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Beyond Finance

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8.0

Overall Score

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Jeffery Day Saraland, AL

WAS ABOUT TO ENTER BANKRUPT PROTECTION . HAD MET DISCUSS MY PROBLEMS. .THINKING ITWAS MY BEST CHOICE STILL WAS RESEARCHING WHAT LAWYER HAD SAID WHEN SAW THREE WORDS "THERES BETTER SOLUTIONS". THOSE WORDS CHANGE MY DIRECTION IN WAYS I DIDNT SEE. NOW IM ON A PATH OF SOLVING A COMPLEX FINANCAL PROBLEM AM IN. BEST OF ALL WONT HAVE CHARTER 13 TIED TO MY NAME AN WALLET FOR LIFE.

4 years ago

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Jessica Wright

They were great, answered all my questions, addressed my concerns and made onboarding a breeze : )

2 months ago

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Reply from Beyond Finance

Hi Jessica,
Thank you for your kind words! We’re excited to hear that our team made your enrollment experience smooth and addressed all your questions effectively.
— The Client Success Team at Beyond Finance

Feb. 19th, 2026

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Julia Webb

This is best for me to be able to not stress out of how I'm going to pay this every month .

2 months ago

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Reply from Beyond Finance

Hi Julia,
We're delighted to hear that your experience with us has eased your financial stress. Our team at Beyond Finance is dedicated to helping clients find the right solutions for their needs.
— The Client Success Team at Beyond Finance

Feb. 19th, 2026

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Rodney Collier

Excellent people Excellent service i talked to one of there employees she was so professional

2 months ago

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Reply from Beyond Finance

Hi Rodney,
We're delighted to hear about your excellent experience with our team! Your recognition of our staff's professionalism means a lot to us. Thank you for your kind words!
— The Client Success Team at Beyond Finance

Feb. 19th, 2026

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William Glass

Takes too long on the phone. Maybe a Zoom call or method of shortening the necessary time.

2 months ago

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Bobby Rawlins

I liked that they let me know of potential negative impact in the beginning with a rebound afterwards

2 months ago

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Scarlett

Awesome customer service health walk you through everything made me feel much relief

2 months ago

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Dathan Hiloha

I like the friendliness of the call and all the help I received from everybody I was in contact with.

3 months ago

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Erika Johnston

They were prompt in reaching out and providing a solution, and the options were explained to me in great detail.

3 months ago

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Matt Allen

Very easy to work with, communicated everything and made everything understandable. Let me ask questions when needed and listened to my concerns

3 months ago

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Tiffany Benfield

Friendly service, understanding and patient staff, Dustyn was so helpful and I’m excited for this journey.

3 months ago

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KATHY BURNETTE

I liked the way everything was explained to me! Lawrence took his time & helped me with all my questions & explaining everything.

4 months ago

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Manny p

So far I am at the beginning stage and there has been a lot of information given to me along with follow up calls and emails

4 months ago

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Rosa Armstrong

I liked talking with Marco Garcia he explained everything I needed to know.. Marco was very nice and very good talking with me..

4 months ago

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Marcus Briddell

Extremely Professional and Very Knowledgeable and they get right to work on your behalf so that U can Breathe and Look Forward to a Better Future.

4 months ago

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S P

Very thorough and kind to my situation. I liked how detailed and helpful Cam was throughout this process. Definitely a relief.

5 months ago

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christina monclova

The finance person was helpful, explained everything so that I understood the process and how reach my ultimate goal of being debt free.

5 months ago

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Richard Clardy

The process was great the agents where polite and friendly answered all concerns about how the program would and took no time to start

5 months ago

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Nick Comesario

The team I am working with seems understanding and caring. They perceive to be caring and will do whatever they can to help.

5 months ago

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Reply from Beyond Finance

Hi Nick,

We're grateful for your kind words and pleased to hear that our team has provided you with the understanding and support you deserve. Your satisfaction is our priority, and we're here to assist you on your journey.

— Beyond Finance

Oct. 14th, 2025

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Elsa Gatto

My agent was awesome, he explained the program thoroughly and had patience while having my account approved. I trust this program will work

5 months ago

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Reply from Beyond Finance

Hi Elsa,

We're excited to hear about your positive experience with our team at Beyond Finance! Your trust in your program with us and acknowledgment of our representative's support means a lot to us.

