Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.

The company has considerable industry experience and high client satisfaction ratings.

With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.

The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 37 states.

On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.

View Freedom Debt Relief reviews below.

The Good

  • Excellent Settlement Program and Debt Relief Services
  • Experience and Accreditations
  • Great Freedom Debt Relief Reviews
  • Online Dashboard
  • No Fees Charged Until After Debt is Settled

Excellent Settlement Program and Debt Relief Services

Freedom Debt Relief has several great advantages to its debt settlement services including:

  • Low minimum of $7,500 in debt to begin debt settlement
  • Costs between 15 and 25 percent of the total unsecured debt
  • Free consultation with a Certified Debt Consultant

Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.

Experience and Accreditations

As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.

Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).

FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.

Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit before you start the debt settlement process.

If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report.

While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.

Great Freedom Debt Relief Reviews

Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.

Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.

Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.

Online Dashboard

One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.

Not many debt settlement companies in the industry offer such helpful tools.

No Fees Charged Until After Debt is Settled

As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.

Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.

Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.

Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.

Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.

The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.

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The Bad

  • Freedom Debt Relief Cost
  • Limited Availability
  • Complaints
  • Consumer Financial Protection Bureau Lawsuit

Freedom Debt Relief Cost

One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.

Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.

Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.

Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.

So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.

However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.

Limited Availability

Freedom Debt Relief offers debt settlement programs in only 37 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.

Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.

Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.

An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.

Complaints

While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:

  • Debt settlement takes too long or isn't as effective as people hoped
  • FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt

These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.

Consumer Financial Protection Bureau Lawsuit

In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:

  • Make it clear that in some cases FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
  • Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
  • Make it clearer to consumers under what circumstances they will be charged a fee
  • Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
  • Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statues
  • Pay restitution money to injured consumers
  • Pay a civil penalty

It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.

The Bottom Line

Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief).

While people interested in a debt management plan or debt consolidation loan will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.

FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation. 

Disclaimer

As part of our service, we attempt to partner with all the companies that we review, and may get compensated when you click or call them from our site; however, regardless of any current, past, or future financial arrangements, companies listed on Best Company cannot buy their position, nor do we manipulate or inflate a company's ranking for financial gain. A company’s ranking is based on and calculated by an objective set of ranking criteria, as well as user reviews. See our How We Rank page for more information regarding our ranking algorithm.

All user reviews posted on Best Company are subject to screening and approval. We reserve the right to approve or deny any review posted to this site in accordance with our Review Guidelines. Best Company never suppresses user reviews—unless they are being investigated for authenticity, or if they violate our review guidelines. We encourage anyone who suspects a user review to be fraudulent or intentionally inaccurate to please notify our review moderation team.


User Reviews

Star Rating

4.7
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9,968 Reviews

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AC
August 28th, 2019 Stephenville, TX DETAILS
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They help with everything from debt collector calls to questions you have. Glad I called.

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Reply from Freedom Debt Relief

Aug 28, 2019

Thank you for taking the time to write a review, AC! We love being part of your success to financial freedom and are glad you called as well. If you have any questions or concerns, please don't hesitate to contact Client Services at 1-800-655-6303 or via email at [email protected] Thank you for being a valued client of Freedom Debt Relief.

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william I frederick
August 28th, 2019 Flushing, MI DETAILS
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everything about the process went very well

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Reply from Freedom Debt Relief

Aug 28, 2019

William, thank you for taking the time to write a review. We are thrilled you are pleased with the process. Our team encourages you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

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Erica
August 28th, 2019 Boynton Beach, FL

I am very happy I finally made the decision to go with FDR. While it is a struggle right now, I know there is a light at the end of the proverbial tunnel. Pedro my counselor was great. Everyone I have spoken with has been professional, polite, and helpful.

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Reply from Freedom Debt Relief

Aug 28, 2019

Thank you for your kind review, Erica! Our team understands this can be a difficult time, and we will be here for you every step of the way. If you have any questions or concerns, please don't hesitate to contact Client Services they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for choosing Freedom Debt Relief.

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Vasilina Kim
August 28th, 2019 The Bronx, NY DETAILS
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Quickly response, easy to use dashboard, online chat answers all questions.

