Freedom Debt Relief
check_circle VerifiedFreedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.
The company has considerable industry experience and high client satisfaction ratings.
With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.
The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 39 states.
On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.
View Freedom Debt Relief reviews below.
The Good
- Excellent Settlement Program and Debt Relief Services
- Experience and Accreditations
- Great Freedom Debt Relief Reviews
- Online Dashboard
- No Fees Charged Until After Debt is Settled
Excellent Settlement Program and Debt Relief Services
Freedom Debt Relief has several great advantages to its debt settlement services including:
- Low minimum of $7,500 in debt to begin debt settlement
- Costs between 15 and 25 percent of the total unsecured debt
- Free consultation with a Certified Debt Consultant
Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.
Experience and Accreditations
As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.
Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).
FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.
Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit before you start the debt settlement process.
If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report.
While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.
Great Freedom Debt Relief Reviews
Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.
Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.
Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.
Online Dashboard
One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.
Not many debt settlement companies in the industry offer such helpful tools.
No Fees Charged Until After Debt is Settled
As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.
Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.
Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.
Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.
Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.
The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.
The Bad
- Freedom Debt Relief Cost
- Limited Availability
- Complaints
- Consumer Financial Protection Bureau Lawsuit
Freedom Debt Relief Cost
One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.
Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.
Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.
Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.
So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.
However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.
Limited Availability
Freedom Debt Relief offers debt settlement programs in only 39 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.
Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.
Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.
An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.
Complaints
While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:
- Debt settlement takes too long or isn't as effective as people hoped
- FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt
These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.
Consumer Financial Protection Bureau Lawsuit
In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:
- Make it clear that in some cases FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
- Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
- Make it clearer to consumers under what circumstances they will be charged a fee
- Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
- Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statues
- Pay restitution money to injured consumers
- Pay a civil penalty
It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.
The Bottom Line
Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief).
While people interested in other debt resolution methods, like credit counseling, a debt management plan or debt consolidation loan, will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.
FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation.
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Freedom Debt Relief Frequently Asked Questions
What is Freedom Debt Relief?
Freedom Debt Relief is a debt settlement company. We offer a debt settlement program that helps you get out of debt faster and for less. With over 15 years of experience working to reduce our clients’ debt, we have resolved over $10 billion in debt since 2002.
How does the Freedom Debt Relief program work?
After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, we present the offer for you to sign off on. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when we collect our fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. We repeat this process with all of your debts until you no longer owe anything on your enrolled debts.
How does Freedom Debt Relief affect your credit?
Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, they will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.
How much does Freedom Debt Relief cost?
Our fee ranges from 15%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay us our fee in advance of a settlement on a debt.
What kind of debt does Freedom Debt Relief work with?
Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could qualify for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, do not qualify.
What happens if a creditor tries to sue me during settlement?
Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief makes available to its clients an optional subscription to a legal network of lawyers, which could help in these instances where you get sued.
Is forgiven debt taxable?
According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.
Message from
Freedom Debt Relief
User Reviews
Star Rating
11,433 Reviews
Review Breakdown
Sentiment Criteria
Verified Customer
Yolanda Garcia
They have provided the Best Debt Relief and in the quickest and efficient manner.
Reply from Freedom Debt Relief
Dec 10, 2019
Yolanda, we value your feedback. Our team is pleased knowing you appreciate how quickly we are assisting you on your journey to become debt-free. We also encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Verified Customer
Wing chan
Professional and courteous. Very calm and caring. I went through my whole life not knowing there's company like this exist
Reply from Freedom Debt Relief
Dec 10, 2019
Thank you for your five-star review, Wing. We appreciate you recognizing our professional team. They love to help make this process as stress-free as possible! If you have any questions or concerns, please don't hesitate to contact Client Services. They can be reached at 1-800-655-6303 or via email at [email protected] Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Verified Customer
Patsy Gonzales
Great! I received a great deal of information, where I really had no questions.