— The Client Success Team at Beyond Finance

Oct. 14th, 2025

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Jennifer

I spoke with Jamal and he was very kind and helpful, down to earth type of guy, by the end of the call I was feeling alot better about my situation

5 months ago

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Reply from Beyond Finance

Hi Jennifer,

We're pleased to hear that Jamal was able to assist you and provide clarity regarding your situation. Our team is dedicated to supporting you on your journey to financial freedom.

— The Client Success Team at Beyond Finance

Oct. 13th, 2025

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Bb

I dislike how I asked what was the interest rate and the woman told me there wasn’t one. There clearly was and it’s included in the biweekly pay but I wanted the numbers up front and she wasn’t telling the truth. Either way very friendly company. I am still a client.

6 months ago

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Reply from Beyond Finance

Hi there,

We strive for clarity and transparency from the outset, providing all clients with a comprehensive Welcome Kit and detailed explanations during the enrollment process. We're committed to upholding the highest ethical standards and regret that your experience did not meet these expectations.

We would love the opportunity to answer your questions and provide you with clarity surrounding any steps in our specialized process. Please reach out to us at clientsuccess@beyondfinance.com or 800-282-7186.

— Beyond Finance

Oct. 10th, 2025

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Terry Lee

This company is NOT A GOOD COMPANY This company is NOT A GOOD COMPANY. DO NO TGO THROUGH THEM. They use wording to confuse you all the while they DID NOT, I REPEAT DID NOT contact all of your creditors right away. I paid them on time, and all of my creditors dinged me for non-payment. This company waits to send out any funds and then claims the creditor only wants a minimum amount for months. I paid $595 to Beyond and that amount should have been divided up between all the creditors including their fee. Nope, that's not what happened. I arranged to get them paid off and made all the call to stop the last payment to pay them off. They put me on hold for at least 3 minutes and claimed that the payment was stopped. They DID NOT put any of that in the notes and drew the payment anyway. They DO NOT USE GOOD BUSINESS PRACTISED. Example: When requesting a statement, they send a screen shot claiming that they do not have the means to do statements. When requesting a payoff letter, they claim that they do not have a way of writing one and sent another screen shot. After getting an amount of pay off and they claim that there are no monthly charges, the number of payments left to pay DID NOT MATCH HOW LONG I ACTUALLY SHOULD HAVE. It would take 6 months longer than by calculating the amount and how many months came to. It is worth a small loan cost to get out from under these people. I will make sure my bank blocks any chances of them drawing any further moneys.

6 months ago

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Reply from Beyond Finance

Hi Terry,

It seems there may be misunderstandings about how our services operate. Our services are designed to help you lower your monthly payments and move towards financial independence. We aim for transparency in all communications.

We would like the opportunity to review these concerns with you. Please reach out to our Client Success team at clientsuccess@beyondfinance.com or 800-282-7186.

— Beyond Finance

Sep. 12th, 2025

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Hollie

RUN….This company is definitely out for their own profit! I enrolled over 18 months and only 3 small accounts have been paid and that’s with me calling and giving them more money. I really wished I would have just settled on my own and that exactly what I did. This being after I paid them over 4,000 dollars in fees! This place is legal fraud. Also, if you receive any judgements against you they don’t let you know because you sign over the right for beyond finance to get all the letters! Awful system and worst regret! Do it yourself you will save yourself headache, credit and money. You might even save your credit.

8 months ago

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Reply from Beyond Finance

Hi Hollie,

This is simply not true - as our rating indicates, the vast majority of our clients that enroll with us are thrilled with the results of their program the teams at Beyond Finance work to provide.

We want to assure you that we operate on a success-based fee structure. This means we only earn our fees by delivering results that our clients have personally reviewed and accepted. Our commitment is to your financial well-being.

Please know that historically with our clients, only 1-2% of enrolled accounts see any sort of legal action, and our team is dedicated to supporting clients in navigating any situation to continue making progress towards their financial goals.

Additionally, our clients typically see their financial health fully recovered before the end of their program.

We have successfully assisted over 700,000 clients and have an A+ rating from the Better Business Bureau. We encourage you to reach out to our Client Success team at clientsuccess@beyondfinance.com or 800-282-7186 to discuss your experience further. Your satisfaction is important to us.

— Beyond Finance

Jul. 25th, 2025

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Ron Chambliss

New to the process but everything is going well so far.

1 month ago

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Reply from Beyond Finance

Hi Ron,
We're thrilled to hear that everything is going well for you as you start your journey with us! At Beyond Finance, we prioritize making your experience as smooth as possible, and we’re here to support you every step of the way!
— The Client Success Team at Beyond Finance

Mar. 18th, 2026

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Sheri Ossorio

Friendly, professional and efficient - thank you Mokii!

