Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.
The company has considerable industry experience and high client satisfaction ratings.
With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.
The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 39 states.
On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.
View Freedom Debt Relief reviews below.
Freedom Debt Relief has several great advantages to its debt settlement services including:
Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.
As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.
Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).
FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.
Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit before you start the debt settlement process.
If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report.
While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.
Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.
Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.
Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.
One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.
Not many debt settlement companies in the industry offer such helpful tools.
As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.
Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.
Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.
Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.
Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.
The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.
One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.
Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.
Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.
Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.
So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.
However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.
Freedom Debt Relief offers debt settlement programs in only 39 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.
Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.
Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.
An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.
While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:
These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.
In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:
It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.
Call our recommended rep over at Freedom Debt Relief below.
Freedom Debt Relief Frequently Asked Questions
What is Freedom Debt Relief?
Freedom Debt Relief is a debt settlement company. We offer a debt settlement program that helps you get out of debt faster and for less. With over 15 years of experience working to reduce our clients’ debt, we have resolved over $10 billion in debt since 2002.
How does the Freedom Debt Relief program work?
After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, we present the offer for you to sign off on. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when we collect our fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. We repeat this process with all of your debts until you no longer owe anything on your enrolled debts.
How does Freedom Debt Relief affect your credit?
Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, they will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.
How much does Freedom Debt Relief cost?
Our fee ranges from 15%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay us our fee in advance of a settlement on a debt.
What kind of debt does Freedom Debt Relief work with?
Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could qualify for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, do not qualify.
What happens if a creditor tries to sue me during settlement?
Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief makes available to its clients an optional subscription to a legal network of lawyers, which could help in these instances where you get sued.
Is forgiven debt taxable?
According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.
Had a great bunch of people that I worked with.
As always, your staff provides me with the best service! Thank you FDR!
Reply from Freedom Debt Relief
Oct 15, 2019
Thank you, Wally. It's so rewarding to hear about the positive experience you are having with the program. We are always here for you if you have any questions. Please don't hesitate to contact Client Services they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for choosing Freedom Debt Relief.
I like the fast and friendly service that FDR provides. All of my questions were taken care of in a very timely manner.
I was at first a little reluctant with the process. However, after speaking with a representative, I felt comfortable with the program. I am very glad I did.
After giving the pertinent information, I just wait for settlement notifications. All I need to do is agree or disagree.No creditor calls. All legal matters are handled.
We have had peace of mind since we started the program! We now can save money plus do necessary repairs to our home and autos. I would recommend Freedom Debt Relief highly.
My debt was overwhelming and I needed help to resolve it. When I first started, my credit was you know was fairly descent, but nowmy credit score it completely worse. It was supposed to take 48 months to resolve my debt, but it's taking longer. They take 25% and make sure that they get paid first.
Thought they were going to help me with my credit score, but my credit score is going down instead of up so I have mixed feelings about them. Freedom should explain things better upfront.
They do what they say they're going to do and give great support. They're very responsive. If you a question, you can leave a voicemail and they will call you back. They have a team of people that they can refer you to that they can't answer the question. I'm very confident in them and very happy I signed up.
I had three credit cards that I couldn't keep up with paying on time, so I decided to try it. I expected my debt to be paid off quicker, but my payments are low, so I didn't realize everything.To date they have contacted two of my three creditors and made arrangements. When Freedom made the settlements, I stopped getting all of the calls that was getting...maybe two calls a day before they were working with my creditors.
I had a good experience with Freedom Debt relief. They answered all my questions and help resolve my debt by more than 50%, saving me a ton of money.
Susan C. Plubell
I've already paid off one credit card. Now I'm starting to pay on the negotiated price of a second card. That will leave me with one more card to be negotiated and paid off. I can't wait.
Reply from Freedom Debt Relief
Aug 18, 2019
We're excited to obtain your very first settlement, Susan! We're here to support you every step of the way. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Freedom does a great job with helping you get out of debt. Just remember you didn’t get in debt over night so you won’t get out of debt over night either. As long as you stay in track they will work with you to and make things happen
I was quite happy with FDR up until this past August (2019) to January 2020. I deposited close to or at $9000 hoping to finish out my “graduation” early because it’s an option. Well I’ve been getting the run around ever since. Each time I’ve called and talked to someone different and every time they “expedited me to the front of the line” but I have yet to see these debts closed out. It’s becoming very frustrating because I deposited almost $4000 over what was owed to my debtors to make sure that I would be completely covered. I did this because I was told that from the time I deposited the money that it shouldn’t take longer than 30 days to receive my balance back. Well it’s been a little more than 30 days and I have yet to see my balance returned with no clear end in sight and they’re still deducting money from my account even though it’s clearly not needed. Tread carefully when doing business with FDR. At the very least, if you want to speed up your graduation, don’t put a cent over what is needed to pay off what is owed.
I’m happy with the professional services from the company and staffs
EASY TO SPEAK TO, KNOWLEDGEABLE, VERY HELPFUL AND MAKES YOU FEEL COMFORTABLE.
