Freedom Debt Relief
check_circle VerifiedFreedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.
The company has considerable industry experience and high client satisfaction ratings.
With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.
The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 40 states.
On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.
View Freedom Debt Relief reviews below.
The Good
- Excellent Settlement Program and Debt Relief Services
- Experience and Accreditations
- Great Freedom Debt Relief Reviews
- Online Dashboard
- No Fees Charged Until After Debt is Settled
Excellent Settlement Program and Debt Relief Services
Freedom Debt Relief has several great advantages to its debt settlement services including:
- Low minimum of $7,500 in debt to begin debt settlement
- Costs between 15 and 25 percent of the total unsecured debt
- Free consultation with a Certified Debt Consultant
Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.
Experience and Accreditations
As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.
Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).
FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.
Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit score before you start the debt settlement process.
If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report.
While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.
Great Freedom Debt Relief Reviews
Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.
Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.
Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.
Online Dashboard
One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.
Not many debt settlement companies in the industry offer such helpful tools.
No Fees Charged Until After Debt is Settled
As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.
Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.
Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.
Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.
Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.
The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.
The Bad
- Freedom Debt Relief Cost
- Limited Availability
- Complaints
- Consumer Financial Protection Bureau Lawsuit
Freedom Debt Relief Cost
One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.
Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.
Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.
Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.
So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.
However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.
Limited Availability
Freedom Debt Relief offers debt settlement programs in only 40 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.
Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.
Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.
An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.
Complaints
While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:
- Debt settlement takes too long or isn't as effective as people hoped
- FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt
These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.
Consumer Financial Protection Bureau Lawsuit
In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:
- Make it clear that in some cases FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
- Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
- Make it clearer to consumers under what circumstances they will be charged a fee
- Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
- Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statues
- Pay restitution money to injured consumers
- Pay a civil penalty
It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.
The Bottom Line
Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief).
While people interested in other debt resolution methods, like credit counseling, a debt management plan or debt consolidation loan, will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.
FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation.
Call our recommended rep over at Freedom Debt Relief below.
1-(855) 491-1073
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Freedom Debt Relief Frequently Asked Questions
What is Freedom Debt Relief?
Freedom Debt Relief is a debt settlement company. We offer a debt settlement program that helps you get out of debt faster and for less. With over 15 years of experience working to reduce our clients’ debt, we have resolved over $10 billion in debt since 2002.
How does the Freedom Debt Relief program work?
After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, we present the offer for you to sign off on. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when we collect our fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. We repeat this process with all of your debts until you no longer owe anything on your enrolled debts.
How does Freedom Debt Relief affect your credit?
Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, they will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.
How much does Freedom Debt Relief cost?
Our fee ranges from 15%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay us our fee in advance of a settlement on a debt.
What kind of debt does Freedom Debt Relief work with?
Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could qualify for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, do not qualify.
What happens if a creditor tries to sue me during settlement?
Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief makes available to its clients an optional subscription to a legal network of lawyers, which could help in these instances where you get sued.
Is forgiven debt taxable?
According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.
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Freedom Debt Relief
Best Company guarantees your satisfaction if you choose a company that has earned this distinction. If you're not satisfied after 30 days, simply let us know and we'll give you $100. Yes, it’s really that simple.
Learn MoreUser Reviews
Star Rating
12,944 Reviews
Review Breakdown
Sentiment Criteria
Verified Customer
Ignacio
I believe they have the best service I could find around. They keep me up to date all the time. I like the customer service. Whenever I have a question or anything I just call and usually I have an answer. And if they don't have an answer for me, they find the research to see what's going on and they give me the answer to whatever it is.
Verified Customer
Patricia
They always respond to me quickly. They constantly send me emails to let me know what's going on. I feel it's probably the best decision I made.
Verified Customer
Kathryn
They have met all my expectations. I'm halfway through the program already and already things are better for me. I have the opportunity to review what is called the client dashboard whenever I want to and they also send emails once a month.
