Freedom Debt Relief
9.5
Overall Score
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Andy Wasif
This is my second time using the service. I recommend it to everyone whose debt is becoming too troublesome. FDR helps alleviate your debt and raise your credit score.
3 weeks ago
Reply from Freedom Debt Relief
Andy, thank you for choosing our service again and for your strong recommendation! We're delighted to hear that you found our program helpful in alleviating your debt. If you have any further questions or need assistance, please feel free to reach out. We're here to support you every step of the way.
Jul. 8th, 2024
Review Source
Matthew Kelly
seems like it take way to long to get started and for the settlements to start working out also the payments seem a little off its on sum for all my debt but once some thing gets paid off the sum doesn't change something doesn't seem right but it is getting the job done so ill give it some more time to see if it starts making sense to me.
4 weeks ago
Reply from Freedom Debt Relief
Thank you for sharing your feedback, Matthew. We understand that the initial process and the settlements may seem slow, and we appreciate your patience. We aim to ensure that each settlement is handled thoroughly to provide the best possible outcome. We value your decision to give it more time, and we're committed to making the process clearer and more efficient for you.
Jul. 8th, 2024
Review Source
Teresa Bertolini
Freedom Debt Relief took the weight of the world off of my shoulders. My 1 payment is affordable and I plan on doubling up on payments to speed up the process.
4 weeks ago
Reply from Freedom Debt Relief
Hi Teresa, we are happy to hear that our program is a good fit. Keep up the great work and you'll start seeing progress in no time!
Jul. 1st, 2024
Verified Customer
Review Source
Tammy
I recently had a mixed experience with this service. There were times when I received helpful assistance and other times when I felt ignored. It was frustrating when I encountered someone who seemed indifferent to my needs. Overall, the inconsistency made it difficult to rely on this service. I found myself feeling like my time was wasted.
2 months ago
Reply from Freedom Debt Relief
Hi Tammy, we are sorry to hear that you felt ignored by our team. We understand how frustrating it can be to feel like your concerns are disregarded. An account specialist will be reaching out to assist you.
May. 14th, 2024
Verified Customer
Review Source
Daniel
I've been experiencing some difficulties with tracking my payments and understanding the timeline for transactions. Unfortunately, the lack of clarity has been frustrating.
2 months ago
Reply from Freedom Debt Relief
Daniel, thank you for bringing this to our attention, and we apologize for any frustration or confusion you've experienced regarding tracking payments and transaction timelines. Your feedback is important to us, and we're committed to resolving this issue promptly. We encourage you to reach out to our customer service team for further assistance.
May. 10th, 2024
Verified Customer
Review Source
Stanley Jack Hollander
I like the plan that FDR implemented. The ease of working with you. FDR handles any questions that I may have in a timely manner.
2 months ago
Reply from Freedom Debt Relief
Hi Stanley, thank you for your feedback and for choosing us! We're delighted to hear that you like the debt relief plan we've implemented for you and that you find working with us easy and straightforward.
May. 7th, 2024
Review Source
Kelly Long
This is a great company I like how easy it is to pay back my debt. It is such a relief to know that there is help out there, it takes the stress out of paying back what I owe.
1 month ago
Reply from Freedom Debt Relief
Hi Kelly, thank you for your feedback! We're thrilled to hear that you've found the process of paying back your debt with us to be easy and stress-free. Knowing that we've helped to relieve your stress means a lot to us. We're here to support you every step of the way.
Jun. 25th, 2024
Bill Britton
I like your ability to negotiate and settle my debt with time to pay in most instances. What I don’t like is the lack of transparency around charge offs and the tax implications it means to debtors that erodes perceived savings. Also, I wish that FDR would agree to fees coming out over time to just as you negotiate with our creditors.
1 month ago
Reply from Freedom Debt Relief
Bill, thank you for your feedback and for sharing your thoughts on our services. We’re glad to hear that you appreciate our ability to negotiate and settle your debts. We understand your concerns about transparency around charge-offs and tax implications, and we strive to provide clear information on these aspects. We also appreciate your suggestion about spreading out fees over time and will take it into consideration as we continue to improve our services. Your input is valuable to us, and we’re here to support you through every step of the debt relief process.