Reply from Freedom Debt Relief
Dec 10, 2019
Hi, Patsy, thank you for your review! We couldn't be any happier than to see another satisfied client! Our team of professionals looks forward to further assisting with all of your needs. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Verified Customer
Diane
They take the stress away all I have to do is pay my monthly fee they take the calls and they keep you updated on everything
Reply from Freedom Debt Relief
Dec 10, 2019
We truly appreciate your glowing review, Diane! We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! We just want our clients to see that there is a way out, and becoming debt-free is the way to go! If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Verified Customer
Larry Lum
Having this program provides such a relief. You do not have to worry about the negotiations as these are done for you. FDR also keeps you informed of what to expect and how they work. You are goven the choice of either to accept or reject any negotiations so basically you still have some control.
Reply from Freedom Debt Relief
Dec 10, 2019
Larry, we cannot thank you enough for sharing how greatly our program has positively impacted your financial situation. Each month as you fulfill your program commitment, you get one step closer to being debt-free! We are excited to assist you throughout this journey! Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at [email protected] Thank you for choosing Freedom Debt Relief!
Verified Customer
Kathy
So far great! They call back right away when you leave a message. If you email they always answer right away. They alway send emails telling you how to handle things. Great company to work with. They have never made me feel bad because of the situation.
Reply from Freedom Debt Relief
Dec 10, 2019
Welcome, Kathy! We truly care about our clients, and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. It is a pleasure to be able to assist you in obtaining your goal of financial freedom! Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at [email protected] Thank you for choosing Freedom Debt Relief!
Cheryel A Porter
I was so far in debt, something I feel terrible about after fighting for my life with Cancer, I went crazy trying to get everything my family could ask for or even want. I had no promise nor was I told that I was Cancer free, I just wanted my family to be happy for the way they stuck by me. Then it really hit me I had built all this credit up, yet I could not pay for it, then came Freedom Debt. So far 1 account has been paid off and 2 accounts are in a settlement arrangement. Mt fear is the amount that Freedom Debt got for me that the other will be sold to another collector and this will haunt me until the day I die. I pray not because I took a chance that I was covered by the Blood of Christ and had been forgiven for my mistake. I will never own any credit cards again. CAP.
Reply from Freedom Debt Relief
Dec 09, 2019
Congratulations on your success in our program thus far, Cheryel. We're glad we could help you achieve a better financial future. We will be here for you every step of the way, and we will continue to provide you with that excellent professional service throughout your program. You can also check your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
LARRY ESQUIVEL
I am happy with the negotiation outcomes up to this point Thanks!
Reply from Freedom Debt Relief
Dec 09, 2019
Thank you for our review, Larry. We're glad you are pleased with our negotiations. If you come across any questions, please don't hesitate to contact Client Services they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for choosing Freedom Debt Relief.
Mari C
Best decision I could have made. Representatives were helpful and knowledgeable. Process was quick and efficient.
Reply from Freedom Debt Relief
Dec 09, 2019
Thank you for your valuable review, Mari! We are glad you value our highly trained and professional team. If you come across any questions, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
JENNY SHAW
The 1st guy I spoke with was great! Very helpful and polite. The lady I spoke with a couple days ago from customer service was helpful and explained the best she could I just wish there was another way to get accounts number besides talking with the collectors.
Reply from Freedom Debt Relief
Dec 10, 2019
Thank you very much, Jenny! We're very pleased to know we've been able to assist you whenever you've needed it! Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at [email protected] Thank you for choosing Freedom Debt Relief!
Karrie Swanson
They are extremely understanding and willing to help you with whatever financial crisis you might be facing.
Reply from Freedom Debt Relief
Dec 10, 2019
Hello, Karrie, thank you for your review! We work hard to ensure we are providing our clients with excellent service while obtaining their goal to becoming financially free. If you are ever feeling uneasy or just need someone to talk to about your account, reach out to Client Services (800) 655-6303 or [email protected] Thank you for choosing Freedom Debt Relief!
