Freedom Debt Relief
Verified
9.9
Overall Score
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Verified Customer
Jacqueline fuller Green Cove Springs, FL
My experience was good very helpful and friendly. They want to help!
2 weeks ago
Reply from Freedom Debt Relief
Jacqueline, thank you for the kind review. We listen to our client's needs and find solutions to help make a difference. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Apr. 19th, 2021
linda M Alegarbes Saipan, S
Freedom Debt Relief is helping me with my debts.
Mr. Bejamin P is really consoling he made me know that there is help from Freedom Debt. My only problem is that in order for me to start my payment as I had agrred I need to stop my payment deduction from my payroll so that I will be able to at least function and not worry that I will still be struggling from pay check to pay check Please I really hope that I will be able to take care of this problem of mine and with Freedom help I trust that Mr. Benjamin P assured that I will be able to get help from Freedom Debt Relief just like my relative received and now my relative is doing great better that before and so that is why I tried to seek help with Freedom Debt Relief.
I hope and pray that help with prosper Thank you again for your time and consideration for helping those in need like myself way over here across the ocean. God Bless you and your company to prosper always helping those in need.
I would give Freedom Debt Relief a good star of five seeing and hearing what others say and I know that I will be able to receive that also.
Your customer service is very great they know how to answer and they know how to be very understanding and are well verse with how they could assist individuals like myself and show concern and willingness to go beyond to assist applicants that are in need like myself. Continue doing the good that Freedom Debt Relief stands for helping people in need and assurance that help is provided.
4 months ago
Reply from Freedom Debt Relief
Linda, we appreciate you taking the time to leave us a review! We're elated to hear about your experience with Benjamin. Rest assured our team works hard to resolve your debt with the highest savings possible. We would be more than happy to answer any questions you have at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Jan. 8th, 2021
Betty Peters Lodi, CA
Freedom Debt Relief has been easy to work with from the first day that I signed up. Once we determined which accounts I would turn over to them and they gave me an amount that I would be responsible for each month the rest has been easy. I provide the payment which they take out each month as an automatic transfer and I don't have to think about any of it. They do all of the negotiations with the creditors and I sit back and wait for a notice that the creditor has accepted the terms and eventually that the account is paid off. This has been totally stress free for me and I recommend it to everyone who has debts that are out of control. If I ever have any questions and I call in, every person I have talked to has been super nice and easy to talk to. If I could give them more than five stars, I would. I don't write this review lightly because I can be a highly critical person when it comes to customer service and the way I am treated. Freedom Debt Relief is an excellent company to work with and you won't be disappointed.
5 months ago
Reply from Freedom Debt Relief
Betty, we're elated to hear about your experience within our program! We're ecstatic to hear about your success within our program and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Nov. 28th, 2020
janet M Thorbourne Springfield Gardens, NY
I had the occasion to speak to two of your customer service reps. One Sonya and the other was Naomi, I believe. I have never met two people who were calm, efficient, and knowledgeable, unlike the one I got in the chat room. Totally misinformed me and then had the nerve to end the conversation. Because I took to long to answer. I spent three different days speaking with your reps. Those two that I have mentioned, should be commended, and made aware of how they helped me maneuver through the matters of
finance, with understanding patience and from what I could determine caring about how the customer felt and insuring they were satisfied and understood . The first two conversation were about the same thing which I included in the chat, which was useless. The third was about a response to an email,that I did not understand. Please commend those ladies for me, and I hope that are recognized accordingly for their kindness and mostly for giving the correct information along with patience.
Thank you,
Thorbourne, Janet M
5 months ago
Reply from Freedom Debt Relief
Thank you for your thoughtful review, Janet. We are thrilled that we made a wrong and turn it right. We are excited to see your progress as your debts get resolved. We will be reaching out to Sonya and Naomi. Please be assure we are working on the situation to improve our client experience while chatting with us online. Thank you for choosing Freedom Debt Relief. If you have any questions please call 800-655-6303.
Nov. 12th, 2020
Verified Customer
Carmen
I didn't know what to do about my credit card bills. I keep asking them to please give me a break and to not give me interest or the penalties. I've been with Freedom Debt Relief for almost a year now and I would recommend it to anybody who you know who in the same situation. Everyone has been great to work with. They email me about what they are doing.
9 months ago
Reply from Freedom Debt Relief
Thank you for your wonderful review, Carmen! We strive to provide the best service possible to our clients, to ensure they are comfortable and confident with us. Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
Jul. 28th, 2020
Verified Customer
Barbara
I really didn’t want to file for bankruptcy so I contacted freedom. They have negotiated for me and made the whole process easier. They saved me a lot of money. They did exactly what they said they would do and kept me informed. Every time I called with a questions, they were able to answer it completely. I didn’t have to wait for them to call me back. Everyone is trained really well.
9 months ago
Reply from Freedom Debt Relief
Barbara, thank you for sharing your kind thoughts about our program. It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and we look forward to assisting you in becoming debt-free. If you ever need our assistance please call Client Services at (800) 655-6303.
Jul. 16th, 2020
Verified Customer
Sherry Rayville, LA
My experience with Freedom debt relief has been so good from day one. I talked to a great and understanding person, who never judged me or ask me down questions. They checked on me from time to time to see how I was doing. And even when a bill showed up afterward, they call me to ask if I wanted that bill added. Hey I cant say anything but goodness from this company. They dont know me from anybody else they talk to, but I could not tell. Grat people, great conversation, will lead to a great ending. Oh dont forget when u look on your phone and see when you are need to approve a debt .
10 months ago
Reply from Freedom Debt Relief
Thank you so much, Sherry! We are so thrilled to hear how well our agents have been treating you throughout this entire process! We simply enjoy what we do and are dedicated to bettering your financial future. Please reach out to our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for letting us be your partner on your journey to a debt-free future.
