1. Freedom Debt Relief
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Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.

The company has considerable industry experience and high client satisfaction ratings.

With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.

The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 40 states.

On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.

View Freedom Debt Relief reviews below.

The Good

  • Excellent Settlement Program and Debt Relief Services
  • Experience and Accreditations
  • Great Freedom Debt Relief Reviews
  • Online Dashboard
  • No Fees Charged Until After Debt is Settled

Excellent Settlement Program and Debt Relief Services

Freedom Debt Relief has several great advantages to its debt settlement services including:

  • Low minimum of $7,500 in debt to begin debt settlement
  • Costs between 15 and 25 percent of the total unsecured debt
  • Free consultation with a Certified Debt Consultant

Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.

Experience and Accreditations

As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.

Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).

FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.

Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit score before you start the debt settlement process.

If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report.

While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.

Great Freedom Debt Relief Reviews

Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.

Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.

Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.

Online Dashboard

One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.

Not many debt settlement companies in the industry offer such helpful tools.

No Fees Charged Until After Debt is Settled

As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.

Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.

Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.

Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.

Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.

The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.

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The Bad

  • Freedom Debt Relief Cost
  • Limited Availability
  • Complaints
  • Consumer Financial Protection Bureau Lawsuit

Freedom Debt Relief Cost

One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.

Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.

Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.

Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.

So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.

However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.

Limited Availability

Freedom Debt Relief offers debt settlement programs in only 40 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.

Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.

Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.

An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.

Complaints

While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:

  • Debt settlement takes too long or isn't as effective as people hoped
  • FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt

These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.

Consumer Financial Protection Bureau Lawsuit

In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:

  • Make it clear that in some cases FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
  • Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
  • Make it clearer to consumers under what circumstances they will be charged a fee
  • Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
  • Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statues
  • Pay restitution money to injured consumers
  • Pay a civil penalty

It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.

The Bottom Line

Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief).

While people interested in other debt resolution methods, like credit counseling, a debt management plan or debt consolidation loan, will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.

FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation. 

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Freedom Debt Relief Frequently Asked Questions

What is Freedom Debt Relief?

Freedom Debt Relief is a debt settlement company. We offer a debt settlement program that helps you get out of debt faster and for less. With over 15 years of experience working to reduce our clients’ debt, we have resolved over $10 billion in debt since 2002.

How does the Freedom Debt Relief program work?

After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, we present the offer for you to sign off on. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when we collect our fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. We repeat this process with all of your debts until you no longer owe anything on your enrolled debts.

How does Freedom Debt Relief affect your credit?

Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, they will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.

How much does Freedom Debt Relief cost?

Our fee ranges from 15%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay us our fee in advance of a settlement on a debt.

What kind of debt does Freedom Debt Relief work with?

Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could qualify for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, do not qualify.

What happens if a creditor tries to sue me during settlement?

Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief makes available to its clients an optional subscription to a legal network of lawyers, which could help in these instances where you get sued.

Is forgiven debt taxable?

According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.

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User Reviews

Star Rating

4.7
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13,377 Reviews

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Carmen

July 20th, 2020 DETAILS arrow_drop_down
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I didn't know what to do about my credit card bills. I keep asking them to please give me a break and to not give me interest or the penalties. I've been with Freedom Debt Relief for almost a year now and I would recommend it to anybody who you know who in the same situation. Everyone has been great to work with. They email me about what they are doing.

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Reply from Freedom Debt Relief

Jul 28, 2020

Thank you for your wonderful review, Carmen! We strive to provide the best service possible to our clients, to ensure they are comfortable and confident with us. Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

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DMarie Hicks

July 20th, 2020 Neptune City, NJ

So far so good. One question regarding my 2 premier accounts. They keep calling me and I have told them my debt is being us fled by Freedom Debt Relief, please reach out to them.

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Reply from Freedom Debt Relief

Jul 28, 2020

Thank you for your review, Ms. Hicks. We are happy to hear you are pleased with our program thus far. For any questions or concerns, please contact our Customer Service department at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!

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Cheryl Uglow

July 20th, 2020 Clarksville, TN DETAILS arrow_drop_down
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FDR has been a great partner in helping reduce my debt. They have provided Excellent service beyond what I expected. They have delivered results above and beyond what I could have ever done on my own. Highly recommended to anyone experiencing financial troubles.

