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Beyond Finance

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7.3

Overall Score

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Angela G. Unionville, TN

So I haven’t really started the program. But so far so good and my representative is very Helpful. So I’m hopeful that everything works out well

2 years ago Edited January 20, 2022

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Reply from Beyond Finance

Welcome to the program and thank you for the review, Angela!

We know that having debt can be stressful, but we’re excited to help you take your first steps towards a brighter financial future. We’re committed to keeping you informed as progress is made in your debt resolution journey: you can always track your debt resolution progress by viewing your program online or contact us with questions at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Jan. 20th, 2022

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Jen M Raleigh, NC

Beyond Finance never settled after sending $8,000 to them throughout the year. When I told them I want to cancel and get my money back, they sent me $800 and kept all of my money! I called to see where the rest of my money was and they said it was used to pay for fees! None of my cards were paid. I reported them to Consumer Financial Protection Bureau. This company has been sued many times. Beware!

2 years ago

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Reply from Beyond Finance

Hello Jen,

We appreciate your feedback and we are sorry to hear that our program was not the right fit for you.

Our program’s Money Back Guarantee entitles you to the return of any money you accumulated towards potential settlements less any fees earned by Beyond Finance.

We would like to help you review your account details and answer any questions you have about your refund. Please reach out to us at 800-282-7186 or clientsuccess@beyondfinance.com so that we can address your concerns.

- Client Success Team at Beyond Finance

Jan. 21st, 2022

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Thomas Wilkins Detroit, MI

This place is a huge scame that puts you deeper and deeper into debt. They pay everything the slowest way possible. The staff barely do anything. I’ve had to call them ten times to make anything happen. I could have payed my debt easily myself and saved myself 1000s of dollars. Please never consider this company. They will destroy your credit. And make everything take ten times longer then it needs to be

3 years ago

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Reply from Beyond Finance

Thomas,

We’re sorry to hear that your savings have not met your expectations. Our program is able to help our clients reduce their debts by 50%. Although everyone’s situation is unique, our clients could spend more than twice as much if they paid the full balance owed to their creditors, not including interest. It’s worth noting that even with our fees, our program is a money-saving solution that is considerably cheaper and faster than other debt repayment methods.

We’d love to discuss your program experience in greater detail. Please call us at 800-282-7186 or email clientsuccess@beyondfinance.com so that we can talk.

- Client Success Team at Beyond Finance

Jun. 29th, 2022

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Billy Parks Gastonia, NC

They are a total rip off, please don't deal with these Pirates. They told me that their fees would be included in monthly payment. Signed up for 32 months and they they are trying to stretch me out to almost 40 months. Had over $5,000 in my dedicated account and they settled a debt that was $5,200 and told me that they took their fee now my dedicated account is less than $2,500 and i have to continue to make payments monthly for another year. They are the worst with lying and not being truthful how the process works. STAY AWAY IF YOU CAN!!!!!

3 years ago

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Bridget Koehn Kansas City, MO

I consolidated debt with them on 1/2020 & just received a summons to go to court on 5/20/21 from Discover. They STILL have not settled with this company. It's now on my credit report as bad debit. NO ONE has ever reached out to me regarding this issue. It took a sheriff to come knocking on my door. It's now 3 days before court & I had to call them. I've reach out to their "legal" dept several times & NOTHING!!! Would not recommend using their services!! HORRIBLE COMMUNICATION!!

3 years ago

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sandy St. Petersburg, FL

DO NOT use this company. Please...there are much better companies that will help you. They are horrible and customer service is just awful, never had such a worse experience in my life. They will not help you in any way shape or form. if you have attorneys after you they will not help at all. Please look elsewhere, you will not be happy with this company.

3 years ago

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thelustymetapod

They made me feel like a real human bean! 😁

4 months ago Edited August 26, 2024

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Maureen Bilbrey

The 2 representatives I dealt with were very helpful and nonjudgmental.