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Reply from Freedom Debt Relief

Aug 28, 2019

We value your feedback, Vasilina! Our team is thrilled you are utilizing your Client Dashboard. If you have any questions or concerns, please don't hesitate to contact Client Services at 1-800-655-6303 or via email at [email protected] Thank you for being a valued client of Freedom Debt Relief.

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Marcia Trosper
August 28th, 2019 Lake Charles, LA DETAILS
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My experience so far with freedom debt relief has been smooth and reassuring because I had many concerns. I received a letter yesterday from Freedom plus Cross River Bank denying me a loan and honestly I was not aware that I had applied to them. So, I called the number for Freedom plus and talk to a very nice man named Jake who reassured me everything was okay that it was them seeing if they could qualify me for enough financing to pay off all my debt and unfortunately as has been my attempt over the past year, I get turned down to consolidate. Initially I had responded to and reached out to something I got in the mail through Gree link Financial and Joshua was more than helpful! I was really afraid to do this. I didn't know if it was possible that I could get any help. The entire team networking together couldn't be more supportive and patient to answer all my questions. I feel like I've been given relief and a chance to pay off my unsecured debt in a manner that makes sense and I know it will get paid off. Thank you very much, sincerely Marcia Trosper

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Reply from Freedom Debt Relief

Aug 26, 2019

Welcome to Freedom Debt Relief, Marcia! We are honored that you chose our debt relief program to service your financial needs. Thank you so very much for complimenting the advocates who've had the opportunity to service you. We are all very excited to guide you along your debt relief program. If any other questions or concerns come up along the way, always feel free to contact our Client Services team at (800) 655-6303 or via email at [email protected] Thank you for being the very best part of Freedom Debt Relief!

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Nikki
August 27th, 2019 Raymond, MS DETAILS
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Since, some of the debt was resolved I received an increase in my credit score.

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Reply from Freedom Debt Relief

Aug 28, 2019

Nikki, thank you so much for your feedback. We love being part of your success to financial freedom and are happy to hear about your increasing credit score. If you have any questions or concerns, please don't hesitate to contact Client Services they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for choosing Freedom Debt Relief.

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Cindy
August 27th, 2019 Sioux City, IA DETAILS
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I have paid of my debt to several creditors and FDR continues to work to eliminate my debt.

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Reply from Freedom Debt Relief

Aug 28, 2019

Cindy, We value your feedback. We are thrilled to hear about your success thus far with the program. We encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

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Wallace
August 27th, 2019 Dallas, TX

Freedom Debt Relief was able to take the stress and worry off of me so that I could concentrate on taking care of daily life and business.

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Reply from Freedom Debt Relief

Aug 28, 2019

Thank you for your review, Wallace! Our team is here to help this process be as stress-free as possible! Keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services, they can be reached at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

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Deanna Eckardt
August 27th, 2019 Schofield, WI DETAILS
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When things seemed hopeless they helped me understand my future was brighter than I realized. My debt is going down and I have the pride knowing this was a better option than bankruptcy. Their team is respectful and allow you to keep your dignity while accomplishing your goal to be debt free.

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Reply from Freedom Debt Relief

Aug 28, 2019

We appreciate your feedback, Deanna! Our team is happy to know you are pleased with us. We encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

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steve
August 27th, 2019 Gainesville, TX DETAILS
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FDR is easy to work with and available to answer your questions.

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Reply from Freedom Debt Relief

Aug 28, 2019

Thank you, Steve, for your feedback. We are happy to be able to answer your questions. We also encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

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Donna Salazar
August 27th, 2019 San Antonio, TX DETAILS
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I love them . They make it so easy for me. No phone calls to make they do it all.

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Reply from Freedom Debt Relief

Aug 28, 2019

Donna, we appreciate your feedback! We love being part of your success to financial freedom. We will be here for you every step of the way, and we will continue to provide you with that excellent professional service throughout your program. You can also check your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

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Helen Medaugh
August 26th, 2019 Loxahatchee Groves, FL DETAILS
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I was going though a rough time in my life, had to have surgery and got behind on my bills to where I couldn’t get caught up. I was embarrassed I didn’t know what to do. Then I came across freedom debt and decided to call. It took me three times finally I let it ring. It was the best decision I could of made. They really made me feel like your not the only one, it happens to everyone at some point in life. The process was easy and they couldn’t of been nicer. Thank you Freedom Debt!