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Reply from Freedom Debt Relief

Jul 28, 2020

Hi Cheryl! Thank you so much for your positive feedback regarding our services! We are so happy to hear we have exceeded your expectations in our program. Keep up the great work, and if you ever have any questions or concerns, please give us a call at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!

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Julie Green

July 20th, 2020 Phoenix, AZ DETAILS arrow_drop_down
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I have found them to be most knowledgeable & helpful in establishing the best practices in bringing my debt on my credit cards down & everything paid off

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Reply from Freedom Debt Relief

Jul 28, 2020

Hi Julie! Thank you for taking the time to leave us a review. We strive to provide the best service to our clients to ensure they feel confident and educated throughout our program. Remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

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Gerhart

July 19th, 2020 New Orleans, LA

My experience with Freedom Debt Relief has been entirely positive. They gave me good advice to get started and to set up. the first count[le of months, I was connected to a counselor. Now the Client Dashboard keeps me up to date. I am succeeding in getting a handle on the debt and I feel very hopeful. Freedom Debt Relief has my highest regard. They are amazing!

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Reply from Freedom Debt Relief

Jul 28, 2020

Thank you for your positive review, Gerhart! We are so happy to hear you are satisfied with our program thus far. Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

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Gene Kruppa

July 19th, 2020 Austin, TX DETAILS arrow_drop_down
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Everyone has been supportive, knowledgeable and respectful. Communications both ways is excellent. The legal team is fantastic and very helpful. I would say I'll use the group again after my affairs are settled, but after this episode of my life is ended, I'll be more careful with my future credit and expenses.

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Reply from Freedom Debt Relief

Jul 28, 2020

Thank you for the kind words, Gene! We are so happy we can assist you to reach your financial goal of becoming debt-free. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at [email protected] Thank you for choosing Freedom Debt Relief!

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Debbie King

July 18th, 2020 Pink Hill, NC DETAILS arrow_drop_down
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They were very professional and really understood my situation. I feel relieved.

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Reply from Freedom Debt Relief

Jul 28, 2020

Thank you for your review, Debbie! We are happy to hear you are pleased with our service and provide relief. We want all of our clients to feel that way when working with us. If you ever have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!

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Raymond Ramirez

July 18th, 2020 Garden Grove, CA DETAILS arrow_drop_down
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Thank you for allowing the debt settlement to be this easy. A near "set it and forget it." Am also so grateful for added legal service which I had to utilize for one account on the roster. That too was just as easy to resolve. Thank you!

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Reply from Freedom Debt Relief

Jul 28, 2020

Thank you, Raymond! It is so rewarding to hear such positive feedback from our clients. We are happy to hear you are pleased with the results of your program! Keep up the great work, and we are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at [email protected] Thank you for choosing Freedom Debt Relief!

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MS

July 17th, 2020 Miami Beach, FL DETAILS arrow_drop_down
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I am so impressed with FDR! Within a month of joining they already had a settlement done. They had stipulated 4-6 months but by the end if the first week I got an email stating that they needed an approval on a settlement. This company is so organized and clear about everything. I now recommend it to everyone.

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Reply from Freedom Debt Relief

Jul 28, 2020

Thank you for the wonderful feedback, MS. We are so happy to hear you are pleased with your program thus far! Keep up the great work, and remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

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Thomas Ritter

July 17th, 2020 Reading, PA DETAILS arrow_drop_down
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I like the settlements, but they seem too slow, too far between.

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Reply from Freedom Debt Relief

Jul 28, 2020

Thank you for your review, Thomas! We are happy to hear you are pleased with the settlements that you have received, and rest assured we are working towards getting you the best savings possible. If you ever have any questions or concerns regarding your program, please give us a call at 1(800)65-6303. Thank you for choosing Freedom Debt Relief!

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Kirat Society Texas

July 17th, 2020 Euless, TX

Freedom Debt Relief institute is really really trustable. The first year was a bit bitter but after that very sweety feel. The best part is, they arrange legal part perfectly to the clients and legal group NLLG (nationlit.com) represents/negotiates with all Loan with Lawsuits so clients feel safe and secure.

