Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.

The company has considerable industry experience and high client satisfaction ratings.

With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.

The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 38 states.

On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.

View Freedom Debt Relief reviews below.

The Good

  • Excellent Settlement Program and Debt Relief Services
  • Experience and Accreditations
  • Great Freedom Debt Relief Reviews
  • Online Dashboard
  • No Fees Charged Until After Debt is Settled

Excellent Settlement Program and Debt Relief Services

Freedom Debt Relief has several great advantages to its debt settlement services including:

  • Low minimum of $7,500 in debt to begin debt settlement
  • Costs between 15 and 25 percent of the total unsecured debt
  • Free consultation with a Certified Debt Consultant

Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.

Experience and Accreditations

As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.

Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).

FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.

Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit before you start the debt settlement process.

If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report.

While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.

Great Freedom Debt Relief Reviews

Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.

Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.

Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.

Online Dashboard

One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.

Not many debt settlement companies in the industry offer such helpful tools.

No Fees Charged Until After Debt is Settled

As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.

Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.

Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.

Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.

Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.

The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.

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The Bad

  • Freedom Debt Relief Cost
  • Limited Availability
  • Complaints
  • Consumer Financial Protection Bureau Lawsuit

Freedom Debt Relief Cost

One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.

Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.

Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.

Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.

So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.

However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.

Limited Availability

Freedom Debt Relief offers debt settlement programs in only 38 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.

Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.

Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.

An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.

Complaints

While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:

  • Debt settlement takes too long or isn't as effective as people hoped
  • FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt

These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.

Consumer Financial Protection Bureau Lawsuit

In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:

  • Make it clear that in some cases FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
  • Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
  • Make it clearer to consumers under what circumstances they will be charged a fee
  • Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
  • Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statues
  • Pay restitution money to injured consumers
  • Pay a civil penalty

It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.

The Bottom Line

Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief).

While people interested in other debt resolution methods, like credit counseling, a debt management plan or debt consolidation loan, will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.

FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation. 

We'll Introduce You!

Call our recommended rep over at Freedom Debt Relief below.

1-(855) 491-1073

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Freedom Debt Relief Frequently Asked Questions

What is Freedom Debt Relief?

Freedom Debt Relief is a debt settlement company. We offer a debt settlement program that helps you get out of debt faster and for less. With over 15 years of experience working to reduce our clients’ debt, we have resolved over $10 billion in debt since 2002.

How does the Freedom Debt Relief program work?

After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, we present the offer for you to sign off on. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when we collect our fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. We repeat this process with all of your debts until you no longer owe anything on your enrolled debts.

How does Freedom Debt Relief affect your credit?

Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, they will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.

How much does Freedom Debt Relief cost?

Our fee ranges from 15%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay us our fee in advance of a settlement on a debt.

What kind of debt does Freedom Debt Relief work with?

Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could qualify for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, do not qualify.

What happens if a creditor tries to sue me during settlement?

Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief makes available to its clients an optional subscription to a legal network of lawyers, which could help in these instances where you get sued.

Is forgiven debt taxable?

According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.

User Reviews

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10,721 Reviews

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Julie Lapper
October 21st, 2019 DETAILS
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good so far. They have explained every thing to me.

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Reply from Freedom Debt Relief

Nov 07, 2019

Thank you for your feedback, Ms. Lapper. We're glad all of your questions have been answered to your satisfaction. Keep in mind you can also chat with us live when logged into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Keep up the great work!

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Arrowyn Ambrose
October 21st, 2019 DETAILS
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It has been surprisingly supportive and responsive. I am not used to so much personal attention and care.

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Reply from Freedom Debt Relief

Nov 07, 2019

Thank you, Arrowyn, for the kind feedback. It is our pleasure to service your financial needs. We ask that you continue to reach out to Client Services anytime assistance is needed. Thank you for being the best part of Freedom Debt Relief!

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Billy Sypert
October 21st, 2019 DETAILS
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Freedom Debt relief gave me piece of mind the constant calls from debtors was a pain to deal with. I enrolled and they told me what to do and they would take care of my debt with my approval in every step of the way to become debt free.I appreciate Freedom Debt Relief's team and I would recommend them to anyone who is struggling with debt.

