Freedom Debt Relief
Verified
9.9
Overall Score
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Verified Customer
Review Source
Anonymous Traverse City, MI
The customer support always responds well. When I contact them with a problem, there's not any pressure put on you. It's just all very accommodating. They contact me by email. It was just very easy and right there but not overwhelming. They contacted me only when it was necessary. I think it's a very easy program to cooperate with and you can see what's going on usually on the website. If you have any questions, you can call and I've always gotten great responses when I've called with questions.
2 years ago
Reply from Freedom Debt Relief
We appreciate your excellent detailed feedback about our company! Our job is to make sure our clients are feeling valued, welcome, and confident in their debt relief program. We work hard to provide all of our clients with a great experience from all aspects of the program and are pleased to hear you couldn’t be happier! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Feb. 21st, 2019
Verified Customer
Review Source
Elaine Avon Lake, OH
I had heard nothing but good things about them and I saw them on Shark Tank so I went with them. They are very good at what they do. They are understanding and they make sure you understand every part of the program. I have talked to probably 10 different people and they were all the same. I think they are a fantastic group of people that are helping other people.
2 years ago
Reply from Freedom Debt Relief
Dear Elaine,
We admire your charming feedback about our company! It's so thoughtful for you to provide us with an incredible review to show others our commitment to our clients and how we make this a great experience for them. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Feb. 15th, 2019
Verified Customer
Review Source
Kellie
I wish I would have done it sooner, it has been a relief and I am not worried about bills much. It is simple and very easy for me. Freedom Debt Relief makes it so you don't get those harassing phone calls, emails, and letters. They take away the pressure and they help you cut down your debt. They are very attentive. They answer all my questions and are quick to respond and never make me feel like I am bothering them.
2 years ago
Reply from Freedom Debt Relief
Hello Kellie,
We admire your powerful feedback about our company! We're so thrilled to hear how successful your program has been for you and we will continue to show you amazing results. We're rooting for your all the way! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Feb. 15th, 2019
Verified Customer
Review Source
Danette Beard
Every Time I've called, the customer service has been helpful and answered all my questions. I got out of debt because they negotiated with the creditors and did things that I wouldn't have had the ability to do. The only negative thing I would have to say is that I referred my sister and my brother-in-law a while back and I never got the referral money I thought I was supposed to be able to get.
2 years ago
Reply from Freedom Debt Relief
Thank you so much for the positive feedback, Danette. It is rewarding to know we were able to provide you with a pleasant experience in our program. It's even more rewarding to know you have successfully regained control over your finances! This is terrific news and we cannot thank you enough for sharing it. Please continue to reach out to us in client services with any questions or concerns that come up for you. Congratulations on all of the success you've had with us. You are well on your way to becoming debt free. Thank you for choosing Freedom Debt Relief as a guide to getting you there!
Nov. 29th, 2018
Verified Customer
Review Source
Cheryl Harmon
Anytime I call them for any information, they've always been very helpful. They've always known and had an answer immediately. They haven't had to go look for anything. They send me updates constantly and call me to make sure everything's okay and if there is anything they can do for me. They're just very helpful. I know this probably is not their fault but it takes a little longer than I thought it was going to take to get everything settled. It matters how much money you're putting into your account and how they can settle things, I just wish they could go faster.
2 years ago
Reply from Freedom Debt Relief
Thank you so much, Dorothy, for providing impressive feedback about our client service department! Our goal is to make sure our clients are feeling valued, welcome, and confident in the program. We look forwarding to providing you with customer satisfaction. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Feb. 13th, 2019
Verified Customer
Review Source
Carolyn Feeley
They're constantly keeping in touch with me and I have the ability to also go in and look at my account and see what's going on. They seem to be on top of everything and keeping me up to date. So far so good. I am not being hounded with telephone calls if you follow their instructions. People are getting in touch with Freedom Debt Relief rather than me.
2 years ago
Reply from Freedom Debt Relief
Hello Carolyn,
We greatly appreciate your positive review. We are glad to hear you enjoy the Client Dashboard because this is a very effective tool while becoming debt free. We are happy to take control of your accounts and leave you debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Feb. 13th, 2019
Verified Customer
Review Source
Melissa Thomas Mabelvale, AR
The questions I had, which was a lot, were answered professionally and to where I could understand. It wasnt just one person I talked to. They were all AMAZING in setting me straight. I thank you for all you have done, and are doing still. I am grateful for everything, because of my impending divorce, and not being able to pay for all. And the fact that I have already been sued once because of a debt relief company. I was very skeptical when I first came to the freedom company. May God bless you ALL !
