Freedom Debt Relief
check_circle VerifiedFreedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.
The company has considerable industry experience and high client satisfaction ratings.
With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.
The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 39 states.
On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.
View Freedom Debt Relief reviews below.
The Good
- Excellent Settlement Program and Debt Relief Services
- Experience and Accreditations
- Great Freedom Debt Relief Reviews
- Online Dashboard
- No Fees Charged Until After Debt is Settled
Excellent Settlement Program and Debt Relief Services
Freedom Debt Relief has several great advantages to its debt settlement services including:
- Low minimum of $7,500 in debt to begin debt settlement
- Costs between 15 and 25 percent of the total unsecured debt
- Free consultation with a Certified Debt Consultant
Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.
Experience and Accreditations
As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.
Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).
FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.
Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit before you start the debt settlement process.
If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report.
While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.
Great Freedom Debt Relief Reviews
Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.
Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.
Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.
Online Dashboard
One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.
Not many debt settlement companies in the industry offer such helpful tools.
No Fees Charged Until After Debt is Settled
As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.
Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.
Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.
Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.
Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.
The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.
The Bad
- Freedom Debt Relief Cost
- Limited Availability
- Complaints
- Consumer Financial Protection Bureau Lawsuit
Freedom Debt Relief Cost
One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.
Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.
Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.
Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.
So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.
However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.
Limited Availability
Freedom Debt Relief offers debt settlement programs in only 39 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.
Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.
Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.
An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.
Complaints
While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:
- Debt settlement takes too long or isn't as effective as people hoped
- FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt
These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.
Consumer Financial Protection Bureau Lawsuit
In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:
- Make it clear that in some cases FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
- Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
- Make it clearer to consumers under what circumstances they will be charged a fee
- Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
- Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statues
- Pay restitution money to injured consumers
- Pay a civil penalty
It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.
The Bottom Line
Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief).
While people interested in other debt resolution methods, like credit counseling, a debt management plan or debt consolidation loan, will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.
FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation.
Call our recommended rep over at Freedom Debt Relief below.
1-(855) 491-1073
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Freedom Debt Relief Frequently Asked Questions
What is Freedom Debt Relief?
Freedom Debt Relief is a debt settlement company. We offer a debt settlement program that helps you get out of debt faster and for less. With over 15 years of experience working to reduce our clients’ debt, we have resolved over $10 billion in debt since 2002.
How does the Freedom Debt Relief program work?
After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, we present the offer for you to sign off on. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when we collect our fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. We repeat this process with all of your debts until you no longer owe anything on your enrolled debts.
How does Freedom Debt Relief affect your credit?
Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, they will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.
How much does Freedom Debt Relief cost?
Our fee ranges from 15%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay us our fee in advance of a settlement on a debt.
What kind of debt does Freedom Debt Relief work with?
Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could qualify for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, do not qualify.
What happens if a creditor tries to sue me during settlement?
Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief makes available to its clients an optional subscription to a legal network of lawyers, which could help in these instances where you get sued.
Is forgiven debt taxable?
According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.
Message from
Freedom Debt Relief
User Reviews
Star Rating
11,270 Reviews
Review Breakdown
Sentiment Criteria
CAROL a KULZER
so far so good...they have settled two of my accounts...very easy to work with and very helpful
Reply from Freedom Debt Relief
Jan 08, 2020
Greetings, Carol! Congratulations on the two settlements thus far. We look forward to continuing settling your debt. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Karmen
Debbie was so helpful and nice, She answered all my questions and made me fill so comfortable, I had some trouble things happen to me this past year and doing this has given me some comfort.
Reply from Freedom Debt Relief
Jan 08, 2020
Karmen, thank you for such amazing feedback about your experience with Debbie! We take pride in providing world-class Customer Service to our clients. If you have questions, contact Client Services at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Sara
They have been wonderful to work with ! I no longer have those embarrassing harassing phone calls to deal with .
Reply from Freedom Debt Relief
Sep 05, 2019
We are glad that we were able to assist you with handling creditor calls. Please let us know how else we can support the debt free journey. Our Client Services team is available 7 days a week to address your questions and/or concerns. Thank you, Sara, for choosing Freedom Debt Relief. Here's to financial freedom!
