Freedom Debt Relief
check_circle VerifiedFreedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.
The company has considerable industry experience and high client satisfaction ratings.
With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.
The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 39 states.
On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.
View Freedom Debt Relief reviews below.
The Good
- Excellent Settlement Program and Debt Relief Services
- Experience and Accreditations
- Great Freedom Debt Relief Reviews
- Online Dashboard
- No Fees Charged Until After Debt is Settled
Excellent Settlement Program and Debt Relief Services
Freedom Debt Relief has several great advantages to its debt settlement services including:
- Low minimum of $7,500 in debt to begin debt settlement
- Costs between 15 and 25 percent of the total unsecured debt
- Free consultation with a Certified Debt Consultant
Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.
Experience and Accreditations
As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.
Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).
FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.
Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit score before you start the debt settlement process.
If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report.
While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.
Great Freedom Debt Relief Reviews
Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.
Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.
Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.
Online Dashboard
One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.
Not many debt settlement companies in the industry offer such helpful tools.
No Fees Charged Until After Debt is Settled
As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.
Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.
Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.
Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.
Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.
The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.
The Bad
- Freedom Debt Relief Cost
- Limited Availability
- Complaints
- Consumer Financial Protection Bureau Lawsuit
Freedom Debt Relief Cost
One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.
Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.
Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.
Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.
So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.
However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.
Limited Availability
Freedom Debt Relief offers debt settlement programs in only 39 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.
Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.
Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.
An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.
Complaints
While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:
- Debt settlement takes too long or isn't as effective as people hoped
- FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt
These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.
Consumer Financial Protection Bureau Lawsuit
In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:
- Make it clear that in some cases FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
- Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
- Make it clearer to consumers under what circumstances they will be charged a fee
- Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
- Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statues
- Pay restitution money to injured consumers
- Pay a civil penalty
It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.
The Bottom Line
Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief).
While people interested in other debt resolution methods, like credit counseling, a debt management plan or debt consolidation loan, will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.
FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation.
Call our recommended rep over at Freedom Debt Relief below.
1-(855) 491-1073
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Freedom Debt Relief Frequently Asked Questions
What is Freedom Debt Relief?
Freedom Debt Relief is a debt settlement company. We offer a debt settlement program that helps you get out of debt faster and for less. With over 15 years of experience working to reduce our clients’ debt, we have resolved over $10 billion in debt since 2002.
How does the Freedom Debt Relief program work?
After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, we present the offer for you to sign off on. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when we collect our fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. We repeat this process with all of your debts until you no longer owe anything on your enrolled debts.
How does Freedom Debt Relief affect your credit?
Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, they will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.
How much does Freedom Debt Relief cost?
Our fee ranges from 15%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay us our fee in advance of a settlement on a debt.
What kind of debt does Freedom Debt Relief work with?
Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could qualify for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, do not qualify.
What happens if a creditor tries to sue me during settlement?
Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief makes available to its clients an optional subscription to a legal network of lawyers, which could help in these instances where you get sued.
Is forgiven debt taxable?
According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.
Message from
Freedom Debt Relief
User Reviews
Star Rating
12,180 Reviews
Review Breakdown
Sentiment Criteria
 Verified Customer
Stacey Hedges
Great, friendly staff that helped no fix my debt
Reply from Freedom Debt Relief
Mar 25, 2020
Stacey, thank you for sharing your thoughts. We are so glad that we could be apart of your resolution to your debt. If you ever need our help please call Client Services at (800)0 655-6303. Thank you for choosing Freedom Debt Relief.
 Verified Customer
Shina Owens
Great experience, it's not a question that I ask that don't get answered. Reps are always available
Reply from Freedom Debt Relief
Mar 25, 2020
Shina, thank you for your kind review. Our clients are very important to us. If you ever need our assistance please call Client Services at (800) 655-6303.
 Verified Customer
Sheryl Shaffer
I have not been with them that long but so far everything seems to be great. They have eased my mind several times. That means a lot to me.
 Verified Customer
Sharan Pike
Excellent communication and skeags available for questions, s seers and to explain the program which allayed my co concerns.
Reply from Freedom Debt Relief
Mar 25, 2020
Sharan, we are so glad to hear that you are pleased with our services. We know that you will be successful in your program with us, and if at any time you need our help, please call Client Services at (800) 655-6303.
 Verified Customer
Roy A. Rahn
Very positive. Good program, but what an excellent and knowledgeable staff.!!
