Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.

The company has considerable industry experience and high client satisfaction ratings.

With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.

The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 37 states.

On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.

View Freedom Debt Relief reviews below.

The Good

  • Excellent Settlement Program and Debt Relief Services
  • Experience and Accreditations
  • Great Freedom Debt Relief Reviews
  • Online Dashboard
  • No Fees Charged Until After Debt is Settled

Excellent Settlement Program and Debt Relief Services

Freedom Debt Relief has several great advantages to its debt settlement services including:

  • Low minimum of $7,500 in debt to begin debt settlement
  • Costs between 15 and 25 percent of the total unsecured debt
  • Free consultation with a Certified Debt Consultant

Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.

Experience and Accreditations

As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.

Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).

FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.

Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit before you start the debt settlement process.

If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report.

While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.

Great Freedom Debt Relief Reviews

Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.

Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.

Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.

Online Dashboard

One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.

Not many debt settlement companies in the industry offer such helpful tools.

No Fees Charged Until After Debt is Settled

As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.

Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.

Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.

Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.

Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.

The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.

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The Bad

  • Freedom Debt Relief Cost
  • Limited Availability
  • Complaints
  • Consumer Financial Protection Bureau Lawsuit

Freedom Debt Relief Cost

One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.

Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.

Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.

Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.

So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.

However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.

Limited Availability

Freedom Debt Relief offers debt settlement programs in only 37 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.

Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.

Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.

An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.

Complaints

While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:

  • Debt settlement takes too long or isn't as effective as people hoped
  • FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt

These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.

Consumer Financial Protection Bureau Lawsuit

In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:

  • Make it clear that in some cases FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
  • Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
  • Make it clearer to consumers under what circumstances they will be charged a fee
  • Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
  • Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statues
  • Pay restitution money to injured consumers
  • Pay a civil penalty

It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.

The Bottom Line

Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief).

While people interested in a debt management plan or debt consolidation loan will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.

FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation. 

Disclaimer

As part of our service, we attempt to partner with all the companies that we review, and may get compensated when you click or call them from our site; however, regardless of any current, past, or future financial arrangements, companies listed on Best Company cannot buy their position, nor do we manipulate or inflate a company's ranking for financial gain. A company’s ranking is based on and calculated by an objective set of ranking criteria, as well as user reviews. See our How We Rank page for more information regarding our ranking algorithm.

All user reviews posted on Best Company are subject to screening and approval. We reserve the right to approve or deny any review posted to this site in accordance with our Review Guidelines. Best Company never suppresses user reviews—unless they are being investigated for authenticity, or if they violate our review guidelines. We encourage anyone who suspects a user review to be fraudulent or intentionally inaccurate to please notify our review moderation team.


User Reviews

Star Rating

4.7
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9,968 Reviews

Review Breakdown

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Nannette Stedman
July 29th, 2019 Griffith, IN DETAILS
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We have had the best experience with freedom relief. We would suggest everyone who needed help to call Freedom relief. They're always there to help you. Thank you for Freedom relief.

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Reply from Freedom Debt Relief

Jul 30, 2019

Thank you for your review, Nannette. It makes us happy to know we are providing you with great services. We look forward to continuing to help you reach your financial goals. Let us know if you come across any questions or concerns. You can contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.

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victoria burkhart
July 29th, 2019 South Bend, IN DETAILS
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While Freedom has secured some structured settlements, I do not believe that those who are entrusted with making the settlement arrangements are completely knowledgeable or versed in the law regarding collections and credit reporting. On a personal level, an account which has been settled, is still showing as late and unpaid on my credit report. When reaching a settlement, it is very important that those who are negotiating have a clear and complete understanding of current laws as they apply to debt settlement and credit reporting. I do not believe that those negotiating the settlements are making the correct statements to creditors regarding credit reporting and this is a grave concern of mine.

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Reply from Freedom Debt Relief

Jul 30, 2019

Thank you for sharing your feedback, Victoria. Sorry to hear that you are experiencing results that do not match your expectation. A member of our team will be reaching out to you shortly to assist with your concerns. Thank you for choosing Freedom Debt Relief!

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William Lewis
July 29th, 2019 Maysville, KY DETAILS
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Freedom helped reduce my debts tremendously and quickly. I would highly recommend this way to get out out of debt to anyone who's under water.