Maridalia sanchez
The best company ever🤗 I’m really happy with all their support
Reply from Freedom Debt Relief
May 22, 2019
This is great feedback, Maridalia. Freedom Debt Relief is very pleased to reach out to you to discuss any new information on your account and we will continue to assist you through your graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Elaine
Freedom is the word , I'm very appreciative of my current situation which was really making sick thanks to professionals at Freedom Debt Relief I can sleep at night. No more aggravating phone calls, or worrying about how to control my finances. Having to decide what I could pay because of family health issues that compound my day to day living.
Reply from Freedom Debt Relief
Dec 10, 2019
Greetings, Elaine! We couldn't be any happier than to see another satisfied client! Each month as you fulfill your program commitment, you get one step closer to being debt-free! We are excited to assist you throughout this journey! Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at [email protected] Thank you for choosing Freedom Debt Relief!
Cheryl Gros
They have the Best Customer Service I have ever experienced!
Reply from Freedom Debt Relief
Dec 09, 2019
Thank you so much for your five-star review, Cheryl. We're happy to be able and help settle your accounts, and it's great knowing you value our efforts in doing so. We also encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Donald Kastner
The people was very friendly and helpful during the process. They made it simple to understand and provide a nice breakdown of the cost.
Reply from Freedom Debt Relief
Dec 09, 2019
Thank you for your kind words, Donald. We have a great team to assist you and are happy you have had a great experience with them. We also encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Anita
I am only at the beginning of my experience with Freedom Debt Relief, but everyone there that I have spoken with has been very kind and supportive. I look forward to getting through the process and being back on my feet again financially.
Reply from Freedom Debt Relief
Dec 09, 2019
We appreciate you taking the time to leave a review, Anita. Our team is thrilled you choose Freedom Debt Relief as your providers for your debt-free journey. We encourage you to keep up the good work in furthering your success to financial freedom. If you have any questions along the way, please don't hesitate to contact Client Services. They can be reached at 1-800-655-6303 or via email at [email protected] Thank you for choosing Freedom Debt Relief.
Peg
Whenever they have something they need to tell you, they email or text and let you know what is going on. They really do their best to work for you.
Reply from Freedom Debt Relief
Dec 10, 2019
Thank you for your feedback, Peg! We work hard to ensure we are providing our clients with excellent service while obtaining their goal to becoming financially free. Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at [email protected] Thank you for choosing Freedom Debt Relief!
NeeNee
Always helpful and understanding. Never makes you feel uncomfortable
Reply from Freedom Debt Relief
Dec 07, 2019
Nee Nee, thank you for your review. We are so happy to see that we have another satisfied client. We look forward to your continued success in the program. If ever you need anything please call client services at (800) 655-6303.
Regina Ashby
I am just starting this program. My experience so far has been great. They are very understanding and helpful. Thanks to Freedom Debt Relief a huge weight has been lefted off my shoulders.
Reply from Freedom Debt Relief
Dec 07, 2019
Regina, we are so happy that you choose Freedom Debt Relief to be your debt settlement company. We know that you will be satisfied with the results, and we look forward to your success in our program. If you ever have any questions please contact Client Services at (800) 655-6303.
Ralph
So far it's been very simple and easy .I've been kept very informed of the process.thank you
Reply from Freedom Debt Relief
Dec 07, 2019
Ralph, thank you for your review. It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and assist you in becoming financially free! If you ever need anything please feel free to contact us at 1 (800) 655-6303.
Anthony PETTY
Does a good job. Have had some technical issues, but eventually got worked out.
Reply from Freedom Debt Relief
Dec 07, 2019
Anthony, thank you for your feedback. We are working hard to get better every day and we appreciate you letting us be your partner on your journey to a debt-free future. If you ever need anything please feel free to contact us at 1 (800) 655-6303.
Jocelyn Batin
They have managed to help me Lower my debt and had successfully done a wonderful job helping me through it.
