Freedom Debt Relief
check_circleverifiedFreedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.
The company has considerable industry experience and high client satisfaction ratings.
With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.
The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 38 states.
On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.
View Freedom Debt Relief reviews below.
The Good
- Excellent Settlement Program and Debt Relief Services
- Experience and Accreditations
- Great Freedom Debt Relief Reviews
- Online Dashboard
- No Fees Charged Until After Debt is Settled
Excellent Settlement Program and Debt Relief Services
Freedom Debt Relief has several great advantages to its debt settlement services including:
- Low minimum of $7,500 in debt to begin debt settlement
- Costs between 15 and 25 percent of the total unsecured debt
- Free consultation with a Certified Debt Consultant
Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.
Experience and Accreditations
As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.
Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).
FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.
Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit before you start the debt settlement process.
If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report.
While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.
Great Freedom Debt Relief Reviews
Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.
Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.
Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.
Online Dashboard
One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.
Not many debt settlement companies in the industry offer such helpful tools.
No Fees Charged Until After Debt is Settled
As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.
Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.
Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.
Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.
Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.
The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.
The Bad
- Freedom Debt Relief Cost
- Limited Availability
- Complaints
- Consumer Financial Protection Bureau Lawsuit
Freedom Debt Relief Cost
One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.
Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.
Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.
Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.
So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.
However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.
Limited Availability
Freedom Debt Relief offers debt settlement programs in only 38 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.
Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.
Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.
An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.
Complaints
While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:
- Debt settlement takes too long or isn't as effective as people hoped
- FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt
These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.
Consumer Financial Protection Bureau Lawsuit
In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:
- Make it clear that in some cases FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
- Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
- Make it clearer to consumers under what circumstances they will be charged a fee
- Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
- Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statues
- Pay restitution money to injured consumers
- Pay a civil penalty
It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.
The Bottom Line
Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief).
While people interested in other debt resolution methods, like credit counseling, a debt management plan or debt consolidation loan, will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.
FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation.
Call our recommended rep over at Freedom Debt Relief below.
1-(855) 491-1073
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Freedom Debt Relief Frequently Asked Questions
What is Freedom Debt Relief?
Freedom Debt Relief is a debt settlement company. We offer a debt settlement program that helps you get out of debt faster and for less. With over 15 years of experience working to reduce our clients’ debt, we have resolved over $10 billion in debt since 2002.
How does the Freedom Debt Relief program work?
After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, we present the offer for you to sign off on. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when we collect our fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. We repeat this process with all of your debts until you no longer owe anything on your enrolled debts.
How does Freedom Debt Relief affect your credit?
Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, they will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.
How much does Freedom Debt Relief cost?
Our fee ranges from 15%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay us our fee in advance of a settlement on a debt.
What kind of debt does Freedom Debt Relief work with?
Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could qualify for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, do not qualify.
What happens if a creditor tries to sue me during settlement?
Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief makes available to its clients an optional subscription to a legal network of lawyers, which could help in these instances where you get sued.
Is forgiven debt taxable?
According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.
Message from
Freedom Debt Relief
User Reviews
Star Rating
10,721 Reviews
Review Breakdown
Sentiment Criteria
 Verified Customer
My credit rating has improved.... and this is extremely important to me....
Reply from Freedom Debt Relief
Nov 07, 2019
We are glad to hear our program is already making an impact, Virginia! Keep up the great work. Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at [email protected] Thank you for choosing Freedom Debt Relief!
 Verified Customer
Very good experience. Helpful people. Simple process.
Reply from Freedom Debt Relief
Nov 08, 2019
We appreciate your valuable feedback, Elaine! We look forward to sharing the excitement of you being debt-free! As we continue the journey, remember you can view your accomplishments with us by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
 Verified Customer
They are very easy to work with and always supportive
Reply from Freedom Debt Relief
Nov 05, 2019
Thank you for sharing your kind words! We work hard to meet all of your expectations and we are glad we hit that mark for you. If there is any other way we can help out, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.
 Verified Customer
My experience has been a very good one. I am looking forward to the day my debts are paid off.
Reply from Freedom Debt Relief
Nov 08, 2019
James, we appreciate your review in regards to your program! We look forward to your continued success. As we continue down the road of becoming debt-free, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com.
 Verified Customer
I'm sleeping better at night now. Thanks to your team and all of the benefits you guys provide. Thanks again for everything. __
Reply from Freedom Debt Relief
Nov 04, 2019
Thank you so much for your positive review, James! We take pride in knowing we have a highly trained and professional team to assist you with your journey to financial freedom. If you have any questions or concerns, please don't hesitate to contact Client Services they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for choosing Freedom Debt Relief.