1 month ago

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Reply from Beyond Finance

Hi Sheri,
Thank you for your wonderful feedback! We're delighted to hear that you experienced friendly, professional, and efficient service with Mokii.
— The Client Success Team at Beyond Finance

Mar. 23rd, 2026

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joe romolo

Took time let me gather my notes explained things in linear

1 month ago

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Nicole Friday

The customer service so far has been outstanding

1 month ago

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Reply from Beyond Finance

Hi Nicole,
We're delighted to hear that you've had an outstanding experience with our team's service! Our team at Beyond Finance is dedicated to ensuring our clients feel supported every step of the way.
— The Client Success Team at Beyond Finance

Feb. 20th, 2026

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Aaron McNiel

We ste extremely impressed with how well this is working.

1 month ago

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Reply from Beyond Finance

Hi Aaron,
We're delighted to hear that you're experiencing such positive results with your program! Your satisfaction is our priority, and we're here to support you every step of the way.
— The Client Success Team at Beyond Finance

Feb. 20th, 2026

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dionne warren

Love the customer service and the structure

1 month ago

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Reply from Beyond Finance

Hi Dionne,
We're excited to hear that you love the service and structure of your program! Our team at Beyond Finance is dedicated to providing the best experience possible.
— The Client Success Team at Beyond Finance

Feb. 20th, 2026

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Sheron Atherton

The rep was so understanding and helpful

1 month ago

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Reply from Beyond Finance

Hi Sheron,
Thank you for your kind words! We're pleased to hear that our team member provided you with understanding and helpful assistance. Your satisfaction is our priority.
— The Client Success Team at Beyond Finance

Feb. 20th, 2026

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Becky Lancaster

I’ve already recommended the program to 3 friends

1 month ago

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Reply from Beyond Finance

Hi Becky,
Thank you for your kind words and for sharing your positive experience! We're grateful to hear that you found value in your program and that you've recommended us to others.
— The Client Success Team at Beyond Finance

Feb. 20th, 2026

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Chaun M

Everyone I spoke with was knowledgeable and pleasant.

1 month ago

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Reply from Beyond Finance

Hi Chaun,
We're delighted to hear that our team members made a positive impression on you with their knowledge and friendliness. Thank you for your kind words!
— The Client Success Team at Beyond Finance

Feb. 20th, 2026

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sean johnson

VERY INFORMATIVE. EASY PROCESS. THANKS SJ

1 month ago

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Reply from Beyond Finance

Hi Sean,
We’re grateful for your feedback! It’s wonderful to hear that you found the process informative and easy. Your satisfaction is our priority.
— The Client Success Team at Beyond Finance

Feb. 19th, 2026

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Judy Schaefer

Megan was very supportive and friendly. She made it easy!

1 month ago

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Reply from Beyond Finance

Hi Judy,
We’re delighted to hear about your positive experience with Megan! Our team is dedicated to providing supportive and friendly service to help you achieve your financial goals.
— The Client Success Team at Beyond Finance

Feb. 19th, 2026

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Jasmina Betances

Customer service, excellent representative

2 months ago

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Reply from Beyond Finance

Hi Jasmina,
Thank you for your kind words! We're pleased to know that you had an excellent experience with our representative. Your satisfaction is our priority at Beyond Finance.
— The Client Success Team at Beyond Finance

Feb. 19th, 2026

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Ann

My experience was clear and was explain very clearly. Mr John H was very knowledgeable and walked me through the paperwork and help me set up my app ! I have never been through this process before and hope it will help me not to worry about my debt ! Just waiting on getting my agreement sent to me ! Hope it will solve my problems !

1 year ago

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Reply from Beyond Finance

Hi Ann,

Thank you for your kind words! We’re delighted to hear that your experience was clear and that John was able to guide you through the process. Our team at Beyond Finance is dedicated to ensuring our clients feel informed and supported as they embark on their journey to financial freedom. We’re here to help you every step of the way. If you have any questions or need further assistance, please don’t hesitate to reach out.

— The Client Success Team at Beyond Finance

Apr. 17th, 2025

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Fannie Gasparik

The way that everyone at beyond has treated me is beyond words (No pun intended). I was so nervous and stressed and everyone I spoke with was very reassuring and positive. Life is stressful enough and knowing that you are not being judged but assisted is a great feeling. Thank you all.

