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Beyond Finance

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8.6

Overall Score

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Jeffery Day Saraland, AL

WAS ABOUT TO ENTER BANKRUPT PROTECTION . HAD MET DISCUSS MY PROBLEMS. .THINKING ITWAS MY BEST CHOICE STILL WAS RESEARCHING WHAT LAWYER HAD SAID WHEN SAW THREE WORDS "THERES BETTER SOLUTIONS". THOSE WORDS CHANGE MY DIRECTION IN WAYS I DIDNT SEE. NOW IM ON A PATH OF SOLVING A COMPLEX FINANCAL PROBLEM AM IN. BEST OF ALL WONT HAVE CHARTER 13 TIED TO MY NAME AN WALLET FOR LIFE.

4 years ago

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Christopher Brown

Very professional organization! I feel comfortable going on this journey with them.

2 months ago

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Reply from Beyond Finance

Hi Christopher,
Thank you for your kind words! We're pleased to hear that you feel confident as you embark on this journey with us. Our team at Beyond Finance is here to support you every step of the way.
— The Client Success Team at Beyond Finance

Mar. 25th, 2026

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Gina G

Great customer service. The agents genuinely want to find the best program for you.

2 months ago

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Reply from Beyond Finance

Hi Gina,
Thank you for your kind words! We're excited to hear that our team members provided you with exceptional service and helped you find the right plan to meet your needs.
— Beyond Finance

Mar. 25th, 2026

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David Marshall

Knowledgeable representative and.understood my needs. Prompt responses to my account questions.

2 months ago

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Reply from Beyond Finance

Hi David,
Thank you for your kind words! We're pleased to hear that our representative effectively addressed your needs. Your satisfaction is our priority.
— The Client Success Team at Beyond Finance

Mar. 25th, 2026

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Dawn Stacey

Everyone I dealt with was friendly and professional. There explained the program in detail.

2 months ago

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Reply from Beyond Finance

Hi Dawn,
We’re excited to hear that you had such a positive experience with our team! Our goal is to provide friendly and professional support while guiding you through your program.
— The Client Success Team at Beyond Finance

Mar. 25th, 2026

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Andrea Ray

No comment I’m brand new to the program so therefore I don’t need to do this

2 months ago

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Reply from Beyond Finance

Hi Andrea,
Thank you for taking the time to share your thoughts with us! If you have any questions or need assistance as you progress through your program, don’t hesitate to reach out.
— The Client Success Team at Beyond Finance

Mar. 18th, 2026

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Awesome

I thought the team was extremely knowledgeable and professional and very courteous

2 months ago

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Reply from Beyond Finance

We’re thrilled to hear that you found our team knowledgeable, professional, and courteous! Your recognition of our commitment to exceptional service truly means a lot to us!

— The Client Success Team at Beyond Finance

Mar. 18th, 2026

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senberg Hei

The explanation was very detailed and patient, and it resolved a lot of my confusion.

2 months ago

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Reply from Beyond Finance

Hi Senberg,
Thank you for your kind words! Your positive feedback motivates us to continue providing exceptional service to our clients.
— The Client Success Team at Beyond Finance

Mar. 18th, 2026

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Cynthia Shepherd

Genuinely, happy with explanation of how debt consolidation was the route for me.

2 months ago

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Reply from Beyond Finance

Hi Cynthia,
Our team is dedicated to providing clarity and support on your journey to financial freedom. Thank you for sharing your positive experience with us!
— The Client Success Team at Beyond Finance

Mar. 23rd, 2026

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Kimberly Buchanan

Friendly, courteous, professional, and very helpful. Explained everything so I understood what will happen.

3 months ago

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Reply from Beyond Finance

Hi Kimberly,
Thank you for your kind words! We're pleased to hear that our team provided you with clear and helpful explanations throughout your experience with us. It's our mission to support you on your journey to financial freedom.
— The Client Success Team at Beyond Finance

Feb. 20th, 2026

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Fayettenom26

It’s too soon for a fair estimate but based on the conversations I’ve had with the staff I’m sure it will be a very good rating. Check with me in about 4 years.

