9.9
Overall Score19 hours ago
Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved over $10 billion in debt since its founding and has saved clients over $3 billion.
The company has considerable industry experience and high client satisfaction ratings.
With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.
The company offers multiple debt settlement (involves working with creditors to lower total debt owed) and debt consolidation (involves consolidating all customer debt into single monthly payments) services and is available in 34 states.
On average, Freedom Debt Relief charges 20 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.
View real Freedom Debt Relief reviews below.
The Good
- Excellent Settlement Program and Debt Relief Services
- Experience and Accreditations
- Great Freedom Debt Relief Reviews
- Online Dashboard
- No Fees Charged Until After Debt is Settled
Excellent Settlement Program and Debt Relief Services
Freedom Debt Relief has several great advantages to its debt settlement services including:
- Minimum of $7,500 in debt to begin debt settlement
- Costs between 15 and 25 percent of the total unsecured debt
- One representative to work with
Freedom Debt Relief offers a free consultation with a highly trained debt consultant when a consumer decides to enlist the company's debt settlement services. The same debt settlement consultant will remain with the client throughout the entire debt settlement program while Freedom Debt Relief helps you resolve your debt. If consumers are not satisfied with FDR, the company offers a money-back guarantee.
Experience and Accreditations
As an accredited debt relief company, Freedom Debt Relief (FDR) has over 15 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.
Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to negotiate with every creditor the customer has, in order to secure lower credit card debt (or any type of unsecured debt).
FDR will walk clients through the debt settlement process: first, customers will stop making monthly payments to lenders. Instead, clients will make a monthly payment into a separate account, saving a lump sum for debt negotiation (the minimum payment into this account is different for each company). Freedom will then contact each creditor on the customer's behalf to negotiate a settlement.
Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score.
However, this process allows you to settle debts, avoid bankruptcy, and become debt-free.
Freedom Debt Relief also understands the importance of proving its ability to negotiate with creditors by maintaining accreditations.
According to multiple surveys we conducted, people value national accreditations, in their debt settlement company, above all other features. FDR is accredited with the AFCC and the IAPDA.
These accreditations show that Freedom Debt Relief is dedicated to offering high quality debt relief services to their clients.
Great Freedom Debt Relief Reviews
Most Freedom Debt reviews are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.
Clients with unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of money that would otherwise go to their creditors.
Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction.
Online Dashboard
One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. Such resources let customers make informed decisions that will affect their credit scores.
Not many debt settlement companies in the industry offer such helpful tools. These tools help customers keep informed about where they are in the debt resolution process and stay ahead of their lenders and tackle every type of debt (whether it's credit card debt, student loan debt, utility bills, etc.).
No Fees Charged Until After Debt is Settled
As opposed to a debt consolidation company which consolidates all of a customer's debt into one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt.
Because clients come to FDR in order to escape high payments, the company doesn't charge any fees until after debt is settled with creditors. However, most debt relief companies, like National Debt Relief and Pacific Debt, do not have upfront fees.
First, customers will open an account through Freedom Debt Relief into which they will put all of their money that would have gone toward paying their debt (this is the main reason why this program hurts your credit score more than debt consolidation).
Next, FDR will use that account to work with your creditors to find a lower total debt to pay (FDR can cut total debt down to 50 and even 30 percent in some cases).
Debt settlement companies make money by charging fees on either enrolled debt or saved debt (fees charged to saved debt are more beneficial for customers). Though its services are highly trusted and thorough, its average fees are a bit higher (around 20 percent fees on enrolled debt).
However, FDR’s ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.
The Bad
- Freedom Debt Relief Cost
- Limited Availability
- Complaints
Freedom Debt Relief Cost
One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (20 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.
Users are charged an average of 20 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.
Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.
Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.
So exactly how much will Freedom Debt Relief cost you? It will cost you around 20 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The price is competitive for the industry and is assessed when a successful settlement is reached.
However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.
Limited Availability
Freedom Debt Relief offers debt settlement programs in only 35 states. Additionally, the company requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). Most debt settlement companies will require a minimum amount of debt in order to ensure payout.
