Freedom Debt Relief

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Freedom Debt Relief Logo

Freedom Debt Relief

verified
The minimum debt requirement is $10k
1-(855) 491-1073

Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved over $10 billion in debt since its founding in 2002. The company has considerable industry experience and high customer satisfaction ratings. With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship. 

The company offers multiple debt settlement (involves working with creditors to lower total debt owed) and debt consolidation (involves consolidating all customer debt into single monthly payments) services and is available in 34 states.

Freedom Debt Relief charges 20% of your total enrolled debt. To settle a $20,000 debt, that will cost you around $4,000.

The Good

  • Excellent Settlement Program and Services
  • Experience and Accreditations
  • Great Freedom Debt Relief Reviews
  • Online Dashboard
  • No Fees Charged Until After Debt is Settled

Excellent Settlement Program and Services

Freedom Debt Relief has several great advantages to its debt settlement services including:

  • Minimum of $10k in debt to begin debt settlement
  • Average cost is 21.5 percent of the total unsecured debt
  • One representative to work with

Freedom Debt Relief offers a free consultation with a highly trained debt consultant when a consumer decides to enlist the company's debt settlement services. The same debt settlement consultant will remain with the client throughout the entire debt settlement program. If consumers are not satisfied with FDR, the company offers a money-back guarantee.

Experience and Accreditations

As an accredited debt relief company, Freedom Debt Relief (FDR) has over 14 years of experience in the debt settlement industry. Freedom Debt Relief has years of experience standing between the creditor and the customer. Freedom will work to negotiate with every creditor the customer has, in order to secure lower credit card debt (or any type of unsecured debt).

FDR will walk customers through the debt relief process: first, customers will stop making monthly payments to creditors. Instead, customers will make a monthly payment into a separate account, saving a lump sum for debt negotiation (the minimum payment into this account is different for each company). Freedom will then contact each creditor on the customer's behalf. 

Unfortunately, this process will affect your credit score. If you miss any minimum payments on your debt, this will decrease your credit score. 

Freedom Debt Relief understands the importance of proving its ability to negotiate with creditors by maintaining accreditations. According to multiple surveys we conducted, people value national accreditations, in their debt settlement company, above all other features. FDR is accredited with the AFCC and the IAPDA.

Great Freedom Debt Relief Reviews

Most Freedom Debt Relief reviews are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.

Clients with unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of money that would otherwise go to their creditors. Despite the debt settlement program's tendency to negatively affect credit scores, customers with mountains of credit card debt find it extremely helpful.

Online Dashboard

One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. Such resources let customers make informed decisions that will affect their credit scores.

Not many debt settlement companies in the industry offer such helpful tools. These tools help customers stay ahead of their creditors and tackle every type of debt (whether it's credit card debt, student loan debt, utility bills, etc.).

No Fees Charged Until After Debt is Settled

As opposed to a debt consolidation company which consolidates all of a customer's debt into one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt. Because customers come to FDR in order to escape high payments, the company doesn't charge any fees until after debt is settled with creditors. However, this is true of most debt relief companies, like National Debt Relief and Pacific Debt.

First, customers will open an account through Freedom Debt Relief into which they will put all of their money that would have gone toward paying their debt (this is the main reason why this program hurts your credit score more than debt consolidation).

Next, FDR will use that account to work with your creditors to find a lower total debt to pay (FDR can cut total debt down to 50 and even 30 percent in some cases). 

Debt settlement companies make money by charging fees on either enrolled debt or saved debt (fees charged to saved debt are more beneficial for customers). Though its services are highly trusted and thorough, its fees are a bit higher (around 20 percent fees on enrolled debt).

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The Bad

  • Freedom Debt Relief Cost
  • Limited Availability
  • Complaints

Freedom Debt Relief Cost

One concern with Freedom Debt Relief is their price. Freedom Debt Relief charges $4,000 to settle $20,000 in debt (20 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000. Users are charged an average of 20 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more than this to use FDR.

Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.

Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.

So exactly how much will Freedom Debt Relief cost you? It will cost you around 20 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate.