Kimberly Kalina
I feel it takes too long to get the debt settled.
Reply from Freedom Debt Relief
Jan 08, 2020
Kimberly, keep in mind our settlements are secure and offer you a reduction in your debt that will lead you to become financially free! Client Services can be reached at 800-655-6303 and would love to assist you with any questions you may have. Thank you for choosing Freedom Debt Relief!
dlsslpr2
No communication. I was taken for several months of fees while they were sitting on my money. I had to call several times to get my final settlement completed.
Reply from Freedom Debt Relief
Jan 06, 2020
We are sorry to hear about your experience with us, Aaron! We would love an opportunity to discuss this matter with you and go over your program. It sounds like you are close to your graduating the program, and we would like to ensure we can obtain your goal of financial freedom. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.
Rose Serrano
I am so happy that FDR has helped to eliminate those calls from creditors. We made money mistakes and FDR gives us the chance to fix those mistakes. I am very happy with FDR and the cost of the program is worth every penny!
Reply from Freedom Debt Relief
Nov 17, 2018
Congratulations on your settlement, Rose! We think it's wonderful that you're feeling great relief from your debt! We're looking forward to your next milestone and in the meantime, please don't hesitate to contact our client services team when you have questions regarding your account, simply call (800) 655-6303 or email [email protected] Thank you for being a part of Freedom Debt Relief!
Mechael Choate
I would never do it again. They do not settle your debt’s until you’ve accrued more interest, and fees. Then months, or sometimes years later, they settle your debt and claim they’ve given you a 50% or 60% settlement. But it would not be even that high have they settled it two years ago. Big mistake.
Reply from Freedom Debt Relief
Jan 03, 2020
Mecheal, we're sorry to hear you are not pleased with the results our program has provided. A member of our team will be reaching out shortly to discuss your concerns.
James
Dropped the ball. I had my wages garnished and couldn't be provided with an explanation of who was the debtor. I found out on my own that a settlement had already be approved so the debtor is getting a double payment. Not very happy and not looking forward to when I'll get screwed again.
Reply from Freedom Debt Relief
Jan 06, 2020
We empathize with your frustrations, James, especially when a creditor decides to collect the outstanding debt through litigation. You must keep us informed of any documentation given to you concerning any of your creditors enrolled with us. We would love to discuss this experience with you. One of our experienced team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief!
Lawrence
The folks at FDR have been very professional, very caring, very competent! They give me the confidence that I will finish this out and get all of these creditors paid off.
Reply from Freedom Debt Relief
Jan 08, 2020
Lawrence, we're glad we were able to instill the confidence in you to believe in us! We are working hard to negotiate your debt and save you money. As we continue the journey, remember you can view your accomplishments with us by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Laura Huggett
They take care of everything. It is difficult to deal with the nonstop calls from creditors but I just kept telling them to contact Freedom Debt Relief to get the matters taken care of. I had my first settlement in just a few months.
Reply from Freedom Debt Relief
Jan 08, 2020
Laura, we appreciate you leaving us a review! We understand how stressful this can be, but rest assured, our negotiations team will work diligently to reach the best settlements possible for you. If you are ever feeling uneasy or just need someone to talk to about your account, reach out to Client Services (800) 655-6303 or [email protected] Thank you for choosing Freedom Debt Relief!
Susanne Heldt
It took longer that I thought to get my first settlement, but the first settlement came and was very exciting! My remaining debt for the settlement is 40% of the original debt! That is awesome! Then the second settlement came two weeks later, this one not as good but I'm happy to get the settlement and save the money. I called at least once per week and talked to FDR Reps before any settlement just wanting to get encouragement, I felt reassured after each call. I almost gave up a couple times this was in the 7th and 8th months but the Reps told me "You are so close to a settlement don't give up now, it will undo all the work we have done." The Reps were always pleasant to talk to, even though they probably could see my account and the number of times I called in. They were always understanding and nice to me. Best advice I can give please have patience and trust that they have your best interest at heart and let them do their jobs.