Jun. 25th, 2024
Review Source
AHester
This company is very respectful and I feel like they have my best interest at heart. They call and offer me ways and explain how I can pay off my debt faster. I truly am grateful for their services.
1 month ago
Reply from Freedom Debt Relief
Thank you so much for your kind words! We're thrilled to hear that you feel respected and that our team has your best interest at heart. It's our goal to provide you with the best possible service and support, and we're glad to know that our efforts to help you pay off your debt faster are appreciated. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here for you every step of the way!
Jun. 25th, 2024
Review Source
April Borgard
I love the relief I feel from this program. A big weight off of my shoulders from the medical bills that were weighing me down for years. Thank you freedom debt relief! I'll recommend you forever to everyone I know!
1 month ago
Reply from Freedom Debt Relief
Thank you for your feedback, April! We're glad to hear that you've had a positive experience with us. It's great to know that our efforts are helping to stop the collection calls and reduce your debt. We're committed to helping you get back on track and are here to support you every step of the way. Thank you for choosing FDR!
Jun. 25th, 2024
Review Source
Geoffrey Burtt
It’s a slow process, but I knew that going in. My credit numbers have tanked, but I knew that would happen. I do have breathing room to survive, and that was the immediate concern.
1 month ago
Reply from Freedom Debt Relief
Thank you for sharing your honest feedback, Geoffrey. We understand that the process can be slow and that there can be an impact on your credit score, which you anticipated. It's great to hear that you have the breathing room to manage your immediate concerns. We're here to support you every step of the way and to help you achieve long-term financial stability.
Jun. 25th, 2024
Review Source
Nico Dem
So far, I have had a wonderful experience with the sign up process. The way everything was explained to me, with my fears, was to be commended. I feel I have made a great choice.
1 month ago
Reply from Freedom Debt Relief
Hi Nico, thank you for sharing your wonderful experience with us! We're thrilled to hear that the sign-up process was smooth and that our team was able to address your concerns effectively. Your satisfaction and confidence in choosing Freedom Debt Relief mean a lot to us.
Jun. 19th, 2024
Review Source
Shaheen Ali
1 month ago
Reply from Freedom Debt Relief
Shaheen, thank you for taking the time to share your experience with our team and for speaking so highly of us. We would like to take the opportunity to congratulate you on achieving such a rewarding milestone of becoming debt free!
Jun. 6th, 2024
Review Source
Anita Johnson
The problem is easy to understand and very flexible. It works well with the my time and budget. The counselor's are very helpful and encouraging. This is the best and the last program I will ever need. Thanks!!!
1 month ago
Reply from Freedom Debt Relief
That's wonderful to hear, Anita! We're thrilled that you find our program easy to understand, flexible, and accommodating to your schedule and budget. Thank you for your kind words, we're honored to have the opportunity to assist you.
Jun. 12th, 2024
Review Source
Aubrey Montano
I mean, honestly… it kind of saved my life? Not literally, obviously, but like in the way that I feel good about my future. I used to feel dread so intense I wanted to die because I was afraid of the debt I’d accrued from student loans and credit cards (which I had used throughout the pandemic to pay for nearly everything). Now, I can wake up and feel lighter knowing that there is someone working to reduce my debts in a way that is actually affordable, and it feels good to see how much I’m saving.
2 months ago
Reply from Freedom Debt Relief
Thank you so much for sharing your experience with us, Aubrey. Your message truly touched us. We’re incredibly happy to hear that our program has made such a positive impact on your life and your outlook on the future. We understand how overwhelming debt can feel, especially when it’s accrued under challenging circumstances like the pandemic. It means a lot to us to know that our efforts are helping you wake up feeling lighter and more hopeful. Please let us know how we can continue to support you!
May. 22nd, 2024
Review Source
Amanda V
I truly believe in this program because it’s worked for me. They are fabulous to work with and send me updates all the time. They do not let you go through it alone. And always communicate about what’s going to happen next. I would recommend this company to everyone.
2 months ago
Reply from Freedom Debt Relief
Thank you for sharing your positive experience with our program, Amanda! We're thrilled to hear that it's been effective for you and that our team's communication and support have made a difference.