Reply from Freedom Debt Relief
Dec 07, 2019
Thank you for all your kind words, Jocelyn. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
juan mendoza
great service and they answer all my questions
Reply from Freedom Debt Relief
Dec 07, 2019
Juan, we couldn't be any happier than to see another satisfied client! We appreciate your generous feedback. If you ever need anything please feel free to contact us at 1 (800) 655-6303.
ellis mermer
you cut what I owed on my credit cards about 50 percent from 32000.00 to 15000.00 I was told at about 180 days you would have cut a deal with my creditors although all that time I was getting late charge and penalties which was a sizeable amount.At 180 days you didnt make any deals with about 4 crediters. so you talked me into a loan with your company now I owe 32000.00 just like when I started. COULD YOU PLEASE GET BACK TO ME AND LET ME KNOW HOW YOU HELPED ME. I owe you all that intrest instead of the creditcards
Reply from Freedom Debt Relief
Dec 07, 2019
Ellis, we are so sorry to hear that you are not satisfied with the results of the program. We would love an opportunity to discuss your account with you. An account specialist will be more than happy to assist you.
Frank
Easy to talk to and friendly service also affordable payment..... online magnificent also and easy to understand....
Reply from Freedom Debt Relief
Dec 07, 2019
Frank, thank you for your feedback. We strive to provide our clients with the best client service experience possible. If you ever need anything please feel free to contact us at 1 (800) 655-6303.
Sharon Shoemaker
They are helping me get my credit back on track so I can buy a condo.
Reply from Freedom Debt Relief
Dec 07, 2019
Sharon, we are so happy to help. We look forward to your success in our program so that you may reach your goal of getting that condo! If you ever need anything please feel free to contact us at 1 (800) 655-6303.
Tamara Ellis
When I first signed up with FDR, they were very friendly. Now, 2 years later, they are not very friendly or helpful. Some reps talk down to you like you are stupid. Like...…"If you would look at your dashboard, you could answer your own questions and wouldn't have to bother me."
Reply from Freedom Debt Relief
Dec 07, 2019
Tamara, we are so sorry to hear that you had this experience. We would like a chance to review your calls and see if there is any room for an opportunity for us to get better. If you would like us to do this please reach out to us in a private message with your contact info. Thank you for letting us be your partner on your journey to a debt-free future.
Rachal
This has been the best experience I’ve had , I started with a lot of debt less than 2 years ago and I’m down to my last and final debt pay off ! They have settled everything at 50% or more ! I highly recommend using their program ! They accommodate your pay schedule with the auto drafts out which is really nice and you can choose the auto draft amounts and make them bigger to shorten your pay off times if needed !
Reply from Freedom Debt Relief
Dec 07, 2019
Rachal, thank you for your generous feedback about our company. We are so thrilled to have another satisfied client. Congratulations on your progress thus far. We look forward to your continued success in our program. If you ever need anything please feel free to contact us at 1 (800) 655-6303.
Tim
Overall - very smooth process, only a few hiccups that were resolved within minutes. I strongly recommend FDR.
Reply from Freedom Debt Relief
Dec 05, 2019
Tim, thank you for your response. We are thrilled to hear that all your problems have been resolved with our advocates and we are excited to see you complete the program and reach your goal of being debt-free. Please reach out to client services at (800) 655-6303.
K
very good customer service. fast efficient and helpful
Reply from Freedom Debt Relief
Dec 05, 2019
Thank you for your review. We are always ready to help our clients. As always if you ever have questions regarding your account please call Client Services at (800) 655-6303.
Dena Huff
Freedom Debt Relieft of has been a lot of help in getting our credit cards paid off. They handled the dealings. Any problems of the companies that contacted us. When turned to FDR and they handled it. Took a lot of stress off of me.
Reply from Freedom Debt Relief
Dec 05, 2019
Dena, we are always here to help our clients 7 days a week. We are so excited to see you prosper in our program and if you ever need help with your account please contact Client Services at (800) 655-6303.