Reply from Freedom Debt Relief
Jan 08, 2020
Congratulations on all your success, Susanne!!!! We are ecstatic to hear about your experience with us. We love to give our clients assurance that we will always work in their best interest. If you are ever feeling uneasy or just need someone to talk to about your account, reach out to Client Services (800) 655-6303 or [email protected] Thank you for choosing Freedom Debt Relief!
Edward
So far so good, Freedom Debt Relief has helped me to get on the road to being debt free.
Reply from Freedom Debt Relief
Jan 08, 2020
It is our pleasure, Edward! We take pride in providing our clients with excellent service while obtaining their goal of financial freedom! We encourage you to continue using the Client Dashboard, since, it is a great tool to follow all updates with your program. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for being a valued client of Freedom Debt Relief!
Verified Customer
Judith A Janssen
Freedom Debt Relief has been such a relief in taking care of my bills and they have stuck with me; but haven't bugged me. One does need to stick to your payment schedule I have nothing bad to say
Reply from Freedom Debt Relief
Jan 08, 2020
Greetings, Judith! We are happy that we have been able to make this experience stress free as much as possible. We work extremely hard to help and support our clients through this difficult journey. As you fulfill your program commitment each month, you become one step closer to becoming debt-free. Please contact Client Services at (800) 655-6303 or at [email protected] if you have any questions or concerns. Thank you for being a valued client of Freedom Debt Relief!
Verified Customer
Diane Rustan
I liked how I was always able to talk to an individual. The staff was always helpful and polite
Reply from Freedom Debt Relief
Jan 08, 2020
Diane, we strive to provide excellent customer service throughout your program with us. We thank you for taking the time to tell us about your experience. In the future, feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at [email protected] Thank you for choosing Freedom Debt Relief!
Verified Customer
Charles Bartosavage
Communication, the process has been great and in 3 years being debt free is something I could of never done without them
Reply from Freedom Debt Relief
Jan 08, 2020
Thank you for taking the time to leave us such a stunning review, Charles! Communication is extremely important for us, and we like to make our clients feel as comfortable as possible while going on this adventure to financial freedom! Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at [email protected] Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Verified Customer
Chris Romeo
Easy to talk to and legal team is fantastic.
Reply from Freedom Debt Relief
Jan 08, 2020
Hello, Chris, thank you for your feedback. It is our pleasure to provide you with constant support throughout your debt relief program. Our team of professionals looks forward to further assisting with all of your needs. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Verified Customer
Susan
Everyone from the beginning I have dealt with have been amazing. They did what I couldn't have done, now I'm just a few months away from being debt free, it's awesome. I have been so grateful for them.
Reply from Freedom Debt Relief
Jan 08, 2020
Thank you very much, Susan! We're very pleased to know we've been able to assist you whenever you've needed it! As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Verified Customer
Sandra Sharples
Excellent! They have negotiated down a lot of my debt!
Reply from Freedom Debt Relief
Jan 08, 2020
Hello, Sandra! Thank you for taking the time to leave us a wonderful review! Our negotiations team works diligently to reach the best settlements possible. Each month as you fulfill your program commitment, you get one step closer to being debt-free! We are excited to assist you throughout this journey! If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for being a valued client of Freedom Debt Relief!
Verified Customer
FELICITA DEEL CARMEN RAMIREZ
THEY HELPED ME EXCELLENTLY AND I FINISHED PAYING IN THE TIME STIPULATED
Reply from Freedom Debt Relief
Jan 08, 2020
It is our pleasure to assist you, Felicita! We are thrilled to hear about your success in the program. We hope to continue to guide you through financial freedom. In the future, if you have any questions or concerns, reach out to Client Services at (800) 655-6303 or at [email protected] Thank you for choosing Freedom Debt Relief!
Verified Customer
Sheila
Relief in not having to deal with creditors. They take care of it. Getting my credit back to a good place.
Reply from Freedom Debt Relief
Jan 08, 2020
Hi Sheila! Thank you for sharing your thoughts about our program! We love to provide our clients with not only debt relief but stress relief as well! Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at [email protected] Thank you for choosing Freedom Debt Relief!
Michael Walters
They are fast to get thing resolved and friendly stuff
Reply from Freedom Debt Relief
Jan 08, 2020
Thank you, Michael! Each month as you fulfill your program commitment, you allow our negotiators to achieve great settlements on your behalf. We couldn't be more excited then to assist you in obtaining the financial future you desire. Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at [email protected] Thank you for choosing Freedom Debt Relief!