As I was working, my income was very nice; when the economy dropped, so did my pay. As hard as I tried I couldn't keep things going. When I first heard the ad for FREEDOM DEBT RELIEF, I consider it for a very long time. The day I called and talked to a rep. , was the day I began to breathe again. I am totally happy with my outcome. It has been a new step forward that I can see the light at the end of my journey. Thank You FREEDOM DEBT RELIEF.
I have been with this company now for over two years. They have worked with me and provided all the help I've needed to become debt free. When anything out of the ordinary arises they take care of it right away. I am very satisfied with all they have done for me and continue to do for me. Getting out of debt would have been impossible for me without the help of this company. Sincerely, Debbie Ridinger
I only had one question, it was answered and I was given all the information I requested, in a polite yet professional manner. I am very pleased with my interaction.
I am totally satisfied with the work Freedom has done for me. They are taking care of all my accounts in a timely manner and I am stress free because of it. Thank you for all your hard work.
Lack of communication. Not interested in my best interests. Very disappointed. Only reason anything got done on my account is my complaint to BBB.
Reply from Freedom Debt Relief
Jan 20, 2020
We're terribly sorry to hear this, Ms. Sarah, as we value every one of our clients! It's disappointing to hear you do not feel your concerns are being addressed. We'd like an opportunity to speak with you regarding your experience in our program. One of our goals is to take every opportunity to get better when serving our clients. One of our experienced team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief.
The initial phone conversation with FDR in no way indicated that it would take months to settle our debt. Maybe I should have more questions and not taken things at face value. As of now, they have only resolved 2 debts. I feel like I am constantly inundated with phone calls from creditors. I was actually served with a court summons. The legal team did handle that. In retrospect, I feel like maybe I did not make the best decision in chosing FDR.
Reply from Freedom Debt Relief
Sep 28, 2019
We value your honest feedback, Elizabeth! We're excited to start negotiating your debt. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Freedom Debt Relief has helped me tremendously. It has allowed me to pay off my old debt, making payments that I can actually afford. The creditors have stopped calling as well, which is fantastic. I highly recommend Freedom Debt Relief to anyone in financial trouble with past due debts.
Alesia L Tillman
Fabulous Great Job Personable Helpful Experienced
Excellent explanation of process & customer service
Excellent Everything that they told me what happened has happened. If I call them with any questions everybody's always willing to help.
Excellent customer service very professional
Excelent, very professional I am very happy and pleased
Customer service response time was great. The messaging was convenient if you don't have time for a phone call.
After 5 years , knowing there is no pressure and trying to pay off debt with high interest rates, I am able to make smarter decisions about my finances.
It has been mostly favorable experience. However the cases in litigation are not settling in the debt reduction they represented
It has been a positive experience. As long as I am making my deposits on time I am able to have credit cards accounts accept payment reduction and am able to get these cards paid off.
I wasn't informed that it would take almost a year to settle my debts
I just started the program and so far for me it has been fine. I do not have much to say about this program but I will in the near future. There are some creditors that are still in negotiations and that is my only main concern that I have for now.
I feel very confident with this company. They have settled most of my deb like 75 percent. I would recommend that you call them to help out your finances
I am about 8 months into program. I have paid off two creditors and in payment agreement with two more creditors. I submitted nine creditors. I have five more to negotiate. I am feeling good about being able to get rid of this debt.
GREAT TEAM WORK.THEY KNOW HOW TO HELP YOU THE BEST WAY THEY LISTEN AND ALWAYS JET TO EXCEPT NEXT THANKS TEAM.
Great experience,Im very satisfied...All my debts have been cut down more the half!
Great customer service. It is a good feeling knowing that my Debt is in good hands.
Getting out of debt is a personal desition . The program is sometimes overbearing, but is part of an strategy to accomplish a goal.
Freedom seriously works with you. I went into the program confident that my payments were possible than a mishap happened where I got my hours cut at work from 40 hrs a week to 23 hrs a week. I found another job and had to make arrangements and Freedom helped achieve what I asked for. Freedom works with you.
So far my best experience is the huge stress relief. With medical Bill's pileing up and my husband not working due to severe complications to M.S ,we found ourselves not being able to maintain payment to credit cards. After I called Freedom within the first month they has settled a debt with one of my credit card companies. Freedom Debt Relief has been a blessing. I highly recommend them to all my family and friends.
Satisfied and wish it could move faster. I'd like to finish my debt, but it's only happened to me.
Relief , I am able to breath again. Very professional and helpful with any questions I have along my journey .
Really pleased. Answered all my questions and kept me informed.
Peace of mind, excellent and trust services
No worries. They handle everything for me.
No matter what, I can count on superior customer service with FDR. This speaks volumes in a time where great 'service' is an anomaly!
My experience has been great so far. They have helped me resolve four of my debts and we are in negotiations with a few more. I have been in the program two years (next month). I will be extremely happy when I have completed the program and will be sent free.
It's been good. The people have been nice on the phone and very knowledgeable