A debt settlement company that charges by saved debt will not run into this problem as much.
An additional limitation is that Freedom Debt Relief is that the company only works with debtors with unsecured debt. This limitation is understandable since no debt settlement company wants to risk losing its client's homes.
Complaints
While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The three main complaints clients seem to have are the following:
- Debt settlement takes too long
- FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt
- People have trouble navigating and logging into FDR's website
These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.
The Bottom Line
Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement and debt consolidation (consolidated monthly payments) experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief). However, it does have the potential for higher fees.
FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation.
Call our recommended rep over at Freedom Debt Relief below.
1-(855) 491-1073
Disclaimer
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User Reviews
Star Rating
8,355 Reviews
Review Breakdown
Sentiment Criteria
Everything was explained fully to me, and on days when I couldn't help but wonder if I had made the right decision, I could call and get reassurance. That first completed negotiation let me see it was really working.
Reply from Freedom Debt Relief
Apr 19, 2019
You can always lien on our client services team any time you have questions or need assistance with your account, Marilyn! We're proud of your first settlement and we're looking forward to your continued success! Please continue to reach out to us any time you need, simply call (800) 655-6303 or email [email protected] Thank you for being a part of Freedom Debt Relief!
My experience with Freedom Debt Relief is very possitve. The people at Freedom Debt Relief are very professional,courtious, and sincere. The negotiators took there time to get me the best settlements with my creditors. The cost of the program is very reasonable.
Reply from Freedom Debt Relief
Apr 19, 2019
We always have your best interest in mind when it comes to settling your accounts, Gary! Our team cares greatly for your success and we're here for you any time you have questions or need assistance. Our Client Services team can be reached by calling (800) 655-6303 or email [email protected] Thank you for being a part of Freedom Debt Relief!
When I found my credit card debt was out of control, I called Freedom Debt Relief! The gentleman I spoke with asked me several questions, then determined my type of case. I have been a client for eight months. So far, three of my seven cards have been settled for much less than the original balances. I am very pleased! FDR's customer service is fantastic. You have access to your account at all times for visibility.
Reply from Freedom Debt Relief
Apr 19, 2019
Congratulations on your phenomenal progress, Laura! Three settlements within eight months are fantastic! Keep up the great work and any time you have questions for us, please continue to reach out to our helpful client services team! They can be reached by calling (800) 655-6303 or email [email protected] Thank you for being a part of Freedom Debt Relief!
My experience with FDR is the best. I'm so glad I made the decision to enroll. The staff is very helpful when you have a question . Your not rushed. They are very professional. The web site. unbelievable. Everything is there. You see your money that was deposit. All payments made to creditors.
Reply from Freedom Debt Relief
Apr 19, 2019
We're delighted to be on your side to help you put your debt behind you, Tracy! Our Client Services team is here to help you any time you have questions or need assistance with your account! They can be reached seven days a week by calling (800) 655-6303 or email [email protected] Thank you for being a part of Freedom Debt Relief!
Since i started to work with Freedom Dept Relief i have been more relaxed and just do the paments to the FDR and they take care of all the rest. Now i have time to spend with my family not to worry about paying al those credid cards bills.
Reply from Freedom Debt Relief
Apr 19, 2019
We're happy to step in and help you deal with the stress of overwhelming debt, Timd80! It's rewarding to know that you're getting back on track! Should you have questions for us throughout your journey to debt freedom, please don't hesitate to reach out to our Client Services team by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!
1st settlement came much faster then I thought would happen. I like the progress so fat.
Reply from Freedom Debt Relief
Feb 06, 2019
Thank you for your review, Joseph. Our highly trained team of client advocates will continue to advise you of any new information on your account and assist you to their best ability. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
One of the accounts they are handling for me was sent to a "collections" place. I gave them the information as soon as I was contacted. They took the information. Hopefully they will contact this place and deal with them for me.