Reply from Freedom Debt Relief
Mar 25, 2020
Roy, thank you for letting us be your partners towards a brighter financial future. We appreciate your review, and if you ever have any questions or concerns regarding your account please call Client Services at (800) 655-6303.
 Verified Customer
roberta hoelle
always ready to help with any questions or concerns that I have had.
Reply from Freedom Debt Relief
Mar 25, 2020
Roberta, thank you for the thoughtful review. We are always here to help our clients. If at any time you need our assistance please call Client Services at (800) 655-6303.
 Verified Customer
Robert Mc Carthy
EXcellent. Always ready to answer any question that I have had with courtesy and very good knowledgge of the subjects
 Verified Customer
Nilda Hilerio
A sense of peace. Freedom from the stress of being afraid to answer the phone and missing important calls. Freedom has done wonders for my every day life and acts. I am better off now than when I started with them. thank you Freedom, keep up the good work and thank you for giving me peace of mind.
Reply from Freedom Debt Relief
Mar 25, 2020
Nilda, thank you for such a well said review. We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! We just want our clients to see that there is a way out and becoming debt free is the way to go! If you ever have any questions or concerns regarding your account please call Client Services at (800) 655-6303.
 Verified Customer
Nancy
Very helpful thru all phrases. Quickly negotiated settlements
Reply from Freedom Debt Relief
Mar 25, 2020
Nancy, thank you for your excellent feedback. We are thrilled to hear that you have been successful in your journey towards financial freedom. If you ever have any questions or concerns regarding your account please call Client Services at (800) 655-6303.
 Verified Customer
Becky
They have worked with our debts and have taken care a few of them already.
Reply from Freedom Debt Relief
Mar 25, 2020
Becky, congratulations on your progress thus far! We look forward to your continued success. If at any time you have questions or concerns regarding your account. Please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.
 Verified Customer
Beatriz Vasquez
Efficient. Reliable and good communication
Reply from Freedom Debt Relief
Mar 25, 2020
Beatriz, thank you for your generous feedback. We are confident that you will be successful. If you ever need our help please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom.
 Verified Customer
Wyatt Waterman
Excellent service, courteous staff, prompt service, reliable results
Reply from Freedom Debt Relief
Mar 25, 2020
Thank you for your kind review. We are so glad that you are happy with our services. If you ever need our assistance please call Client Services at (800) 655-6303.
 Verified Customer
virginia
Very pleased with the job they do. They keep me informed of what is going on.
Reply from Freedom Debt Relief
Mar 25, 2020
We appreciate your review, Virginia. Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom. Please call Client Services at (800) 655-6303 if you need our assistance.
 Verified Customer
Victoria Kemp
The outstanding performance of how my debts have been handled. From beginning to now...'being in progress.' Any representative I have dealt with has been professional and courteous and knowledgeable in walking me through every step. And your online portal is very user friendly.
Reply from Freedom Debt Relief
Mar 25, 2020
Victoria, thank you for your review. We are so glad to be able to assist you in resolving your debt. We look forward to your continued success, and if you ever have any questions or concerns regarding your account please call Client Services at (800) 655-6303.
 Verified Customer
Vickie Martin
They informed me well about the process. They respond in a timely manner when I have a question.
Reply from Freedom Debt Relief
Mar 25, 2020
Vickie, thank you for your kind review. We are so glad that you are satisfied with our services. If you ever have any questions please call Client Services at (800) 655-6303.
 Verified Customer
Veronica
Great customer service. I highly recommend Freedom Debt Relief! It has been a great experience! Can't wait to be debt free!
Reply from Freedom Debt Relief
Mar 25, 2020
Veronica, thank you for allowing us to be your partners in this journey to financial freedom. We know that you will be successful in your time here. If you ever need our assistance please call Client Services at (800) 655-6303.
 Verified Customer
Valencia
I highly recommend freedom debt relief they are professional and patience with your needs and understanding always there to help with all situations step by step and patience with your needs
Reply from Freedom Debt Relief
Mar 25, 2020
Hello Valencia, thank you for your feedback. We are so excited to work with you and help you become debt-free. If at any time you need our assistance please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom Debt Relief.
 Verified Customer
Susan S.
Really Great! Excellent service. Quick results.
Reply from Freedom Debt Relief
Mar 18, 2020
Thank you for your feedback, Susan! Our negotiators do an amazing job of obtaining the best settlements and making sure our client's debt is getting reduced! Our team will continue to work hard to settle the remaining of your debt and having you become officially debt-free! If you ever have any questions or concerns, please reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
 Verified Customer
Karen
Great experience so far I couldn't be any happier at how thing have been moving along. They are quick to respond to all my emails and dashboard uploads.
