Name: Beyond Finance
Rating: 4.8

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Susana San Francisco, CA

Accredited signed me up and the representative Michael H was very knowledgeable and thorough with the service. I would highly recommend him for a promotion. Beyond Finance took over as the step and they were great. Thanks.

2 years ago

Reply from Beyond Finance

Hi Susana—

We’re happy that you had such a great experience with Michael! Client support is top of mind for us, so knowing you felt cared for and fully informed during your call is terrific to hear. We’ll be sure to pass your kind words on to him and we’ll continue to be here for you if you ever need any more support!

—Client Success Team at Beyond Finance

Apr. 26th, 2023

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Lorrel N East Lansing, MI

I like how patient my coordinators were and the time they take to walk you through how everything works. You didn’t feel like you were being judged. The app is fantastic and so is the communication.

2 years ago

Reply from Beyond Finance

Lorrel—

Congratulations on taking the first step toward financial freedom! We’re so pleased you’ve already had a positive experience with us, and we’ll continue to do everything we can to: keep you updated on progress, work with your creditors to get each of your enrolled debts resolved, and help you to graduate your program.

Thanks for choosing Beyond Finance!

- Client Success Team

Apr. 5th, 2023

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Christopher Hall Knoxville, TN

So far my experience has been great. It’s hard to leave a five star review when things have just started. If they do what they say they will to help me then I’d be happy to praise them accordingly. But for now the folks that I’ve had the pleasure of speaking with have been great. And they call back when they say they will.

3 years ago

Reply from Beyond Finance

Thanks for leaving us a review, Christopher!

We’re so glad that you chose to enroll in the program, and we can’t wait to help you move beyond debt.

We’re dedicated to keeping you up-to-date with your progress throughout your journey! You can track your debt relief progress by viewing your program online [https://www.beyondfinance.com/], or by contacting us at clientsuccess@beyondfinance.com or 800-282-7186. Thanks for choosing Beyond Finance!

- Client Success Team

Feb. 3rd, 2023

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Natalie Hughes Pittsburgh, PA

Everyone was very helpful. Thank you to, Tyler, Brandon, Oliver and Olivia for everything they did to set me up on my way to debt freedom, there was one other female but cannot remember her name.

3 years ago

Reply from Beyond Finance

Hey Natalie!

We’re so happy to hear about your positive experience with our team! We do our very best to ensure our clients are well-informed, cared for, and supported through the entire program, so we’ll make sure to pass your kind words on to them! We look forward to helping you resolve all of your enrolled debt.

—Client Success Team at Beyond Finance

Feb. 3rd, 2023

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Lori Sokol Lake Worth, FL

Extremely frustrating. I've been dealing with them for about a year. Initially a great pitch, promising me they would "take care of everything." They've since settled a few of my credit card debts, but I've had to deal with lawyers and the court system, as they are not very conscientious. I have to constantly call and make sure they're doing their job so that I don't keep getting served with court papers! Lazy about ensuring debts are settled and everything is in order. They use the excuse they can only work with the funds available, but they don't do their job very well, even when they do have the funds. Communication sucks - they make "appointments" to speak with me, and then they don't call!

3 years ago

Reply from Beyond Finance

We appreciate you sharing your experience, Lori.

We’re sorry to hear that your creditors chose to go this route. While not every creditor takes this approach, some creditors are unfortunately more aggressive in their debt collection methods than others.

We understand that this is not only a frustrating experience but that it can also be a stressful one as well. we’re sorry you feel you were in need of more support from our team. We want to be there to help our clients navigate experiences like this, however rare, and would love to learn more about your experience and continue working with you.

Give us a call at 800-282-7186 or email clientsuccess@beyondfinance.com and we’ll do our best to help you figure out next steps.

- Client Success Team at Beyond Finance

Jan. 4th, 2023

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Pam Clevenger

so far, the company has done everything that I have asked an more. Their Customer Service Reps are knowledgeable, and helpful, and the company is assisting me to a debt free future

3 years ago

Reply from Beyond Finance

Pam—

Congratulations on taking the first step toward financial freedom! We’re so pleased you’ve already had a positive experience with us, and we’ll continue to do everything we can to: keep you updated on progress, work with your creditors to get each of your enrolled debts resolved and help you to graduate your program.

