify your uncertainties. Please look out for further communication from our team.

May. 9th, 2024

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Verified Customer

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star star star star star

Richard

I recently had an interaction with a representative and I must say, I was impressed. Initially, I missed some information, but they were patient and repeated it for me. I explained my situation, and they assured me they could assist with my bills. Since then, they have been handling everything smoothly. Overall, I am satisfied with the service provided.

2 months ago

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Reply from Freedom Debt Relief

Richard, thank you so much for sharing your recent experience with us! We're delighted to hear that you had a positive interaction with our representative and that they were patient and accommodating in explaining the information you needed. Keep up the great work.

May. 10th, 2024

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Verified Customer

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star star star star star

Linda

I recently interacted with a customer service representative and I must say, it was a pleasant experience. The representative was easy to communicate with, explained things clearly, and answered my questions well. I appreciated the way they handled everything and I am glad I reached out for assistance. Overall, it was a positive interaction and I would recommend their customer service.

2 months ago

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Reply from Freedom Debt Relief

Thank you, Linda, for your wonderful feedback! We are delighted to hear that you had a pleasant experience interacting with our customer service representative. Our team strives to ensure clear communication and excellent service, and we're glad to hear that your questions were answered well and everything was handled to your satisfaction.

May. 10th, 2024

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star star star star star

Susan

I have had a great experience with this company. Whenever I called with questions, they were able to provide me with helpful answers. I was initially anxious, but given my circumstances, I knew I needed to take action. They offered me a solution that I truly believe will benefit me. I am extremely satisfied with their service and everything they have done for me.

2 months ago

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Reply from Freedom Debt Relief

Hi Susan, thank you so much for sharing your experience with us! We're thrilled to hear that you had a great experience and that we were able to provide helpful answers to your questions. We understand that taking action in certain circumstances can be anxiety-inducing, but we're glad you trusted us to offer you a beneficial solution. Your satisfaction is very important to us, and we're delighted that you are extremely satisfied with our service.

May. 10th, 2024

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star star star star star

Michael

I recently made a purchase and I believe it was the right decision for me. The customer service representative was extremely helpful and understanding, which made the entire process much easier for me. I felt supported and valued as a customer, and the level of service I received was exceptional. I am grateful for the positive experience and would highly recommend this company to others. Thank you for making this transaction a pleasant one.

2 months ago

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Reply from Freedom Debt Relief

Thank you so much for sharing your positive experience with us, Michael! We're delighted to hear that you found our customer service representative extremely helpful and understanding during your recent purchase. Your recommendation means a lot to us, and we truly appreciate your trust and confidence in our company. Thank you again for choosing us. Here's to your continued satisfaction and success with our services.

May. 10th, 2024

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star star star star star

Cheron

My experience with customer service has been quite limited, but the few calls I did make were not very satisfactory. The representatives seemed a bit confused and I had to repeat myself several times. The overall experience was frustrating and I didn't feel like my concerns were properly addressed. I hope they can improve their service in the future.

2 months ago

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Reply from Freedom Debt Relief

Cheron, we are sorry to hear about your experience. It is never our intention to cause any frustration. We are glad that your concerns were addressed and hope that the next time you reach out to out team, you have a better experience.

May. 10th, 2024

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star star star star star

Scott

I have had a positive experience with the customer service team at this company. They always go above and beyond to solve any issues I have. However, there seems to be a discrepancy with my graduation date and the debt I owed. Despite paying off a significant amount, the issue has not been resolved, and I have not received any updates. I hope to hear back from them soon.

2 months ago

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Reply from Freedom Debt Relief

Hi Scott, thank you for sharing your journey with us. We encourage you to reach out to our customer service team to clear this up for you. Our team is available 7 days a week!

May. 10th, 2024

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Verified Customer

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star star star star star

Tanya

I have had a positive experience with customer service at this company. The representatives have always been extremely helpful, listening to my concerns and maintaining professionalism. They have resolved my issues efficiently and effectively. I appreciate the support I have received, and it has helped me feel better about the situations I have encountered. Overall, I am satisfied with the service provided.

2 months ago

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Reply from Freedom Debt Relief

Tanya, thank you so much for sharing your positive experience with us! We're delighted to hear that you've had a great interaction with our customer service representatives and that they have been extremely helpful, professional, and attentive to your concerns.

May. 10th, 2024

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star star star star star

Dennis

I am extremely pleased with the courteous and accurate response I received from Freedom Debt Relief when I reached out with a question. The assistance they provided me with in addressing my debt problems made me feel very comfortable with my decision to work with them. The team at Freedom Debt Relief was incredibly helpful and I am grateful for their support in helping me navigate through my financial challenges.

2 months ago

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Reply from Freedom Debt Relief

Thank you for your feedback, Dennis! We're thrilled to hear that you had a positive experience reaching out to us with your question. Providing courteous and accurate assistance to our clients is a top priority for us, and we're delighted that you felt comfortable with your decision to work with us. Our team is dedicated to helping clients navigate through financial challenges, and we're grateful for the opportunity to support you along the way.

May. 10th, 2024

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star star star star star

Recco

I recently had a wonderful experience with this company. The customer service was top-notch, as they took the time to explain everything to me and helped me with my credit card payment. I am so grateful that I decided to go with them. The representative I spoke with was polite and helpful. I highly recommend their services to anyone in need of assistance. Thank you for your excellent service.

2 months ago

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Reply from Freedom Debt Relief

Recco, thank you so much for your glowing review and recommendation! We're thrilled to hear about your wonderful experience with our company and that our customer service team provided top-notch assistance.

May. 7th, 2024

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star star star star star

Christopher

I have been incredibly impressed with the level of thoroughness and assistance provided by the team. They have always been friendly, helpful, and patient in explaining things to me. I feel well-informed and supported, and I know they are attentive to any questions I may have. I feel confident in the decisions I've made with their guidance. I am grateful for their efforts and support.

2 months ago

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Reply from Freedom Debt Relief

Christopher, thank you so much for sharing your experience with us! We're thrilled to hear that you've been impressed with the thoroughness and assistance provided by our team. It's wonderful to know that they have been friendly, helpful, and patient in explaining everything to you.

May. 10th, 2024

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star star star star star

Christine

I am extremely grateful for the support I have received from the team. They have been consistently reliable and have taken care of everything I needed. This has allowed me and my husband to focus on other important matters without any worries. Their assistance has been invaluable to us, and I highly recommend their services to anyone in need of help. Thank you for everything.

2 months ago

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Reply from Freedom Debt Relief

Christine, thank you so much for your heartfelt feedback and for choosing our services! We're thrilled to hear that you've had an extremely positive experience with our team and that we've been able to provide reliable support to you and your husband. Thank you for choosing us!

May. 10th, 2024

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star star star star star

Melody

I am extremely satisfied with Freedom Debt Relief. Their program has helped me manage my debts and save money over the years. The detailed information they provide is valuable, and their blogs offer helpful tips. I appreciate their excellent customer service and support. I highly recommend their services to anyone in need of debt relief assistance. Thank you, Freedom Debt Relief, for all your help and support.

2 months ago

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Reply from Freedom Debt Relief

Melody, thank you so much for sharing your experience with us! We're thrilled to hear that you've been impressed with the thoroughness and assistance provided by our team. It's wonderful to know that they have been friendly, helpful, and patient in explaining everything to you.

May. 10th, 2024