4 months ago

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Jason

VERY SATISFIED WITH THE RESULTS......happy customer

4 months ago Edited August 23, 2024

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Elizabeth L Hartkopf

Everyone was very helpful and reassuring. I felt very comfortable with my plan.

6 months ago

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Keith Gornjak

Service great, communication great, the ability to breath again priceless!!

6 months ago

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Amanda Miller

The initial process was very seamless, from start to finish.

6 months ago

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Amanda Bednar

Everything was simple and if I had any questions they would answer them.

6 months ago

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Bonnie A Cook

Everyone was very nice and helped me to understand everything very clear.

6 months ago

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Georgie Macalino

All give me a good response when I ask them a question that I don’t know!!

6 months ago

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sgriffin

Just starting and so far it is great.I look forward to all of it

7 months ago

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Debbie Cortner

Easy to speak with. Everything explained and all my questions answered.

7 months ago

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Todd

Easy to work with, will have more thoughts once I see my debt get reduced.

7 months ago

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Barbara Harris

Everything was explained to us and all questions were answered.

7 months ago

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Carla Wehling

User friendly and easy to understand. Answers pertinent questions

8 months ago

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Reply from Beyond Finance

Hey Carla,

Thanks for the feedback! We want all of our clients to have a great experience with us. We’re happy that our Client Success team gave you the needed support.

As always, you’re welcome to contact us any time at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

May. 8th, 2024

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Roger Wood

Their honesty and looking out for me. Their keeping me abreast of what is going on.

9 months ago

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Reply from Beyond Finance

Hey Roger-

Thanks so much for the feedback and review! We’re thrilled to hear you’ve had a good experience so far. Thank you for choosing Beyond Finance.

—Client Success Team at Beyond Finance

Mar. 22nd, 2024

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Tammie Klutts Jasper, AR

Very polite people. No pressure but explained things in an easy to understand way

9 months ago

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Reply from Beyond Finance

Hey Tammie-

Thanks so much for the feedback and review! We’re thrilled to hear you’ve had a good experience so far. Thank you for choosing Beyond Finance.

—Client Success Team

Mar. 22nd, 2024

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Judith K. Kralevich Fresno, CA

John was very helpful with setting up the financing. Hope some day he can help me again.

10 months ago

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Reply from Beyond Finance

Hey Judith-

We’re so happy you had such a great experience with our team. We put a lot of work into helping our clients move toward a brighter financial future. Thanks for choosing Beyond Finance!

—Client Success Team

Feb. 28th, 2024

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James Kight Bellevue, NE

The video explanation is well done and addresses some of the initial concerns with the program.

10 months ago

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Reply from Beyond Finance

Hey James-

Thanks for the feedback! We want all of our clients to have a great experience with us. We’re happy that our Client Success team gave you the needed support.

As always, you’re welcome to contact us any time at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Feb. 27th, 2024

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Terri Clayton Tampa, FL

They made me feel comfortable and answered my questions. Very professional and non-judgmental.

11 months ago

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Reply from Beyond Finance

Hi Terri-

We’re so happy you had such a great experience with our team. We put a lot of work into helping our clients move toward a brighter financial future. Thanks for choosing Beyond Finance!

—Client Success Team at Beyond Finance

Jan. 31st, 2024

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Linda Bailey Aurora, CO

The people I talk to were very nice. They told me exactly what I needed to do. They were not pushy.

11 months ago

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Reply from Beyond Finance

Hi Linda-

Thanks so much for the feedback and review! We’re thrilled to hear you’ve had a good experience so far. Thank you for choosing Beyond Finance.

—Client Success Team at Beyond Finance

Jan. 23rd, 2024

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Latoya Jones Melbourne, FL

I do not recommend anyone to go forward with this program. They did nothing for me and I still paid 5000 dollars for nothing!! They don’t tell you they have a 25% fee so when you decide to cancel they take all of your money. If I could give them zero stars I would.