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Reply from Freedom Debt Relief

Aug 26, 2019

We value your feedback, Helen! We love being part of your success to financial freedom. We will be here for you every step of the way, and we will continue to provide you with that excellent professional service throughout your program. You can also check your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

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Elizabeth Ramirez
August 26th, 2019 North Port, FL DETAILS
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I was in a dark cloud thank God someone told me about freedom I am so happy to have done business with them I recommend that people should go to freedom that give them a call and they will help you they are very respectful understanding and work with you without a doubt.

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Reply from Freedom Debt Relief

Aug 26, 2019

Elizabeth, we value your feedback! We are thrilled you have had such a great experience and would recommend us to friends and family. We encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

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George Stefadouros
August 26th, 2019 Lexington, SC DETAILS
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Very responsive, customer care os excellent

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Reply from Freedom Debt Relief

Aug 26, 2019

George, thank you for leaving a review. We're happy to hear you have had such an excellent experience. If you have any questions or concerns, please don't hesitate to contact Client Services they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for choosing Freedom Debt Relief.

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Tim Satterfield
August 26th, 2019 Jacksonville, FL DETAILS
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Kyle was very informative and answered all of my questions

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Reply from Freedom Debt Relief

Aug 26, 2019

Tim, thank you so much for your positive feedback about Kyle. We're excited to resolve your debt and help you achieve your financial goals. We encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

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Jean Wolff
August 26th, 2019 Ijamsville, MD DETAILS
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In the beginning of signing up I neglected to consider that I had payments of Medical Ins., Car Insurance, Homeowner Ins., in addition to the amount required by FDR....I have been struggling ever since....What I'm saying is.......when you sign someone up, you should advise them of their other payments not included in FDR

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Reply from Freedom Debt Relief

Aug 26, 2019

We appreciate your honest feedback, Ms. Wolff, and are sorry to hear about the financial strain you're experiencing. One of the most important pieces to being successful in our program is affordability. If you are having any concerns about the deposit amount, feel free to contact our Client Services team at (800) 655-6303 or via email at [email protected] for immediate assistance. You can also chat with us live when logged into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial goals!

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Darlene P
August 26th, 2019 Webster, MA DETAILS
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In the beginning I was very reluctant, but after discussing with my husband we decided it was the best thing to do in our situation. Everyone was so easy to talk to from the start thru the first negotiation and it kept getting easier as the months progressed. The on line portal was so helpful and kept me up to date regarding our payments, Freedom Debt is highly recommended by both of us.

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Reply from Freedom Debt Relief

Aug 26, 2019

We appreciate your honest feedback, Darlene. Understandably, starting a new venture in any manner can be extremely challenging. You should be very proud of yourself for hanging in there, even when things seemed uncertain. You are beginning to see the rewards of your patience and dedication to our process. We're also very glad to hear you feel confident navigating your Client Dashboard. You can also chat with us live, should you have any questions about your account. Thank you for being the best part of Freedom Debt Relief!

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Randall Lambert
August 26th, 2019 Sioux Falls, SD DETAILS
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Absolutely a life saver. We are down to last bill and just got a settlement offer. We're very happy to know we are almost done paying up our bills. Thank you Freedom!!

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Reply from Freedom Debt Relief

Aug 26, 2019

Congratulations, Randall, on a job well done! We are very excited to see how close you are to graduation. You should be extremely proud of the hard work and effort put forth that got you to this point. Keep going! You are almost there. Please let us know how we can support every step to the finish line. Client Services is available 7 days a week to address any of your questions or concerns. Thank you for being the best part of Freedom Debt Relief.

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Robert Leibhart
August 26th, 2019 Washington, PA

Resolving debt in general has been great, however I have received 2 letters from collection agencies and neither Freedom nor NLLG have done anything to assist me. The first one I had to resolve myself, and I still haven’t gotten a response regarding the second one other than “it will be put in your file”. This in completely unsatisfactory and unacceptable.