3 months ago

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Reply from Beyond Finance

Hi there,
Thank you for this feedback. We love the opportunity to exceed expectations and look forward to you coming back to update your review once you are satisfied with your road to financial freedom.
— The Client Success Team at Beyond Finance

Feb. 20th, 2026

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Marsha Prysork

The staff is wonderful. This is probably the first time I’ve ever felt great working with this company.

3 months ago

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Reply from Beyond Finance

Hi Marsha,
We're delighted to hear that you had such a positive experience with our team! Your satisfaction is our priority, and we appreciate your kind words about our staff.
— The Client Success Team at Beyond Finance

Feb. 19th, 2026

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rebecca furry

The customer service The agent The ladies that call back The patients and respect Explaining everything

3 months ago

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Reply from Beyond Finance

Hi Rebecca,
We're grateful for your kind words about our team at Beyond Finance! It's wonderful to hear that you felt respected and well-informed during your experience with us.
— The Client Success Team at Beyond Finance

Feb. 19th, 2026

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Kiomaris Vega

Richard H. was amazing and because of him and how he explained everything I’m now part of Beyond Finance.

3 months ago

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Reply from Beyond Finance

Hi Kiomaris,
We're excited to hear about your positive experience with Richard! Our team at Beyond Finance is dedicated to guiding clients through their journey to financial freedom, and it's wonderful to know that you felt well-informed.
— The Client Success Team at Beyond Finance

Feb. 19th, 2026

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Anita Kirkley

everyone we spoke with was very helpful and respectful. Will definitely refer someone to your company

3 months ago

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Reply from Beyond Finance

Hi Anita,
Thank you for your kind words! We're excited to hear that our team members provided you with helpful and respectful service. Your recommendation means a lot to us!
— The Client Success Team at Beyond Finance

Feb. 19th, 2026

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Alexander Nibley

Yalitza was so friendly and easy to talk to - she made the whole experience very transparent and clear and i really appreciated her service

4 months ago

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Angie Ballou

Took over 2 hours to complete. Will not be able to give a full completed review until this process is finished. Both representatives were very friendly

4 months ago

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Dianne Phillips

Very knowledgeable and caring people and help with a friendly conversation and made the questions easy and comfortable to answer

4 months ago

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Staci Hagood

Very smooth and easy process- I feel relieved already and excited about seeing an end to my credit card debt and having a clear path to get there!

4 months ago

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Christine Watts

Their customer service representatives are very thorough and make sure you understand the program. The program can be tailored to your specific needs

4 months ago

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Lisa Metheney

So friendly, knowledgeable, and non-judgmental. Also very patient with us with our questions. Very easy to communicate with as well.

5 months ago

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D F

Customer service was beyond phenomenal. The app is excellent for tracking and monitoring progress towards your financial goals.

5 months ago

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Greg Baker

The representative (Jonna) was very nice, explained everything to me about the process, app and was genuinely interested in helping me.

5 months ago

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Irma Bourgeois

The representative was very helpful and took time to explain everything that was going to happen for the next few months.

5 months ago

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KATHY BURNETTE

I liked the way everything was explained to me! Lawrence took his time & helped me with all my questions & explaining everything.

5 months ago

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Manny p

So far I am at the beginning stage and there has been a lot of information given to me along with follow up calls and emails

5 months ago

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Terri Matthews

I liked the people I spoke with. They answered all my questions and gave me lots of food for thought. I didn’t like, although I understood why, it took so long in the phone.

6 months ago

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Patty Noyola

Very informative answers all my questions. I was skeptical, and they took the time to explain all my concerns and how they would support me all throughout the whole process.

6 months ago

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Kristi Potter

Complete transparency during initial conversation. Courteous Helpful Informative & Kind gentleman. Let me ask all my random questions and answered them accordingly.

7 months ago

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Freddie White

I liked that the rep was professional and courteous. They explained things well. Although there were a lot to cover they gave me an opportunity to call and review things I don’t understand

7 months ago

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Reply from Beyond Finance

Hi Freddie,

Thank you for your feedback! We're pleased to hear that you found our representative professional and helpful. Our team is always here to support you in understanding every aspect of your program.

— Beyond Finance

Oct. 14th, 2025

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Bb

I dislike how I asked what was the interest rate and the woman told me there wasn’t one. There clearly was and it’s included in the biweekly pay but I wanted the numbers up front and she wasn’t telling the truth. Either way very friendly company. I am still a client.