Reply from Freedom Debt Relief
Sep 18, 2018
Thank you, Glenna for your fantastic review! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
it has been fantastic.Helping me to become financially stable again. Not Worrying about never getting the bills payed off.
Reply from Freedom Debt Relief
Apr 18, 2019
Thank you very much for your wonderful review, Brian. We are happy to lend you the helping hand you deserve to get you back on track financially! We're confident in the work that we do and we're looking forward to your continued success! If you have questions for us along the way, please reach out to our client services team by calling (800) 655-6303 or email [email protected] Thank you for being a part of Freedom Debt Relief!
You totally misrepresent your program. The only one making money is freedom debt. I believe you violate FTC guidelines in regards to termination and will file a complaint with them.
Reply from Freedom Debt Relief
Apr 18, 2019
We're very sorry to hear that you've had a negative experience, Rick. We do abide by the Federal Trade Commission guidelines and please know that we care about your financial success even though you chose to terminate your Freedom Debt Relief program. In order to address the concerns you have, we will have a member of our team reach out to you shortly. We wish you the best moving forward and thank you for choosing Freedom Debt Relief.
At first I was skeptical about joining the Freedom Debt family, but let me say that I am so glad AND pleased that I did. They are friendly and very professional since day 1. You need help with anything in the website, the customer service, no matter who you talk to, is exceptional. They are understanding and willing to go the extra mile for you. I was served a lawsuit, the lawyer and Freedom Debt worked hand in hand and got my issue under control. I am on my way to become debt free with Freedom Debt Relief.
Reply from Freedom Debt Relief
Apr 18, 2019
Dear Mingshyan, we're grateful for the opportunity you have given us to be able to assist you with your debt! Our team cares greatly about your success and we're here to support you throughout each step of your debt-free journey! Any time you have questions or need assistance with your account, please continue to reach out to our Client Services team. They can be reached by calling (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for choosing Freedom Debt Relief!
I had a number of questions, and talked at some length with a very knowledgeable Carol. We had an in-depth conversation and she was at all times informative, polite, and friendly. If all of your reps are this good, you're way ahead of the game!
Reply from Freedom Debt Relief
Apr 18, 2019
Thank you, Joan, for providing us amazing feedback of the client advocate who assisted you. Knowing you received a phenomenal service is rewarding for us to hear and we're glad to be able to provide you with customer satisfaction. Please reach out to our Client Services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
I was originally skeptical that this could help me out with my financial situation, but I investigated and felt that they were a match. Since then, I stayed with the program, allowed them to negotiate my debt down, and find myself dropping from 10 maxed credit cards down to 3, and down to none in the next year. It helped us get back on track, was easy to follow, and turned out even better than I had expected. If you're in debt and you need some help, don't delay. Call FDR and start to get your life back.
Reply from Freedom Debt Relief
Apr 17, 2019
Thank you for sharing your review, Chris. We are overjoyed to have you apart of Freedom Debt Relief and we are very proud of your success thus far. We are looking forward to seeing you debt free and we are confident you have a bright future ahead of you. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Freedom Debt Relief has helped me organize my debts and create a plan of attack to pay them down. They've handled communication with my creditors, and their website has been easy to use. When I get a new Summons, they're quick to respond. Their counselors are empathetic, and they've made this process much easier throughout every step of the way.
Reply from Freedom Debt Relief
Apr 16, 2019
Thank you for sharing your review, Robert. Freedom Debt Relief is very glad to assist you and we will continue to assist you in every way we can. Success is coming your way soon. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Had an unexpected payment hike to prevent being sued by a creditor, that we thought was being resolved.
Reply from Freedom Debt Relief
Apr 17, 2019
We appreciate your honest feedback, Mr. Miniard. It's understandably frustrating when unexpected financial circumstances arise. Thank you for abiding by the request made by the legal team that assisted you with this matter. It is because of your sacrifice that we were able to continue as scheduled and successfully negotiate the account balance. If you have any other questions or concerns at this time regarding the matter, feel free to reach out to our client services team for assistance. We are available 7 days a week to assist you in any way we can. Thank you for choosing Freedom Debt Relief to meet your financial goals.