Limited Availability

Freedom Debt Relief offers debt settlement programs in only 35 states. Additionally, the company requires a minimum debt amount of $10k (the amount of which is charged fees of up around 20 percent). Most debt settlement companies will require a minimum amount of debt in order to ensure payout.

A debt settlement company that charges by saved debt will not run into this problem as much. An additional limitation is that Freedom Debt Relief is that the company only works with debtors with unsecured debt. This limitation is understandable since no debt settlement company wants to risk losing its client's homes.

Complaints

While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The three main complaints clients seem to have are the following:

  • Debt settlement takes too long
  • FDR charges too much for their services, sometimes costing consumers 25 percent of their total enrolled debt
  • People have trouble navigating and logging into FDR's website

The Bottom Line

Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement and debt consolidation (consolidated monthly payments) experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 20 percent average fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief). However, it does have the potential for higher fees.

FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. We highly recommend using Freedom Debt Relief if you receive a low enough quote from them during your free consultation. 

We'll Introduce You!

Call our recommended rep over at Freedom Debt Relief below.

1-(855) 491-1073

Disclaimer

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All user reviews posted on Best Company are subject to screening and approval. We reserve the right to approve or deny any review posted to this site in accordance with our Review Guidelines. Best Company never suppresses user reviews—unless they are being investigated for authenticity, or if they violate our review guidelines. We encourage anyone who suspects a user review to be fraudulent or intentionally inaccurate to please notify us here.


User Reviews

4.7

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7748 Reviews

Your trust is our top priority, so we check all reviews for accuracy and relevance. Additionally, we do not allow companies to alter or remove reviews. Learn more

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Carl H.
March 15th, 2019 Yonkers, NY

Freedom Debt Relief has been attentive to my situation.

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Reply from Freedom Debt Relief

Mar 15, 2019

We thank you for your positive review, Carl! We're on your side at every step of your journey with us and should you have questions for us in the future, please don't hesitate to reach out to our client services team by calling (800) 655-6303 or email [email protected] Thank you for being a part of Freedom Debt Relief!

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Carmen Resto
March 14th, 2019 Seminole, FL

I have been working with Freedom Debt Relief for a little under a year, I am very happy with the outcome so far. They clear 3 of my debts already and have already settle on a payment plan for the 4th one.

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Reply from Freedom Debt Relief

Mar 14, 2019

Hello Carmen, Thank you for sharing your review. We are very happy to have you enrolled in our program and we want to congratulate you on your accomplishments so far. The light at the end of the tunnel is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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AlexC
March 14th, 2019 Clearwater, FL DETAILS
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Everyone has been incredibly awesome and super friendly. They make it so easy.

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Reply from Freedom Debt Relief

Mar 14, 2019

This is great feedback, Alex. Freedom Debt Relief is happy to provide the utmost customer service and professionalism to all of our clients and we are looking forward to seeing you debt free soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Mary Whetzel
March 14th, 2019 Hagerstown, MD DETAILS
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Freedom debt relief has taken a lot of stress off of me and I have been able to manage better since I have been with them

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Reply from Freedom Debt Relief

May 07, 2018

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or [email protected] with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Mike Macudzinski
March 13th, 2019 Sterling Heights, MI DETAILS
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Overall it is a great experience working with Freedom Debt Relief. My journey of being debt-free is close to the end and everyone there is caring and professional. I would recommend this company and its subsidiaries in an instant!

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Reply from Freedom Debt Relief

Mar 14, 2019

Thank you for the recommendation, Mike. Congratulations on being so close to your debt-free future! We couldn't be any happier for you. As you finish up the journey, know that we are still here to support your every step. Client services can be reached 7 days a week to address any questions that come up. Thank you for sharing your experiences with us. Here's to your financial freedom!

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Enid Gwinn Johnson
March 14th, 2019 Port Saint Lucie, FL

I am very happy so far. Hopefully everything will be resoved sooner than expected. Agents are pleasant to work with and are very helpful. I have told otbers about you ,that I am very pleased. My only regret is how my credit score has dropped.

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Reply from Freedom Debt Relief

Mar 14, 2019

Thank you for your positive feedback, Enid. Your graduation is coming soon and we wish you the best in the future as well. We are also confident you will see an increase in your credit score by the time you complete the program. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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McKenzie
March 13th, 2019 Denver, CO DETAILS
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I would recommend Freedom Debt Relief to anyone. They have helped me get out of debt. They have always communicated well with me and shown me how to get back on track financially.