Jun. 24th, 2020
Verified Customer
Thomas Cafaro Staten Island, NY
The process has been very low maintenance and basically runs on autopilot as long as you make your scheduled deposits. The staff at Freedom Debt Relief are always available and very helpful and friendly. The website is great at giving a snapshot of your current status and how much farther you need to go to graduate. Definitely worth it and was a life saver.
10 months ago
Reply from Freedom Debt Relief
We appreciate your trusting feedback, Thomas. You are correct when saying sticking to our process leads to terrific results. Thank you for sharing the benefits you've gained from using our services. Also, excellent job using your Client Dashboard to stay informed about your account. Please let us know how we can continue supporting your debt-free journey. Thank you for choosing Freedom Debt Relief.
Jun. 26th, 2020
Verified Customer
Ronald Port Huron, MI
They've been very good at helping me and telling me what is happening with some of the credit card companies and I appreciate that. I can go on the internet and find out what's going on and when I call them they go right over it with me and tell me exactly what is happening. They're very knoweldgeable and do the best they can to help their customers.
11 months ago
Reply from Freedom Debt Relief
Ronald, we're ecstatic to hear about your experience with our team! We take pride in providing world-class customer service to our clients and we're here for you every step along the way. Please give us a call at 800-655-6303 if you need assistance. Thank you for choosing Freedom Debt Relief!
Jun. 3rd, 2020
Verified Customer
Judith Rochester, NY
It was kind of scarey. It was a big step. They walked me through the whole way. Anytime I have talked to them right from the very beginning, they have been very accommodating and took time to explain everything. They've answered every question I've ever asked and have followed through and done things exactly. I have not been disappointed in anything they offer.
11 months ago
Reply from Freedom Debt Relief
Thank you for sharing, Judith. We agree, beginning a new venture in any area can create fear of the unknown. You should be very proud of yourself for taking the first step toward financial freedom. We appreciate the many compliments as well. Please continue to reach out to our Client Services team anytime assistance is needed. Thank you for being the best part of Freedom Debt Relief!
Jun. 3rd, 2020
Verified Customer
Vern
Every time I've called with a question, they're more than willing to help me. Everybody I've talked to was really knowledgable and have taken the time to explain everything really well. Before they hang up they always ask me if they've answered everything. Customer service is just great. They've kept me updated all the time and I wa surprised how fast.
11 months ago
Reply from Freedom Debt Relief
Greetings, Vern! Thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to assisting you further. If you have any questions, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Jun. 2nd, 2020
Verified Customer
Dennis
Freedom Debt Relief was very simple to do business with and sign up with. Everyone we have contacted and worked with was very nice and knowledgeable of our questions and their policies. They are up front and honest and have handled our account like it was their own. I would recommend them to anyone. I did point a close friend to them and he signed up and they are assisting them today.
11 months ago
Reply from Freedom Debt Relief
We appreciate the many compliments, Dennis. Making sure we support our clients as much as possible as they journey toward financial freedom is our top priority. We're so glad to hear how much you're enjoying your time with us. Please continue to reach out to our Client Services team with any questions or concerns regarding your account. Thank you for being the best part of Freedom Debt Relief. Here's to your debt-free future!
May. 27th, 2020
Verified Customer
Cheryl Turner
I started FDR in 2018 with a little over $25,000 in debt. FDR representatives were so helpful as they explained the program. I made extra payments as often as possible get through the program faster. FDR was great through the negotiation process & settled for a lot less than what I originally owed. I have now paid off all my debt & will graduate by May 29th! Thank you Freedom Debt Relief!!!
11 months ago
Reply from Freedom Debt Relief
Congratulations, Cheryl! We are thrilled to see you so close to your graduation path of becoming debt-free! As you complete the program, stay updated through your Client Dashboard and reach out to Client Services if you need anything at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
May. 19th, 2020
Tanya Vaz Houston, TX
Freedom Debt Relief is so efficient. They do their side well organized and always keep me informed of what’s going on.
1 week ago
Reply from Freedom Debt Relief
Tanya,
We strive to provide quality customer care. We look forward to your future success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Apr. 29th, 2021
Verified Customer
Carolyn Smoth
I have only had one issue so far. I thought one of my creditors was enrolled in the program. I got a letter saying I was being sue by the creditor. I immediately called FDR. They told me it could not be enrolled since the creditor had sued me. I called the lawyers associated with FDR. And, they said the same thing. The creditor was originally out in the list to be enrolled. I did t realize it was not enrolled until I got a summons. I still have not gotten a reason as to why it was never enrolled. I finally gave up and am having to pay a reduced amount to the creditor...not happy, but that has been my only issue.
1 year ago
Reply from Freedom Debt Relief
Thank you for your honest feedback, Ms. Carolyn. While we are glad to know your experiences have been positive for the most part, it's hard not to be disappointed regarding your recent experience. It is frustrating when creditors choose litigation to collect a balance. It's an even greater frustration not having the ability to service an account outside of our program. We are thankful to hear the creditor agreed to terms that allow you to resolve the balance due. Again, we appreciate your feedback and, thank you for choosing Freedom Debt Relief.
Apr. 24th, 2020
Verified Customer
Jennie Krout
Ever since I was so broke to even make a payment, I saw a Facebook post comes up for FDR and I was able to do the quote. At the end there was a number and I called and he had all my info, and we talked numbers and what I could afford. Took a couple phone calls to be completely done but all in all, I was excepted and the low amount to pay a month was perfect for my waitressing career (before the corona virus). Any questions I had, they were there to help in any way. Always there and it's nice to call and jot be on hold, you get a voice mail and someone calls you back if any questions. They are awesome!
1 year ago
Reply from Freedom Debt Relief
Jennie, we are so happy to see another satisfied client. Our goal is to provide our clients with grade A service throughout their time with us. Reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for being the best part of Freedom Debt Relief!