I am glad this debt is lower but I am not happy with the fact that negotiation are so slow & fees are very high. By the time one account was negotiated the balance I submitted at $4,000 was negotiated at $7,000. I am upset but what can I do? They make you believe if you don’t accept the negotiated amount it will be worse for you. The card company gets more & so does FDR.
Reply from Freedom Debt Relief
Apr 18, 2018
We're sorry for the confusion, Judith. We advise our clients that they should have around 25% of the current balance of an account in order for us to be able to begin a settlement on that account. You do not necessarily need 25% of the total enrolled debt for us to begin negotiating. We would be happy to further clarify this for you and a Customer Experience Advocate will contact you shortly.
I just started with them like 2-3 months ago and just had my first account in process for settlement. That was a good feeling that i am cutting down on my debts. Thanks to Freedom debt relief.
Reply from Freedom Debt Relief
Apr 16, 2019
Hello Joy, Thank you for your feedback. We are thrilled to have you apart of our program and we want to congratulate you on your accomplishments so far. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
We have been in the program for 6 month's now and FDR has already negotiated 4 settlements for us and I can't wait until they settle more. We have been very satisfied so far and can't wait to be debt free.
Reply from Freedom Debt Relief
Apr 16, 2019
Hello Paul, We appreciate your great feedback. We are very proud of your accomplishments so early in the program and we are confident you will continue to see great results. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
Love the program . their customer service is amazing and it keeps you up to date on every account you have filed.
Reply from Freedom Debt Relief
Apr 16, 2019
We appreciate your amazing feedback, Christopher. Thank you so much for complimenting our advocates in client services. We are also very glad to hear you are pleased with our communication efforts as well. Please, let us know how we can continue to support you on your debt-free journey. Thank you for choosing Freedom Debt Relief as a guide to getting you there!
 Verified Customer
Relief comfort that u r going to pay the bills down for so i can live and pay them off which makes me happy
Reply from Freedom Debt Relief
Apr 16, 2019
Thank you for your feedback, Carolyn. It is our pleasure to service your financial needs at this time. Please let us know how we can continue to support your debt-free journey by giving us a call at (800)655-6303 or sending an email to [email protected] with any questions about your account. Thank you for choosing Freedom Debt Relief as a guide to your debt-free future!
 Verified Customer
Overall I was satisfied with the service I received from FDR. I would have liked to have been better informed on the consequences of when my creditors sell/cancel my debt, and how a 1099-C affects me. I'm not sure if FDR could have helped prevent the cancellation of debt by better communicating with my creditors. Debt cancellation sounds good, but it doesn't always have the most desired effect on future credit score.
Reply from Freedom Debt Relief
Apr 16, 2019
Thank you for your honest feedback, Cameron. We sincerely apologize if these possibilities were not shared with you in detail. Yes, the creditor(s) may decide to close any revolving credit accounts that are enrolled in our program. Keep in mind the the purpose of enrolling into our program is to resolve the debt you currently have and develop habits to prevent a large accumulation of debt again in the future. Therefore, having an open line of credit enrolled in the program defeats the intended goal. In some cases clients may receive a 1099C, which requires them to pay taxes on their forgiven debt. However, it is possible to avoid declaring the forgiven debt if a person meets the IRS's definition of liabilities exceeding assets at the time of settlement. Since FDR is not a tax consultant, we strongly encourage you to please contact your tax advisor if you have further questions about the options available to you. Thank you for choosing Freedom Plus as a guide to your debt-free future.
 Verified Customer
very positive... 3 claims were settled within the first few months
Reply from Freedom Debt Relief
Apr 16, 2019
Congratulations, Barbara! We honestly could not be prouder of your accomplishments. You are doing a fantastic job making headway toward a debt-free future! Please let us know how we can continue to support you on this venture! Thank you for being the best part of Freedom Debt Relief!