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Reply from Freedom Debt Relief

Mar 13, 2019

Helping you put your debt behind you is our specialty, McKenzie! We're proud of the work that we do and we're looking forward to your continued success! If you have questions for us in the future, please reach out to our client services team! They can be reached by calling (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for choosing Freedom Debt Relief!

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Amy B
March 13th, 2019 Revere, MA DETAILS
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It was either pay my high interest credit card minimums for the next 35 years or learn to live cash only while FDR works to settle my accounts. Some times I feel like it is taking longer than I would expect but then I remember what the alternative would be. I have been happy with the services thus far.

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Reply from Freedom Debt Relief

Mar 09, 2018

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Michelle
March 13th, 2019 Vero Beach, FL DETAILS
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FDR is doing a great job of eliminating my credit card debt. So happy with their performance. Definitely recommend to anyone who wants to be debt free without a lot of stress!

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Reply from Freedom Debt Relief

Mar 13, 2019

We greatly appreciate your positive review, Michelle! We're proud of your progress! Keep up your great work and anytime you may have questions about your account, please don't hesitate to reach out to our client services team. They can be reached by calling (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for choosing Freedom Debt Relief!

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Ellen Teckman
March 13th, 2019 Alpena, MI

Took my monthly payments down from $1500 down to $348 and eased my financial burden.

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Reply from Freedom Debt Relief

Mar 13, 2019

We're happy to hear that you're able to see immediate cash-flow, Ellen! We aim to help you resolve your debt, while you see great savings! If you have any questions for us along the way, please reach out to our client services team. They can be reached by calling (800) 655-6303 or email [email protected] Thank you for being a part of Freedom Debt Relief!

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Michelle
March 13th, 2019 Hillsboro, MO DETAILS
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I was nervous about doing this program for obvious reasons, but my account manager walked me through every single step. All of my accounts were settled within 8 months! If you are out options and are unable to get a consolidation loan, this is the program for you.

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Reply from Freedom Debt Relief

Mar 14, 2019

Congratulations, Michelle! Thank you for sharing the terrific experiences you had in our program. We also appreciate you recommending our service to others. Keep in mind you can monitor your progression as you finish up the journey by logging onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial goals!

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Carolyn Hensley
March 13th, 2019 DETAILS
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Super, able to stop creditors from bothering me after my husbands death

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Reply from Freedom Debt Relief

Mar 13, 2019

We're glad we were able to assist you with this, Ms. Hensley. Please accept our deepest condolences regarding your loss. If you ever have any questions at all about your account, always feel free to reach out to client services at (800)655-6303 or via email at [email protected] for assistance. We're here 7 days a week to support you on this journey! Thank you for choosing Freedom Debt Relief as a guide to financial freedom.

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Brenda austin
March 13th, 2019 DETAILS
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I am very pleased with the program and they have taken good care of me

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Reply from Freedom Debt Relief

Mar 13, 2019

We hope to continue providing you with superb service, Brenda. Thank you for sharing how pleased you are with our service. Keep in mind you can also view the details of your account at anytime by logging onto your client dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!

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Ana Mandujano
March 13th, 2019 DETAILS
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I've had a great experience with assistance in paying off debt. They have helped represent me and taken care of any potential lawsuits. They have helped apply monies as needed to ensure fastest payoff possible.

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Reply from Freedom Debt Relief

Mar 13, 2019

Hello Ana, Thank you for taking time from your day to provide us with excellent feedback! We're so glad to hear that you did enroll in the legal representation and you've had a great outcome with using the service. We will continue to work hard so you can reach your goal of becoming debt free. Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Ken ulver
March 13th, 2019 DETAILS
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Very prompt to answer queries, very organized. Only complaint would be that this is a very complicated process, one which the average person has no clue about, and the tendency is to not explain everything clearly to someone who has no clue.