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Reply from Freedom Debt Relief

Oct 29, 2019

Hello, Billy, thank you for your comments. We are here because people like yourself who we strive to assist, so thank you for being a valued client. We wish you the best as you continue to move forward towards a debt-free future! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Jessie
October 21st, 2019 DETAILS
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Very responsive and helpful getting questions answered

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Reply from Freedom Debt Relief

Nov 07, 2019

Thank you for your five-star review, Jessie. Our team is thrilled you have found us helpful, and we will continue to be here for you. If you have any questions or concerns, please don't hesitate to contact Client Service. They can be reached at 1-800-655-6303 or via email at [email protected] Thank you for choosing Freedom Debt Relief.

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Denise Plata
October 21st, 2019 DETAILS
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They're always available to me, very helpful, informative and quick to process.

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Reply from Freedom Debt Relief

Nov 07, 2019

Denise, we appreciate your feedback. We pride ourselves on a highly trained and professional team. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.

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Marissa
October 21st, 2019 DETAILS
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Fast and effecient, trustworthy, you can ask anything you want to know to customer service.

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Reply from Freedom Debt Relief

Nov 07, 2019

Excellent feedback! Thank you, Marissa for the vote of confidence. We're glad to hear your questions have been answered to your satisfaction. Please continue to connect with us anytime you have questions about your account. Thank you for choosing Freedom Debt Relief to meet your financial needs.

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.Migdalia Jazzo
October 21st, 2019 DETAILS
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My experience with Freedom Debt Relief has been an amazing one. They have been very good at settling my accounts.

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Reply from Freedom Debt Relief

Nov 07, 2019

Thank you for taking the time to write a review, Migdalia! We will be here for you every step of the way, and we will continue to provide you with that excellent professional service throughout your program. If you come across any questions, please don't hesitate to contact Client Services they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for choosing Freedom Debt Relief.

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Juliana
October 21st, 2019 DETAILS
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I had a great experience when I talked to the customer service they help me understand everything and didn't make me feel bad for doing this. It wasa good feeling to know I was doing that right things with getting help

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Reply from Freedom Debt Relief

Nov 07, 2019

We have a great team of compassionate people who understand this can be difficult, and we love to help. Our team values you for choosing to have Freedom Debt Relief by your side. We encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

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Jose Esquibel
October 21st, 2019 DETAILS
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It has been a good experience for me. Transitioning from living overseas to the United States put us in a difficult situation that Freedom Debt Relief helped us resolve.

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Reply from Freedom Debt Relief

Nov 07, 2019

We value you for Choosing Freedom Debt Relief, Jose! We love being part of your success to financial freedom. We will be here for you every step of the way, and we will continue to provide you with that excellent professional service throughout your program. You can also check your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

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Angela Schaefer
October 21st, 2019 DETAILS
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Getting out of debt. They have assisted me in knowing how to get out of debt and start getting my credit score back up.

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Reply from Freedom Debt Relief

Nov 07, 2019

Congratulations, Angela! It's rewarding to hear how you've benefited from using our services. The greatest reward is knowing we've successfully educated you about debt and debt-relief options. Please let us know how we can continue supporting your debt-free journey. Thank you for choosing Freedom Debt Relief!

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Angie
October 21st, 2019 DETAILS
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They have been amazing. They handle everything for you.

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Reply from Freedom Debt Relief

Nov 07, 2019

Angie, we love being able to handle everything for you! We encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

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Doug
October 21st, 2019 DETAILS
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What they say is exactly what I've experienced. They have me feeling confident that I have done the right thing. I found these folks in a email communique to vets, highlighted as the group to use if I needed help in getting my debt under control.

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Reply from Freedom Debt Relief

Nov 07, 2019

Thank you so much for your positive feedback, Doug! We're excited to resolve your debt and help you achieve your financial goals. If you have any questions or concerns, please don't hesitate to contact Client Services. They can be reached at 1-800-655-6303 or via email at [email protected] Thank you for choosing Freedom Debt Relief.

