- Freedom Debt Relief
Freedom Debt Relief
check_circle VerifiedFreedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.
The company has considerable industry experience and high client satisfaction ratings.
With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.
The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 40 states.
On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.
View Freedom Debt Relief reviews below.
The Good
- Excellent Settlement Program and Debt Relief Services
- Experience and Accreditations
- Great Freedom Debt Relief Reviews
- Online Dashboard
- No Fees Charged Until After Debt is Settled
Excellent Settlement Program and Debt Relief Services
Freedom Debt Relief has several great advantages to its debt settlement services including:
- Low minimum of $7,500 in debt to begin debt settlement
- Costs between 15 and 25 percent of the total unsecured debt
- Free consultation with a Certified Debt Consultant
Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.
Experience and Accreditations
As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.
Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).
FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.
Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit score before you start the debt settlement process.
If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report.
While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.
Great Freedom Debt Relief Reviews
Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.
Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.
Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.
Online Dashboard
One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.
Not many debt settlement companies in the industry offer such helpful tools.
No Fees Charged Until After Debt is Settled
As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.
Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.
Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.
Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.
Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.
The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.
The Bad
- Freedom Debt Relief Cost
- Limited Availability
- Complaints
- Consumer Financial Protection Bureau Lawsuit
Freedom Debt Relief Cost
One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.
Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.
Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.
Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.
So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.
However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.
Limited Availability
Freedom Debt Relief offers debt settlement programs in only 40 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.
Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.
Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.
An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.
Complaints
While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:
- Debt settlement takes too long or isn't as effective as people hoped
- FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt
These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.
Consumer Financial Protection Bureau Lawsuit
In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:
- Make it clear that in some cases FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
- Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
- Make it clearer to consumers under what circumstances they will be charged a fee
- Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
- Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statues
- Pay restitution money to injured consumers
- Pay a civil penalty
It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.
The Bottom Line
Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief).
While people interested in other debt resolution methods, like credit counseling, a debt management plan or debt consolidation loan, will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.
FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation.
Call our recommended rep over at Freedom Debt Relief below.
1-(855) 491-1073
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Freedom Debt Relief Frequently Asked Questions
What is Freedom Debt Relief?
Freedom Debt Relief is a debt settlement company. We offer a debt settlement program that helps you get out of debt faster and for less. With over 15 years of experience working to reduce our clients’ debt, we have resolved over $10 billion in debt since 2002.
How does the Freedom Debt Relief program work?
After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, we present the offer for you to sign off on. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when we collect our fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. We repeat this process with all of your debts until you no longer owe anything on your enrolled debts.
How does Freedom Debt Relief affect your credit?
Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, they will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.
How much does Freedom Debt Relief cost?
Our fee ranges from 15%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay us our fee in advance of a settlement on a debt.
What kind of debt does Freedom Debt Relief work with?
Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could qualify for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, do not qualify.
What happens if a creditor tries to sue me during settlement?
Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief makes available to its clients an optional subscription to a legal network of lawyers, which could help in these instances where you get sued.
Is forgiven debt taxable?
According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.
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Freedom Debt Relief
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Learn MoreUser Reviews
Star Rating
13,356 Reviews
Review Breakdown
Sentiment Criteria
Verified Customer
Chancala
Amazing customer service. The people I have dealt with are very knowledgeable and helpful. They are always taking care of me with any phone call I make. They keep me updated every week. It has helped me rebuild my credit score.
Reply from Freedom Debt Relief
Aug 21, 2020
Chancala, thank you for the review today. We strive to bring quality customer service in each interaction. We are there every step of the way and address any concerns along the way. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Verified Customer
Betty
They have helped me so much to get out of debt. I am glad I joined them, I am very satisfied. They keep me updated all the time.
Reply from Freedom Debt Relief
Aug 21, 2020
Thank you for your review, Betty! We are happy to hear that you are pleased with the program thus far! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at [email protected] Thank you for choosing Freedom Debt Relief!
Liliana Villaverde
What most I like this company the I feel free of the phone calls. They are amazing
Reply from Freedom Debt Relief
Aug 21, 2020
Liliana, we are so thrilled to hear that we could help you with some of your creditor contact. If you are in need of our assistance please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom. Have a great day.
