Freedom Debt Relief
check_circle VerifiedFreedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.
The company has considerable industry experience and high client satisfaction ratings.
With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.
The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 39 states.
On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.
View Freedom Debt Relief reviews below.
The Good
- Excellent Settlement Program and Debt Relief Services
- Experience and Accreditations
- Great Freedom Debt Relief Reviews
- Online Dashboard
- No Fees Charged Until After Debt is Settled
Excellent Settlement Program and Debt Relief Services
Freedom Debt Relief has several great advantages to its debt settlement services including:
- Low minimum of $7,500 in debt to begin debt settlement
- Costs between 15 and 25 percent of the total unsecured debt
- Free consultation with a Certified Debt Consultant
Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.
Experience and Accreditations
As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.
Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).
FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.
Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit score before you start the debt settlement process.
If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report.
While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.
Great Freedom Debt Relief Reviews
Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.
Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.
Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.
Online Dashboard
One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.
Not many debt settlement companies in the industry offer such helpful tools.
No Fees Charged Until After Debt is Settled
As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.
Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.
Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.
Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.
Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.
The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.
The Bad
- Freedom Debt Relief Cost
- Limited Availability
- Complaints
- Consumer Financial Protection Bureau Lawsuit
Freedom Debt Relief Cost
One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.
Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.
Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.
Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.
So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.
However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.
Limited Availability
Freedom Debt Relief offers debt settlement programs in only 39 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.
Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.
Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.
An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.
Complaints
While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:
- Debt settlement takes too long or isn't as effective as people hoped
- FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt
These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.
Consumer Financial Protection Bureau Lawsuit
In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:
- Make it clear that in some cases FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
- Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
- Make it clearer to consumers under what circumstances they will be charged a fee
- Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
- Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statues
- Pay restitution money to injured consumers
- Pay a civil penalty
It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.
The Bottom Line
Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief).
While people interested in other debt resolution methods, like credit counseling, a debt management plan or debt consolidation loan, will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.
FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation.
Call our recommended rep over at Freedom Debt Relief below.
1-(855) 491-1073
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Freedom Debt Relief Frequently Asked Questions
What is Freedom Debt Relief?
Freedom Debt Relief is a debt settlement company. We offer a debt settlement program that helps you get out of debt faster and for less. With over 15 years of experience working to reduce our clients’ debt, we have resolved over $10 billion in debt since 2002.
How does the Freedom Debt Relief program work?
After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, we present the offer for you to sign off on. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when we collect our fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. We repeat this process with all of your debts until you no longer owe anything on your enrolled debts.
How does Freedom Debt Relief affect your credit?
Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, they will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.
How much does Freedom Debt Relief cost?
Our fee ranges from 15%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay us our fee in advance of a settlement on a debt.
What kind of debt does Freedom Debt Relief work with?
Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could qualify for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, do not qualify.
What happens if a creditor tries to sue me during settlement?
Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief makes available to its clients an optional subscription to a legal network of lawyers, which could help in these instances where you get sued.
Is forgiven debt taxable?
According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.
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Freedom Debt Relief
Best Company guarantees your satisfaction if you choose a company that has earned this distinction. If you're not satisfied after 30 days, simply let us know and we'll give you $100. Yes, it’s really that simple.
Learn MoreUser Reviews
Star Rating
12,598 Reviews
Review Breakdown
Sentiment Criteria
Verified Customer
Peterkaye Kelly
At first I was a little nervous. However, with the reassurance of staff and my credit score increasing over time I felt more at ease.
Reply from Freedom Debt Relief
Apr 09, 2020
Thank you for your honest review, Peterkaye! We are glad we could reassure you throughout this program, especially since we understand how difficult this journey can be. If you need any assistance in the future, reach out to us at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
Verified Customer
Dennis Pratt
All excellent so far. It takes time, but that is to be expected.
Reply from Freedom Debt Relief
Apr 09, 2020
Hi Dennis! Thank you for giving us your feedback! Rest assured, our amazing negotiators are working on obtaining the best settlements for you! Please reach out to our Client Services department at (800) 655-6303, if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Verified Customer
rosemary sappia
comforting, knowledgeable. Understands your worries.
Reply from Freedom Debt Relief
Mar 18, 2020
Thank you for your feedback, Rosemary! We are glad to hear that you are satisfied with our service! We like to ensure our clients feel confident in us so they can feel confident about our program. We will also be here every step of the way, so please reach out to us if you have any questions or concerns. We can be reached at 1(800)655-6303. Thank you for being apart of Freedom Debt Relief!
Verified Customer
Lynn
Absolutely positively wonderful and great. Pleased.