Reply from Freedom Debt Relief
Mar 19, 2020
Karen, thank you for your feedback about our services. If at any time you have any questions or concerns regarding your account please call Client Services at (800) 655-6303.
 Verified Customer
Elizabeth Solivan
When no one wanted to help I made a call to a # that was on one of the bills and left a message. The next day a get a call from Freedom Debt Relief. They ensure me they were a legit company. The customer service person they assign for case was Todd Raccuglia, was patience, kind, and very knowledgeable. He work with me call or text me with any news in my case. Todd gave a call that I was accepted in the program, he made me cry, because no one wanted to help and here I got this angel (Todd) to give me a peace of mind. I thank him and bless his work.
Reply from Freedom Debt Relief
Mar 19, 2020
Thank you for sharing your experience thus far. We understand waiting for settlements can be hard at first, but we are glad you trusted us to get you the results you have now. If you ever need our help you can reach Client Services at (800) 655-6303. Thank you for being the best part of Freedom!
Beck
VERY professional people and I would recommend it
Reply from Freedom Debt Relief
Mar 25, 2020
Beck, thank you for your kind review. We are so excited to see how you progress in your program, and if at any time you need our assistance please call Client Services at (800) 655-6303.
Irene Hearold
anytime I have called with a question I have been treated with respect and courtisy, the down side is it has taken so long and my credit is still in the trash. I was told it would be done by now and now I have 12 more months to make payments, What happened?
Reply from Freedom Debt Relief
Mar 25, 2020
Irene, thank you for your review. We understand how waiting for a settlement can be hard, and it does affect your credit. However, after the full settlement amount is paid to and processed by a creditor, they may report to credit reporting bureaus that your account is settled in full, settled, paid, paid in settlement, or settled for less than the full amount. You no longer owe on this account and the balance is zero. That debt is behind you and your credit report shows it. If you are ever concerned about your account please call Client Services at (800) 655-6303.
ColourIsBeauty by Younique
So far we’re several months in and progress is going well! Customer service has been great to work with and we are in the right track for debt resolution.
Reply from Freedom Debt Relief
Mar 25, 2020
Thank you for your generous feedback regarding our company. We are so excited to see your progression in the program. If at any time you need our assistance please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom.
Ava Dorovska
I was able to speak to a representative fast and she answered all my questions
Reply from Freedom Debt Relief
Mar 25, 2020
Ava, we appreciate your review. We are so glad to help! Remember you can always check your program progress on your Client Dashboard by visiting our website, and if you ever need our assistance please call Client Services at (800) 655-6303.
Tina Dorr
It is a great company. They are helping me be debt free and have answered all of my questions and concerns. I am so much less stressed knowing that they are here for me working to get me debt free. Thank you.
Reply from Freedom Debt Relief
Mar 25, 2020
Tina, we are so glad to hear how you feel about our company. We look forward to working with you to reach your goals of becoming debt-free. If at any time you need our assistance please call Client Services at (800) 655-6303.
Lavoris Teagle
I was very please with the customer service help that I received. The representative was very patient with me and answer all of my questions. She did not rush me. She made sure all my questions were answered. She also asked if their was anything else she could help me with. Best customer service!
Reply from Freedom Debt Relief
Mar 25, 2020
Lavoris, thank you for your kind review. We are so glad that one of our valued employees have been able to assist you. We know that times can be hard for our clients, so we do our best to make the process easy. If you ever need our assistance please call Client Services at (800) 655-6303. Thank you for being part of the Freedom family.
Rosanne
They have been very helpful. My debt is almost paid. I couldn't be more happier.Thank you Freedom Debt Relief.
Reply from Freedom Debt Relief
Jan 04, 2019
Thank you for the many compliments, Rosanne. We're so glad to know we've been able to successfully provide you with peace of mind regarding your finances. Also, thank you for sharing how well-supported you are by our advocates in client services. Please continue to reach out to us in client services anytime you have questions or concerns regarding your account. Thank you for being the best part of Freedom Debt Relief!
Lisa Heck
Very happy with them assisting me to get out of debt...thankful to have a company like them in existence!
Reply from Freedom Debt Relief
Mar 23, 2020
Lisa, it's our pleasure to assist you with your goal of financial freedom. We will continue to be in your corner if you need anything. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Brian
My experience with FDR has been nothing short of miraculous. The speed and efficiency with which they have moved to help resolve my debt is awesome. So glad I made this life changing decision. Thank you FDR!