Verified Customer

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Jodi N. Chudy
October 21st, 2019 DETAILS
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Good. Everyone has been helpful and updates are great. My payment did go up which I approved so not sure why that was when I thought I had given them all my debt info.

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Reply from Freedom Debt Relief

Nov 07, 2019

Thank you for complimenting our services, Ms. Chudy. We appreciate you taking out the time to do so. Our advocates in Client Services would be more than happy to address any concerns you have regarding the scheduled deposits. We're available 7 days a week to support your debt-free journey. Thank you for choosing Freedom Debt Relief.

Verified Customer

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Angel Sandoval
October 21st, 2019 DETAILS
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The associate I worked with was very helpful and genuine in wanting to see what would work best for my situation. Everything was handled very professionally and explained clearly to me on how the process works. I am very pleased with the service I have received and I am glad to have graduated from the program. Thank you Freedon Debt Relief for making this go so smoothly and promptly, I appreciate all the help.

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Reply from Freedom Debt Relief

Nov 07, 2019

Thank you for sharing your experience with us, Angel! We take pride in knowing we have a highly professional and knowledgeable team available to assist you on your journey to a debt-free future. Feel free to reach out to Client Services if you ever have any questions (800) 655-6303 or email us at [email protected] Thank you for choosing Freedom Debt Relief!

Verified Customer

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Margie E.
October 21st, 2019 DETAILS
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Stressful at first. Just making the decision to go with FDR was very stressful for me. I didn't know how to NOT pay my bills which was required. And that despite the fact that the choice had really already been removed from me because I could no longer afford to pay my bills! FDR has been a lifesaver for me despite my initial reservations.

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Reply from Freedom Debt Relief

Nov 06, 2019

We appreciate you sharing your experiences with us, Margie. Thank you for sharing how relieved you've been since enrolling in our program. Please let us know if any other questions or concerns come up for you. Client Services is available 7 days a week to support your needs. Thank you for choosing Freedom Debt Relief to meet your financial goals.

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Angelo bourdon
October 21st, 2019 DETAILS
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I HAVE PEACE OF MIND NO PHONE CALLS DAY OR NIGHT ONE BANK CAME LOOKING I WAS NOT HOME THIS CALLING WENT ON FOR SOME TIME THE BANKER VISITING ME WAS NOT HEARD OF BEFORE WE HAVE HIS ADDRESS...THANK YOU FREEDOM FOR BEING THERE FOR ME...VERY PLEASED

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Reply from Freedom Debt Relief

Nov 06, 2019

Thank you for sharing your feedback with us, Angelo. We're sorry to hear about the unexpected visitor. It is rewarding to hear we were able to provide a plan that worked for you. Please continue to contact Client Services with any questions about your account. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!

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William Lawrence
October 21st, 2019 Jones, AL DETAILS
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The people made the process simple and easy to get started and have been helpful and prompt with any questions or concerns I have had

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Reply from Freedom Debt Relief

Nov 06, 2019

Thank you for sharing your experiences with us, William. We're glad to hear all of your questions have been addressed to your satisfaction. Please continue to reach out to Client Services with any other questions that come up along the way. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future.

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Jeanine
October 21st, 2019 Johnstown, PA DETAILS
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Been very pleased with the way FDR is reducing my debts. Would definitely recommend them to other’s

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Reply from Freedom Debt Relief

Nov 06, 2019

It's our pleasure, Jeanine, guiding you toward financial freedom. Be sure to log into your Client Dashboard at www.fdrclient.com to monitor every step toward graduation. Thank you for choosing Freedom Debt Relief. Here's to a debt-free future.

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Lana
October 21st, 2019 Pompano Beach, FL DETAILS
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Best choice i ever made, my debt is reducing and my credit score is on the rise!

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Reply from Freedom Debt Relief

Nov 06, 2019

Congratulations, Lana. We appreciate the vote of confidence. Thank you for sharing the benefits you've experienced since enrolling with us. Please let us know how we can continue supporting your debt-free journey. Thank you for choosing Freedom Debt Relief.

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Everett Schwartz
October 21st, 2019 Joppa, MD DETAILS
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i’m fairly new customer and i haven’t had much experience with FDR. i have called customer care a couple of time and can say they are very easy to contact and they are very helpful addressing my concerns and questions.

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Reply from Freedom Debt Relief

Nov 06, 2019

Welcome to Freedom Debt Relief, Everett! We are thrilled for the opportunity to serve your financial needs. Thank you for taking out the time to share your experiences with us. Please know our Client Services team is available 7 days a week to support your journey. Thank you for choosing Freedom Debt Relief.

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John R. Borja
October 21st, 2019 Honolulu, HI DETAILS
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From the onset of my deep financial worries, I sought the help of Freedom Debt Relief and have now made positive strides to getting myself back in financial order. The staff has been very nice to me, and has helped me throughout this process.

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Reply from Freedom Debt Relief

Nov 06, 2019

We are more than happy to help, John. Thank you for taking out the time to share your experiences with us. Please continue to reach out to Client Services as other questions or concerns come up for you. Thank you for being the best part of Freedom Debt Relief!

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Rosalyn Pitts
October 21st, 2019 Montgomery, AL DETAILS
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Never would have cleared any debt without their program.

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Carriene Porter
October 21st, 2019 Riverton, UT DETAILS
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They have always been able to answer my questions

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Reply from Freedom Debt Relief

Nov 06, 2019

We're happy to assist, Ms. Porter! Thank you for speaking highly about the service provided by Client Services. Please continue to reach out to us anytime assistance is needed with your account. Thank you for choosing Freedom Debt Relief!

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Jane
October 21st, 2019 Orange, VA DETAILS
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Very professional staff and always answer questions in a timely manner.

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Reply from Freedom Debt Relief

Nov 05, 2019

Thank you for sharing your positive experience, Jane! We take pride in knowing we have a knowledgeable and professional team to assist you on your journey to financial freedom. Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at [email protected] Thank you for choosing Freedom Debt Relief!

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B. Gibson
October 21st, 2019 Syracuse, NY DETAILS
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I have no negative comments with Freedom Debt Relief. Every one I've had contact with are very courteous, patient and knowledgeable. Any questions I've had were resolved in a timely manner.

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Reply from Freedom Debt Relief

Nov 05, 2019

Welcome to Freedom Debt Relief, Ms. Gibson! We are very excited about the opportunity to serve your financial needs. Please continue to contact our Client Services team any time you have questions or concerns about your account. We can be reached by calling (800) 655-6303 or via email at [email protected] You can also chat with us live when logged into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

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Kevin
October 18th, 2019 East Greenbush, NY

They work to help you not judge you. Program was easy to start and, the FDR reps were great to work with. They work to resolve the debt and you can see the progress being made.

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Reply from Freedom Debt Relief

Nov 06, 2019

We appreciate your feedback, Kevin, and are very glad to hear how pleased you are with our services. We're also glad to hear you feel comfortable reaching out to our Client Services team when assistance is needed. Please continue to do so as other questions and/or concerns come up for you. Thank you for choosing Freedom Debt Relief as a guide to your financial freedom.

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Miguel Martinez
October 18th, 2019 Unionville, NY DETAILS
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I was in a big debt freedom debt relief was easy to talk to. They help setup a plan to get you debt free. So far I saved over $3000 and working all my debts.

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Reply from Freedom Debt Relief

Nov 06, 2019

Congratulations, Miguel! We are so proud of your accomplishments in our program. The greatest reward is hearing how you've benefited from using our services! Keep in mind you can monitor every step of your progress by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial goals!

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saul perez
October 18th, 2019 Gardena, CA DETAILS
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Great experience! This was definitely a good way to resolve my debts

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Reply from Freedom Debt Relief

Nov 06, 2019

Congratulations on your success, Saul! We cannot wait until you achieve our goal of financial freedom. Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at [email protected] Thank you for choosing Freedom Debt Relief!

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Claude
October 18th, 2019 Papillion, NE DETAILS
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The folks at Freedom Debt Relief and their associates at National Litigation Group have extremely responsive in developing and implementing a plan to get me and my family out of an overwhelming debt problem. Thanks to their guidance and concern, they have made a scary road into a comfortable drive. I highly recommend this team to anyone seeking help.

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Reply from Freedom Debt Relief

Dec 18, 2018

We appreciate the kind words, Claude. Thank you for complimenting our level of customer service. We stride to provide an excellent experience to each and every one of our clients. Congratulations on the progress made so far. Keep up the excellent work! We ask that you contact us in client services at (800)655-6303 or via email at [email protected] anytime you have a question or concern regarding your account. Thank you for being the best part of Freedom Debt Relief. Here's to a debt-free future!

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Thellis Brown
October 18th, 2019 Texas City, TX DETAILS
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Freedom Debt Relief has helped my mother, and I to get out of debt after we experienced my mother going into the hospital 5 times in a year and half. On top of that I became disabled due to arthritis of the spine, and ankylosis spondylitis causing me to have quit my job. The person who I first talked at Freedom Debit Relief was very knowledgeable and explained in depth what I could expect over the period it would take to pay our debts off. It has been since September, 2017 since we enrolled in the program, and we have made great progress paying down our credit card debt. You will not be sorry and will stop worrying and having sleepless nights. You are provided a phone number by Freedom Debt Relief to give any collection people who may contact you. You also pay a nominal fee to keep an attorney in the event you should need one. I cannot recommend Freedom Debt Relief.

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Reply from Freedom Debt Relief

Nov 05, 2019

We appreciate you sharing your experiences in our program, Thellis, and are very glad to hear how successful you both have been. We are sorry to hear about the challenges you both have faced that eventually led you to our program. However, it's extremely rewarding to serve both of your financial needs. Please let us know how we can be your greatest supporter as the two of you make strides toward a debt-free future. Thank you for choosing Freedom Debt Relief as your guide to getting there.

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Rob C.
October 18th, 2019 Beacon, NY DETAILS
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Debt was resolved in a timely fashion. Its been a little over 3 months and already 2 closed accounts. Great way to do business

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Reply from Freedom Debt Relief

Nov 05, 2019

Congratulations, Rob! You are off to a very strong start. Wonderful job! Be sure to log into your Client Dashboard at www.fdrclient.com to monitor every step toward a debt-free future. You can also chat with us live if you have any questions while logged in. Thank you for choosing Freedom Debt Relief. Here's to financial freedom!

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Karen Heidel
October 18th, 2019 Milton, DE

We have just joined to attempt to lower our debt. We have talked and worked with an advisor and decided to try. He answered all our questions and walked us through everything. They set up everything we needed to do. So far everything is going well after our first deposit and hope the next few months will also go well.

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Reply from Freedom Debt Relief

Nov 05, 2019

Welcome to Freedom Debt Relief, Ms. Heidel! We are thrilled for the opportunity to serve your financial needs. Thank you for speaking so highly about your debt consultant. It's rewarding to know you are off to a terrific start in our program. As the journey continues, please know our advocates in Client Services are just as eager to answer any questions or concerns that come up along the way. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!

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Donald E Brandt
October 18th, 2019 Findlay, OH DETAILS
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I like the fact that they were able to help reduce my debt, one thing I am not happy about is the fact that I was told it would be a 3-4 yr program and now it looks like it will be 5 years or more. I just want honesty from your company

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Reply from Freedom Debt Relief

Nov 05, 2019

We appreciate you voicing your concerns with us, Mr. Brandt. Thank you for sharing we've successfully reduced the amount of debt owed to your creditors. However, we are sorry to hear about your frustrations with the time it takes to settle the enrolled balances. If you are seeking opportunities to accelerate your Graduation Path, please speak with our Client Services team for more information. Anyone of us would be more than happy to assist. Thank you for choosing Freedom Debt Relief to meet your financial goals.

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T L White
October 17th, 2019 Dry Fork, VA DETAILS
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My phone conversation with Freedom Support was very pleasant and helpful. The representative (I can't remember her name) was very polite and professional. Thank you, great job!

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Reply from Freedom Debt Relief

Nov 05, 2019

Thank you, T L, for recognizing the service provided by one of our skillful advocates in Client Services. We're very glad you enjoyed the experience and encourage you to contact us any time assistance is needed on your account. Thank you for choosing Freedom Debt Relief to guide you to financial freedom.

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Thomas Yule
October 17th, 2019 Wichita Falls, TX DETAILS
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It greatly helped to alleviate a lot of stress by letting someone else handle the settlements and by knowing you were finally making progress. Making one simple payment a month versus trying to juggle multiple payments to satisfy creditors sure made life simple.

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Reply from Freedom Debt Relief

Feb 21, 2019

Thank you for sharing your honest feedback, Thomas. We are very happy you joined Freedom Debt Relief and we will continue to assist you in every way we can. We are very glad to ease your mind while you become debt free. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Tamara
October 17th, 2019 DETAILS
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Customer service in the Spanish division is horrible. Representatives yell at you, they don't listen your claims or questions. Got on hold for a supervisor for an hour. Rep keep giving excuses for not to transfer me to a supervisor. Canceled with them, take your business elsewhere if you want a really customer service driven company. Freedom debt relief is a tacky company. Not worth a JD Power award.

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Reply from Freedom Debt Relief

Oct 22, 2019

We're so sorry to hear this was the experience you had in our program. As your advocate, it is important to be supportive and empathetic to the needs of our clients. Although you've decided to discontinue our program, we would still like an opportunity to further discuss your concerns. A team member will be reaching out to you shortly. Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs.

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Barbara
October 17th, 2019 Cantonment, FL DETAILS
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Freedom Debt Relief has been a life changer for me. I was literally on the verge of bankruptcy and FDR came and took control of my bills. It was a relief to finally have extra money out of my paycheck.

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Reply from Freedom Debt Relief

Nov 05, 2019

Excellent feedback, Barbara. It's rewarding to hear how much you've benefited from using our services. Be sure to log into your Client Dashboard at www.fdrclient.com to monitor every step toward financial freedom. Thank you for choosing Freedom Debt Relief!

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Scott kleve
October 17th, 2019 Slayton, MN

Very good help with my problems hope all gets resolved

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Reply from Freedom Debt Relief

Nov 05, 2019

Thank you for placing your trust in our process, Scott. We understand our program requires patience from our clients. If any questions or concerns come up for you, always feel free to contact Client Services for assistance. We are available 7 days a week to support your needs. Thank you for choosing Freedom Debt Relief!

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Nancy Lewis
October 17th, 2019 Indianola, IA DETAILS
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FDR has been wonderful to me from the start . Took away all my worry and even some of my guilt . Gave me HOPE!!

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Reply from Freedom Debt Relief

Nov 05, 2019

Excellent feedback, Nancy! We are honored to be a part of your debt-free journey. Please let us know how we can continue supporting your every step toward financial freedom. Thank you for choosing Freedom Debt Relief!

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David Smith
October 17th, 2019 Wylie, TX DETAILS
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Good Review, The people I have contacted have always been very knowledgeable, helpful, and polite.

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Reply from Freedom Debt Relief

Nov 05, 2019

Hello, David, thank you for your review! We work hard to ensure we are providing our clients with excellent service while obtaining their goal to becoming financially free. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at [email protected] Thank you for choosing Freedom Debt Relief!

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Angela Davis
October 17th, 2019 Cameron, MO DETAILS
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FDR is good but the only thing i would want changed is..Their fees.. They should charge a fee and let client know ASAP upon signing up for FDR what that fee would be based job the debt they enrolled in the program.. Fees should be on front page in clear view not on page 15 or whatever.. Make sure you get the National Litigation in your program!

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300AZ
October 17th, 2019 Queen Creek, AZ DETAILS
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Freedom Debt Relief was easy to work with throughout the process. There were times they lacked follow through in customer service. FDR’s partnership with NLLG lowers their overall rating. NLLG is not easy to work with nor are they customer service focused.