Ronnie Veron
progress is really slow, seems to be taking a long time for negotiations to come to agreement
Reply from Freedom Debt Relief
Jan 08, 2020
Thank you for sharing your concerns with us, Ronnie! Be mindful settlements are dependent on accumulating sufficient funds to settle the debt. However, as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes! If you have any further questions or would like to discuss this matter more in-depth, please reach out to Client Services via phone or email at (800) 655-6303 or [email protected] Thank you for choosing Freedom Debt Relief!
Paula osegueda
Was awesome they help me a lot and I just have to pay lest money
Reply from Freedom Debt Relief
Jan 08, 2020
We are glad we could be of assistance, Paula! We not only want to ensure our clients receive debt relief but also stress relief when dealing with their finances. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Louis Farias
As long as I do my part, making sure my monthly deposit is on time, FDR dose its job & brings down my debt. FDR is the best program available hands down.
Reply from Freedom Debt Relief
Jan 08, 2020
Thank you, Louis, for taking the time to leave us a review! We're glad we could assist you with a deposit that is affordable for you. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Joni Knighton
This program has really been working for me. As the months pass by I see light at the end of the tunnel. Over half of my bills have been settled and I look so forward to total debt free with in the next 2 years. It is a great program. Thanks so much for helping me through this mess I created.
Reply from Freedom Debt Relief
Jan 08, 2020
Joni, we're ecstatic to hear about your success thus far! We look forward to the day you become debt-free! Please reach out to our Client Services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Edward Jenks
For the most part, I am very satisfied and thankful for ty he work this company provided me during a time of need. There was one representative who when I said I wanted to pay off in full and was told I had only to find out three months later that was not true.
Jacobo
Exellent service, great costumer service. Love it
Reply from Freedom Debt Relief
Jan 08, 2020
It is rewarding to hear such great feedback regarding our Client Services team, Jacobo! We are here for you every step along the way to meet your financial goal of becoming debt-free. Please reach out to our Client Services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Aneisha
So far my process have been mediocre because after 4 weeks I am still unable to login to my dashboard. After several calls to customer service and 2 payments already taken from my bank account, I am still no stuck at the beginning. The future is not looking bright with this program. We are off to a horrible start.
Reply from Freedom Debt Relief
Jan 08, 2020
Aneisha, we are sorry to hear you are having trouble logging into your Client Dashboard. Our Client Services team would be more than happy to assist you in fixing the issue. They can be reached at 800-655-6303 and are available seven days a week. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Linda Taylor
Freedom Debt Relief has helped us stay on track to debit free target without the continuation of more interest added to accounts every month. Truly a cycle in the credit world that benefits the companies not the consumers. Living without the credit cards was easier than we thought it would be. We like the cash method of paying for things.
Reply from Freedom Debt Relief
Jan 08, 2020
Hello, Linda! We're glad to hear we were able to assist with getting you into a better financial situation. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for choosing Freedom Debt Relief!
Marixa Gonzalez
The ease and one on one attention to help me.
Reply from Freedom Debt Relief
Jan 08, 2020
Marixa, we want our clients to feel as comfortable as possible throughout the program and we're glad you have experienced this. We applaud each client when taking their first step to becoming debt-free as we know it takes a lot to be able to make that decision. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help Thank you for being a valued client of Freedom Debt Relief!
Melissa Wheaton
Just started the program . I have never used it before. So far everyone has been very nice and informative
Reply from Freedom Debt Relief
Jan 08, 2020
Thank you for the awesome feedback regarding our Client Services team, Melissa! Our goal is to make sure clients feel welcome and confident when speaking to us as we know this can be a sensitive subject. Client Services is here seven days a week to assist you and can be reached at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Paulette
Everyone is very polite & professional. Got the job done quickly
Reply from Freedom Debt Relief
Jan 08, 2020
Thank you, Paulette, for taking the time to leave us a review! We are pleased to hear about your success within our program. We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. Please contact Client Services at 800-655-6303 if you have questions. Thank you for letting us be your partner on your journey to a debt-free future.