Apr. 9th, 2020
Verified Customer
Rather not say"
I've been with them for awhile now and have not had any problems I was surprised how easily things got to moving and within a few months I was on my way to paying off 1 # creditors there are some bumps in the road but it'll all work out also if you ever run into any problems with creditors calling you I've been instructed to tell them I'm with "Freedom debt relief... I've give them there phone number say and tell them to have a nice day. This is better than filling for chapter #3 bankruptcy and when I'm done I've learned my lesson more than once ... No more credit cards cause if I want something then save a little here & there till I could walk in and say I'm paying cash tku to me that's the best I've learned that times are bad learn to do with out once in a blue moon I'll treat my self to a movie at Red Box instead of going to the show .Everyone can learn a lesson by clients at FDR' .
1 year ago
Reply from Freedom Debt Relief
We are so thrilled to hear that you are satisfied with our services! It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and we look forward to assisting you in becoming debt-free. If at any time you need our assistance please call Client Services at (800)0 655-6303. Thank you for choosing Freedom Debt Relief.
Apr. 8th, 2020
Verified Customer
Christine
It is easy to enroll in the program, and they are flexible. As a single, working parent, my time is limited. It is so relieving to know that FDR is there to do the negotiating, and I experience less stress having to deal with creditors myself. I have had to temporarily stop making payments for a short period of time without having to discontinue the program. I would suggest taking the insurance in case a creditor sues you. I was sued by a creditor and luckily I had taken the insurance. The FDR team and their partners helped get me through the stressful time! It is also easy to get in touch with customer service. No matter who I talk to, they are always able to answer my questions, and are friendly.
1 year ago
Reply from Freedom Debt Relief
Christine, we appreciate your thoughtful feedback. We are pleased to hear about your success within our program. We work very hard to ensure our clients are able to receive not only debt relief but also stress relief, as we want the program to feel easy for everyone. If at any time you need our assistance please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom!
Apr. 8th, 2020
Verified Customer
Jennifer Powell
Excellent! They have been very helpful and are always a phone call away when there is an issue. I was feeling very overwhelmed by my debt constantly accumulating interest with high interest rates, not being about to make large enough payments to pay off the interest, and constant calls from creditors. I was nervous about calling because I have tried debt consolidation before and was told there was nothing that could be done to help. But after speaking to Jake, I was very relieved and started to feel like I was in control again. Now it does take a little time, but there is a light at the end of that tunnel, and some progress is a lot better than no progress!
1 year ago
Reply from Freedom Debt Relief
We appreciate your feedback, Ms. Powell. It is our pleasure to provide you with a world-class customer service experience! If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for being the best part of Freedom Debt Relief!
Mar. 17th, 2020
Verified Customer
Jeff C.
Freedom Debt Relief has truly helped me take control of my credit card debt and has worked hard to settle each balance as favorably as possible. Their fee is 25% of the balance settled but in a couple of instances the settlement was at only 20-25% of the balance owed! This is far better than I could have done on my own and I have not had to deal directly with any creditor, other than to provide FDR's contact information. My program is almost complete and I should "graduate" at the two year mark. I could not be more grateful for the staff people I have worked with and I highly recommend Freedom Debt Relief to anyone who struggles under excessive credit card debt!
1 year ago
Reply from Freedom Debt Relief
Hi Jeff! We love to hear about our client's success in our program! Keep up the great work and remember we are here throughout your program! So if you ever have any questions or concerns, don't hesitate to reach out to us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!
Mar. 5th, 2020
Verified Customer
Crystal
At first in all honesty I wasn't sure about about Freedom. I fell into debt really badly after a surgery I had and was unable to work for 3 months. I really didn't know where to turn to so my mom introduced me to Freedom and the lady we talked to was very helpful her name was Amber Thomas she help me and my mother feel more comfortable about Freedom and she answered all of our concerns. I appreciate all the people I have come in contact with overs the years even to call to change my date of payment they were understanding and did it for me. At first because of all this my credit was really low, after watching it over the years with the help of Freedom I can truly say my credit is improving because of Freedom. They were able to do something I was able to do and that was getting from behind the eight ball and still able to slowly get back on track of getting out of debt for good.
1 year ago
Reply from Freedom Debt Relief
Thank you so much for sharing your story, Crystal! We are so glad we could provide you with amazing service. We understand this can be a difficult journey for some, but keep up the great work! Reach out to Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Mar. 1st, 2020
Verified Customer
Courtney Scala
I first started using FDR when I was in college and in major debt. I had never used a company like this beforeand was very skeptical thinking all they were going to do was sign me up for some scam take my money and then tell me that they didn't get a good outcome and I was out of luck. However this was the complete opposite. Yes they do take money for their services but they also save an incredible amount of debt. I started with a TON of money that I owed on credit cards as well as a personal loan. Businesses kept offering so I kept accepting. FDR has taken all of the responsibility of talking to the credit card and loan's billing departments and negotiated amazing deals. It will be a bit of an adjustment to your life and your credit WILL go down a little bit but if you can afford the monthly payments (that will save so much money in the long run AND short run) then this program is for you. Also- the customer service is great. It was a long start process but throughout this process which I am still in they have always been clear and upfront with me and contact me as soon as they can every time something happens with my account."
1 year ago
Reply from Freedom Debt Relief
Courtney, thank you for your spectacular feedback. we are over the moon to receive such stunning feedback! We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! We just want our clients to see that there is a way out and becoming debt free is the way to go! We look forward to your completions, and if you ever have any questions or concerns regarding your account, please call Client Services at (800) 655-6303.
Feb. 13th, 2020
Verified Customer
Farhat Fairfax, VA
On a regular basis, I had to question them about the reason of the account and why it was taking so long. They were very helpful and very pleasant and trying to be supportive in helping me. Freedom Debt is continuously updated the client dashboard that I had full access to and if that wasn't enough for me, I could contact them and they would be giving a great response. They made it easy for me to understand and able to manage my account. It was great and excellent. I would definitely encourage people who are in debt to use it. It's just a plain and easy way. They were great with a step by step process and explained everything that I was having trouble understanding.