7 months ago

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Reply from Beyond Finance

Hi there,

We strive for clarity and transparency from the outset, providing all clients with a comprehensive Welcome Kit and detailed explanations during the enrollment process. We're committed to upholding the highest ethical standards and regret that your experience did not meet these expectations.

We would love the opportunity to answer your questions and provide you with clarity surrounding any steps in our specialized process. Please reach out to us at clientsuccess@beyondfinance.com or 800-282-7186.

— Beyond Finance

Oct. 10th, 2025

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Terry Lee

This company is NOT A GOOD COMPANY This company is NOT A GOOD COMPANY. DO NO TGO THROUGH THEM. They use wording to confuse you all the while they DID NOT, I REPEAT DID NOT contact all of your creditors right away. I paid them on time, and all of my creditors dinged me for non-payment. This company waits to send out any funds and then claims the creditor only wants a minimum amount for months. I paid $595 to Beyond and that amount should have been divided up between all the creditors including their fee. Nope, that's not what happened. I arranged to get them paid off and made all the call to stop the last payment to pay them off. They put me on hold for at least 3 minutes and claimed that the payment was stopped. They DID NOT put any of that in the notes and drew the payment anyway. They DO NOT USE GOOD BUSINESS PRACTISED. Example: When requesting a statement, they send a screen shot claiming that they do not have the means to do statements. When requesting a payoff letter, they claim that they do not have a way of writing one and sent another screen shot. After getting an amount of pay off and they claim that there are no monthly charges, the number of payments left to pay DID NOT MATCH HOW LONG I ACTUALLY SHOULD HAVE. It would take 6 months longer than by calculating the amount and how many months came to. It is worth a small loan cost to get out from under these people. I will make sure my bank blocks any chances of them drawing any further moneys.

8 months ago

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Reply from Beyond Finance

Hi Terry,

It seems there may be misunderstandings about how our services operate. Our services are designed to help you lower your monthly payments and move towards financial independence. We aim for transparency in all communications.

We would like the opportunity to review these concerns with you. Please reach out to our Client Success team at clientsuccess@beyondfinance.com or 800-282-7186.

— Beyond Finance

Sep. 12th, 2025

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Gina Hernandez

I am appreciative of the communication both by phone calls and email…I am still a little nervous of “not” paying my credit card payments! But, I feel confident Beyond Finance will see me through this process!

9 months ago

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Reply from Beyond Finance

Hi Gina,

We’re grateful for your positive feedback! Our team is dedicated to supporting you, and we’re here to help you navigate this journey toward financial freedom with confidence.

— The Client Success Team at Beyond Finance

Aug. 19th, 2025

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Omar

I not only like but love the experience I had with Accredited. If I had to do it all over again, I would. This process made sense to me which is why I couldn't let this opportunity pass me by.

10 months ago

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Reply from Beyond Finance

Hi Omar,

We're delighted to hear that your experience with us was so positive! Thank you for recognizing the value in our process—your enthusiasm truly motivates our team.

— Beyond Finance

Aug. 6th, 2025

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J Debbs

Great service , really helpful , it’s a great solution

1 month ago

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Reply from Beyond Finance

Thank you for your kind words! We're so happy to hear that you found your experience with Beyond Finance to be helpful and effective. Our team is dedicated to providing exceptional support, and it's wonderful to know that we've made a positive impact on your journey.

— The Client Success Team at Beyond Finance

Apr. 29th, 2026

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JoAnn Spalding

Great people, helped me get back on my feet

1 month ago

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Reply from Beyond Finance

Hi JoAnn,
Thank you for your kind words! We're delighted to hear that our team has made a positive impact on your journey. Your success is what drives us!
— The Client Success Team at Beyond Finance

Apr. 20th, 2026

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Thomas

Very professional and complete. Explained all the details

1 month ago

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Reply from Beyond Finance

Hi Thomas,
Thank you for your kind words! We're grateful to hear that you found our team professional and thorough in explaining the details. Your satisfaction is our priority.
— The Client Success Team at Beyond Finance

Apr. 20th, 2026

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Ajani Dawson

Great Service and Awesome Customer Service as well

1 month ago

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Reply from Beyond Finance

Hi Ajani,
We're pleased to hear that you had such a positive experience with our team at Beyond Finance. Your recognition of our commitment to excellent service means a lot to us!
— The Client Success Team at Beyond Finance

Apr. 20th, 2026

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Linda MARTIN

Just starting with Beyond Finance, but so far so good.