2 years ago
Reply from Freedom Debt Relief
It is our pleasure, Melissa, to answer any questions you have about our program and your account. Congratulations on the tremendous amount of success you've had with us. Thank you for sharing how well you've been serviced by each and every advocate that has assisted you thus far. We hope to continue surpassing your expectations when it comes to our level of customer service. Keep up the excellent work and thank you for choosing Freedom Debt Relief!
Jan. 30th, 2019
Verified Customer
Review Source
Anonymous New Port Richey, FL
I've had some issues with some accounting things that they were able to work paying off. Freedom Debt went above and beyond helping me getting it all straightened out. Their customer service is extremely good any time I talked to them. If there was any issues, they're right on top of that tand they're always informing us and letting us know what's going on. They help you get paid off a lot quicker and everything get's taken care of before you know it.
2 years ago
Reply from Freedom Debt Relief
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
May. 1st, 2018
Verified Customer
Review Source
Donna Miller
I was over my head in credit card debit and didn't know where to turn! I saw an advertisement about Freedom Debit Relief and made the call!! They have helped me so much and I can't thank them enough for all the help they have given in my settlements! I finally feel free with all they have done! Thank you Freedom Debt Relief, for giving me my life back!
2 years ago
Reply from Freedom Debt Relief
Wonderful news, Donna and congratulations on already having (2) settled accounts. It sounds like you are off to a very strong start. Keep up the excellent work. Remember, client services is here to assist with any questions or concerns that come up for you along the way. Thank you for choosing Freedom Debt Relief!
Oct. 5th, 2018
Verified Customer
Review Source
Victor R Krumdick
Its been pretty good. Three years ago we were hopeless. Now, we're almost done. It was very frightening to begin the program, but now i can see the light at the end of the tunnel. It does cost lot, fdr makes a healthy profit, but ok I'm much better off in the long run, glad fdr made money, glad that i still paid a healthy chunk of my original debt in a way that would have never been possible
2 years ago
Reply from Freedom Debt Relief
Thank you for your review, Victor. We are so glad you enrolled in Freedom Debt Relief because we are happy to provide you with financial freedom. We have your best interest in mind and we are happy you see the light at the end of the tunnel is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 23rd, 2019
Verified Customer
Review Source
Evelyn Thompson
My best experience with FDR has been peace of mind. I did not want to file bankruptcy. I came upon FDR online and called. They were exactly what I needed. I deposit a specified amount of money into an account and they do the work of settling my debts.i no longer have to pay out every dollar I earn to bills. It doesn't happen overnight but it is happening. I am very satisfied with the progress this far. Anytime I have a question the staff answers with langusge I can understand. I am very glad that FDR is available to help people with debt issues like me.
2 years ago
Reply from Freedom Debt Relief
We consider our program as an alternative solution to filing bankruptcy. It has been our pleasure to accompany you on this journey. You're absolutely correct in saying our process does not resolve your debts overnight; but it does work! Thank you for sharing how satisfied you are with the service we've provided and the positive experiences you've had when contacting client services. We hope to continue exceeding your expectations! Thank you for choosing Freedom Debt Relief. Here's to your financial freedom.
Jan. 17th, 2019
Verified Customer
Review Source
K. Williams
They have negotiated settlements in my behalf and cut my debt in half in most cases. A lot less stress on me to have them handle dealing with creditors and all I have to do is make my scheduled payments twice a month. The litigation department has also aided me legally when one of my creditors sued me, and the case was settled the following day. Everyone is always professional and kind. Would highly recommend!
2 years ago
Reply from Freedom Debt Relief
Thank you for sharing your experience with us, K. Williams! Not only do we help with debt relief, but we help with stress relief too! We're so pleased to hear that you've had a great experience with us and National Litigation Law Group! In the future, please don't hesitate to contact client services at (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!
Jan. 17th, 2019
Verified Customer
Review Source
Angela Williston, ND
I needed help on consolidating all my bills and making one monthly payment. They would negotiate with all my collectors and really take the stress off of me so I didn't have to worry about it. I should be debt free within a year and a half and that is not something I could have done on my own. Sometimes customer service doesn't have the exact answers to questions.
2 years ago
Reply from Freedom Debt Relief
Thank you for choosing Freedom Debt Relief, Angela! We're proud of your progress and success thus far and we're excited about your next milestone! Additionally, should you have any questions regarding your account, please feel free to contact client services at (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!
Jan. 16th, 2019
Verified Customer
Review Source
Annette Elk Grove, CA
Everything they have said that they were going to do, they have done. I've got two very high credit cards paid off. I have three of them right now in the works. They have a dashboard that shows you where you're at with everything. And let you know immediately if there's something in the works. If I have any questions, I just call them and they're there to answer.