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Reply from Freedom Debt Relief

Jul 30, 2019

Thank you for sharing your outstanding experience, William! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Tracy Wilson
July 29th, 2019 Hollywood, MD DETAILS
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Freedom Debt Relief is the only way to go in resolving over-extended debt. They are helpful and the legal department is top notch in getting things resolved.

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Reply from Freedom Debt Relief

May 14, 2018

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or [email protected] with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Terry Jones
July 29th, 2019 Portland, OR DETAILS
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While I am mostly pleased with the service from Freedom, we are at the end of the program and have had to actively inform them of the amount sitting in our fund vs. what is owed. I think it would vastly improve the program if, for people in our situation, they had representatives monitoring these accounts to help them get to "graduation" more quickly and easily. In our case, we have several thousand MORE in our account than what is owed, and the projected graduation date is still a year away. While we are working with them, and they with us, this additional representation would be a great boost - and would have made our rating 5 stars.

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Reply from Freedom Debt Relief

Jul 30, 2019

Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. A member of our team will be teaching out to assist you with this matter. Thank you for being the best part of Freedom Debt Relief.

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Soretha Balkam
July 29th, 2019 Roanoke, TX DETAILS
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Good experience with this company, always letting me know of any changes.

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Reply from Freedom Debt Relief

Jul 30, 2019

Thanks for your review, Soretha. It is a pleasure to know you have received nothing but good services. If any questions or concerns do come up about your account, always feel free to reach out to our Client Services team at (800) 655-6303 or via email at [email protected] for assistance. We're available 7 days a week to support your journey! Thank you for being the best part of Freedom Debt Relief.

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Barbara
July 29th, 2019 Attleboro, MA DETAILS
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I had submitted 5 debts. FDR negotiated one of my debts. This program is great

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Reply from Freedom Debt Relief

Jul 30, 2019

Thanks for your review, Barbara. We work hard to make sure we can get you the best settlement possible. We look forward to continuing to resolve your debt. lease reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Nicole
July 29th, 2019 Hazel Green, AL DETAILS
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My experience with FDR has been amazing! I was tired of paying my monthly bills, but not getting anywhere. I had recently had a baby and had some complications and bills started to pile up. I was never behind on a payment, but it seemed like my balances weren’t going down. I was skeptical at first, but FDR explained the process very well and always communicated with me. The negotiations have been great and I am on a fast track plan to pay off all of my debt. I couldn’t have asked for a better program. I feel like a weight has been lifted off of me.

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Reply from Freedom Debt Relief

Jul 30, 2019

Thank you for sharing your experience, Nicole! We're here for you every step of the way if you ever need assistance with your program. We are so happy to hear we could help you get some weight off your shoulders. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Paul Mangini
July 29th, 2019 Palm Harbor, FL DETAILS
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FDR has been a life saver for me with my credit card debt, I never thought I would be able to pay off my debt the way FDR has been able to. If you ever find your in debt and don't know how your going to pay it off, call FDR and let them handle it you'll be happy you did.

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Reply from Freedom Debt Relief

Jul 30, 2019

Thank you for your kind words, Paul. It makes us happy to know we are providing you with great services. We look forward to continuing to help you reach your financial goals. Let us know if you come across any questions or concerns. You can contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.

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Barbara
July 29th, 2019 Cantonment, FL DETAILS
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Freedom Debt Relief has helped me pay down my credit cards. They keep me informed with their dashboard and it is always up to date. My credit score has been improving on a monthly basis.

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Reply from Freedom Debt Relief

Jul 30, 2019

We value your feedback, Barbara! It is so rewarding to know that the program is showing you great results. Please let us know how we can continue to support your debt-free future. For any questions or concerns, feel free to contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.

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P
July 29th, 2019 Metairie, LA DETAILS
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They are always very responsive, polite, and helpful. They are very non-judge mental and you get the impression that they really do want to help you

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Reply from Freedom Debt Relief

Dec 08, 2018

We appreciate the many compliments. Thank you for taking out the time to share your positive feedback! Please let us know if you have any questions at all regarding your account. Keep in mind you can always review your account details by logging onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

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Everett moore
July 29th, 2019 San Antonio, TX

They have helped me in so many ways, the staff is great as well, thank you so much

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Reply from Freedom Debt Relief

Jul 30, 2019

Thank you for your feedback, Everett. We are so glad to hear that you have found your program helpful. If there is any other way we can help out, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.

