Freedom Debt Relief

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Freedom Debt Relief Logo

Freedom Debt Relief

verified
The minimum debt requirement is $7,500
1-(855) 491-1073

Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved over $10 billion in debt since its founding and has saved clients over $3 billion. 

The company has considerable industry experience and high client satisfaction ratings. 

With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship. 

The company offers multiple debt settlement (involves working with creditors to lower total debt owed) and debt consolidation (involves consolidating all customer debt into single monthly payments) services and is available in 34 states.

On average, Freedom Debt Relief charges 20 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.

View real Freedom Debt Relief reviews below.

The Good

  • Excellent Settlement Program and Debt Relief Services
  • Experience and Accreditations
  • Great Freedom Debt Relief Reviews
  • Online Dashboard
  • No Fees Charged Until After Debt is Settled

Excellent Settlement Program and Debt Relief Services

Freedom Debt Relief has several great advantages to its debt settlement services including:

  • Minimum of $7,500 in debt to begin debt settlement
  • Costs between 15 and 25 percent of the total unsecured debt
  • One representative to work with

Freedom Debt Relief offers a free consultation with a highly trained debt consultant when a consumer decides to enlist the company's debt settlement services. The same debt settlement consultant will remain with the client throughout the entire debt settlement program while Freedom Debt Relief helps you resolve your debt. If consumers are not satisfied with FDR, the company offers a money-back guarantee.

Experience and Accreditations

As an accredited debt relief company, Freedom Debt Relief (FDR) has over 15 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.

Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to negotiate with every creditor the customer has, in order to secure lower credit card debt (or any type of unsecured debt).

FDR will walk clients through the debt settlement process: first, customers will stop making monthly payments to lenders. Instead, clients will make a monthly payment into a separate account, saving a lump sum for debt negotiation (the minimum payment into this account is different for each company). Freedom will then contact each creditor on the customer's behalf to negotiate a settlement. 

Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. 

However, this process allows you to settle debts, avoid bankruptcy, and become debt-free.

Freedom Debt Relief also understands the importance of proving its ability to negotiate with creditors by maintaining accreditations. 

According to multiple surveys we conducted, people value national accreditations, in their debt settlement company, above all other features. FDR is accredited with the AFCC and the IAPDA.

These accreditations show that Freedom Debt Relief is dedicated to offering high quality debt relief services to their clients.

Great Freedom Debt Relief Reviews

Most Freedom Debt reviews are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.

Clients with unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of money that would otherwise go to their creditors. 

Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction.

Online Dashboard

One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. Such resources let customers make informed decisions that will affect their credit scores.

Not many debt settlement companies in the industry offer such helpful tools. These tools help customers keep informed about where they are in the debt resolution process and stay ahead of their lenders and tackle every type of debt (whether it's credit card debt, student loan debt, utility bills, etc.).

No Fees Charged Until After Debt is Settled

As opposed to a debt consolidation company which consolidates all of a customer's debt into one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt. 

Because clients come to FDR in order to escape high payments, the company doesn't charge any fees until after debt is settled with creditors. However, most debt relief companies, like National Debt Relief and Pacific Debt, do not have upfront fees.

First, customers will open an account through Freedom Debt Relief into which they will put all of their money that would have gone toward paying their debt (this is the main reason why this program hurts your credit score more than debt consolidation).

Next, FDR will use that account to work with your creditors to find a lower total debt to pay (FDR can cut total debt down to 50 and even 30 percent in some cases). 

Debt settlement companies make money by charging fees on either enrolled debt or saved debt (fees charged to saved debt are more beneficial for customers). Though its services are highly trusted and thorough, its average fees are a bit higher (around 20 percent fees on enrolled debt).

However, FDR’s ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.

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The Bad

  • Freedom Debt Relief Cost
  • Limited Availability
  • Complaints

Freedom Debt Relief Cost

One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (20 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000. 

Users are charged an average of 20 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.

Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.

Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.

So exactly how much will Freedom Debt Relief cost you? It will cost you around 20 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The price is competitive for the industry and is assessed when a successful settlement is reached.

However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.

Limited Availability

Freedom Debt Relief offers debt settlement programs in only 35 states. Additionally, the company requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). Most debt settlement companies will require a minimum amount of debt in order to ensure payout.

A debt settlement company that charges by saved debt will not run into this problem as much. 

An additional limitation is that Freedom Debt Relief is that the company only works with debtors with unsecured debt. This limitation is understandable since no debt settlement company wants to risk losing its client's homes.

