Freedom Debt Relief
check_circleverifiedFreedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.
The company has considerable industry experience and high client satisfaction ratings.
With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.
The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 37 states.
On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.
View Freedom Debt Relief reviews below.
The Good
- Excellent Settlement Program and Debt Relief Services
- Experience and Accreditations
- Great Freedom Debt Relief Reviews
- Online Dashboard
- No Fees Charged Until After Debt is Settled
Excellent Settlement Program and Debt Relief Services
Freedom Debt Relief has several great advantages to its debt settlement services including:
- Low minimum of $7,500 in debt to begin debt settlement
- Costs between 15 and 25 percent of the total unsecured debt
- Free consultation with a Certified Debt Consultant
Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.
Experience and Accreditations
As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.
Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).
FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.
Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit before you start the debt settlement process.
If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report.
While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.
Great Freedom Debt Relief Reviews
Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.
Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.
Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.
Online Dashboard
One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.
Not many debt settlement companies in the industry offer such helpful tools.
No Fees Charged Until After Debt is Settled
As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.
Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.
Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.
Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.
Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.
The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.
The Bad
- Freedom Debt Relief Cost
- Limited Availability
- Complaints
- Consumer Financial Protection Bureau Lawsuit
Freedom Debt Relief Cost
One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.
Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.
Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.
Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.
So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.
However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.
Limited Availability
Freedom Debt Relief offers debt settlement programs in only 37 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.
Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.
Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.
An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.
Complaints
While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:
- Debt settlement takes too long or isn't as effective as people hoped
- FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt
These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.
Consumer Financial Protection Bureau Lawsuit
In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:
- Make it clear that in some cases FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
- Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
- Make it clearer to consumers under what circumstances they will be charged a fee
- Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
- Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statues
- Pay restitution money to injured consumers
- Pay a civil penalty
It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.
The Bottom Line
Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief).
While people interested in a debt management plan or debt consolidation loan will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.
FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation.
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User Reviews
Star Rating
9,968 Reviews
Review Breakdown
Sentiment Criteria
So far I am making progress on my debt problem. FDR keeps me up to date on my progress.
Reply from Freedom Debt Relief
Aug 01, 2019
We're so happy to hear about your progress in our program, Thomas! We're confident you will soon achieve financial success! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Good communication with all issues and problems when it arises.
Reply from Freedom Debt Relief
Aug 01, 2019
Thank you for your positive review, Duvan! We work hard every day to make sure that we provide great customer service and great program knowledge to our clients. If you have any questions or concerns, please don't hesitate to contact Client Services they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for choosing Freedom Debt Relief.
In the beginning I was a bit doubtful but afterthings starts to move l started seeing and making better sense of what was going on and I couldn't be happier... They did all the payment arrangements and just agreeing with The settlement of the debts. Thanks to freedom debt relief for their help
Reply from Freedom Debt Relief
Aug 01, 2019
Congratulations on your progress with our program, Robert! We're excited to be your partner and will be here for you every step of the way. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Thus far, things have been good. The approval process was easy. Things are in place to pay my debts and I have a measure of peace!
Reply from Freedom Debt Relief
Aug 01, 2019
Great feedback, Geri! Our team is delighted to hear that you value the efforts we have put toward gaining your financial freedom back. We will be here for you every step of the way. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
That is amazing life changing with freedom Debt Relief. Thanks alot for get me through.
Reply from Freedom Debt Relief
Aug 01, 2019
David, we appreciate your review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. If you have any questions or concerns, please don't hesitate to contact Client Services they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for choosing Freedom Debt Relief.