Reply from Freedom Debt Relief
Jun 30, 2020
Hi Kathryn! Thank you for your review. We love to hear about our client's success in the program. Keep up the great work, and remember we are here seven days a week to assist with any questions or concerns. Please give us a call at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Verified Customer
Annie
They're there when I call and answer all questions. The company is reliable.
Reply from Freedom Debt Relief
Jul 02, 2020
Annie, we are always here to help you! We look forward to your completions, and if you ever need our assistance please don't hesitate to call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.
Char Patrick
What I like best about FDR is their persistence in resolving my financial matters with minimal amount of funds in my dedicated account. I could not be more pleased. What I least like is the dedicated account not reflecting realtime activity. When reviewing the dedicated account after funds removed from my bank account I discovered it took 3-5 days before the deposit was posted.
Reply from Freedom Debt Relief
Jun 30, 2020
Thank you for your review, Char! We are happy we can be of assistance to you with resolving your debt. Keep up the great work, and please do not hesitate to contact us with any questions or concerns. We can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Brian Murph
FDR was the best decision for us to work on getting out of debt. They helped to reduce our overall payout and saved us a lot of money.
Reply from Freedom Debt Relief
Jun 30, 2020
Hi Brian! Thank you for your feedback. We are happy we can assist you in reaching your financial goals of becoming debt-free. If you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Steven Wilson
The Freedom debt Relief program allows you to set up a process for reducing your debt at a discounted rate over a structured time period, based on the negotiated settlements that are agreed upon with your creditors. What I really like is that the settlements are usually for a set amount and stops all interest and penalties while being paid off. You provide a set amount of funds each month which Freedom Debt Relief works with to pay off each settlement; therefore you generally do not have increasing balances while the settlements are being paid off over the structured time period of each debt. This means that the amount you are paying into the program remains the same, unless you choose to change it.
Reply from Freedom Debt Relief
Aug 30, 2019
Thank you so much for your honest review, Steven. We understand the frustrations negotiating with your creditors may cause. We will always negotiate your debt with your best interest at heart and for the lowest amount possible. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Angel
Well 3 years ago I went to hardships in my credit card..One heart operation and 2 heart failures..But thank to Freedom Relief 2 more account and I going to had $690 dollars free..For my family..They work with you..They will advice you in any problem..Take a little time. Went I pay my next to account..Everything will be good for my family.. My wife had her own company..That started this year..ad A tax advisor..and she work with the IRS..Before we not had any money..Because Freddon Relief help us..We not rich but we can save a little money for are daughter college. THANK FREEDOM RELIEF..BLEASING.
Reply from Freedom Debt Relief
Jun 30, 2020
Thank you for your review, Angel! We are so happy we can be of assistance to you in your time of need. We strive to help families in tough situations make it out. We will be here every step of the way, so if you ever have any questions or concerns, please give us a call at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!
DarrelB
I wasn’t sure if they were going to be able to help but I had nothing to lose at that point, so I thought even if they save me a little bit of money it’ll be worth it. Yes, there some risks, that will have a negative effect on your credit score, but the way I thought about was my credit score was going to get worse if things didn’t change tremendously, and I would only be making small dents in debt since the interest was taking up most of my regular payment. I would’ve been making these payments for decades by myself. FDR helped settled one account for half the debt already, and I’m currently saving for the last which was also negotiated down to half. Plus the payments I set up now are less than the original payments to both those accounts combined. That reduced financial stress opened up opportunities to save for other things like the recent trip I made to attend training so I could get a way better paying and more fulfilling career. Yeah, overall this has worked out me. It’ll likely work for you to if you commit to changing your situation. Good Luck!