Darryl B McDuffie
Freedom Debt Relief did an outstanding job at Paying off my creditors and at keeping me in on the process
Reply from Freedom Debt Relief
Jan 08, 2020
Congratulations on your success, Darryl! It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and assisting you in becoming financially free! Please reach out to our Client Services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief.
Yolanda Flores
Great customer service, honest people, efficient and professional.
Reply from Freedom Debt Relief
Jan 08, 2020
Thank you, Yolanda, for taking the time to leave us a review! We look forward to you becoming debt-free. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for being a valued client of Freedom Debt Relief!
Valerie
Customer service professional, caring and helpful. Follow up clear and prompt. Instructions easy to follow.
Reply from Freedom Debt Relief
Jan 08, 2020
We appreciate you leaving us such kind words, Valerie! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com.
Tad Kifle-Yohanness
I have been a customer with freedom Debt Relief over the year up to know they are handling my credit card account professionally I wish you to keep up the good work.
Reply from Freedom Debt Relief
Jan 08, 2020
Hello, Tad! Thank you for taking the time to leave us a review! We work very hard to ensure our clients are able to receive not only debt relief but also stress relief, as we want the program to feel easy for everyone. Please reach out to Client Services at 800-655-6303 if you have any questions. Thank you for being a valued client of Freedom Debt Relief!
Lacy
They are quick to make agreements with your creditors. Every time I call they are very pleasant and helpful. I paid another company over $8000 and never had even one agreement made and a year later only received $700 back. I was referred to them by one of the collection agency people that had one of my accounts. I am very thankful he did refer me. The best thing that ever happened!!! They are exceptional to work with!!!!
Reply from Freedom Debt Relief
Jan 08, 2020
Lacy, we appreciate you taking the time to leave us a review! We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. Client Services is available at 800-655-6303 seven days a week when you need assistance. Thank you for choosing Freedom Debt Relief!
Louis Hernandez
I have been a client with Freedom Debt Relief (FDR) since April 2018. I have to admit I was nervous in the beginning. I thought the credit card companies would ruin my credit and reputation. The exact opposite occurred and I am grateful that I made the right choice in selecting FDR. I had been inundated with calls from the seven (7) credit card companies when I first started. I received instructions from my consultant and everything went according to plan. I have now resolved two (2) credit card accounts with four (4) more in the process. The FDR program walks you through the entire step and when one company threaten a lawsuit FDR step right in and we resolved that account. I encourage anyone with credit card debt to make the right choice and choose FDR. I started out with $91,000.00 in debt and I am scheduled to save more than $30k when it is all said and done! Sincerely, Louis Hernandez
Reply from Freedom Debt Relief
Jan 02, 2019
Hello Louis, Thank you very much for your wonderful review. We are extremely proud of your accomplishments with Freedom Debt Relief and we are confident you will continue to have great success. We are also very pleased to hear about your wonderful experience with our program and we would love to see you recommend our program to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Erika Copeland
At first I was hesitant to use this service even though I had a mounting pile of debt to deal with. However, it has been worth the wait and to see my debt eliminated at a lower cost. I have done everything they have told me to do, threw out my credit cards and payed into my debt relief account every month. I was really happy when they gave me a set amount to pay and for how many months. The pressure has been taken off of me finally to pay individual credit card companies, which was impossible to afford as a working mom. This service is worth it.
Reply from Freedom Debt Relief
Jan 08, 2020
Erika, thank you for letting others know that our program works! We enjoy having you in the program and assisting you in becoming debt-free. If you have any questions, please contact Client Services at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Diann Ingersoll
It is a very helpful and understanding company.The people are very interested and answer your questions. Thanks
Reply from Freedom Debt Relief
Jan 08, 2020
Diann, thank you for taking the time to leave us a review! We take pride in providing world-class Customer Service to our clients and we're glad you experienced that. Please reach out to Client Services at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Brianna DeWalt
Freedom Debt Relief has been such a burden lifted from my shoulders. They are kind, professional and very supportive. I highly recommend Freedom Debt Relief!
