Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.
The company has considerable industry experience and high client satisfaction ratings.
With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.
The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 40 states.
On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.
View Freedom Debt Relief reviews below.
Freedom Debt Relief has several great advantages to its debt settlement services including:
Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.
According to a four-year study by Freedom Debt Relief, its customers start the program with a median of $28,000 in debt, which decreases to $3,800 after 45 months in the program. The graph below shows the decrease in debt over time and how this directly affects the increase in customers' credit scores.
As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.
Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).
FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.
Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. A four-year study by Freedom Debt Relief found that its customers' credit scores dropped in the first six months of the debt settlement program, then began to recover. According to the study, most customers' credit scores recovered to their previous position by the time they completed the Freedom Debt Relief program. It's smart to have a plan for boosting your credit score before you start the debt settlement process.
The graph below shows Freedom Debt Relief's customers' credit scores over time as they improve their debt through the company's program.
Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.
Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.
Despite the debt settlement program's tendency to negatively affect credit scores in the first six months, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.
One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.
Not many debt settlement companies in the industry offer such helpful tools.
As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.
Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.
Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.
Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.
Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.
The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.
One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.
Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.
Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.
Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.
So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.
However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.
Freedom Debt Relief offers debt settlement programs in only 40 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.
Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.
Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.
An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.
While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:
These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.
In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:
It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.
Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief).
If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report. While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.
While people interested in other debt resolution methods, like credit counseling, a debt management plan or debt consolidation loan, will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.
FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation.
Freedom Debt Relief Frequently Asked Questions
What is Freedom Debt Relief?
Freedom Debt Relief is a debt settlement company. The company offers a debt settlement program that helps you get out of debt faster and for less. With over 15 years of experience working to reduce its clients’ debt, Freedom Debt Relief has resolved over $10 billion in debt since 2002.
How does the Freedom Debt Relief program work?
After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, Freedom Debt Relief presents the offer for you to sign off on. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when Freedom Debt Relief collects its fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. This process is repeated with all of your debts until you no longer owe anything on your enrolled debts.
How does Freedom Debt Relief affect your credit?
Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, the company will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.
How much does Freedom Debt Relief cost?
Freedom Debt Relief's fee ranges from 15%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay the company the fee in advance of a settlement on a debt.
What kind of debt does Freedom Debt Relief work with?
Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could qualify for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, do not qualify.
What happens if a creditor tries to sue me during settlement?
Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief makes available to its clients an optional subscription to a legal network of lawyers, which could help in these instances where you get sued.
Is forgiven debt taxable?
According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.
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13,974 Reviews
Review Breakdown
Sentiment Criteria
Verified Customer
Kelly J Shamp
I have never felt judged, they are always polite to me when i call them.
Reply from Freedom Debt Relief
Dec 17, 2020
Thank you for taking the time to share with us, Kelly. We want to be a safe place for our clients. We want to help achieve your goals and feel good while resolving your debt. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Verified Customer
Timothy D Rich
Very good service,they keep me updated with all of my stuff
Reply from Freedom Debt Relief
Dec 17, 2020
Timothy, it is rewarding to hear such great feedback about our Client Services team. We provide regular updates throughout the program. You can even have updates via your Client Dashboard. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Verified Customer
Tammy Seamons
They have took the stress off of me,an went up and beyond to help me,and get my loans lower as possible. I thank them from bottom of my heart for helping me.
Reply from Freedom Debt Relief
Dec 17, 2020
We really appreciate your comments in regards to your program, Tammy. We fight very hard to help eliminate your debt so you can save money and time. We are thrilled you have taken the first step to resolve your debt. We look forward to your coming success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Verified Customer
Gwendolyn
I like that they can take care of all my cards.
Reply from Freedom Debt Relief
Dec 17, 2020
Gwendolyn, thank you for sharing today. We listen to our clients and find options that can truly make a difference in their life. Congrats, on your approval to be debt-free. We are every step of the way, if you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Verified Customer
patricia powers
They are really interested in you. They work with you if your needs change.
