9.9
Overall Score15 hours ago
Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved over $10 billion in debt since its founding in 2002. The company has considerable industry experience and high customer satisfaction ratings. With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.
The company offers multiple debt settlement (involves working with creditors to lower total debt owed) and debt consolidation (involves consolidating all customer debt into single monthly payments) services and is available in 34 states.
Freedom Debt Relief charges 20% of your total enrolled debt. To settle a $20,000 debt, that will cost you around $4,000.
The Good
- Excellent Settlement Program and Services
- Experience and Accreditations
- Great Freedom Debt Relief Reviews
- Online Dashboard
- No Fees Charged Until After Debt is Settled
Excellent Settlement Program and Services
Freedom Debt Relief has several great advantages to its debt settlement services including:
- Minimum of $10k in debt to begin debt settlement
- Average cost is 21.5 percent of the total unsecured debt
- One representative to work with
Freedom Debt Relief offers a free consultation with a highly trained debt consultant when a consumer decides to enlist the company's debt settlement services. The same debt settlement consultant will remain with the client throughout the entire debt settlement program. If consumers are not satisfied with FDR, the company offers a money-back guarantee.
Experience and Accreditations
As an accredited debt relief company, Freedom Debt Relief (FDR) has over 14 years of experience in the debt settlement industry. Freedom Debt Relief has years of experience standing between the creditor and the customer. Freedom will work to negotiate with every creditor the customer has, in order to secure lower credit card debt (or any type of unsecured debt).
FDR will walk customers through the debt relief process: first, customers will stop making monthly payments to creditors. Instead, customers will make a monthly payment into a separate account, saving a lump sum for debt negotiation (the minimum payment into this account is different for each company). Freedom will then contact each creditor on the customer's behalf.
Unfortunately, this process will affect your credit score. If you miss any minimum payments on your debt, this will decrease your credit score.
Freedom Debt Relief understands the importance of proving its ability to negotiate with creditors by maintaining accreditations. According to multiple surveys we conducted, people value national accreditations, in their debt settlement company, above all other features. FDR is accredited with the AFCC and the IAPDA.
Great Freedom Debt Relief Reviews
Most Freedom Debt Relief reviews are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.
Clients with unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of money that would otherwise go to their creditors. Despite the debt settlement program's tendency to negatively affect credit scores, customers with mountains of credit card debt find it extremely helpful.
Online Dashboard
One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. Such resources let customers make informed decisions that will affect their credit scores.
Not many debt settlement companies in the industry offer such helpful tools. These tools help customers stay ahead of their creditors and tackle every type of debt (whether it's credit card debt, student loan debt, utility bills, etc.).
No Fees Charged Until After Debt is Settled
As opposed to a debt consolidation company which consolidates all of a customer's debt into one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt. Because customers come to FDR in order to escape high payments, the company doesn't charge any fees until after debt is settled with creditors. However, this is true of most debt relief companies, like National Debt Relief and Pacific Debt.
First, customers will open an account through Freedom Debt Relief into which they will put all of their money that would have gone toward paying their debt (this is the main reason why this program hurts your credit score more than debt consolidation).
Next, FDR will use that account to work with your creditors to find a lower total debt to pay (FDR can cut total debt down to 50 and even 30 percent in some cases).
Debt settlement companies make money by charging fees on either enrolled debt or saved debt (fees charged to saved debt are more beneficial for customers). Though its services are highly trusted and thorough, its fees are a bit higher (around 20 percent fees on enrolled debt).
The Bad
- Freedom Debt Relief Cost
- Limited Availability
- Complaints
Freedom Debt Relief Cost
One concern with Freedom Debt Relief is their price. Freedom Debt Relief charges $4,000 to settle $20,000 in debt (20 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000. Users are charged an average of 20 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more than this to use FDR.
Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.
Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.
So exactly how much will Freedom Debt Relief cost you? It will cost you around 20 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate.
Limited Availability
Freedom Debt Relief offers debt settlement programs in only 35 states. Additionally, the company requires a minimum debt amount of $10k (the amount of which is charged fees of up around 20 percent). Most debt settlement companies will require a minimum amount of debt in order to ensure payout.
A debt settlement company that charges by saved debt will not run into this problem as much. An additional limitation is that Freedom Debt Relief is that the company only works with debtors with unsecured debt. This limitation is understandable since no debt settlement company wants to risk losing its client's homes.