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Reply from Freedom Debt Relief

Mar 13, 2019

Dear Ken, We're sorry if you feel you weren't informed enough about our program. We work constantly to improve how we communicate with our clients at every stage of their program. Our client service department is available 7 days of the week and we have highly trained client advocates who are always ready to assist you with any questions or comments you may have regarding your account. Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Verified Customer

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Judy L.
March 13th, 2019 DETAILS
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Freedom Debt Relief has been a lifesaver to me. I had a difficult time in the beginning because my credit score dropped over a hundred points. However it is very very slowly going back up as each debt is resolved. I recommend Freedom Debt Relief to anyone that wants to save themselves from themselves!

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Reply from Freedom Debt Relief

Mar 13, 2019

Thank you, Judy, for providing your honest feedback about our company! The great news is you're seeing the results with your accounts and your credit score. Continue doing a great job in the program and you will be debt free sooner than you know it. Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Janette Hatton
March 13th, 2019 DETAILS
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I feel the program works very slowly. 15 months into the program, just 1 debt resolved. Many debts are not updated monthly on the Dashboard. Higher payments = more money FDR charges.

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Reply from Freedom Debt Relief

Mar 13, 2019

Janette, we're sorry to hear that you feel your program progress is not moving fast enough. Keep in mind since you have structured settlements in place you only have enough funds to cover those settlements so we cannot move forward negotiating with your remaining accounts until you build funds in your dedicated account. We don't make money the longer our clients are in debt. We make money when we get them a reduction on what they owe, so we are always working in their best interests. We collect a one-time settlement fee, but only once a settlement has been negotiated and authorized by the client. You're more than welcome to reach out to our client service department and one of our client advocates could go more into details with the status of your accounts. Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Verified Customer

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Jaclyn Zoccoli
March 13th, 2019 DETAILS
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So far very efficient and accomodating. Their feedback has been good.

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Reply from Freedom Debt Relief

Mar 13, 2019

Thank you, Jaclyn, for your terrific review! We are happy to be your debt settlement company and are excited to see you complete the program successfully! Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Edward Stern
March 13th, 2019 DETAILS
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Excellent customer service. Problem, it takes to long to negotiate a settlement.

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Reply from Freedom Debt Relief

Mar 13, 2019

Hello Edward, We admire your honest feedback about our program! Typically a client receives their first settlement 4-6 months of being in the program. Along with waiting for funds to build up in your dedicated account so we are able to negotiate. We always have the best interest for our clients and we will get you to accomplish your goal. Our client dashboard is also available for you to have access to your accounts. Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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David Mendoza
March 13th, 2019 DETAILS
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Very informative and knowledgeable about getting out of debt.

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Reply from Freedom Debt Relief

Mar 13, 2019

David, it is an honor to be able to assist you with your debt and show you that our program really does work just by following a simple plan we have created for you. Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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BARBARA ANN DORN
March 13th, 2019 DETAILS
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FDR, HAS HELPED ELIMINATE THE AMOUNT OF MOST OF MY DEBT !

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Reply from Freedom Debt Relief

Mar 13, 2019

Barbara, we are happy to be your debt settlement company and are excited to see you complete the program successfully! Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Arlene Brooks
March 13th, 2019 DETAILS
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It has help me a lot and I will tell family and friends about what the com can do to help with there debt and answer any question u may have and help u though the steps

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Reply from Freedom Debt Relief

Mar 13, 2019

Arlene, we're so delighted to be able to assist you with your debt and provide you with the best service! Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Verified Customer

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Alisha
March 13th, 2019 DETAILS
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Hard work and quick results when I have any questions customer device team is quick to and come my fears about any problem that occur.. to sum it all up you guys are GREAT.

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Reply from Freedom Debt Relief

Mar 13, 2019

That's what we're here for, Alisha! Our team is dedicated to supporting you at each stage of your program! We appreciate your compliments and please continue to contact us when you have questions or concerns! We're always happy to help and we can be reached by calling (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for choosing Freedom Debt Relief!

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Alice Judge-Thrower
March 13th, 2019 DETAILS
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Freedom Debt Relief is a great service. They were able to settle 3 of my 6 accounts in 6 months.

