Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.

The company has considerable industry experience and high client satisfaction ratings.

With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.

The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 37 states.

On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.

View Freedom Debt Relief reviews below.

The Good

  • Excellent Settlement Program and Debt Relief Services
  • Experience and Accreditations
  • Great Freedom Debt Relief Reviews
  • Online Dashboard
  • No Fees Charged Until After Debt is Settled

Excellent Settlement Program and Debt Relief Services

Freedom Debt Relief has several great advantages to its debt settlement services including:

  • Low minimum of $7,500 in debt to begin debt settlement
  • Costs between 15 and 25 percent of the total unsecured debt
  • Free consultation with a Certified Debt Consultant

Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.

Experience and Accreditations

As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.

Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).

FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.

Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit before you start the debt settlement process.

If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report.

While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.

Great Freedom Debt Relief Reviews

Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.

Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.

Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.

Online Dashboard

One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.

Not many debt settlement companies in the industry offer such helpful tools.

No Fees Charged Until After Debt is Settled

As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.

Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.

Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.

Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.

Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.

The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.

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The Bad

  • Freedom Debt Relief Cost
  • Limited Availability
  • Complaints
  • Consumer Financial Protection Bureau Lawsuit

Freedom Debt Relief Cost

One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.

Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.

Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.

Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.

So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.

However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.

Limited Availability

Freedom Debt Relief offers debt settlement programs in only 37 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.

Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.

Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.

An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.

Complaints

While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:

  • Debt settlement takes too long or isn't as effective as people hoped
  • FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt

These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.

Consumer Financial Protection Bureau Lawsuit

In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:

  • Make it clear that in some cases FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
  • Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
  • Make it clearer to consumers under what circumstances they will be charged a fee
  • Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
  • Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statues
  • Pay restitution money to injured consumers
  • Pay a civil penalty

It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.

The Bottom Line

Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief).

While people interested in a debt management plan or debt consolidation loan will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.

FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation. 

Disclaimer

As part of our service, we attempt to partner with all the companies that we review, and may get compensated when you click or call them from our site; however, regardless of any current, past, or future financial arrangements, companies listed on Best Company cannot buy their position, nor do we manipulate or inflate a company's ranking for financial gain. A company’s ranking is based on and calculated by an objective set of ranking criteria, as well as user reviews. See our How We Rank page for more information regarding our ranking algorithm.

All user reviews posted on Best Company are subject to screening and approval. We reserve the right to approve or deny any review posted to this site in accordance with our Review Guidelines. Best Company never suppresses user reviews—unless they are being investigated for authenticity, or if they violate our review guidelines. We encourage anyone who suspects a user review to be fraudulent or intentionally inaccurate to please notify our review moderation team.


User Reviews

Star Rating

4.7
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9,968 Reviews

Review Breakdown

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1 star
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Verified Customer

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David
July 29th, 2019 DETAILS
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They are easy to work with. I don't have to worry about bills coming in. I get emails from them all the time. They keep me informed very well.

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Reply from Freedom Debt Relief

Jul 31, 2019

Thank you for sharing your feedback, David. Our team is thrilled to have you a part of the freedom family. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at [email protected] Thank you for choosing Freedom Debt Relief!

Verified Customer

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David
July 29th, 2019 DETAILS
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Everything they told me was straightforward. They've already settled 3 of my debts and they're working on a large one and is making great progress.

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Reply from Freedom Debt Relief

Aug 01, 2019

Congratulations on the tremendous amount of progress you've made with us, David! You should be extremely proud of how far you've traveled along your Graduation Path. As you continue the journey, keep in mind you can monitor your every step by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to financial freedom!

Verified Customer

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Dennis
July 29th, 2019 DETAILS
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Every time I called them, they were right there, Johnny on the spot. They seem to be up front and honest with me all the way through.

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Reply from Freedom Debt Relief

Aug 01, 2019

Thank you for sharing your kind feedback, Dennis. It is our absolute pleasure to address any questions or concerns that come up along the way. Keep in mind you can also chat with us live when logged into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to obtain your financial goals!