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Bernard
July 29th, 2019 Cleveland, OH DETAILS
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After being diagnosed with a serious illness, I was forced to retire which put me on a fixed income. Not wanting to file for bankruptcy, I contacted Freedom Debt Relief. They have given me piece of mind in handling my finances in a respectable and responsible manner and put me on a path to being debt free!

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Reply from Freedom Debt Relief

Jul 30, 2019

Thank you, Bernard, for sharing your outstanding experience! We will continue to make sure you're pleased throughout your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Sergio Silva
July 29th, 2019 Upland, CA DETAILS
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Great customer service and freedom has resolved half of my debt! So greatful for you guys and making great impact. You all are very flexible 😊 which we are very pleased for. Thank you FDR

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Reply from Freedom Debt Relief

Jul 30, 2019

We are so happy to hear that we have met your expectations, Sergio. We will be here for you every step of the way. . Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Catie
July 29th, 2019 Bozeman, MT DETAILS
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I had a roommate that was stealing my mail, so I didn't get the notice that one of my accounts is trying to send me to collections. I called to ask if there's any way to update my account to reflect the recent activity but I was informed that FDR needs the document in order to update anything. I definitely understand this, so hopefully the company will send me another letter soon so I can get it on file. The representative that I talked to was extremely friendly and understanding of the situation. I'm glad he explained that I need the actual paperwork to submit. FDR has continued to fight for me in regards to paying off my debt and I've been very happy with everyone I've been able to talk to when I have questions or account updates.

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Reply from Freedom Debt Relief

Jul 30, 2019

Thank you for sharing your experience with us, Catie. We are so happy to hear that you are experiencing great services from our dedicated team of Client Services advocates. Let us know how we can continue to support your journey to financial freedom.

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Anonymous
July 29th, 2019 Ogden, UT DETAILS
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Never had a problem with Freedom - they've always when there when I needed them. Signing up for debt settlement with them was a good move on my part. I trust that they know what they're doing.

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anonymous
July 29th, 2019 Marion, OH DETAILS
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The program actually works If you follow what they tell you and if you get involved in the program. They will work to get you where you need to be. They gave me all the tools that I needed and made it so that I didn't get harassed and bothered by creditors. They were able to keep promise to me and I'm still enrolled in the program.

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Reply from Freedom Debt Relief

Feb 26, 2019

Thank you, Kathy, for your uplifting review! We're proud to be able to assist you in becoming debt free! Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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anonymous
July 29th, 2019 Wilkes-Barre, PA DETAILS
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They were extremely helpful. When I couldn't help myself Freedom Debt Relief started me on a program I'm satisfied with.

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Andreina
July 29th, 2019 Strathmore, CA DETAILS
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I would recommend to anyone who has debt. They make it easy for you through the whole process. They explain everything to you and are always there if you have any questions. I get updates through their app, email, and text.

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anonymous
July 29th, 2019 Phoenix, AZ DETAILS
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I'm glad I did it. It took a couple of years but it really helped me out a lot. They're always there on the dashboard to let me know exactly what's going on.

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Debi
July 29th, 2019 Sterling, CO DETAILS
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I was with another company and wasn't getting anywhere. I had nothing to live on and I found Freedom Debt Relief and they've been very good to me and gradually are getting me out of debt. I'm very relieved I don't worry about debt anymore like I did before.

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Reply from Freedom Debt Relief

Jul 31, 2019

Thank you for your review, Debi. It is a pleasure to know that we were able to fit your needs and are meeting your expectations. If you have any questions or concerns, feel free to contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.

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anonymous
July 29th, 2019 Detroit, MI DETAILS
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I just needed to relieve the pressure. They seemed to be very genuinely concerned. It's working wonderfully for me.

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Reply from Freedom Debt Relief

Jul 31, 2019

We appreciate your review! We look forward to continuing to help you resolve your debt. If you find yourself having any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.

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Bonnie
July 29th, 2019 Meadview, AZ DETAILS
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They follow through with everything they say they're going to do and it's a very good value for money.

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Reply from Freedom Debt Relief

Jul 31, 2019

Thank you for your review, Bonnie. It brings us happiness to know that we are helping you reach your financial goals. If you find yourself having any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.

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anonymous
July 29th, 2019 Pompano Beach, FL DETAILS
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I would highly recommend to anyone who's in a lot of debt.