1 year ago
Reply from Freedom Debt Relief
Thank you! Our team is thrilled to hear that you have found us helpful in your journey to financial freedom. Keep track of your progress on your Client Dashboard at , or contact Client Services, they can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Jul. 31st, 2019
Verified Customer
S
After a lot of research, I found they were the top company, so we decided to go with them. Freedom is a great company, they seem to do what they say they are going to do and in today's tome that is a rarity so I appreciate that. It took a lot of pressure off me after my husband was disabled in an accident and we were down one income. They have negotiated three account and they impact has freed up cash so we can buy groceries and medicine. They are good at keeping in contact with you and letting you know when a debt of resolution needs your approval. They text, email, and use their dashboard to keep in contact.
1 year ago
Reply from Freedom Debt Relief
Thank you for giving us the chance to assist you on this journey to becoming debt free and providing you the ability to buy the necessities you and your husband need! We work hard to negotiate great settlements for you and we’re happy to hear that you’re pleased with your savings. Keep up the great work and please reach out to us any time you have questions about your program! You can contact our Client Services team seven days a week by calling (800)655-6303 or you can reach out through your client dashboard at . Thank you for choosing Freedom Debt Relief!
Jun. 25th, 2019
Verified Customer
Bridgette Moya
Sometimes bad things happen to good people. By Bridgette M., Tyler, TX, Mar 19, 2019 Verified Reviewer Bad things happen to good people. Life not going the way we plan, defying all of what good stewardship is all about. I was asking for refinancing or personal loan to possibly repay at lower interest. But, I couldn''t find a yes...and started praying for some insight on what to do. I don''t know everything. I was on the Facebook feed when FreedomDebtRelief literally popped up, as if it took the place of what was there before at that millisecond. I called, spoke with Jaime M. He was awesome, helping me through shame and humble humility that I couldn''t stay afloat anymore, and Jaime proceeded to encourage. I was well versed about each step and what to expect, how to follow the progress on the website, and after a very few months have already negotiated and on my way to recovery and respectfully repaying my debt off...and for way less money had I been struggling for the rest of my life to pay off. I have learned very valuable lessons, and grace and mercy are prevailing! The good thing that''s happened to this good person? Freedom Debt Relief and representative Jaime Miranda... Thankful and in humbled regard. Bottom Line: Yes, I would recommend this to a friend Was this review helpful? Yes No Mar 24, 2019 Company Response from Freedom Debt Relief This is a fantastic review, Bridgette. We are overjoyed to have you enrolled in Freedom Debt Relief and we will continue to provide you with the utmost customer service and professionalism. We are looking forward to seeing you graduated! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
1 year ago
Reply from Freedom Debt Relief
Thank you for sharing your feedback on Best Company, Bridgette. We are so thrilled with your progress and thank you for trusting us. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at . Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
Jun. 13th, 2019
Verified Customer
Kat Rogers
FDR has been beyond helpful in getting my financial situation in a fair and legal working order to keep me from having to file bankruptcy, which has, consequently, relieved A TON of pressure and stress off of me! Everyone I've ever spoken with at FDR has Always been kind, compassionate, understanding & helpful which is Extremely Important when you're feeling down and poorly about yourself and your (in)ability/failure to manage your finances (even though my situation stemmed from being chronically ill and unable to work to provide additional income from starting my own business, that sense of "letting yourself down" is just as strong~ And when you have no one to help you, THAT feeling is magnified by THIS experience.)! Actually, I couldn't have done it without them.
1 year ago
Reply from Freedom Debt Relief
It's rewarding to hear about the relief our program has brought you, Kat! We understand your situation and we are happy to partner with you to help obtain your financial goals. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jun. 14th, 2019
Verified Customer
Clare Rosalind Harrison Satellite Beach, FL
Never had to get debt relief before but I became unwell..still am and was unable to pay my creditors so I answered an ad and here we are with them still fighting for my freedom from the high interest rates and making it possible to breathe though my situation has not changed with progressive health issues.. I am left without much anxiety since Freedom Debt Relief does all the worrying and deal with all the headaches for me .. Thank you so much FREEDOM DEBT RELIEF. I appreciate all you do and have done... I hope to be finished paying off those things before any further damage to my Heart so I can rest in peace before I have to go from this life..
1 year ago
Reply from Freedom Debt Relief
We appreciate your kind feedback, Ms. Harrison. We're so sorry to hear of the circumstances that led you to our program. However, we are more than happy to carry the heavy burden of debt for you! Thank you so much for sharing our service has provided you with peace of mind and has allowed you to breathe again. Our top priority is to ease the minds of our clients and so we are extremely grateful for your feedback. Please let us know, Ms. Harrison, how we can continue to support you on this journey. Your Client Services team is available 7 days a week to address any questions or concerns that come up along the way. You can do this, Ms. Harrison! Thank you for choosing Freedom Debt Relief as a guide to a brighter financial future.
Jun. 5th, 2019
Verified Customer
Emily Shingle Springs, CA
The customer service is always available. They're willingly give access to the customers and notify you by whatever communication style you want. By phone or email or text. They try to cater to whatever is easiest for you. It goes fast. They settle things quickly. They do have a fee, but it's very reasonable. It saves you a lot of money because they're able to negotiate a better rate, better than I would be able to do if I tried to do it alone. I'm extremely happy with my decision I should have done it sooner. If it comes down to people taking legal action, Freedom Debt Relief still takes care of everything and all you have to do is make your payments.