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Reply from Freedom Debt Relief

Jul 18, 2020

Thank you for sharing your thoughts about our program. We are happy we can assist you on this journey towards financial freedom. If you ever need our assistance please call Client Services at (800) 655-6303. Thank you for being apart of the Freedom family.

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Louis Rossi

July 17th, 2020 Eagle Mountain, UT

They helped me get things organized financially and took the worry out of things.

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Reply from Freedom Debt Relief

Jul 18, 2020

Louis, we appreciate your kind review. We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. If you ever need our assistance please call Client Services at (800) 655-6303.

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Maria Glode

July 17th, 2020 Fort Plain, NY

I am pleased with how easy this process has been for me...so far, I would say that this company is doing a wonderful job.

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Reply from Freedom Debt Relief

Jul 18, 2020

Maria, thank you for your kind review. It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and we look forward to assisting you in becoming debt-free. If you ever need our assistance please call Client Services at (800) 655-6303. Thank you for being apart of the Freedom family.

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Steve Perez

July 17th, 2020 Oakland, CA

There assistance to my needs at this time of debt resolving is going very well

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Reply from Freedom Debt Relief

Jul 18, 2020

Hello there Steve. We couldn't be any happier than to see another satisfied client! If you ever need our assistance please call Client Services at (800) 655-6303. Thank you for letting us be your partner on your journey to a debt-free future.

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Jeni Biberstein

July 17th, 2020 Noblesville, IN DETAILS arrow_drop_down
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Every person I spoke with was so kind and professional. Karely is amazing!

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Reply from Freedom Debt Relief

Jul 18, 2020

Jeni, we are so glad to hear that you are pleased with our services. We work very hard to ensure our clients are able to receive not only debt relief but also stress relief, as we want the program to feel easy for everyone. If you ever need our assistance please call Client Services at (800) 655-6303.

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Marybeth Coluccio

July 16th, 2020 Albany, NY DETAILS arrow_drop_down
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They have given me a stress free life , thank you so much . Customer service is the best !!!!!.

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Reply from Freedom Debt Relief

Jul 18, 2020

Hello Marybeth! We are always here to help our clients, and ensuring that you have a great experience is always a top priority. If you ever need our assistance please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom Debt Relief.

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Valorie Hudson

July 16th, 2020 Tucson, AZ DETAILS arrow_drop_down
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This company has always been kind to me. If I couldn't understand my customer service rep. I could talk to a supervisor. Only one was a dirtball to me. It takes along,long,long time to complete the program. I celebrate fdr.

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Reply from Freedom Debt Relief

Jul 18, 2020

Thank you for your honest review. We do our best to satisfy all our client's needs when it comes to their program with us. We are happy to be apart of the resolution to your debt. If you ever have any concerns please feel free to call Client Services at (800) 55-6303. Thank you for choosing Freedom Debt Relief.

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Melissa Widney

July 16th, 2020 Clarksville, TN DETAILS arrow_drop_down
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I love that your able to lower my debt amount and help me pay off what I owe quick. And if I have any Questions they’re is always someone available to help. This is a very amazing company...😁

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Reply from Freedom Debt Relief

Jul 18, 2020

Thank you for your generous feedback Melissa. It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and we look forward to assisting you in becoming debt-free.

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Adrian

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If you are in debt just stop using your credit card, you don’t need to through this debt settlement stuff. Pay it off as much as you can, get another job. You’re not saving money by cutting debt when you add on their 20% fee. I regret signing up. They are not thorough in their work. It is not worth it.

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Reply from Freedom Debt Relief

Jul 16, 2020

Adrian, we are so sorry to hear that you are not pleased with the services we have provided. We work hard to provide our clients with the best possible solutions to their debt, so we apologize if you feel that that was not the case. We would like a chance to review your account with you and see what we can do to further assist you. An account specialist will be in touch with you soon.

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Alma

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At least eight of my accounts have been negotiated and they have saved me a lot of money. They respond quickly to any question and send me emails and have the dashboard to keep you in the know.

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Reply from Freedom Debt Relief

Jul 28, 2020

Thank you for your positive feedback, Alma! We love to hear about our client's success in our program. Keep up the great work, and if you ever have any questions or concerns, we can be reached at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!

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Bob

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They are quick, responsive, empathetic, and knowledgeable. They have a dashboard tool you can connect to any time if you have problems. It’s easy to call and connect with them.