1 year ago

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Reply from Beyond Finance

Latoya-

We are sorry to hear your experience has not met your expectations so far. Please feel free to contact our Client Success team through our live chat support, at clientsuccess@beyondfinance.com or 800-282-7186. We give our clients 24/7 access to our team, to make sure we can clear up concerns like yours as soon as possible.

- Client Success Team at Beyond Finance

Jan. 4th, 2024

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Ted Blakeslee

Beyond collected enough money to pay off one account I did not accept the offer I felt the settlement amount was still to high. Then I asked how much they were charging and it was $900 at that point I fired them. They were only going to reduce my $28,000 debt by $6,000. .

1 year ago

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Reply from Beyond Finance

Ted,

Our goal is always to save our clients as much money as possible. We're sorry to hear that we weren't the right fit for you, but we wish you the best on your journey to financial freedom.

- Client Success Team at Beyond Finance

Dec. 15th, 2023

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Ericka

It was an awesome experience, Krista was amazing and pleasant she made feel comfortable with the decision I made.

1 year ago

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Reply from Beyond Finance

Hi Ericka-

Thanks for your lovely review! We’re so happy you had such a great experience with Krista. We put a lot of work into helping our clients move toward a brighter financial future with care and kindness, so we’ll be sure to pass your wonderful words on to them. Thanks for choosing Beyond Finance!

—Client Success Team at Beyond Finance

Oct. 20th, 2023

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Richard Koller

I liked how easy the process was and how understanding they were when helping me out. Never made me feel bad.

1 year ago

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Reply from Beyond Finance

Hey Richard-

We value your positive review greatly! Your generous feedback means a lot to us, and we want to express our gratitude for taking the time to share your thoughts. Your support fuels our commitment to delivering the best experience possible.

-Client Success Team at Beyond Finance

Sep. 20th, 2023

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jody milbier Chicopee, MA

Destiny was very helpful & explained everything perfectly. I would recommend Your Company to anyone!!

1 year ago

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Reply from Beyond Finance

Hey Jody-

We’re so happy to hear about your positive experience with Destiny! We do our very best to ensure our clients are well-informed, cared for, and supported through the entire program, so we’ll make sure to pass your kind words on to them! We look forward to helping you resolve all of your enrolled debt.

—Client Success Team at Beyond Finance

Sep. 20th, 2023

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Magdalena Villatoro NV

Such a great help! I felt like I was drowning but Beyond Finance helped me calmed down and breathe! So grateful!

1 year ago

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Reply from Beyond Finance

Hey Magdalena!

Thank you for the kind words! We are glad to hear that you're program is helping you feel at ease. We are excited to see the rest of your progress on your journey towards a brighter financial future.

-Client Success Team at Beyond Finance

Sep. 15th, 2023

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mary gunn Paso Robles, CA

Philip was great. Explained everything to me. And customer service has been wonderful in answering my questions

1 year ago

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Reply from Beyond Finance

Hey Mary!

We’re so happy to hear about your positive experience with Philip! We do our very best to ensure our clients are well-informed, cared for, and supported through the entire program, so we’ll make sure to pass your kind words on to them! We look forward to helping you resolve all of your enrolled debt.

—Client Success Team at Beyond Finance

Sep. 13th, 2023

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Erica Dunn

They are very friendly and willing to make sure to do whatever it takes to help get you out of debt with little to no stress at all!

1 year ago

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Reply from Beyond Finance

Hi Erica!

Thank you for the positive feedback! We are excited that you found the program and are excited to see your progress along the way.

-Client Success Team at Beyond Finance

Aug. 23rd, 2023

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Gregory Orlando, FL

The Consultant/Representative from Beyond Finance was very kind, and knowledgeable about the Debt Relief process.

1 year ago

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Reply from Beyond Finance

Hey Gregory!

Thank you for the positive feedback about our team. Our team keeps our clients well informed throughout their entire time in the program!

-Client Success Team at Beyond Finance

Aug. 11th, 2023

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Kimberly Butcher FL

Don’t use this Company, lots of hidden fees, you will end up paying double of what you owe. The so called dashboard is not transparent. Call your credit card companies yourself and negotiate, they are willing to work with you. Beyond is the worst of its kind.