1 year ago
Reply from Freedom Debt Relief
Emily, we're over the moon to hear that you are pleased with our services! We look forward to you successfully graduating the program and happy to assist you in getting debt free! Please reach out to our Client Services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jun. 1st, 2019
Verified Customer
Kerry
When I had questions, I would call and get answers and they would give me updates. I had access to my account on their site and you can follow progress. It just made it easy for contacting and updates were always forthcoming. They were constantly in touch with me giving me updates. Their program fit what I needed. Their personnel there are very friendly and kept me informed. I know it's a business, but they were extraordinarily friendly. There were those times where I was a little frustrated on my part and they were able to explain things in a manner in which I understood what they were talking about.
1 year ago
Reply from Freedom Debt Relief
Thank you for sharing your feedback, Kerry! The Client Dashboard is a great tool to stay up to date on your progress. We are so glad to hear our team has exceeded your expectations and we look forward to your graduation. Please let us know if we can further assist you. Our Client Advocates can be reached at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!
May. 22nd, 2019
Verified Customer
Pamela herald
After retiring our income stayed the same but everything else did not and we found ourselves living from paycheck to paycheck and not even doing that well. We were struggling to pay the bills and the interest on credit seemed to be the only thing really getting paid. We grew up in a world or I should say time where bankruptcy was considered a dirty word. Fight as we could to pay everything we just couldn't. We contacted freedom from debt and they are helping us negotiate with our creditors. We still don't like being indebted or even paying less than we owe but at this time we are thankful for not having to file bankruptcy. Freedom from Debt helped us to not file bankruptcy
2 years ago
Reply from Freedom Debt Relief
Hello Pamela! Thank you for sharing your story and providing such positive feedback! We are happy we can be of assistance to you! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at [email protected] Thank you for choosing Freedom Debt Relief!
Aug. 5th, 2020
Verified Customer
Alice Connell
Excellent service! So far Freedom Debt Relief has negotiated a reasonable and affordable payment plan for my debt with one of my creditors. I originally requested assistance with two credit card accounts. I was thrilled to make an agreement with the first creditor and look forward to making a making my payments in my dedicated account so I can pay off this debt within a year! It was an easy process. All I have to do is make my monthly payment to my dedicated account. Freedom Debt is working on my second account and I look forward to making a settlement with the second creditor for a larger amount of debt. I am eager have my debt settled. The educational videos provided by Freedom Debt Relief are very helpful and gave me confidence that I was taking the right steps to resolve my debt. The Dashboard proves data that lets me know where I am in my process in the negotiation phases. I am very grateful to the professional and friendly staff at Freedom Debt Relief!
2 years ago
Reply from Freedom Debt Relief
Congratulations, Alice, on obtaining your first settlement with us! We are excited to witness your progression toward financial success. We're also thrilled to know that you find our process very easy to follow and have a clear understanding of how we settle account balances for our clients. Great job viewing the helpful videos on your client dashboard! Did you happen to see the testimonies of past clients who've graduated from our program? This will allow you to see our program from the perspective of the client and learn more about how you can and will benefit from enrolling with us. Thank you for being the best part of Freedom Debt Relief. Your enthusiasm and excitement are greatly appreciated!
Apr. 3rd, 2019
Verified Customer
Emily E. Vaughn
I found that your agents are very knowledgable in the FDR program. I have asked question that were not in your quide and was answered effectively. There were times when I was unsure of how a certain creditor would react to FDR, which had me in a very nervous state. When I called I was reassured that you had it all under control. I'm sure everyone is a little leary in the beginning, which is something you have no control over, but your agents seem to have a great understanding of what we go through and they assist us with that understanding. I am very pleased with FDR and I recommend it to whoever ask me or need FDR in their life. Payments and time are very reasonable and easy to manage. I give you guys 2 thumbs up.
2 years ago
Reply from Freedom Debt Relief
Thank you for the very kind feedback, Emily. We are so glad to know how pleased you are with our service. It is extremely rewarding to know that we've successfully been able to resolve any concerns you had when initially enrolling with us. It is understandable for our clients to have many questions and concerns when first starting our program. We appreciate you pointing out the fact that our advocates in client services are extremely empathetic to this fact. We ask that you continue to connect with us anytime you have questions or concerns regarding your account. Keep in mind that we are available 7 days a week to support your journey. Thank you for being the very best part of Freedom Debt Relief!
Apr. 3rd, 2019
Verified Customer
Giovina Dimichele
I have to say I was very nervous. Im not use to creditors hunting me down for their money I have trouble paying due to other finances that are all coming at me once. Freedom debt just told me to block their calls and whatever letter I got from the collectors I would email to the support group. And to keep your monthly payment to your freedom debt account every month and watch if build so theirs enough to start negotiating with my creditors. It was nerve wracking but and it took from Oct to just last week that one of my creditors made a negotiation with freedom debt. I was do excited to the start of being debt free and now waiting for my other 3 to get done. I know my credit score HSS dropped and I wasn't liking my score being low but at least I'd be out of debt and I can start to build my score up in time. I totally trust freedom debt and definitely would refer them to get help and out of debt. They answer any question you have and they don't pressure you to join. They helped me so much. I'm so looking forward to my graduation date in 4 years compared to paying these debt in 10 years plus interest. Thank you so much!!!
