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Beyond Finance

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8.6

Overall Score

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Lauren Snell Green Bay, WI

I started using this company a year ago. Turned out costing me way more money. I was making bi-weekly payments. Which was more then I was paying towards the credit card companies. Over $115 of each payment went to their fees and I found out only $5 was going to pay the actual credit card company. Then last month a got a summons to go to court. They had not negotiated with Discover, turned out they never even contacted to tell them I was in debt consolidation. I called beyond, they said they couldn't help me. I called a local lawyer where I lived, and he told me that it was a scam and to tell beyond I wanted my money back. I was also advised to close my bank account so beyond could not keep taking my money. So now I wait to go to court next week to explain to the judge why I have no money to pay discover, and I only live on a disability check....

4 years ago

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Riad Almawy Dammam, 04

They promised to settle my debts with 3 banks but the settlement amount they "negotiated" would have been offered to me by the bank and saved me their whooping 23% fees payable on principal balance not the settled balance. They take their fees once I approve the settlement in advance. They failed to make a payment to one of my credit cards although the settlement was reached because the account was few dollars short and they never called me warned me. This bank withdrew the offer to settle and the situation stayed hush-hush in my account for 9 months until I decided to call them. Trying to reach any of their "courteous" operators or agents is easy, getting answers is the challenge. FInally they would not accept the responsibility for their failure to settle my card, didn't offer to refund me the amounts they paid partially to the bank that I lost or even to refund me the fees they collected on the settlement of this card which they failed to deliver. Add to it that they avoid communications by emails or mail and claim that all our conversations are on a recordede line, but they never shared with me the log of calls they claimed they made to me. I am taking them to court for sure.

4 years ago

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Charlie smith Monterey, IN

I think I made a mistake hiring this company Beyond Finance I am very unsatisfied and don't feel that we had the same understanding of how this was to go on if you're negotiating my debt why is it that I have paid $2,900 in 11 months and have had one account settled wow my credit card utilization has went from 98% to 125% I keep getting threatening letters from attorneys and collectors and then I'm told they can't negotiate my other accounts until there's more money in my account this wasn't what I had in mind from what I was told I think I made a big mistake going with this company and at this point I can't recommend them to anyone else this is just the half of it but others have already said the same thing I'm thinking.

6 years ago

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john Hamzawsky

Great contacting ethics. Seems to be trusted

2 months ago

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Reply from Beyond Finance

Hi John,
Thank you for your feedback! Our team at Beyond Finance is dedicated to providing the best support for your financial journey.
— The Client Success Team at Beyond Finance

Mar. 25th, 2026

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Nicole Friday

The customer service so far has been outstanding

3 months ago

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Reply from Beyond Finance

Hi Nicole,
We're delighted to hear that you've had an outstanding experience with our team's service! Our team at Beyond Finance is dedicated to ensuring our clients feel supported every step of the way.
— The Client Success Team at Beyond Finance

Feb. 20th, 2026

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Aaron McNiel

We ste extremely impressed with how well this is working.

3 months ago

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Reply from Beyond Finance

Hi Aaron,
We're delighted to hear that you're experiencing such positive results with your program! Your satisfaction is our priority, and we're here to support you every step of the way.
— The Client Success Team at Beyond Finance

Feb. 20th, 2026

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dionne warren

Love the customer service and the structure

3 months ago

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Reply from Beyond Finance

Hi Dionne,
We're excited to hear that you love the service and structure of your program! Our team at Beyond Finance is dedicated to providing the best experience possible.
— The Client Success Team at Beyond Finance

Feb. 20th, 2026

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Sheron Atherton

The rep was so understanding and helpful

3 months ago

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Reply from Beyond Finance

Hi Sheron,
Thank you for your kind words! We're pleased to hear that our team member provided you with understanding and helpful assistance. Your satisfaction is our priority.
— The Client Success Team at Beyond Finance

Feb. 20th, 2026

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Becky Lancaster

I’ve already recommended the program to 3 friends

3 months ago

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Reply from Beyond Finance

Hi Becky,
Thank you for your kind words and for sharing your positive experience! We're grateful to hear that you found value in your program and that you've recommended us to others.
— The Client Success Team at Beyond Finance

Feb. 20th, 2026

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Chaun M

Everyone I spoke with was knowledgeable and pleasant.