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anonymous
July 29th, 2019 DETAILS
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Everything was communicated up front and they kept me updated of any change. They told me exactly what I would be looking at and what I would have to do.

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anonymous
July 29th, 2019 DETAILS
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I think they're very trustworthy and everyone is courteous. They know that you're in trouble and you need help. However, what they did I could have done myself. It's not like you get a big savings.

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anonymous
July 29th, 2019 Port Austin, MI DETAILS
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My husband was very sick and he lost his job. We were facing a lot of bills that we were not able to meet. They stopped all the calls and got my debt manageable. They kept me updated through emails. I'm very thankful that they were able to help us when we lost income due to an Illness.

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Reply from Freedom Debt Relief

Jul 31, 2019

Thank you for your kind review! We are happy to help you and keep you updated during this difficult time. We encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.

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Brook
July 29th, 2019 Ogden, UT DETAILS
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They helped ease our minds. We we're extremely over our heads in credit card debt I couldn't keep up. Freedom Debt Relief just took over. It was awesome.

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Reply from Freedom Debt Relief

Jul 31, 2019

We appreciate you sharing your experience, Brook! We're here for you at every milestone along your journey and can't wait to settle your debts. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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anonymous
July 29th, 2019 Pearlington, MS DETAILS
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They've been very quick and very courteous to answer any questions that I have.

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Reply from Freedom Debt Relief

Jul 31, 2019

Thank you! We are so happy to hear that you are experiencing great services from our dedicated team of Client Services advocates. Let us know how we can continue to support your journey to financial freedom.

Verified Customer

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Julie
July 29th, 2019 Fritch, TX DETAILS
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They keep me updated through text messages and get back to me quickly.

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Reply from Freedom Debt Relief

Jul 31, 2019

Thank you for your honest feedback, Julie! We are happy you value our efforts in keeping you updated. You can also check your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

Verified Customer

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David
July 29th, 2019 Elizabeth, CO DETAILS
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They've been great so far. Helped me save a lot of money.

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Reply from Freedom Debt Relief

Jul 31, 2019

We love your great feedback, David! We will continue to make sure you're pleased throughout your debt relief program. If there is any other way we can help out, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.

Verified Customer

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Nadine
July 29th, 2019 Ephrata, PA DETAILS
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Freedom Debt Relief know what they're doing. They update me on everything. Every time I have a question answered they're right there. This month I lost my job and they're waving my monthly fee.

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Reply from Freedom Debt Relief

Jul 30, 2019

Thank you for sharing your great experience, Nadine. The team is thrilled you’re so happy with your program. Let us know how we can continue to support your journey to financial freedom.

Verified Customer

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Shauna
July 29th, 2019 Inglewood, CA DETAILS
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I was needing help figuring out how to settle my debt without filing for bankruptcy. I was really skeptical but I'm glad that I did it. It makes things so much easier. They are always available when have a question.

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Reply from Freedom Debt Relief

Jul 30, 2019

Thanks for the awesome review, Shauna! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Let us know if you have any questions or concerns. Feel free to contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.

Verified Customer

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Richard
July 29th, 2019 Wilmington, DE DETAILS
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They're very helpful, always very courteous, and very thorough.

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Reply from Freedom Debt Relief

Jul 30, 2019

Thanks for the awesome review, Richard! We work hard to meet expectations like yours. We will continue to make sure you're pleased throughout your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Tamara
July 29th, 2019 Holland, MI DETAILS
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I highly recommend. I was trying to get some help and freedom debt relief was there. They answered all my questions. They were very kind and considerate and they treated me like family. Every time I call and ask questions they are always there willing to answer. They have gone beyond what they said they were going to do.

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Reply from Freedom Debt Relief

Jul 30, 2019

Tamara, we appreciate your great review! Our team is thrilled to get you back on track to financial freedom. We encourage you to keep up the great work on being debt-free. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.

Verified Customer

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Rodney
July 29th, 2019 Port Leyden, NY DETAILS
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They're very polite. Someone's always there to answer my phone calls and questions. They call every every once in awhile to tell us how they're doing.

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Reply from Freedom Debt Relief

Jul 30, 2019

Thanks for your feedback, Rodney. It makes so proud to know we are meeting your expectations. We will be here for you every step of the way. Lets us know if there is any other way we can help out. You can contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.

Verified Customer

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Michelle
July 29th, 2019 Mahopac, NY DETAILS
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It's a great program. Their fees aren't that expensive and so far they have made great progress in bringing down what I owe.