Robert Castillo
I would have gave him five stars but because I really wanted the loan I didn't qualify because of my large debt I took the second thing which is consolidating i was rather sceptical an didn't trust any these companies and I did my homework but freedom not only made it easy but within six 6 months already have 3 of my accounts getting settled I ran into a little problem here and there I couldn't do the whole deposit they worked with me and I'm back on track outstanding company great customer service but don't take my word for it try it yourself you'll see.
Reply from Freedom Debt Relief
Dec 05, 2019
Robert, thank you for sharing your experience. We are sorry to hear that you were not able to get the loan however, we are positive that you will be satisfied with the results of our company and we look forward to your success with us. Remember if you ever have questions regarding your account with us please feel free to reach out to client services at (800) 655-6303. Thank you for trusting us to be your debt resolution company.
Kiersten
At the beginning of this journey to tackle my debt, I felt nervous and a bit apprehensive. However, working with Freedom Debt Relief has been an amazing relief. The company is super encouraging and as long as you follow the program they have put in place for your benefit, success is inevitable. I got my first settlement within the 4 - 6 month period as promised when I began my program. I look forward to continued partnership with FDR to tackle my debt and am seeing a debt free future with every step.
Reply from Freedom Debt Relief
Dec 03, 2019
We are pleased to hear your feedback, Kiersten. Thank you for sticking to your program commitment and staying focused on the end goal! We share in your excitement of a debt-free future! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Georgette Ingalls
FDR has negotiated much lower payoffs than expected on 4 out of 6 of my debts. 2 are still not complying. All agents have been professional & concerned of my ability to make the monthly payments, which I had to lower a few months. I would highly recommend FDR. When bankruptcy is not an option.
Reply from Freedom Debt Relief
Dec 03, 2019
Thank you for taking the time to share you experience, Georgette! Congratulations on your outstanding settlement savings thus far! You're making steps towards your debt-free future! Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
A.mahoney
Not a company to trust Make sure you ask all questions First question is how much it will cost you for their services and get specific figures
Reply from Freedom Debt Relief
Dec 03, 2019
Thank you for your feedback, A. Mahoney. We are sorry to hear that you are not satisfied. A member of our team will reach out to you shortly to have an opportunity to discuss your concern. Thank you.
Bwillis
Very helpful and friendly very knowledgeable
Reply from Freedom Debt Relief
Dec 03, 2019
Thank you for your kind words, Bwillis. Our team is excited to see your progress, and you'll be debt-free before you know it! Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Anne Buntain
I was apprehensive about any company promising to solve my credit card charges but it was getting out of control so I took a chance on FDR. I was pleasantly amazed at how well they do exactly what was promised. I am completing my program early and am so pleased with this company.
Reply from Freedom Debt Relief
Dec 03, 2019
Greetings Anne! We understand how it may be stressful to trust a company to assist in resolving your debt. However, we are glad that you decided to enroll in our program, and we are excited you are happy with your settlements! Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Linda
I am very happy that I joined Freedom Debt Relief. They have helped me tremendously with paying down my debt. I don't think I could have managed getting my debt down so fast without their help.
Reply from Freedom Debt Relief
Dec 03, 2019
Hi, Linda, thank you for your review. It is our job to communicate with your creditors on your behalf, so we are glad to provide you with financial relief. We share in your excitement for a debt-free future! Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Mary Arenibas
It’s taken a while but I’m getting there thank you for ur help
Reply from Freedom Debt Relief
Jul 24, 2019
Thank you so much for the positive feedback, Mary. It's extremely rewarding to hear how much you've enjoyed our services! We hope to continue providing you with a world-class customer service experience. Please let us know how we can continue to support your debt free journey. Thank you for choosing Freedom Debt Relief!
Amy
Ver profession and easy to work with. Always were easy to deal with when I called in and needed anything. They worked with us during the times my husband was unemployed or expecting a layoff to make sure we could make our payments. Amazing!