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Reply from Freedom Debt Relief

Mar 13, 2019

Congratulations on your financial success, Alice! We're happy to see you reach such great milestones so quickly! Keep up the great work and any time you have questions for us, please don't hesitate to reach out! Client services can be reached seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

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Verified Customer

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Alice
March 13th, 2019 DETAILS
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Easy and very understanding. Their people help in anyway they can and make sure you understand everything.

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Reply from Freedom Debt Relief

Mar 13, 2019

That's right, Alice! We care about our client's success and we're here for you every step of your debt-free journey. Please continue to reach out to us when you have questions or need assistance with your account. Our client services team is here to help and can be reached by calling g (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

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Verified Customer

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Anonymous
March 13th, 2019 DETAILS
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Somewhat good ! I am tired of creditors calling, I know the plan is for 4 years, but I thought the creditors calls would have stop after being on the plan for a year ,

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Reply from Freedom Debt Relief

Mar 13, 2019

Thank you very much for your honest review. You may experience some phone calls if your creditors send your account to a 3rd party collections agency. If a creditor does this, the new collector will most likely reach out to you. We apologize that you're experiencing those creditor calls still, however, we can confidently say that as you progress, they should eventually cease. If you have any additional questions, we encourage you to reach out to our client services team. Give them a call at (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for choosing Freedom Debt Relief!

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Verified Customer

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Lisa
March 13th, 2019 DETAILS
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It has been great! In a short time, I already have 2 Settlements in process.

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Reply from Freedom Debt Relief

Mar 13, 2019

That's wonderful progress, Lisa! We're proud of the success you've seen thus far and we're looking forward to your next milestone! In the meantime, should you have any questions about your account, please reach out to our client services team. They can be reached by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

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Verified Customer

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Gerald Hammerle
March 13th, 2019 DETAILS
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Was surprised by amount charged upon getting a settlement.

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Reply from Freedom Debt Relief

Mar 13, 2019

Thank you for bringing this to our attention, Gerald. Our settlements are a fixed amount and if you compare our fees to 100% of your debt + interest %, you should still see savings. If you have questions about our fees and how we process them, we encourage you to reach out to our client services team. They can be reached by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

Helpful?

Verified Customer

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Elaine Lucero
March 13th, 2019 DETAILS
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They were professional and always kept me informed.

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Reply from Freedom Debt Relief

Mar 13, 2019

Thank you for your positive review, Elaine! We're happy to be working with you and any time you have questions for us, please feel free to reach out to our client services team. They can be reached by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

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Verified Customer

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cynthia stanphill
March 13th, 2019 DETAILS
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great, anytime i have called my questions have been answered quickly and professionally but with compassion in the voice.

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Reply from Freedom Debt Relief

Mar 13, 2019

We're pleased to know that you always receive quick answers to your questions when you reach out to us, Cynthia! We care about the success of each of our clients and we're here to help you at every step of your debt-free journey. If you have any questions for us in the future, please continue to reach out to our client services team. They can be reached by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

Helpful?

Verified Customer

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Christine Stoutermire
March 13th, 2019 DETAILS
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It have been a very great experience. They listen and get results , I am very pleased with the company.

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Reply from Freedom Debt Relief

Mar 13, 2019

We're thrilled by your positive feedback, Christine! We always enjoy hearing about our client's success! Should you have any questions for us about your account in the future, please feel free to reach out to client services! Give them a call at (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for choosing Freedom Debt Relief!

Helpful?

Verified Customer

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Char
March 13th, 2019 DETAILS
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Never ever did they ever give me wrong information. They were on the money everytime.

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Reply from Freedom Debt Relief

Mar 13, 2019

Thank you for your great review, Char! We're happy to hear that you've received answers to any questions or concerns you've brought to our attention! We're always here to help you and any time you have questions for us, please reach out to our client services team by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

Helpful?

Verified Customer

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Bross Rose
March 13th, 2019 DETAILS
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Good getting bills paid off never have issues with whom I speak to can get thru fast always have answers for my problems

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Reply from Freedom Debt Relief

Mar 13, 2019

We appreciate you taking the time to write us a fantastic review, Bross! We're here to help and any time you may have questions for us, please don't hesitate to reach out to us! Our client services team can be reached by calling (800) 655-6303 or email [email protected] Thank you for being a part of Freedom Debt Relief!