 Verified Customer
Very positive the support and knowledge from the staff has helped me greatly
Reply from Freedom Debt Relief
Apr 16, 2019
Thank you so much, Barbara. It is an absolute delight to accompany you on your journey to becoming debt free. We appreciate the opportunity to service your needs! Please continue to reach out to client services as other questions and concerns come up for you. You can also view your account details at anytime by logging onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial goals.
 Verified Customer
So far everything is going okay. 1 out of six taken carte of. I am getting email updates regularly.
Reply from Freedom Debt Relief
Apr 16, 2019
Congratulations! We are very happy to hear you've obtained your first settlement with us. This is a huge milestone to reach and you should be very proud of accomplishment. As we continue the journey, we ask that you advise how we can continue to support your journey! Client services is available 7 days a week. Thank you for choosing Freedom Debt Relief!
 Verified Customer
Freedom Debt Relief were able to work with my creditors to get my debt reduced.
Reply from Freedom Debt Relief
Apr 16, 2019
Congratulations on the successes you've had in our program, Marlene. Thank you for trusting our process! Keep in mind you can view your account details at anytime by logging onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to guide you to your financial freedom!
 Verified Customer
Wonderful, Helpful, Kind and Courteous!! They will take as mych time needed to help you understand.
Reply from Freedom Debt Relief
Apr 16, 2019
We certainly will, Mandie! It is our responsibility to our clients to assist them as greatly as possible when it comes to debt relief. Thank you for recognizing the amazing customer service you've received from our advocates. We stride to provide our clients with world-class customer service experiences each and every time. We encourage you to continue to reach out to us as assistance is needed. Thank you for being the best part of Freedom Debt Relief.
 Verified Customer
They are very friendly and helpful. When I had questions they were very informative. I highly recommend them espically if you want to avoid bankrupcty.
Reply from Freedom Debt Relief
Apr 16, 2019
Thank you for your recommendation, Ms. Tolar. We are thrilled to hear how pleased you are with the service that's been provided. Please let us know how we can continue to support your debt-free journey by reaching out to client services with any questions or concerns about your account. Thank you for choosing Freedom Debt Relief to meet your financial goals!
 Verified Customer
Freedom has definitely worked with all of my creditors to reduce the amount owed.. My monthly payments are reasonable. With extra money left over and still able to live.
Reply from Freedom Debt Relief
Apr 16, 2019
Thank you for sharing, Lisa. It is extremely rewarding to hear our program has allowed you some cash flow from month to month. That is wonderful news! We are also very proud of your efforts and hard work displayed in our program. You are doing a phenomenal job making headway toward your brighter financial future. Be sure to visit your client dashboard at www.fdrclient.com for any updates about your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
They are VERY helpful and are thoughtful. They care about helping you real your goal.
Reply from Freedom Debt Relief
Apr 16, 2019
Yes, ma'am, we truly want our clients to succeed in our program and develop some better financial habits along the way. Thank you for sharing your positive experiences with us. Keep in mind you can also chat with us live when logged onto your client dashboard at www.fdrclient.com. Thank you for being the very best part of Freedom Debt Relief!
 Verified Customer
professional, answered all questions. worked with all of our bills and have closed them.
Reply from Freedom Debt Relief
Apr 16, 2019
Thank you for sharing your amazing feedback with us, Leslie. Congratulations on all of the success you've had in our program! As we continue the journey together, please let us know how we can continue providing you with the support you need. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
 Verified Customer
Excellent customer service! Very well informed and answered all of my questions.
Reply from Freedom Debt Relief
Apr 16, 2019
Thank you for sharing your amazing feedback. We especially appreciate you recognizing our advocates in client services. Keep in mind you can also chat with us live when logged onto your client dashboard at www.fdrclient.com. Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs.
 Verified Customer
great they were able to settle all my bills earler than my grad. date
Reply from Freedom Debt Relief
Apr 16, 2019
That is always a pleasant surprise. Thank you for sharing, Kimberlie! It is your hard work and dedication to our process that allowed you to complete our program sooner than anticipated. Terrific job! Please let us know how we can continue to support you as you finish up the journey. Thank you for choosing Freedom Debt Relief as a guide to your financial freedom!