May. 15th, 2024
Review Source
Leigh Sutton
Not too many organizations that can be trusted these days, but I trust you now. I remember that very first day speaking with Jorge through my tears, skeptical of any real change. He was SO kind. Now I see the changes and the negotiations working! I thank God for you and your organization. 🩵
2 months ago
Reply from Freedom Debt Relief
Thank you so much for your touching review, Leigh! We understand the importance of trust, especially in challenging times. It warms our hearts to know that Jorge’s kindness made a positive impact during your initial conversation. We’re thrilled that you’re now seeing the changes and progress with our negotiations. Your trust means everything to us, and we’re committed to continuing to support you on this journey. If you ever need anything or have questions, please don’t hesitate to reach out. Thank you for being part of the Freedom Debt Relief family!
May. 15th, 2024
Kimberly Robinson
Other then the stress of debtors calling and the slow process of everything I feel this was the best direction I could've taken to resolve my debt and eliminate alot of interest owed. Freedom Debt Relief is very thorough, knowledgeable and empathetic through the whole process.
2 months ago
Reply from Freedom Debt Relief
Hi Kimberly, It's great to hear that you've found a positive direction for resolving your debt with us. Dealing with debt can be incredibly stressful, especially with the constant calls from creditors and how slow our process can be at the beginning. Keep up the great work! Thank you for trusting us and choosing us.
Apr. 30th, 2024
Verified Customer
Review Source
Alta
Freedom Debt Relief provided a very thorough step-by-step program to resolve my debt issues in a timely way. They provided excellent service in answering all my questions in the process.
4 months ago
Reply from Freedom Debt Relief
Hi Alta, thank you for taking the time to share your experience with us! We're delighted to hear that our step-by-step program was able to help you resolve your debt issues in a timely manner. Providing excellent service and clear communication is always our priority, so we're thrilled that we were able to answer all your questions throughout the process.
Apr. 1st, 2024
Verified Customer
Review Source
Lauren Gnipp
I loved everything about the program. It was a small process to get started but once things were set I really didn’t have to do anything. It has been a very helpful experience
4 months ago
Reply from Freedom Debt Relief
Thank you for your feedback, Lauren! Awesome job sticking with the plan and we want to say thank you for choosing us and sharing your experience.
Mar. 5th, 2024
Review Source
Rachad Lafrance
I have went through a terrible divorce And everything was in my name and I couldn’t afford to pay credit card together so I went to Freedom Debt and one of the guys I talked to went through the same situation and he gave me a plan that I need to stick to. LOVE IT. They are very understanding and easy to work with. I couldn’t pick a better group for my Situation. Love it
3 months ago
Reply from Freedom Debt Relief
HI Rachad, thank you so much for sharing your experience with us! We understand how challenging it can be to navigate financial difficulties, especially during such a tough time as a divorce. We're truly grateful for the opportunity to support you through this journey. It's heartwarming to hear that our team member was able to relate to your situation and provide you with a plan that suits your needs.
Apr. 23rd, 2024
Verified Customer
Review Source
Regina Rogers Republic, MO
Using Freedom Debt Relief has been a godsend. I would recommend them to everyone. It's safe, secure, and very helpful. They take all of the time and stress off of us and that is one less thing to have to deal with. Thank you so much, Freedom Debt Relief!!
6 months ago
Reply from Freedom Debt Relief
Hi Regina, we are happy to hear that we have been able to provide you with relief! We appreciate you for trusting us! Thank you for this review and we are thankful that you chose us to help support your financial goals.
Jan. 11th, 2024
Verified Customer
Review Source
Valerie Aguirre Fallbrook, CA
Being enrolled with Freedom Debt Relief has helped me get my finances back on track. Also, has helped me be more financially responsible. It helped take off all the pressure and stress of not knowing how I was going to pay my debt down. I’m so glad I chose to trust Freedom Debt Relief in helping me with paying off my debt.
8 months ago
Reply from Freedom Debt Relief
This is so amazing to hear, Valerie! We are so thankful that you chose us to help you create a plan to get out of debt and even more thankful that you are sticking with the plan! You are doing a great job, thank you for your dedication to your program!