2 years ago
Reply from Freedom Debt Relief
Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Aug. 17th, 2018
Verified Customer
Review Source
Anonymous Willard, OH
They are very friendly. They are very kind. They don't make you feel like you're stupid for getting yourself into a financial bind. They're very customer oriented and make you seem like you're friends and a family member more than a client. It was very easy to sign up. They were very friendly when I signed up. They did all of the negotiations and they just made it very very easy, quick, convenient, and easy.
2 years ago
Reply from Freedom Debt Relief
Thank you for you awesome feedback. We will continue to demonstrate outstanding customer service and we are so glad to show you this thus far. Success is coming soon with Freedom Debt Relief. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Sep. 19th, 2018
Verified Customer
Review Source
Barbara
I was very impressed, whenever a situation comes up, whether it be negotiation or settlement whatever, I was notified quickly. I couldn't ask for better. They are there and I can sleep better at night knowing that they're on my side and they understood my situation from the get go. They are only minutes away if I have a question. I've never been more satisfied, this is the one of the best decisions I have ever made in my life.
2 years ago
Reply from Freedom Debt Relief
We're thrilled to know how pleased you are with our service, Barbara. One of our main goals is to provide our clients who enroll with us peace of mind regarding their finances. Thank you for sharing you were able to experience this comfort for yourself! Please keep in mind that client services is available 7 days a week to answer any questions that come up for you. Thank you for choosing Freedom Debt Relief as a guide to your financial independence!
Jan. 11th, 2019
Verified Customer
Review Source
Theresa
Their customer service is excellent. They're always there for you, twenty four seven you can call and they'll work with you if you have issues. You can see the money you're paying in and where it's gone. The other company I was with, I paid them for a year and they didn't settle anything and I didn't get any money back. It's been a good experience for me and I would highly recommend him to anyone.
2 years ago
Reply from Freedom Debt Relief
We're sorry to hear of the poor experience you had in the past, Theresa. It's rewarding to hear you are having a much better experience in our program. Great job becoming familiar with your client dashboard. This is a great tool to monitor your progression along your graduation path as well. Did you happen to see the chat option? If you ever have questions regarding anything you see when logged onto the client dashboard, feel free to use the chat option for assistance. Thank you for being the best part of Freedom Debt Relief!
Jan. 12th, 2019
Verified Customer
Review Source
Julia Dubberly, LA
It makes me feel good that they're on my side helping me to deal with this problem. They're helping me get out of debt. I tried calling all my creditors to get the interest lowered and nobody would help me, Freedom Debt Relief helped me and they're getting closer to my account. They're doing their job. They've already gotten 3 of my creditors taken care of.
2 years ago
Reply from Freedom Debt Relief
Hello Julia,
Thank you for your positive response. Freedom Debt Relief has your best interest in mind and we are very thrilled to help you become debt free! Congratulations on your success thus far! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 8th, 2019
Verified Customer
Review Source
Cynthia Saint Charles, MO
They gave me better understanding on how to clear my debt up and their fees were cheaper than one of the other companies that I had spoken with before speaking with Freedom Debt Relief. Every time I called in, they were very pleasant and assisted me with whatever was going on and were very courteous. I'm new at this and I have seen the progress with a couple of my accounts being settled and closed out early. Their customer service is very excellent and their program is excellent.
2 years ago
Reply from Freedom Debt Relief
We appreciate the many compliments, Cynthia. It's rewarding to hear you have been so well-supported while enrolled with us. Welcome to Freedom Debt Relief! We're glad to know you've had nothing but positive experiences with us. As you continue the journey, please know we are here to support your every step. Client services is available 7 days a week to address any questions that come up for you. Thank you for choosing Freedom Debt Relief as a guide to a debt-free future!
Jan. 8th, 2019
Verified Customer
Review Source
Karen Peru, NY
Customer service is very friendly and on top of things and they know the ins and outs about the company and are always accommodating. They're very easy to work with and all of my questions were answered professionally. Whenever I send them anything I get from my credit cards they always respond within a day or two and let me in my file. I would recommend it very highly.
2 years ago
Reply from Freedom Debt Relief
We appreciate the high recommendation, Karen. Thank you for sharing you've had nothing but positive experiences with us. It's rewarding to hear all of your questions have been addressed and answered to your satisfaction. You are off to a great start. Congratulations! Let us know how we can continue to support you by reaching out to client services at (800)655-6303 or via email at with any questions regarding your account. Thank you for being the best part of Freedom Debt Relief!