Complaints

While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The three main complaints clients seem to have are the following:

  • Debt settlement takes too long
  • FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt
  • People have trouble navigating and logging into FDR's website

These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.

The Bottom Line

Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement and debt consolidation (consolidated monthly payments) experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief). However, it does have the potential for higher fees.

FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation. 

We'll Introduce You!

Call our recommended rep over at Freedom Debt Relief below.

1-(855) 491-1073

Disclaimer

As part of our service, we attempt to partner with all the companies that we review, and may get compensated when you click or call them from our site; however, regardless of any current, past, or future financial arrangements, companies listed on Best Company cannot buy their position, nor do we manipulate or inflate a company's ranking for financial gain. A company’s ranking is based on and calculated by an objective set of ranking criteria, as well as user reviews. For more information on how we rank companies, click here.

All user reviews posted on Best Company are subject to screening and approval. We reserve the right to approve or deny any review posted to this site in accordance with our Review Guidelines. Best Company never suppresses user reviews—unless they are being investigated for authenticity, or if they violate our review guidelines. We encourage anyone who suspects a user review to be fraudulent or intentionally inaccurate to please notify us here.


User Reviews

Star Rating

4.7
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8,355 Reviews

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Sutton ,m
May 9th, 2019 Port Saint Lucie, FL DETAILS
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This program has been a life saver, a few months into the program and already a settlement .freedom Dept worked out a convenient monthly payment to my Dedicated account I'm looking forward to becoming Dept free Thank you F.D.R

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Reply from Freedom Debt Relief

May 09, 2019

Congratulations on your first settlement with us, Ms. Sutton! We could not be any prouder of your accomplishment! As we continue the journey together, please let us know how we can continue to be a support system for you. Our Client Services team is available 7 days a week to address any questions or concerns that come up. You can also view your account details at anytime by logging onto your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief as your guide to a brighter financial future!

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John Topolewski
May 7th, 2019 El Paso, TX DETAILS
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Best thing I ever did was to enroll in Freedom Debt Relief. I currently have two of my credit cards being paid off. Now I only have two more to go. I couldn't be happier. Thanks to all of you at Freedom Debt Relief.

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Reply from Freedom Debt Relief

Nov 29, 2018

We're happy to be of assistance, John! We're all looking forward to your financial success and we're grateful you chose Freedom Debt Relief to be your partner on your debt-free journey. Any time you have questions regarding your account, please continue to contact client services, simply call (800) 655-6303 or log onto your client dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief!

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Katie Mayfield
May 7th, 2019 Fries, VA DETAILS
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There are absolutely the best to hve help. There are always there and can help explain everything in detail. I would tell anyone that needs help to definitely go threw them.

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Reply from Freedom Debt Relief

May 08, 2019

Welcome to Freedom Debt Relief, Katie! We appreciate the amazing feedback you shared about your experiences with us. Please let us know how we can continue to support your debt-free journey! Thank you for choosing Freedom Debt Relief to meet your financial goals.

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james hall
May 7th, 2019 Eaton Rapids, MI DETAILS
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I have not been with Freedom Debt Relief very long, less than a month, but They have been personable and professional every step so far. They give a wealth of information and have put me at ease in this process.

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Reply from Freedom Debt Relief

May 08, 2019

Thank you for your positive feedback, Mr. Hall. We would also like to welcome you to our program! As your journey with us begins, please know we are available 7 days a week to address any concerns that come up along the way. We are also just a quick chat away when logged onto your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!

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Susan Smith
May 7th, 2019 Fairbanks, AK DETAILS
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I needed reassurance whenever a new phase in the process began and Freedom Debt Relief spent adequate time explaining what was happening.

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Reply from Freedom Debt Relief

May 08, 2019

It is our pleasure to, Susan. We thank you for trusting our Client Services staff and reaching out to us when assistance is needed. We also would like to congratulate you on successfully completing our program! It is extremely rewarding to see our clients achieve their goals of becoming debt free. As you finish up your journey, please let us know how we can continue to support your every step. Thank you for choosing Freedom Debt Relief to meet your financial goals.

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Judith Fulper
May 7th, 2019 DETAILS
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They have promptly and diligently worked very hard to resolve my debt and kept very easy and open communication with me on a consistent basis.

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Reply from Freedom Debt Relief

May 07, 2019

Thank you for your positive feedback, Judith. We are very excited to hear how pleased you are with our service. As your journey with us continues, remember you can monitor your every step by logging onto your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial goals.