 Verified Customer
GREAT HELP IN PAYING OFF MY BILLS.. ALWAYS THERE TO HELP EXPLAIN IF YOUR UNDERSTANDING WAS NOT CLEAR.
Reply from Freedom Debt Relief
Nov 05, 2019
We can't thank you enough for sharing your outstanding experience thus far! We will continue to make sure you're pleased throughout your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
It has been a long time since I have felt really good about my credit and filling better all the time thanks freedom debt relief so much
Reply from Freedom Debt Relief
Nov 04, 2019
Thank you for your review, Randall. If we have made your life easier, then we have truly done our job. We are so proud to hear about your success on your path to financial freedom. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
They were very helpful. Everything was explained well. Answered any and all questions.
Reply from Freedom Debt Relief
Nov 05, 2019
We value your kind feedback about your experience, Pam! We're here for you every step of the way if you ever need assistance with your program. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
They are quick to respond if you have a concern
Reply from Freedom Debt Relief
Nov 05, 2019
Thanks for your review, Dawn. We're available 7 days a week to support your journey. Feel free to reach out to our Client Services team at (800) 655-6303 or via email at [email protected] for assistance. Thank you for being the best part of Freedom Debt Relief.
 Verified Customer
They have saved me from having to go to court twice,plus most of my debts have been settled for half of what they were.
Reply from Freedom Debt Relief
Nov 05, 2019
We value your feedback, James. It's good to hear you were able to get help from the program to avoid going to court. Sounds like you are having a great experience in the program. We encourage you to keep up the great work! If you come across any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
 Verified Customer
very helpful and taking charge of my finances
Reply from Freedom Debt Relief
Nov 05, 2019
We're more than glad to hear we have been helpful to you, Irma! We can't wait to see you reach your financial goals. If there is any other way we can help out, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.
 Verified Customer
They have been providing excellent service and settling many of my creditors and have given me some piece of mind.
Reply from Freedom Debt Relief
Nov 08, 2019
Hello, Judith! It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! As we continue the journey, remember you can view your accomplishments with us by logging into your Client Dashboard at www.fdrclient.com.
 Verified Customer
is been okay so far, one account has been settled.
Reply from Freedom Debt Relief
Nov 05, 2019
Congrats on your first settlement, Joe. You are a step closer to reaching your financial goals. If you need anything feel free to contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
 Verified Customer
Excellent - Communication and services. My stress level is so unbelievably better. I do see this path to being debt free a reality, truthfully for the first time in my life.
Reply from Freedom Debt Relief
Nov 05, 2019
Thank you for the feedback, Debra! Our team is delighted to hear that you value the efforts we have put toward gaining your financial freedom back. We will be here for you every step of the way. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
 Verified Customer
it has helped me get out of debt and i feel so much better
 Verified Customer
Relief and confidence in a program that allowed me to avoid filing bankruptcy.
Reply from Freedom Debt Relief
Nov 05, 2019
We value your review, Deb. We are glad to be offering you a great alternative to resolve your debt. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
 Verified Customer
The people have been so helpful and nice. Over all it's been great.
Reply from Freedom Debt Relief
Nov 05, 2019
Hello, Kevin, we value your feedback, and we are glad that you are satisfied with our program thus far. Our team will continue to provide friendly and prompt service! Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
The experience has been very easy and simple. There has been no stress and it's very easy stay updated.
Reply from Freedom Debt Relief
Nov 08, 2019
Rebecca, thank you for taking the time to leave us a review! We couldn't be any happier than to see another satisfied client, and we're glad the program has alleviated stress off of your shoulders! Please contact Client Services at 1-800-655-6303 if you need assistance.
 Verified Customer
Great customer service, explains everything about the program so you can understand. Always available.
 Verified Customer
All very good done everything for me all I did was sit back and let them take care of all
Reply from Freedom Debt Relief
Nov 05, 2019
We value your review, Charles! We are proud to be able to provide you with a great client experience. Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
Good, I feel that all will be resolved by my targeted date
Reply from Freedom Debt Relief
Nov 05, 2019
Frank, we value your review! We take pride in knowing we have a highly trained and professional team to assist you with your journey to financial freedom. If you have any questions or concerns, please don't hesitate to contact Client Services they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for choosing Freedom Debt Relief.
 Verified Customer
EXCELLENT SERVICE FAST RESPONDS EASY TO WORK WITH
Reply from Freedom Debt Relief
Nov 05, 2019
Thank you so much for sharing your feedback, Brian! It makes us proud when we see reviews like yours. We work hard to meet all of your expectations. For any questions or concerns, feel free to contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. We appreciate you being a part of Freedom Debt Relief.