Jan. 5th, 2019
Verified Customer
Review Source
Benjamin Fontanez Wappingers Falls, NY
Their representatives are outstanding. They give you the right information and they know what they're talking about. They don't say hold on a second let me find out, they already know what you want and I'm satisfied hundred percent with this service. I've been with them going on two years I think and the service is excellent. the representatives are always happy to help you out they treat you with respect. It saves me a lot of money. They helped me quite a bit.
2 years ago
Reply from Freedom Debt Relief
Thank you for complimenting the level of service provided by our advocates. It's rewarding to know you're confident in the information provided to you. We're glad to know you are seeing financial benefits from being enrolled with us. Also, congratulations on the phenomenal job you've done! You are well on your way to financial independence. As you head toward the finish line, please continue to reach out to us in client services with any questions or concerns that come up. Thank you for choosing Freedom Debt Relief as a guide to a debt-free future!
Jan. 5th, 2019
Verified Customer
Review Source
Owen Port Saint Lucie, FL
Every time I have any issues or questions they are pretty good at answering them and making me feel not out of place. They send you emails phone periodically or you can go to the dashboard to see any changes to your profile or any changes to your debt relief as it goes I think the process goes along. I'm very happy that I decided to go with freedom. So far they have not disappointed me.
2 years ago
Reply from Freedom Debt Relief
It's good to know you've had nothing but positive experiences with us, Owen. Congratulations on the phenomenal job you are doing in our program! Great job becoming familiar with your client dashboard. It is a great tool to utilize when monitoring your account. Thank you for sharing our efforts to communicate on many platforms with our clients. Please continue to contact us in client services as other questions come up for you. Thank you for choosing Freedom Debt Relief as a guide to financial freedom!
Jan. 5th, 2019
Verified Customer
Review Source
William Waynesville, NC
I feel really good about it, they have done a lot of things I wasn't able to do myself. Every question I had they've been more than glad to answer for me without any hesitation. It doesn't take them long to get back with me. I'm very pleased with their correspondence. They have been really courteous with me the whole time. I would recommend it to anybody that is experiencing financial difficulty, I've been very happy.
2 years ago
Reply from Freedom Debt Relief
We're so glad to hear that all of your questions have been answered to your satisfaction. It's also rewarding to know how pleased you are with our service. Thank you for recommending our program to others as well. We appreciate you sharing the good news! Please continue to contact us in client services with any other questions or concerns that come up for you. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Jan. 5th, 2019
Verified Customer
Review Source
Thomas J Loder Jr
the over all exsperiance was a great one. Found Freedom very helpful i only problem i had was that your not dealing with the same person or people all the time so sometimes it took a few extra calls to get something straight or figured out. still wouldn't fault anyone for it just a little frustrating and worrisom because your yting to do things right and at times thought you was not. but i would highly recomend Freedom Debt Relief to anyone who asked. thank you so much for your help
2 years ago
Reply from Freedom Debt Relief
Thank you for taking the time to write us an honest review, Thomas. Our team of professionals is committed to answering any questions or concerns you have along the way. Give them a call at (800) 655-6303 or log onto . Thank you for choosing Freedom Debt Relief!
Jan. 3rd, 2019
Verified Customer
Review Source
Connie Kansas City, MO
I was getting behind on everything I had a surgery that didn't go well and so I was out of a job and I knew I wouldn't be able to make my payment so I saw this on the internet and chose to use their services. They've been really good about keeping me up to date of what was being paid and how they were going about doing it. They've been really up front and pay their bills. I haven't had any problems with them. I'm glad I did.
2 years ago
Reply from Freedom Debt Relief
We're also glad you enrolled into our program, Connie. It is our pleasure to accompany you on this journey. Thank you for complimenting our level of communication. We believe it is imperative to a client's success to keep them up to date regarding the details of their account. As you continue toward graduation, always know we are here to support you. Feel free to contact client services at (800)655-6303 or via email at with any questions or concerns regarding your account. Thank you for choosing Freedom Debt Relief as a guide to your debt-free future. Happy holidays!
Dec. 21st, 2018
Verified Customer
Review Source
Janet Wells Salem, IN
It saved my life. I had heard some good things about it and then I saw it on my Facebook account and I just decided to call and see what they could do for me. They helped me tremendously with my finances and got me back on track of taking care of my finances. I have never talked to anybody that has not been helpful, they were very courteous and very nice to me. They never made me feel uncomfortable. They keep me updated all the time, there's things in my email all the time from them. I have great admiration for them helping people the way they do
2 years ago
Reply from Freedom Debt Relief
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Jul. 1st, 2018
Verified Customer
Review Source
Sharon Rensselaer, IN
I decided to give them a call and they helped me immediately and it was wonderful. The questions they ask are not hard to understand and they help you if you don't understand something. They let you know exactly what's going to happen and they let you know that it might not happen right away but it will happen eventually. I was so in debt it was unbelievable and I couldn't get myself out and I went to them and they helped me out tremendously by explaining everything and doing everything with me and working with me.