Thanks for choosing Beyond Finance!

- Client Success Team

Jan. 4th, 2023

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Emma Rodriguez

They were efficient when I originally called them. They were quick and straightened to the point. They guided me through everything I have to do in order to eventually be debt free.

3 years ago

Reply from Beyond Finance

Hey Emma—

Your great feedback means so much to us. Our goal is always to help clients to feel comfortable with their program and how it works before we begin. Now that you’ve enrolled, we can start facilitating resolutions with your creditors so that you can live a better, debt-free life! We’re happy to be on this journey with you.

Thanks for choosing Beyond Finance.

- Client Success Team

Dec. 1st, 2022

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lenny salati The Bronx, NY

Such a great experience Destiny was so professional and thorough she was really patient and helped me out. she answered all my questions and concerns. everyone should be like Destiny very very helpful.

3 years ago

Reply from Beyond Finance

Lenny —

Congratulations on taking the first step towards financial freedom! We’re so pleased you’ve already had a positive experience with us, and we’ll continue to do everything we can to: keep you updated on progress, work with your creditors to get each of your enrolled debts resolved and help you to graduate your program.

Thanks for choosing Beyond Finance!

- Client Success Team

Nov. 4th, 2022

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Heather Alls McGregor, TX

Nissa R did a wonderful job at explaining everything as we went. She was so helpful to find the right path that we need to take. She answered all of the questions that my husband and I had.

3 years ago

Reply from Beyond Finance

Hi Heather!

Your great feedback means so much to us. Our goal is always to help clients to feel comfortable with their program and how it works before we begin. We're glad to hear that our representative, Nissa, was able to fully explain our process to you.

Now that you’ve enrolled, we can start facilitating resolutions with your creditors so that you can live a better, debt-free life! We’re happy to be on this journey with you.

Thanks for choosing Beyond Finance.

- Client Success Team

Oct. 19th, 2022

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Joanne Lombardo Ronkonkoma, NY

Thank you to Veronica B and Damien F for all the patience and explaining everything as to how the program works and how much money beyond fiancé is going to save me every month . Thank you

3 years ago

Reply from Beyond Finance

Hi Joanne,

Thanks for leaving us such a great review! We’re happy to hear that our Client Success team is living up to your expectations.

As always, you’re welcome to contact us at clientsuccess@beyondfinance.com or 800-282-7186. Thanks for choosing Beyond Finance!

- Client Success Team

Oct. 19th, 2022

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Fanisha Houston, TX

Great experience so far. Looking forward to this Financial lifestyle change. They helped me log into the app. Made sure I had a clear understanding of everything. Great customer service.

3 years ago Edited September 12, 2022

Reply from Beyond Finance

Thanks for the positive feedback, Fanisha!

We know that being in debt can be stressful, so we’re glad to hear that our program is helping you take steps toward a brighter financial future!

During your program, keep track of your progress by viewing your program online [https://www.beyondfinance.com/] or by contacting us with questions at clientsuccess@beyondfinance.com or 800-282-7186. We’re here to help.

- Client Success Team at Beyond Finance

Sep. 15th, 2022

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Peter adams

I Reached out to this program following up from a previous program that I was on the was too costly for me . the fees for Beyond Finance are so much better than other companies. And the process are nearly half of the time and cost I will be very appreciative of this process with Beyond Finance and recommended to others

3 years ago Edited September 9, 2022

Reply from Beyond Finance

Hey there Peter,

Thanks for the great feedback! We are glad to hear that our program is working for you so far!

We’re here to support you. Remember that you can reach out to us with any questions or concerns at clientsuccess@beyondfinance.com or 800-282-7186.

Client Success Team at Beyond Finance

Sep. 15th, 2022

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Kirsten Nesja Chippewa Falls, WI

My experience with Chris U at Beyond Finance has been very smooth and has relieved so much stress from our lives. I would highly recommend this program and Chris if you are feeling overwhelmed with your debt.

3 years ago

Reply from Beyond Finance

Hi Sarah!

The fact that you had such a great experience with our rep, Chris , is music to our ears! It’s vital to us that our team is able to be there for you in a way that makes you feel comfortable, supported and fully informed. Thanks for letting us know that we’re on the right track!

