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Beyond Finance

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8.5

Overall Score

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Mspha23 Grass Valley, CA

My debt didn’t even get settle for that much less than what I originally owe. $27k settle for $22k. Beyond settled my PayPal account but it still shows up on my credit report after 5 months as in collection even after disputing it. Regardless of almost completing my program, my credit score continues to drop even though debts are getting settled. This is mainly due to the collection that I had already settle through beyond and finished paying off, however, since they won’t do anything about it, my credit drops each time I look at it. Already talk to beyond about it and nothing getting done. They claim they can settle the account for half the amount than you owe but literally it doesn’t really do anything for you due to the fees they charge. Just settle your loan yourself and call to close everything down. Wish I would had read reviews before joining up with them.

4 years ago

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Reply from Beyond Finance

We appreciate your feedback and we are very sorry you're unhappy with your program. Our goal is to save our clients as much time and money as possible through debt resolution compared to a high-interest cycle of debt many of our customers face from their credit cards. We’d like to note that our program is often much less expensive than continuing to stay in the cycle of making minimum payments to your creditors, which is made more expensive because of various fees and compounding interest.

We’d also like to note that once resolved debts are repaid they can be designated as "Settled" or "Paid Settled" or some other similar designation. However, unfortunately, we have no control over how, when, or what the creditor reports to the credit reporting agencies. We encourage our clients to practice positive credit behavior both during and after their programs to help their creditworthiness over time. Historically, we've found that many of our clients see an improvement in their credit score as their debts are resolved and paid.

We’d love the opportunity to continue working with you and are keen to further discuss your experience. Please call us at 800-282-7186 or email clientsuccess@beyondfinance.com to speak with our Client Success team. Thank you for choosing Beyond Finance.

- Client Success Team at Beyond Finance

Feb. 18th, 2022

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Cynthia Bethea Fort Bragg, NC

Don't DO IT! They will wreck your credit and steal your money. And you will not get anything in return. Yes you will, you'll get a headache and a lot more aggravation than you bargained for. If you value your credit score, mine was over 700 when I began with them and now it's only barely fare 640 I do believe at this moment. I went down to 550 when I started. They will tell you not to talk to your creditors while they sit back and let your accounts grow with late charges so by the time a negotiation begins your account may have doubled the original amount plus you'll have delinquencies on you record. One of my accounts did just that and not only did it do that, but it went to collections while they were sitting on their bottoms. I was put in touch with one of the attorney's that work for them and she was useless as I received two court summons on this account. Had to appear in court last month, but the attorney did take care of that, but I went to court anyway to make sure. They will tell you one thing, and do quite another. They take out absorbent fees prior to even paying your creditor. They say it's 25% but it's way above that. I've paid $5016.00 to date and $2910.00 have gone to Beyond Finance Fees and only $2806.00 to my creditors. So that's even more than 50%. I've called them 5 times today and each time I get different information and an apology which doesn't help me much. Now I'm locked out of my online account and and can't even see what they are doing. They have no transparency and obviously no trouble telling you lies about what is actually going on. Told me they reached a settlement agreement with my final creditor, a year and a half later than when I began which was in March/April of 2020. Asked me if I could pay $750 payment and make my regular payment when it was due to settle this last account. The got the $750 but it did not go to the creditor, as the creditor was paid when my regular payment was made in the amount of $105.00. I was told there would be no fee associated with the last settlement but they took $910.00 for their fee. You do the math!

4 years ago

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Osiris Isis Evansville, IN

If I could write a review without having to give a star i would do without the hesitation. That in my opinion reviews need to be rated as 0 to 5 and Beyond Financie would definitely deserves a big ZERO. They are basically doing what you practically do on your own...Negotiating with your creditors Because of financial difficulties you are unable to pay and your asking for a settlement price; and to suspend your card. Well I'm being sued by a collection agency as a result of Beyond Financie; for reasons "beyond" me (pun intended) was unable to reah an agreement with Discover. So they reached out to me by referring me to a Lender to borrow more money to resolve what Beyond Financie failed to do. Do it your self speak to your creditors tell them your situation and suspend your card. And In your credit report Beyond Finance tells you it won't show up as a bankruptcy but it does at least in mine it did.

4 years ago

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Lauren Snell Green Bay, WI

I started using this company a year ago. Turned out costing me way more money. I was making bi-weekly payments. Which was more then I was paying towards the credit card companies. Over $115 of each payment went to their fees and I found out only $5 was going to pay the actual credit card company. Then last month a got a summons to go to court. They had not negotiated with Discover, turned out they never even contacted to tell them I was in debt consolidation. I called beyond, they said they couldn't help me. I called a local lawyer where I lived, and he told me that it was a scam and to tell beyond I wanted my money back. I was also advised to close my bank account so beyond could not keep taking my money. So now I wait to go to court next week to explain to the judge why I have no money to pay discover, and I only live on a disability check....