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Verified Customer

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Jessica Tyre
March 13th, 2019 DETAILS
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Very easy process, you just sign up, provide some information, and let FDR do the rest.

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Reply from Freedom Debt Relief

Mar 13, 2019

We're pleased to hear that you're satisfied with the services we provide you, Jessica! Our program is easy to follow and we're confident in your success! Should you have questions about your account in the future, please reach out to our knowledgeable client services team. Give them a call at (800) 655-6303 or email [email protected] Thank you for being a part of Freedom Debt Relief!

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Verified Customer

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Jess K.
March 13th, 2019 DETAILS
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Great custom service! Great job negotiating settlements

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Reply from Freedom Debt Relief

Mar 13, 2019

We appreciate your compliments, Jess! We're confident in the work that we do and we're proud of the services we provide! If you have any questions for us in the future, please continue to contact client services. They can be reached by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

Helpful?

Verified Customer

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Jeff
March 13th, 2019 DETAILS
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Efficient quick to respond and always available

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Reply from Freedom Debt Relief

Mar 13, 2019

Thank you for your fantastic review, Jeff! Our team is eager to help you and we're here for you every step of the way. If you have any questions for us, please continue to reach out to client services. Give them a call at (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for choosing Freedom Debt Relief!

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Verified Customer

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Jeannine
March 13th, 2019 DETAILS
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Customer service and the way they handled my needs as a customer..

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Reply from Freedom Debt Relief

Mar 13, 2019

We're thrilled by your positive feedback about our client services team, Jeannine! They're always happy to help any time you have questions or need assistance with your account. Give them a call in the future at (800) 655-6303 or they can be reached by email at [email protected] Thank you for being a part of Freedom Debt Relief!

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Verified Customer

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Janice
March 13th, 2019 DETAILS
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Pay off bills it's ok but I expected my bills to be paid of ASAP and not get the harassing calls and my bills going up because they aren't paid

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Reply from Freedom Debt Relief

Mar 14, 2019

We appreciate your honest feedback. We do apologize if the proper expectations were not clearly set for you. We are not a debt loan consolidation program. What we do is negotiate with your creditors, reducing the amount of debt owed. Our main goal is to save you money while resolving your enrolled debt balances. In order to negotiate, however, we need sufficient funds to be available in the dedicated account. This is the purpose behind the monthly deposits you're scheduled to make. Understandably, receiving an influx of creditor calls can be quite concerning. On your client dashboard, you will see helpful videos. These videos speak to how to handle the creditor calls as well as what to expect when newly enrolled in our program. When you have a moment, take a look at the information we've provided. You also have the option to chat with us live if any questions come up. Thank you for choosing Freedom Debt Relief to meet your financial goals!

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Verified Customer

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jacqueline mack
March 13th, 2019 DETAILS
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my worries about a lot of debt has subsided

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Reply from Freedom Debt Relief

Mar 13, 2019

We're happy to hear that you're feeling the financial relief that you deserve, Jacqueline! We're here for you throughout your debt-free journey and any time you have questions for us, please don't hesitate to reach out! We can be reached by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

Helpful?

Verified Customer

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Jack Lyons
March 13th, 2019 DETAILS
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Outstanding Service and all questions are answered in a timley manner.

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Reply from Freedom Debt Relief

Mar 13, 2019

Thank you for your positive review, Jack! We're here for you any time you have questions for us! Client services are in-house seven days a week and can be reached by calling (800) 655-6303 or email [email protected] Thank you for being a part of Freedom Debt Relief!

Helpful?

Verified Customer

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Heidi Pace
March 13th, 2019 DETAILS
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Very easy process. They make you feel at ease with difficult decissions.

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Reply from Freedom Debt Relief

Mar 13, 2019

We greatly appreciate your review, Heidi! We're happy to take on the hard work of dealing with your creditors to provide you with the relief you need! Any time you may have questions for us, please reach out to our client services team! They're here to help and can be reached by calling (800) 655-6303 or email [email protected] Thank you for being a part of Freedom Debt Relief!

Helpful?