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Margaret Daniel
May 7th, 2019 DETAILS
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Real Helpful and always take care of you when you are in need

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Reply from Freedom Debt Relief

May 07, 2019

It is our pleasure to guide you along your debt-free journey, Margaret. Please let us know how we can continue to support you every step of the way. Our Client Services team is available 7 days a week to address any concerns that come up. Thank you for choosing Freedom Debt Relief!

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Brenda K Burns
May 6th, 2019 San Bernardino, CA DETAILS
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t,progress has been slow, however, all of my credit card debt had the potential of doubling over time.

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Reply from Freedom Debt Relief

May 06, 2019

Thank you, Brenda, for taking time from your day to provide us with a review! Rest assured our negotiations team works hard to obtain the best settlements and settlements are also based on funds available in your dedicated account. Please reach out to our Client Services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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glang
May 6th, 2019 Miami, FL DETAILS
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i had a question and the agent answered it very well

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Reply from Freedom Debt Relief

May 06, 2019

We're so happy to hear we have been the best assistance and have provided you with a great experience thus far! We look forward to continuing to assist you. Please reach out to our Client Services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Terry Loucks
May 6th, 2019 Wellsville, NY DETAILS
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The whole process has been very easy. I can see my debt shrinking away and love to see the reports of how much of my debt is canceled.

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Reply from Freedom Debt Relief

Mar 28, 2018

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or [email protected] with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Amber Palmer
May 6th, 2019 Piggott, AR DETAILS
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They are straightforward and very friendly. They settled our debt very quickly and at a lower amount than we would have paid if we did it ourselves. Thy also have us the power to stop our bad habit of paying the credit card bill then turning around and using it. Only issue we had was lack of communication. We wouldn’t hear from them for weeks at a time. We felt we should have receive more updates on the progress of our program. But over all we so far have no regrets.

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Reply from Freedom Debt Relief

May 06, 2019

Hello Amber, Thank you for sharing with us the feedback about your experience with our company! We're so pleased to hear that overall you are satisfied with our services. We only communicate with our clients at the time we have reached a settlement or of something is needing immediate attention. In the meantime, we encourage our clients to visit their client dashboard at www.fdrclient.com to see the status of your accounts. Please reach out to our Client Services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Joseph
May 6th, 2019 The Bronx, NY DETAILS
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I feel so relieved . Freedom Debt Relief has helped me in more ways than one. The stress is gone wondering what I'm going to do.

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Reply from Freedom Debt Relief

May 06, 2019

Joseph, we're so happy to hear how much we have helped alleviate the stress you were experiencing. You're off to a strong start and a step closer to becoming debt free! Please reach out to our Client Services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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beck
May 6th, 2019 Shelby, NC DETAILS
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notice from creditor, required information to provide correct services

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Reply from Freedom Debt Relief

May 06, 2019

Hello Beck, If you are receiving letters from your creditors and you have questions about them please do not hesitate and reach out to our Client Services department at (800) 655-6303 or [email protected] for further assistance. Thank you for choosing Freedom Debt Relief!

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JAMES JONES
May 6th, 2019 DETAILS
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They understand me and was very professional. They cared about me and did a great job in helping me with my debt problem. I would recommen FDR with high regard and I appreciate their support.

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Reply from Freedom Debt Relief

May 06, 2019

James, we really appreciate your remarkable feedback about our company! It fills our heart with joy to hear the wonderful experience you have had with our program! Please reach out to our Client Services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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David
May 6th, 2019 Columbus, OH DETAILS
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I am constantly impressed with the communication. Honest and forthright.

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Reply from Freedom Debt Relief

May 06, 2019

Dear David, We really admire your feedback and we're happy to be able to provide you with an outstanding experience! Please reach out to our Client Services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Nancy Lee
May 6th, 2019 Southern Pines, NC DETAILS
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Really great company and always available to answer questions. I've recommended them to others who need help.