Complaints
While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The three main complaints clients seem to have are the following:
- Debt settlement takes too long
- FDR charges too much for their services, sometimes costing consumers 25 percent of their total enrolled debt
- People have trouble navigating and logging into FDR's website
The Bottom Line
Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement and debt consolidation (consolidated monthly payments) experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 20 percent average fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief). However, it does have the potential for higher fees.
FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. We highly recommend using Freedom Debt Relief if you receive a low enough quote from them during your free consultation.
Call our recommended rep over at Freedom Debt Relief below.
1-(855) 491-1073
Disclaimer
As part of our service, we attempt to partner with all the companies that we review, and may get compensated when you click or call them from our site; however, regardless of any current, past, or future financial arrangements, companies listed on Best Company cannot buy their position, nor do we manipulate or inflate a company's ranking for financial gain. A company’s ranking is based on and calculated by an objective set of ranking criteria, as well as user reviews. For more information on how we rank companies, click here.
All user reviews posted on Best Company are subject to screening and approval. We reserve the right to approve or deny any review posted to this site in accordance with our Review Guidelines. Best Company never suppresses user reviews—unless they are being investigated for authenticity, or if they violate our review guidelines. We encourage anyone who suspects a user review to be fraudulent or intentionally inaccurate to please notify us here.
User Reviews
Your doing great. I didn't think it would be this far so soon.
Reply from Freedom Debt Relief
Mar 18, 2019
Thank you, John, for your review! You are doing great as well and we want to congratulate you on your success thus far. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
from the minute I enrolled with freedom I felt a weight lifted with resolving my debt. Everyone has been so helpful. They are a great company to work with!
Reply from Freedom Debt Relief
Mar 18, 2019
Thank you for sharing your positive review, Jessica. We are thrilled to hear your enrollment process went smoothly and we will continue to ease your mind while you become debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Great platform and very kind people to work with. They provide lots of good resources, advice and tips.
Reply from Freedom Debt Relief
Mar 18, 2019
Thank you for sharing your review, Tina. We are happy to provide you with amazing resources and tips to assist you in becoming debt free. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Is been great so far. Everything is going smooth.
Reply from Freedom Debt Relief
Mar 18, 2019
This is great to hear, Jenefer. We are confident your program will continue to run smoothly! Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Verified Customer
They got the job done quickly and I really appreciated their help. They really helped me out when I was in a time of need.
Reply from Freedom Debt Relief
Mar 16, 2019
It is our pleasure to accompany you on this journey. Congratulations on the amazing amount of progress you've made in our program! You are definitely progressing toward your debt-free future. As we continue the journey, always know we are here 7 days a week to address any concerns that come up for you. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Verified Customer
I like that I can see my account online. Customer service always gives me straight answers, and they help individuals be comfortable with where they are at.
Reply from Freedom Debt Relief
Mar 16, 2019
We're glad to hear you utilize your client dashboard. This is a great way to stay up to date regarding the details of your account. There is a chat option available where you can chat with us live if any questions come up while logged on. Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs.
Verified Customer
I always have a live person when I call them. They really help me to lower my debts. The people are very knowledgeable and they work with where you're at.
Reply from Freedom Debt Relief
Mar 16, 2019
Thank you for your feedback. We're so glad to hear you recognize the benefits of being enrolled in our program. Thank you for complimenting on our level of customer service as well. Please continue to reach out to us as other questions come up for you. Thank you for being the best part of Freedom Debt Relief!
Verified Customer
I like the way that they treat me when I talk to them. They explain things very clearly to me. I trust that Freedom Debt Relief will help me completely.
Reply from Freedom Debt Relief
Mar 16, 2019
Thank you, Rodolfo. We enjoy speaking with you as well. Please continue to contact client services as other questions and concerns come up for you. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Verified Customer
Customer service is knowledgeable and efficient. Their customer service skills are awesome. Whenever I talked with them, they were anxious to please.
Reply from Freedom Debt Relief
Mar 16, 2019
Thank you for sharing the experiences you've had with our client services team. It's very rewarding to know you have always received accurate and timely information when reaching out to us. We hope to continue providing you with excellent customer service. Keep in mind you can also chat with a live client services advocate when logged onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial goals.
Verified Customer
Customer service is always on top of things and they are very good at communication. They always try to work everything to your advantage.