Kathleen Benn
It seems like a daunting process at first, but when I started getting results, the relief was worth the effort. My advice to future customers would be to be patient, and know that FDR is working hard to help. Trust me, the weight off my shoulders as my accounts began to settle is amazing.
Reply from Freedom Debt Relief
Aug 20, 2020
Thank you for taking the time to share your review, Kathleen! We are happy to hear that you are pleased with the results of our program thus far! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Carmela C. Castillo
I’m glad that I made the right decision joining FDR for enrolling all my debts. I would recommend FDR to other peoples or even family members to join FDR if thier on a struggling situation for financial problem or a higher interest rate. Thank you.
Reply from Freedom Debt Relief
Aug 20, 2020
Thank you for taking the time to leave us a review, Carmela! We are happy to hear that you are pleased with the results of the program thus far! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Kim Palmer
Am disappointed that the original date that all accounts would be settled is going to be more than two years longer than discussed. They also do not address questions timely, but send a canned response. We sent statements that they were unable to confirm receipt. The salesman stated he would be available anytime but rather we are pawned off to customer service explaining any issues over and over. After the first year on the program they tried to get us to go with a consolidation loan which would have been counter productive. My husbands debts seem to be the least important and they are just now starting to work toward settlement.
Reply from Freedom Debt Relief
Aug 21, 2020
Hello there Kim. We are sorry to hear that there may have been some confusion regarding the duration of your program. We do our best to be as clear about the program as possible, and we offer resources to help our clients see exactly where they are every step of the way. If you are ever concerned about your account please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief to be your debt settlement company.
Emily Smith
I felt relief that I found a solution to my financial problems. The personnel was very friendly and helpful! They explained everything I needed to know and they have followed up with me.
Reply from Freedom Debt Relief
Aug 20, 2020
Thank you for your review, Emily! We are happy to hear that you are pleased with our Customer Service! Our goal is to ensure our clients are feeling comfortable and confident with us at all times. If you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!
Fred Buecker
Easy to work with and quick to answer questions and offer support.
Reply from Freedom Debt Relief
Aug 20, 2020
Thank you for taking the time to leave us a review, Fred! We are happy to hear that we have been able to make the processes easy for you. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at [email protected] Thank you for choosing Freedom Debt Relief!
Luke
I was originally with another company that the fees took about 90% of what I was paying monthly and was informed that my first settlement would not come until after 7 months. I switched to FDR in June, first payment was in July and August I received my first settlement!!!! I was impressed and so glad that I switched.
Reply from Freedom Debt Relief
Aug 19, 2020
Welcome to Freedom Debt Relief, Luke, and congratulations on your first settlement! We are saddened to hear you initially had a poor experience with debt relief programs. However, we have to admit it is extremely rewarding to hear how pleased you are with our efforts. Please let us know what we can do to continue supporting your debt-free journey. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Jackie Taylor
Not pleased overall with company, Basically the main source of their work is based on the amount of money in the account payed by client.
Reply from Freedom Debt Relief
Aug 19, 2020
We're sorry to hear about your dissatisfaction with the service provided, Jackie. The purpose of our program is to reduce the amount of debt that is owed to creditors. Our program is a financial hardship program and does not provide a loan option. Therefore, the progress of the program is dependent upon the funds available in the dedicated account. If you have any concerns regarding your account, please contact Client Services for immediate assistance. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Jeffrey Dominguez
The program really helped me get control with my debt. They made it easy to understand and was always available to answer my questions.
Reply from Freedom Debt Relief
Aug 19, 2020
Excellent feedback, Mr. Dominguez! One of our top priorities remains to support our clients in every way possible. We're glad to hear you feel well supported and educated about your account. The greatest reward is knowing you've begun to experience the benefits of enrolling in our program! We encourage you to reach out to Client Services any time assistance is needed. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Joseph
I have been very pleased with the service FDR has provided so far. The customer representative really tries to help with questions I have about the program. I like being able to see the progress of my account using the client dashboard. Overall I'm happy with the service.
Reply from Freedom Debt Relief
Aug 19, 2020
Thank you, Joseph, for sharing with us. It's rewarding to know you're pleased with our efforts to serve you. The greatest reward is hearing how confident you are in navigating the Client Dashboard. This is a resourceful tool to use when monitoring your progress. Please contact our Client Services team if you have any other questions or concerns. Thank you for choosing Freedom Debt Relief.