Reply from Freedom Debt Relief
Mar 22, 2020
Hi Brian! We are ecstatic to hear we have been able to provide you with great service, and you are satisfied with the results. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Relia Scott
I have had great results with FDR. When I first started I was leary of the procedure, but when I saw how the procedure worked, I was all in. RS
Reply from Freedom Debt Relief
Mar 22, 2020
Relia, thank you! We are so happy we have given you excellent service! Please reach out to our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Lucille Ferri
telephone interaction with a very helpful rep
Reply from Freedom Debt Relief
Mar 22, 2020
Lucille, thank you for leaving us a review. We look forward to assisting you throughout this journey. Feel free to lean on us and to reach out to Client Services if you ever have any questions at 1(800)-655-6303. Thank you for letting us be your partner on your journey to a debt-free future.
Llm138
I’m happy with the customer service but it’s taking much longer than I was told it would. Still, it’s nice to have someone take charge of negotiating on my behalf and getting the credit cards paid off.
Reply from Freedom Debt Relief
Mar 22, 2020
Thank you for expressing your feelings about the program. We understand completely and will continue working hard on your behalf. Rest assured, you will be satisfied with the results of the program. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Tracy Herbert
Due to the recent circumstances that we are all dealing with, FDR was able to help me with my concerns.
Reply from Freedom Debt Relief
Apr 19, 2019
We're delighted to be on your side to help you put your debt behind you, Tracy! Our Client Services team is here to help you any time you have questions or need assistance with your account! They can be reached seven days a week by calling (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!
Janine Bartelmie
Freedom Debt had saves me over about $3000 so far on my credit card. Started with 8 I'm down to 2 left. Freedom Debt is the best. I will recommend to anyone who needs this type of service for credit card relief. FDR love you guys you're the best!
Reply from Freedom Debt Relief
Mar 23, 2020
Janine, keep up the great work! We are so happy to hear about your success throughout the program. We will continue to be your advocate for a debt-free future. If you need any assistance in the future, reach out to us at 1(800)-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Robin Maltbie
I have had nothing but kind customer service representatives that worked with me and answered any question I have . I am very glad I chose to go with Freedom Debt Relief to fix my credit debt. I highly Recommend this company
Reply from Freedom Debt Relief
Mar 23, 2020
Robin, we appreciate your generous feedback regarding our customer service. We work really hard to ensure we can support all our clients no matter where their graduation path is. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard. Thank you for letting us be your partner on your journey to a debt-free future!
Mary Busby
Everyone is helpful,Courtious. Always thanks me for letting Freedom Debt Relief take care of my debt I am happy with the way my debt is being handled so far
Reply from Freedom Debt Relief
Mar 22, 2020
Hi Mary! We are happy to see you satisfied with the results. We look forward to helping you achieve your goals. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard. Thank you for choosing Freedom Debt Relief!
BBPOLK
I like seeing my cards being paid off. I love it!
Reply from Freedom Debt Relief
Mar 22, 2020
Thank you for leaving us a review. We will continue to work on your behalf! Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for being a valued client of Freedom Debt Relief!
Arlita Henderson
So far my accounts are being taken care of, as long as I make my payments. I recommend Freedom Debt completely.
Reply from Freedom Debt Relief
Mar 22, 2020
Arlita, we appreciate the feedback. Each month as you fulfill your program commitment you'll get one step closer to becoming debt-free. Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303. Thank you for being a valued client of Freedom Debt Relief!
Shanleyaz
Very poor customer service. Nice people with no ability to help and there is no way to talk with anyone with ability to really help solve issues. Every time I have called I have start from square one with any issue that has been discussed many times. Fees are very high.
Reply from Freedom Debt Relief
Mar 22, 2020
We are extremely sorry to hear about your experience with us, Shanleyaz. We would like an opportunity to address your concerns. One of our skilled team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief!
Claire Fullerton
I love the ability to pause my payments when I am payed a head as my situations changes. I can’t say enough how your company has changed my life.
Reply from Freedom Debt Relief
Mar 22, 2020
Claire, we are so glad we could be flexible for you in the event there is a hardship. We are happy this experience can be life-changing. Please feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303. Thank you for being the best part of Freedom Debt Relief!
MUMMY ANGELA
FDR has been great. They made it so creditors wouldn’t constantly call me. They’d help pay off these creditors for me. Honestly, I’m stress free because of FDR. I don’t have to constantly worry about any creditors.