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Reply from Freedom Debt Relief

May 06, 2019

Thank you, Nancy, for continuing to recommend others to our company! We enjoy having you in the program and assisting you in becoming debt free. Please reach out to our Client Services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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sean Hamilton
May 6th, 2019 Glen Allen, VA DETAILS
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I apologize in advance for this lengthy and thorough review. FirstFirst of all, I always try to give everyone the benefit of the doubt. I read reviews, and I understand that everybody's experience can differ significantly. So I was willing to follow the program to get out of his crushing debt. I work with particular clients that a bankruptcy would be viewed as extremely harmful. So I decided to take the debt consolidation route to satisfy my ability to make a living and to pay back what I could of the debt, I owed. I received a summons from the courthouse to appear for a warrant in debt. As for the protocol I immediately informed FDR of the summons and simultaneously signed up for the legal representation from the national litigation law group. The law firm was recommended to me to help with legal negotiations while FDR completed the contractual negotiations. Twenty days later and with that in a court appearance looming there has been no contact with the creditor. To me, this appears some rather odd, how can you negotiate with a creditor without contacting them in some form or fashion. During my many conversations with customer service, I was informed that I just needed to add more money to the account. The strange thing is no one can tell me how much to add to my account or what the magic number should be or if the negotiators even see a potential of settlement. I'm writing this review, not to put a wholly negative light on FDR, they have been responsive, and their customer service albeit couldn't help the was friendly and courteous, and the dashboard and the site are transparent as to monies received and General Communications. However, there is a lack of transparency as to the negotiation tactics and communication correspondence between the negotiations department and creditors. My recommendation is to keep the negotiation channels open with the creditors and subsequently allow FDR to work in conjunction with your efforts.

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Reply from Freedom Debt Relief

May 06, 2019

Dear Sean, We’re sorry to hear about the trouble you have had with the program thus far. We never want our clients to feel that their questions or concerns are not being addressed. Our clients are our top priority and ensuring they feel confident in the program. We would love the opportunity to discuss your review and resolve the concerns you are having. A member of our team will be reaching out to you for further assistance. We really appreciate your time!

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Garrick Suffoletta
May 6th, 2019 North Tonawanda, NY

Great to get help a others wanted to give me high loans, good to have someone who knows how to help.

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Reply from Freedom Debt Relief

May 06, 2019

Thank you, Garrick, for your terrific review! It's a pleasure to be able to assist you with your debt and lead you to financial freedom! Please reach out to our Client Services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Raven Dixon
May 2nd, 2019 Lexington Park, MD DETAILS
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We have been very happy with Freedom Debt Relief. We started out with 7 cards, and are now done to 3 cards to be paid off.

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Reply from Freedom Debt Relief

May 03, 2019

Congratulations, Raven! We are extremely proud of the progress you've made in our program. Please let us know how we can continue to support your debt free journey! Our Client Services team is available 7 days a week and can be reached by calling (800)655-6303 or via email at [email protected] Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!

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Doris Schulte
May 2nd, 2019 Miami, OK

FDR has helped me get on the right track by negotiating with my creditors & getting my debts down to an affordable amount.

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Reply from Freedom Debt Relief

May 02, 2019

We're happy to lend you the helping hand you deserve, Doris! We're excited by your success and we're looking forward to your next milestone! If you have questions for us in the meantime, please reach out to our Client Services team by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

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Cindy B.
May 2nd, 2019 Asheville, NC DETAILS
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Freedom Debt Relief has helped me so much with my credit card debt. They are great to explain procedures and keeping me informed with the status of my account. I highly recommend them.

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Reply from Freedom Debt Relief

May 02, 2019

We're always happy to help, Cindy! We will always keep you informed of your progress and should you have questions for us about your account, please reach out to our Client Services team by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

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Jackie
May 2nd, 2019 Birmingham, AL DETAILS
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Started great but now my payments will go past what they told me when I signed up and I keep getting summonses for accounts that have not been negotiated yet. Also the fees they are taking make the total I have to pay about the same as the amount I started with so really not much in savings

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Reply from Freedom Debt Relief

May 02, 2019

We appreciate your honest feedback, Jackie. If we are understanding you correctly, it sounds like you have concerns about the length of your Graduation Path. There are many factors, such as the monthly deposit amount, the enrolled creditors and the total amount of debt enrolled into our program that impact the amount of time it takes to graduate. That is why our Certified Debt Consultants provide an estimated graduation date; based off of past experiences with the creditors and the amount of debt enrolled. However, there may be opportunities for you to accelerate your Graduation Path and graduate sooner than anticipated. One of our knowledgeable advocates in Client Services would be more than happy to review these options with you. Feel free to reach out to us at (800)655-6303 or via email at [email protected] when time permits to review all options available. We appreciate the opportunity to service your financial needs. Thank you for choosing Freedom Debt Relief.