Reply from Freedom Debt Relief
Dec 03, 2019
Thank you for sharing your experience, Amy. Our team is glad that you found our program during difficult life situations that caused a financial burden. We are on your side to negotiate the best settlements on your accounts. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Beth W.
They have worked with me and for me helping to resolve my debt issues. I highly recommend Freedom Debt Relief
Reply from Freedom Debt Relief
Dec 03, 2019
Thank you for your five-star review, Beth. Our team is grateful to have you as a Client. We appreciate you recommending us. We encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Bill S.
Super easy to work with. Very secure, but informative!
Reply from Freedom Debt Relief
Dec 03, 2019
Thank you very much, Bill! We applaud each client when taking their first step to becoming debt-free as we know it takes a lot to be able to make that decision. We're excited for you to start this new journey and we wish you nothing but great success throughout your debt relief program! Thank you for choosing Freedom Debt Relief!
Natasha
I just started only made my first payment and they have been really friendly to me and helpful
Reply from Freedom Debt Relief
Dec 03, 2019
Welcome, Natasha! Each month as you fulfill your program commitment, you get one step closer to being debt-free! We are excited to assist you throughout this journey! Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at [email protected] Thank you for choosing Freedom Debt Relief!
Rickey
As of now i,am 4 months in the program, and I am happy I have had 1 settlement , FDR has lived up to thier promise and I will monitor other settements as they come thru.. thanks to the crew
Reply from Freedom Debt Relief
Dec 03, 2019
Hi, Rickey, our team would like to congratulate you on your first settlement! You're making excellent progress towards becoming debt-free! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Mark DeVito
Customer service very good one call seems to handle it all very professional peace of mind so far
Reply from Freedom Debt Relief
Dec 03, 2019
Thank you for your feedback, Mark! Our team of knowledgeable specialists is always willing to answer your questions and provide you with updates on your progress. Please reach out to our client services department at (800) 655-6303 or [email protected] when you need assistance. Thank you for choosing Freedom Debt Relief!
David Nollinger
they negotiate the best possible amount
Reply from Freedom Debt Relief
Dec 03, 2019
David, thank you for your great feedback. Our team is delighted you are happy with your settlement amount. We encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Vincent siters
Program did as it says it will , helps negotiate accounts and help you take care of things, as long as you keep your payments to them for the account and keep on top of emails and texts to resolve accounts. Then when the other program calls about making a loan , things get resolved faster.. I would recommend this to a friend.
Reply from Freedom Debt Relief
Dec 03, 2019
Vincent, we value your feedback. Our team is ecstatic you have had such a great experience, and you would recommend us. If you come across any questions, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Barbara McMahan
Just got my 1st settlement. Was pleasantly surprised and relieved. Thank You. I am anxious to see what the next settlement will be.
Reply from Freedom Debt Relief
Dec 03, 2019
Welcome, Barbara! It is a pleasure to be able to assist you in obtaining your goal of financial freedom. We want to congratulate you on obtaining your very first settlement with us! If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Greg
Freedom Debt Relief has been there the whole way for me. When I received letters from creditors I simply uploaded them and Freedom took care of the rest. Just had our first settlement and couldn’t be happier with the results. Thank you Freedom and keep up the good work.
Reply from Freedom Debt Relief
Dec 03, 2019
Congratulations, Greg on your very first settlement! It's rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and being able to assist you in becoming financially free! As we continue the journey, remember you can view your accomplishments with us by logging into your Client Dashboard at www.fdrclient.com. Thank you for being a valued client of Freedom Debt Relief!
Steve
Easy to work with, timely, fair, and just overall a good experience.
Reply from Freedom Debt Relief
Dec 03, 2019
Hello, Steve, thank you for your review! We work hard to ensure we are providing our clients with excellent service while obtaining their goal to becoming financially free. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at [email protected] Thank you for choosing Freedom Debt Relief!