 Verified Customer
It has changed my Life for the good, relieved me of so much stress both physically and mentally. The representatives are very professional and caring, working for my personal goals of becoming debt free without all the harassments from debt collectors. Are very efficient and prompt in handling unwarrented contacts from debt collectors which proved to me their full commitment to my contract.
Reply from Freedom Debt Relief
Nov 08, 2019
Greetings, Sandra! It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life. We're proud of what we do and that we are able to assist you to become financially free! Please reach out to our Client Services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account.
 Verified Customer
Awesome. Great negotiators! Very professional and contacted me easily on my phone and email.
Reply from Freedom Debt Relief
Nov 08, 2019
William, we're glad to hear you're pleased with your program! Our negotiations team works diligently to secure the best settlements possible for our clients. We look forward to the continued success and savings! Please reach out to our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account.
 Verified Customer
Great so far, many debts paid off just 14 months in.
Reply from Freedom Debt Relief
Nov 08, 2019
Hello, Amber! We're ecstatic to hear about your success thus far! Our negotiations team will continue working on the remaining accounts and you will be debt-free in no time. Please contact Client Services at 1-800-655-6303 if you have further questions.
 Verified Customer
I was so hasiten to do this but it was ver y easy and I was glad I did it. I fell Iam in the best hands.
Reply from Freedom Debt Relief
Nov 08, 2019
Greetings, Martha! We're glad to hear our program has provided you with relief! We look forward to you becoming debt-free and if you need anything, please contact Client Services at 1-800-655-6303.
 Verified Customer
Very good experience. Staff has been polite, helpful, and informative.
Reply from Freedom Debt Relief
Nov 05, 2019
We value your wonderful review, Agatha! We take pride in knowing we have a highly trained and professional team to assist you with your journey to financial freedom. Our team works hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. If you have any questions or concerns, please don't hesitate to contact Client Services they can be reached at 1-800-655-6303 or via email at [email protected] Thank you for choosing Freedom Debt Relief.
 Verified Customer
I have had a very positive experience with FDR.They are very helpful and courteous
Reply from Freedom Debt Relief
Nov 05, 2019
We can't thank you enough for sharing your outstanding experience, Karen. We will continue to make sure you're pleased throughout your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
Good helpful friendly knowledgeable dependable
Reply from Freedom Debt Relief
Nov 05, 2019
We love your great feedback, Rebecca! If there is any other way we can help out, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.
 Verified Customer
Very good and vey knowledgeable about how I could get out of debt
Reply from Freedom Debt Relief
Nov 05, 2019
Thank you for your review, Donna. It makes us happy to know we are providing you with great services. We look forward to continuing to help you reach your financial goals. Let us know if you come across any questions or concerns. You can contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
 Verified Customer
The first person I talked to was Sherry C and she was so helpful and informative about what I was to expect form debt consolidation.
Reply from Freedom Debt Relief
Nov 05, 2019
We appreciate you sharing the amazing experience you have had with our staff, Christi! We're here for you at every milestone along your journey and can't wait to settle your debts. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
I am still struggling. My payment to FDR is pretty high.
Reply from Freedom Debt Relief
Nov 08, 2019
Hello, Karen! Your deposit is based upon multiple factors, and our goal is for you to become debt-free. If you need assistance or have questions regarding your account, please contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!
 Verified Customer
It has been very good. No problems everyone is very professional and courteous. Questions or concerns are addressed in a timely manner.
Reply from Freedom Debt Relief
Nov 08, 2019
Peggy, thank you for your valuable feedback! We are here for you every step of the way along your journey to becoming debt-free. Should you need anything, please contact our talented Client Services team at 1-800-655-6303. Thank you for being a valued client of Freedom Debt Relief!
 Verified Customer
I'm very satisfied with Freedom Debt Relief and how they have handled my creditors. I do not get any harassing calls or mail, yet my debt is being paid down. FDR is top notch when it comes to negotiating settlements. I highly recommend them.
Reply from Freedom Debt Relief
Nov 08, 2019
Hello, Lance! We appreciate your kind words! Our negotiations team works hard to secure the best settlements for our clients. We look forward to your continued success and savings! If you have questions, please contact Client Services at 1-800-655-6303.
 Verified Customer
Great experience! Negotiated 2 settlements within the first 60 days.
Reply from Freedom Debt Relief
Nov 05, 2019
Congratulations on your success in the program, Kim! We're so glad that you got two settlements in such a short amount of time. Keep up the great work! If you come across any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
 Verified Customer
Anytime I had a question I've always gotten my answer right away, if I left a message i got a call back that day.