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Jessica
May 2nd, 2019 Maple Grove, MN DETAILS
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I wish I had known before I started this whole debt settlement process, how horrible of a process it is. If I had known at the beginning what I know now, I would never have pursued this option. It is by far the worse choice I have ever made in my entire life. I was told at the beginning of this process that it wouldn’t take more than 3 years to settle and resolve all my debts and now i’m being told it could take at least 4 1/2 years. Who wants to go thru this kind of craziness for almost 5 years. The customer service at FDR, aren’t true customer service people, here for the clients, I have dealt with more rude comments or responses to emails than I even want to talk about. The fees that FDR charges are incredibly high and it takes way too long to settle anything. By the time this process is actually completed, I will have paid more than my beginning credit card balances were in full. As a client, we should be told up front how long it really takes to resolve these debts and it should be the 200% truth. Promising a client it will be solved and done in 3 years and then being told a year into the process it might actually take almost 5 years is completely unacceptable. If I had been told up front it would take 5 years, I would have told them they are nuts and never agreed to it.

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Reply from Freedom Debt Relief

May 02, 2019

We sincerely apologize for any frustrations caused on our end, Ms. Brooks. Please know our intent was not malicious in regards to the amount of time it takes to complete our program. Yes, our program takes about 3 1/2 to 4 1/2 years to complete. However, there are ways to accelerate the program. Factors such as the amount of debt enrolled, the monthly deposit amount and the creditors enrolled all directly impact a client's Graduation Path. There is simply no way for us to be able to determine exactly when a client will complete our program. However, our Certified Debt Consultants can provide an estimated graduation date, based off of past experiences and the rapport we have with the enrolled creditors. With regards to our fees, we ask that you please consider the following. Compare our fees to the 100% of the debt amount plus any interest and additional late/penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our client pay down their entire debt; principal, fees, interest and all. If you would not mind, we would like an opportunity to speak with you and attempt to resolve any other concerns you may be having at this time. One of our team specialists will be reaching out to you shortly. We appreciate the opportunity to service your financial needs. Thank you for choosing Freedom Debt Relief.

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Kim
May 2nd, 2019 Marydel, MD DETAILS
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It was easy to get started. Everyone was very nice and helpful. Several of my debts have been settled with no stress.

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Reply from Freedom Debt Relief

May 02, 2019

Congratulations on your progress, Kim! We're excited to be working with you and we're looking forward to your continued success! If you have questions for us along the way, please reach out to our Client Services team by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

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Matt
May 2nd, 2019 Minneapolis, MN DETAILS
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I'm so happy I enrolled my debt with Freedom Debt Relief. They've made a lot more progress on my accounts than I could have imagined in the first 7 months. Once you enroll and get through the initial stages, you can start to see the finish line and the value of the service. The people who help you are really knowledgeable and handle each situation with great care. I'm glad I signed up!

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Reply from Freedom Debt Relief

May 03, 2019

Your progress has been phenomenal, Matt! Keep up the great work! We're excited to be working with you to help you reach your financial goals. Please continue to reach out to our Client Services team when you have questions or need assistance with your account. They can be reached by calling (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for choosing Freedom Debt Relief!

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Jason Farless
May 2nd, 2019 Owens Cross Roads, AL DETAILS
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My experience has been pretty positive. I would say that a better explanation about how the debt is paid to the creditors and the amount of time it takes would be very helpful to others. Last thing would be a better explanation on how the court filings are dealt with and be clear at the beginning if the customer is enrolled in the services by NLLG. I was told I paid for their services from the first phone call when signing up. When I was served I found out that I was not for some reason.

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Reply from Freedom Debt Relief

May 03, 2019

We greatly appreciate your honest review of our services, Jason. We're pleased to hear that you've had a positive experience with us thus far and we thank you for your feedback as well. Our program does take some hard work and elbow grease, but we'll be here for you every step of the way. If you have questions for us in the future, please reach out to our Client Services team by calling (800) 655-6303 or email suppo[email protected] Thank you for choosing Freedom Debt Relief!

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Luis Moreira
May 2nd, 2019 Spring, TX

It has been a great experience as of far. They really want to help you and help you understand everything you need to know or ask. Everytime you call sometimes 3 times in one day they are never bothered but helpful friendly and responsive Thank you so much for hping me get out of debt!

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Reply from Freedom Debt Relief

May 03, 2019

It is our pleasure, Luis. We appreciate the opportunity to service your financial needs. Thank you for recognizing the amazing service provided by our advocates in Client Services. Remember, you can also choose to chat with us live when logged onto your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial goals!

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Kt
May 2nd, 2019 Independence, MO DETAILS
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Fdr tells client to NOT communicate w creditor after signing up w them. Doing so will force creditors to sue die to fdr NOT communicating w creditors themselves and after bill is in collections, there is no way to reduce amount owed. Terriable communication from fdr and customer service! DO NOT RECOMMEND!

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Reply from Freedom Debt Relief

May 02, 2019

We appreciate your honest feedback, Kt. We are very sorry to hear you were not clear on our negotiation process. The creditors are contacted once the opportunity presents itself to negotiate the balance owed. The creditors have the option to pursue legal action when attempting to collect on an account. To assist our clients who are faced with legal actions from the enrolled creditors, we've established a partnership with The National Litigation Law Group. With their assistance, we are still able to successfully negotiate and settle the debt balances; even when the balance has been referred to a legal firm. In order to keep the lines of communication open with our clients, FDR provides several different channels of communication to contact our advocates in Client Services. We are available 7 days a week to support you on your debt-free journey. Our Client Services team can be reached by calling (800)655-6303 or via email at [email protected] You can also chat with us live when logged onto your Client Dashboard at www.fdrclient.com. Please let us know how we can continue to support your journey. Thank you for choosing Freedom Debt Relief.

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Marco
May 2nd, 2019 Thorsby, AL DETAILS
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They are helping me get back on track and out of debt. Just when i thought i couldn't handle my debt anymore i called them and they guided me in the right path of getting back on track. Definitely recommend this company.

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Reply from Freedom Debt Relief

May 03, 2019

Thank you for the amazing feedback, Marco. It is absolutely our pleasure to accompany you on your debt free journey. As you continue toward the finish line, please let us know how we can continue to be a support system for you. Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs!

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Nawal Shafik
May 2nd, 2019 Nottingham, MD DETAILS
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I appreciate Freedom Debt Relief they settle my account with low settle amount and the company is reliable and answer any questions when I called! Yes I recommend freedom Debt Relief I almost get close to settle all my accounts ! Thanks Freedom great people I worked with!!!

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Reply from Freedom Debt Relief

May 03, 2019

Thank you for the vote of confidence, Nawal. Congratulations on the success you've had in our program! You are certainly headed toward a brighter financial future. Please remember we are available 7 days a week to address any other questions that come up along the way. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!

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Jenna Wong Logan
May 2nd, 2019 Eugene, OR

The program was fully explained to me, simply and clearly. The stress of my bills was really getting to me and with Freedom Debt Relief, all that stress was immediately gone! They do all the "heavy lifting," all I have to do is make sure the funds are available to them, every month at the same time. They negotiated my settlements towards MY best interests and nothing goes through without my approval. It was better than filing for bankruptcy, as my creditors are at least getting back some of what I owed and I will be out of debt much sooner than if I'd tried to continue paying on my own! I am retired and on a very fixed income, and this is working for me!

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Reply from Freedom Debt Relief

May 02, 2019

Thank you for the amazing feedback, Jenna. It is absolutely our pleasure to accompany your debt free journey! We would like to congratulate you on the tremendous amount of headway you've made along your graduation path. As you continue the journey, please let us know how we can continue to be a support system for you. Thank you for choosing Freedom Debt Relief as a guide to your debt-free future!

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Joseph Landrum
May 2nd, 2019 La Luz, NM DETAILS
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I needed help paying my bills due to an unforseen event in my family. I tried to get loans to help out but was denied at every turn. Then I was reffered to freedom debt relief, the payment plan they came up with was just what I needed. At first I was worried that something would go wrong like it always has, but after one call to freedom debt relief support line, and talking to one of their well trained staff I was feeling relieved. Now I have no worries and feel blessed to have freedom debt relief on my side during my journey to being debt free. It's nice to know that someone has my back when I need it. Thank you freedom debt relief.

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Reply from Freedom Debt Relief

May 02, 2019

Welcome to Freedom Debt Relief, Joseph! Thank you for the opportunity to service your financial needs. We also appreciate you sharing the benefits you've gained from enrolling into our program. Please know our skillful advocates in Client Services are also very excited to address any questions or concerns that come up for you. We are available 7 days a week and can be reached by calling (800)655-6303 or via email at [email protected] You can also choose to chat with us live when logged onto your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!