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Reply from Freedom Debt Relief

Aug 26, 2019

We appreciate your feedback, Mr. Leibhart, and apologize for any disappointments you've experienced in our program. It is not uncommon for creditors to refer the owed balance to third party collection agencies to continue collection attempts. However, this does not impede our ability to successfully settle the balance due to the original creditor. We would like an opportunity to further discuss the concerns mentioned. A team specialist will be reaching out to you shortly, using the contact information we have on file. Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs.

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Kelly Garvie
August 26th, 2019 Lagrange, IN DETAILS
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They are always very helpful when you call in with questions.

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Reply from Freedom Debt Relief

Aug 26, 2019

It is our pleasure to answer any questions about our program, Kelly. Thank you for sharing the positive experiences you've had while in our program. Our goal is to continue providing you with an excellent customer service experience. We encourage you to continue reaching out to us any time you have questions about your account. You can also chat with us live when logged into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial goals.

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Michael Gering
August 26th, 2019 Interlachen, FL DETAILS
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This is the first time using a company like this.So far it has been nothing short of a BLESSING that i decided to go with FDR. They took the Bull by the horns and still holding on to get me DEBT FREE. So i say do YOU want to try and ride that BULL or be smart and let the MATADORS of DEBT RELIEF take charge. Very easy choice for me.

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Reply from Freedom Debt Relief

Aug 26, 2019

Thank you, Michael, for sharing the incredible feedback! We are thrilled to be a part of your debt free journey. Be sure to log into your Client Dashboard at www.fdrclient.com to view the details of your account at any time. Thank you for being the best part of Freedom Debt Relief!

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Ross Lerman
August 26th, 2019 Lutherville, MD DETAILS
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The freedom debt relief is a very trusted company and very helpful personal.

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Reply from Freedom Debt Relief

Aug 26, 2019

Thank you, Ross, for the compliments regarding our debt relief services. It is an honor to accompany you on your journey to becoming debt free. Please let us know how we can continue to be your greatest supporter! Client Services is available 7 days a week to address any concerns that come up along the way. You can also chat with us live when logged into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief as a guide to a brighter financial future.

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Christopher Morse
August 26th, 2019 Stillwater, OK DETAILS
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Very easy to get started and am a satisfied customer. The process is still ongoing with other debts but so far I’m impressed.

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Reply from Freedom Debt Relief

Aug 26, 2019

We appreciate the compliments regarding our services, Christopher. We're glad to hear how satisfied you are as our client. Be sure to log into your Client Dashboard at www.fdrclient.com to monitor every step of your debt free journey. Thank you for choosing Freedom Debt Relief to meet your financial goals.

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Gary Harrell
August 26th, 2019 Arlington Heights, IL DETAILS
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HATE this company their great when they want you to take a loan when you call to talk to a particular manager that you are dealing with they REFUSE to transfer.They rather argue with them .These other reviews have to be bought reviews or most likely done themselves because they are completely 110% unwilling to just transfer which is insane.Do not do business with these guys run

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Reply from Freedom Debt Relief

Aug 26, 2019

We're sorry to hear how disappointed you are with your experience in our program. Understandably, unusual circumstances and situations can certainly require the assistance of leadership. If you feel your concerns were not addressed appropriately, again, we sincerely apologize. The greatest disappointment is hearing you chose to terminate from our program. We wish you the absolute best with your financial goals. Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs.

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Julie
August 26th, 2019 Mesquite, TX

They have been very helpful through my process of debt relief.

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Reply from Freedom Debt Relief

Aug 26, 2019

It has been our absolute pleasure, Julie, guiding you to a brighter financial future. Thank you for sharing how pleased you are with our service! One of our top priorities is to make sure our clients enjoy their experiences with us. Please let us know how we can continue to support your debt free journey. Thank you for being the best part of Freedom Debt Relief!

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Peggy Moody
August 26th, 2019 Augusta, GA DETAILS
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Had to cancel. Too expensive. Took too long. Refund of money saved took longer than originally told. Beware of these people. You must have the money, time and patience to work with them. Some rude people working for them answering phones. I believe they prey upon people who have come upon hard financial times. Bankruptcy is better is you don't have years to accumulate money. In the end their fees are very high for what little work they actually do,

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Reply from Freedom Debt Relief

Aug 26, 2019

We're sorry to hear, Ms. Moody, that you've decided to discontinue our program. Of course, we would never claim to be the end all solution to debt relief. As you stated, our process does take time and requires the patience of our clients. We assure you that our goal is to financially serve those seeking opportunities to become debt free. We appreciate you taking out the time to share your experiences with us and wish you the absolute best in your future endeavors. Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs.

