Beyond Finance

I truly feel that the phone representative actually cared about my ability to afford the 48 scheduled payments.

The professional demeanor of the staff person, W. Soucie, with whom I dealt with for 3 hours on the telephone.

I don't like that everything is done on a computer or phone. I am elderly and not techno and this is hard for us. We're being pushed out of society.

The staff is wonderful. This is probably the first time I’ve ever felt great working with this company.

The customer service The agent The ladies that call back The patients and respect Explaining everything

Richard H. was amazing and because of him and how he explained everything I’m now part of Beyond Finance.

everyone we spoke with was very helpful and respectful. Will definitely refer someone to your company

The agent (Karene) that took the initial call did an amazing job in communicating the benefits of what Beyond Finance.

Very knowledgeable and caring people and help with a friendly conversation and made the questions easy and comfortable to answer

The representative (Jonna) was very nice, explained everything to me about the process, app and was genuinely interested in helping me.

The representative was very helpful and took time to explain everything that was going to happen for the next few months.

So far I am at the beginning stage and there has been a lot of information given to me along with follow up calls and emails

I liked talking with Marco Garcia he explained everything I needed to know.. Marco was very nice and very good talking with me..

Very thorough and kind to my situation. I liked how detailed and helpful Cam was throughout this process. Definitely a relief.

The process was great the agents where polite and friendly answered all concerns about how the program would and took no time to start

I liked that the rep was professional and courteous. They explained things well. Although there were a lot to cover they gave me an opportunity to call and review things I don’t understand

I dislike how I asked what was the interest rate and the woman told me there wasn’t one. There clearly was and it’s included in the biweekly pay but I wanted the numbers up front and she wasn’t telling the truth. Either way very friendly company. I am still a client.

This company is NOT A GOOD COMPANY This company is NOT A GOOD COMPANY. DO NO TGO THROUGH THEM. They use wording to confuse you all the while they DID NOT, I REPEAT DID NOT contact all of your creditors right away. I paid them on time, and all of my creditors dinged me for non-payment. This company waits to send out any funds and then claims the creditor only wants a minimum amount for months. I paid $595 to Beyond and that amount should have been divided up between all the creditors including their fee. Nope, that's not what happened. I arranged to get them paid off and made all the call to stop the last payment to pay them off. They put me on hold for at least 3 minutes and claimed that the payment was stopped. They DID NOT put any of that in the notes and drew the payment anyway. They DO NOT USE GOOD BUSINESS PRACTISED. Example: When requesting a statement, they send a screen shot claiming that they do not have the means to do statements. When requesting a payoff letter, they claim that they do not have a way of writing one and sent another screen shot. After getting an amount of pay off and they claim that there are no monthly charges, the number of payments left to pay DID NOT MATCH HOW LONG I ACTUALLY SHOULD HAVE. It would take 6 months longer than by calculating the amount and how many months came to. It is worth a small loan cost to get out from under these people. I will make sure my bank blocks any chances of them drawing any further moneys.

RUN….This company is definitely out for their own profit! I enrolled over 18 months and only 3 small accounts have been paid and that’s with me calling and giving them more money. I really wished I would have just settled on my own and that exactly what I did. This being after I paid them over 4,000 dollars in fees! This place is legal fraud. Also, if you receive any judgements against you they don’t let you know because you sign over the right for beyond finance to get all the letters! Awful system and worst regret! Do it yourself you will save yourself headache, credit and money. You might even save your credit.

Process was very easy and each representative was helpful.

I like the idea that Customer Service was very helpful and I was able to understand the process as it was explained to me. I have nothing bad to say about the company or the Customer Service .

Easy to work with, amazing customer service. Our representative was knowledgeable on the subject matter and listened to our concerns. He took the time to answer our questions and followed up with us the next day.

Before I was worried how to pay each of my monthly credit card payment now I only worried one payment each month and low payment . I'm so thankful I found beyond finance. Thank you so much😇

Great experience. They made me feel like there was hope, and that I wasn't alone. Very professional and courteous. I would recommend to anyone drowning in debt. Thank you Beyond!

i haven't been with you very long, but so far i'm very pleased with everything.the people are very nice, so pleasent to talk with.They get right on things and get the job going.As i said i haven't been with them long but i don' forsee any problems.