Reply from Freedom Debt Relief
Dec 17, 2020
We really appreciate your comments in regards to your debt relief program, Patricia. We listen to our clients and their goals become our goals. We strive to find the best option to help you save money and time. We are here every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Verified Customer
Karla
Feel confident in their service and I am resolving credit
Reply from Freedom Debt Relief
Dec 17, 2020
Thank you for your thoughtful review, Karla. We are thrilled you took the first step to resolve your debt. We are happy to provide the service that lives up to your satisfaction. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Verified Customer
Jen Sorenson
They did amazing work on my behalf. Any time I call them, they are kind and accommodating.
Reply from Freedom Debt Relief
Dec 17, 2020
Amazing feedback, Jen. We strive to provide quality customer service. We understand that things are stressful and time-consuming. That is why each interaction is easy and understandable when you join our service. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Verified Customer
Judy Shelton
Like that Freedom is always keep me informed and the negotiation with the debt companies
Reply from Freedom Debt Relief
Dec 18, 2020
Thank you, Judy, for allowing FreedomPlus the opportunity to serve your financial needs. It is a pleasure to provide such a service. Remember to log into your Client Dashboard for any important communications regarding your account. Thank you for being the best part of Freedom Debt Relief!
Verified Customer
Harry Rodgers
They are very good in keeping me informed as to settling my debts are going. And very responsive when unread to talk to someone
Reply from Freedom Debt Relief
Dec 17, 2020
Harry, thank you for the kind review today. We strive to make each interaction easy and understandable. We also keep you informed periodically throughout the program. Keep up the great work and we look forward to your coming success. If you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Verified Customer
Corina
Because they listen to me and are helpful
Reply from Freedom Debt Relief
Dec 17, 2020
Corina, we are over the moon to receive such stunning feedback! We are here 7 days a week. We can be reached by phone, email, and online. Thank you for choosing Freedom Debt Relief to be part of your financial journey. If you have any questions please call 800-655-6303.
Verified Customer
Paul R Rania
They keep me informed on my progress! And which bebts have been paid off
Reply from Freedom Debt Relief
Dec 18, 2020
We appreciate you for taking the time to share this with us today, Mr. Rania. Supporting every step of our clients' journeys remains our top priority! It's also great to hear clients share how pleased they are with our service efforts. Please let us know how we can continue supporting your every step toward financial freedom! Thank you for choosing Freedom Debt Relief.
Verified Customer
Michael Rodriguez
I like everything it has to offer.Customer services and understand how the program works to eliminate my debt.
Reply from Freedom Debt Relief
Dec 17, 2020
Thank you for your thoughtful review, Michael. Our years of experience allow us to make this program easy and understandable for a complicated industry. We strive to provide quality customer care and are here every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Verified Customer
Matt Rivera
The lack of knowledge when it's comes to settlements and what's being told
Reply from Freedom Debt Relief
Dec 17, 2020
Matt, thank you for bringing this to our attention. We would love to discuss any details about your settlement. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.
Verified Customer
Rick Rutland
They have been very good to deal with so far.
Reply from Freedom Debt Relief
Dec 17, 2020
It is rewarding to hear such great feedback about our Client Services team, Rick. We listen to our clients and find options to address their concerns. We are here 7 days a week, if you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Verified Customer
Victor Rodroguez
They take to long to negotiate with banks. Have called since it's been 3 years and they haven't called The vank
Reply from Freedom Debt Relief
Dec 17, 2020
Victor, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.
Verified Customer
Carol Reddicks
There service is very, customers service are excellent, and you don't have to wait for every for someone to talk to you and that's what I like about freedom death relief.
Reply from Freedom Debt Relief
Dec 17, 2020
Carol, thank you for sharing today. We strive to assist our clients and find options that can support their busy schedules. We are 7 days a week we can be reached by phone, email, and the Client Dashboard. Please call at 800-655-6303, thank you for choosing Freedom Debt Relief.
Verified Customer
Linda S Riddick
It is helping me to become debt free, especially during this time of covid.