 Verified Customer
Great and very helpful It was my last resort
Reply from Freedom Debt Relief
Apr 16, 2019
We appreciate the opportunity, Georgia, to provide you with a solution to debt relief. Thank you for taking out the time to share your experiences with us. We could not be prouder of the progress you've made with us. Please, let us know how we can continue to support the journey by contacting client services with any questions about your account. Thank you for choosing Freedom Debt Relief to meet your financial goals.
 Verified Customer
In June I will be Debt free from loans, credit cardds and just poor judgmennt on my part. Its been It's nearly 4 years since I started the program and in 2 months I will have completed my program to be Debt free. I'm now looking for a new home to buy.
Reply from Freedom Debt Relief
Apr 16, 2019
Congratulations, George! We are very proud of your accomplishments in our program. You have done a terrific job remaining dedicated to the process. We cannot thank you enough for sharing how you've benefited from our service. Thank you for choosing Freedom Debt Relief to meet your financial goals. Happy house hunting!
 Verified Customer
Very easy to instructions. Form was easy to fill out. Questions were answered in a timely matter.
Reply from Freedom Debt Relief
Apr 16, 2019
Thank you for sharing your review, Emma. We are overjoyed to take control of your debt and our highly trained Client Advocates will continue to answer any questions or concerns you have. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
Comunication with us is very straight forward. The updates are frequent and help keep us informed.
Reply from Freedom Debt Relief
Apr 17, 2019
Thank you for recognizing our communication efforts, Diane. We feel the key to being successful in our program is open communication. We've also worked tirelessly to improve how we communicate with our clients! Keep in mind you can also view your account details at anytime by logging onto your client dashboard at www.fdrclient.com. There is also an option for you to chat with us live if you have any questions. Thank you for choosing Freedom Debt Relief to meet your financial goals!
 Verified Customer
great service they are always on time with payments to the creditors and excellent job on negoation
Reply from Freedom Debt Relief
Apr 16, 2019
This is great to hear, Dennis. We are very glad to assist you with your debt and we will continue to provide the utmost service. We are confident you will continue to see amazing results. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
It's been great thus far! They have helped me tremendously!
Reply from Freedom Debt Relief
Apr 17, 2019
That is what we love to hear, D. We are eager to see you reach your financial goals. Thank you for allowing us to guide you along your debt-free journey. Remember, you are not alone! Client services is available 7 days a week to address any concerns that come up along the way. Thank you for being the very best part of Freedom Debt Relief!
 Verified Customer
so far Freedom Debt Relief has been doing an outstanding job settling my debt. I am a bit concerned about charge offs on my credit report though
Reply from Freedom Debt Relief
Apr 17, 2019
Thank you for sharing your honest feedback, Mr. Hogan. The concern you have is a fair one. However, please keep in mind balances listed as such will be so temporarily. After the full settlement amount is paid to and processed by a creditor, they may report to credit reporting bureaus that your account is settled in full, settled, paid, paid by settlement, or settled for less than the full amount. You no longer owe on this account and the balance is zero. That debt is behind you and your credit report shows it. Please know, Mr. Hogan, that we are here to support you on your debt-free journey. We encourage you to reach out to client services with any concerns about your account. Thank you for choosing Freedom Debt Relief as a guide to a brighter financial future!
 Verified Customer
Awesome. They have been there for me anytime I needed something or had a question
Reply from Freedom Debt Relief
Apr 17, 2019
We plan to support your entire debt-free journey, Tina. Thank you for complimenting our level of customer service. Please continue to reach out to us with any questions about your account. You can also view your account details at anytime by logging onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
 Verified Customer
It has been good! I call and get my questions answered! So far I have been really happy w my dealing with Freedom Debt Relief!
Reply from Freedom Debt Relief
Apr 17, 2019
Thank you for your amazing feedback! It is an absolute pleasure to hear just how pleased you are with our service. We are also very glad to hear that all of your questions have been answered to your satisfaction. Please do not hesitate to contact us with any other questions that come up along the way. Here's to your debt-free future! Thank you for choosing Freedom Debt Relief.