Nov. 15th, 2023
Verified Customer
Review Source
Eddie
The entire experience was great. Everything we were told would happen did happen. Only surprise was the final debt with American Express which was very irritating. However, it was finally resolved and we are finished with the program. Just stick to the program and will work. Thank you so much Freedom Debt Relief!!
8 months ago
Reply from Freedom Debt Relief
This is wonderful to hear, Eddie! Thank you so much for taking the time to share your experience with us! Huge congrats to you for being debt free - you did it!!
Nov. 15th, 2023
Review Source
Daisy Olivo
FDR has assisted me in pursuing my economic goals of debt free without bankruptcy
4 days ago
Reply from Freedom Debt Relief
Daisy, we are happy to be your partners in your journey towards a brighter financial future! Keep up the great work!
Jul. 26th, 2024
Verified Customer
Review Source
Milton
excellent service
excellent communication
excellent performance
2 weeks ago
Reply from Freedom Debt Relief
Thank you for your wonderful review, Milton!
Jul. 15th, 2024
Verified Customer
Review Source
Melissa
They have been very helpful and i appreciate the communication.
2 weeks ago
Reply from Freedom Debt Relief
Melissa, thank you for sharing your experience regarding our service efforts!
Jul. 15th, 2024
Verified Customer
Review Source
Daniel
I like the way they handled my highest debts first and very quickly.
2 weeks ago
Reply from Freedom Debt Relief
Hi Daniel, it is great to hear about your progress so far! Keep up the great work!
Jul. 15th, 2024
Verified Customer
Review Source
Mark Perry
Love it!! They’re doing for me what I couldn’t do for myself.
3 weeks ago
Reply from Freedom Debt Relief
Hi Mark, it is great to hear that our team has been able to support you!
Jul. 11th, 2024
Verified Customer
Review Source
Kathryn
The explanation of the program was clear , all of my questions were answered.
4 weeks ago
Reply from Freedom Debt Relief
Hi Kathryn, it is great to hear that our team did a great job at explaining our process and helping you feel comfortable with our program. Thank you for choosing FDR!
Jul. 1st, 2024
Review Source
Maureen Ciliberto
I am still relatively new to the experience, having just started in the middle of January, 2024. However, I wanted to provide this review because in just a brief month and a half I have already received my first settlement and I am on the way to even more progress!
I will admit, the first few months are still a bit unnerving since I continue to receive collection calls and certified mail stating that my account has gone to collections. This has been the most challenging part of the program, especially for someone who has never been late on a payment before - until several life circumstances in rapid succession threw a wrench into the works and everything started to fall apart.
Reaching out to Freedom Debt Relief happened after I had exhausted every other option, thinking I could figure it out on my own, which only led me into more financial distress. After making the first call I realized I was in the right place! Everyone I spoke with handled my situation in such a caring and supportive way, with absolutely NO judgement. I put my financial burden into their hands, and began making the pre-determined payments into my account. I kept in contact with them every time I received a notice or if my debt was turned over to collections, and they took it from there! They are phenomenal to work with and very reassuring. I was very nervous at first but when that first settlement occurred, I knew I was going to be able to see my way out of this mess. I still have a road ahead of me, but now, knowing that this program WORKS, I am able to navigate it with much less stress and anxiety! Thank you from the bottom of my heart Freedom Debt Relief! My only regret is that I didn’t do this sooner!
3 months ago
Reply from Freedom Debt Relief
Hi Maureen, thank you so much for taking the time to share your experience with us! We're thrilled to hear that you've already seen progress and received your first settlement in such a short amount of time. We understand that creditor calls and collections communications can be incredibly stressful, especially for someone who's never been in this situation before. It's truly heartening to know that our team was able to provide you with the support and care you needed during this challenging time. We strive to create a judgment-free environment where our clients feel understood and empowered to take control of their financial situation.