3 months ago

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Reply from Beyond Finance

Hi Chaun,
We're delighted to hear that our team members made a positive impression on you with their knowledge and friendliness. Thank you for your kind words!
— The Client Success Team at Beyond Finance

Feb. 20th, 2026

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sean johnson

VERY INFORMATIVE. EASY PROCESS. THANKS SJ

3 months ago

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Reply from Beyond Finance

Hi Sean,
We’re grateful for your feedback! It’s wonderful to hear that you found the process informative and easy. Your satisfaction is our priority.
— The Client Success Team at Beyond Finance

Feb. 19th, 2026

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Judy Schaefer

Megan was very supportive and friendly. She made it easy!

3 months ago

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Reply from Beyond Finance

Hi Judy,
We’re delighted to hear about your positive experience with Megan! Our team is dedicated to providing supportive and friendly service to help you achieve your financial goals.
— The Client Success Team at Beyond Finance

Feb. 19th, 2026

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Jasmina Betances

Customer service, excellent representative

3 months ago

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Reply from Beyond Finance

Hi Jasmina,
Thank you for your kind words! We're pleased to know that you had an excellent experience with our representative. Your satisfaction is our priority at Beyond Finance.
— The Client Success Team at Beyond Finance

Feb. 19th, 2026

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Shelley Occhiuto

Otto was great, friendly and professional

3 months ago

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Reply from Beyond Finance

Hi Shelley,
We're happy to hear you had such a positive experience with Otto! Our team at Beyond Finance is dedicated to providing friendly and professional support to our clients.
— The Client Success Team at Beyond Finance

Feb. 19th, 2026

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Karen Kleckner

Quick and easily explained. Great option for debt reduction

3 months ago

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Reply from Beyond Finance

Hi Karen,
We're delighted to hear that you found your experience with us informative and straightforward. Helping our clients explore personalized options is a key part of our mission at Beyond Finance.
— The Client Success Team at Beyond Finance

Feb. 19th, 2026

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Grace Buzzetta

The compassionate staff that I worked with

3 months ago

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Reply from Beyond Finance

Hi Grace,
We’re grateful to hear about your positive experience with our compassionate team members. Thank you for recognizing their dedication to supporting you!
— The Client Success Team at Beyond Finance

Feb. 19th, 2026

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ronald rawleigh

Very polite and friendly to work with, very helpful

3 months ago

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Reply from Beyond Finance

Hi Ronald,
We’re grateful for your kind words! It’s wonderful to know that our team at Beyond Finance provided the friendly and helpful experience we strive for. Thank you for sharing!
— The Client Success Team at Beyond Finance

Feb. 19th, 2026

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Centerfuge

Seamlessly gggg%%gggggggggg7877777788888888

3 months ago

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Reply from Beyond Finance

Hi there,
Thank you for your feedback! We're pleased to hear about your positive experience with us. Our team at Beyond Finance is dedicated to providing exceptional support on your journey to financial freedom.
— The Client Success Team at Beyond Finance

Feb. 19th, 2026

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Gay North

Patient Max taught me so much. I am forever grateful

3 months ago

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Reply from Beyond Finance

Hi Gay,
We're grateful to hear that Max made such a positive impact on your experience! Our team is dedicated to providing valuable support, and it's wonderful to know you found it helpful.
— The Client Success Team at Beyond Finance

Feb. 19th, 2026

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Susan Shepherd

Ease of process and very informative customer service

3 months ago

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Reply from Beyond Finance

Hi Susan,
Thank you for your kind words! We're grateful to hear that you found the process smooth and our team informative. Your satisfaction is our priority!
— The Client Success Team at Beyond Finance

Feb. 19th, 2026

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timi godin

Very professional and showed empathy to my situation!

3 months ago

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Reply from Beyond Finance

Hi Timi,
Thank you for your wonderful feedback! We're pleased to hear that our team demonstrated professionalism and empathy in your experience with us at Beyond Finance.
— The Client Success Team at Beyond Finance

Feb. 19th, 2026

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Lynda Lopez

Friendly and knowledgeable representative.

3 months ago

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Reply from Beyond Finance

Hi Lynda,
Thank you for your kind words! We're pleased to hear that our representative was able to assist you effectively. Your satisfaction is our top priority at Beyond Finance.
— The Client Success Team at Beyond Finance

Feb. 19th, 2026

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Phil Bolton

I needed this badly. I cannot wait to finish the program.