Reply from Freedom Debt Relief
Nov 05, 2019
We value your kind feedback about your experience, Michelle! We're here for you every step of the way if you ever need assistance with your program. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
The process works. All you have to have is patience. The staff is very friendly and easy to work with;.
Reply from Freedom Debt Relief
Nov 08, 2019
Greetings, Mildred! Thank you for sharing your positive feedback about our company! We pride ourselves in providing world-class customer service. Please contact Client Services at 1-800-655-6303 if you need assistance. Thank you for choosing Freedom Debt Relief!
 Verified Customer
They have immediately respond back to any questions I have had.
Reply from Freedom Debt Relief
Nov 05, 2019
Thank you for your review, Jeannine. It is important for us to provide you with the best service possible. We are so glad to know that you got all the answers to your questions. Please don't hesitate to give us a call if there is any other way we can help out. You can reach Client Services at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
 Verified Customer
It has been a fantastic experience. They have worked hard on my behalf to get stuff settled.
 Verified Customer
Settlement was more than originally owed!
Reply from Freedom Debt Relief
Nov 01, 2019
Thank you for review, John. We are sorry to hear that you are not satisfied with the results the program has provided. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.
 Verified Customer
They help me to pay off crediter with out stressing about how I'm going to get things paid on time
Reply from Freedom Debt Relief
Nov 05, 2019
We are happy to have taken some weight off your shoulders, Mary. We will be here for you every step of the way! If you come across any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
 Verified Customer
It has been a very rewarding experience they have helped me out tremendously and I'm thankful for them
Reply from Freedom Debt Relief
Nov 05, 2019
Thank you so much for sharing your kind words and great feedback! It makes us incredibly proud when we see reviews like yours. We work hard to meet all of your expectations. We are over thrilled that we have been helpful to you in resolving your debt and we will continue to be here for you during your path to financial freedom. If there is any other way we can help out, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.
 Verified Customer
My experience with Freedom Debt Relief has been very Uplifting. Knowing that I can trust this company with my debtors to negotiate with them. Ending with a positive resolve.
Reply from Freedom Debt Relief
Nov 08, 2019
Hello, Adrienne! We appreciate the kind feedback! We look forward to your continued success and our negotiators will continue to secure the best settlements for you. Please contact Client Services at 1-800-655-6303 if you have further questions.
 Verified Customer
Wonderful they have excellent customer service and they are very helpful. If you need a date for one month moved a couple days in advance they will gladly help with that and that has saved me. Thank you very much.
Reply from Freedom Debt Relief
Nov 05, 2019
Thank you for your review, Candice. It makes us happy to know we are providing you with great services. We look forward to continuing to help you reach your financial goals. Let us know if you come across any questions or concerns. You can contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
 Verified Customer
Freedom Debt has been a life saver. We were drowning in debt and didn't know how to get out without bankruptcy. We found Freedom Debt and they have given us a chance to get out of debt and stay out. They are the light at the end of our debt.
Reply from Freedom Debt Relief
Nov 05, 2019
We thank you so much for your kind words, Brooke. It is an honor to be your light at the end of the tunnel. Let us know we can continue to support your debt-free journey. If there is any way we can help out, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.
 Verified Customer
Great Company. Great People. They listen
Reply from Freedom Debt Relief
Nov 08, 2019
Thank you for your kind words. We're so very happy to learn that your experience was a good one. If you need anything please call us at (800) 655-6303.
 Verified Customer
Good to work with, easy to stay in contact with.
 Verified Customer
Empathetic at the beginning, but then harassment
Reply from Freedom Debt Relief
Oct 29, 2019
We are sorry to hear that you are not satisfied with the results the program has provided. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.
 Verified Customer
Overall I would call it seamless. It was so great to have the help and to have them pretty much handle it and then we pay the required percent. It was totally worth it. There was a couple hiccups just in the final paperwork but a couple phone calls cleared that up and I hope to receive my graduation packet in the mail any day! My credit rating is already going back up woohoo! When I had questions throughout the process the customer service reps were fabulous!!
Reply from Freedom Debt Relief
Nov 08, 2019
Congratulations on completing your graduation path. It's always exciting to hear about our client's success in the program. We truly do apologize for any inconvenience with the paperwork for your Graduation Packet. However, glad to hear that everything was resolved and that you will be getting your Graduation Packet soon. Thank you for allowing us to be your partners in becoming debt-free. If there is anything you need please feel free to contact us at (800) 655-6303.
 Verified Customer
the staff know how to handle each and every account.
Reply from Freedom Debt Relief
Nov 05, 2019
Thanks for your review, Linda. We look forward to continuing to help you reach your financial goals. Let us know if you come across any questions or concerns. You can contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.