Reply from Freedom Debt Relief
Jun 30, 2020
We greatly appreciate your feedback, Darrel! We love to hear the positive impact our program has on our clients. Keep up the great work, and we would like to wish you the best of luck in your new career. If you ever have any questions or concerns, please do not hesitate to reach out to us. We can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Ameg no lo
I was terrified hopeless in debt , anxious desperate and then I read about Fredoom debt relief I call and they gave All the answers si needed it , They gave Me confidence hope , A year after I’m super happy and glad to see a lot improvements on My credit and I feel confident and thankful to FDR I couldn’t have done it with out Their help , They are awesome I wish
Reply from Freedom Debt Relief
Jun 29, 2020
You are right to have been skeptical in the beginning. Many consumers are not aware of the options available to them when it comes to debt relief. We are honored to have the opportunity to serve your financial needs. It's also rewarding to hear you are confident about a brighter financial future. Thank you for allowing Freedom Debt Relief to accompany the journey.
Maggie
Excellent - Very smooth process. Highly recommended !
Reply from Freedom Debt Relief
Jun 28, 2020
Hello Maggie, thank you for sharing your feedback. We are lad to hear that everything has been working as it should be. If you ever need our assistance please call Client Services at (800) 655-6303.
Leslie Duroseau
Overall my experience with Freedom Debt Relief is positive. Their customer service is awesome. The handling of court cases by their legal team is exceptional.
Reply from Freedom Debt Relief
Jun 27, 2020
Leslie, we appreciate you sharing your thoughts about our services. We are so thrilled to have another satisfied client.Thank you for letting us be your partner on your journey to a debt-free future.
Rita Adkins
I like that they did exactly what they said they were going to do. We owe over 27000 dollars and they have gotten us mostly over 50% of that gone. We are making payments twice a month until we get them all paid. It will take a while but they were honest with us and I would recommend this program to anyone that is over there heads! Call them it’s the best decision I ever made!
Reply from Freedom Debt Relief
Aug 17, 2018
Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Annie Manno
I would not recommend this relief program for a couple reasons. They will extend “in negotiations” and “settling” for unreasonable amount of time to collect their own profit. I was assured when I first signed up it wasn’t like that. I understand they need to make money from helping me lower my debt after researching more about medical debt especially for my child who is 9, was being drawn out when the hospital already sold the debt to a collection agency for pennies. Breaks my heart that company’s are allowed to do this and collection agency’s as well freedom debt relief program would take advantage of people wanting to pay back their debt
Reply from Freedom Debt Relief
Jun 19, 2020
Annie, we empathize with your frustrations and that's why we need to speak with you so we can resolve your concerns. We never intend on making anyone's situation worse. We are truly here to help you! A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.
Tamara Herrera
They were a great help. Would recommend them to family and friends that need help.
Reply from Freedom Debt Relief
Apr 24, 2020
It is our pleasure, Ms. Herrera. Providing our clients with peace of mind regarding their finances is our number one goal. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs. Here's to your debt-free future!
Marie Schlegel
Genuinely & exceptionally helpful! Love Kelly M! She was so great! So helpful!
Reply from Freedom Debt Relief
Jun 27, 2020
Hi there Marie. Thank you for sharing your feedback. We are always here to help you, and will guide you ever step of the way. If you ever need our assistance please call Client Services at (800) 655-6303.
Stephen I perrine
The ability to simply set a payment schedule and forget it. The staff has always been kind and courteous when I've had to deal with them
Reply from Freedom Debt Relief
Jun 27, 2020
Hello Stephen! Thank you for sharing your thoughts about our program. We are thrilled to hear that you are pleased with our services. Remember you can reach our Client Service at (800) 655-6303. have a great day.
Mary Solomon
I just let them do their thing and don't have to be harassed by creditors. It is peace of mind to know debts are being solved.
Reply from Freedom Debt Relief
Jun 27, 2020
Mary, thank you for your feedback. We understand how dealing with creditor calls can be frustrating. So we are glad that we can provide you with resources to help you in these situations. Please call Client Services at (800) 655-6303.
Yesenia Alvarado
So happy I chose Freedom! I was so worried how I was going to tackle my debt but they immediately put that worry to ease. And , during this pandemic they totally worked with my from no payments to reduced payments until I started working again! I can see the light and am already planning on how to conquer school loan debt and IRS..lots of financial obstacles, thank you so much to everyone at Freedom Debt Relief for all you’ve done to help me!!