1 year ago

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Reply from Beyond Finance

Kimberly—

We absolutely NEVER charge hidden fees. The one and only fee we collect is a flat performance-based fee on each enrolled debt once we successfully reach settlements for our clients. This is explained during enrollment.

The average settlement offer we reach for our clients is 50% and we collect a 25% fee, so you’re generally paying about 75% of what you owe. We are happy to walk you through each of the fees you paid so you understand where your funds went.

Though individuals can certainly attempt to negotiate directly with their creditors, our negotiations team has years of experience and has built long-standing relationships with creditors which allows us to reach optimal settlements for our clients. It’s also true that creditors often ask for the balance of the settlement within a few months, which can be difficult for someone with multiple outstanding debts to manage. Through our program, you’re able to pay down each settlement gradually, so you still have cash for your expenses and funds to reach other settlements.

We’re sorry our program wasn’t a good fit for you.

—Client Success Team at Beyond Finance

Jun. 6th, 2023

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Lynn Hart GA

I’m just getting started. The ease of joining and the help I hope to receive is an inspiration to me.

1 year ago

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Reply from Beyond Finance

Hey Lynn—

Your good feedback means so much to us! Our goal is always to help clients to feel comfortable with their program and how it works before we begin. Now that you’ve enrolled, we can start facilitating resolutions with your creditors so that you can live a better, debt-free life! We’re happy to be on this journey with you.

Client Success Team at Beyond Finance

May. 24th, 2023

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Carrie Neumann Indianapolis, IN

Incredibly helpful and understanding. Really felt like they care and not just another number to them.

1 year ago

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Reply from Beyond Finance

Carrie,

This means the world to us. We put a lot of work into helping our clients move toward a brighter financial future with personalized care and kindness, so we're thrilled to hear we're meeting that expectation! Thank you so much and we look forward to supporting on your journey to financial freedom.

—Client Success Team at Beyond Finance

Apr. 26th, 2023

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Cindy Holt Sarasota, FL

I like how simple the process was and the setup calls were totally non-judgmental and that meant a lot.

1 year ago

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Reply from Beyond Finance

Hey Cindy!

We’re so glad to hear about your positive experience with our team! We do our very best to ensure our clients are well-informed, cared for, and supported through the entire program, so we’ll make sure to pass your kind words on to them! We look forward to helping you resolve all of your enrolled debt.

—Client Success Team at Beyond Finance

Apr. 5th, 2023

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tracy strong New Castle, IN

Great experience talking to Robert and him explaining the process the me. This company will help me out tremendously!

1 year ago

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Reply from Beyond Finance

Hey Tracy!

We’re so happy to hear about your positive experience with our representative, Robert! We do our very best to ensure our clients are well-informed, cared for, and supported through the entire program, so we’ll make sure to pass your kind words on to them! We look forward to helping you resolve all of your enrolled debt.

—Client Success Team at Beyond Finance

Apr. 5th, 2023

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Curtus C Green

Professional, courteous, informative, friendly. All great qualities that are hard to come by now a days.

1 year ago

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Reply from Beyond Finance

Hi Curtus,

Thanks for the great feedback! We are glad to hear that you had a great experience with our representative. We put a lot of work into helping our clients move towards a brighter financial future, so we’ll be sure to pass your kind words on to the team. Thanks for choosing Beyond Finance!

- Client Success Team at Beyond Finance

Apr. 5th, 2023

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Shosta Stevons Parham Durham, NC

My representative was very knowledgeable about my credit situation and gave me great advice on the future once my debt is paid off.

1 year ago

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Reply from Beyond Finance

Hi Shosta,

Thanks for the feedback! We want all of our clients to have a great experience with our program—we’re happy that our Client Success team could be there for you.

As always, you’re welcome to contact us any time at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Mar. 15th, 2023

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Dave

New to program. Everyone I have talked to so far is very professional, kind, and very knowledgeable and informative.

