Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.

The company has considerable industry experience and high client satisfaction ratings.

With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.

The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 40 states.

On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.

View Freedom Debt Relief reviews below.

The Good

  • Excellent Settlement Program and Debt Relief Services
  • Experience and Accreditations
  • Great Freedom Debt Relief Reviews
  • Online Dashboard
  • No Fees Charged Until After Debt is Settled

Excellent Settlement Program and Debt Relief Services

Freedom Debt Relief has several great advantages to its debt settlement services including:

  • Low minimum of $7,500 in debt to begin debt settlement
  • Costs between 15 and 25 percent of the total unsecured debt
  • Free consultation with a Certified Debt Consultant

Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.

Experience and Accreditations

As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.

Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).

FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.

Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit score before you start the debt settlement process.

If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report.

While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.

Great Freedom Debt Relief Reviews

Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.

Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.

Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.

Online Dashboard

One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.

Not many debt settlement companies in the industry offer such helpful tools.

No Fees Charged Until After Debt is Settled

As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.

Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.

Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.

Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.

Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.

The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.

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The Bad

  • Freedom Debt Relief Cost
  • Limited Availability
  • Complaints
  • Consumer Financial Protection Bureau Lawsuit

Freedom Debt Relief Cost

One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.

Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.

Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.

Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.

So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.

However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.

Limited Availability

Freedom Debt Relief offers debt settlement programs in only 40 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.

Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.

Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.

An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.

Complaints

While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:

  • Debt settlement takes too long or isn't as effective as people hoped
  • FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt

These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.

Consumer Financial Protection Bureau Lawsuit

In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:

  • Make it clear that in some cases FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
  • Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
  • Make it clearer to consumers under what circumstances they will be charged a fee
  • Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
  • Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statues
  • Pay restitution money to injured consumers
  • Pay a civil penalty

It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.

The Bottom Line

Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief).

While people interested in other debt resolution methods, like credit counseling, a debt management plan or debt consolidation loan, will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.

FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation. 

We'll Introduce You!

Call our recommended rep over at Freedom Debt Relief below.

1-(855) 491-1073

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Freedom Debt Relief Frequently Asked Questions

What is Freedom Debt Relief?

Freedom Debt Relief is a debt settlement company. We offer a debt settlement program that helps you get out of debt faster and for less. With over 15 years of experience working to reduce our clients’ debt, we have resolved over $10 billion in debt since 2002.

How does the Freedom Debt Relief program work?

After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, we present the offer for you to sign off on. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when we collect our fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. We repeat this process with all of your debts until you no longer owe anything on your enrolled debts.

How does Freedom Debt Relief affect your credit?

Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, they will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.

How much does Freedom Debt Relief cost?

Our fee ranges from 15%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay us our fee in advance of a settlement on a debt.

What kind of debt does Freedom Debt Relief work with?

Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could qualify for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, do not qualify.

What happens if a creditor tries to sue me during settlement?

Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief makes available to its clients an optional subscription to a legal network of lawyers, which could help in these instances where you get sued.

Is forgiven debt taxable?

According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.

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User Reviews

Star Rating

4.7
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12,944 Reviews

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R. Hiralall

June 23rd, 2020 South Richmond Hill, NY DETAILS arrow_drop_down
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Everyone on a different page and I didn't expect fdr to take settlement fees upfront before paying creditor

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Charles Hayes

June 23rd, 2020 Wilson, NC DETAILS arrow_drop_down
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They made a decision without my consent with a creditor when another was already on record by me requesting a payment could have been made.

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Rosetta Young

June 23rd, 2020 Winston Salem, NC DETAILS arrow_drop_down
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It seems to work for me,I don't have to be bother with them calling wanting a payment.I'm okay with them.

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Lyle

June 23rd, 2020 Clinton, MI DETAILS arrow_drop_down
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Very good, they were able to stop most of the creditors phone calls

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Jesse Dominguez

June 23rd, 2020 Tuckahoe, VA DETAILS arrow_drop_down
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Excellent service, and friendly customer support.

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Virginia Schepleng

June 23rd, 2020 Norfolk, VA DETAILS arrow_drop_down
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they are informative, helpful, and polite

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Debbie

June 23rd, 2020 Oklahoma City, OK DETAILS arrow_drop_down
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A positive experience very professional staff.