1 month ago

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Reply from Beyond Finance

Hi Linda,
It's wonderful to hear that your initial experience with Beyond Finance has been positive! We’re here to support you on your journey to financial freedom.
— Client Success

Apr. 13th, 2026

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BARBARA GIBSON

Everyone was great and had my best interest in mind

1 month ago

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Reply from Beyond Finance

Hi Barbara,
It’s wonderful to hear that our team prioritized your best interests! Your satisfaction is important to us, and we’re here to support you on your journey to a debt-free future.
— The Client Success Team at Beyond Finance

Apr. 13th, 2026

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Montgomery Grimpo

Very fast and explained everything I needed to lnoe

1 month ago

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Reply from Beyond Finance

Hi Montgomery,
We're so glad to hear that you found the process quick and informative! Our team at Beyond Finance is here to support you every step of the way on your journey to a debt-free future.
— Client Success

Apr. 13th, 2026

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Johnny S

So far so good. I called Beyond Finance .and they helped me

1 month ago

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Reply from Beyond Finance

Hi Johnny,
It's great to hear that your experience with Beyond Finance has been positive so far! Our team is here to support you every step of the way on your journey to a debt-free future.
— The Client Success Team at Beyond Finance

Apr. 13th, 2026

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Maureen Cooke

The kindness and help from your representatives.

1 month ago

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Reply from Beyond Finance

Hi Maureen,
We’re so happy to hear that you appreciated the kindness and support from our team members! At Beyond Finance, we’re dedicated to providing you with the best experience possible on your journey to financial freedom.
— Client Success

Apr. 13th, 2026

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Paula Goldman

Everyone was kind and incredibly helpful and understanding.

1 month ago

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Reply from Beyond Finance

Hi Paula,
We're so glad to hear that our team members were kind and supportive during your experience with us. Your positive feedback means a lot and encourages us to keep providing exceptional service.
— Beyond Finance

Apr. 3rd, 2026

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Marlene Lovato

The people and their willingness to help me

1 month ago

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Reply from Beyond Finance

Hi Marlene,
We’re grateful for your kind words! It's wonderful to know that our team’s commitment to assisting you has made a positive impact on your experience with us.
— The Client Success Team at Beyond Finance

Apr. 3rd, 2026

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susan haglund

I loved the compassion from all I talked with.

1 month ago

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Reply from Beyond Finance

Hi Susan,
We’re so pleased to hear that you experienced such compassion from our team members at Beyond Finance. Your positive feedback means a lot to us!
— The Client Success Team at Beyond Finance

Apr. 3rd, 2026

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dayna stithem

Very friendly and helpful. Very knowledgeable

1 month ago

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Reply from Beyond Finance

Hi Dayna,
We're excited to hear you found our team friendly and knowledgeable! Your positive experience with us is greatly appreciated, and we're here to support you on your journey to financial freedom.
— The Client Success Team at Beyond Finance

Apr. 3rd, 2026

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Steve Geiger

Like advice on how the whole system works.

1 month ago

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Reply from Beyond Finance

Hi Steve,
Thank you for your wonderful feedback! Our team is always here to provide guidance and support as you navigate your financial journey.
— The Client Success Team at Beyond Finance

Mar. 30th, 2026

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Debra Allbritton

They were helpful, knowledgable and pleasant.

1 month ago

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Reply from Beyond Finance

Hi Debra,

Thank you - your recognition of our commitment to exceptional service means a lot to us!

— The Client Success Team at Beyond Finance

Mar. 30th, 2026

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Linda Sloan

Wonderful experience, highly recommend!!

1 month ago

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Reply from Beyond Finance

Hi Linda,
Thank you for your wonderful feedback! We're excited to hear that you had such a positive experience with us at Beyond Finance. Your recommendation means a lot to our team.
— The Client Success Team at Beyond Finance

Mar. 25th, 2026