Reply from Freedom Debt Relief
Apr 09, 2020
Thank you, Lynn! We are happy to see you are pleased with the service provided to you. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for being a valued client of Freedom Debt Relief!
Verified Customer
Rosemary Viverette
Favorable,Customer Service orient remarkable product service
Verified Customer
Angel
Easy to contact, great customer service,
Reply from Freedom Debt Relief
Apr 09, 2020
We couldn't thank you enough, Angel! We enjoy assisting our clients through this journey and love to provide them with as much information as possible to help the process. Please lean on us if you need anything at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
Verified Customer
Diane Sewall
Easy to work with. They had complete answers to my questions.
Reply from Freedom Debt Relief
Apr 09, 2020
Diane, thank you for your review. We are pleased to know that you are satisfied with our services. If you ever need our help please call Client Services at (800) 655-6303.
Verified Customer
Dave
Easy. Comforting. Most of us in this situation are nervous and uncertain. The freedom debt relief program offers reassurance and is with you every step of the process. Could of never eliminate this debt without this programs the guidance of freedom debt relief
Reply from Freedom Debt Relief
Apr 09, 2020
Hi Dave! We are so glad we were able to step in and help you reach your financial goals! Please let us know how we can help you be successful during this process. Just reach out to our professionals at 1(800)-655-6303 in the event you need something. Thank you for being a valued client of Freedom Debt Relief!
Verified Customer
Ricardo
Excellent services . Im great full to had received help from fredom
Reply from Freedom Debt Relief
Apr 09, 2020
We appreciate your valuable feedback, Ricardo! We enjoy being your advocate for a debt-free future. During this time, utilize your Client Dashboard to check for updates and alerts concerning your program. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Verified Customer
Jose Villegas
Freedom Debt Relief gives you easy to understand information, written and oral. I alwaya receive good customer service when I have questions about my FDR program. I really believe I made the right choice with them.
Reply from Freedom Debt Relief
Apr 09, 2020
We are so grateful for your kind words, Jose. We love being able to provide our clients with great service as well as an affordable solution to their finances. Please reach out to our Client Services department at (800) 655-6303 if you need anything in the future. We are here to support you no matter what! Thank you for letting us be your partner on your journey to a debt-free future.
Verified Customer
John & Irene Murphy
Excellent. FDR has a great, professional staff & it has been very successful reducing our debt. Highly recommend.
Reply from Freedom Debt Relief
Apr 09, 2020
Why thank you, John and Irene! We are thrilled to help you with your graduation path! Please remember to track your success through your Client Dashboard or reach out to a knowledgable advocate at 1(800)-655-6303. Thank you for being apart of the Freedom Family!
Verified Customer
Joey
Don't like yr tactics dealing with the creditors
Reply from Freedom Debt Relief
Apr 06, 2020
We're sorry to hear about your disappointments in our negotiation efforts. Please know we have been settling debts for our clients for over 16 years. In this time, we've successfully developed relationships with hundreds of creditors. This allows us to obtain the best settlements possible for our clients. If you have questions regarding your account, our Client Services team can be reached by calling (800) 655-6303 for assistance. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Verified Customer
Jennie Krout
Ever since I was so broke to even make a payment, I saw a Facebook post comes up for FDR and I was able to do the quote. At the end there was a number and I called and he had all my info, and we talked numbers and what I could afford. Took a couple phone calls to be completely done but all in all, I was excepted and the low amount to pay a month was perfect for my waitressing career (before the corona virus). Any questions I had, they were there to help in any way. Always there and it's nice to call and jot be on hold, you get a voice mail and someone calls you back if any questions. They are awesome!
Reply from Freedom Debt Relief
Apr 09, 2020
Jennie, we are so happy to see another satisfied client. Our goal is to provide our clients with grade A service throughout their time with us. Reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for being the best part of Freedom Debt Relief!
Verified Customer
Joey Papulias
Easy to work with. I can access my account whenever I need to and check on anyting.
Reply from Freedom Debt Relief
Apr 09, 2020
Joey, we are happy to be able to assist you. If you are ever in need of our help please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt.
Verified Customer
Barb
Good, I wish I would have been told that my payment may change during the process. It has been increased twice which makes it hard on a budget.
Reply from Freedom Debt Relief
Apr 09, 2020
Hi Barb! We understand your frustration during this time. If ever your deposit increases, it is due to us needing to obtain a settlement sooner than later. We would be happy to go over the details of your account, simply reach out to us at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
Verified Customer
Victor Sierra
Great customer service and Great step by step Process to get rid of my debt.