Reply from Freedom Debt Relief
Dec 17, 2020
We really appreciate your comments in regards to your debt relief program, Linda. We thank you for taking the first step to resolve your debt. We are thrilled we were able to find options that could help you save even during a time like Covid. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Verified Customer
Ruben Ramirez
Professional and courteous every time I call.
Reply from Freedom Debt Relief
Dec 17, 2020
Ruben, we are over the moon to receive such stunning feedback! We strive to provide quality customer service in each interaction. Thank you for allowing us to be part of your financial journey. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Verified Customer
VINCENT SEALY
Very helpful and value for your money, one of the best decisions I ever made.
Reply from Freedom Debt Relief
Dec 17, 2020
Amazing feedback, Vincent! We are thrilled you have taken the first steps to resolve your debt. We are looking forward to your coming success. We are here 7 days a week, if you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Verified Customer
Lisa
Keeping me updated on the stays if my accounts
Reply from Freedom Debt Relief
Dec 18, 2020
Thank you for sharing, Lisa! Our top goal is to make sure we support our clients every step toward a debt-free future. Remember to log into your Client Dashboard for any important communications regarding your account. Thank you for being the best part of Freedom Debt Relief!
Verified Customer
Astrid Ruiz
I don't like that I can't not remove a account at any time
Reply from Freedom Debt Relief
Dec 17, 2020
Astrid, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you later today. We truly appreciate your review.
CharlesO
Freedom Debt relief has been “on top” of everything from the beginning. I was well informed in the beginning, could ask any questions at any time, and now has negotiated an astounding reduction of debt on my first debt. I am looking forward to being debt free much sooner than expected.
Reply from Freedom Debt Relief
Dec 17, 2020
We appreciate you sharing with us today, Charles. We fight very hard to get the best settlement to help you save money and time. We are here every step of the way and look forward to your coming success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Bill Armstrong
Very satisfied with FDR. Everything is on schedule as explained when we signed up.
Reply from Freedom Debt Relief
Dec 17, 2020
Thank you for taking the time to share with us, Bill. We are informative but not overwhelming, we are efficient but not rushed. We strive to provide quality customer care and seek to help you achieve your goals from begging to end. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
William Robertson
keeping me informed what going on what i don't like is not be told that it take a long time to settle a card and deal with credit card company for late payments would like it to be done faster please tired of dealing with phone and eamails
Reply from Freedom Debt Relief
Dec 17, 2020
William, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.
Connie Montana
Just had my first debt agreement, but was wondering why the two smallest debts didn't get resolved first. Those would have made me feel more relief as they are the ones that call me daily. Will be trying hard to increase my deposits so my debts get paid faster.
Reply from Freedom Debt Relief
Dec 17, 2020
Connie Montana, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.
philippa heang
Freedom Debt Relief has given me a new life.. I was able to resolve most of my debt within 1 year. It was easy and I didn't really have to do anything.
Reply from Freedom Debt Relief
Dec 17, 2020
Thank you for taking the time to share with us, Philippa. We strive to assist you and provide a means to help you save money and time. We are thrilled to hear about the success you have so far. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Mengsteab Haile
I am great full that I found FDR to help me to get out of stress and manage my credit and learn from my previous spending habits thx FDR
Reply from Freedom Debt Relief
Dec 17, 2020
We appreciate you sharing with us today, Mengsteab. We are continuing to reach in a number of ways to address client needs. We are here every step of the way. If you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Robert Weiss
fast- reliable service- friendly reps good company
Reply from Freedom Debt Relief
Dec 15, 2020
We really appreciate your comments in regards to your program, Robert. We strive to effectively help you save money and time. We are thrilled to see your coming success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Roberto Martinez
These are the best people to work with. They have relieved us of all the mental anguish associated with credit card debt. Our creditors get paid for a fraction of the amount owed on a timely basis. The payments that are made strictly toward the principle, of the agreed amount. You are able to view the number of payments agreed upon for each creditor and see as each creditor is paid off. The personnel are always friendly and willing to help answer any concerns. I am glad that they were there for us !!!