I have to say I was very nervous. Im not use to creditors hunting me down for their money I have trouble paying due to other finances that are all coming at me once. Freedom debt just told me to block their calls and whatever letter I got from the collectors I would email to the support group. And to keep your monthly payment to your freedom debt account every month and watch if build so theirs enough to start negotiating with my creditors. It was nerve wracking but and it took from Oct to just last week that one of my creditors made a negotiation with freedom debt. I was do excited to the start of being debt free and now waiting for my other 3 to get done. I know my credit score HSS dropped and I wasn't liking my score being low but at least I'd be out of debt and I can start to build my score up in time. I totally trust freedom debt and definitely would refer them to get help and out of debt. They answer any question you have and they don't pressure you to join. They helped me so much. I'm so looking forward to my graduation date in 4 years compared to paying these debt in 10 years plus interest. Thank you so much!!!
Best debt settlement company and friendly, also answers all your questions, I’m glad I chose freedom debt relief
Reply from Freedom Debt Relief
Jul 31, 2019
Thank you for sharing your feedback, Janet. Our team is proud to be offering you an alternative solution to resolve your debt. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
My experience has been great and and the staff at this company care about you and your finances.
Reply from Freedom Debt Relief
Jul 31, 2019
Thank you for sharing your feedback, Connie. Freedom Debt Relief has your best interest in mind and we will continue to provide world-class customer service. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
I am starting to feel debt free by thinking that in a year I have seen how FDR have worked consistently with the creditors to help me pay less and save money. 7 credit cards with a total of almost 20k in debt ended up pay half of this, thanks to FDR. They would inform accurately during the whole process.
Reply from Freedom Debt Relief
Jul 31, 2019
We appreciate your valuable feedback, Karen. We work hard to negotiate great settlements for you and we are happy to hear that you are pleased with your savings. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
All the representatives that I have worked with have been incredibly helpful and kind. I appreciate the negotiating of my debts on my behalf and getting me the best payoff rate available.
Reply from Freedom Debt Relief
Jul 31, 2019
Thank you for sharing your feedback, Darla. It is rewarding to hear such great feedback about our Client Services team. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at [email protected] Thank you for choosing Freedom Debt Relief!
Finally we found the right company to resolve our financial problem and completed in a short period of months and save more money for our retirement
Reply from Freedom Debt Relief
Jul 31, 2019
Thank you for taking the time to share your thoughts, Alejandro. We are proud to be serving you as our valued client. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
So far they have manage to get all but 1 account to settle for less then what was owed and kept the bill collectors from calling and harassing me
Reply from Freedom Debt Relief
Jul 31, 2019
Thank you for your review, Julie. Our team is delighted to hear that you value the efforts we have put toward gaining your financial freedom back. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Freedom Debt Relief has help me to get out of Debt. Giving me time to Pay off my Debt. Stopping the phone calls.
Reply from Freedom Debt Relief
Jul 31, 2019
Thank you for sharing your feedback, Gladys. We are thrilled to be providing you relief during a challenging time. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
They promised to reduce all my debt and told me that they would take care of everything. I was recently served papers to appear in court from one of my previous debt companies. Turns out FDR couldn't negotiate anything off of what I originally owed and now I took a double hit on my credit by switching to FDR and being in default with the original.
Reply from Freedom Debt Relief
Jul 31, 2019
Thank you for sharing your feedback, Bill. While this is a rare occurrence, it can happen with aggressive creditors. We know this can be discouraging. Freedom however, guarantees you savings. A member of our team will be reaching out shortly.
Always there to help with questions and concerns. Very professional in every way.
Reply from Freedom Debt Relief
Jul 31, 2019
Thank you for sharing your feedback, Kathy. Our team is proud to be providing you with an excellent client experience. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at [email protected] Thank you for choosing Freedom Debt Relief!
FDR Sucks! Never, ever use this company. They screw up all the paperwork, never return your calls, the "Dashboard" with statistics is worthless. It can't even tell when your debt will be paid off. - NEVER EVER USE THIS COMPANY -
Reply from Freedom Debt Relief
Jul 31, 2019
We're sorry to hear how disappointed you are with your experience in our program, Steve. It is understandably frustrating for anyone when expectations are not met. Our goal is to provide our clients with the utmost client experience when enrolled with us. We would like the opportunity to reach out to you and address the concerns mentioned. A team specialists will be reaching out to you shortly. We appreciate allowing Freedom Debt Relief the opportunity to service your financial needs.