2 years ago
Reply from Freedom Debt Relief
We're so glad that you made the decision to contact us regarding our service, Sharon. Congratulations on the tremendous amount of success you've had since enrolling into our program. You've done an amazing job making progress along your graduation path. We ask that you continue to contact us in client services anytime you have questions or concerns regarding your account. You can also view the details of your account by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals. You can do this, Sharon!
Dec. 19th, 2018
Verified Customer
Review Source
Sally Louisville, KY
It was easy to apply the information that I read about. They are truly helpful. Anytime I've spoken with anyone, they've known the answers and were knowledgeable and polite. They say what they're going to do and they do it and get it done. It was very easy. The paperwork that I had to fill out was easy. It wasn't difficult to understand and in no time they got back to me and talked to me about setting up a program.
2 years ago
Reply from Freedom Debt Relief
Thank you for sharing your positive feedback, Sally. We're so glad to know our processes were easy for you to understand. It's an even greater reward to know that all of your questions have been addressed and answered and that you feel well-supported in our program. Congratulations on the amazing job you've done in progressing along your graduation path! As you work toward graduation, please know we are still here to support your journey. Always feel free to give us a call at (800)655-6303 or connect with us via email at anytime you have questions regarding your account. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Dec. 19th, 2018
Verified Customer
Review Source
Billie North East, MD
They have guided me every step of the way. They were just very detailed and knowledgeable. Anytime I've had any questions or issues that I've called in and spoke to various customer service reps. Every one of them answered my questions, offered any additional information that I may need and were just very helpful. Initially when I called to set it up, I wasn't a hundred percept sure that this was the route that I was going to take but after speaking to the representative, they explained the whole process and had an answer right then. They've been true to their word.
2 years ago
Reply from Freedom Debt Relief
Thank you for sharing this amazing review, Billie! We try our best to set the proper expectations for our clients regarding what to expect once enrolled with us. It's so rewarding to know you were well-prepared and had a full understanding of how our process works. It's quite natural to have reservations about anything new we're being introduced to, Billie. Great job making the decision to move forward! You've done a great job in the short time you've been enrolled with us. Keep up the awesome work! We ask that you continue to contact us in client services as other questions may come up for you. Thank you for choosing Freedom Debt Relief. Here's to a debt-free future!
Dec. 19th, 2018
Verified Customer
Review Source
Helen Spirit Lake, ID
I called them and they were really good. I could tell immediately with the man that I talked to at first that he cared and he was very knowledgeable. He made sure I understood everything he explained in detail. I was very impressed. Every time I call, I always get the right answers. Everybody seems really personable and ready to help. They're just there for you.
2 years ago
Reply from Freedom Debt Relief
We do truly care about the success of our clients, Helen. It's so good to know that you immediately felt this in your initial phone call with us. Congratulations on all of the progress you've made! You're doing a fantastic job settling accounts and working toward a debt-free future. We ask that you continue to contact us in client services at (800)655-6303 or via email at anytime you have questions regarding your account. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Dec. 19th, 2018
Verified Customer
Review Source
Susan Lynn Coker, AL
The support is attentive to each individual account that they're taking care of. They make sure that you're getting the best deal. Plus if you have any questions, they answer all your questions and they help you through step by step. They actually saved me quite a lot of money compared to if I had done it myself. They're very up front and tell you any costs. They tell you you can stop at any time. I think their negotiators and their representatives do a wonderful job and are very friendly and knowledgeable.
2 years ago
Reply from Freedom Debt Relief
Hello Susan,
We greatly appreciate your review. Freedom Debt Relief has your best interest in mind and we will continue to have your back through graduation. We are very glad to provide you with significant savings on your accounts and proud of your accomplishments! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 19th, 2018
Verified Customer
Review Source
Deanna Rawson, OH
They were super understanding and great to work with. They were there whenever I needed their assistance. There's always someone available. They're always there to assist any customer. They were really good about getting what was debt down to a reasonable amount. There were a couple companies that they were struggling with to get them to accept a lower amount but they stuck with it and got them to finally accept a lower amount.