Reply from Freedom Debt Relief
Jun 27, 2020
Yesenia, thank you for sharing your thoughts about our program. It is our job to assist you during hard times, so we are always glad to help. If you ever need assistance please call Client Services at (800) 655-6303. Have a great day!
Noel Villa
since Freedom Debt Relief took over and start negotiating on my behalf. Im not scared anymore .the anxiety and stress are gone. the help that they provide is awesome. they gave me opportunity to get back on track.
Reply from Freedom Debt Relief
Jun 27, 2020
Hello Noel, thank you for sharing your experience with us thus far. We love to hear how we are positively impacting our clients situations. If you ever need our assistance please call Client Services at (800) 655-6303.
Lonetta Savage
So far the process is much easier than thought of at first. My husband is happy to be working on his debt as he move forward retirement in the future.
Reply from Freedom Debt Relief
Jun 27, 2020
Lonetta, we are so happy to hear this. Our great accomplishment is helping our client become debt-free. We are honored to be apart of the journey towards financial freedom. Please give us a call at (800) 655-6303. If you ever need our assistance.
Tavia Henry
Its been a great help, i like the speedy effort to solve the situation
Reply from Freedom Debt Relief
Jun 27, 2020
Tavia, we appreciate your comments about our program. We are confident in your ability to finish strong, please let us know if you ever need our assistance by call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.
William D
Knowledgeable staff made the process more simple
Reply from Freedom Debt Relief
Jun 27, 2020
William, thank you for your kind review. We are so honored to be working with you to reach your goals of becoming debt-free. If you ever have any questions or concerns please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom.
Sandy
FDR works well with your budget. The help and guidance they offer made a huge relief on the stress I was carrying prior to calling them. Thank you, FDR.
Reply from Freedom Debt Relief
Jun 27, 2020
Sandy thank you for sharing your feedback with us. We are so thrilled to hear that we could relieve you of some of your financial stress. If you ever have any concerns please give us a call at (800) 655-6303. Thank you for choosing Freedom Debt Relief.
Sydney Adams
So far things are great! We have our first settlement of four and we are super excited to finally have this burden off our shoulders.
Reply from Freedom Debt Relief
Jun 27, 2020
Sydney, we are so happy to hear about the success you have had thus far! We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. If you ever need our assistance please call Client Services at (800) 655-6303.
Alison McCloskey
good customer service, I like that I can call and get my questions and concerns addressed promptly.
Reply from Freedom Debt Relief
Jun 27, 2020
Alison, thank you for your review. We do our best to provide our client with the best customer service experiences possible. If you ever need our assistance please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief
Mark Langton
Freedom Debt Relief has been an amazing company to go through. They have been available through the whole process. From answering our questions to dealing with the calls and letters from the different debt collectors. We highly recommend turning to Freedom Debt Relief to help if you are struggling with debt.
Reply from Freedom Debt Relief
Jun 27, 2020
Mark, we appreciate your feedback about our company. We are so thrilled to be part of the resolutions to your debt, and we know that you will be successful! If you ever have any questions or concerns please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom Debt Relief.
Julie Larscheid
So far my experience with FDR has been a great one. Everyone I talked to so far has been so helpful & friendly. Are always there if I have any questions & stay on the line till I understand everything that is going on. Their also great on contacting me if there are any updates or any issues. I’m so glad I chose FDR to help me with my financial struggles.
Reply from Freedom Debt Relief
Jun 27, 2020
Hello Julie! Thank you for sharing your thoughts with us. We're so happy to hear how much we have helped alleviate the stress you were experiencing. You're off to a strong start and a step closer to becoming debt free!If you ever need our assistance please call Client Services at (800) 655-6303.
William Flood
Knowing they are taking care of my debt for me! Helps me keep track of my money better!
Reply from Freedom Debt Relief
Jun 19, 2020
We take pleasure doing so, Mr. Flood. It is rewarding to hear how you are benefiting from using our debt-relief service. Be sure to contact our Client Services team with any questions about your account. Thank you for choosing Freedom Debt Relief!
