Freedom Debt Relief
check_circleverifiedFreedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved over $10 billion in debt since its founding and has saved clients over $3 billion.
The company has considerable industry experience and high client satisfaction ratings.
With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.
The company offers multiple debt settlement (involves working with creditors to lower total debt owed) and debt consolidation (involves consolidating all customer debt into single monthly payments) services and is available in 38 states.
On average, Freedom Debt Relief charges 20 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.
View real Freedom Debt Relief reviews below.
The Good
- Excellent Settlement Program and Debt Relief Services
- Experience and Accreditations
- Great Freedom Debt Relief Reviews
- Online Dashboard
- No Fees Charged Until After Debt is Settled
Excellent Settlement Program and Debt Relief Services
Freedom Debt Relief has several great advantages to its debt settlement services including:
- Minimum of $7,500 in debt to begin debt settlement
- Costs between 15 and 25 percent of the total unsecured debt
- One representative to work with
Freedom Debt Relief offers a free consultation with a highly trained debt consultant when a consumer decides to enlist the company's debt settlement services. The same debt settlement consultant will remain with the client throughout the entire debt settlement program while Freedom Debt Relief helps you resolve your debt. If consumers are not satisfied with FDR, the company offers a money-back guarantee.
Experience and Accreditations
As an accredited debt relief company, Freedom Debt Relief (FDR) has over 15 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.
Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to negotiate with every creditor the customer has, in order to secure lower credit card debt (or any type of unsecured debt).
FDR will walk clients through the debt settlement process: first, customers will stop making monthly payments to lenders. Instead, clients will make a monthly payment into a separate account, saving a lump sum for debt negotiation (the minimum payment into this account is different for each company). Freedom will then contact each creditor on the customer's behalf to negotiate a settlement.
Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score.
However, this process allows you to settle debts, avoid bankruptcy, and become debt-free.
Freedom Debt Relief also understands the importance of proving its ability to negotiate with creditors by maintaining accreditations.
According to multiple surveys we conducted, people value national accreditations, in their debt settlement company, above all other features. FDR is accredited with the AFCC and the IAPDA.
These accreditations show that Freedom Debt Relief is dedicated to offering high quality debt relief services to their clients.
Great Freedom Debt Relief Reviews
Most Freedom Debt reviews are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.
Clients with unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of money that would otherwise go to their creditors.
Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction.
Online Dashboard
One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. Such resources let customers make informed decisions that will affect their credit scores.
Not many debt settlement companies in the industry offer such helpful tools. These tools help customers keep informed about where they are in the debt resolution process and stay ahead of their lenders and tackle every type of debt (whether it's credit card debt, student loan debt, utility bills, etc.).
No Fees Charged Until After Debt is Settled
As opposed to a debt consolidation company which consolidates all of a customer's debt into one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt.
Because clients come to FDR in order to escape high payments, the company doesn't charge any fees until after debt is settled with creditors. However, most debt relief companies, like National Debt Relief and Pacific Debt, do not have upfront fees.
First, customers will open an account through Freedom Debt Relief into which they will put all of their money that would have gone toward paying their debt (this is the main reason why this program hurts your credit score more than debt consolidation).
Next, FDR will use that account to work with your creditors to find a lower total debt to pay.
Debt settlement companies make money by charging fees on either enrolled debt or saved debt (fees charged to saved debt are more beneficial for customers). Though its services are highly trusted and thorough, its average fees are a bit higher (around 20 percent fees on enrolled debt).
However, FDR’s ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.
The Bad
- Freedom Debt Relief Cost
- Limited Availability
- Complaints
Freedom Debt Relief Cost
One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (20 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.
Users are charged an average of 20 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.
Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.
Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.
So exactly how much will Freedom Debt Relief cost you? It will cost you around 20 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The price is competitive for the industry and is assessed when a successful settlement is reached.
However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.
Limited Availability
Freedom Debt Relief offers debt settlement programs in only 38 states. Additionally, the company requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). Most debt settlement companies will require a minimum amount of debt in order to ensure payout.
A debt settlement company that charges by saved debt will not run into this problem as much.
An additional limitation is that Freedom Debt Relief is that the company only works with debtors with unsecured debt. This limitation is understandable since no debt settlement company wants to risk losing its client's homes.
Complaints
While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The three main complaints clients seem to have are the following:
- Debt settlement takes too long
- FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt
- People have trouble navigating and logging into FDR's website
These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.
The Bottom Line
Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement and debt consolidation (consolidated monthly payments) experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief). However, it does have the potential for higher fees.
FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation.
Call our recommended rep over at Freedom Debt Relief below.