Verified Customer

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Gil
July 29th, 2019 DETAILS
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They're always available for any kind of question or any information that you need. They informed us through email and some letters as well as any time we needed extra information in regards to what they were doing. They were always accessible. They answer all of our questions. They're very accommodating and very friendly.

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Reply from Freedom Debt Relief

Jul 31, 2019

Thank you for sharing your feedback, Gil. Our team is happy to keep you informed of your progress throughout your journey. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Verified Customer

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Ann
July 29th, 2019 DETAILS
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I am just standing by while they take care of everything. Whenever they had something to negotiate and sign off on, they got in touch with us through email. They pay attention to business and take the client advice.

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Reply from Freedom Debt Relief

Aug 01, 2019

Thank you for your feedback, Ann! It's always rewarding to hear clients share they feel well supported while in our program. We ask that you continue to reach out to Client Services anytime assistance is needed. We can be reached 7 days a week by calling (800) 655-6303 or via email at [email protected] Thank you for being the best part of Freedom Debt Relief!

Verified Customer

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Anonymous
July 29th, 2019 DETAILS
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At the very beginning, they explained what was going to happen and what the program was and how it was going to work and explained it in detail exactly what I had to do and what I needed to do. They were able to resolve that amount of debt. It was the best thing I've ever done.

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Verified Customer

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Michael
July 29th, 2019 DETAILS
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Everyone at Freedom Debt was nice and professional, supportive and very helpful. They've been very good and helpful. It seems like they were sincere about their work and helped me get out of debt.

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Reply from Freedom Debt Relief

Aug 01, 2019

It is our top priority, Michael, to successfully guide you to a brighter financial future. Thank you for sharing with us how supported you feel in our program. We encourage you to reach out to your Client Services team anytime assistance is needed. You can also chat with us live when logged into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial goals!

Verified Customer

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Kevin
July 29th, 2019 DETAILS
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The customer service was really efficient. They're always on time and they help me immediately. They're really nice.

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Reply from Freedom Debt Relief

Aug 01, 2019

It is our pleasure, Kevin, to answer any questions that come up along the way. We appreciate you sharing how supported you feel when contacting our Client Services team. We ask that you continue reaching out to us anytime assistance is needed with your account. Keep in mind you can view the details of your account at any time by logging into your Client Dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!

Verified Customer

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Brian
July 29th, 2019 DETAILS
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They're getting things done. They've cut my debt fast. I was hesitant at first and after everything got moving it seems to be working out just fine.

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Reply from Freedom Debt Relief

Jul 31, 2019

Thank you for your valuable review, Brian! We take pride in knowing we have a highly trained and professional team to assist you with your journey to financial freedom. If you have any questions or concerns, please don't hesitate to contact Client Services they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.

Verified Customer

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Daniel
July 29th, 2019 DETAILS
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I think they really care about the people that they're talking to. They try to help me out with any questions that I have.

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Reply from Freedom Debt Relief

Jul 31, 2019

Thank you for your review, Daniel. We truly do care about our clients and we want to show it. We will be here for you every step of the way. Let us know if there is any other way we can help out. You may contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.

Verified Customer

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John
July 29th, 2019 DETAILS
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Freedom Debt Relief gets the job done. It was a good decision.

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Reply from Freedom Debt Relief

Jul 31, 2019

John, thank you for the feedback! Our team is happy to hear you appreciate our efforts we put into your program. If you have any questions or concerns, please don't hesitate to contact Client Services they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for choosing Freedom Debt Relief.

Verified Customer

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Rochelle
July 29th, 2019 DETAILS
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They understood what I needed and helped me out.

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Reply from Freedom Debt Relief

Jul 31, 2019

Rochelle, thank you for your review! We know this can be a difficult process and are here for you. You can also check your progress on your Client Dashboard at www.fdr.client.com or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

Verified Customer

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Anonymous
July 29th, 2019 Mesa, AZ DETAILS
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Every time I called, they were very cordial. They always explained everything they kept me up to date with things.

Verified Customer

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Augustus
July 29th, 2019 DETAILS
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They always keep me abreast of what is going on. I believe they are working hard.