Reply from Freedom Debt Relief
Mar 17, 2020
Thank you for your review, Victor. We are happy to be your debt settlement company and are excited to see you complete the program successfully! If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for being the best part of Freedom Debt Relief!
Verified Customer
Sheila Mattingly
Good they have been helping me a lot with out them I could not make it financially
Reply from Freedom Debt Relief
Apr 09, 2020
Sheila, thank you for the feedback! We are so glad we could make a positive impact on your finances. Continue to keep up the amazing work and reach out to us if you need anything at 1(800)-655-6303. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Verified Customer
Frances
Frequently provides information. Customer Service Reps will informed and friendly, respectful.
Reply from Freedom Debt Relief
Mar 19, 2020
Thank you for providing your feedback, Frances, as we do consider the concerns of our clients and implement necessary changes accordingly. We agree clients should have a full understanding of how our process works before moving forward with our program. In the meantime, please trust and know that our Client Services team is always more than happy to answer any questions or concerns regarding your account. Feel free to contact us by calling (800) 655-6303. Thank you for choosing Freedom Debt Relief.
Verified Customer
Marla Hart
Good so far have had a great experience. Like the customer service very helpful.
Reply from Freedom Debt Relief
Apr 09, 2020
Marla, we are thrilled to hear how well your experience with us has been. We want to assure you feel supported every step of the way! If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Verified Customer
Olivia Valencia
Great customer service. Clear explanations and answers about how the process works.
Reply from Freedom Debt Relief
Apr 09, 2020
Olivia, thank you for the review! We are so glad you found our professionals to be transparent when advising you of your options. If you have any questions or concerns, please don't hesitate to contact Client Services at 1-800-655-6303. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Verified Customer
Edwin Pena
Good customer service,keeps you well informed. As of yet I have been satisfied.
Reply from Freedom Debt Relief
Apr 09, 2020
Hi Edwin! We are super pleased to see you are satisfied with the help provided by our team of professionals. Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Verified Customer
Janis Peterson
good. I am pleased with the results. I do wish the Americn Express account would have been addressed sooner.
Reply from Freedom Debt Relief
Apr 09, 2020
Hi Janis! We are so glad you are satisfied with the result so far. Rest assured, we are working hard to handle your accounts promptly and with the best offers possible. You can check on your program progress online at the Client Dashboard or reach out to us at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
Verified Customer
Brian
Great so far. Happy with the settlements we've received so far and it's only been a few months.
Reply from Freedom Debt Relief
Apr 09, 2020
Wow, Brain! We are ecstatic to hear how happy you are with the results provided by the program. Our negotiators will continue to work hard to ensure they get you the best settlements possible. Remember, you can check on your program progress online at the Client Dashboard or reach out to our professionals at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
Verified Customer
Deborah
Great experience and great customer service. Always very helpful when I call them.
Reply from Freedom Debt Relief
Mar 18, 2020
Deborah, thank you for your review. Our clients are our top priory, and if you ever have any questions or concerns regarding your account please call Client Services at (800) 655-6303. Thank you for being part of the Freedom Family.
Verified Customer
Robin
Great! The only thing I didn't realize is that credit cards you didn't enroll ( that you kept for an emergency) can severely limit your credit or cancel the card completely leaving you without any kind of safety net if something happens.
Reply from Freedom Debt Relief
Apr 09, 2020
Hi Robin! That is an option for your creditors to decide when going through this process, However, the end goal will be much more rewarding once you are debt-free. If you would like to discuss this more in-depth, please reach out to us at 1(800)-655-6303. Thank you for letting us be your partner on your journey to a debt-free future.
Verified Customer
John Smith
great service, and a life saver. A feeling that there is help for my bad situation.
Reply from Freedom Debt Relief
Mar 25, 2020
John, thank you for your review. We cannot thank you enough for sharing how greatly our program has positively impacted your financial situation. If you have any questions regarding your account please call Client Services at (800) 655-6303.
Verified Customer
Cathy Pannell
Great! People and information helpful and complete.
Reply from Freedom Debt Relief
Apr 09, 2020
Cathy, we appreciate the great review! We are so pleased our team of professionals has been providing you with excellent service as we work to get you to your future. As you continue, utilize your Client Dashboard to check for updates and alerts concerning your program. Thank you for choosing Freedom Debt Relief!
Verified Customer
Gary McLaughlin
Great, good communication, answers for your problems of the unknown.