1-(855) 491-1073
Disclaimer
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User Reviews
Star Rating
9,503 Reviews
Review Breakdown
Sentiment Criteria
have not had any experience I am not computer alert need some other way to be contacted .
Reply from Freedom Debt Relief
Jul 13, 2019
We appreciate you sharing your concerns with us, Robert. Understandably, not all of our clients prefer online communication. That is why our Client Services team is available 7 days a week to address any questions or concerns. We can be reached by calling (800)655-6303. Always feel free to contact us anytime assistance is needed. Welcome to Freedom Debt Relief! We are excited for the opportunity to service your financial needs.
Needs help with deposit scheduling and got it all taken care of.
Reply from Freedom Debt Relief
Jul 12, 2019
Thank you for the review, David! We are so happy you got your deposit scheduling taken care of. You can also check on your program online, on your Client Dashboard www.fdr.client.com or contact Client Services they can be reached at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!
To be honest I was so skeptical of this process at first!I started FDR as an alternative to bankruptcy after speaking with CSR Brianna. I have been on the program since May 2018. In this time I had 6 accounts enrolled. Here we are 1 year and 2 months all accounts with the exception of 1 has been resolved. With making sure that I made the dedicated deposit bi-weekly I was able to get a Consolidated Loan which help me to progress faster. I will be able to start making payments to them soon. I didn’t realize that at the end of the tax year they will send you a 1099 that will have to be filed with your taxes which will be taxed. They have an attorney group that is awesome!Everyone that I’ve been in contact with has been very helpful and patient answering any questions or concerns that I had. I look forward to graduation from the program and a better Financial future.
Reply from Freedom Debt Relief
Jul 13, 2019
Congratulations on all of the success you've had in our program, SP! It's always rewarding to hear clients share how our services have provided a brighter outlook on their financial futures! Thank you so much for taking out time to share your experiences with us. We also appreciate the many compliments regarding the level of service provided to you. Making sure that our clients have an amazing experience with us is a top priority! We wish you the absolute best as you head to the finish line. Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs!
I was very satisfied with the help I received recently. The person was very knowledgeable.
Reply from Freedom Debt Relief
Jan 04, 2019
Thank you for sharing your positive experience, Dorothy! We're happy to hear that your program is running smoothly and we want to also congratulate you on your savings thus far! Throughout your journey with us, don't hesitate to contact client services at (800) 655-6303 or log onto www.fdrclient.com when you have questions regarding your account. Thank you for choosing Freedom Debt Relief!
I’m just getting started and so far all the people at FDR have put me at ease with the process. All the little mistakes I’ve made they’ve put me at ease with. The one thing that I’m great full for is that my calls are always welcomed by the customer service department and taken care of right away!
Reply from Freedom Debt Relief
Jul 13, 2019
It is our absolute pleasure, Sandra, to provide a service that leads you to financial freedom! Thank you for complimenting our skillful and knowledgeable advocates in Client Services. Please let us know how we can continue to support your debt free journey. Keep in mind you can monitor the progress you've made by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Good communications. Valentino L was on top of it, he wasn't demanding he was always making sure that we had good communications.
Reply from Freedom Debt Relief
Jul 11, 2019
Thank you for your feedback on Valentino, Olo! We love being part of your success to financial freedom. If you have any questions or concerns, please don't hesitate to contact Client Services they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for choosing Freedom Debt Relief.
They are usually very helpful and nice..
Reply from Freedom Debt Relief
Jul 11, 2019
Thank you for taking the time to write a review, Fiorella! We will be here for you every step of the way, and we will continue to provide you with that excellent professional service throughout your program. You can also check your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
 Verified Customer
So far the experience has been smooth and fast pace. Things have gone very well and I am happy and looking forward for my graduation which came easily and it should end this month
Reply from Freedom Debt Relief
Jul 09, 2019
Congratulations on your success in our program, Yutuva! We're glad we could help you achieve a better financial future. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
 Verified Customer
AS THE ENDING VERY POOR AND UN PROFESSIONAL AND REALLY NOT HONEST
Reply from Freedom Debt Relief
Sep 24, 2018
Donald, we can't thank you enough for sharing your outstanding experience thus far! We will continue to make sure you're pleased throughout your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
Has improved a lot. Quick to respond, knowledgeable
Reply from Freedom Debt Relief
Jul 09, 2019
We appreciate your feedback! It is important to us to give you knowledge about the program and that we keep you update with your account. For any questions or concerns, feel free to contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
 Verified Customer
Client dashboard is uninformative. Doesn't show information I should be entitled to view.
Reply from Freedom Debt Relief
Jul 09, 2019
Thank you for your feedback. It is important for us to give you as much information about your account as we can. If you ever have additional questions about your account that you can not find on your Client Dashbaord, please give us a call and we can answer all your questions or concerns. You can contact us at 1 (800) 655-6303. We appreciate you being a part of Freedom Debt Relief.
 Verified Customer
The program is working well for me, several of my debts have been settled.
Reply from Freedom Debt Relief
Jul 09, 2019
Gilda, thank you so much for your feedback. It is wonderful to hear that you are getting positive results. It is a pleasure to help you on your path to financial freedom. If there is any other way we can help you, don’t hesitate to reach out to Client Service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
 Verified Customer
Satisfactory and regular contact. Too early to fully judge
Reply from Freedom Debt Relief
Jul 09, 2019
We are happy to hear that our services are meeting your needs! Feel free to reach out to Client Services if you ever need any assistance via phone or e-mail at (800) 655-6303 or [email protected] Thank you for choosing Freedom Debt Relief!
 Verified Customer
haven't heard much from them lately--been with them since oct. phone calls have let up..
Reply from Freedom Debt Relief
Jul 09, 2019
Thank you for your feedback, Joanne. We are sorry that you are experiencing any dissatisfactions. It is important for us to keep you informed when there is an issue that needs your attention. We are always happy to give you an update on your account. You can give us a call, if you find yourself having any questions or concerns, at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com for 14/7 updates. Thank you for choosing Freedom Debt Relief.
 Verified Customer
They lied about accounts being covered! Absolutely terrible! They almost ruined my life!
Reply from Freedom Debt Relief
Jul 10, 2019
Thank you for sharing your thoughts, Michele. We regret to hear that you are unhappy with the program. All accounts that are enrolled are outlined in your contract for negotiations. A member of our team will be reaching out to discuss your concerns further. Thank you.
 Verified Customer
My experience has been great. From day one when I decided to make this jump until the present where they continue to negotiate as well guide me to debt freedom.
Reply from Freedom Debt Relief
Jul 09, 2019
We appreciate your kind feedback, Frank. We are happy to hear that you have been having a great experience in the program. We work hard to deliver great results. If there is any other way we can help you, don’t hesitate to reach out to Client Service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
 Verified Customer
Very helpful may me be able to get out of monthly debts manageable
Reply from Freedom Debt Relief
Jul 09, 2019
Thank you for your feedback, Gracie. We are glad to know that we are delivering a great experience for you. We look forward to continuing to help you reach your financial goals. For any questions or concerns, feel free to contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
 Verified Customer
Their product/service as well as the customer service has been a good experience
Reply from Freedom Debt Relief
Jul 09, 2019
Thank you for your kind review, Anna. It makes us proud to know that we can deliver a great experience for you. We work hard to always produce great results. If you find yourself having any questions or concerns, reach our to client services at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
 Verified Customer
Its been amazing, they work to get the best deal possible
Reply from Freedom Debt Relief
Jul 09, 2019
We appreciate your kind feedback, Jeff. Our negotiators work hard to make sure we can get the best settlement possible. It is a pleasure to hear that we are meeting your expectations. If you come across any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
 Verified Customer
Once you have a great customer service person , He or she have gone beyond to help with your concerns, the website can be better, 1. once your paying you should see wihat you own. 2. a better beark down on the money of service, your payment,settlement fee , all should be describe better. so we can make a decision to finish our program before due date.
Reply from Freedom Debt Relief
Jul 09, 2019
Thank you for your feedback, Anthony. It is our priority to deliver the best results possible. We are happy to hear one of our dedicated Client Services advocates met your expectations. If there is any other way we can help you, don’t hesitate to reach out to Client Service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief
 Verified Customer
I am a mere two months of getting rid of a $40,000 debt. They have bee great, and when I needed them to adjust the payments because of losing my job, they were quick to help.
Reply from Freedom Debt Relief
Jul 09, 2019
Felipe, thank you so much for your feedback. We are more than happy to know that you received an experience that matched your expectations. Congratulations on being so close to your financial goal. We are glad we could be of service. If there is any other way we can help you, don’t hesitate to reach out to Client Service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief
 Verified Customer
Freedom made it easy for me and I am almost through paying off my debt
Reply from Freedom Debt Relief
Jul 09, 2019
Thank you so much for your feedback, Elaine. It makes us happy to know that we could make it easier for you to come so close to your financial goals. If there is any other way we can help you, don’t hesitate to reach out to Client Service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief
 Verified Customer
I feel confident with the company how they handle my debts.