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Reply from Freedom Debt Relief

Nov 01, 2019

Thank you for your review! We're sorry to hear your experience in our program has not been completely satisfying. If you would like to discuss this matter more in-depth, please reach out to Client Service at (800) 655-6303 or [email protected] Thank you for choosing Freedom Debt Relief!

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Jone F.
October 17th, 2019 Sacramento, CA

A little rough in the beginning, but dealing with Dominick H made the transition very smooth! Dominique is very patient, and goes above and beyond to get the job done.

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Reply from Freedom Debt Relief

Nov 05, 2019

Hello, Jone, thank you for your review! We are ecstatic that our team of professionals have been able to assist you with getting set up with the program and also feeling comfortable about it. Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at [email protected] Thank you for choosing Freedom Debt Relief!

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Carmeletta McCullough
October 17th, 2019 Oklahoma City, OK DETAILS
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Made a good and quick settlement to one of my last liabilities!

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Reply from Freedom Debt Relief

Nov 05, 2019

Thank you very much, Carmeletta! We're very pleased to know we've been able to assist you with reducing your debt and getting you closer to becoming debt-free! If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

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RICHARD FOSTER
October 17th, 2019 Lansing, MI

They helped me to get my debt into a manageable plan.

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Reply from Freedom Debt Relief

Nov 05, 2019

Welcome, Richard! We are very excited to begin your program with us here at Freedom Debt Relief. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at [email protected] Thank you for choosing Freedom Debt Relief!

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Jerry Somerset
October 17th, 2019 Gastonia, NC

Freedom Debt Relief has been very upstanding with providing the information needed to help me to resolve my debt. They're very considerate and seem to be very experienced and professional at what they do. They stay in constant contact with updates and to keep me informed with what's going on. They're always able to answer any questions that I may have. And they relieve the worry of me dealing with my debt. They take full control and make certain everything is handled without any inconvenience to me. They work for me and with me and because of that they relieve the stress of debt. Thank you for your help!

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Reply from Freedom Debt Relief

Nov 05, 2019

Reading your review brings us such joy, Jerry! We are glad to hear about the stress relief our program has brought you. Our team will be here to guide and support you with each step you take on your journey. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at [email protected] Thank you for choosing Freedom Debt Relief!

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Cindy
October 17th, 2019 Brooklyn, NY DETAILS
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I spoke to Eric and Joseph today 10/16 looking to cancel due to hardship. Both guys were extremely caring and professional. As soon as my situation changes I’m certainly reinstating my account.

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Reply from Freedom Debt Relief

Nov 05, 2019

Thank you for sharing your experience, Cindy! Our team wants what is best for our clients over anything else. We are sorry to hear our program is not the best fit at the moment, but we will be here for you once things change. Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at [email protected] Thank you for choosing Freedom Debt Relief!

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Jacqueline Desreuisseau
October 17th, 2019 Orange, MA DETAILS
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I have been very happy with Freedom Debt Relief. They have kept me informed and anytime I need to contact them, they have been very accessible. No complaints.

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Reply from Freedom Debt Relief

Nov 05, 2019

We are happy to hear about the confidence you have in our program, Jacqueline! Our team will be here to support you on your journey to financial success. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

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Christopher Wenzel
October 16th, 2019 DETAILS
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FDR has been very professional and helpful in helping me meet my goal of eliminating or drastically reducing my debt.

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Reply from Freedom Debt Relief

Nov 05, 2019

Congratulations on your success, Christopher! Our team cannot wait until you achieve your goal of a debt-free future. Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at [email protected] Thank you for choosing Freedom Debt Relief!

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Frank
October 16th, 2019 Killeen, TX

FDR has been great at working with creditors to get back on track and reduce payments.

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Reply from Freedom Debt Relief

Nov 05, 2019

It brings us joy to read your review, Frank! We are glad to hear the program is working so well for you. Keep up the great work. We cannot wait to help you achieve your goal of financial freedom. Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at [email protected] Thank you for choosing Freedom Debt Relief!