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Reply from Freedom Debt Relief

Jul 31, 2019

Thank you for your review, Augustus! We will continue working hard to settle your debt and will continue to be by your side throughout the program. If you have any questions or concerns, please don't hesitate to contact Client Services they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for choosing Freedom Debt Relief.

Verified Customer

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Donna
July 29th, 2019 DETAILS
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They are always there if I had a question. They contact me and ask if they can do anything else for me. They're helping me a lot.

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Reply from Freedom Debt Relief

Jul 31, 2019

Thank you for taking the time to write a review, Donna! Our team is elated you have found us helpful and will be here for you every step of the way. We encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

Verified Customer

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Monica
July 29th, 2019 DETAILS
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They're very personable. They're incredible professional and they told me they don't judge the choices you've made in the past due to your circumstances. Every time I had a question and I was incredibly worried, they were able to answer us truthfully and as honestly as possible.

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Reply from Freedom Debt Relief

Jul 31, 2019

Monica, we value your honest review! Thank you for allowing freedom debt relief to be a part of your journey to financial freedom, we know this can be difficult and will always be here for you. You can also check your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

Verified Customer

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Tammy
July 29th, 2019 DETAILS
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They are great to deal with. They're very nice and easy going. They just explain everything. They call me when they have questions about anything or need my help with one of my accounts. Freedom Debt is just an all around good company.

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Reply from Freedom Debt Relief

Jul 31, 2019

Tammy, thank you for your kind feedback! Our team is delighted to hear that you value the efforts we have put toward gaining your financial health back. If you have any questions or concerns, please don't hesitate to contact Client Services they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for choosing Freedom Debt Relief.

Verified Customer

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Anonymous
July 29th, 2019 Atascosa, TX DETAILS
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They answered all of my questions. They've always paid off the majority of the debt but that's more than one year.

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Reply from Freedom Debt Relief

Jul 31, 2019

Thank you for your five-star review! We are thrilled to hear of your success thus far. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for choosing Freedom Debt Relief.

Verified Customer

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Joan
July 29th, 2019 Chambersburg, PA DETAILS
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Any time that I need something because something happens in my life that I need to change around the amount that's coming out of my checking account, they're always willing to help me out. They have taken care of all my debt.

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Reply from Freedom Debt Relief

Jul 31, 2019

Thank you for your review, Joan! We are happy to hear you have found us helpful when it comes to your deposits. We encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

Verified Customer

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Roy Don
July 29th, 2019 Longview, TX DETAILS
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They are there when you need them. We have a client dashboard and they always notify you and say "check here for..."

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Reply from Freedom Debt Relief

Jul 31, 2019

Roy Don, we value your feedback! Our team is delighted you are utilizing your client dashboard. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.

Verified Customer

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Damien
July 29th, 2019 Memphis, TN DETAILS
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Everybody at Freedom Debt Relief is professional and nice

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Reply from Freedom Debt Relief

Jul 31, 2019

Thank you for your five-star review, Damien! We pride ourselves with a highly trained and professional team to help make this process as stress-free as possible!. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.

Verified Customer

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Junior
July 29th, 2019 Cave City, AR DETAILS
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Customer support has been really good about working with me and keeping me informed.

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Reply from Freedom Debt Relief

Jul 31, 2019

Thank you for your five-star review, Junior! Our team works hard to make sure we provide the best customer service and program knowledge to our clients. We encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

Verified Customer

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Stella
July 29th, 2019 Sevierville, TN DETAILS
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They have been really helpful. I can see the difference. I can actually see it work.

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Reply from Freedom Debt Relief

Jul 31, 2019

Stella, great feedback thank you! We are happy you see the difference and have found us helpful. You can also check your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

Verified Customer

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Suzanne
July 29th, 2019 Livonia, MI DETAILS
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They helped me consolidate all my debt and help me get back on my feet. They were pretty good when contacting you when you had a change. They are always there when you need them. They always help. Freedom Debt is a good company. I highly recommend them.