Mar. 27th, 2024
Review Source
Paul Domenick (Padilla) New York, NY
I joined Freedom Debt Relief about four months ago because I needed to consolidate my growing debt. I found them on the Forbes top five organizations for consolidation debt, and I called all of them. Out of all five, I chose Freedom Debt Relief because they were upfront, called me back immediately, were willing to work with my unique circumstances, and got me enrolled almost immediately. Furthermore, I've had to do very little work. I simply stopped auto-payment on some of my debt and haven't answered any of my debt collectors. Why? Freedom will explain all of that to you. Last, whenever I have needed advice on anything, they email me back almost immediately with easy, laymen's language, and I couldn't be happier. I have complete trust in this company, and I can't wait until all my debt is paid off. Patience is worth it, and I was still able to hold on to a couple of small accounts to manage on my own. Freedom means...well...freedom. Freedom gives you all the power and decisions related to your account. I highly suggest you choose them.
5 months ago
Reply from Freedom Debt Relief
Hi Paul, thank you for sharing your review! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
Feb. 23rd, 2024
Review Source
jacqui s Bohemia, NY
What i disliked is that there are times when there seems to be a lack of communication within certain departments, i.e. customer service and the negotiation departments, as well as the fact that when you upload documents and you call to advise the team that you have uploaded documents that are urgent, it doesnt get addressed or should i say, acknowledged. I have to call to advise representatives that i had uploaded documents and i have not heard from anyone, can someone address this matter urgently. My loans were being negotiated at one point, rapidly and creditors were sending me letters to counteract the negotiations.
there is also the ledger/accounting procedure. this need to be much clearer for clients to understand properly, because my monthly deposits are automatically withdrawn and there will be times when i see "loans" are being deposited, and there were at least one or 2 occasions with a creditor where negotiations fell through yet i was charged fees and when it went through again for the same amount of money, i was charged fees again. I had to be consistent in calling and following up and had to be checking almost daily to ensure that things were going or moving after i authorized payments.
There are other discrepancies like customer service, one or 2 members got rude and hung up on me and almost tried to "reprimand" me when i was explaining my situation.
5 months ago
Reply from Freedom Debt Relief
Hi Jacqui, thank you for bringing this to our attention. We are sorry to hear that you had poor encounters with our team. We would love the opportunity to speak with you if you have the time.
Feb. 8th, 2024
Verified Customer
Review Source
Eric
We ran into problems with medical bills and couldn't pay a lot of our credit cards and stuff like that. I came across Freedom Debt Relief's number and I gave them a call, and we got all set up with them and they've been doing a great job since. They've been able to answer all our questions if we've ever had a problem. They've explained what we needed to do. So they've been very helpful. They've done a tremendous job up to now and there's kind of light at the end of the tunnel and I can thank them for that.
9 months ago Edited January 10, 2024
Reply from Freedom Debt Relief
Eric, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Oct. 24th, 2023
Verified Customer
Review Source
April Sterly
They have settled more accounts for me in 21/2 months then the program I was on for 2 years
1 month ago
Reply from Freedom Debt Relief
April, it is great to hear about your progress! Keep up the great work!
Jun. 14th, 2024
Verified Customer
Review Source
Susan Santa Maria, CA
Great company to work with. I was drowning in debt and didn't see a way out. I took out a lot of high interest loans/credit cards so was really in need of help. Have been with Freedom Debt Relief for about 5 years and it has really paid off greatly! My credit score has increased by over 200 and is continuing to go up. I am close to being debt free and have learned to stay away from high interest loans and credit cards. A huge learning experience! Most of my debts were cut in half and no more continuing interest. Very easy to talk to and questions were answered quickly. So thankful for this company and would highly recommend it to anyone who is drowning in debt.
1 year ago
Reply from Freedom Debt Relief
Reading your story made our morning, Susan! Thank you so much for staying committed to your program, we know it is not always easy but you did it! We're so grateful you chose us and we wish you nothing but continued success.
Jul. 14th, 2023
Verified Customer
Review Source
Yesenia Phoenix, AZ
I was like stuck in a position where I didn't know what else to do amd all these debt were accumulating. I was pregnant with my twin boys and my husband was the only one working, but he was barely working because he was constantly taking me to the doctor's office, so everything was piling up. We looked it up online and Freedom Debt was the first one we saw. We did some investigation and we can called you guys and the representative was really nice and gave us some information about who Freedom Debt Relief is and why we should join. Thank you so much for helping us out. Not just me but my whole family - getting out of this hole that we've dug ourselves in. You guys were able to extend us a hand and get us out of that debt and we finally feel free, so thank you so much for all your guys's help and support.