Reply from Freedom Debt Relief
Mar 16, 2019
Thank you for recognizing our high level of customer service. However, it is your hard work and efforts that have contributed to where you are in our program. Congratulations! Keep in mind you can monitor your progression with us by logging onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Verified Customer
Every time I have called with a question, they have promptly answered me. I should be done with all of my accounts in a couple months. I was burdened with debt from cancer treatments, and they helped me out.
Reply from Freedom Debt Relief
Mar 16, 2019
Congratulations on being so close to the finish line, Lana! We're terribly sorry to hear of the circumstances that led you to our program. However, we could not be any prouder of the hard work and dedication you've displayed while enrolled with us. You're almost there! Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Verified Customer
Every time I call, they are very nice, and they answer all of my questions. They contact me through both email and text. They give you the best options and tell you how you can handle it.
Reply from Freedom Debt Relief
Mar 16, 2019
Thank you for sharing the positive experiences you've had while enrolled with us. Congratulations on your progression in our program! You are doing a fantastic job making progress along your graduation path. Keep in mind you can also view the details of your account at anytime by logging onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Verified Customer
They have already eliminated three of my debts. They are concerned with their clients and are very friendly and informative. They do what they say they will do.
Reply from Freedom Debt Relief
Mar 16, 2019
Congratulations on your progress thus far. We encourage you to keep up the excellent work! Please continue to contact client services as other questions come up for you. Thank you for choosing Freedom Debt Relief as a guide to your financial freedom!
Verified Customer
They really work for you. If you owe a lot of money, they can help you pay it in a couple years.
Reply from Freedom Debt Relief
Mar 16, 2019
We appreciate the strong vote of confidence, Jose. Keep in mind you are able to view the details of your account at anytime by logging onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Verified Customer
Freedom Debt Relief's customer service sends me constant emails.
Reply from Freedom Debt Relief
Mar 16, 2019
We hope our emails are not invasive. We simply want to keep our clients up to date regarding the details of their accounts. Keep in mind we are available 7 days a week to address any questions or concerns that come up for you. Thank you for choosing Freedom Debt Relief!
Verified Customer
They understood what I was going through. They were able to change my mailing time to mail in my payments. They keep you posted.
Reply from Freedom Debt Relief
Mar 16, 2019
We appreciate you taking out the time to share your feedback. Thank you for sharing how well we communicate with you. If you ever have any questions, however, about your account, do not hesitate to reach out to us for assistance. We're here 7 days a week! Thank you for choosing Freedom Debt Relief.
Verified Customer
The customer service is very professional and gets serious debt under control. The service is very good and has quick responses.
Reply from Freedom Debt Relief
Mar 16, 2019
We're glad to know you're completely satisfied with our service, James. Thank you for taking out the time to share your experiences. Keep in mind you can also view the details of your account by logging onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Verified Customer
They have been very good every time I call. They always respond to my questions and they have a very nice attitude too.
Reply from Freedom Debt Relief
Mar 16, 2019
That is because we're happy to assist you, Antonio. Thank you for sharing the positive experiences you've had with us. As you continue the journey, keep in mind you can monitor your progression by logging onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Verified Customer
I get emails every month on the status and they worked out some good arrangements. They do a really good job.
Reply from Freedom Debt Relief
Mar 16, 2019
We're glad to hear you are pleased with our negotiation efforts and the settlements we've obtained on your behalf. If you ever have any questions regarding your ongoing settlements, please do not hesitate to reach out to us and let us know. Thank you for choosing Freedom Debt Relief as a guide to your debt-free future!
Verified Customer
They have been very cooperative and nice to me. They've settled a couple three for me right now already.
Reply from Freedom Debt Relief
Mar 15, 2019
Congratulations on your settlements! We're always willing to work with you and any time you have questions, please feel free to reach out! Our team is available seven days a week and can be reached by calling (800) 655-6303 or email [email protected] Thank you for being a part of Freedom Debt Relief!
Verified Customer
They provide excellent customer service. They're always up front and on time with any kind of report on their progress. They're moving ahead faster than I thought they would.
Reply from Freedom Debt Relief
Mar 15, 2019
We agree, Ray! Your progress thus far is phenomenal! Keep up the great work and please don't hesitate to reach out to us when you have questions about your account. Our client services team is here to help and they can be reached by calling (800) 655-6033 or email [email protected] Thank you for choosing Freedom Debt Relief!