1 year ago

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Reply from Beyond Finance

Welcome to the program, Dave!

Thanks for taking the time to review us! We know that being burdened by debt can be stressful, but we’re excited to help you take your first steps toward a brighter financial future.

We’re committed to keeping you informed as progress is made on your debt resolution journey: you can always track your debt resolution progress by viewing your program online [https://www.beyondfinance.com] or contacting us with questions at clientsuccess@beyondfinance.com or 800-282-7186. We’re here for you.

- Client Success Team at Beyond Finance

Mar. 7th, 2023

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Charlene Mt. Dora, FL

This whole process has been very helpful and to learn that I will be getting back on track with my finances.

1 year ago

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Reply from Beyond Finance

Hi Charlene,
 
Thanks for the positive feedback, and congratulations on moving beyond debt! Our goal is to get our clients back on track financially, and we’re so happy to be helping you accomplish that.
 
Thanks again,
 
Client Success Team at Beyond Finance

Feb. 3rd, 2023

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Yahoo Miami, FL

Everyone was professional and friendly. They made the whole process less humiliating. A special thank you to Katianna.

2 years ago

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Reply from Beyond Finance

Thanks for your lovely review! We’re happy you had such a great experience with our team. We put a lot of work into helping our clients move toward a brighter financial future with care and kindness. Thanks for choosing Beyond Finance!

—Client Success Team

Jan. 4th, 2023

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Michele Fullum Buffalo, NY

The communication, the friendly and professional workers. Making sure I understood everything. The willingness to help

2 years ago

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Reply from Beyond Finance

Hi Michele,

Thanks for the feedback! We want all of our clients to have a great experience with our program—we’re happy that our Client Success team gave you the support you needed during this journey.

As always, you’re welcome to contact us any time at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Jan. 4th, 2023

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Jan Ungacta Del Valle, TX

Friendly, knowledgeable and made me feel at ease. I’d recommend to anyone looking for help with debts.

2 years ago

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Reply from Beyond Finance

Hi Jan,

Thanks for the great feedback! We are glad to hear that you're having a good experience with our program and our team!

We’re here to support you. Remember that you can reach out to us with any questions or concerns at clientsuccess@beyondfinance.com or 800-282-7186.

Thanks,

Client Success Team at Beyond Finance

Dec. 19th, 2022

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connie mosey Kaufman, TX

I have seen some results from them so far they don't hesitate to help me when I call them at any time

2 years ago

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Reply from Beyond Finance

Hi Connie,

Thanks for the great feedback, and congratulations on moving beyond debt! We are glad to hear that our program is working for you. People seeing real results is what it’s all about.

Thanks,

Client Success Team at Beyond Finance

Dec. 1st, 2022

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Geri Greco Knoxville, TN

The professionalism of the staff. The care and concern you feel when they are informing you of their business.

2 years ago

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Reply from Beyond Finance

Hi Geri!

Thanks for leaving us such a great review! We’re happy to hear that our client service is living up to your expectations.

As always, you’re welcome to contact us at clientsuccess@beyondfinance.com or 800-282-7186. Thanks for choosing Beyond Finance!

- Client Success Team

Sep. 14th, 2022

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Chase Wilson Murfreesboro, TN

This company is not trustworthy at all. This company preys on people that need help. They don’t help. Then when you cancel with them, they take the remaining funds from your “dedicated account” with them and call it a “settlement fee”.

2 years ago

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Reply from Beyond Finance

We appreciate your review, Chase.

We are sorry to hear that our program was not the right fit for you. We’re sad to see you go, but wish you the best of luck in moving beyond debt.

The money clients deposit into their Dedicated Accounts belongs to them and remains entirely under their control for the duration of their program participation. You are entitled to the return of any money you accumulated less any fees earned by Beyond Finance.

In the meantime, do not hesitate to reach out to us with any other questions or concerns you may have (phone: 800-282-7186 / email: clientsuccess@beyondfinance.com).

- Client Success Team at Beyond Finance

Aug. 10th, 2022