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Reply from Freedom Debt Relief

Jul 16, 2020

Bob, we are grateful for your review. It is great to hear that you are finding the Client Dashboard useful. Thank you for letting us be your partner on your journey to a debt-free future. Thank you for letting us be your partner on your journey to a debt-free future.

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Carlos

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Signed up with Freedom to get out of debt. It was a modest decision. The service is outstanding, they kept me updated often.

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Reply from Freedom Debt Relief

Jul 28, 2020

Thank you for sharing your positive experience with us, Carlos! We like to ensure our clients are informed of their program so they can stay successful! If you ever have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!

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Adriana

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I needed help so I signed up and they were able to get everything resolved. They are good.

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Reply from Freedom Debt Relief

Jul 28, 2020

Thank you for sharing your positive experience with us, Adriana! We are happy we can assist you in resolving your debts. If you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!

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Arthur

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Freedom Debt Relief is a good service. They kept me up to date with emails, which was fine.

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Reply from Freedom Debt Relief

Jul 28, 2020

Thank you for leaving us a review, Arthur! We are happy to hear you are satisfied with your program thus far. Remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

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Cheryl

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Handled the account in a timely manner, slower than I had planned, but they were very thorough. It needed to be done.

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Reply from Freedom Debt Relief

Jul 28, 2020

Hi Cheryl! Thank you for your honest review! We are happy to hear you are pleased with the results of your program! Remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

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Bruce

July 16th, 2020 DETAILS arrow_drop_down
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This is better than going to court and being sued. They have been very helpful and informative. They keep me up to date. I don’t have any complaints.

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Reply from Freedom Debt Relief

Jul 16, 2020

Bruce, we appreciate your review. we are glad that we can assist you in resolving your debt. If you ever need our assistance please call Client Services at (800) 655-6303. Thank you for letting us be your partner on your journey to a debt-free future.

Verified Customer

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Anonymous

July 16th, 2020 DETAILS arrow_drop_down
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Freedom relief is on top of things and are very nice, helpful people.

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Reply from Freedom Debt Relief

Jul 18, 2020

We are always here to help. If you ever need our assistance please call Client Services at (800) 655-6303. Thank you for letting us be your partner on your journey to a debt-free future.

Verified Customer

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Bernard

July 16th, 2020 DETAILS arrow_drop_down
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Freedom is very communicative and keep you up to date on everything. They did everything they promised to do. Every time there was a settlement, they would let me know.

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Reply from Freedom Debt Relief

Jul 16, 2020

Bernard, It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and we look forward to assisting you in becoming debt-free. If you ever need our assistance please call Client Services at (800) 655-6303.

Verified Customer

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Alicia

July 16th, 2020 DETAILS arrow_drop_down
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Customer support is available to answer questions and are very knowledgeable and understanding.

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Reply from Freedom Debt Relief

Jul 28, 2020

Thank you for taking the time to leave us a review, Alicia! We strive to provide the best service to our clients to ensure that they are feeling comfortable and confident with us. Remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Anonymous

July 16th, 2020 DETAILS arrow_drop_down
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This is a good thing. I wanted to get out of debt and have less stress and they have done what they said they would.

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Reply from Freedom Debt Relief

Jul 16, 2020

We appreciate your kind review. We enjoy having you in the program and assisting you in becoming debt-free. If you ever need our assistance please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom Debt Relief.

Verified Customer

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Alice

July 16th, 2020 DETAILS arrow_drop_down
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The client dashboard needs to be upgraded because I could never get on it but other than that the program is wonderful. They saved me a lot of money and the people are helpful. They are informative and don’t give up until you have the answer you’re looking for.

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Reply from Freedom Debt Relief

Jul 28, 2020

Hi Alice! We value your feedback and are happy to hear you are pleased with the program thus far! However, we are sorry to hear you are having trouble with your Client Dashboard. If you would like some assistance, our representatives would be more than happy to help. We are available seven days a week and can be reached at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!

Verified Customer

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Betty

July 16th, 2020 DETAILS arrow_drop_down
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Without it, I would have had to go to bankruptcy. It helped me get closer to completion date. It is peace of mind knowing I have it.