Verified Customer
The representatives are very courteous. They were very helpful in helping me get my debts paid off. I've just finished paying my debt. I am grateful to them.
Reply from Freedom Debt Relief
Mar 15, 2019
Thank you for recognizing the hard work we do for our clients, Henry! We're also very proud of your success! Don't forget that we're always here for you should you have questions for us in the future. Client services can be reached by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Verified Customer
They've been very good on letting me know what's going on. I just wish I've heard from them. It's been a while and I was wondering how things were going.
Reply from Freedom Debt Relief
Mar 15, 2019
Thank you for your honest review, Barbara. Our client services team is available to you seven days a week should you like to speak with someone about your progress. They can be reached by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Verified Customer
They were just great to work with. It was just an easy stress free process. It was a wonderful experience. I would recommend it to anyone having trouble.
Reply from Freedom Debt Relief
Mar 15, 2019
We always enjoy hearing great feedback like yours, Jackie! Our team works hard to meet expectations like yours and we're pleased to hear that we hit the mark! Don't forget that we're here for you throughout each milestone of your debt-free journey and any time you have questions for us, please don't hesitate to reach out! Our client services team can be reached seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Verified Customer
We still have four more to negotiate but it's been pretty good. I've ended up paying less than half of what I owed from the companies.
Reply from Freedom Debt Relief
Mar 15, 2019
You should be proud of your incredible savings, Carlos! We're excited to see you reach another milestone and in the meantime, please feel free to reach out when you have questions for us! Our client services team is available at (800) 655-6303 or email [email protected] Thank you for being a part of Freedom Debt Relief!
Verified Customer
The customer service is there when I need them. They take care of my business and they get the answers I need. There is always constant contact. They are doing a good job, better than I could have ever done.
Reply from Freedom Debt Relief
Mar 15, 2019
We're here to help, Randy! We're thrilled to hear that we've surpassed your expectations! We're all looking forward to your next milestone and if you have questions for us in the meantime, please feel free to reach out! Client services are available seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Verified Customer
The customer support is always there for you. They're very personal. They answer your questions if you call with a problem, they know my name, and they're always there for you if you call.
Reply from Freedom Debt Relief
Mar 15, 2019
Thank you for recognizing our client services team, Christine! They're here to support you throughout each step of your debt-free journey. If you have any questions about your account in the future, please continue to reach out to client services by calling (800) 655-6303 or email [email protected] Thank you for being a part of Freedom Debt Relief!
Verified Customer
They do everything they say they're going to do. They're very tolerant of my mistakes. They're very professional, friendly, courteous, and very down to earth and they get the job done.
Reply from Freedom Debt Relief
Mar 15, 2019
Thank you very much for your compliments, David! We're very proud of the services we provide and we always have your best interests in mind! Don't forget that we're here to support you at each step of your debt-free journey and should you have questions for us in the future, please contact us! Client services can be reached by calling (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for choosing Freedom Debt Relief!
Verified Customer
Any questions or problems I've had, FDR has been great about answering them right away. So far, the few accounts that have been settled. It has been way more than I ever expected.
Reply from Freedom Debt Relief
Mar 15, 2019
Thank you for your phenomenal review, Doreen! We work hard to meet expectations like yours and we're thrilled to hear that we've exceeded them! We're excited to help you reach your next milestone and in the meantime, please don't hesitate to reach out when you have questions about your account! Our client services team is here to help and they can be reached by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Verified Customer
Every time I've called, they answer the questions and you can always get ahold of somebody so we're very pleased. You can log on and track your progress. It's very easy to keep up on what's going on. Everything is working just like they said it would and it's taking care of the problem.
Reply from Freedom Debt Relief
Mar 15, 2019
We assure you that you'll always have tools at your disposal to track your progress, Timothy! Your client dashboard is available to you 24/7 and our client services team is in-house seven days a week to answer any questions for may have! Give them a call at (800) 655-6303 or email [email protected] We're looking forward to your continued success and thank you for choosing Freedom Debt Relief!
Verified Customer
When I did contact client services, they said they would get back to me and they never did. I think the progress was kind of slow and one particular account resulted in a lawsuit against me. I'm still glad I signed up with them because they can help me get out of debt.