It was the best decision I made regarding my credit. They’ve have working diligently on my account as promised and my credit is getting better each month/year. I look forward to a great out come from my four year plan.
Reply from Freedom Debt Relief
Jul 31, 2019
Thank you for sharing your experience, Sharon. We look forward to continuing to help you resolve your debt. If there is any other way we can help out, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.
Very satisfied with the service you have provided. Customer service personnel have always been very helpful. Always a phone call away with the answers to all my concerns. As of today All my accounts have been settled for less than half of the total debt. I would definitely recommend this service to anyone in debt.
Reply from Freedom Debt Relief
Jul 31, 2019
Thank you for taking the time to share your feedback, Victor. It is rewarding to hear such great feedback about our Client Services team. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
In the end the amount saved was not worth the damage to my credit. I wished I would have taken a different path in resolving my debt. I was informed at the beginning there wasn’t a consolidation option for my debt, but once my debt was defaulted they swooped right in with a consolidation loan.
Reply from Freedom Debt Relief
Aug 01, 2019
We're sorry to hear, Mr. Young, that you do not feel the savings was not worth the sacrifice made to resolve your outstanding debt. We have worked hard to have great relationships with creditors, which allows us to get great settlements for our clients. On the positive note, these debts are now behind you and cannot be collected on in the future. Now that all of the enrolled balances have been resolved, you should expect to see a positive impact to your credit score. Although you have since completed our program, we would like an opportunity to address the concerns mentioned. A team specialist from Freedom Debt Relief will be reaching out to you shortly. We appreciate the opportunity to service your financial needs.
We struggled for so many years. freedom debt relief negotiated and reduced our debt and promptly handled any bumps with law firms etc. we are on the last stretch and I have been very very satisfied with this company.
Reply from Freedom Debt Relief
Jul 31, 2019
Thank you for sharing your thoughts, Sandra. Our team is dedicated to your success and we are thrilled to hear you are pleased with our program. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at [email protected] Thank you for choosing Freedom Debt Relief!
I sent in a notice I received from my Amazon card that stated it was going into collections. Nothing was done about it. it escalated to us getting sued and being served papers! I think you need to be a little more pro-active and a little less re-active! Not happy with Freedom at all!
Reply from Freedom Debt Relief
Aug 01, 2019
We appreciate you sharing your experiences with us, Pam. We're very sorry to hear one of the enrolled creditors chose litigation to collect on the balance. Please know our negotiators take every opportunity to negotiate and settle the enrolled balances. Putting our clients' best interest first is top priority for us. We would like the opportunity to speak with you regarding the concerns mentioned. A team specialist will be reaching out to you shortly. We appreciate the opportunity of allowing Freedom Debt Relief to service your financial needs.
Felt comfortable discussing such personal matters. I appreciate that.
Reply from Freedom Debt Relief
Jul 31, 2019
Thank you for your review, Lisa. We are proud to know that our clients can trust us with any personal matter. We are always here for you! Let us know if there is any other way we can help out. Feel free to contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.
When I needed help they gave me just what I needed. Vital information that was pertinent to my situation. I really appreciate Freedon Debt Relief.
Reply from Freedom Debt Relief
Jul 31, 2019
We appreciate your feedback, Perry. Our team is working hard to provide you the best service experience. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
They have answered all my question. I am very pleased with all the customer service reps.
Reply from Freedom Debt Relief
Jul 31, 2019
Thank you for your review, Jerrie. It makes us happy to know we are providing you with a great client experience. We look forward to continuing to help you reach your financial goals. Let us know if you come across any questions or concerns. You can contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
I've been with them for 4 months now and I have only heard from them once. I cannot even get a response from emails that I have sent. The creditors are starting to get more aggressive and I don't know what to do anymore. I feel like I am alone in this battle and that scares me.
Reply from Freedom Debt Relief
Jul 31, 2019
Thank you for your feedback and we are sorry that you are experiencing these frustrations. A member of our team will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief!
Really getting negotiations fast. Could have not did it without your expertise. Always there willing and waiting to help.
 Verified Customer
Great Very nice people.Always there for you.
Reply from Freedom Debt Relief
Jul 30, 2019
Thank you so much for your feedback, B! We are happy to always be here for you. Don't forget you can always keep track of your progress on your Client dashboard as well at www.fdr.client.com, or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
 Verified Customer
FDR Has been totally up front with all communications and has been very helpful with the entire program. I would recommend their services to anyone that needs help with extreme debts. They have and will take care of your problems If you need legal help they have a firm on hand to step in and take care of any and all your legal problems as needed. I have only had one duty to do and that was to make sure the monthly payment was deposited to my account with them. Which has not been difficult. Again I would feel great to turn anyone over to FDR anytime. They are great and get the job done.
Reply from Freedom Debt Relief
Jul 30, 2019
Thank you so much for taking the time to write a review, Loria! We encourage you to keep up the good work in furthering your success to financial freedom. Our team is thrilled you would recommend us to your friends and family. If you have any questions or concerns, please don't hesitate to contact Client Services they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for choosing Freedom Debt Relief.
 Verified Customer
I am satisfied with my experience because the process for getting my debt resolved was initiated as soon as I requested their help.
 Verified Customer
so far so good,except for one acct .which it seems they cant wrap thier headsaround that it is already enrolled in my program. other than that they are quick to respond to my questions.
Reply from Freedom Debt Relief
Jul 30, 2019
Ken, thank you for your feedback! We would love to address your concern. Please reach out to Client Services to get the account handled or contact support via email at [email protected] Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
 Verified Customer
Communication with customer service. Online support.
Reply from Freedom Debt Relief
Jul 30, 2019
Thank you for your review, Karen! It's always in our best interest to make sure we give you the best experience we can. If you have any questions or concerns, please don't hesitate to contact Client Services they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
 Verified Customer
Very professional in all aspects. They have explained and been available every step of the way.
Reply from Freedom Debt Relief
Jul 30, 2019
Thank you for your five-star review, Janet! We pride ourselves with a highly trained and professional team to help make this process as stress-free as possible. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
 Verified Customer
I think they are doing a great job everything is working OK for me
Reply from Freedom Debt Relief
Jul 30, 2019
Federico, thank you for your review! It is our pleasure to be a part of your journey to a debt-free future. Keep track of your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
 Verified Customer
Very helpful and always willing to answer questions with good information
Reply from Freedom Debt Relief
Jul 30, 2019
Thank you for your positive review, Edward! We work hard every day to make sure that we provide great customer service and program knowledge to our clients. If you have any questions or concerns, please don't hesitate to contact Client Services they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for choosing Freedom Debt Relief.
 Verified Customer
They have successfully negotiated my debt and are always accessible if I have questions
Reply from Freedom Debt Relief
Jul 30, 2019
We appreciate your review, Doug! It is great to hear we have successfully negotiated your debt. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for choosing Freedom Debt Relief.
 Verified Customer
Good experience with this program. They have worked to help me when i have issues with the mothly payments.
Reply from Freedom Debt Relief
Jul 30, 2019
David, thank you for your feedback! Our team is here to help this process be as stress-free as possible, and we are happy to assist you with your monthly payment. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for choosing Freedom Debt Relief.
 Verified Customer
my experience has been top notch ftom the word go. They have done exactly what they said they would and kept me informed all the wy. They are courteous and pleasant and have no problem answering any questions I come up with. .
Reply from Freedom Debt Relief
Jul 31, 2019
Thank you for your kind words, Beryl. It is a pleasure to know that you have had a great experience in the program. Let us know if you have any questions or concerns. Feel free to contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
 Verified Customer
very helpful and right there when you need them.