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Reply from Freedom Debt Relief

Jun 24, 2020

Thank you for sharing your experience with us, Debbie! Our team of professionals enjoys assisting you with all your needs throughout this process. We are excited to see you become debt-free! As you continue down your graduation path, log into your Client Dashboard to keep track of your progress. Thank you for choosing Freedom Debt Relief!

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Lacy McClure

June 23rd, 2020 McMinnville, TN DETAILS arrow_drop_down
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Great let's you know hat's going on and you only ha e to make one payment.Staff is very helpful

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Patty Cox

June 23rd, 2020 Fresno, CA DETAILS arrow_drop_down
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Excellent they took away all my stress I cant thank them enough and wished I had done this sooner. I cant believe the progress they have made in such a short time. Highly recommend this service to anyone that needs to clean up their debt. We were drowning and it saved our sanity and our credit really hasn't been hit as hard as I anticipated.

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Reply from Freedom Debt Relief

Jun 24, 2020

It's our pleasure, Patty! We are thrilled to hear how beneficial our services has been for you and that you are now stress free while becoming debt-free! In the future, if you have any questions or concerns, reach out to Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!

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Carol

June 23rd, 2020 Titusville, FL DETAILS arrow_drop_down
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The process is slow, however it is getting done. I have been pleased with the program so far. You just have to be patient.

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Angela

June 23rd, 2020 Woodville, MS DETAILS arrow_drop_down
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Great customer service and very knowledgeable of your situation also caring.

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Rodney

June 22nd, 2020 Roxboro, NC DETAILS arrow_drop_down
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They're always there and always had answers to my questions. They got it done pretty quick.

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Michael

June 22nd, 2020 Des Moines, IA DETAILS arrow_drop_down
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They make sure you understand and follow what's going on. I think in the beginning it was a little confusing but after I got into the program it started to make sense.

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Joseph

June 22nd, 2020 Nashville, TN DETAILS arrow_drop_down
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Their emails and texts are very informative. Everytime I had an issue they've been fast.

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Ricky

June 22nd, 2020 Wayland, KY DETAILS arrow_drop_down
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They negotiate with them and it gets through and you don’t have to worry about it. They always answer your calls.

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Eric

June 22nd, 2020 Haughton, LA DETAILS arrow_drop_down
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I've had issues with communications. They don't call you back when they say they're going to call you back. I'm having issues with some of the representatives doing one thing and refer on another and nobody was working on the same page. It's a little irritating to deal with them. They've solved a couple of my debts already. But it seems like they're kind of lax about getting to my creditors and talking to them on my behalf so I had several issues with that.

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Robert

June 22nd, 2020 Beatrice, NE DETAILS arrow_drop_down
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Every time I call I get the answer to my questions. They are not really keeping me updated.

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Judith

June 22nd, 2020 Sebring, FL DETAILS arrow_drop_down
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I like the way they operate. They always keep me updated. Every time you c all and ask questions, they are there to answer your questions.

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Phillip

June 22nd, 2020 Gulfport, MS DETAILS arrow_drop_down
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They did pretty good for keeping in touch on how it's going. It takes time to get a settlement done.

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Willie

June 22nd, 2020 Houston, TX DETAILS arrow_drop_down
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I feel good about it. I just got to do what they say and keep my deposti that I need to make every 28th of the month and I'm good. They're very knowledgeable and any questions I have they always have the answer right away and I don't have to wait for it. So far they've proven exactly what they said on the website

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Christian

June 22nd, 2020 La Puente, CA DETAILS arrow_drop_down
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I feel comfortable because I've been seeing it work. I would definitely recommend this to people. Really good customer service. Answer my call, very polite.

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John

June 22nd, 2020 Tucson, AZ DETAILS arrow_drop_down
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Excellent customer service. They are constantly in touch. I also like that they offer their sister company to pay off the debt even faster.

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Raymond

June 22nd, 2020 Mooresburg, TN DETAILS arrow_drop_down
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They settled two of my debts and started on the others. I've called customer service and they help me every time I call.