1 year ago

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Reply from Beyond Finance

Hi Fannie,

Thank you for sharing your experience with us! We’re grateful to hear that our team made a positive impact during such a stressful time. Providing support without judgment is essential to us at Beyond Finance, and it’s wonderful to know you felt reassured throughout your journey. Your kind words inspire us to continue helping our clients work towards a debt-free future.

— The Client Success Team at Beyond Finance

Apr. 17th, 2025

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Erinne Clark

Theretter W was an amazing finance representative who was helpful and managed to make me feel at ease and not awkward or bad about taking this step, but rather confident and capable in my decision and ability to complete the program successfully and even early!

1 year ago

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Reply from Beyond Finance

Hi Erinne,

Thank you for taking the time to share your experience! We’re pleased to hear that Theretter made you feel comfortable and confident in your decision. It's our goal at Beyond Finance to empower our clients as they navigate their journey to financial freedom. Knowing that you felt capable and supported is truly rewarding for our team.

— The Client Success Team at Beyond Finance

Mar. 12th, 2025

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Santia Bullock

Elizabeth M is excellent! She was kind, professional and guaranteed no judgement would be given over my debt. She was patience and explained the process thoroughly. She also gave me the confidence to be okay with asking for help.

1 year ago

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Reply from Beyond Finance

Hi Santia,

Thank you for your wonderful feedback! We're delighted to hear that Elizabeth made such a positive impact on your experience. Our team members, like Elizabeth, are dedicated to providing compassionate support and clear guidance, ensuring you feel comfortable throughout your journey. It's great to know she helped instill confidence in you to seek assistance.

— The Client Success Team at Beyond Finance

Feb. 28th, 2025

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John P Herbots

So far, I've been encouraged by your representatives, who have taken time to explain the entire process. I also appreciate the emails advising me regarding the auto-pay situations, which I have taken care of. The encouragement has been very positive as I look forward to resolving our credit card situation.

1 year ago

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Reply from Beyond Finance

Hi John,

We're thrilled to hear that you've had a positive experience with our team at Beyond Finance! Our representatives are dedicated to ensuring you fully understand the process, and it's wonderful to know that their support has been encouraging for you. Thank you for sharing your thoughts with us. We look forward to continuing this journey together!

— The Client Success Team at Beyond Finance

Jan. 21st, 2025

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Yaumaris Ramirez

Jensen was awesome and help me explaining all through the process making sure the plan picked was the most accurate for me. He was very professional and understood my worries. When I finished the call it was a very nice feeling that I was doing the right thing. I still need to get more experience about the process and get to know how it works as time pass that’s why I give four start review.

1 year ago

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Michael Cruz

This process may start as 'Nerve-Wracking' and tax your patience, but as unnerving as it may appear, the hope and prayers you make clarify the light at the end of this tunnel. With a little luck, you'll stick it out to the end and reach your financial freedom. Thank you to Beyond Finance for helping me get my life back. Amen.

1 year ago

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Kathleen Keith

All the people I dealt with were helpful and understanding. They answered the questions I had at the time and they were willing to answer any questions I have in the future. The program sounds like it will help me get myself in a better situation or atleast I hope so.

1 year ago

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AJ Greff

Andrea was an absolute pleasure to work with. She walked me through the whole thing and explained everything very thoroughly. What a joy to work with someone that actually cares about you and wants to help and get you in a better spot. Thanks again, Andrea.

1 year ago

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Martha Crum

I enjoyed talking to Ryan B. regarding my particular financial situation. He was extremely helpful and patient with me since I had never had dealings with this sort of institution before. I was very leery and nervous about the entire process until Ryan was able to alleviate all my fears and worries. Thank you for your help and assistance.

1 year ago

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Rhonda Browning

My representative was very well educated at her occupation, she was great at explaining the program to me. She was super knowledgeable, and had great manners and patience with me as I tried following everything she was explaining to me.

1 year ago

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Kevin White

It was a great learning experience speaking with Peter C.. He informed me and guided me to what I needed to do to set myself up for my retirement. Hopefully things will go as planned moving forward with Beyond Financial. Thanks

1 year ago

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SE Edwards

Treated with respect and patience to solve my financial issue. I felt embarrassed because I’ve not done a better job managing my finances. That was not a problem my representative found a way to help me feel better. I am very grateful for the assistance provided by Beyond.

1 year ago

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Susan Wiggins

Like the fact I will be out of debt in 4 yrs compared to 6 yrs if I would have done it myself. As always I’m skeptical about these programs I did some research and most of the company’s have good ratings. We will see in 4 yrs to get my credit score back up.

1 year ago