 Verified Customer
This has been probably the best idea. I an really impressed with the service personal and impersonal that this organization has given me from the inception .
Reply from Freedom Debt Relief
Apr 17, 2019
Welcome to Freedom Debt Relief! Thank you for sharing just how pleased you've been with our level of service. We hope to continue providing you with an amazing experience as you head for a brighter financial future. Be sure to log onto your client dashboard at www.fdrclient.com to stay on top of any important communications we share. Thank you for being the best part of Freedom Debt Relief.
 Verified Customer
Paid off my bills for less No headache with collectors. Phone calls ceased. Only telemarking others trying to give me credit cards and wants to give me loans Thank you
Reply from Freedom Debt Relief
Apr 17, 2019
Excellent feedback, Sandra. Thank you for sharing the many benefits you've experienced since enrolling with us. Great job taking the first step toward a bright financial future. As we continue the journey, keep in mind you can see your account details at anytime by logging onto your client dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
 Verified Customer
Excellent, this is the best phone call I have ever made. I'm so happy I got into this program.
Reply from Freedom Debt Relief
Apr 17, 2019
Thank you, Rolenda! We are honored to hear how well pleased you are with our service. Did you know that we offer a client referral bonus? Feel free to contact our client services team to learn more about this. Thank you for trusting Freedom Debt Relief to guide you to your financial freedom.
 Verified Customer
very excellant service the time was very quick .ihad a smooth and very professional sales person.
Reply from Freedom Debt Relief
Apr 17, 2019
Thank you for complimenting our service, Roger. Congratulations on taking the first step toward a brighter financial future. As we continue the journey, be sure to let us know how we can continue to support you along the way! Client services is available 7 days a week to address any questions or concerns that come up. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
 Verified Customer
I'm happy with their service, true to their words.
Reply from Freedom Debt Relief
Apr 17, 2019
We appreciate your feedback, Ms. Brown. We are very happy to hear that the proper expectations were set regarding our program. However, we are available 7 days a week to address any concerns that do come up for you. You can also choose to chat with us live when logged onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial goals.
 Verified Customer
After retiring our income stayed the same but everything else did not and we found ourselves living from paycheck to paycheck and not even doing that well. We were struggling to pay the bills and the interest on credit seemed to be the only thing really getting paid. We grew up in a world or I should say time where bankruptcy was considered a dirty word. Fight as we could to pay everything we just couldn't. We contacted freedom from debt and they are helping us negotiate with our creditors. We still don't like being indebted or even paying less than we owe but at this time we are thankful for not having to file bankruptcy. Freedom from Debt helped us to not file bankruptcy
 Verified Customer
Their system works! So nice to have a company get you back on track.
Reply from Freedom Debt Relief
Apr 17, 2019
Thank you for the compliment, Neil. Our program does not work overnight and it does require the commitment and dedication of our clients. However, just as you stated, it does work! We appreciate you sharing your personal thoughts regarding our service. Please continue to contact our client services team with any questions that come up for you. Thank you for choosing Freedom Debt Relief.
 Verified Customer
Very helpful dependable reliable trustworthy
Reply from Freedom Debt Relief
Apr 16, 2019
This is great to hear, Maxine. Freedom Debt Relief is happy to assist you with your debt and we are looking forward to seeing your accomplishments in becoming debt free. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
great help from people that call they explain and do well
Reply from Freedom Debt Relief
Apr 17, 2019
We appreciate your kind feedback regarding our advocates in client services. It is always exhilarating to hear clients share the positive experiences they've had with us. Keep in mind you can view your account details at anytime by logging onto your client dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
 Verified Customer
Prompt, caring, friendly, responsive, excellent
Reply from Freedom Debt Relief
Apr 16, 2019
Hello Mary Ellen, Thank you for sharing your review. Freedom Debt Relief cares about your success in becoming debt free and we will continue to provide the utmost customer service and professionalism. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!