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Reply from Freedom Debt Relief

Jul 31, 2019

Thank you so much for your kind words, Suzanne. We are always here for our clients and we will continue to make sure we keep providing you with great services. If you come across any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.

Verified Customer

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Anonymous
July 29th, 2019 Sacramento, CA DETAILS
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They were very quick to respond. If they weren't able to respond, they were able to go back into the right direction.

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Reply from Freedom Debt Relief

Jul 31, 2019

Thank you for your kind feedback. We think it is important to keep good communication with our clients. If you come across any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.

Verified Customer

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Jayne
July 29th, 2019 Logan, UT DETAILS
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Every time I've ever called or have a question, they have an answer for me and have been very helpful. It has really helped us out. I think they have just been doing a really good job. Freedom Debt Relief has helped me out so much.

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Reply from Freedom Debt Relief

Jul 31, 2019

We appreciate your kind words, Jayne. We are proud to hear that you have found us helpful in your journey to financial freedom. For any questions or concerns, feel free to contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.

Verified Customer

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Eileen
July 29th, 2019 Mount Carmel, PA DETAILS
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I've never had any trouble when I called. They got a couple of my bills gone. They're working on it it seems really hard. They're doing a good job.

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Reply from Freedom Debt Relief

Jul 31, 2019

Thank you, Eileen. We are looking forward to seeing you reach your financial freedom. Lets us know if you have any questions or concerns. Thank you for being a part of Freedom Debt Relief.

Verified Customer

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Michael
July 29th, 2019 Carmel, NY DETAILS
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They are pretty attentive to the questions right away. They are very good. I have no bad comments.

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Reply from Freedom Debt Relief

Jul 31, 2019

Michael, thank you for your review! It's always in our best interest to make sure we give you the best experience we can, and we're committed to you along your journey to financial freedom. If you have any questions or concerns, please don't hesitate to contact Client Services they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.

Verified Customer

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Anonymous
July 29th, 2019 McKenzie, TN DETAILS
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They're great. Every time I've had to call, they've always worked well with us. They helped us lower our credit debt. Wouldn't go back and do it any other way.

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Reply from Freedom Debt Relief

Jul 23, 2019

Thank you for your great feedback! We are so proud to know that our hard work is paying off. If there is any other way we can help out, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.

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Deborah
July 29th, 2019 Ooltewah, TN DETAILS
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They stay in contact with you in regards to emails and telephone calls if you need. They keep you abreast of what's happening with your account.

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Reply from Freedom Debt Relief

Jul 31, 2019

Thank you for your review, Deborah. It is important to us to keep our clients informed about their graduation path. We will continue to be here for you every step of the way. Thank you for choosing Freedom Debt Relief as your partner in helping you reach your financial goals.

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Geneva
July 29th, 2019 Vista, CA DETAILS
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They've done what they said they are going to do. They're getting me out of debt. I feel I did a good job making a good decision using them.

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Reply from Freedom Debt Relief

Jul 31, 2019

Thank you for your feedback, Geneva. We are delighted to be able to help you get closer to your financial goals. Thank you for being a part of Freedom Debt Relief.

Verified Customer

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Ivarine
July 29th, 2019 Marshall, NC DETAILS
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I don't know what I'm doing and I don't check my email as much. They informed me through emails which I don't check my emails as often as I should. Sometimes I wish I could have done it on my own but Freedom Debt have helped me very much.

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Reply from Freedom Debt Relief

Jul 31, 2019

Thank you for your review, Ivarine. We are glad we could help you get closer to your financial goals. If you need any updates on your account, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.

Verified Customer

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Anne
July 29th, 2019 Westminster, CA DETAILS
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They're very attentive and always available. They continually send emails out to me. I'm glad I did it. The only thing that I didn't realize is that it did affect my credit.

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Jose
July 29th, 2019 Amsterdam, NY DETAILS
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Every time I call, they always help you out. They're always there for me.

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Reply from Freedom Debt Relief

Jul 31, 2019

Thank you for your kind review, Jose. We will continue to be here for you every step of the way. We are so happy that you are experiencing great service in the program. If there is any other way we can help out, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.