Reply from Freedom Debt Relief
Jul 09, 2019
Thank you for taking the time to write us a positive review, Carmen. It makes us happy to hear that we are meeting your expectations. If there is any other way we can help you, don’t hesitate to reach out to Client Service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
 Verified Customer
FDR was easy to sign up, provided representation during court proceedings and has made my debt resolution an easy transition.
Reply from Freedom Debt Relief
Jul 09, 2019
We are thankful for your feedback, Deanna. It makes us proud to know that you have received a great experience from us. It is one of our priorities to make the program as simple as possible for our clients. Please feel free to reach out to Client Services with any further question or concerns you have, at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
 Verified Customer
Excellent. Very helpful and acommodating.
Reply from Freedom Debt Relief
Jul 09, 2019
Thank you for your positive feedback, Dwaraka. We work hard to meet expectations like yours and we are happy we hit that mark for you. If there is any other way we can help you, don’t hesitate to reach out to Client Service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
 Verified Customer
Ver helpful people. Helps keep you on track with payments. Can't wait to be done with it but a big help in the meantime.
Reply from Freedom Debt Relief
Jul 09, 2019
We are very thankful for your positive review, Dustin. It makes us happy to know we can help get you to your financial goals. We are looking forward to seeing you graduate the program and be debt free! Please don’t hesitate to reach out to Client Service at 1 (800) 655-6303, for any questions or concerns. You can also visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
 Verified Customer
It has always been positive experience when speaking with the associates there. I was so upset one time because I had received a judgement against me and they were so considerate and understanding and resolved the issue quickly. Thank you so much truly a life saver!!!!
Reply from Freedom Debt Relief
Jul 10, 2019
Thank you for sharing your positive experience with us, Evelyn! We will always be here to guide you on your journey to a debt-free future. Do not hesitate to reach out to Client Services if you ever have any questions-(800) 655-6303 or e-mail us - [email protected] Thank you for choosing Freedom Debt Relief!
 Verified Customer
It has been very easy to communicate with Freedom Debt Relief
Reply from Freedom Debt Relief
Jul 10, 2019
Thank you for your thoughtful feedback, Anne. We are always here for you to discuss your account and provide program updates. You may also utilize your Client Dashboard to stay up to date on your progress. You can log in at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
 Verified Customer
They are awesome, They treat you with respect!
Reply from Freedom Debt Relief
Jul 10, 2019
We appreciate your kind words, Amy. Our company's business model is based on care, for both our clients and employees. We are looking forward to seeing you debt free! Please reach out to our Client Services department if you have any questions or comments regarding your account at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
 Verified Customer
FDR very professional, loyal, always great customer service, I''m always informed through my client dashboard. They have gotten the best settlement for my bucks, I can honestly say FDR put a lot my worries behind me, so I only concentrate on keeping my deposits on time and no one knows that''s less stressed, thanks FDR for your hardworking.
Reply from Freedom Debt Relief
Jul 10, 2019
Thank you for your thoughtful review, Deborah. It is rewarding to hear such great feedback about our Client Services team and we thank you for using your Client Dashboard to stay updated. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
 Verified Customer
They are an awesome company. Very honest and upfront. Have a very good customer service.
Reply from Freedom Debt Relief
Jul 10, 2019
Thank you for sharing your feedback, Jennifer. Our team is thrilled to be offering your our program and will strive to continue to provide excellent service. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
 Verified Customer
Great, they have helped me save a lot of money. I would and have recommended them to some friends an family.
Reply from Freedom Debt Relief
Jul 10, 2019
Thank you for taking the time to share your feedback, Eugene. Our team works hard to get you the best savings possible. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
 Verified Customer
Great. Friendly, there when you need to reach them. Polite and helpful. Willing to adjust your monthly dedicated account when you are not able to make full payment.
Reply from Freedom Debt Relief
Jul 10, 2019
Thank you for taking the time to share your feedback, James. Our team understands that sometimes you need to make adjustments and we try our best to accommodate. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
 Verified Customer
My experience has been amazing. I went through a very difficult time in my life prior to contacting them and by using their service I was able to avoid filing for bankruptcy.
Reply from Freedom Debt Relief
Jul 10, 2019
Thank you for sharing your feedback, Jeff. We are thrilled to hear that we were able to assist you in a challenging time. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
 Verified Customer
Everything has been going great. And very helpfull
Reply from Freedom Debt Relief
Jul 10, 2019
We appreciate your feedback, Joann. We are thrilled to hear of your success in the program. Our team looks forward to seeing you debt-free! Keep up the great work and please reach out to us anytime you have questions about your program. You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
 Verified Customer
Quick resolution and big savings which means I do t have to deal with the bill collectors
Reply from Freedom Debt Relief
Jul 10, 2019
We appreciate your feedback, Dena. It is rewarding to hear such great feedback about our settlements. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at [email protected] Thank you for choosing Freedom Debt Relief!