You guys have great customer service. Really great representatives who are very compassionate, show empathy, and they're really genuinely nice. I would receive text messages saying 'Hey you have something pending or setteling or that's about to be settled'. So that's something that I really appreciate.
2 years ago
Reply from Freedom Debt Relief
Yesenia, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Jun. 7th, 2022
Verified Customer
Review Source
Ipanema Ordonez Fountain Valley, CA
For someone who didn't believe in credit and was directed into asking for it, I believe that Freedom Debt Relief is someone who understands that credit can not be forced into a person by deceitful ways or means. Freedom Debt Relief understands those, like me who prefer to spend it if you have it. In other words, help you to get your peace of mind back, by doing what is right. They lead you to the deliverance from deceitful ways. At least, this was my case. I am giving back, what I never asked for since the beginning. Thank you Freedom Debt Relief for understanding the ways of deception people like me go through. Although the credit system can be good. It can also be offered to those who are not forced to get it, and who willingly seek for it, based on their understanding about rates, time frame (to pay back) length of loan, etc, etc.
2 years ago
Reply from Freedom Debt Relief
It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
May. 6th, 2022
Verified Customer
Review Source
Jessica Aronson
I rate FDR 5 because of the Professionalism and compassion the staff of the whole Whole program has for the the clients is very amazing, they understand,they don't judge as to why your calling , all they want to know is How they can Help Us And we help ourselves as well They don't judge about why we are calling They are just Happy That they can Help us if we give them a chance to prove what they are working with and they go over everything with you,they make you feel very safe , comfortable,and not want you to take yourself out of life permanently,The representative I spoke with for the first time cried with me cus I explained My Diagnosis of Mentally ill and I wanted to end my life I was close and she told me everything is going to be ok,and it's in there hands now and they will take care of everything and then I was proven that to be true! Thank You
2 years ago
Reply from Freedom Debt Relief
Jessica thank you for taking the time to review your experience with us! Its always great to hear that you're happy with the program and the choice that you made, to allow us to help you in your journey to financial freedom!. We look forward to you achieving your goals of becoming debt-free. Thank you for choosing Freedom Debt Relief.
Apr. 20th, 2022
Verified Customer
Review Source
Stephanie Schultz Las Vegas, NV
Enrolling with Freedom Debt Relief was the best course of action I've done after coming to terms that I was way over my head with debt. From my own personal experience Freedom Debt Relief associates have been nothing more than kind and reassuring in my journey to get out of debt. With their helpful associates and helpful articles/videos I've ceased worrying and continue to pay into my account to help speed up the graduation program. I am happy to say that from the nine in my account have been completed, three being paid off and the remaining in negotiations. Another thing that I'd like about it they give you the option to either increase your payments for a faster completion or pay more into when you can.
3 years ago
Reply from Freedom Debt Relief
Thank you, Stephanie, for taking the time to leave us a review! We're overjoyed to hear about your experience with our team and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Jan. 20th, 2021
Verified Customer
Review Source
Crystal Grandy, NC
My situation was just too overwhelming to handle by myself. I was trying to figure out a budget that would work best for me and they actually have helped me with that. Freedom Debt Relief is very knowledgeable and they're always extremely polite. Just about every experience that I have had to call and talk to someone the problem is always resolved.
I would say a 5. I mean I was a little apprehensive at first just because of the process that I had to go through. But they handle all the creditors that I have and I don't have to worry about it I have confidence in them that they'll take care of that for me and it will get resolved.
3 years ago
Reply from Freedom Debt Relief
Crystal, we are overjoyed on how the program has benefited you! We take great pride in ensuring we can support you through every stepping stone in the program. We want you to continue to lean on us if you need anything in the future. Remember, we can be reached at 1(800)-655-6303 or through your online portal at www.fdrclient.com. Thank you for letting us be your partner on your journey to a debt-free future.
Aug. 18th, 2020
Verified Customer
Review Source
Jo Ann Nelson Louisville, KY
Great program. I tried negotiating on my own, what a pain, the bullish attitude most Credit card companies have was hard to take. FDR was the answer. It takes time and patience on the consumers part for the program to work. I have been in the program over 3 years , several settlements later, one in July and September, I can see how the program is working for me. My credit has improved, I have learned to live without a credit card, within my means and best part NO creditor calls. I know it is my responsibility to keep track of my credit, make my payments every month and just set back and let the program work.
4 years ago
Reply from Freedom Debt Relief
Jo-Ann, we are grateful for your honest review. We understand the struggle of trying to find resolutions to your debt, and it's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and we look forward to assisting you in becoming debt-free. Please call Client Services at (800) 655-6303 if you ever need our assistance. Thank you for being the best part of Freedom.
Jul. 11th, 2020
Verified Customer
Review Source
Anonymous Elmont, NY
I unfortunately went through a hardship so I had to use them, but I'm glad I did because they are a very good company and they answer all my questions and they are doing everything that they said they're gonna do. They try and negotiate as low as they can and they work with you when it comes to payments. I have a client dashboard and whenever there's something that needs to be done, they'll send me an email saying to check in client dashboard. THey give me regular updates every couple of months with whatever's going on my account so they're helpful. The representatives are always professional and always working with you. You know whenver I need to speak to smoenoe, you know there's always someone available.
4 years ago
Reply from Freedom Debt Relief
Your feedback is absolutely amazing! We're sorry to hear a financial hardship is what led you to our program. However, we are grateful for the opportunity to assist! Our advocates in Client Services strive to provide a world-class experience for each of our clients. Great job utilizing the Client Dashboard to stay informed about the details of your account. We also appreciate you for speaking so highly about our level of professionalism and the knowledge of our Client Services team. It is an honor to accompany your financial journey. Thank you for choosing Freedom Debt Relief as your guide.
Jun. 3rd, 2020
Verified Customer
Review Source
Tracy B
For nearly five years, I was relying on credit to help pay for my aging parents to receive care. My mother had to move into a full-time Alzheimer’s memory care center. Shortly after, my father had to go into assisted living. We were already using my Mom’s Social Security and my Dad’s retirement pay to cover the costs for my Mom. When Dad required help, it was up to me to cover the financial side of things. The interest on the credit cards just kept building. Suddenly, I was being crushed by the debt. I just couldn’t keep up with the payments and still be able to pay rent and buy food. Freedom Relief was the answer for me. It’s been painful to watch my good credit rating sink, but now that the debt has been negotiated, I can begin to rebuild my credit.
4 years ago
Reply from Freedom Debt Relief
Tracey, thank you for sharing your experience with us. We are terribly sorry to hear of the hardship that led you here, but we applaud you for taking the first step to regaining your financial freedom! Feel free to lean on us if you need anything at (800) 655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!
May. 19th, 2020
Verified Customer
Review Source
Carolyn Smoth
I have only had one issue so far. I thought one of my creditors was enrolled in the program. I got a letter saying I was being sue by the creditor. I immediately called FDR. They told me it could not be enrolled since the creditor had sued me. I called the lawyers associated with FDR. And, they said the same thing. The creditor was originally out in the list to be enrolled. I did t realize it was not enrolled until I got a summons. I still have not gotten a reason as to why it was never enrolled. I finally gave up and am having to pay a reduced amount to the creditor...not happy, but that has been my only issue.
4 years ago
Reply from Freedom Debt Relief
Thank you for your honest feedback, Ms. Carolyn. While we are glad to know your experiences have been positive for the most part, it's hard not to be disappointed regarding your recent experience. It is frustrating when creditors choose litigation to collect a balance. It's an even greater frustration not having the ability to service an account outside of our program. We are thankful to hear the creditor agreed to terms that allow you to resolve the balance due. Again, we appreciate your feedback and, thank you for choosing Freedom Debt Relief.