2 years ago
Reply from Freedom Debt Relief
Hello Deanna,
Thank you very much for your positive review. We are glad to assist you in becoming debt free and we will continue to support you through graduation. The light at the end of the tunnel is coming soon, keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 19th, 2018
Verified Customer
Review Source
Chris C. Brooklyn, NY
The representatives are very courteous, very friendly, and very understanding. They always seem to be quite knowledgeable and on top of things. They seem to be quite quick and on top of things. Within a matter of a few months, I've already received two settlements and it has greatly reduced those amounts that we owed so I was very satisfied and have been very satisfied with their progress.
2 years ago
Reply from Freedom Debt Relief
This is outstanding Chris! We thank you very much for your positive feedback and we are so pleased to have you enrolled in Freedom Debt Relief. We are so proud to hear about your success so early in the program and we are certain you will continue to see fantastic results. We will also continue to provide you with the utmost customer service and we are extremely excited to see you become debt free! Keep up the excellent work. Please reach out to our client services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Oct. 10th, 2018
Verified Customer
Review Source
Charles Crosby
Debt relief has been so helpful from day one. Got myself into some financial trouble not knowing what to do an all I have done is give them information and they took care of everything thing else. Iv had no stress in dealing with my situation and any question Iv asked or emailed them about they have got back with me a.s.a.p. An to mention they haves saved me time with dealing with creditors an money. I would recommend anybody going threw financial problems to them 100%
2 years ago
Reply from Freedom Debt Relief
Thank you, Charles, for your excellent review. We are very glad to assist you in becoming debt free and we are glad to eliminate as much stress possible. We would love to see you recommend our program to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 19th, 2018
Verified Customer
Review Source
Mary Sackie
My experience with freedom debt relief has been a Good experience. They are always willing to listen to my decision and working with me to solve my debt. But for the past few months has been very difficult for me.. I have not been working enough hours like I suppose to, I have been struggling with other Bill's. But I'm still going to continue to work with Freedom debt relief to help me get debt free.l_'''
2 years ago
Reply from Freedom Debt Relief
Mary, your encouragement is much appreciated to receive. We know our clients are facing hardships and we understand how challenging it can be but don't give up, you're doing an amazing job to reach your goal of being financially free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 21st, 2018
Verified Customer
Review Source
Janene
I was $40,000 in debt and I did not want to do bankruptcy I wanted to rebuild my credit a friend of mine told me about freedom so I went ahead and called him after talking to him for a couple days I decided to go with freedom best decision I made I was nervous at first but relieved I even had to stop Put in my account for a couple months because I was in financial difficulties they were very understanding and I said I had enough in my bank that it would be OK did not have any problems at all best customer service I recommend this company to anyone
2 years ago
Reply from Freedom Debt Relief
Dear Janene,
We are so thrilled to receive such incredible feedback about your experience thus far! We're glad that you did not file bankruptcy and you were referred to us to help you with your debt. We look forward to watching you become financially free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 21st, 2018
Verified Customer
Review Source
Chris
I have had only positive experiences with FDR . They have continued to help me gain some control with friendly , professional & knowledgeable assistance for any question. I also appreciate they immediate & exact updates with and easy view to see all areas of my account. I very much have appreciated all their professional help . !! Excellent feeling about my choice with FDR _''
2 years ago
Reply from Freedom Debt Relief
We're thrilled to hear that you've had such a positive experience with our team, Chris! We love to hear that your back on track and moving forward towards your brighter financial future! Any time you have questions or concerns, please feel free to reach out to client services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Dec. 21st, 2018
Verified Customer
Review Source
Terri Eminence, MO
The representatives are always friendly, courteous, and very knowledgeable. They are quick to give the best solution. They do try to resolve your debt the quickest way possible with the client benefiting. I know whenever I have any questions or anything, I can call them at any time and they are quick to respond and are very knowledgeable to explain what exactly is happening and going on and they always have you informed. They're resolving everything.
2 years ago
Reply from Freedom Debt Relief
Thank you, Terri, for your spectacular feedback and 5-star rating! We take great pride in providing world class customer service to all of our clients and making sure they have the best possible experience while in the program. Getting you debt free is the greatest accomplishment we can provide to all our clients. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 17th, 2018
Verified Customer
Review Source
Sandra Millville, PA
They were very nice. They were very clear about what I needed to do and everything they told me to do is what I did. They took care of everything for me. Anytime I call, I always got somebody that was knowledgeable and were able to help me with the problems that I encountered at the time. I'm looking forward to like sixteen or eighteen more months and I'll be debt free because it seems like we only started.