Reply from Freedom Debt Relief
Apr 09, 2020
Hi Gary! We are so happy our knowledgeable professionals have been able to keep you informed and go over any questions that may arise. We take pride in being there for our clients! If you have any questions or concerns, please don't hesitate to contact Client Services at 1-800-655-6303. Thank you for letting us be your partner on your journey to a debt-free future.
Verified Customer
Abigail Jimenez
Great, stress free, I would highly recommend using this program
Reply from Freedom Debt Relief
Apr 09, 2020
Thank you, Abigail! We are so happy we could give you stress relief when dealing with your finances. Keep up the great work and reach out to us if you have any questions or concerns at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
Verified Customer
Darrel Route
great,no complaints,everything is very simple so there is no confusion.
Reply from Freedom Debt Relief
Apr 09, 2020
Thank you, Darrel! We appreciate the kind feedback, and we are glad we are living up to your expectations. Please reach out to our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for letting us be your partner on your journey to a debt-free future.
Verified Customer
Sinivevela Tulikihihifo
I don't understand sometimes how u figure out the graduation date
Reply from Freedom Debt Relief
Apr 09, 2020
Sinivevela, we understand how the graduation date can be confusing. We can explain this to you in more detail. Please call Client Services at (800) 655-6303. Thank you for being part of the Freedom family.
Verified Customer
Lavene Wallace
I have to been able to call in anytime I had a question and received answers.
Reply from Freedom Debt Relief
Apr 09, 2020
Lavene, thank you for taking the time to leave us a review! We are committed to our clients every step of their journey with us. Please continue to lean on us if you need anything at (800) 655-6303 or jump on your Client Dashboard. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Verified Customer
Clara Shaw
I am very pleased and impressed with FDR in handling my account. They keep me info t med often of every step they are taking to service my account.
Reply from Freedom Debt Relief
Apr 08, 2020
Clara, we are so grateful for your review. We couldn't be happier than to have another satisfied client. If you ever need our assistance please call Client Services at (800) 655-6303.
Verified Customer
Vickie Warf
I have only been on this program a little over 6 months and they have already settled one of my debts, very happy so far with their service.
Reply from Freedom Debt Relief
Mar 18, 2020
Thank you for sharing your experience with us, Ms. Warf! Our stunning team will continue to work hard to settle the remaining of your debt and having you become officially debt-free! If you have any questions or concerns, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Verified Customer
Andrea C Seals
Helpful, friendly, informative, willing to work with me
Reply from Freedom Debt Relief
Apr 08, 2020
Andrea, thank you for your kind words. We are so glad to be part of your journey towards financial freedom. If you ever have any questions please call Client Services at (800) 655-6303.
Verified Customer
Brenda Trujillo
I love customer service they are very nice everything is moving along very nicely
Reply from Freedom Debt Relief
Mar 25, 2020
Brenda, thank you for your review. We strive to be clear and concise with our clients when speaking about their accounts. If you ever have any questions or concerns regarding your account please call Client Services at (800) 655-6303.
Verified Customer
steven ziemba
I liked the close follow up with me on negotiations. Always available to answer my questions and concerns.
Reply from Freedom Debt Relief
Apr 08, 2020
Steven, we are thankful for your feedback. If you ever have any questions please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.
Verified Customer
Desy Ilunga
If you struggle with your debts (credit card) freedom help you to reduce the amount of your debt and to make one time a payment a month with no interest.
Reply from Freedom Debt Relief
Apr 08, 2020
Desy, we thank you for your review. We are happy to be part of the resolution to your debt. If you ever need our assistance please call Client Services at (800) 655-6303.
Verified Customer
Kathy V
I was nervous atfirst, but now that Im on my way I feel so much better about the future
Reply from Freedom Debt Relief
Apr 08, 2020
Kathy, thank you for sharing your thoughts. We are glad to hear that you feel better about our program. If you ever need our assistance please call Client Services at (800) 655-6303.
Verified Customer
Rather not say"
I've been with them for awhile now and have not had any problems I was surprised how easily things got to moving and within a few months I was on my way to paying off 1 # creditors there are some bumps in the road but it'll all work out also if you ever run into any problems with creditors calling you I've been instructed to tell them I'm with "Freedom debt relief... I've give them there phone number say and tell them to have a nice day. This is better than filling for chapter #3 bankruptcy and when I'm done I've learned my lesson more than once ... No more credit cards cause if I want something then save a little here & there till I could walk in and say I'm paying cash tku to me that's the best I've learned that times are bad learn to do with out once in a blue moon I'll treat my self to a movie at Red Box instead of going to the show .Everyone can learn a lesson by clients at FDR' .
Reply from Freedom Debt Relief
Apr 08, 2020
We are so thrilled to hear that you are satisfied with our services! It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and we look forward to assisting you in becoming debt-free. If at any time you need our assistance please call Client Services at (800)0 655-6303. Thank you for choosing Freedom Debt Relief.
Verified Customer
Sarah Shinaberry
Lots of communication and friendly custimer service.
Reply from Freedom Debt Relief
Apr 08, 2020
Sarah, we appreciate your review. Please call Client Services at (800) 655-6303 if you ever have any questions or concerns. Thank you for being part of the Freedom Family.
Verified Customer
lucas
its great the people are very nice and they understand what your going thur
Reply from Freedom Debt Relief
Apr 08, 2020
Sarah, thank you for your kind feedback. We are always here to help our clients. If you ever need our assistance please call Client Services at (8000) 655-6303. Thank you for being the best part of Freedom.
Verified Customer
Debbie james
My experience has been great they answer all your questions make you feel very comfortable in everything he seen in this case keep you very in form
Reply from Freedom Debt Relief
Apr 08, 2020
Debbie, we are so glad to hear that you feel this way about the program. If at any time you have any questions or concerns, please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.
Verified Customer
Maria Willis
It is great they have help me a lot they have got 3 accounts closed and they talk to you so you can understand what is going on
Reply from Freedom Debt Relief
Apr 08, 2020
Maria, thank you for your kind review. We are so happy to hear that you have already had 3 accounts settled. We look forward to your continued success, and if you ever need our help please call Client Services at (800) 655-6303.
Verified Customer
Amber
It can be a little confusing at times to eactly what I owe still and when I will be done with the program. Also it's a little steep to as how much your company takes each time a settlement is done. 25% is a lot. The whole reason I am in the program is to get things paid off because I'm struggling to get them paid off on my own. I think you need to charge a flat rate.
Reply from Freedom Debt Relief
Apr 08, 2020
Amber, we appreciate your honest feedback! We understand how the fees can seem high. However, if you compare our fees to 100% of the debt amount plus any interest and additional late/penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our client pay down their entire debt; principal, fees, interest and all. If you ever need our assistance please call Client Services at (800) 655-6303.
Verified Customer
Christine
It is easy to enroll in the program, and they are flexible. As a single, working parent, my time is limited. It is so relieving to know that FDR is there to do the negotiating, and I experience less stress having to deal with creditors myself. I have had to temporarily stop making payments for a short period of time without having to discontinue the program. I would suggest taking the insurance in case a creditor sues you. I was sued by a creditor and luckily I had taken the insurance. The FDR team and their partners helped get me through the stressful time! It is also easy to get in touch with customer service. No matter who I talk to, they are always able to answer my questions, and are friendly.
Reply from Freedom Debt Relief
Apr 08, 2020
Christine, we appreciate your thoughtful feedback. We are pleased to hear about your success within our program. We work very hard to ensure our clients are able to receive not only debt relief but also stress relief, as we want the program to feel easy for everyone. If at any time you need our assistance please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom!
Verified Customer
Virginia A Haymon
My Experience has been NOTHING BUT COMPLETE RELIEF!!!! To think about how things would be had I not become part of this FAMILY OF TRUE 'Extremely educated' FRIENDS, filled with nothing but knowledge of WISE ways to clear your debt! I truly have been BLESSED to have seen Freedom Debt Relief commercial at the PERFECT time, it was truly a 'GOD THING'!!! Thank y'all for being there!!!!
Reply from Freedom Debt Relief
Apr 03, 2020
Virginia, thank you for such a thoughtful review. We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! We just want our clients to see that there is a way out and becoming debt free is the way to go! If you ever need our assistance please call Client Services at (800) 655-6303. Thank you for being part of the Freedom Family!
Verified Customer
Geraldine
My experience has been great. I was really scared at first when i made the decision to do this. But the staff that i have dealt with has made this all so smooth & they have really took the worry & stress away from me. Thank you all so much!!
Reply from Freedom Debt Relief
Apr 03, 2020
Geraldine, thank you for your kind review. We are so thrilled that you are pleased with our services. If at any time you need our assistance please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom.
Verified Customer
Thuyvan
My experience has been great. Everyone at FDR has been very helpful and go beyond what's expected.
Reply from Freedom Debt Relief
Mar 18, 2020
Hi Thuyvan! Thank you for leaving us a review! We are happy to hear that you are satisfied with our program! We want to ensure our clients are feeling comfortable and confident with our program. So we are available seven days a week and can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Verified Customer
Barbara Peck
Not so good in the beginning...poor communications. But greatly improved