Reply from Freedom Debt Relief
Dec 15, 2020
Roberto, thank you for the kind review today. We are thrilled to assist you and see the results of this investment. We strive to get the best settlement to help you save money and time. We are happy to see you are using the Client Dashboard to keep track of your program's progress. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Sonia Reyes
FDR has given me hope for a good standing credit in my future. Best experience in costumer services. And best counseling when I needed. Got no negative comments at all !thanks !
Reply from Freedom Debt Relief
Dec 15, 2020
Sonia, we are over the moon to receive such stunning feedback! We are here every step of the way to provide customer care and results on your debt. Our service should help you save money and time and provide a good base to become sustainable. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Donny ahlhorn
Always there to answer your questions very friendly and conscientious for your concerns
Reply from Freedom Debt Relief
Dec 15, 2020
Donny, thank you for the kind review. We strive to provide quality customer care. We want to make sure your experience live up to your satisfaction. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Heidi Craft
I love the fact that I stopped getting harassing phone calls.
Reply from Freedom Debt Relief
Dec 15, 2020
Heidi, thank you for the kind review. We strive to provide our clients quality advise to prepare them for success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Adriane Scheinost
From the very beginning ,each person contacting me, has been very kind, knowledgeable and patient. All steps were explained clearly and all questions answered with understanding and patience. Through my research Freedom was the best and so far that is true.
Reply from Freedom Debt Relief
Dec 15, 2020
We appreciate you sharing with us today, Adriane. We are thrilled you have taken the first step to resolve your debt. We look forward to the day we will resolve your debt and take the next to building wealth with our other products. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
alvin ragland
Customer service is effective and efficient
Reply from Freedom Debt Relief
Dec 15, 2020
Alvin, we stitch our vision to assist our clients and find the best options to suit your needs. This is not about just getting out of debt this is about helping our client gain peace, wealth, and the foundation for a bright future. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
John sweeney
From sign up to current state they have been informative and cooperative
Reply from Freedom Debt Relief
Dec 15, 2020
Thank you for taking the time to share with us, John. We are thrilled we get to be part of this journey with you to help rebuild your wealth. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
James w wagner
Very good debts are handled with a lot success and negotiation ‘s seem to be going very smooth, I’m very satisfied.
Reply from Freedom Debt Relief
Dec 15, 2020
Thank you for your thoughtful review, James. We fight very hard to get the best settlement to help you save money and time. We are thrilled to see the coming success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
David Taylor
Dealing with my creditors on my behalf. Helping me eliminate my dedt in a shorter period of time rather than the fifty years it would take me on my own. The staff is always there to assist with any circumstance that may arise.
Reply from Freedom Debt Relief
Dec 15, 2020
It is rewarding to hear such great feedback about our Client Services team, David. We fight hard to reach the best settlement to help you save money and time. We regularly provide updates on your program's progress. We will continue to be there till the very end. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Joan Howell
They are very professional and very helpful in working with me to resolve my debt. They are very knowledgeable in the debt relief process.
Reply from Freedom Debt Relief
Dec 15, 2020
Amazing feedback, Joan! Our years of experience allows us to address each concern and form options to help achieve your goals. We strive to make each interaction easy and understandable. We are thrilled to assist you today and we look forward to your coming success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Roni-Tam Newman
So far so good. I am getting nervous about not pay my 3 bills but that is what you all advised.
Reply from Freedom Debt Relief
Dec 15, 2020
Roni-Tam, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.
Marla Bencomo
The representatives are understanding and respectful of your situation and truly wants to help you. I would recommend them as the go to company.
Reply from Freedom Debt Relief
Dec 15, 2020
Thank you for taking the time to share with us, Marla. We strive to be a place of hope and care. We want to help our clients find options that can truly make a difference in their life. We are thrilled to be part of this financial journey. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Hortensia Daniel
Everyone was very professional and explained things in great detail. Made me feel confident of finally getting a solution to help me resolve my debt.