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Pamela

June 22nd, 2020 Pleasant Hill, MO DETAILS arrow_drop_down
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Anytime I call customer support they're always very helpful, kind, and insightuful. The dashboard is very helpful. I wish it would be faster but it's been fine.

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Reply from Freedom Debt Relief

Jun 26, 2020

We love to hear this, Pamela! Thank you for expressing how pleased you are with our customer service efforts. Also, an excellent job utilizing your Client Dashboard to stay informed about the details of your account. We are always happy to assist! Thank you for choosing Freedom Debt Relief.

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Tracy

June 22nd, 2020 Erwin, TN DETAILS arrow_drop_down
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Everytime I've talked to a representative, they're very knoweldgeable and understand my situation and are always willing to help. Friendly service and if I have a question and send a message they get right back to me.

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Fedner

June 22nd, 2020 Miami, FL DETAILS arrow_drop_down
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She was able to answer my questions. They keep in touch with me via email. I think it was a good decision.

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Patricia

June 22nd, 2020 Ripley, TN DETAILS arrow_drop_down
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They always respond to me quickly. They constantly send me emails to let me know what's going on. I feel it's probably the best decision I made.

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Anonymous

June 22nd, 2020 Saint Martinville, LA DETAILS arrow_drop_down
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They do a good job. It's very professional. They email me, I get a call, text me or call.

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Brittany

June 22nd, 2020 Venetia, PA DETAILS arrow_drop_down
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They always answer my questions quickly. They explain things so I can understand and they're always available. They emailed and called and tested. It was always really quick. It's easy to use and the settlements happen quickly.

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Reply from Freedom Debt Relief

Jun 30, 2020

Thank you for your wonderful review, Brittany! We strive to provide the best service to our clients to ensure they feel comfortable and confident with us at all times. Remember, you can also follow along with your program success through your Client Dashboard. Thank you for choosing Freedom Debt Relief!

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Becky

June 22nd, 2020 Alabaster, AL DETAILS arrow_drop_down
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I'm very satisfied. They're always courteous and willing to help me.

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Kimberly

June 22nd, 2020 Evansville, IN DETAILS arrow_drop_down
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Good customer service and they do exactly what they say they're going to do. They call when needed and I'm updated through the client dashboard.

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Carlos

June 22nd, 2020 Valencia, CA DETAILS arrow_drop_down
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They update me every time settlemtns are available right away and I can authorize it within minutes. That's great, very quick. They're very patient with me. When I have a question I can call and get a clear answer.

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James Jacobi

June 22nd, 2020 DETAILS arrow_drop_down
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They are always there for me. They have very good customer service.

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Reply from Freedom Debt Relief

Jun 24, 2020

James, thank you for your feedback! We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! We just want our clients to see that there is a way out and becoming debt free is the way to go! If you ever need our assistance please call Client Services at (800) 655-6303.

history

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Dianne

June 22nd, 2020 Miami, FL DETAILS arrow_drop_down
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The lady I talked to was very nice and explained everything to me.

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Kristy

June 22nd, 2020 Vacaville, CA DETAILS arrow_drop_down
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When I have questions I can call and they answer the questions. I've had no problem, everything that I need handled is being taken care of.

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Jennifer

June 22nd, 2020 Bristol, TN DETAILS arrow_drop_down
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They help pretty much every time we call and they give the answers that we need. They really do get debt down.

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Reply from Freedom Debt Relief

Jul 02, 2020

Jennifer, thank you for your kind review. We are always here to help, and we we are glad to hear that you have found some relief in our program. If you ever have any concerns regarding your account please call Client Services at (800) 6 55-6303. Thank you for being the best part of Freedom!

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Ed

June 22nd, 2020 Hempstead, TX DETAILS arrow_drop_down
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I haven't had any problems and everything went smoothly.

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Reply from Freedom Debt Relief

Jun 30, 2020

Hi Ed! Thank you for your reviews. We are happy to hear you are satisfied with our program thus far. Keep up the great work, and if you ever have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!

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Monica M

June 22nd, 2020 Cordova, TN DETAILS arrow_drop_down
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Every time I call, they're always attentive to what I need. Expected time to get settlement has not been long.