Moore
There extremely helpful any questions we may have there always available to answer them.
Reply from Freedom Debt Relief
Jun 27, 2020
Moore, thank you for your feedback. We are so excited to see what goals you will reach, and we will be here for every step of the way. If you have any questions or concerns please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.
Timika Zareski
Freedom Debt Solution provided me with a consolidation program that was easy to understand and reduced my debt by half. I got consistent updates on status.
Reply from Freedom Debt Relief
Jun 18, 2020
Timika, it's our pleasure to keep you informed throughout this process! We are so glad we could help you reach your goal of financial freedom. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Cathy Parham
I just started in this program and so far I'm very pleased. My first encounter was with Jon. He made me feel like he was here to help me with my debt and he made sure I was well informed of the process. If I have any questions all I need to do is ask. The customer service representatives are well informed and patient. I have invited family members to look into this program as well because I'm so pleased. Thank you.
Reply from Freedom Debt Relief
Jun 18, 2020
Hello, Cathy, thank you for your review! We work hard to ensure we are providing our clients with excellent service while obtaining their goal of becoming financially free. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Verified Customer
C & R Santiago
Freedom Debt Relief has given us “some breathing” room because of the options provided to pay a lower payment to be able to get out of debt.
Reply from Freedom Debt Relief
Jun 26, 2020
Excellent feedback! One of our top goals is to eliminate the stressors caused by debt for our clients. We're happy to do this for the two of you as well. If any questions come up for you, Client Services is available 7 days a week to assist. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Verified Customer
Martin Cooke
Very helpful and friendly staff . They did everything that they said that they would do to solve the problems that I had with my creditors. I’m very glad I chose them to help me.
Reply from Freedom Debt Relief
Jun 26, 2020
We're very glad to assist, Mr. Cooke! We appreciate you expressing how pleased you are with our negotiation efforts. The greatest reward is knowing you feel well informed concerning our program. Please let us know how we can continue supporting the journey. Thank you for choosing Freedom Debt Relief.
Verified Customer
Jamie
Everything is very simplified. Once I signed up, I never had to speak to anyone again, they take care of everything on their end. If I was sent invoices that went to collections, I just forwarded them to them and they would confirm receipt. It's very useful.
Reply from Freedom Debt Relief
Jun 27, 2020
Jamie, we are so glad to hear that we have been able to assist you in resolving your debt. We work hard to ensue that you not only have debt relief, but stress relief as well. If you ever need our assistance please call Client Services at (800) 655-6303.
Verified Customer
C Mayock
Very helpful. Supportive and ready with updates when needed
Reply from Freedom Debt Relief
Jun 26, 2020
We are so thrilled to have yet another satisfied client! We are excited to help you reach your financial goals, and if at anytime you need our assistance please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom.
Verified Customer
Anonymous
Very thorough, detailed and customer service driven to make an experience come out positive when the situation is one that can be unbearable to deal with. The go out of their way to explain in detail the process and have a website which is very user friendly.
Reply from Freedom Debt Relief
Jun 26, 2020
We appreciate the many compliments regarding our level of customer service. We'd also like to thank you for taking the time to reach out to us when assistance is needed! Please let us know if there is anything else we can do to contribute to your positive experiences with us. Thank you for being the best part of Freedom Debt Relief.
Verified Customer
Jeffrey Sprouse
Always great news don't haft to worry about a thing
Reply from Freedom Debt Relief
Jun 26, 2020
Thank you, Jeffrey, for sharing your confident feedback! Making sure our clients stay well informed and up to date regarding the details of their account is a top priority. Thank you for allowing Freedom Debt Relief to reach your financial goals.
Verified Customer
F.E
They helps me without stress from credit card collections
Reply from Freedom Debt Relief
Jun 27, 2020
Thank you for your review! We definitely share in your excitement as you become debt free!If you ever need our assistance please call Client Services at (800) 655-6303.