Reply from Freedom Debt Relief
Jul 31, 2019
Thank you for your review, Barb. We are here to support you and look forward to resolving your accounts. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
 Verified Customer
very happy with the progress we are making
Reply from Freedom Debt Relief
Jul 31, 2019
That is wonderful to hear, Pauline. It is a pleasure to be serving you as our valued client. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
 Verified Customer
They have been a blessing to me. I didn't see a way out of debt without filing for bankruptcy. I will be debt free next year due to freedom debit relief. They take the stress and burden off by negotiating my bills with my creditors.
Reply from Freedom Debt Relief
Jul 31, 2019
We are so proud of you, Natalie. Our team is thrilled to be serving you and assisting you in your financial wellness goals. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
 Verified Customer
Every time I have contacted them, they've been able to help me and they work to try to help. They helped me lower my debt and I have been able to get it paid off. Freedom Debt Relief is a very good company. If I had to do it over again I would.
 Verified Customer
Every time I have a question, they have great support. They're easy to get ahold of. They let you know what they're doing.
Reply from Freedom Debt Relief
Jul 30, 2019
Thank you, Andrew. It is important to us to always keep our client informed about their program. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
 Verified Customer
Freedom Debt was very supportive and helpful with everything that I was concerned about. They were very professional and they got things taken care of. I'm just really pleased with the whole process and with the whole outcome.
Reply from Freedom Debt Relief
Jul 30, 2019
Thank you for the positive feedback, Ginger. We are so pleased to know how much you have enjoyed our services. Let us know how else we can support your financial goals. You can contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
 Verified Customer
They kept me informed every step of the way. They did what they said they would do.
 Verified Customer
I've been with them before and they cleared up my debt previously and it was very easy and fast. Every time I call and have questions, they're right there. I even had a situation where I was going to be taking a lot of overcharge and they handled the whole situation and I had no problems at all. Very easy. Every time I call and I have to add something, it's no hassle. I'd recommend them to all the people to help them get out of financial difficulty.
 Verified Customer
After careful and long research, I contacted Freedom and they took the time to give an excellent explanation of their program and how it would benefit me. They always answer my questions and go beyond by asking if I had any further questions and if I absolutely understood the explanation. They were very timely and kept me abreast of my progress and my goals. They thoroughly explained what the benefits were but they always explained what some of the challenges could be. It was a very wise and needed decision.
Reply from Freedom Debt Relief
Jul 31, 2019
Thank you for sharing your feedback, Cara. We are pleased to know you were satisfied with the quantity and quality of information provided to you. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
 Verified Customer
Freedom Debt always answers the phone and they will do everything within their power to get whatever problem or question solved or answered. Their negotiations are excellent but their fees a little high. They have been so great and communicating with me and moving things along in a prompt and timely manner.
 Verified Customer
They're just courteous people and they email promptly.
Reply from Freedom Debt Relief
Jul 30, 2019
Thank you, Danny. We are so proud to show how much we care about our clients. If there is any other way we can help out, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.
 Verified Customer
Every time I wanted to talk to somebody, someone is always available. They have great communication and say this is what you need to learn or what you need to know. Information is always available and they have a lot of way by way of email, text message and all of that. They're always there when you want them.
Reply from Freedom Debt Relief
Jul 30, 2019
Thank you for sharing your outstanding experience thus far, Maela. We will continue to make sure you're pleased throughout your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
They already have finished one of my debts. They keep you informed with everything that's going on.
Reply from Freedom Debt Relief
Jul 30, 2019
How exciting, David! We are delighted to hear we have helped you resolve your first account in such a short amount of time. Keep up the excellent work! If any questions or concerns do come up about your account, always feel free to reach out to our Client Services team at (800) 655-6303 or via email at [email protected] for assistance. We're available 7 days a week to support your journey! Thank you for being the best part of Freedom Debt Relief.