2 years ago
Reply from Freedom Debt Relief
Giovina, we appreciate your amazing feedback regarding your experience! We're elated that we were able to provide you with an affordable debt relief option and we're always here for you. If you have any questions, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Aug. 6th, 2020
Verified Customer
Richard Steve Ausve
For the last five years I've been trying to Curtis Street and up and pay off my bills and he turning attorney bills Michael can't never seem to get paid off of you just feels kept on adding up within three months of being with Freedom Debt Relief my bills started getting paid ISO instant gratification with being on the team that was taking care of my debt I was involved I was asked questions I was part of the solution that wasn't the problem anymore I was part of the solution and I greatly appreciate that if you are really honestly trying to get rid of your dad and trying to learn how to do things right you don't hold it before you don't get relief thank you
2 years ago
Reply from Freedom Debt Relief
Thank you for taking the time to write us a positive review, Richard! We're proud to be on your side to help you put your debt behind you! Don't forget that we're here for you every step of your debt-free journey and any time you have questions for us, please reach out! Our client services team is here to help and can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Mar. 14th, 2019
Verified Customer
Yolanda Elliott
My experience with Freedom Debt Relief has been just that, a relief. They took a huge weight that was sitting on my shoulders and just brushed it off. I have onecredit card paid off and the other is in settlement. I never would have been able to do that without this program. I look at money differently now. I don't look at my paycheck every week and see what I have left to spend after bills are paid. I see how much I can save after bills are paid and necessities are purchased. I'm more thoughtful about my splurges, "do I really need this?" "How much will I use/enjoy it?" Before Freedom, it was more of an, "I have the extra money today, and I want it." thought process. They took care of the bill collectors harassing phone calls, one less stress in my day to day life. They took on all communication with the credit card companies. One credit card was settled for less than what I owed, the other one just settled for roughly half of what I owe. I'm extremely grateful to the Freedom Debt Relief program for saving my financial life!
2 years ago
Reply from Freedom Debt Relief
We're happy to hear that you're learning how to better manage your finances, all the while we settle your accounts and reduce your debt, Yolanda! Congratulations on the phenomenal progress and please don't hesitate to reach out to us any time you have questions or assistance. Give us a call at (800) 655-6303 or log onto your client dashboard at and chat with us. Thank you for choosing Freedom Debt Relief!
Mar. 13th, 2019
Verified Customer
Richard
They have been very very effective in their negotiations with the creditors. They've been very efficient and making sure that payments are being made. They've been ver informative and keeping me informed as to what the settlement are and what negotiations are being made. They've also gone above and beyond and helping to eliminate some of those debts. They've been very professional and also been very concerned. They've been very personal and making sure that I was satisfied with the settlements they were making. I appreciate the way they've conducted their business and are taking care of my accounts. They've been very efficient. My money has not been wasted.
2 years ago
Reply from Freedom Debt Relief
We're so glad to hear you're experiencing the many benefits of our program. Congratulations on the settlements obtained thus far! As you continue the journey with us, please continue to contact client services as other questions come up for you. We're here 7 days a week to support your journey! Thank you for choosing Freedom Debt Relief as a guide to your financial freedom.
Mar. 11th, 2019
Verified Customer
Farouk Dublin, CA
Whenever I called them to inquire about something, they always had a good answer for me and that put my mind at rest so I did not have to panic to get my debts relieved. They had a good answer for me and they were very reassuring and able to explain the process. They were able to negotiate for me to bring my debt down in a manner that was affordable for me to pay off my debts. I feel very fortunate that I was able to deal with them as a company. At first I was very skeptical but as time progressed, I became a little bit more confident in what they were doing and it was very reassuring and certainly put my mind at rest. I can't see any room for improvement on their part. They fulfill what they promised.
2 years ago
Reply from Freedom Debt Relief
What an amazing review, Farouk. Thank you so much for taking out the time to share your experiences with us! It is our pleasure to relieve you of the stresses caused by financial debt. We appreciate you recognizing our negotiation efforts and abilities as well! It's understandable that you were a bit skeptical in the beginning. Thank you for sticking to the process and allowing us an opportunity to service your financial needs. It is simply amazing to hear how confident you are in the service we provide. As you continue the journey, keep in mind you can monitor your progression by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals.
Mar. 12th, 2019
Verified Customer
Barbara Moulton Indianapolis, IN
They were most courteous. They were easy to work with. Everytime I've called, they've always had someone there that can answer my question. If I've sent emails, they answered the emails promptly. They have a client portal which gives you information twenty four hours a day. They're very informative. They've been able to resolve a lot of the debt that we had. They dealt with any creditors that have contacted me. They're a very good company that accomplishes things. They don't just sit on their hands and wait for things to happen. They go ahead and make the initiative phone calls to the creditors and take care of things that way. I love the little helpful hints that they have on their portal explaining things and making suggestions as far as finances.
2 years ago
Reply from Freedom Debt Relief
Thank you for your pleasant review, Barbara. Everyone at Freedom Debt Relief cares about you and we are glad to assist you with your accounts. We are very glad to hear of your positive experience and we are looking forward to your accomplishments in the near future. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Feb. 21st, 2019
Verified Customer
Angela L. Cabanas
I had a very difficult situation owing thousands of dollars to creditors. Freedom has given me the opportunity to continue on with my finances without interruption. It was a very fast four years without having to worry about paying my creditors and in August I will be finished with my debts. Freedom on my behalf, negotiated with my creditors subsequently saving me thousands of dollars and made all the arrangements to assure that the creditors received the agreed amounts without my input or involvement. I had no financial worries and more so no pressure! I am totally satisfied with this service and will recommend anyone to sit with a representative from Freedom
2 years ago
Reply from Freedom Debt Relief
Hello Angela,
We want to thank you very much for posting your review. We are thrilled to have you a part of Freedom Debt Relief because we will do everything we can to provide you with financial freedom. We have your best interest in mind and we are very proud of your accomplishments so far. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 23rd, 2019
Verified Customer
Dale Las Vegas, NV
It seems like a good company and it was the best option for me. My credit score is already up. They've been there every single time that I've called, they've answered every question that I asked, and I've never been dissatisfied with any service that they have provided. Anyone who feels like they have overwhelming debt that is going up give freedom debt relief a call and talk with them. They are there to help you and they really do help. I've been with them now for over two year and I feel safe and trust them with my money because I give them so much a month and every time they do something right with it.