2 years ago
Reply from Freedom Debt Relief
Hello Sandra,
Thank you for your marvelous feedback! We are so grateful that you joined our program and have allowed us to help you with your debt and becoming debt free! We look forward to continuing to assist you throughout your debt relief program. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 17th, 2018
Verified Customer
Review Source
Jeremy Gaylord, MN
Every time I've called them, they've been great help. They've been understanding, they've worked with me when I needed help and I haven't had any issues with them. They're pretty good at keeping the dashboard up to date. They're really understanding. If you call them with issues or something like that, they are really willing to help you and work through stuff with you.
2 years ago
Reply from Freedom Debt Relief
We're glad to know every contact you've had with us has been a positive experience, Jeremy. Our advocates stride to provide a world-class customer service experience for every one of our clients. Great job utilizing the client dashboard. This is a great tool to use to remain up to date regarding the details of your account. We ask that you continue to contact us in client services at (800)655-6303 or via email at anytime you have questions or concerns regarding your account. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Dec. 17th, 2018
Verified Customer
Review Source
Janice Redding, CA
I was overwhelmed with my bills and they have a good plan to be able to pay off my bills and still afford my living expenses. Whenever I call, they are very helpful and accommodating. I have never had a problem. I'm always up to date on what's going on. 5 I didn't want to file bankruptcy and little by little my bills are getting paid off, which is what I really wanted. When I've had a financial situation where I needed to change my payment amount, they were very accommodating and I got myself right back on schedule as soon as possible.
2 years ago
Reply from Freedom Debt Relief
Hello Janice,
We very much appreciate such marvelous comments in regards to your debt relief program! We are so grateful that you joined our program and have allowed us to help you with your debt and becoming debt free! We also do our best to accommodate any request that our clients bring to our attention. Thank you for being so encouraging to our company! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 13th, 2018
Verified Customer
Review Source
Eowyn
Customer service has been available anytime I've had questions, the representative I dealt with when I first started was amazing and very knowledgeable and he answered all my questions. They have a dashboard that is kept up to date with the status of all your accounts and what they're working on. I also receive regular emails from them with updates. Every credit card that they resolved for me so far, they've been able to resolve at half or less of the allotment.
2 years ago
Reply from Freedom Debt Relief
Hello Eowyn,
Thank you very much for your response. We strive to provide you with exemplary customer service because you deserve the absolute best! We are glad to hear about your use of the Client Dashboard because this is an extremely useful tool while enrolled in Freedom Debt Relief. We are very confident you have a very bright future ahead of you, keep up the excellent work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 12th, 2018
Verified Customer
Review Source
Justen Queen Creek, AZ
I heard about them from about word of mouth, a friend of mine actually told me they worked with them before and they're great since I've been with them, they've been great for me too. Whenever I have any issues with them, they've actually been great working with me, communication is great they're always there when I call. To communicate with me they either call me, send me emails, or often send me text messages. I've cut my debt a ton by working with them.
2 years ago
Reply from Freedom Debt Relief
Be sure to thank your friend for us, Justen! We're glad to know that our program has proved beneficial for you as well. Congratulations on all of the success you've had with us since enrolling! You are doing a fantastic job progressing along the graduation path specifically created for you. Nice work! We're glad that you feel so supported in our program as well. Please continue to contact us in client services at (800)655-6303 or via email at with questions regarding your account. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Dec. 11th, 2018
Verified Customer
Review Source
Carol Lewiston, ID
I was looking a way to get of debt and I found them on the business bureau. They are definitely worth the money. It's working; my credit score has gone up and I've only got a year to go and I'll be out of debt. Their customer support though email has helped me in everything; make plans to make the payment, what they were going to pay off, and getting me out of debt. They are very trustworthy as far as I know.
2 years ago
Reply from Freedom Debt Relief
Thank you for the positive feedback, Carol. We're glad to know that our program has truly helped you reduce the debt you owe. It's an even greater reward to hear that you are even seeing an improvement to your credit score. We truly appreciate you sharing the awesome benefits you've gained since enrolling with us. As you work toward graduation, please know we are here to support every step. Continue to contact us in client services at (800)655-6303 or via email at with questions and/or concerns regarding your account. Thank you for choosing Freedom Debt Relief. Here's to a debt-free future!
Dec. 11th, 2018
Verified Customer
Review Source
Nancy L Silver City, NM
I was very happy to join them. They seemed like they were the best company to go with and they've been able to help me and give me advice. They work with me and try to get me the best rate that I can't afford. When they need to update me they'll send an email or I want to I check their website. Every time I've had a problem or a question, they answer it fully for me. I've had no problems with them.