Reply from Freedom Debt Relief
Dec 15, 2020
We appreciate you sharing with us today, Hortensia. We strive to provide our clients with quality customer care. We engage with our clients and find options to help them achieve their goals. We are thrilled to part of your journey. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Daniel Eubanks
So far my experience has been very positive. I am very appreciative of all the help and advice that I have received from all members that I have been in contact with.
Reply from Freedom Debt Relief
Dec 12, 2020
Thank you for your thoughtful review, Daniel. We are thrilled to hear about your success. You have been a great client and we thank you for taking the first step to resolving your debt. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Celine
Easy to work with, very compassionate and listens well to client needs and work to gather the best resources and supports to help clients meet their financial needs. I couldn’t be happier.
Reply from Freedom Debt Relief
Dec 11, 2020
It is rewarding to hear such great feedback about our Client Services team. Celine, we strive to assist our client and we are thrilled you took the first step to resolve your debt with us. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Benjamin
Calls have stopped. Email come once in a while. I sleep better than I have in a long time! Thank you FDR!!
Reply from Freedom Debt Relief
Dec 11, 2020
Thank you for taking the time to share with us, Benjamin. We are thrilled that now only did you received hope, but it sounds like much need rest. We thank you for allowing us to be part of your financial journey. We look forward to the coming success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Princeton
Let me tell you this, to those who feel skeptical about this program; I searched through Google and found them and havn't regretted it at all. Tyler, my consultant was super understanding and empathetic. He related to my hardship and ensured me that I would get the help I needed and now im on my way to freedom! Hence the name freedom debt relief! Hope this helps everyone with concerns about this company. The customer service line is AMAZING everyone I've spoken to has been professional and sincere. Go for it if you need the help in financial hardship :)
Reply from Freedom Debt Relief
Dec 09, 2020
We appreciate you sharing with us today, Princeton. We want to serve and connect with our clients. Find options that can make real change and help establish their finances. We are here every step of the way and look forward to the coming success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
darcia vele
FDR had been very helpful in getting my debts settled.
Reply from Freedom Debt Relief
Dec 09, 2020
Amazing feedback, Darcia! We strive to get the best settlement to help you save money and time. However, we can only achieve the results if you are putting in the work to make the payments on time. We thank you for being an outstanding client and we look forward to the coming success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Dominga Rodriguez
They are kind answering all my questions. I see progress on payments to my cards.
Reply from Freedom Debt Relief
Dec 09, 2020
Thank you for taking the time to share with us, Dominga. We listen to our clients and find options to help them address their concerns. We take a personal interest to serve our clients and achieve real results. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Jason
So far the company seems legit! 2 debts settled so far, for a fraction on the original debt.
Reply from Freedom Debt Relief
Dec 09, 2020
We appreciate you sharing with us today, Jason. We fight very hard for your settlement to help get the best savings possible. We are thrilled you took the first step to resolve your debt. We are here every step of the way. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Camasha
The representatives are very understanding and they do not hassle you. The company has been good at keeping me well informed at every step they take during the first month I've been in the program. I have not had any questions so far because they are on top of their game. I appreciate this program and everyone involved. I needed help and this program says it will make me happy. Keep making me happy Freedom! So far you are doing an excellent job! Thank you!
Reply from Freedom Debt Relief
Dec 08, 2020
We appreciate you sharing with us today, Camasha. We strive to provide quality customer care. We communicate details of the program periodically throughout the program and use many resources to keep track of the program. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
adele rodler
I was very nerve about this but dealing with Justin put me at ease. He is great answered all my question.
Reply from Freedom Debt Relief
Dec 04, 2020
We appreciate your amazing feedback, Adele! It's always great to hear clients share how pleased they are with our service efforts. We're also thrilled to be a part of your journey to financial freedom. Remember to log into your Client Dashboard for any important communications regarding your account. Thank you for being the best part of Freedom Debt Relief!