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Barbara Bak
August 26th, 2019 Reading, PA DETAILS
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I have only been a client for a few weeks, but so far they have been very helpful to me. They answer my questions. I have been stressed out and they have been able to help me with this.

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Reply from Freedom Debt Relief

Aug 26, 2019

Welcome to Freedom Debt Relief, Barbara! We are thrilled to have you aboard. Thank you for complimenting our Client Services team. We are all very excited to guide you along your debt free journey. Please let us know how we can continue to support your every step! Thank you for choosing Freedom Debt Relief to meet your financial goals.

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Martha Sanders
August 25th, 2019 Key Largo, FL DETAILS
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Customer service is great everyone is always so nice and helpful staff

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Reply from Freedom Debt Relief

Aug 26, 2019

We can't thank you enough for sharing your experience! We will continue to make sure you're pleased throughout your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Revis Edmonds
August 23rd, 2019 Little Rock, AR DETAILS
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Ed H has been prompt and professional.

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Reply from Freedom Debt Relief

Aug 23, 2019

We're so glad to hear about the amazing experience you had with Ed, Revis! We will be sure to pass along your kudos. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Crystal
August 23rd, 2019 Lafayette, LA DETAILS
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Everything works well and it is a very easy program UNLESS you have any kind of hiccup, which of course we had. It has been a year and a half and our account is just at a stand still and no one can give us an update or any other information regarding this account. Not to mention, suit was filed in regards to this "hiccup", and we were told that Freedom Debt Relief represented us therefore we could not speak to the defense, however, no one at FDR spoke to them either. We sent all of the documentations to FDR and were told it would be handled. Then we received a judgment and FDR is now stating that we would have needed to contact their legal department for them to have helped. This is critical information that we needed at that time, and their response -"I'm sorry no one told you that" , in a very condescending voice. I feel like we have paid "settlement fees" for nothing considering when we actually needed their help and guidance they were just asleep at the wheel, collecting their check.

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Reply from Freedom Debt Relief

Aug 23, 2019

We're so sorry to hear about your negative experience, Crystal. A member of our team will reach out to you shortly to further address your concerns. Thank you for choosing Freedom Debt Relief.

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Edward G Amick
August 23rd, 2019 Lithia, FL DETAILS
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I'am very pleased in the way they settled my debt in a timely manner it makes me feel good.

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Reply from Freedom Debt Relief

Aug 23, 2019

We're happy we can partner with you to provide a debt-free future, Edward! We will continue to settle your debt and support you every step of the way. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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George Gomes
August 23rd, 2019 Chesapeake, VA DETAILS
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Good customer service and response time.

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Reply from Freedom Debt Relief

Mar 09, 2018

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Steve
August 23rd, 2019 Frostproof, FL DETAILS
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They have been awesome, I don’t know what I would have done with my debt without them guiding me through this process of getting my debt resolved. I’m very thankful.

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Reply from Freedom Debt Relief

Aug 23, 2019

We're so glad our program is helping you obtain your financial goals, Steve! We are confident a debt-free future is coming your way. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Rosemary
August 23rd, 2019 Caledonia, NY DETAILS
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This program has gotten me a settlement I couldn’t refuse! I have recommended freedom debit relief.

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Reply from Freedom Debt Relief

Aug 23, 2019

Congratulations on your amazing settlement, Rosemary! Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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chad lowdermilk
August 23rd, 2019 Lubbock, TX

team has been very positive and helped. im excited to get this debt moving in the right direction so that i can move in the right direction

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Reply from Freedom Debt Relief

Aug 23, 2019

We're thankful for you positive feedback, Chad! We're excited to start resolving your debt and helping you achieve success. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Richard Carroll
August 23rd, 2019 Marina del Rey, CA DETAILS
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Very professional The gentleman that helped me was great

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Reply from Freedom Debt Relief