2 years ago
Reply from Freedom Debt Relief
Thank you for the strong vote of confidence, Dale. We're glad to know you've had nothing but positive experiences with us. It's an even greater reward to know your credit score is already improving! You have done a fantastic job making progress along your graduation path. Congratulations! As you continue the journey, please let us know how we can clear the path. Continue to contact client services as other questions and/or concerns come up for you. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Jan. 5th, 2019
Verified Customer
Marylou Hanford, CA
Every representative that I have spoken to has been extremely friendly and very knowledgeable. If I didn't understand something, they made it perfectly crystal clear. They're really good at keeping me informed. They give me calls, send me emails on every decision and everything that needed to be updated with me. They have done a tremendous job with my debt. They have made the process so easy and so very simple. It is a wonderful company overall. People engage with you and help you if you are not knowledgeable about something or you don't know about something. They are willing to take the time to explain things to you. They all have a wonderful attitude and are very very nice people.
2 years ago
Reply from Freedom Debt Relief
Thank you for sharing the positive experiences you've had with us, Marylou. We try our very best to help our clients fully understand our program and how our process works. It's great to know that you feel well-informed regarding the details of your account and that you have seen a significant amount of savings because of our program. We are consistently seeking ways to improve how we service our clients. We cannot thank you enough for sharing how knowledgeable and reassuring our advocates have been in client services. Please continue to reach out to us anytime you have questions and/or concerns regarding your account. Thank you for being the best part of Freedom Debt Relief. Happy holidays to you and your loved ones!
Dec. 19th, 2018
Verified Customer
Maggy
My experience has been good so far. I've been in the program about a year and have two settlements so far out of 6 accounts. It's kind of slow going but I am saving money with each settlement. My credit score took almost a 100pt drop at first but has come back up almost too where it was before. I expect it to be higher before the program is over in about 3 more years or less. The trick is to stick to the dedicated deposit every month, and any time you can add more, it will help. The amount is determined and discussed before anything is set in stone. The amount and length of the program are determined by how much debt you want settled. The payment in my case saved me $200 a month compared to what I was making in minimum credit card payments that were never going to get paid off. I was really close to filing for bankruptcy. They do not make monthly payments to your creditors. Instead, you have a dedicated account set up for automatic draft each month. Once your account builds up enough to cover a settlement and the fees, is when negotiations start. I think it took about 4 or 5 months for my first one but it saved me about $7,000. You will get calls, emails and sometimes threats from creditors while waiting for settlements to start. FDR will advise on how to handle those issues too as they come. For $12 a month, there is a separate service offered for legal advice should a creditor threaten litigation. All fees and services are covered in your dedicated monthly payment amount so the more you can put in, the better.
2 years ago
Reply from Freedom Debt Relief
We like to think of our program as an alternative solution for consumers when facing bankruptcy. It's rewarding to know our program provided an alternative option for you as well, Maggy. Congratulations on the success you've had in our program. It definitely sounds like you have a great handle on how our process works and how we are able to lessen the amount of debt you owe. You are absolutely right when you said that our program does take time and patience and the key is to remain dedicated to the monthly deposit amount. You also made a great point in saying if funds can be added to the account, this can potentially lessen the amount of time you are enrolled in our program. Although you're very familiar with how our program works, we're still here to support your debt-free journey. Always feel free to reach out to client services at (800)655-6303 or via email at anytime you have questions or concerns regarding your account. Thank you for being the best part of Freedom Debt Relief. Here's to your debt-free future!
Dec. 20th, 2018
Verified Customer
Jennifer Palo, IA
I got an advertisement and I called in and spoke to a really awesome representative. I was very worried about it because you're sharing financial information and all sorts of things on the line and he was very helpful and made me feel comfortable. We got everything worked out and it was apayment that was reasonable. I could have flexibility to increase it or put it towards something. They communicated on things I've done in the program. They closed out several, probably more than half in just a little over two years. They're wonderful to work with and very professional. They don't waste your time on the phone. They give you good feedback if you call to check on the status of some accounts.
2 years ago
Reply from Freedom Debt Relief
Jennifer, we're elated to hear about your experience with our team! We take pride in providing world-class customer service to our clients and we look forward to you becoming debt-free. If you have any questions, please give us a call at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Aug. 6th, 2020
Verified Customer
Pamela Galveston, TX
I turned to Freedom Debt Relief to consolidate my debt and surmounting interest. I wanted to work out a reasonable solution to pay back my financial obligations in a timely manner. I was on medical leave for quiet some time and accumulated a deal of debt. I contacted FDR, and they worked with me, step-by-step, to make this possible. I have successfully paid off several creditors and have only one account left to pay off. You do your foot work and part in making your monthly payment to them, and FDR works out the negotiations with your creditors, regarding settlements and payments. This arrangement saves you money and time and restores your peace of mind and sanity. I feel like I was pushed into a corner and was trying desperately to figure out how to juggle this overwhelming situation. I found FDR online, and they have helped me. I also view my relationship with money differently. I try to adhere to a monthly budget to take care of my responsibilities, but I also reward myself along the way in small ways. Their Customer Service is outstanding, and they also offer legal representation just in case you should encounter any situations with your creditors. I highly recommend them if you find yourself in a similar predicament.
2 years ago
Reply from Freedom Debt Relief
We appreciate you taking the time to write such a wonderful review, Pamela. We want to thank you for sharing your experience and we're proud of your success. We appreciate you for choosing us to be your partner on your debt-free future and any time you have questions or concerns, please don't hesitate to contact client services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Dec. 12th, 2018
Verified Customer
Susan
When I signed up for the FDR program I was a little skeptical. In fact, the 1st time I called I declined to participate. About a year or so later I decided to give it another go and this time I felt it was time as I was doing a lousy job of paying off my debts myself. The person I originally encountered in my phone call was friendly, empathetic, and understanding to my situation. All future phone calls had the same result. My consultant went through everything step-by-step a couple of times for me to totally understand everything that was going to happen from that moment forward. And so it began. I followed all the rules as laid out for my part (yes, there are rules you need to follow) to make the program work for me. Freedom Debt Relief then followed through on their part following their rules as laid out for them. For the 1st night and all the subsequent nights following, I was able to sleep better and wake rested. No more tossing and turning. No more staying up through the night wondering how I was going to pay my bills. I could breathe again and have been breathing better ever since that 1st day of signing up. Now my journey with FDR is coming to a close with a consolidation loan to get all unresolved debt paid off with my creditors and I am ecstatic! I am almost 100% debt free and it feels wonderful. If this program could work for me, I think it could work for anyone in the same situation. As long as you follow the rules you will get results. Best of luck to anyone signing up. Thank you to FDR and their consultants for helping an old lady breathe again.