Lashon Coe
Just started with the company, and so far I am enjoying the fast work and commitment they have to getting you debt free.
Reply from Freedom Debt Relief
Aug 19, 2020
We're glad to hear, Lashon, that you're very pleased with our efforts! Our negotiators take every opportunity to reduce an enrolled balance. If you ever have questions regarding your settlements, please contact Client Services for immediate assistance. We are available 7 days a week to support your journey. Thank you for choosing Freedom Debt Relief!
Paul 7877
Thus far my experience has been great. FDR does all the heavy lifting. They've already settled one of my debts!
Reply from Freedom Debt Relief
Aug 19, 2020
We're happy to do so. Thank you for taking the time to share your experiences with us. We encourage you to contact Client Services anytime you have questions about your account. We are available 7 days a week to support your debt-free journey. Thank you for being the best part of Freedom Debt Relief!
MARVIN HARRIS
They explain in great detail of what I need to know..
Reply from Freedom Debt Relief
Aug 19, 2020
Thank you, Marvin! We enjoy helping our clients become knowledgeable when with our program procedures. Please don't hesitate to reach out to Client Services if you need anything at (800) 655-6303. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Maria Guy
I am very glad I decided to do business with freedom! In a short period of time I have been helped tremendously. One of my debt is already being handled. It is amazingHow old is company could really deal with the credit cards in Banks.
Reply from Freedom Debt Relief
Aug 18, 2020
Congratulations on your very first settlement, Maria! We are pleased to see how strong your program is starting out with us. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for being a valued client of Freedom Debt Relief!
Ramona Gumban
FDR works steadily on helping me resolve my debts. They keep me posted on their progress. They are respectful and professional.
Reply from Freedom Debt Relief
Aug 18, 2020
Ramona, thank you for sharing your experience with our company during this time! We really enjoy assisting you in a debt-free future, and we love to see you are satisfied with the results. If you need anything, just reach out to us at (800) 655-6303 or at [email protected] Thank you for being a valued client of Freedom Debt Relief!
Cmiller
They are always there for you. Creditor calls are stressful, but they give you all the resources you need.
Reply from Freedom Debt Relief
Aug 18, 2020
Thank you for bringing this to our attention. We certainly understand how stressful creditor contact can be during the beginning stages of your program, which is why we have set up methods to help assist you in the meantime. As we continue to work on your behalf, reach out to us if you need anything, please reach out to us at 1(800)-655-6303. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs!
dan ivie
i have had the pleasure to speak with many there and every person that has been there for me every time i need answers i want to thank every one of you for treating me like family! thanks dan
Reply from Freedom Debt Relief
Aug 19, 2020
Dan, it's our pleasure to provide you with amazing service! Our team of professionals enjoys helping you with any questions or concerns you may have when completing your graduation path with us. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Fidencio Villagomez
It has been 8 months in this program of freedom debts relief it has been a great decision to do this program I have been seeing alot of progress on settlement of the credit cards. Thank Us very much I do appreciate all the hard work Us put in to solve debt.
Reply from Freedom Debt Relief
Aug 19, 2020
Congratulations, Fidencio! We are excited to assist you throughout this journey, and we are so proud of your progress so far. As we continue to work on your behalf, reach out to us if you need anything, please reach out to us at 1(800)-655-6303. Thank you for trusting us and allowing us to help you on your path to financial freedom!
Verified Customer
Eugene
They've been doing a good job and it's working for me. They do what they're supposed to do and still keep me up to date.
Reply from Freedom Debt Relief
Aug 18, 2020
Thank you for sharing your experience in the program, Eugene! We are pleased to know we have been able to provide you with beneficial services when becoming debt-free. Let us know if you need anything, our Client Services department can be reached at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
Verified Customer
Crystal
My situation was just too overwhelming to handle by myself. I was trying to figure out a budget that would work best for me and they actually have helped me with that. Freedom Debt Relief is very knowledgeable and they're always extremely polite. Just about every experience that I have had to call and talk to someone the problem is always resolved. I would say a 5. I mean I was a little apprehensive at first just because of the process that I had to go through. But they handle all the creditors that I have and I don't have to worry about it I have confidence in them that they'll take care of that for me and it will get resolved.