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Reply from Freedom Debt Relief

Jul 30, 2019

Thank you for your kind words, Michelle! We are proud to know we are delivering great results for you. We will continue to work hard to make sure you reach your financial goals. If there is any other way we can help out, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.

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Roxanne
July 26th, 2019 San Antonio, TX DETAILS
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The only reason I DO not give 5 stars as I have 1vendor who I owe funds too and they are calling me every day as they say NO ONE has contacted them to settle this debit; my dash board shows it on hold waiting. Please contact them and get something going with them.

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Reply from Freedom Debt Relief

Jul 31, 2019

Roxanne, thank you for your feedback. We would love to address your concern. Please reach out to Client Services to get a more in-depth way to handle those calls. You can also check your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

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Wally
July 26th, 2019 San Antonio, TX DETAILS
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WORST EXPERIENCES EVER !!!! BEWARE DON'T HIRE THIS COMPANY they make it seem there going to help you and there not, they help you lower your bills for major cost but actually there not helping you at all, you end up paying a lot more than you owe . they get your money and you have to pay a major fee with freedom Debt Relief for each credit card you owe and if you pay your due date on time, they have this company name FREEDOM PLUS and pay all your balances from FREEDOM DEBT RELIEF once they finish with the negotiation of the debt collector or credit card collector. So once FREEDOM PLUS pays all your balances with FREEDOM DEBT RELIEF MAJORS FEE with out telling you there is a MAJOR 29.99% INTEREST in top of the fee that you already pay with FREEDOM DEBT RELIEF for the remaining balance you end up with FREEDOM PLUS. So if you make your math you end up paying more than you owe. I will understand if there was a reasonable interest for the remaining balance, but they take advantage of the situation of family that where trying are best to get out of debt not to get any deeper debt, so that is my experience that i have to pay more than what i owe DON'T HIRE THEM THERE IS ANOTHER COMPANY THAT DOES IT FOR FREE INTEREST OF BALANCES YOU OWE BEWARE !!! I don't know why and how they have great reviews !!

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Reply from Freedom Debt Relief

Jul 31, 2019

Wally, Thank you for your feedback! We take these reviews seriously and would love to take a look at your account with you since with Freedom Debt relief you will never pay more than you enrolled in the program. Our team wants to address your concern a member of our team will reach out to you shortly. Thank you for choosing Freedom Debt Relief.

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K Bragg
July 26th, 2019 Daphne, AL

I found one account they had forgot. I tried to add it like the website said. I tried calling and didn’t get a response.

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Reply from Freedom Debt Relief

Jul 31, 2019

Thank you for your review and we are sorry you are having this frustrating experience. You can reach out to out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Anne Cain
July 26th, 2019 La Mesa, CA DETAILS
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Very informative on all actions and very accessible at all times

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Reply from Freedom Debt Relief

Jul 30, 2019

Thank you for the positive feedback, Anne. It's extremely rewarding to hear how much you've enjoyed our services! Please let us know how we can continue to support your debt free journey. Thank you for choosing Freedom Debt Relief!

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Patricia Nayavich
July 26th, 2019 Pittston, PA DETAILS
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I've been in the program for a little over a year and this month to very large creditors will be paid in full and you have started making payments with another smaller creditor and saved me from going to court for another creditor and set up payments but you will be paid off in one year. Excellent!! This program is not for the weak of heart and you must stay the course if possible and I just hope that we can continue to stay the course.

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Reply from Freedom Debt Relief

Jul 30, 2019

Congratulations on the amazing settlements you received, Patricia! It's great to know about your positive experience with our program. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Angel Figueroa
July 26th, 2019 Crowley, TX

FREEDOM DEBT RELIEF==YES HELP ME ON MY CREDIT CARDS DEBT. ONE MORE YEAR I WILL BE FREE..THIA AGENCY HELP PEOPLES....IT A TRUE AGENCY....KEEP UP THE GOOD JOB. BLESS YOU ALL.

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Reply from Freedom Debt Relief

Jul 30, 2019

We value your kind feedback about your experience, Angel! We're here for you every step of the way if you ever need assistance with your program. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Donna Wilder
July 26th, 2019 Clinton Township, MI DETAILS
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They are very good at what they do. Glad I chose them to help me!!