Aug 23, 2019

Were so glad to hear about your positive experience with our staff, Richard! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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barb
August 23rd, 2019 Belle Glade, FL DETAILS
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I became a member because I lost my good paying job and couldn't make the monthly payments. They have refused to settled my accounts enrolled because they said there was not enough money in the account to begin settlements. I had plenty of money in my dedicated account. I have two accounts in law suits now because they would not attempt to settle. The national litigation had to settle and did not save my any money. You have to pay 23% percent of your enrolled debt. This has caused my monthly payments to triple. Try to settle your accounts do not enroll in freedom debt relief because you will lose in the long run. Maybe this helps people who are more financially stable but not the little person who is struggling with bills. Do your research and ask questions and document your responses and time and date you spoke with them. I asked questions and got answers that I was comfortable with but did not write down. When all was done it was all B.S.

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Reply from Freedom Debt Relief

Aug 23, 2019

We appreciate your honest feedback, Barb. We sincerely apologize for any negative experience you have had with our program. A member of our team will reach out to you shortly to further assist. Thank you for choosing Freedom Debt Relief.

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kenneth
August 23rd, 2019 Buena Park, CA DETAILS
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you have done a very good job i have like the way you handled it thank you and look good so fare

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Reply from Freedom Debt Relief

Aug 23, 2019

We're glad to hear you made the right choice with our program, Kenneth! We cant wait to see you achieve your financial goals. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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JoAnne Lyons
August 23rd, 2019 Schenectady, NY DETAILS
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Freedom Debt Relief has helped me to get back on track

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Reply from Freedom Debt Relief

Aug 23, 2019

Thank you for your amazing review, JoAnne! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Vickie
August 23rd, 2019 Fowlerville, MI DETAILS
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They were straight and to the point. That took away the confusion. When your overwhelmed with nowhere to turn, Freedom Debt relief helps immediately.

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Reply from Freedom Debt Relief

Aug 23, 2019

We're so glad our program has brought you peace of mind, Vickie! We're here for you at every milestone of your debt-free journey. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Juanita B. Jones
August 22nd, 2019 Chase City, VA

I am rating the program at 4 because I just enrolled. I have not actually seen how the program works yet. Everyone from the agent that enrolled me to the welcome team was very pleasant and helpful; they explained the program thoroughly. They don't just help to pay off debt , they also have people to help guide and help you make good decisions financially once your program is completed. They explained in clear terms how the program works and what my responsibilities will be. I have access to a website and a guide book that allows me to follow my progress in the program. Everything is there for me, step by step; couldn't be easier. They are always available if I have questions; call, email ,chat or fax. I am so happy I finally decided to give Freedom Debt Relief a call; I was at the end of my rope, drowning in debt and didn't see a way out. I now have hope for a debt free future!

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Reply from Freedom Debt Relief

Aug 24, 2019

We are glad that you chose us as your life preserver, Juanita! Our team will be here for you every step of the way. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us [email protected] Thank you for choosing Freedom Debt Relief!

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Michele Livesay
August 22nd, 2019 Centerton, AR DETAILS
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Freedom Debt Relief has been a great help to me. Everything promised has been going according to plan. It is a great relief.

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Reply from Freedom Debt Relief

Aug 23, 2019

We're glad to hear about your satisfaction with our program, Michele! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Joey wagner
August 22nd, 2019 Anniston, AL DETAILS
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You all could be more progressive in paying stuff off and I feel by the time you all get a settlement then tack on the fees am I really saving anything

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Reply from Freedom Debt Relief

Aug 23, 2019

Hello Joey, We appreciate your honest feedback. Since our program is not a debt consolidation loan program, we cannot pay off all your accounts at the same time. We negotiate and resolve your accounts based on the funds available in your account. Even with our settlement fees we will still reduce your debt and bring you savings, compared to you having to pay your creditors 100% of the debt + any interest. We offer a proven solution at an affordable monthly cost that helps our clients pay down their entire debt - principal, fees, interest and all. Please reach out to our Client Services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Debbie
August 22nd, 2019 Lakeland, FL DETAILS
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I have been able to reduce my debt in two years what I wouldn't have been able to do just making monthly minimum payments on these accounts. In two more years I will be debt free and that is my goal. I am pleased with the way Freedom Debt Relief is handling the accounts and keeping me informed every step of the way. I would recommend their service to anyone who is swamped by debt and needs to see a way out.