Apr. 24th, 2020
Verified Customer
Review Source
Jennie Krout
Ever since I was so broke to even make a payment, I saw a Facebook post comes up for FDR and I was able to do the quote. At the end there was a number and I called and he had all my info, and we talked numbers and what I could afford. Took a couple phone calls to be completely done but all in all, I was excepted and the low amount to pay a month was perfect for my waitressing career (before the corona virus). Any questions I had, they were there to help in any way. Always there and it's nice to call and jot be on hold, you get a voice mail and someone calls you back if any questions. They are awesome!
4 years ago
Reply from Freedom Debt Relief
Jennie, we are so happy to see another satisfied client. Our goal is to provide our clients with grade A service throughout their time with us. Reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for being the best part of Freedom Debt Relief!
Apr. 9th, 2020
Verified Customer
Review Source
Rather not say"
I've been with them for awhile now and have not had any problems I was surprised how easily things got to moving and within a few months I was on my way to paying off 1 # creditors there are some bumps in the road but it'll all work out also if you ever run into any problems with creditors calling you I've been instructed to tell them I'm with "Freedom debt relief... I've give them there phone number say and tell them to have a nice day. This is better than filling for chapter #3 bankruptcy and when I'm done I've learned my lesson more than once ... No more credit cards cause if I want something then save a little here & there till I could walk in and say I'm paying cash tku to me that's the best I've learned that times are bad learn to do with out once in a blue moon I'll treat my self to a movie at Red Box instead of going to the show .Everyone can learn a lesson by clients at FDR' .
4 years ago
Reply from Freedom Debt Relief
We are so thrilled to hear that you are satisfied with our services! It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and we look forward to assisting you in becoming debt-free. If at any time you need our assistance please call Client Services at (800)0 655-6303. Thank you for choosing Freedom Debt Relief.
Apr. 8th, 2020
Verified Customer
Review Source
Christine
It is easy to enroll in the program, and they are flexible. As a single, working parent, my time is limited. It is so relieving to know that FDR is there to do the negotiating, and I experience less stress having to deal with creditors myself. I have had to temporarily stop making payments for a short period of time without having to discontinue the program. I would suggest taking the insurance in case a creditor sues you. I was sued by a creditor and luckily I had taken the insurance. The FDR team and their partners helped get me through the stressful time! It is also easy to get in touch with customer service. No matter who I talk to, they are always able to answer my questions, and are friendly.
4 years ago
Reply from Freedom Debt Relief
Christine, we appreciate your thoughtful feedback. We are pleased to hear about your success within our program. We work very hard to ensure our clients are able to receive not only debt relief but also stress relief, as we want the program to feel easy for everyone. If at any time you need our assistance please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom!
Apr. 8th, 2020
Verified Customer
Review Source
Jennifer Powell
Excellent! They have been very helpful and are always a phone call away when there is an issue. I was feeling very overwhelmed by my debt constantly accumulating interest with high interest rates, not being about to make large enough payments to pay off the interest, and constant calls from creditors. I was nervous about calling because I have tried debt consolidation before and was told there was nothing that could be done to help. But after speaking to Jake, I was very relieved and started to feel like I was in control again. Now it does take a little time, but there is a light at the end of that tunnel, and some progress is a lot better than no progress!
4 years ago
Reply from Freedom Debt Relief
We appreciate your feedback, Ms. Powell. It is our pleasure to provide you with a world-class customer service experience! If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for being the best part of Freedom Debt Relief!
Mar. 17th, 2020
Verified Customer
Review Source
Jeff C.
Freedom Debt Relief has truly helped me take control of my credit card debt and has worked hard to settle each balance as favorably as possible. Their fee is 25% of the balance settled but in a couple of instances the settlement was at only 20-25% of the balance owed! This is far better than I could have done on my own and I have not had to deal directly with any creditor, other than to provide FDR's contact information. My program is almost complete and I should "graduate" at the two year mark. I could not be more grateful for the staff people I have worked with and I highly recommend Freedom Debt Relief to anyone who struggles under excessive credit card debt!
4 years ago
Reply from Freedom Debt Relief
Hi Jeff! We love to hear about our client's success in our program! Keep up the great work and remember we are here throughout your program! So if you ever have any questions or concerns, don't hesitate to reach out to us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!
Mar. 5th, 2020