Client Success Team at Beyond Finance

Aug. 25th, 2022

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L A Nelson Las Vegas, NV

Considering I am the debtor, BF has been extremely kind in person and via email, in addition to providing assistance and lots of other potential resources. Don't know how they do it

3 years ago

Reply from Beyond Finance

Hi LA,

Thanks for leaving us such a great review! We’re happy to hear that our client service is living up to your expectations.

As always, you’re welcome to contact us at clientsuccess@beyondfinance.com or 800-282-7186. Thanks for choosing Beyond Finance!

- Client Success Team at Beyond Finance

Aug. 3rd, 2022

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Loura Layton West Palm Beach, FL

I was given the wrong information regarding the settlement process. I was told the two loans I wanted to settle wouldn’t effect my credit. I have a great credit score and explained I wouldn’t be interested if the settlement would effect my credit score. The agent reassured me that the creditors would be contacted and the creditors wouldn’t charge any late fees or interest fees whiled the process was being negotiated. I signed All paperwork regarding the settlement to be told after the fact that no negotiation would be done until accounts were 120 to 190 days delinquent. I then explained to the agent who was setting up the financial statement that I was misinformed and to cancel the agreement.

3 years ago

Reply from Beyond Finance

Thank you for the feedback, Loura. We always aim for transparency with regard to our process, and we're sorry that you feel the credit implications of the program were not explained clearly. To be clear, participating in our debt resolution program will likely adversely impact your credit for a time. While you may temporarily take one step back in terms of your creditworthiness, you’ll take five steps forward with resolving debt. Once your debt is finally resolved, the effect on your credit can actually be very positive. Practicing positive credit behavior can help you build your creditworthiness back up over time.

We are sorry to hear that our program was not the right fit for you. We’re sad to see you go, but wish you the best of luck in moving beyond debt. We are currently reviewing your calls with our team to find out what happened here and improve our process in the future. If you have any additional questions or concerns, or if you simply want to discuss your experience further, do not hesitate to reach out to us with any other questions or concerns you may have (phone: 800-282-7186 / email: clientsuccess@beyondfinance.com).

- Client Success Team

Jul. 20th, 2022

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Christi Fort Wayne, IN

From the first phone call to the last they made me feel at ease. They explained everything and just made the first step for me a lot easier. Looking forward to becoming debt free!

3 years ago

Reply from Beyond Finance

Christi —

Thanks for the feedback! We want all of our clients to have a great experience with our program. We’re happy that our Client Success team was able to answer all of your questions about our process and prepare you to begin your debt resolution journey.

As always, you’re welcome to contact us any time at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Jul. 20th, 2022

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April Whitehead McMinnville, TN

I’m still thankful for the assistance given for settling my debt. However, my accounts have all been paid and I still have over $2000 in my account two months after my final payment. My account is still open with monthly fees still coming out. Ive been checking in daily and given multiple timelines and stories. I’m currently paying Above for the graduation loan that was to close this account. Beyond is still holding the overage that I am making payments on. All I’ve been given is double talk with zero answers. I was told it would be resolved within 60 days, then on Monday I was told it was escalated. On Wednesday I was told 3-5 days from Monday. On Thursday, I was told 7-10 days from some unknown date that the representative wouldn’t disclose. Today I was told to call and speak to a manager. No manager came on the phone. I was told that an email would be sent to a manager and would be responded to within 72 hours! Ive had to contact the BBB as I feel at this point I am getting played for more money.

3 years ago

Reply from Beyond Finance

We appreciate your feedback, April. We are glad that you were able to make the transition to Above Lending, but we're sorry that you experienced payment issues with your Dedicated Account.

After a thorough review of your program, we have issued you a refund. For any other questions or concerns regarding your program, please reach out to us at 800-282-7186 or clientsuccess@beyondfinance.com.

- Client Success Team

Jul. 8th, 2022

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Della Explains Albuquerque, NM

The person that I signed up with (Aaron G.) was super nice, helpful and informative. He really helped me put together a solid plan. He also made sure to really explain everything.

3 years ago

Reply from Beyond Finance

Thanks for your wonderful feedback, Della! We want all of our clients to feel comfortable on their debt relief journeys. We’re glad to hear that our representative, Aaron, was able to get you set up with a debt resolution program tailored to your needs.