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Brian Baer
May 2nd, 2019 McDermott, OH

Mistakes made as we began our married life almost crippled us 20 years later. We were on the verge of bankruptcy and contacted FDR for information. We were pleased with the clarity of communication and also their genuine desire to help us. We have settled several of our debts and are closer to financial freedom. There is simply no way we could have accomplished this without the help of FDR

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Reply from Freedom Debt Relief

Mar 01, 2018

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or [email protected] with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Shelia Brasher
April 29th, 2019 Decaturville, TN DETAILS
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Very knowledgeable, friendly, and helpful staff! I have been with Freedom Debt for a while and I feel very secure and safe with my financial assistance being handled by Freedom Debt. They have been wonderful to work with on my debt problems.

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Reply from Freedom Debt Relief

Apr 29, 2019

Thank you for the amazing feedback! We are very glad to hear, Shelia, that you have enjoyed your interactions with our Client Services team. Please know we are always happy to assist you with any questions or concerns that come up. Remember, you can view the details of your account at anytime by logging onto your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial goals!

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Linda
April 29th, 2019 Ypsilanti, MI DETAILS
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Everyone that works there are great sometimes I feel like I'm being rushed. When I call in for an answer...maybe it's me But overall it's a great place to work with

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Reply from Freedom Debt Relief

Mar 12, 2019

We always enjoy hearing great feedback about our representatives, Linda! We're so pleased to hear that you had a wonderful experience when you called in! Please continue to reach out to us when you have questions about your account, simply call (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

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Tanya W
April 29th, 2019 DETAILS
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Everything has been great so far, they have explained what to expect and the details.

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Reply from Freedom Debt Relief

Apr 29, 2019

Thank you for your kind feedback, Tanya. Congratulations on the amazing job you've done in our program! Please let us know how we can continue to support your debt free journey. Thank you for choosing Freedom Debt Relief as your guide to getting there!

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Rosemary Perez
April 29th, 2019 Oklahoma City, OK DETAILS
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My headaches are getting taken care of Thank To Freedom Debit Relief. They have saved me!!!

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Reply from Freedom Debt Relief

Apr 29, 2019

We're glad you're feeling better, Ms. Perez. It is absolutely rewarding to know our program has provided you with a great deal of relief. Thank you so much for sharing! As your journey continues, always feel free to reach out to our Client Services team with any questions about your account. Remember you can also chat with us live when logged onto your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial goals. Here's to your debt-free future!

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Elsie F
April 28th, 2019 Lutherville, MD DETAILS
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Started with FDR in July 2018; one debt was settled in December and working on the second. Have been kept up-to-date on progress.

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Reply from Freedom Debt Relief

Apr 29, 2019

Thank you for sharing, Elsie. We are very glad you enrolled in Freedom Debt Relief and we are very proud of your accomplishments so far. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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EVA EARST
April 28th, 2019

Freedom Relief made me feel comfortable with all the questions I asked. They helped quite good.

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Reply from Freedom Debt Relief

Feb 19, 2019

We appreciate the positive feedback, Eva. Thank you for sharing the many benefits you've experienced from enrolling into our program. Please continue to reach out to us in client services with any questions about your account. Thank you for choosing Freedom Debt Relief as a guide to financial freedom!

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Babyshae
April 28th, 2019 Lawrenceburg, IN DETAILS
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So far so good! One thing I don't like is the expensive fees u all charge per account. And how long its extended. Don't like the 2 year pay off agreements, let's do more 1 year or 1 and a half years.

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Reply from Freedom Debt Relief

Apr 29, 2019

We appreciate your honest feedback, Babyshae. We ask that you please consider the following. Compare our fees to the 100% of the debt amount plus any interest and additional late/penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our client pay down their entire debt; principal, fees, interest and all. When it comes to the settlements negotiated on your behalf, please consider the fact that we have years of experience getting settlements with a large variety of creditors and know which creditors to settle with first, how much debt reduction creditors are likely to agree to, and more. We create a negotiation strategy custom to your debt, your budget, and your goals and we methodically execute that strategy to get you the best settlements we can. There are options available to our enrolled clients that will assist in accelerating their programs. To see what options are available to you, we suggest reaching out to our Client Services team at (800)655-6303 or via email at [email protected] for further details. You can also chat with us live when logged onto your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. We appreciate the opportunity to service your financial needs.

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Jennifer Castillo
April 28th, 2019 Katy, TX DETAILS
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Love that the representatives are highly knowledgeable about topics we as customers are so naïve about, specially when this is a first to many.