Reply from Freedom Debt Relief
Jan 06, 2020
Brianna, we appreciate your feedback! We understand this is not an ideal situation to be in, but we are hard at work to give you a debt-free future! Please lean on us and reach out to Client Services if you ever have any questions or concerns regarding your program. You can call us at (800) 655-6303 or email us at [email protected] Thank you for being a valued client of Freedom Debt Relief!
JM
The staff (especially Carol) are very professional and they serve you efficiently. They always give their best to serve you well. Thank you for your excellence services! More power to you!
Reply from Freedom Debt Relief
Dec 28, 2019
We can't thank you enough for sharing your outstanding experience thus far! We will continue to make sure you're pleased throughout your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Luis Saenz
Make me feel comfortable, took care of all steps needed, keep me informed and I have control over decisions.
Reply from Freedom Debt Relief
Dec 30, 2019
Thank you for your review, Luis. We are so glad to know that you are having a good experience with your program and our staff. Please don't hesitate to give us a call if there is any other way we can help out. You can reach Client Services at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Christopher
Great in communicating with you and getting you the information you need
Reply from Freedom Debt Relief
Jan 06, 2020
Thank you for your review, Christopher! We enjoy assisting our clients through this journey and love to provide them with as much information as possible to help the process. We encourage you to continue using the Client Dashboard, since, it is a great tool to follow all updates with your program. Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at [email protected] Thank you for choosing Freedom Debt Relief!
Lula Powell
I was mislead by the statement that no fees until debt was settled did not think this based on each creditor settlement. I have a current summons from American Express National Bank that has not been responded to and the attorneys for the creditor contacted me and state that they had not been contacted by National Litigation. Another debt collector for Chase has contacted me and they indicate that they have not been contacted and that they do not work with debt relief companies. I want someone to explain the status of the case with American Express before I am due to respond in Court on December 27, 2019.
Reply from Freedom Debt Relief
Dec 30, 2019
We empathize with your frustrations, Lula, and we are sorry you are not satisfied with the results of the program so far. We would like an opportunity to go over your concerns and answer any questions you may have. One of our trained team members will be reaching out to you soon.
DOLORES stefanski
I am a freedom debt member and very happy with the services. they have got some of my debts taken care of. still working on more. hoping to see more results soon.
Reply from Freedom Debt Relief
Jan 06, 2020
Hi Dolores! Thank you for taking the time to leave us a review. We are ecstatic to hear how well your program has been going. Rest assured, our negations team is working very hard to obtain the best settlements on your behalf! Feel free to track the progress by accessing your Client Dashboard at www.fdrclient.com or contacting Client Services at 1(800)-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Roy R.
I'm just so glad to have your services to help me in resolving my dept situation and I truly appreciate your professionalism. Thank you.
Reply from Freedom Debt Relief
Jan 06, 2020
Roy, we appreciate your generous words about our Client Services department. We love to provide our clients with amazing customer service while assisting them to a debt-free future! Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at [email protected] Thank you for choosing Freedom Debt Relief!
Brian D Thompson
Fairly new to this however it was made very easy and simple . The person I talked to was right, you have to take 1 step backwards to move 3 steps forward.
Reply from Freedom Debt Relief
Jan 06, 2020
Welcome to the program, Brain! It is our great pleasure to help you during this difficult time. We understand deciding to become debt-free is not as easy as it may sound. We are here to help guide the way! Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at [email protected] Thank you for choosing Freedom Debt Relief!
Brittnie Ramirez
Pleased to say by far my experience with freedom debt relief has been great. The customer service is excellent. Every time I've called or had questions the staff has been polite and helpful. Thank you all.
Reply from Freedom Debt Relief
Jan 06, 2020
It is our pleasure to provide our clients with constant support throughout their program with us, Brittnie! We truly care about our clients, and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Stephen Moulton
Though some of the fees may seem a bit high, FDR still has saved me money as well as getting the collectors off my back. Great people providing a great service!
Reply from Freedom Debt Relief
Jan 06, 2020
Thank you for your kind feedback, Stephen! We work hard to provide our clients with the best customer service possible. Although our fees may seem high, you still receive significant savings then if you were to pay your creditors back the full debt along with any interest or fees involved. We look forward to assisting you through this journey. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.