During your program, keep track of your progress by viewing your program online [https://www.beyondfinance.com/] or by contacting us with questions at clientsuccess@beyondfinance.com or 800-282-7186. We’re here to help.

- Client Success Team at Beyond Finance

Jun. 14th, 2022

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Brenda Bramlett Etta, MS

I was in need of help, I contacted them and then I didn’t have worry about a thing. They jumped right in started their Process I felt very comfortable that I would be taken care of Thanks

3 years ago

Reply from Beyond Finance

Hey Brenda,

Thanks for the great feedback, and congratulations on moving beyond debt! We are glad to hear that our program is working for you.

During your program, keep track of your progress by viewing your program online [https://www.beyondfinance.com/] or by contacting us with questions at clientsuccess@beyondfinance.com or 800-282-7186. Thanks for choosing Beyond Finance!

- Client Success Team at Beyond Finance

Jun. 2nd, 2022

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Cheyenne Reno, NV

I've been working with them for about 3 years now. I was hoping they'd settle my debt for a atleast a bit less then my balance but most of my settlements have been way more than the actual balance. At that point, I feel like I should have just paid the creditors directly now that I have the ability to do so. Theyre pleasant to work with but theyre costing me more money.

3 years ago

Reply from Beyond Finance

Hi Cheyenne,

We appreciate your feedback and we are sorry to hear that your experience with your program has not lived up to your expectations. Our top priority is to help our clients resolve their debt, saving them as much money and time as possible. Unfortunately, not all creditors approach resolutions the same way and savings cannot always be guaranteed.
We'd like to note that our program is generally much less expensive than remaining in the cycle of making minimum payments to your creditors, which comes with its own interest and fees. We'd love to discuss your experience further.

Please reach out to our team to discuss your experience further and get next steps for your program at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

May. 6th, 2022

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Keith Pool Omaha, NE

Actually just called to get information about the program they were very respectful and went in detail by detail and lowered my payment so much that I signed up the same day best choice I ever made

3 years ago

Reply from Beyond Finance

Welcome to the program, Keith! We are excited to help you take your first steps towards a brighter financial future.

We’re committed to keeping you informed as progress is made in your debt resolution journey. You can always track your debt resolution progress by viewing your program online [http://portal.beyondfinance.com] or contact us with questions at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

May. 6th, 2022

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Kristen Tilger Canonsburg, PA

I just started with beyond finance so far they have been so nice and informative and they really spelled out what their program is and we are looking forward to see what the future hold for us.

3 years ago

Reply from Beyond Finance

Welcome to the program, Kristen! We are excited to help you take your first steps towards a brighter financial future.

We’re committed to keeping you informed as progress is made in your debt resolution journey: you can always track your debt resolution progress by viewing your program online [http://portal.beyondfinance.com] or contact us with questions at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

May. 6th, 2022

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swtcanchaser Conway, AR

While Beyond Finance was easy to work with initially my husband was served court documents where a creditor filed in court. We paid extra for legal and they never responded to the court filing , and we never received a court date so the creditor received a default judgment. After two years of on time payments we qualified for a consolidated loan to pay everything off, which we did leaving $2200 in our account with Beyond Finance. It has now been almost 2 months and they will not give me my remaining funds, even though everything has been settled. I have been calling 1-3 times a week since February 23rd and they keep giving me excuses as to why their graduation department will not graduate me from the program.

3 years ago

Reply from Beyond Finance

Hi there,

We greatly appreciate you sharing your experience. We take your feedback very seriously and are sorry that you are having trouble graduating from the program and that there have been multiple points of frustration during your program participation.

We would like to better understand your experience and resolve this. Please reach out to us at 800-282-7186 or email clientsuccess@beyondfinance.com with your name, email address and phone number so we can resolve this as soon as possible.

- Client Success Team at Beyond Finance

Apr. 13th, 2022

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Jordan Hyde Manchester-by-the-Sea, MA

So far I'm happy!! Hoping this is going to be the right choice . Getting myself out of debt with the help from the staff here is what I need. Will wright another review once things get rolling !!

4 years ago

Reply from Beyond Finance

Welcome to the program, Jordan!

Thanks for taking the time to review us so early in your program! We’re excited to help you take your first steps towards a brighter financial future.