Reply from Freedom Debt Relief
Aug 18, 2020
Crystal, we are overjoyed on how the program has benefited you! We take great pride in ensuring we can support you through every stepping stone in the program. We want you to continue to lean on us if you need anything in the future. Remember, we can be reached at 1(800)-655-6303 or through your online portal at www.fdrclient.com. Thank you for letting us be your partner on your journey to a debt-free future.
Verified Customer
Cindy Mattinson
I have been very happy. Always there to answer questions. Great customer service
Reply from Freedom Debt Relief
Aug 18, 2020
Greetings, Cindy! We are so glad our team of professionals has been there for you whenever you needed them throughout the program progress! For updates concerning your graduation path, please reach out to Client Services at 1(800)655-6303 or [email protected] Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Verified Customer
ELIZABETH SABO VANCE
My experience has been great. Freedom Finance really helped me and now my credit is back to where it was.
Reply from Freedom Debt Relief
Aug 19, 2020
Thank you, Elizabeth! We are pleased to hear the program worked out in your benefit, and your credit was able to be restored. Please lean on our Client Services department at (800) 655-6303 or [email protected] for support throughout your program. Thank you for being a valued client of Freedom Debt Relief!
Verified Customer
Jan Lazeski
happy that 2 of my accounts reached a settlement; a bit surprised at the amount that the settlement fee came to, but understandable I guess. Also I wanted the past due credit card acc't. at my personal bank to be one of the 1st settlements because they also have where my money is deposited, but fdr explained to me how negotiations work and I understand - hope situation doesn't end up difficult however.
Reply from Freedom Debt Relief
Aug 19, 2020
Hi Jan! Thank you for sharing your thoughts with us. We are glad your accounts are being settled accordingly with us. As we continue down your graduation path, please remember you can track your program process online through your Client Dashboard or reach out to Client Services if you need anything at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Verified Customer
Earl Adams
It's been great no problems , especially with them get in touch when it's time to settle your debt
Reply from Freedom Debt Relief
Aug 18, 2020
Hi Earl! Thank you for taking the time to leave us a review. We are glad you are satisfied with the services provided to you during this time. We love to be sure our clients are up to date when handling your finances. As you continue, utilize your Client Dashboard to check for updates concerning your program. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Verified Customer
Daryl Zimmerman
Great customer service, worked for me has settled one card, and is close to the second. Have saved a lot for me, and highly recommended this company.
Reply from Freedom Debt Relief
Aug 18, 2020
Congratulations on your settlements thus far, Daryl! We are so excited to see you off to a strong start. We hope to continue to provide you excellent service as we help you towards your goals of financial freedom. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or [email protected] Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Verified Customer
Anonymous
Overall FDR has been very helpful, they are quick to resolve issues..
Reply from Freedom Debt Relief
Aug 18, 2020
Thank you for taking the time to give us your feedback! We are glad we could be of assistance to you whenever you needed us! We love what we do, and making sure you are supported is our main objective. Also, remember to check your progress on your Client Dashboard or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Patti Miller
Freedom Dept Relief and sister company settled my credit dept swiftly. I don't know how it will effect my taxes when filed. All my debits were settled for half of what I owed which was the principle, cutting out the compounding interest.
Reply from Freedom Debt Relief
Aug 19, 2020
Hi Patti! Congratulations on moving forward with our sister company during this time. In some cases, clients may be required to pay taxes on their forgiven debt, but it is possible to avoid declaring the forgiven debt if a person meets the IRS's definition of liabilities exceeding assets at the time of settlement. However, your tax advisor will be able to assist you further with any questions you may have. In the meantime, if you need anything in the future, just reach out to us at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Verified Customer
Anonymous
Glad I did it! Freedom debt relief has been good. They keep in contact with text messages and emails.
Reply from Freedom Debt Relief
Aug 19, 2020
Thank you for leaving us a review! We are glad we can stay in constant contact with you as we handle these accounts on your behalf. Please reach out to our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Verified Customer
Chuck
Anyone who is in debt, I would encourage them to consider freedom debt relief because they are friendly and have national litigation in case there is any sort of court action. They offer the best in my opinion. When I contact them, they respond the same day in the same hour. They keep me up to date every step of the way.