4 years ago

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Riad Almawy Dammam, 04

They promised to settle my debts with 3 banks but the settlement amount they "negotiated" would have been offered to me by the bank and saved me their whooping 23% fees payable on principal balance not the settled balance. They take their fees once I approve the settlement in advance. They failed to make a payment to one of my credit cards although the settlement was reached because the account was few dollars short and they never called me warned me. This bank withdrew the offer to settle and the situation stayed hush-hush in my account for 9 months until I decided to call them. Trying to reach any of their "courteous" operators or agents is easy, getting answers is the challenge. FInally they would not accept the responsibility for their failure to settle my card, didn't offer to refund me the amounts they paid partially to the bank that I lost or even to refund me the fees they collected on the settlement of this card which they failed to deliver. Add to it that they avoid communications by emails or mail and claim that all our conversations are on a recordede line, but they never shared with me the log of calls they claimed they made to me. I am taking them to court for sure.

4 years ago

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Charlie smith Monterey, IN

I think I made a mistake hiring this company Beyond Finance I am very unsatisfied and don't feel that we had the same understanding of how this was to go on if you're negotiating my debt why is it that I have paid $2,900 in 11 months and have had one account settled wow my credit card utilization has went from 98% to 125% I keep getting threatening letters from attorneys and collectors and then I'm told they can't negotiate my other accounts until there's more money in my account this wasn't what I had in mind from what I was told I think I made a big mistake going with this company and at this point I can't recommend them to anyone else this is just the half of it but others have already said the same thing I'm thinking.

6 years ago

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Marion Guzman

Put me at ease withing first 30 minutes of our conversation

3 months ago

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Laura Simmons

Excellent customer service and financial support/ guidance.

3 months ago

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Becky Everett

Awesome care and customer service!! Thanks!!

3 months ago

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Debi Lindebaum

Extremely knowledgeable and could answer my concerns.

3 months ago

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Isabel Lotti

I like the service and the different options

3 months ago

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John French

Empathy, patience and thoughtful education.

3 months ago

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Glenn Cook

There was nothing to dislike. All likes for us!

3 months ago

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Aaron Warren

Amazing service, and representatives that care!

3 months ago

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Patti Dietrich

They were kind and understanding and very supportive

3 months ago

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Laurie Brown

So far I liked all of it. Everyone has been most helpful!

3 months ago

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Joe Tillman,Sr.

Everyone was helpful and they listened to me

3 months ago

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Barbara Sweeney

My whole experience with Beyond Finance has been awesome

3 months ago

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Ramona Diaz

Very specific and clear about the program.

3 months ago

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Roderic Johnson

Mo was excellent! Great service. Keep doing a great.

3 months ago

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Michelle Trump

Alex was very thorough explanation of options

3 months ago

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Salty Stew

Friendly, honest, detailed, answered questions

3 months ago

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Diana Rockwell

Very helpful in explaining everything to me

3 months ago Edited November 8, 2025

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Charles

I like the professionalism, and the app is great too!

3 months ago

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Agueda Valenzuela

I like the way they treated me and provided a solution within my means.

3 months ago

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Melissa Harris

Very professional & patient going through the process with me

4 months ago

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Cheryl L

So easy and everyone is so encouraging and helpful. No judgement here!

4 months ago

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John Dumbeltion

Easy to hear and that’s important because I’m hard of hearing

4 months ago

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Reply from Beyond Finance

Hi John,

We’re pleased to hear that our communication was clear and accessible for you. Your experience is important to us, and we appreciate you sharing your feedback!

— The Client Success Team at Beyond Finance

Oct. 14th, 2025

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Kasandra Keeslar

The staff was amazing and they cared and wanted to help. Very knowledgeable

4 months ago

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Reply from Beyond Finance

Hi Kasandra,

We're delighted to hear that you had a positive experience with our team! Your recognition of their expertise and commitment to helping is greatly appreciated.

— The Client Success Team at Beyond Finance

Oct. 14th, 2025

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Kathy Anders

How great everything went. And how easy it was to talk to everyone

4 months ago

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Reply from Beyond Finance

Hi Kathy,

We're delighted to hear that you had such a positive experience with our team! It’s wonderful to know that our commitment to ease and support made a difference for you.

— The Client Success Team at Beyond Finance

Oct. 13th, 2025

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William Jennings

Seamless process, hoping Beyond's service helps me out in the long run.

4 months ago

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Reply from Beyond Finance

Hi William,

We’re excited to hear that you found the process seamless! Our team at Beyond Finance is dedicated to helping you on your journey to financial freedom.

— The Client Success Team at Beyond Finance

Oct. 13th, 2025

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Crystal Babson

Nothing I would change. Very helpful with helpful there customers.

4 months ago

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Reply from Beyond Finance

Hi Crystal,

Thank you for your kind words! We're grateful to hear that our team was able to assist you effectively. Your satisfaction is our priority at Beyond Finance.

— The Client Success Team at Beyond Finance

Oct. 13th, 2025

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Ienan Pagsisihan

It's customer service here are the best, and they will guide you to success!

4 months ago

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Reply from Beyond Finance

Hi Ienan,

Thank you for your kind words! We're grateful to hear that our team members have made a positive impact on your journey. Your success is our priority!

— The Client Success Team at Beyond Finance

Oct. 13th, 2025

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gail barb

The representative was very helpful and patient with helping me out

4 months ago

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Reply from Beyond Finance

Hi Gail,

Thank you for your kind words! We’re pleased to hear that our representative provided you with the support you needed. Your satisfaction is our priority!

— The Client Success Team at Beyond Finance

Oct. 13th, 2025

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Janice Lowe

relieved to start debt relief, ms Contreras was very helpful

4 months ago

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Reply from Beyond Finance

Hi Janice,

We're excited to hear that you're feeling relieved as you begin your journey toward financial freedom! It's wonderful to know that Ms. Contreras was able to assist you effectively.

— The Client Success Team at Beyond Finance

Oct. 13th, 2025

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Maurice

Liked how fast you started and how easy you've made the process for me.

5 months ago

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Reply from Beyond Finance

Hi Maurice,

We’re delighted to hear that you found the process easy and efficient! Our team at Beyond Finance is dedicated to providing a smooth experience for our clients.

— The Client Success Team at Beyond Finance

Sep. 15th, 2025

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linda schenkel

Very helpful. Not judgmental. Made me feel like I could breathe again

5 months ago

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Reply from Beyond Finance

Hi Linda,

We’re pleased to hear that you found our team to be supportive and understanding. It's great to know we could help you feel more at ease during this process.

— The Client Success Team at Beyond Finance

Sep. 15th, 2025

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CathyR

Rep was very cordial and explained program thoroughly. Looking forward to being debt free.

8 months ago

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Reply from Beyond Finance

Hi Cathy,

Thank you for your kind words! We're pleased to hear that our team member provided you with a thorough explanation of your program. If you have any questions or need assistance along the way, feel free to reach out.

— The Client Success Team at Beyond Finance

Jun. 9th, 2025

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nannyros

Just being a new client, I’m happy about them keeping me in the loop as to what is happening each step of the way.

10 months ago

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Reply from Beyond Finance

Hi there,

We’re delighted to hear that you feel well-informed throughout your experience with Beyond Finance! Keeping our clients updated is a priority for us, and we’re thrilled that you appreciate our communication approach. If you have any questions or need further assistance as you continue your journey, please don’t hesitate to reach out.

— The Client Success Team at Beyond Finance

Apr. 17th, 2025

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April Melvin

They instill confidence in you and explain everything. They make you feel like you are going to be successful in getting your finances back on track.

2 weeks ago

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Greg Hill

Very helpful and professional staff. Everyone I spoke with was extremely supportive and knowledgeable about how the business works.

2 weeks ago

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Rosa Armstrong

I liked talking with Marco Garcia he explained everything I needed to know.. Marco was very nice and very good talking with me..

2 months ago

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Sarah Richardson

It’s really disappointing when companies misuse applicant information for purposes unrelated to hiring, like attempting to collect on outdated debts that are no longer legally owed. It raises serious ethical concerns about their business practices and how they treat both applicants and employees. Reading through Glassdoor reviews, it’s clear that many people have had similar negative experiences. Transparency and integrity should be the foundation of any reputable company, and unfortunately, not all businesses uphold those standards.

1 year ago

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Larry Vaughn

Great services . I feel strongly that my credit debt will be resolved quickly and professionally. Thank you Beyond Finance.

1 year ago

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Melanie Quinn

I had received great service and was given full knowledge of the process. I was very comfortable as Judith made me feel ar ease

1 year ago Edited December 1, 2024

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William bernath

Tylor is very knowledgeable and compassionate while speaking with me. He understood my situation and was able to help me set my goals.

1 year ago

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Janet

So far, so good! Loved Rodney and the sweet lady I spoke with. Details were clear and well explained. I’m excited about the program!

1 year ago

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Reply from Beyond Finance

Hi Janet,

Thanks for sharing your positive experience with Rodney and our other representative! Our teams prioritize providing exceptional service to our clients, so we truly appreciate you taking the time to recognize us.

— Beyond Finance

Oct. 8th, 2024

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Mary Fox

Zachary H was awesome! He explained everything so clearly! He was so patient and answered all my questions! He’s the best!!

1 year ago

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Darrell Johnson

So far so good. Im new to the program but have been embraced warmly. The onboarding was very helpful and I remain in contact with my representative.

1 year ago

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Chris Barrigher

New customer the staff is reassuring. So far it’s been very informative. I feel like there is some one I can reach out and talk to at any time in the process

1 year ago