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Reply from Freedom Debt Relief

Jul 28, 2020

Hi Betty! We are so pleased to hear our team of professionals has been able to assist you and provide you peace of mind with your finances. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

Verified Customer

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Bartolo

July 16th, 2020 DETAILS arrow_drop_down
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I’ve had really good help with them. I am very grateful for them. They are very trustworthy and keep me informed where my money is going.

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Reply from Freedom Debt Relief

Jul 16, 2020

Hello there! We are thrilled to learn that you are pleased with our services. We do our best to communicate well with all our clients and provide the necessary resources to be successful. If you ever need our assistance please call Client Services at (800) 655-6303. Thank you for being apart of the Freedom family.

Verified Customer

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Anonymous

July 16th, 2020 DETAILS arrow_drop_down
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Good company. I am almost ready to graduate. They’ve done a wonderful job. I am satisfied. If someone was having issues and were to ask me, I would recommend they talk to them because of their expertise and they pay attention.

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Reply from Freedom Debt Relief

Jul 16, 2020

Thank you for your kind review. We are always here to help you with any concerns you have. If you ever need our assistance please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.

Verified Customer

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Barbara

July 16th, 2020 DETAILS arrow_drop_down
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I really didn’t want to file for bankruptcy so I contacted freedom. They have negotiated for me and made the whole process easier. They saved me a lot of money. They did exactly what they said they would do and kept me informed. Every time I called with a questions, they were able to answer it completely. I didn’t have to wait for them to call me back. Everyone is trained really well.

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Reply from Freedom Debt Relief

Jul 16, 2020

Barbara, thank you for sharing your kind thoughts about our program. It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and we look forward to assisting you in becoming debt-free. If you ever need our assistance please call Client Services at (800) 655-6303.

Verified Customer

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Beverly

July 16th, 2020 DETAILS arrow_drop_down
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Seems like a good company. I felt very comfortable. It is an easy company to work with because they are always courteous and helpful.

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Reply from Freedom Debt Relief

Jul 16, 2020

Thank you for your review, Beverly. We enjoy having you in the program and assisting you in becoming debt-free. If you ever need our assistance please call Client Services at (800) 655-6303.

Verified Customer

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Cecil

July 16th, 2020 DETAILS arrow_drop_down
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I’m satisfied. They are a really good company. I can always talk with somebody in customer support.

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Reply from Freedom Debt Relief

Jul 28, 2020

Thank you for your positive feedback, Cecil! We strive to provide the best service possible to our clients to ensure that they are feeling comfortable and confident with us. Remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Amy

July 16th, 2020 DETAILS arrow_drop_down
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I went through a divorce and needed to consolidate my debt. I think they are reasonable and helpful. They let me know the process and how things work. I was torn up inside when I started because I didn’t want to ruin my credit but it ended up being the best option for me.

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Reply from Freedom Debt Relief

Jul 16, 2020

Amy, thank you for sharing your experience thus far. We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. If you ever need our assistance please call Client Services at (800) 655-6303. Thank you for being apart of the Freedom family.

Verified Customer

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Peggy

July 16th, 2020 DETAILS arrow_drop_down
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They have taken care of my debit and so far things have worked out very good.

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Reply from Freedom Debt Relief

Jul 28, 2020

Hi Peggy! Thank you for taking the time to leave us a review! We are happy to hear you are pleased with the results of your program thus far. If you ever have any questions or concerns, please give us a call at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!

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Naomi Ducote

July 16th, 2020 DETAILS arrow_drop_down
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They worked with me to low my debt. Customer service was very helpful.

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Reply from Freedom Debt Relief

Jul 28, 2020

Hi Naomi! Thank you for taking the time to leave us a review! We are happy we can be of assistance to you! We are available seven days a week for any questions or concerns and can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Lockey Whitaker

July 16th, 2020 DETAILS arrow_drop_down
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Getting started on the right track and budgeting money

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Reply from Freedom Debt Relief

Jul 28, 2020

Thank you for leaving us a review, Lockey! We are happy to hear we can assist you with getting on the right track to meet your financial goals! Remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Gabriel

July 16th, 2020 DETAILS arrow_drop_down
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Clear explanation steps and easy access to your account to reviewed

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Reply from Freedom Debt Relief

Jul 28, 2020

Hello Gabriel! We appreciate your feedback! We take pride in our service to ensure our clients are feeling comfortable and confident with us. Remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Manuel Garcia

July 16th, 2020 DETAILS arrow_drop_down
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Exceptional people to work with , All was take to answer all your questions

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Reply from Freedom Debt Relief

Jul 28, 2020

Hi Manuel! Thank you for taking the time to leave us a review. We are happy to hear that all of your questions and concerns were answered. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at [email protected] Thank you for choosing Freedom Debt Relief!