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Sidney

June 22nd, 2020 Maurice, LA DETAILS arrow_drop_down
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They really did a good job and their website is really helpful, simple, and easy to understand.

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Reply from Freedom Debt Relief

Jun 24, 2020

Sidney, thank you for your kind review. We are glad that you are finding the Client Dashboard helpful! If at anytime your in need of our assistance please call Client Services at (800) 655-6303.

Verified Customer

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Michael

June 22nd, 2020 Turtle Creek, PA DETAILS arrow_drop_down
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Thye're always there for you when you call. They did what they said they would.

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Reply from Freedom Debt Relief

Jun 30, 2020

Thank you for your feedback, Michael. We are happy to assist you to reach your goal of becoming debt-free. Keep up the great work, and remember you can follow along with your program success through your Client Dashboard. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Clarence

June 22nd, 2020 Arlington, TX DETAILS arrow_drop_down
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The two years that I've been in the program, I've had good service and about five to six accounts removed.

Verified Customer

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Reba

June 22nd, 2020 Windsor Mill, MD DETAILS arrow_drop_down
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I feel like it was the best decision I made. It's very helpful and I can see it working. I've already paid off some debt. They keep you informed and abreast of what's going on. You can always call and use a client dashboard.

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Reply from Freedom Debt Relief

Jun 30, 2020

Thank you for your review, Reba! We are happy to hear you are satisfied with the results of the program thus far, and that you are utilizing our Client Dashboard. It's a great resource to use to stay up to date on your program progress. If you ever have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Joe

June 22nd, 2020 Corpus Christi, TX DETAILS arrow_drop_down
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They're very communicative. They've been very efficient and very helpful.

Verified Customer

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Robert

June 22nd, 2020 Phoenix, AZ DETAILS arrow_drop_down
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They're pretty knowledgeable and quick to answer my question. Good company.

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Reply from Freedom Debt Relief

Jun 24, 2020

Robert, thank you for your review. We are glad to hear that you are satisfied with our services. We look forward to your completions. If you ever need our help please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.

Verified Customer

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Kathryn

June 22nd, 2020 Gulfport, MS DETAILS arrow_drop_down
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They have met all my expectations. I'm halfway through the program already and already things are better for me. I have the opportunity to review what is called the client dashboard whenever I want to and they also send emails once a month.

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Reply from Freedom Debt Relief

Jun 30, 2020

Hi Kathryn! Thank you for your review. We love to hear about our client's success in the program. Keep up the great work, and remember we are here seven days a week to assist with any questions or concerns. Please give us a call at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Michael

June 22nd, 2020 Humble, TX DETAILS arrow_drop_down
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They're always available when you call. They're very transparent and upfront. I have a dashboard I can sign into any time I want. Whenever they would negotiate a settlement they would contact me right away so we can get the ball rolling. I'm pleased.

Verified Customer

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Jenalyce

June 22nd, 2020 West Jordan, UT DETAILS arrow_drop_down
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They follow through. They send me text messages and emails with everything that goes on. They get the job doene

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Reply from Freedom Debt Relief

Jul 02, 2020

Jenalyce, we appreciate your review about our services. We strive to provide our clients with all the support that they need. If you ever have any questions please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom!

Verified Customer

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Larry

June 22nd, 2020 Washington, DC DETAILS arrow_drop_down
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They always keep me up to date as to the status of each item. They've done what they said they were going to do. So far I'm very satisfied.

Verified Customer

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Beverly

June 22nd, 2020 Hornbeck, LA DETAILS arrow_drop_down
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They've helped me. So far they've reduced my loans and I'm paying my stuff off fast. They send me a report every week. They are there when you call them.

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William

June 22nd, 2020 Rives Junction, MI DETAILS arrow_drop_down
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I chose them because they had good ratings. They always answer my questions and do what they say they will.

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Reply from Freedom Debt Relief

Jun 30, 2020

Thank you for your feedback, William! We are happy to hear you are satisfied with our program. We strive to provide the best service to and for our clients to ensure they feel confident with us and to get the best savings possible. If you ever have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!