3 months ago

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Reply from Beyond Finance

Hi Phil,
We’re excited to hear that you’re finding value in your experience with us! Our team at Beyond Finance is dedicated to supporting you on your journey to financial freedom.
— The Client Success Team at Beyond Finance

Feb. 19th, 2026

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JEANNETTE

VERY KNOWLEDGEABLE AND MADE ME FEEL CONFORTABLE

3 months ago

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Reply from Beyond Finance

Hi Jeannette,
We’re delighted to hear that you found our team knowledgeable and that you felt at ease during your experience with us. Your comfort is a priority for us at Beyond Finance.
— The Client Success Team at Beyond Finance

Feb. 19th, 2026

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Alex Oliva

Ease of use. Clear instructions. Friendly staff

3 months ago

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Reply from Beyond Finance

Hi Alex,
Thank you for your kind words! We’re pleased to hear that you found your experience with our team easy and supportive. Your feedback motivates us to keep delivering excellent service.
— The Client Success Team at Beyond Finance

Feb. 19th, 2026

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Sandra Hoglund

It was a good experience very easy to understand and explained to me everything

3 months ago

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Reply from Beyond Finance

Hi Sandra,
We're pleased to hear that your experience with us was clear and easy to understand. Our team is dedicated to ensuring that every client feels informed throughout their journey.
— The Client Success Team at Beyond Finance

Feb. 19th, 2026

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Ryan Nelson

So far I'm feeling free for the first time in a long time

3 months ago

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Reply from Beyond Finance

Hi Ryan,
We're delighted to hear that you're experiencing a sense of freedom with us! It's truly rewarding to know our efforts are making a positive impact on your journey.
— The Client Success Team at Beyond Finance

Feb. 19th, 2026

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Brian Bergeron

The clear communication regarding the entire process.

3 months ago

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Reply from Beyond Finance

Hi Brian,
Thank you for your kind words! We're pleased to know that you appreciated the clear communication throughout your experience with us at Beyond Finance. Your satisfaction is our priority!
— The Client Success Team at Beyond Finance

Feb. 19th, 2026

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Robert Iamunno

Everything seems to be going well. They answered my questions quickly.

4 months ago

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Reply from Beyond Finance

Hi Robert,
We're pleased to hear that everything is going smoothly and that our team was able to assist you promptly. Thank you for sharing your positive experience with us!
— The Client Success Team at Beyond Finance

Feb. 19th, 2026

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Ruth Perry

So far, I am very satisfied. I’m looking forward to working with them.

4 months ago

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Lisa

The initial process was comforting. I felt a sigh of relief.

4 months ago

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Harry Ogg

Very friendly and help. I spoke with some rep that seemed to really care about me and my situation.

4 months ago

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Jason Harris-Murphy

Helping us better our finances through the service provided.

4 months ago

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Maritza Cannone

Great customer service . Very knowledgeable and got me a great deal

4 months ago

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Brian

So far, perfect service and support. My personal rep Veronica is wonderful

4 months ago

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Connie Divin

The representative was helpful and understanding without sounding judgmental.

4 months ago

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Joel CAMPBELL

Tyler M. was beyond professional. He deserves several gold stars.

4 months ago

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Carl

So far so good. I am trying to get use to navigate this account.

5 months ago

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David Strom

The throughness with which everything was explained, is reassuring.

5 months ago

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Calistro Gonzales

Very well informed explanation real simple where I could understand

5 months ago

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Ella Dabao

My onboarding with beyond was seamless and Shawn was very helpful.

5 months ago

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christopher lonyo

The customer service was great! David Locklear was very informative

5 months ago

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J-Jaye SW

Very easy and streamlined to use!!! They made the process stress free.

5 months ago

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Lori Masuda

Warren was very helpful and made the proceeds easy and pain-free

5 months ago

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Melissa Parham

Consummate professionals and probably the best online user experience I've seen

5 months ago

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Jocelyn Marabiles

They are friendly and helpful, and explained the process clearly

5 months ago

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Will Metcalf

The two operators i spoke on the phone with were extremely professional

5 months ago

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Teddie

I was able to set up a saving account and have Beyond Finance deal with the credit lenders.

6 months ago

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William Hernandez

The agent very politely and professionally. Explain everything to me . What to do and not to do

6 months ago

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James Smith

Was a fast process. Everything goes like it should. I should save about $40,000 in interst charges

6 months ago