Reply from Freedom Debt Relief
Mar 15, 2019
We greatly appreciate your honest review, Joseph. We have created a custom plan to resolve your debt and we're confident in our work! Should you have questions for us in the future, please feel free to reach out to our client services team by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Verified Customer
Freedom Debt Relief been extremely helpful every step of the way. Their contact was excellent. I got emails constantly. They negotiated very reasonable terms with all the creditors. They were extremely professional, very helpful. I wish I would have contacted them years before.
Reply from Freedom Debt Relief
Mar 15, 2019
We greatly appreciate your review of our services, Jerome! We're proud of your fantastic savings and we're looking forward to your continued success! In the meantime, should you have questions about your account, please don't hesitate to reach out to our client services team by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Verified Customer
The customer support answered every question I asked. I know they'll do a good job. they have it figured out so that you can get debt free in a lot less time and they drop all the interest charges. You're paying half the debt off rather than the whole amount.
Reply from Freedom Debt Relief
Mar 15, 2019
We're happy to hear that you've received great help from our team, Katherine! It's wonderful to see that you are well informed of our program and how it works! We're looking forward to helping you achieve financial success! Should you have questions for us in the future, please continue to reach out to client services by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Verified Customer
They have been very helpful with keeping me up to date and telling me about the negotiations and what's going on. We almost have three accounts paid off in less than a year so everything seems to just be getting better and better every day.
Reply from Freedom Debt Relief
Mar 15, 2019
We appreciate your great review! The success you've seen thus far is fantastic and we're looking forward to guiding you to the brighter financial future you deserve! Keep up the great work and any time you have questions for us, please don't hesitate to reach out! Our knowledgeable client services team can be reached by calling (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for choosing Freedom Debt Relief!
Verified Customer
Every time I call or have a questions, they always answer it or find out and call me back and give me an answer and response. They get back to me right away. They worked on my problem right away. They started figuring out how to take the easiest one to pay off first and get rid of them so that we can concentrate on the bigger ones later on. The only concern that I have is that I hope I don't have to pay taxes on what I'm saving.
Reply from Freedom Debt Relief
Mar 15, 2019
Thank you for your great feedback about our client services team, Judith! We work hard for our clients and we're proud of the work that we do! If you have any questions for us about your account, please don't hesitate to reach out to our client services team. They can be reached by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Verified Customer
FDR is very easy to contact. There's always a live person that you can talk to. Everything with that program is very efficient and they're good about letting you know what the next steps will be and give you advice on how to get things taken care of sooner. It's probably the best decision I could have made in my circumstances. They've been a really good service and I highly recommend them.
Reply from Freedom Debt Relief
Mar 15, 2019
Thank you for taking the time to write us a wonderful review, Erin! We're here to support you at each stage of your program and any time you have questions for us, please don't hesitate to reach out! Our client services team is available seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Verified Customer
The customer support has been very helpful with my situation. They've been pretty adamant on getting things settled as quick as possible. I've been very satisfied from the percentages of what they settled for me which is way lower than what they were trying to charge me. I've been pretty satisfied with that.
Reply from Freedom Debt Relief
Mar 15, 2019
We're thrilled to hear that our team has been supportive and helpful, Joseph! We care about your financial success and we always have your best interests in mind when it comes to resolving your debt! If you have any questions for us in the future, please continue to reach out to our client services team, by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
I would like to thank all the representatives that I spoke with at Freedom Debt Relief over the past six months. They are so helpful and pleasant. They explain all aspects of the process very well and answer all my questions so there can be no misunderstanding .Most of all I appreciate their kindness and empathy for me as someone who needs help. If you do as they direct, the debt shrinks quickly and the feeling of relief is wonderful! Thank you all so very much!
Reply from Freedom Debt Relief
Mar 15, 2019
We greatly appreciate your kind words, Jane! Our team is committed to supporting you at each stage of your program, so please don't hesitate to reach out to us when you have questions about your account! Client services can be reached by calling (800) 655-6303 or email [email protected] We're excited to work with you and thank you for choosing Freedom Debt Relief!
With Freedom Debt Relief I’ve gotten feedback quickly. They’re more than helpful when answering my questions as well as explaining anything that I might be curious about. They’ve been quick and efficient with settling my debt and always let me know when they’ve found a settlement that is beneficial to me.