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Reply from Freedom Debt Relief

Apr 29, 2019

Thank you, Jennifer, for your feedback. Freedom Debt Relief strives to provide the utmost customer service to all of our clients and we will continue to support you through your completion. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Josue D
April 28th, 2019 Waukesha, WI DETAILS
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Awesome customer service!! FDR has made my settlement easier than what I ever thought it would be. I would highly recommend FDR to anyone.

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Reply from Freedom Debt Relief

Apr 29, 2019

Thank you for the amazing feedback, Josue! It's rewarding to hear you compliment our Client Services team. We're also glad to hear you find our process easy to understand and follow! However, we are available to answer any other questions that come up along the way. Client Services can be reached by calling (800)655-6303 or via email at [email protected] Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!

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Middle in Debt
April 28th, 2019 West Monroe, LA DETAILS
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Freedom Debt does what it says it will do. I am about 6 months into my program and 3 of my accounts have a settlement in place. Paying off debt takes time and it does ruin your credit score but not paying the debt does that as well. Looking forward to settling the others on my list.

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Reply from Freedom Debt Relief

Apr 29, 2019

This is great, Josue. Freedom Debt Relief is overjoyed to assist you with your debt and we would greatly appreciate if you recommended our program to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Cindy
April 28th, 2019 Interlaken, NY DETAILS
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The customer service representative was very helpful in what I needed. Great company

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Reply from Freedom Debt Relief

Apr 29, 2019

Thank you for your positive feedback. We are very glad to hear, Cindy, that the advocate in Client Services was able to successfully address your concerns. Please continue to reach out to us anytime you have questions about your account. As a reminder, we are available 7 days a week to support your journey! Thank you for choosing Freedom Debt Relief to meet your financial goals.

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Carole A West
April 28th, 2019 Delmar, NY

I am surprised at how quickly and easy it is to deal with all my credit. Thank you so much!

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Reply from Freedom Debt Relief

Apr 29, 2019

It is our pleasure, Carole, to accompany your debt-free journey. Congratulations on the many successes you've had with us already! Keep up the amazing job. As you continue on your journey, please know our Client Services team is here 7 days a week to address any questions or concerns that come up along the way. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!

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Marlena Turner
April 28th, 2019 Elk Grove, CA DETAILS
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When the phrase, "Peace of mind" or that one that's in the Hall of Fame, "Are you in Good Hands?" come to mind: you can sit back and rest assured you will and are, when you leave it to Freedom Debt Relief. Believe me I've been able to sleep at night without fear of bill collector's hounding me, day and night.This was the very best decision I ever made when listening to their wonderful agent Kendrick.

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Reply from Freedom Debt Relief

Apr 29, 2019

Welcome to Freedom Debt Relief, Marlena. We are so excited for the opportunity to accompany you on your debt-free journey! Thank you for the very kind feedback regarding our program. We appreciate you sharing that our service has provided you with peace of mind when it comes to your finances. Please let us know how we can support you as you continue along your graduation path. Remember you can monitor your every step by logging onto your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to your financial success!

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Peggy Cline
April 25th, 2019 New Braunfels, TX DETAILS
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Very professional, really made me feel as I was their most important person at that moment in time!

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Reply from Freedom Debt Relief

Apr 25, 2019

Thank you, Peggy, for your review. Freedom Debt Relief strives to provide world class customer service and professionalism to all of our clients. We are confident you will be very successful in the near future. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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WILLIAM DENNIS
April 25th, 2019 Essex, MD DETAILS
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Freedom Debt Relief is truly a friend to the average working man, they explain everything in detail and go above and beyond to resolve the stress as quickly as possible.

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Reply from Freedom Debt Relief

Apr 25, 2019

Thank you for sharing, William. Freedom Debt Relief has your best interest in mind and we will continue to assist you in every way we can. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Connie
April 25th, 2019 Middleburgh, NY DETAILS
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I have only been with FDR a few weeks and they have already negotiated a settlement with one of my creditors. There customer service is amazing and everyone I spoke to is helpful and sincere

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Reply from Freedom Debt Relief

Apr 25, 2019

Thank you, Connie, for your review. We are thrilled to have you apart of Freedom Debt Relief and we are confident you will continue to see excellent results. The light at the end of the tunnel is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Michael
April 25th, 2019 Mesa, AZ

It was easy and they put me to rest with my concerns.

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Reply from Freedom Debt Relief

Apr 25, 2019

Thank you, Michael, for your feedback. We are overjoyed to hear our program has been beneficial thus far. Graduation is coming your way soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!