Our team is committed to keeping you informed as progress is made in your debt resolution journey. You can always track your debt resolution progress by viewing your program online or contact us with questions at clientsuccess@beyondfinance.com or 800-282-7186.

Thanks again,

Client Success Team at Beyond Finance

Feb. 10th, 2022

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Jim Osei Jr Falmouth, KY

I am happy they will help me with debt relief I like the A+ rating on BBB the reviews are pretty good and they have a few extra things to help you with debt relief that is sweet. I am happy to be with Beyond Finance.

4 years ago

Reply from Beyond Finance

Hey Jim,

Thanks for the great review. We are very glad that you chose to enroll in the program and we are looking forward to seeing you move beyond debt.

In the meantime, we encourage you to keep track of your progress by viewing your program online or by contacting us with questions at clientsuccess@beyondfinance.com or 800-282-7186.

Thanks,

Client Success Team at Beyond Finance

Jan. 21st, 2022

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Frank T Santa Paula, CA

I signed up with Beyond Finance due to their good rating with the Better Business Bureau. Their fees are 25% of the original debt, so if they resolve an account for 50% of the original debt, their fees reduce the savings by half. That is, if you have an account balance of $10,000 and they settle it for $5,000 they claim they saved you $5,000. However, you have to pay them 25% of the original debt. Twenty-five % of $10,000 is $2,500. You wind up paying $7,500 as opposed to the $5,000. If you are paying a 20% interest rate, the savings will be increased by the reduction in interest payments. In my situation, I found the only real benefit was that I no longer had to deal with threats and harassment from the less ethical credit card companies.

4 years ago

Reply from Beyond Finance

Hi Frank,

Core to our program is making sure that all of our clients fully understand how our debt relief program works—we regret that we missed that mark with you.

It's worth noting that we walk clients through their program fees at enrollment and our program fees are factored into client deposits. We'd also like to note that one of the benefits of our program is that even with those fees, working with us can be much less expensive than continuing to pay your creditors. We are ultimately glad to hear that our program is saving you the trouble of dealing with your creditors and saving you money, too.

If you have any additional questions about your program or fees, give us a call at 800-282-7186 or email clientsuccess@beyondfinance.com.

Client Success Team at Beyond Finance

Apr. 20th, 2022

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Earnest Arnold

I first time this I feeling safe from me no worry 😉

2 months ago

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Barton Hepner

Amazing help with my situation. Very sincere and helpful.

2 months ago

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Young-Un Kim

Very patient, thorough and efficient. Numbers made sense.

2 months ago

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Sandra Kernodll

Very nice employee making sure I understand

2 months ago

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ADRIANA SUAREZ

Agent was Really helpful and answered all my questions

2 months ago

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Cynthia Watts

Ease of use and understand explaining of information

2 months ago

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Melissa Malek

Treated me like a human being and didn’t judge.

2 months ago

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Jesse Guajardo

Paul was amazing and very informative. I was so pleased.

2 months ago

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Anna

Everyone I talked too was very helpful and very friendly!

2 months ago

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Darrel Mason

So far so good. I will know more in few months

2 months ago

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Gregory Brooks

Really like that I can get my finances under control

2 months ago

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Laura Newcomer

Best customer service. Very understanding and caring

2 months ago

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Edith Matlock

Excellent service and very understanding of my situation.

2 months ago

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Mohamed Adawee

Thank you for helping me out during the first steps.

1 month ago

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william r simpson

Professional staff who explained the plan and answered all of my questionsl

3 months ago

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Kelly

Philip has been amazing! The process has been easy and stress free!

3 months ago

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SK Shelton

I like how easy it was to start. And how compassionate employees are.

3 months ago

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Demetria Moragne

Everything, the people were great. They answered all the questions.

3 months ago

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Maria Rios

Gave sense of relief and hope. I feel a lot weight lifted from my shoulders.

3 months ago

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Irma Gray

Very easy to communicate with. I was impressed with the knowledge.

3 months ago

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Diana Adams

The employee that is helping me has been so very kind and helpful.

3 months ago

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Jessica Crawford

Ease of which it all seemed and how well they exsplained everything

3 months ago

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Mark Collier

Patient during intake and very helpful in explaining the process.

3 months ago

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Andrea Loveless

A great program for those drowning in debt and high interest rates.

3 months ago