Verified Customer

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Lisa M Smith
March 13th, 2019 DETAILS
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great; they have helped my family when we have lots of medical issues

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Reply from Freedom Debt Relief

Mar 13, 2019

We're happy to help you get back on track with your finances, Lisa! Should you have questions for us about your account in the future, please feel free to reach out to our client services team. They're happy to help and can be reached by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

Helpful?

Verified Customer

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Linda Townzen
March 13th, 2019 DETAILS
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The creditors are really hounding me after 7 months.

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Reply from Freedom Debt Relief

Mar 14, 2019

We're sorry to hear you are still receiving creditor calls this far into our program, Ms. Townzen. We imagine this to be extremely frustrating for you. Please know these calls will not continue your entire duration with us. As we settle your accounts, you should receive fewer and fewer creditor calls until they eventually cease all together. Keep in mind, Ms. Townzen, speaking with the creditors is not a requirement of our program. Being that a balance is owed to them, they do have the right to attempt collection efforts. However, we anticipate the creditor calls will eventually stop. We are here to support you on this journey! Please feel free to contact client services regarding any concerns you're having. You can also view the helpful videos located on your client dashboard at www.fdrclient.com. These videos specifically speak to how to handle the creditor calls you're receiving. Please let us know if you have any other questions or concerns we can assist with at this time. Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs.

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Verified Customer

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Linda Spafford
March 13th, 2019 DETAILS
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Relieves financial stress. Easy to understand, Quality service

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Linda
March 13th, 2019 DETAILS
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My experience has been awesome so far, everyone is helpful and freindly and knows what they are doning. The process was easy to understand and I'm halfway through and feeling great about it.

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Reply from Freedom Debt Relief

Mar 13, 2019

Thank you for your awesome feedback about your experience, Linda! We always enjoy hearing about your experience and your success! Keep up the great work and any time you have questions about your account, please contact our client services team! They can be reached by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

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Verified Customer

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Lawrence R Taylor
March 13th, 2019 DETAILS
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So far we love the service. They constantly keep us up to date with the status of our accounts. Their customer support is always on hand to help if we need it.

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Reply from Freedom Debt Relief

Mar 14, 2019

Thank you for the positive feedback, Lawrence. We're glad to know you feel well-informed and up-to-date regarding the details of your account. Thank you for complimenting our level of customer service as well! It's rewarding to hear you've always received top notch service when reaching out to our contact center. Please continue to contact us as other questions come up for you. Thank you for being the best part of Freedom Debt Relief!

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Verified Customer

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Krista Lacey
March 13th, 2019 DETAILS
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Really great!! In six months I had my first settlement mans now working on the rest!

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Reply from Freedom Debt Relief

Mar 13, 2019

Congratulations on your first settlement, Krista! We're looking forward to seeing you reach your next milestone! In the meantime, please feel free to reach out to us when you have questions about your account! Simply call, (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for being a part of Freedom Debt Relief!

Helpful?

Verified Customer

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Kelly
March 13th, 2019 DETAILS
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Excellent responding and keeping me aware of my negotiaions.negotiations

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Reply from Freedom Debt Relief

Mar 13, 2019

We'll always keep you informed of your progress, Kelly! Should you have any questions for us throughout your program, please reach out to our client services team! They can be reached seven days a week by calling (800) 655-6303 or email [email protected] Thank you for being a part of Freedom Debt Relief!

Helpful?

Verified Customer

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Kathy Gill
March 13th, 2019 DETAILS
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Great experience! So helpful and able to answer any questions I have had. Their customer service is willing to take the time you need.

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Reply from Freedom Debt Relief

Mar 13, 2019

Your feedback is rewarding to hear, Kathy! We're so pleased to hear that you've had a wonderful experience with us! Please continue to reach out to client services when you have questions about your account. They can be reached by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

Helpful?

Verified Customer

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Julie Parker
March 13th, 2019 DETAILS
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I am appreciative that Freedom Debt relief has helped me through this very rough time in my life. They have been responsive to every thing I request and send from my creditors.

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Reply from Freedom Debt Relief

Mar 13, 2019

We're happy to lend you the helping hand that you deserve, Julie. We understand that hardships happen and that's where we step in. We care about your success and any time you have questions for us, please don't hesitate to reach out. Give us a call at (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

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