Reply from Freedom Debt Relief
Mar 15, 2019
Thank you for taking the time to write us a positive review, Mary! We always have your best interest in mind when it comes to settling your accounts! We're proud to be on your side any time you have questions or need assistance, so please don't hesitate to reach out! Client services can be reached by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
I was in bad shape when I went to freedom Dept and just one year later you have paid one off and have settled with another and my credit score is going up thank you
Reply from Freedom Debt Relief
Mar 15, 2019
Congratulations on your financial success thus far, Virginia! We're inspired by your phenomenal progress! Keep up the great work and any time you have questions for us, please don't hesitate to reach out! We're here for you seven days a week and can be reached by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
They make things very easy, and are very helpful. They seem to be a good solution to debt problems.
Reply from Freedom Debt Relief
Mar 15, 2019
Thank you very much for your positive review, Jim! We're happy to be working with you to help you reach your brighter financial future! If you have any questions for us in the meantime, please feel free to reach out to our client services team. Give them a call at (800) 655-6303 or email [email protected]relief.com. Thank you for choosing Freedom Debt Relief!
I was relieved to find out what the status of my Debt Settlement with FDR. The Customer Service Consultant was very knowledgeable of my account, explained to me thoroughly what to expect and whats to happen. It was a very satisfying overall experience.
Reply from Freedom Debt Relief
Mar 15, 2019
We're delighted to know that you've had a great experience with our team, Evangeline! Our client services team is eager to help any time you have questions or need assistance with your account! They can be reached by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Verified Customer
It's a good company and in times of distress they will help you and ease your mind from paying at once. They have been there for me and I think they are doing well.
Reply from Freedom Debt Relief
Mar 14, 2019
Thank you for sharing your review, Deon. Freedom Debt Relief is definitely the best debt resolution program because we are glad to ease your mind while you become debt free. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Verified Customer
They are very attentive and responsive.
Reply from Freedom Debt Relief
Mar 14, 2019
Thank you for your review, Michael. Freedom Debt Relief has your best interest in mind and we will continue to support you through your completion. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Verified Customer
They give us great service and they've really helped us a lot during this year.
Reply from Freedom Debt Relief
Mar 14, 2019
This is a fantastic review! Freedom Debt Relief strives to provide the best experience to all of our clients and we will continue to help you through your graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Verified Customer
I like the service and the way it is given. They are doing exactly what they said they were going to do.
Reply from Freedom Debt Relief
Mar 14, 2019
This is amazing, Geneva. We are happy to take control of your debt and provide you with amazing results. Keep up the great work, success is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
i am about a year with freedom debt relief and some of my bills are paid of. the only thing i don't like is that my credit score dropped about 200 points. because of that i can't refinance my home which was the original plan i had, otherwise i am ok
Reply from Freedom Debt Relief
Mar 15, 2019
Thank you for your honest review, Karin. We're happy to hear about your great settlements! A debt settlement company like ours can cause a negative impact on your credit score. The good news is that as you progress in the program, you should see your credit score improving. If you have questions for us in the future, please don't hesitate to reach out to our client services team by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Calling FDR has been the best decision we've done besides getting married!! Now, when it's time to pay bills, I have little to no stress. Where as before I was a total wreck jumbling all the payments in my head wondering how to stretch my paycheck to pay the bills. Thank you FDR for giving me my life back. So, if you are struggling, STOP & CALL FREEDOM DEBT RELIEF. IT WORKS, TRULY
Reply from Freedom Debt Relief
Mar 15, 2019
We're happy to step in and help you get back on your feet financially, Brandy! It's rewarding to know the great impact that we've had on you! Don't forget that we're here for you every step of your debt-free journey and any time you have questions for us, please don't hesitate to reach out! Our client services team is here to help and can be reached by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Freedom Debt Relief has done exactly what they promised; my debt is on it's way to being reduced. Their leadership and guidance has helped me re-budget and handle my monthly expenses. Renegotiating with companies has reduced my debt to a manageable amount. I'm happy with their performance in all aspects of my dealings with the company.
Reply from Freedom Debt Relief
Mar 15, 2019
We're thrilled to hear that you're happy with the services we provide you, Shawkl! We're inspired by your fantastic savings and we're looking forward to helping you reach your financial goals! If you have any questions for us in the meantime, please don't hesitate to reach out to our client services team. They can be reached by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Very pleased with the program, had some difficulty dealing with the none stop creditors calls in between settlements.
Reply from Freedom Debt Relief
Mar 14, 2019
Hello Scott, We want to extend an apology for the negative experience you have had with the communication from your creditors. Our highly skilled team of client advocates would be glad to provide some options to try to avoid these calls. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!