Verified Customer

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Erica
July 29th, 2019 Glendale, AZ DETAILS
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They always answer all of your questions and are able to send you documents very easily via email. The customer service is very professional.

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Reply from Freedom Debt Relief

Jul 31, 2019

Thank you for your kind review, Erica. We work hard to make sure we always have great communication with our clients and make it easy for them to contact us. We are glad you are enjoying our services. If you come across any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.

Verified Customer

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Anonymous
July 29th, 2019 Thomasville, NC DETAILS
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They've been very supportive. They always keep in contact with me. I keep in contact with them as I see they have the settlement. They've been right there for me and are very supportive. They did everything that they said that they would do. They've been very honest with me and I really appreciate it.

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Reply from Freedom Debt Relief

Jul 31, 2019

Thank you for your honest review! We work hard to make sure we meet all of your expectations. If there is any other way we can help out, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.

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Consuelo
July 29th, 2019 Scottsdale, AZ DETAILS
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They are very responsive and I haven't had any negative experiences with the customer service.

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Reply from Freedom Debt Relief

Jul 31, 2019

We appreciate your review, Consuelo! Our team is here for you and will continue to give you the service you deserve. You can also check your progress on your Client Dashboard at www.fdr.client.com or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

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Anonymous
July 29th, 2019 Somerset, KY DETAILS
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Anytime I had a question, they've been able to answer it. We've never had to wait for an answer. They've just been great. They answered all of our questions. We didn't really know what we were getting into, but they were very patient with their explanations. So far, it's been very good.

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Cecilia
July 29th, 2019 Moreno Valley, CA DETAILS
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Their customer service is really good. I've only had a couple of occasions when I was told they were going to get back to me and didn't but when I called back everything was resolved. They're really thorough. I had a lawsuit with one of the creditors and they were able to resolve it fairly quickly without any stress on my end.

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Reply from Freedom Debt Relief

Aug 01, 2019

Thank you for sharing your experiences, Cecilia. We're sorry to hear one of the enrolled creditors chose litigation to collect on the balance. It's wonderful to know our legal partners were able to step in right away and assist in negotiating the balance. Great job not letting a disappointing situation derail your path to becoming debt free! As the journey continues, please let us know how we can continue supporting you every step of the way. Thank you for choosing Freedom Debt Relief to obtain financial freedom!

Verified Customer

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Kimberly
July 29th, 2019 Las Vegas, NV DETAILS
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They keep you well informed about what's going on at all the different stages. Once everything is done, you basically don't owe anybody and you can start reestablishing your credit.

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Reply from Freedom Debt Relief

Jul 31, 2019

Kimberly, we value your wonderful review! We take pride in knowing we have a highly trained and professional team to assist you with your journey to financial freedom. Our team works hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. If you have any questions or concerns, please don't hesitate to contact Client Services they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for choosing Freedom Debt Relief.

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Nancy
July 29th, 2019 DETAILS
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Customer support keeps me informed through emails and they're always responsive when I call. They're very thorough and if they really think they're going to benefit you, they do it. Everything's been very simple and easy to understand.

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Reply from Freedom Debt Relief

Jul 31, 2019

Thank you, Nancy. We make it a priority to make sure we make the program as simple as possible for our clients. We are glad to know you are pleased with the program and our great staff. Lets us know if there is any other way we can help out. You can contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.

Verified Customer

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Jose
July 29th, 2019 Buckeye, AZ DETAILS
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They're pretty knowledgeable about what they were doing and helping me out pretty good resolving my debt. I'm always getting emails and reminders about the process. They're pretty informative. I like what they're doing and I see them resolving the issue.

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Reply from Freedom Debt Relief

Jul 30, 2019

Thank you so much for your positive feedback, Jose. We will make sure you continue to receive great service. If you come across any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.

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Kristi
July 29th, 2019 Spring Hill, TN DETAILS
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Every time the customer service is just very professional. Very helpful and courteous. They've always been just top notch employees. They handled out situation very quickly and in a painless manner for us. The dashboard is very helpful and very user friendly for me. We've been very pleased.