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Reply from Freedom Debt Relief

Aug 24, 2019

Congratulations on your success, Debbie! Did you know we offer incentives for every successful referral? If you have any further questions or need a more in-depth breakdown please reach out to Client Services via phone or email at (800) 655-6303 or [email protected] Thank you for choosing Freedom Debt Relief!

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Diana
August 22nd, 2019 Midland, TX DETAILS
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It’s been a good thing for me. I do wish it would move faster but other than that, it’s a great company.

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Reply from Freedom Debt Relief

Aug 24, 2019

We are glad to hear our services are meeting your needs, Diana! We do not want to move too quickly and potentially miss out on the best settlement for you. If you have any further questions or need a more in-depth breakdown please reach out to Client Services via phone or email at (800) 655-6303 or [email protected] Thank you for choosing Freedom Debt Relief!

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Patrick Hallenbeck
August 22nd, 2019 San Marcos, CA DETAILS
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I have seen results immediately! One huge debt already settled and paid. Very happy with the results so far.

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Reply from Freedom Debt Relief

Aug 24, 2019

Congratulations on your success, Patrick! We cannot wait to resolve your remaining debt. If you ever have any questions please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

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Phyllis
August 22nd, 2019 Grandview, MO DETAILS
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Before freedom debt relief I couldn’t sleep at night! I was in constant worry that I would be losing everything! You see my husband had lost his job, and I had lost my job! I thought “ I don’t know how we’re going to make it”, we went through our 401(k)s just to keep the roof over our head and we were about at the end of our road our credit cards were maxed out and we couldn’t pay them anymore, we had no place else to go. Pride is such a bad thing for some people and that was my main problem, pride! I don’t want to have my name down as not being a good credit risk because I made good money and it was part of my identity, my husband was a craftsman at his job before everything crashed on us! The company he worked for went bankrupt, and the company I worked for was sold to our competitor! Then I had to get rid of my Pride and learn how to get through it! Well, Freedom got me through it and is continuing to do it every single day in my life! It has turned us around because the worry is gone and I can think clearly again! Thank you Freedom you did give me freedom you did give my husband Freedom and now we both have great jobs again and we are able to stand on our feet and we’re able to do the things that we could not even imagine we were capable of doing with the debt we carried...thank you with all of my heart!

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Reply from Freedom Debt Relief

Aug 24, 2019

It brings us such joy to read your review, Phyllis! People like you are why we are in the business we are in. We will always be here for you on your journey to the debt-free future you deserve. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us [email protected] Thank you for choosing Freedom Debt Relief!

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Robelin Benavides
August 22nd, 2019 Columbia, TX DETAILS
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Freedom Debt Relief was a great help getting me out of debt.

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Reply from Freedom Debt Relief

Sep 07, 2018

Thank you, Robelin for your great review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or [email protected] with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Sharon Hoodges
August 22nd, 2019 Reno, NV DETAILS
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You do not listen to your customers. on one item I have told you no many times since April. I believe the settlement is bad. You have agree with me and today you since me a mail with the same settlement. I answered NO again

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Reply from Freedom Debt Relief

Aug 22, 2019

We appreciate you expressing your concerns with us, Ms. Hoodges and are very sorry to hear how disappointed you are with the settlement obtained. Our negotiators take every opportunity to obtain the best settlements possible for our clients. Please understand that by repeatedly declining the settlement offers, the creditor can choose to not negotiate a settlement at all. We are asking the creditors to reduce the amount of debt owed and considered the balance as resolved. Some creditors are more flexible, which allows us to obtain excellent settlements. Other creditors may be a bit more aggressive, making it challenging to obtain a favored settlement. We would like an opportunity to speak with you directly regarding the mentioned balance. A team specialist will be reaching out to you shortly. Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs.

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J Davis
August 22nd, 2019 Red Oak, IA DETAILS
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Great support! I had many questions and they were answered quickly.

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Reply from Freedom Debt Relief

Aug 23, 2019

We welcome any questions you may have regarding your program, J! The entire Freedom Debt Relief team is here to support you along your debt-free journey! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!