Reply from Freedom Debt Relief
Aug 19, 2020
Thank you, Chuck! We hope to continue to guide you through financial freedom, and we enjoy assisting you throughout this entire process. Did you know we offer incentives for client referrals? For more information, please contact Client Services at (800) 655-6303 or at [email protected] Thank you for being apart of the Freedom Family!
Verified Customer
Cynthia
We were overwhelmed with too many credit cards and we struggled and we are very glad we signed up with them. They have helped us out greatly. Everything has been positive sine we got with them. Our bill payment is down and in the next couple of years we should be done.
Reply from Freedom Debt Relief
Aug 19, 2020
Cynthia, we are so grateful that you took the time to write a review, we know how stressful life can be. We glad we could provide our clients with an affordable solution to their finances. Let us know if you need anything, our Client Services department can be reached at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
Verified Customer
Daniel
This is the second time I have gone with them. The first time I didn’t end up actually needing them but they did a really nice job and I was able to save what I was doing from them and use it when it got worse. They took care of business and helped me get out of what I got myself into. They’re doing a good job.
Reply from Freedom Debt Relief
Aug 19, 2020
Thank you, Daniel! We are glad you trusted us to assist you through this journey when relieving your debt. We can't wait to see you become debt-free! If you ever have any questions, just give us a call at 800-655-6303. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Verified Customer
Gennett
I am very pleased with what they are doing to help me because I needed it to get out of debt. They showed me a plan to help to pay off my debt. Every time I call, they provide me with the information that I called. Also they are courteous.
Reply from Freedom Debt Relief
Aug 19, 2020
Gennett, thank you! We take pleasure in providing our clients with constant updates as to where they are in the program. Please reach out to our Client Services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Verified Customer
Deena
I am glad I went with them so they could take the burden off my shoulders. I could hardly breath with the bills I had, I had a lot. They are very polite and helpful and knowledgeable.
Reply from Freedom Debt Relief
Aug 19, 2020
Thank you, Deena! We work hard on behalf of our clients when helping them to become debt-free. Our knowledgeable team of professionals enjoys assisting you with anything you need. They can be reached at 1(800)-655-6303 or www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Verified Customer
Anonymous
Excellent service. They really help people become debt free especially since they have legal programs you can use to help. The company is very knowledgeable and let us know where they making progress.
Reply from Freedom Debt Relief
Aug 19, 2020
Thank you for taking the time to leave us a wonderful review! We are glad you find our knowledge beneficial during this time when resolving your debt. For updates concerning your graduation path, please reach out to Client Services at 1(800)655-6303 or [email protected] Thank you for choosing Freedom Debt Relief!
Verified Customer
Donald
It works pretty good for us. They know what they are doing. I feel good about signing up.
Reply from Freedom Debt Relief
Aug 19, 2020
Donald, thank you very much! We are so glad we could give you relief when handling your debt. In the future, if you have any questions or concerns, reach out to Client Services at (800) 655-6303 or at [email protected] Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Verified Customer
Forde
They answered all my questions by email or text or phone calls. I am very satisfied, they did what they said.
Reply from Freedom Debt Relief
Aug 19, 2020
Thank you, Forde! We aim to give our clients a lifetime experience with us, as we know how hard this journey can be. Please lean on our Client Services department at (800) 655-6303 or [email protected] for support throughout your program. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Verified Customer
David
They’ve done what they said they were going to do and helped me with my debt. I am very happy.
Reply from Freedom Debt Relief
Aug 19, 2020
We appreciate your valuable feedback, David! We are glad we could help you through this process of eliminating your debt. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for choosing Freedom Debt Relief!
mlgaddis
Slow to get first settlement but understandable with negotiation process.
Reply from Freedom Debt Relief
Aug 19, 2020
Hi Miari! Thank you for taking the time to share your experience with us. We are hard at work to ensure we can get the best settlements on your behalf. Each month as you fulfill your program commitment, you get one step closer to being debt-free! To track your progress, go to the Client Dashboard or reach out to Client Services at 1(800)-655-6303 for an update. Thank you for choosing Freedom Debt Relief!
Manahil Farman
I am getting collection letters from every credit card I have. And my credit score decreased a lot.