2 years ago
Reply from Freedom Debt Relief
Wonderful, Nancy! It's rewarding to hear you say you feel so well supported and informed regarding your account. We want our clients to be fully educated regarding the details of their account. Great job utilizing your client dashboard to obtain account details and updates. This is exactly what is was created to do! Congratulations on the enormous amount of success you've had in our program. You are well on your way to a debt-free future! As you work to get there, please know we are here to support your every step. Continue to contact us in client services at (800)655-6303 or via email at anytime you have a question regarding your account. Thank you for choosing Freedom Debt Relief.
Dec. 11th, 2018
Verified Customer
Review Source
Terracena Shelton
They are for me and I appreciate that. Freedom contacted my debters and negotiated a rate that I could not. The company is diligent and affective. They found me and has been my rock as far as helping eliminate debt that was acquired during my marriage. Debt acquired by my ex husband. Thank you Freedom! The title means everything because now I feel free.
2 years ago
Reply from Freedom Debt Relief
We greatly appreciate your wonderful review, Terrancena! We love to hear that you're getting the relief that you deserve and we're extremely proud to be on your side. The Freedom Debt Relief team is here for you every step of the way and our client services team is just a call away should you have any questions or need assistance, simply call (800) 655-6303 or log onto your client dashboard at . Thank you for being a part of Freedom Debt Relief!
Dec. 6th, 2018
Verified Customer
Review Source
Chris Indianapolis, IN
It's been good so far. My only complaint is that they did not settle with Discover Card first, so I got sued. The NLLG lawyer made it clear that Discover uses several law firms to settle debts. Sometimes they negotiate and sometimes they don't. They did not negotiate my debt. So now I pay almost $1000/month to Freedom Debt relief which has puts me in a worse financial situation than before. If they had just settled my Discover account first, knowing what they know, I wouldn't be flat broke.
2 years ago
Reply from Freedom Debt Relief
Hello Chris,
Thank you for your response. Every creditor has the right to pursue with legal action and we advise all of our clients of the possibility of an account going legal. We apologize for Discover pursuing with legal action but we are glad National Litigation Law Group has been able to assist. We understand your concerns and we are looking forward to resolving your remaining accounts in the program. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 6th, 2018
Verified Customer
Review Source
Philip Phillips Bassett, VA
Freedom Debt Relief helped me in several ways. The service is exceptional. They work with you to get the best settlement for you. They go above and beyond to keep you updated and informed to what is going on with your account. I am very pleased with the quality, service and exceptional people at Freedom Debt Relief. I am very thankful that I found them. Freedom Debt Relief is the best if you are looking for a company that will be with you from the beginning to the end. Congratulations to you all. May God Bless you all. Thank you so much!!
2 years ago
Reply from Freedom Debt Relief
Thank you very much for taking the time to write us a wonderful review, Philip! We always have your best interest in mind when it comes to settling your accounts and we're so pleased to hear that you're feeling supported throughout your debt-free journey. The Freedom Debt Relief team is absolutely here for you every step of the way and any time you have questions or concerns, please don't hesitate to contact our client services team at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Dec. 5th, 2018
Verified Customer
Review Source
Kathy Racek
My experience with Debit Freedom has been smooth sailing so far. The people have been so helpful throughout this whole process. If at any point I felt stressed the customer service has been great and has continually talked my through any situation that I thought would overtake me. I truly appreciate all the encouragement that has been given by everyone that I've interacted with. I am at peace knowing that with all your help I'm finally getting my finances in order. Thank you for all you're doing for me.
2 years ago
Reply from Freedom Debt Relief
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Jul. 1st, 2018
Verified Customer
Review Source
Bridgette Stewart Mesquite, TX
I have had a pleasant experience dealing with Freedom Debt Relief! It is very easy to get a person to speak with it when ever I call...which is very important to me. AND they are ALWAYS friendly and helpful. Any question that I have when calling is always made clear upon the ending of the call. They are very excited for you when a debt is cleared! They sound more excited than me!!! Which is refreshing! I surely pray not to ever need the services in the future but I will strongly suggest anyone who've found themselves in downward spiral of debt buildup to choose Freedom! Their name fits well!
2 years ago
Reply from Freedom Debt Relief
We are thrilled to know your experiences with us have been nothing but positive! It is also rewarding to know our advocates in client services have always treated you with compassion and respect. We are so glad to know you have been well-informed about your program and that the details of your account are clear. We enjoy seeing our clients reach milestones, such as resolving an account balance. We try to demonstrate our enthusiasm each and every time. We could not be any prouder of the progress you've made and how far you have come in the program. Congratulations on being well on your way to becoming debt-free. Thank you for choosing Freedom Debt Relief to guide you on this journey!
Oct. 24th, 2018