Reply from Freedom Debt Relief
Mar 22, 2020
Thank you for leaving your review, Mummy. We enjoy providing you with debt relief as well as stress relief. Continue to lean on us as we guide you to a debt-free future. You can call us at (800) 655-6303 if you need anything. Thank you for choosing Freedom Debt Relief!
Donald Fales
Hello , My review has to start with Joel , a first class personality he didn't rush us and explained the process. The follow thru with Crossroads and even legal assistance if needed all brought a professional and confidence to the decision to commit to the program.
Reply from Freedom Debt Relief
Mar 22, 2020
Donald, thank you for your thorough review. We take pride in giving our clients accurate and efficient information when going through this process. You can also check your progress on your Client Dashboard or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Darlene Sutton
Every one is very nice and helpful. They are very willing to take time to talk to you and not want to rush you off the phone.They really want to help you and they give you as much knowledge as they can so you can also help yourself. There is nothing I dislike about this company I'm just so happy they were here for me.
Reply from Freedom Debt Relief
Mar 19, 2020
Our clients are very important to us, Darlene. We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. As always if you need our assistance please reach out to Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.
Salvador Cepeda
So far my experience is whatever. It first started off as a 3 year program. Now it looks like a 4 1/2 yr program. They settled one account. But I can input a real review when it's all said and done.
Reply from Freedom Debt Relief
Mar 19, 2020
Salvador, we appreciate you sharing your thoughts with us. We understand how hard it can be to wait for a settlement, but please understand that settlements are dependent on plenty of factors and we do our best to provide the fast solutions that save the most money. If you are ever concerned about your account please feel free to reach out to Client Services at (800) 655-6303, or you can log into your Client Dashboard to check your program progress. Thank you for choosing Freedom Debt Relief.
David Hood
Freedom Debt Relief takes a personal interest in helping you to resolve your debts. They continuously monitor your accounts and make all of the information available to the customer.
Reply from Freedom Debt Relief
Mar 19, 2020
David, thank you for your review. Our client's success is very important to us as our greatest accomplishment is helping our clients become debt-free. If you ever need our assistance please call Client Services at (800) 655-6303. Thank you for being part of the Freedom Family.
Carol McFarland
FDR was better communicated and easier than consolidation plus.
Reply from Freedom Debt Relief
Mar 19, 2020
Carol, thank you for your review. We are always glad to help, and if you ever need our assistance please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.
NIKI REICHE
Freedom Debt Relief has been an absolute savior for me. I was left with some unmanageable debt after my divorce and I reached out to them. From the moment I called them to enquire about their services they have been polite, helpful and friendly. They describe the process in great detail and are always immediately responsive if you have questions and call or email. They have succeeded in getting more than one of my creditors to write off my debt altogether and have negotiated very reasonable settlements with the others. I could never have done this by myself without their help. My credit score is even starting to improve in leaps and bounds, I am so grateful to them for helping me get my financial freedom back. Thank you Freedom Debt Relief.
Reply from Freedom Debt Relief
Mar 19, 2020
Hello Niki! Thank you for sharing your experience with us regarding our services. We are so excited that we can be apart of your debt resolution, and we look forward to your completion in the program. If at any time you are in need of our assistance please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom.
Michelle Penfield
Whenever I have a question it is nice to get the answers I need even if I have called about one many times. If any issues arise there is someone to answer my questions. I feelgood about what I am doing.
Reply from Freedom Debt Relief
Sep 07, 2018
Michelle, we really appreciate your positive feedback about the program! We will continue to be there for you every step of the way! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Kimberly Cole
This company is very professional... with a savvy financial grasp in the world of credit and resolution of debt. They have saved us thousands of dollars... and I would readily recommend this company to anyone realizes their obligation to creditors, but yet are short on funds to make re-payment. Freedom Debt Relief worked with us to generate a plan for re-payment that was an attainable and realistic.
Reply from Freedom Debt Relief
Mar 19, 2020
Kimberly, thank you for such a thoughtful review! We work very hard to ensure our clients are able to receive not only debt relief but also stress relief, as we want the program to feel easy for everyone. If you ever need our assistance please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom Debt Relief.
Janice Parker
Great at keeping me informed and doing the best for me thank you so much
Reply from Freedom Debt Relief
Mar 19, 2020
Janice, we are always here to help. If you ever have any questions about your account with us, please call Client Services at (800 655-6303. Thank you for being part of the Freedom family.