Verified Customer

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María Victoria Fernández

July 16th, 2020 DETAILS arrow_drop_down
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My experience was vey good, the send message all the time about my account

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Reply from Freedom Debt Relief

Jul 28, 2020

Hello Maria! We appreciate your feedback and are pleased to hear that you are satisfied with your experience with us thus far! Remember, we are available seven days a week and can be reached at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!

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Shannon Banner

July 16th, 2020 Independence, MO DETAILS arrow_drop_down
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I have called 7 times telling you I decline a settlement. It's been going on for months I said I wanted a better percentage and less payments your people just keep ignoring me and have sent it in a txt message for me to accept over 100 times I finally just gave up on calling you on it. And just ignore it like you have done with my wishes. I ask that you stay on that account and renegotiate so interested rates didn't go up. And you don't even listen to anything I ask. I wish I'd of went with a company that listened to it's customers. But I'm kinda stuck but I will never accept that one offer but I'm sure you'll just keep sending it for me to accept and ignore what I say. I just quit calling you it took 30 to 40 minutes out of my day each time for no one to even listen

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Reply from Freedom Debt Relief

Jul 20, 2020

Shannon, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.

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Andy Wasif

July 16th, 2020 Sharon, MA DETAILS arrow_drop_down
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They have helped me immensely. And they have kept me informed of the process every step of the way. Plus, the settlements have saved me thousands.

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Reply from Freedom Debt Relief

Jul 16, 2020

Andy, we are so happy to hear how we have positively impacted your financial situation. Our negotiators work hard to get you the best possible savings. If you ever need assistance on your account please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom.

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JohnR758

July 16th, 2020 Florence, AL DETAILS arrow_drop_down
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They are always available by phone and the people I have talked with are knowledgeable and eager to help. I knew this was going to be a long haul kinda process, and I'm OK with this. Im a disabled Veteran and when I'm finished, I will be much more likely to get a good home loan that if I did not go through this process.

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Reply from Freedom Debt Relief

Jul 16, 2020

Hello there! We are so happy to hear that you have a plan that we can assist you with. We look forward to your completion, and we will be here every step of the way. If you are ever concerned about our account please call Client Services at (800) 655-6303. Thank you for being part of the Freedom Family, and have a great day.

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Janesquirrel

July 16th, 2020 , AL DETAILS arrow_drop_down
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I joined freedom debt june 2016 and have strived to stay with them until the end that i did if you are dedicated to doing what they tell you in the very beginning they will get you through this with there expert guidance and knowledge they did everything they said they would do and are there to help you,i thankbthem very much for standing with me through paying my debt s off Thank you freedom debt relief

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Reply from Freedom Debt Relief

Jul 16, 2020

Thank you for sharing your experience with us. We are so thrilled to hear that you had success in our program, and that you are now debt-free. It is our biggest accomplishment to help our client out of debt. If you ever need our help please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief, and have a great day.

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Linda Panza

July 16th, 2020 Brooklyn, NY DETAILS arrow_drop_down
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Always willing and able to work out whatever issues arise, Customer service is always willing to help and accommodate in all aspects of the company.

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Reply from Freedom Debt Relief

Jul 22, 2020

Linda, we are over the moon to receive such stunning feedback! We strive to make each interaction that positive. We understand that we make mistakes but we will do everything we can to do our best and improve your experience. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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Tracey

July 16th, 2020 Oklahoma City, OK DETAILS arrow_drop_down
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They changed our lives! As soon as we enrolled the nightmare cycle was over and they have taken care of everything. Life saving!

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Reply from Freedom Debt Relief

Jul 22, 2020

Thank you for your thoughtful review, Tracey. Our program can provide a great deal of relief especially when your funds are tight and not able to keep up with your minimum payments with the creditors. We strive to find solutions to resolve your debt. If you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.