2 years ago
Reply from Freedom Debt Relief
Thank you very much for your great review, Susan! We're proud of your progress thus far and we're looking forward to your future success! Don't forget we have a world-class client services team ready to help you any time you have questions or need assistance, simply call (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Dec. 6th, 2018
Verified Customer
Alton Bell Fresno, CA
FDR has provided me with very good service to this point, however, I did not realize that my credit would take such a big hit, some work need to; be done to fix that, in my opinion that should be part or the negotiating process; also, it appeared that my balances with my creditors increased substantially before a settlement was reached, and I was not told that I would be receiving IRS 1099's and they come after my tax have been filed, then an amended tax form have to be filed causing a increase in taxes that causes a financial hardship. I suggest any 1098 or 1099 form should be sent out at the end of the year.
2 years ago
Reply from Freedom Debt Relief
Hello Alton,
Thank you for your honest response. Freedom Debt Relief negotiates and resolves your accounts with your best interest in mind. Late fees and interest can accumulate before we receive a settlement on the account. Regarding the 1099 C's that are issued, this is covered during the initial enrollment phone call, in the language of the Agreement clients sign, and in a welcome call after the client comes aboard. Our firm doesn’t gloss over this. It should be weighed as a possible cost one will incur. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 6th, 2018
Verified Customer
LaVonne Washington Tampa, FL
Freedom Debt Relief has not only been amazingly helpful in resolving most of our debt, but has also been helpful in relieving the enormous anxiety that goes along with trying to deal with debt collectors while restoring your credit. They have been a blessing in disguise, and an enormous help during a difficult period. They are so professional, and have provide us with nothing but excellent customer care throughout the entire process. We would highly recommend to those looking for debt resolution or trying to avoid bankruptcy to talk to FDR first -- we're extremely glad we did, and would strongly suggest others do the same. Thanks Freedom Debt Relief for all that you have done, and are doing! :))
2 years ago
Reply from Freedom Debt Relief
We appreciate you taking the time to write us such a wonderful review, LaVonne! Thank you for putting the trust in us to resolve your debt and relieve that anxiety, we know that the pressure from debt can be overwhelming and we're proud to be on your side! Along the way, please reach out to our team any time you have questions or would like assistance. Client services are here for you 7 days a week and can be reached at (800) 655-6303 or email [email protected] Thank you for being a part of Freedom Debt Relief!
Oct. 23rd, 2018
Verified Customer
Judah Chismar Marana, AZ
My experience was great. The iey to having a good experience is sticking to the program. The only time I struggled was when I EAS unable to stick to my program as originally planned. However we were able to go back and renegotiate the debts that were affected and I was able to complete the program. There is a fee and you could do this on your own, however they know how to deal with collections and banks and they were able to negotiate much better than I could on my own. Another benefit if you choose is to have prepaid legal representation if a bank decides to go to court. I EAS very satisfied with the program and I would definitely recommend it's long as you can stick to it.
2 years ago
Reply from Freedom Debt Relief
Thank you Judah for your outstanding review! We are very proud to hear about your outstanding experience with Freedom Debt Relief and we are extremely pleased to hear, that we renegotiated your remaining accounts in the program. We love your positive feedback regarding National Litigation Law Group and we are so glad to be able to assist you. Congratulations on your success, keep up the wonderful work! Please reach out to our client services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Oct. 9th, 2018
Verified Customer
Mary Samsel
my experience with freedom has been outstanding from beginning till now I still have one more year to go but I have to say I've never had an issue I would recommend this company to anyone who is facing difficulty with credit card debt they took all of our credit cards and made a payment to us that was so much more reasonable than if we had tried to pay them individually also if we have tried to pay the my minimum payments every month we probably be a hundred years old before we got them paid off so I am very grateful for their help figuring it will only take a total of 2 years to pay off over $30, 000 in credit card debt
2 years ago
Reply from Freedom Debt Relief
We are so glad to hear your experience with us has been nothing but a positive one! Congratulations on making it so close to the finish line. We appreciate the recommendation and the vote of confidence! Thank you for sharing with fellow consumers how are program has placed you on a direct path to a debt free future. Keep up the great work, Mary! Thank you for choosing Freedom Debt Relief to accompany you on this journey.
Oct. 6th, 2018
Verified Customer
Joseph Mills
Always helpful, polite and informative. The service and product are sound. I've had a lot of debt. I am not sure how they organize and begin paying off different debts and how they choose which one to pay first and last. I've had only one debt collector come after me after initiating service with Freedom Debt Relief. Freedom Debt Relief put me in contact with the national litigation Group which I guess handles there legal matters like that. So far I'm still in that process so I do not know how that will evolve. It was one of the companies that Freedom Debt Relief chose to pay later and I am not sure of what contact has been made to them. I am still waiting to see how that will be resolved.
2 years ago
Reply from Freedom Debt Relief
Thank you for sharing your honest feedback, Joseph. We are sorry to hear that one of the enrolled creditors decided to pursue legal action. We are relieved, however to hear that you opted into the legal services provided by NLLG (National Litigation Law Group). However, there seems to be some concerns on your end regarding what to expect next. We would like an opportunity to address these concerns. A team member will be reaching out to you shortly. Thank you for your time and for choosing Freedom Debt Relief!
Oct. 6th, 2018