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Reply from Freedom Debt Relief

Jul 31, 2019

Thank you so much for the positive feedback, Kristi. It's extremely rewarding to hear how much you've enjoyed our services! We hope to continue providing you with a world-class customer service experience. Please let us know how we can continue to support your debt free journey. Thank you for choosing Freedom Debt Relief!

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Betty
July 29th, 2019 Navajo Mountain Mission, AZ DETAILS
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They called me back and said that they could help me and now it's settled and didn't take that long. They know what they're doing and take people of debt. It doesn't take long. Freedom Debt did a tremendous job in helping me out of debt.

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Reply from Freedom Debt Relief

Jul 30, 2019

We are so proud to hear that we have helped you get closer to your financial goals, Betty. Let us know if there is any other way we can help out. You can contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.

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Bonita
July 29th, 2019 Palm Bay, FL DETAILS
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They were very helpful. They were always there for me whenever I needed them. It was a relief for me to get out of debt. If anybody who was in the situation that I was, they need to do it because it's the best for a peace of mind and help you get out of debt and not lose everything that you have worked for.

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Reply from Freedom Debt Relief

Jul 31, 2019

Thank you for your kind feedback, Bonita. How rewarding it is, to hear that we have helped you get some weight off your shoulders. We will continue to be here for you every step of the way. If you come across any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.

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John R
July 29th, 2019 Oviedo, FL DETAILS
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They always help you and they always listen and get you what you need in a timely fashion. I had very high debt. They got almost all of them so far reduced. They've been wonderful about working with what you have. Superior customer service.

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Reply from Freedom Debt Relief

Jul 31, 2019

Thank you for sharing your experience with us, John. We are so happy to hear that you are experiencing great services from our dedicated team of Client Services advocates. Let us know how we can continue to support your journey to financial freedom.

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Farhat
July 29th, 2019 Fairfax, VA DETAILS
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On a regular basis, I had to question them about the reason of the account and why it was taking so long. They were very helpful and very pleasant and trying to be supportive in helping me. Freedom Debt is continuously updated the client dashboard that I had full access to and if that wasn't enough for me, I could contact them and they would be giving a great response. They made it easy for me to understand and able to manage my account. It was great and excellent. I would definitely encourage people who are in debt to use it. It's just a plain and easy way. They were great with a step by step process and explained everything that I was having trouble understanding.

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Reply from Freedom Debt Relief

Jul 31, 2019

Thank you! Our team is thrilled to hear that you have found us helpful in your journey to financial freedom. Keep track of your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services, they can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Maryann
July 29th, 2019 Carrollton, TX DETAILS
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I talked to one of the representatives and he explained the process fully so I felt comfortable going with Freedom Debt Relief. I have had support from time to time. It's easier to ask questions or notify them of some issue that I had and I got immediate responses. They seem to have covered everything. They are in the process of finishing my first debt and I look forward to finishing the rest of mine.

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Reply from Freedom Debt Relief

Jul 31, 2019

Congratulations, Maryann, on the progress you've made along your Graduation Path! We could not be prouder of the hard work and dedication displayed on your part. Keep up the excellent work! If any questions or concerns do come up about your account, always feel free to reach out to our Client Services team at (800) 655-6303 or via email at [email protected] for assistance. We're available 7 days a week to support your journey! Thank you for being the best part of Freedom Debt Relief.

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Anonymous
July 29th, 2019 Bonita Springs, FL DETAILS
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They're always extremely pleasant. They never make you feel like you're a bad person because of the situation that you got yourself into. There's not guilt or shame with all the stuff. They're always very courteous. It may just be my misunderstanding or maybe a lack of transparency but I don't understand the process but every two weeks I'm putting in two hundred and fifty dollars and I've been doing that now for almost a year and I haven't had any of my debts, even small ones consolidated.

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Anonymous
July 29th, 2019 Friendsville, TN DETAILS
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I think they're really good. They answer your questions if you have problems. They've always been real courteous.

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Reply from Freedom Debt Relief

Jul 31, 2019

Thank you for your kind words! We think it is important that our clients know that we care. If you come across any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.