Reply from Freedom Debt Relief
Aug 18, 2020
Hello, Manahil. Thank you for taking the time to leave us a review. We're sorry to hear about your concerns and we would like to opportunity to discuss them with you. We will be reaching out shortly to obtain your contact information. Thank you for choosing Freedom Debt Relief!
Sam Morris
This company has helped alleviate some of my debt stress. And they move rather quickly even if your payment seems high paying the monthly minimums on your credit cards is even higher. Please consider this company when you are needing a leg up I got myself into a situation and freedom debt relief is really helping me.
Reply from Freedom Debt Relief
Aug 18, 2020
It's our pleasure to assist you, Sam! We really enjoy helping our clients find another way to handle their debt. One that is affordable and can help them in the future once they are debt-free! If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for letting us be your partner on your journey to a debt-free future!
Yazmin de Jesus
Get control over the company. Stress release! Give a very good orientation what to do with calls. Keep me inform with the updates in settlement.
Reply from Freedom Debt Relief
Aug 18, 2020
Yazmin, thank you for sharing your experience with us! We are glad we could walk you step by step the best practices when beginning this journey to financial freedom. Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at [email protected] Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
H. P. Strader
I'm still very new to the program. They have set my mind at ease that this is do-able to achieve my goal.
Reply from Freedom Debt Relief
Aug 18, 2020
Welcome! We couldn't be more excited for you to begin this journey with us at this time. We can't wait to see you reach your goal of becoming debt-free. Please let us know if you need anything throughout this process. Our team of professionals can be reached at 1(800)-655-6303. Thank you for allowing Freedom Debt Relief to be an affordable solution when resolving your debt!
Kenneth Timmins
I was at my wits end with my bills and I was becoming overwhelmed. I knew I had to take action so I called. I initially wanted a bill consolidation loan but was not approved for it. They got me into FDR and I am on my way. I am now stress free on my debts
Reply from Freedom Debt Relief
Aug 18, 2020
Welcome to the program, Kenneth! We are overjoyed to have you in the program, and we can't wait to get you started on the path to financial freedom. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard. Thank you for choosing Freedom Debt Relief!
Pauline Franklin
It was a pleasure working with Freedom,customer service was always courteous. Sorry that I am not able to continue at this time. Look forward to working with you in the future.
Reply from Freedom Debt Relief
Aug 18, 2020
Hi Pauline! We are sorry you aren't able to continue with us at this time, but we do thank you for taking the time to share your feedback with us. We know that hardships arise, which is why we will be here whenever you need us in the future. We are always happy to assist! Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Jose Guerra
What I liked the best of the company is that they negotiated my first debt within the first four months .
Reply from Freedom Debt Relief
Aug 18, 2020
Thank you, Jose! We are thrilled to hear how great the program is going with us! We will continue to work on the best deals on your behalf. As you continue, utilize your Client Dashboard to check for updates and alerts concerning your program. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Suzan Kelley-Corcione
They are doing what was agreed upon and are working towards settling wih more of our debts.
Reply from Freedom Debt Relief
Aug 18, 2020
It's our pleasure, Suzan! We are glad we could assist you in relieving your debt during this time. We know how hard you have been working to obtain the debt-free lifestyle you deserve. Please reach out to our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for letting us be your partner on your journey to a debt-free future.
Stacey Kendall
I’m very satisfied with the freedom debt team I’m over half way there and couldn’t be happier with the progress and help they’ve been to me ....
Reply from Freedom Debt Relief
Aug 18, 2020
Congratulations, Stacey! We are so excited to hear how well the program is going for you during this time. Keep up the great work, and you will be debt-free in no time! Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for allowing Freedom Debt Relief to be an affordable solution when resolving your debt!
Jun
Freedom Debt Relief is giving me a stress free debt . Their staff are knowledgeable , patient , understanding in dealing with me and my creditors . They guide and instruct me well what to do .
Reply from Freedom Debt Relief
Aug 18, 2020
Hi Jun! Thank you for leaving us a review. We are so happy to hear how much the program has helped you when resolving your debt. We couldn't be more excited than to help you to a debt-free future. Please continue to lean on our knowledgeable professionals if you need any assistance during this time. They can be reached at 1(800)-655-6303 or [email protected] Thank you for choosing Freedom Debt Relief to meet your financial needs!