 Verified Customer
I feel no communication ,it's just not what i thought it would be
Reply from Freedom Debt Relief
Jul 10, 2019
Thank you for sharing your feedback. We are sorry to hear you are not happy with the level of communication. Our team is always here to discuss your concerns or provide updates whenever you would like. Client Services can be reached at 1-800-655-6303. You can also check on your program progress 24/7 online on the Client Dashboard located at www.fdrclient.com. A member of our team will be reaching out shortly. Thank you.
 Verified Customer
I used them for almost a year and put over 3 thousand dollars into my account. The debt settlements that were settled and paid didn't even total 1000 dollars, so between settlement fees and other monthly charges they got over 2000 thousand dollars from me. Then once I canceled the account they took the remaining money that was in my account and said that i still owed them more. DO WHATEVER YOU MUST DO TO GET AWAY FROM freedom debt relief, RUN, CRAWL, HIDE, JUST DONT WASTE YOUR TIME WITH THEM. I learned on my own that the companies that we owe will work with us and make payment plays that we can actually make and keep thwe debt from collections.
Reply from Freedom Debt Relief
Jul 10, 2019
We are so sorry to hear you were not satisfied with our program. Settlement fees are outlined in your contract documents and are collected once the settlement is authorized and a payment has been made. We guarantee savings for our clients. Termination during ongoing settlements hurts you because it does not allow us to continue to pay your creditors when you have already paid for the service. A member of our team will be reaching out shortly to explain in detail. Thank you.
 Verified Customer
Very helpful, kind and keeps you informed on what is going on.
Reply from Freedom Debt Relief
Jul 09, 2019
Thank you for your positive feedback, Dolores. It makes us very happy to know that we are meeting your expectations. If there is any other way we can help you, don’t hesitate to reach out to Client Service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
 Verified Customer
Excellent. Ever since I joined the have been patient answered all of my questions helped advise and were proactive.
Reply from Freedom Debt Relief
Jul 10, 2019
We appreciate your feedback, Cheryl. Our team looks forward to guiding you through your debt free journey. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for choosing Freedom Debt Relief.
 Verified Customer
Great work getting all my creditors paid need a couple more settlements
Reply from Freedom Debt Relief
Jul 10, 2019
Great job on all your progress, John! We're excited to continue resolving your debt and help you achieve your financial goals. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
Wonderful and I''ve lowered my debt and increased my credit score
Reply from Freedom Debt Relief
Jul 10, 2019
Congratulations on your success in our program, Audrey! We're excited to hear about your progress and we're confident you will soon achieve financial success. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
Very good.They are great at working with you.
Reply from Freedom Debt Relief
Jul 10, 2019
We're happy to hear about your success with our program, Sandra! We're always here to support you through your journey. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
Excellent customer service and the ability to work with you and the people you have debt with.
Reply from Freedom Debt Relief
Jul 10, 2019
We're glad to hear your experience with our program is going well, Tom! We're here to support you at every milestone of your journey. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
Will answer any questions and keep you posted about the progress made.
Reply from Freedom Debt Relief
Jul 10, 2019
We value your positive feedback, Judith! We're glad to be your partner and will be here to support you every step of the way. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
I didn't realize that I would so many Collection co. Letters, I thought they would pay each of them
Reply from Freedom Debt Relief
Jul 10, 2019
We appreciate your positive review, Neva! We're sorry to hear your creditors are still reaching out to you. We are excited to settle your debt and help you obtain financial freedom. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
Very good. But not always clear in explaining the provisions, fee payments, and outcome if a creditor will not settle. Verbal statements do not always agree with written documents or website.
Reply from Freedom Debt Relief
Jul 10, 2019
Thank you so much for your valuable feedback, Bill. Our staff strives to be as transparent as possible with our clients. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
Why was i told i would be done in 2020 now2022
Reply from Freedom Debt Relief
Jul 10, 2019
Thank you for your review, Luis. On average our program takes 24-48 months to complete depending on settlements with your creditors. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
Quick response to my inquiry. Associates are knowledgeable n pleasant to talk to.
Reply from Freedom Debt Relief
Jul 10, 2019
We're glad to hear about your positive experience with our staff, Milagros! We're happy we can be by your side and help you achieve financial success. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
Gets us thru the hard times and are very reassuring
Reply from Freedom Debt Relief
Jul 10, 2019
Thank you for sharing the experience you have had with our program, Margaret! We're excited to negotiate your debt and help you achieve your financial goals. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!