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Reply from Freedom Debt Relief

Jul 30, 2019

Our team is thrilled to hear that you have found us helpful in your journey to financial freedom, Donna! Keep track of your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services, they can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!

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Victor Rivera
July 26th, 2019 Fort Worth, TX

I wanted to avoid bankruptcy and decided to go with a trusted debt solution company. I decided FDR and it was the best decision I ever made. I’m getting closer and closer to the finish line and it feels great.

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Reply from Freedom Debt Relief

Jul 30, 2019

Victor, we appreciate your great review! Our team is thrilled to get you back on track to financial freedom. We encourage you to keep up the great work. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.

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Jenefer Gajonera
July 26th, 2019 San Diego, CA DETAILS
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It been great . I’m happy that 4 been resolved. For more to go. I have to thank to all FDR people who been helping me.

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Reply from Freedom Debt Relief

Jul 30, 2019

Thank you for your kind feedback, Jenefer. It is a pleasure to be able to help you get so close to your financial goals. Lets is know if there is any other way we can help out. Thank you for being a part of Freedom Debt Relief.

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Kay Little
July 26th, 2019 Minneapolis, MN DETAILS
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Soooooo easy and refreshingly simple ! Staff remarkable in reassuring you on your road to being debt free. Always prompt in responding to concerns and reputable in their approach. A+ service! Grateful for getting my life on track.

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Reply from Freedom Debt Relief

Jul 30, 2019

Thank you for your feedback, Kay. We work hard to meet expectations like yours and we are so happy to hear that we have hit that mark for you. We will be here every step of the way. If you come across any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.

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Tori Davison
July 26th, 2019 Orlando, FL DETAILS
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The representatives at Freedom Debt Relief are extremely helpful and patient with me all the time. I prefer to speak to someone versus using the dashboard on the internet and they could not be more accommodating at helping me understand everything. It is also very easy to be able to sign all of documents electronically rather than having to deal with paper mail. They have settled all of my accounts quickly and efficiently with the creditors that I signed into the program. I did my research prior to signing up with Freedom Debt Relief, researched may different companies and I am definitely satisfied that I chose this company over any others!!!

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Reply from Freedom Debt Relief

Jul 26, 2019

Thank you for your glowing review, Tori! We want to congratulate you on achieving your goal of financial freedom. This is why we do what we do. Our goal is to get our clients out of debt so they can live their best life. Thank you for sharing your success story. Do not hesitate to reach out to Client Services if you ever have any questions-(800) 655-6303 or e-mail us - [email protected]. Thank you for choosing Freedom Debt Relief!

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Mark
July 26th, 2019 St Louis, MO DETAILS
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Freedom Debt Relief has helped us to reduce our debt from 9 creditors to 2 and those two are in the final 2 years of being paid off. We could not have done this without their expertise and experience. Court cases were negotiated and debt totals were substantially reduced. We will have paid all 9 creditors off in 4 years. Thanks to ADR.

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Reply from Freedom Debt Relief

Jul 26, 2019

Mark, we value your feedback! Congratulations on your success thus far. We're glad to be a part of your better financial future. Keep track of your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

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MV
July 26th, 2019 Santa Monica, CA

Being deep in to the program now I will finish it out and keep hoping for the best but I can say that I recommend Freedom Debt Relief or that a thorough great job is being done. Freedom Debt Relief's A plus BBB rating should definitely be lowered! I feel the concept of the program is good and as there are other companies that do it too, I would suggest people look into those other companies and avoid Freedom when pursuing this course of action with their accounts. There is no central database where all the reps one speaks to are on the same page and can/ do provide the same information. One is not provided with a dedicated go to rep for the course of their program and has to speak with random representatives in random cities every time an inquiry needs to be made or a document provided. This I have lived first hand and it is very inefficient. Further there is no proper, complete, written , filed ,recorded documentation kept of negotiations in progress and this is HORRENDOUS!!! We are not dealing with grocery store purchases here, which by the way are recorded if one is a member of supermarket program and even they can provide document of what has been bought and sold but NOT at Freedom. Unfortunately this has definitely been a live and learn, school of hard knocks education so I am here to save others from the awful I have experienced and hope they too do not have to learn the hard way. I would really give only one star but I find that people ignore one star reviews as being too harsh.

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Reply from Freedom Debt Relief

Jul 26, 2019

We are definitely sorry that you feel this way, MV. We will have a member of our team reach out to you to go over your experience.