Verified Customer
Vickie
Awesome and you work with people. Very understanding and work with you to get back on track. Help you to improve your credit.
Reply from Freedom Debt Relief
Jun 26, 2020
We appreciate your positive feedback, Vickie, and are more than happy to assist. Our advocates in Client Services strive to provide a supportive atmosphere for our clients. We encourage you to reach out to us anytime you have any questions or concerns. Thank you for being the best part of Freedom Debt Relief!
Verified Customer
Carol Dodson
They have helped us eliminate thousands of dollars in debt!
Reply from Freedom Debt Relief
Jun 18, 2020
Carol, thank you for sharing your feedback with us! We love what we do, and we enjoy assisting you in reducing your debt. Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Verified Customer
Renatta Barton
Excellent service and information. Thank you for all of your help.
Reply from Freedom Debt Relief
Jun 26, 2020
It is our absolute pleasure to assist you, Renatta. We appreciate you speaking so highly about our level of customer service. Please continue to reach out to us anytime assistance is needed. We are available 7 days a week to support your journey. Thank you for choosing Freedom Debt Relief.
Verified Customer
Julie Nett
Judgement free. Explanations. Patience. Encouraging.
Reply from Freedom Debt Relief
Jun 26, 2020
All the things we strive to be for our clients, Ms. Nett. Thank you for sharing with us just how supported you feel. Always feel free to reach out to us when assistance is. Our Client Services team is available 7 days a week to support your financial journey. Thank you for being the best part of Freedom Debt Relief!
Verified Customer
Charles
Great experience! Everything was easy to do and payments were not bad.
Reply from Freedom Debt Relief
Jun 26, 2020
Thank you for the excellent feedback, Charles! One of our goals is to calculate an affordable deposit amount that allows clients some immediate cash-flow. We appreciate you sharing our success in doing this for you as well. Let us know if any questions come up for you and thank you for choosing Freedom Debt Relief.
Verified Customer
Rosemarie
Very professional and helpful. Very informative with any questions.
Reply from Freedom Debt Relief
Jun 18, 2020
We value your feedback, Rosemarie, and would like to thank you! We are glad to hear that our client services team has been able to answer your questions and assist in providing you with updates. Remember, you can track your progress, go to the Client Dashboard, or reach out to Client Services for an update at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
Verified Customer
Dan Herro
Freedom Debt Relief staff walk the customer through the debt settlement process and are available to answer questions along the way.
Reply from Freedom Debt Relief
Jun 26, 2020
Thank you for sharing your positive experiences, Dan. Our Client Services team strives to provide world-class experiences when speaking with our clients. We appreciate you for complimenting our efforts. Please continue to reach out when assistance is needed. Thank you for choosing Freedom Debt Relief to reach your goals.
Verified Customer
Debbie Surovik
The entire program was clearly explained to me before I signed anything. They have settled all of my accounts as quickly as possible and kept me informed
Reply from Freedom Debt Relief
Jun 18, 2020
We are pleased to hear how well the program worked out for you, Debbie! We are so excited to see you become debt-free! During this time, continue to use your online portal to keep up with the status of your account and let us know if we can assist you with anything. Thank you for choosing Freedom Debt Relief!
Verified Customer
SHAWAN C ROBERSON
Always available to answer questions anytime of the day.
Reply from Freedom Debt Relief
Jun 27, 2020
Laura, thank you for your feedback. We are so thrilled to have yet another satisfied client. If you ever need our assistance please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom!
Verified Customer
Clemencia Gonzalez
Very good attention and excellent customer experience
Reply from Freedom Debt Relief
Jun 18, 2020
Clemencia, thank you very much! We pride ourselves in providing world-class Customer Service. In the future, if you ever need anything, just reach out to Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Verified Customer
Deborah Kindred
Excellent customer service, always helpful
Reply from Freedom Debt Relief
Jun 26, 2020
Excellent feedback! Thank you, Ms. Kindred, for complimenting our level of customer service. Making sure we provide the best solutions possible is a top priority. Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs.