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Beyond Finance

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7.8

Overall Score

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Sheena

It’s only been a couple of days. However my overall experience with every one I encountered has been nothing short of amazing. I look forward to being debt free.

3 years ago

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Reply from Beyond Finance

Thank you for leaving us a review, Sheen! We are very glad that you chose to enroll in the program, and that things are off to a great start!

We’re committed to keeping you up-to-date with your progress throughout your debt relief journey! You can track your progress by viewing your program online and contact us with any questions at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Jan. 18th, 2022

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Mspha23 Grass Valley, CA

My debt didn’t even get settle for that much less than what I originally owe. $27k settle for $22k. Beyond settled my PayPal account but it still shows up on my credit report after 5 months as in collection even after disputing it. Regardless of almost completing my program, my credit score continues to drop even though debts are getting settled. This is mainly due to the collection that I had already settle through beyond and finished paying off, however, since they won’t do anything about it, my credit drops each time I look at it. Already talk to beyond about it and nothing getting done. They claim they can settle the account for half the amount than you owe but literally it doesn’t really do anything for you due to the fees they charge. Just settle your loan yourself and call to close everything down. Wish I would had read reviews before joining up with them.

3 years ago

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Reply from Beyond Finance

We appreciate your feedback and we are very sorry you're unhappy with your program. Our goal is to save our clients as much time and money as possible through debt resolution compared to a high-interest cycle of debt many of our customers face from their credit cards. We’d like to note that our program is often much less expensive than continuing to stay in the cycle of making minimum payments to your creditors, which is made more expensive because of various fees and compounding interest.

We’d also like to note that once resolved debts are repaid they can be designated as "Settled" or "Paid Settled" or some other similar designation. However, unfortunately, we have no control over how, when, or what the creditor reports to the credit reporting agencies. We encourage our clients to practice positive credit behavior both during and after their programs to help their creditworthiness over time. Historically, we've found that many of our clients see an improvement in their credit score as their debts are resolved and paid.

We’d love the opportunity to continue working with you and are keen to further discuss your experience. Please call us at 800-282-7186 or email clientsuccess@beyondfinance.com to speak with our Client Success team. Thank you for choosing Beyond Finance.

- Client Success Team at Beyond Finance

Feb. 18th, 2022

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Cynthia Bethea Fort Bragg, NC

Don't DO IT! They will wreck your credit and steal your money. And you will not get anything in return. Yes you will, you'll get a headache and a lot more aggravation than you bargained for. If you value your credit score, mine was over 700 when I began with them and now it's only barely fare 640 I do believe at this moment. I went down to 550 when I started. They will tell you not to talk to your creditors while they sit back and let your accounts grow with late charges so by the time a negotiation begins your account may have doubled the original amount plus you'll have delinquencies on you record. One of my accounts did just that and not only did it do that, but it went to collections while they were sitting on their bottoms. I was put in touch with one of the attorney's that work for them and she was useless as I received two court summons on this account. Had to appear in court last month, but the attorney did take care of that, but I went to court anyway to make sure. They will tell you one thing, and do quite another. They take out absorbent fees prior to even paying your creditor. They say it's 25% but it's way above that. I've paid $5016.00 to date and $2910.00 have gone to Beyond Finance Fees and only $2806.00 to my creditors. So that's even more than 50%. I've called them 5 times today and each time I get different information and an apology which doesn't help me much. Now I'm locked out of my online account and and can't even see what they are doing. They have no transparency and obviously no trouble telling you lies about what is actually going on. Told me they reached a settlement agreement with my final creditor, a year and a half later than when I began which was in March/April of 2020. Asked me if I could pay $750 payment and make my regular payment when it was due to settle this last account. The got the $750 but it did not go to the creditor, as the creditor was paid when my regular payment was made in the amount of $105.00. I was told there would be no fee associated with the last settlement but they took $910.00 for their fee. You do the math!

4 years ago

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Osiris Isis Evansville, IN

If I could write a review without having to give a star i would do without the hesitation. That in my opinion reviews need to be rated as 0 to 5 and Beyond Financie would definitely deserves a big ZERO. They are basically doing what you practically do on your own...Negotiating with your creditors Because of financial difficulties you are unable to pay and your asking for a settlement price; and to suspend your card. Well I'm being sued by a collection agency as a result of Beyond Financie; for reasons "beyond" me (pun intended) was unable to reah an agreement with Discover. So they reached out to me by referring me to a Lender to borrow more money to resolve what Beyond Financie failed to do. Do it your self speak to your creditors tell them your situation and suspend your card. And In your credit report Beyond Finance tells you it won't show up as a bankruptcy but it does at least in mine it did.

4 years ago

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Lauren Snell Green Bay, WI

I started using this company a year ago. Turned out costing me way more money. I was making bi-weekly payments. Which was more then I was paying towards the credit card companies. Over $115 of each payment went to their fees and I found out only $5 was going to pay the actual credit card company. Then last month a got a summons to go to court. They had not negotiated with Discover, turned out they never even contacted to tell them I was in debt consolidation. I called beyond, they said they couldn't help me. I called a local lawyer where I lived, and he told me that it was a scam and to tell beyond I wanted my money back. I was also advised to close my bank account so beyond could not keep taking my money. So now I wait to go to court next week to explain to the judge why I have no money to pay discover, and I only live on a disability check....

4 years ago

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Riad Almawy Dammam, 04

They promised to settle my debts with 3 banks but the settlement amount they "negotiated" would have been offered to me by the bank and saved me their whooping 23% fees payable on principal balance not the settled balance. They take their fees once I approve the settlement in advance. They failed to make a payment to one of my credit cards although the settlement was reached because the account was few dollars short and they never called me warned me. This bank withdrew the offer to settle and the situation stayed hush-hush in my account for 9 months until I decided to call them. Trying to reach any of their "courteous" operators or agents is easy, getting answers is the challenge. FInally they would not accept the responsibility for their failure to settle my card, didn't offer to refund me the amounts they paid partially to the bank that I lost or even to refund me the fees they collected on the settlement of this card which they failed to deliver. Add to it that they avoid communications by emails or mail and claim that all our conversations are on a recordede line, but they never shared with me the log of calls they claimed they made to me. I am taking them to court for sure.

4 years ago

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Charlie smith Monterey, IN

I think I made a mistake hiring this company Beyond Finance I am very unsatisfied and don't feel that we had the same understanding of how this was to go on if you're negotiating my debt why is it that I have paid $2,900 in 11 months and have had one account settled wow my credit card utilization has went from 98% to 125% I keep getting threatening letters from attorneys and collectors and then I'm told they can't negotiate my other accounts until there's more money in my account this wasn't what I had in mind from what I was told I think I made a big mistake going with this company and at this point I can't recommend them to anyone else this is just the half of it but others have already said the same thing I'm thinking.

6 years ago

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Monica Coles

I just enrolled, so far so good. I can evaluate better at a later date.

3 months ago

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Reply from Beyond Finance

Hi Monica,

We're pleased to hear that your initial experience with us was positive! Our team at Beyond Finance is here to support you on your journey to financial freedom.

— The Client Success Team at Beyond Finance

Aug. 19th, 2025

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Ruth McFee

Such a easy process 100% satisfied with the outcome

3 months ago

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Reply from Beyond Finance

Hi Ruth,

We're excited to hear that you found the process easy and are satisfied with your outcome! We look forward to supporting you further on your journey to financial freedom.

— The Client Success Team at Beyond Finance

Aug. 19th, 2025

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Sheila Wunderlich

Everyone was so helpful. Everything was explained completely.

4 months ago

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Reply from Beyond Finance

Hi Sheila,

We’re grateful to hear that our team was able to provide you with clear information and support. Thank you for recognizing our commitment to helping you!

— Beyond Finance

Aug. 6th, 2025

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gigi pedroso

Competency. Short time on the phone. Not going around the bushes. Efficiency

4 months ago

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Reply from Beyond Finance

Hi Gigi,

We’re delighted to hear about your positive experience with our team! Efficiency and clear communication are key to our mission at Beyond Finance, and we appreciate your recognition.

— The Client Success Team at Beyond Finance

Aug. 6th, 2025

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Marlene Moore

I loved dealing with Nathan . He was a pleasure to deal with

4 months ago

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Reply from Beyond Finance

Hi Marlene,

We’re excited to hear about your positive experience with Nathan! Our team is dedicated to providing exceptional service, and your feedback means a lot to us.

— The Client Success Team at Beyond Finance

Aug. 6th, 2025

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Oluwamuyiwa Emmanuel MARTINS

Excellent Customer Service and complete understanding of need

4 months ago

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Reply from Beyond Finance

Hi Oluwamuyiwa,

Thank you for your kind words! We're grateful to hear that our team provided you with the understanding and support you needed.

— The Client Success Team at Beyond Finance

Aug. 6th, 2025

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CathyR

Rep was very cordial and explained program thoroughly. Looking forward to being debt free.

6 months ago

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Reply from Beyond Finance

Hi Cathy,

Thank you for your kind words! We're pleased to hear that our team member provided you with a thorough explanation of your program. If you have any questions or need assistance along the way, feel free to reach out.

— The Client Success Team at Beyond Finance

Jun. 9th, 2025

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Vannesa Vasquez

Easy app and great customer service that walked me through every step of the way

7 months ago

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Reply from Beyond Finance

Hi Vannesa,

We’re delighted to hear that you found our app easy to use and that our team members provided the support you needed throughout your journey. Your satisfaction is our priority, and it’s wonderful to know we met your expectations.

— The Client Success Team at Beyond Finance

May. 9th, 2025

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Paula Ortiz

Just beginning my journey with Beyond Finance, so far my experience has been favorable.

8 months ago

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Reply from Beyond Finance

Hi Paula,

Thank you for sharing your experience with us! We're pleased to hear that your journey with Beyond Finance is off to a positive start. Our team is dedicated to supporting you every step of the way as you work toward achieving your financial goals.

— The Client Success Team at Beyond Finance

Mar. 17th, 2025

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R Oscar

The representative was understanding, knowledgeable and helpful. The monthly fee fit just right in my budget.

11 months ago Edited January 2, 2025

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Reply from Beyond Finance

Hi there,

We’re thrilled to hear about your positive experience with our team! It's great to know that the monthly savings are helping you prioritize your needs over debt. Thank you for choosing us. We’re here to support you on your journey to financial freedom!

— The Client Success Team at Beyond Finance

Jan. 21st, 2025

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Pat Campbell

Very professional and easy to understand and follow on what needed to be done and how it would be done.

11 months ago

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Larry Vaughn

Great services . I feel strongly that my credit debt will be resolved quickly and professionally. Thank you Beyond Finance.

1 year ago

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Melanie Quinn

I had received great service and was given full knowledge of the process. I was very comfortable as Judith made me feel ar ease

1 year ago Edited December 1, 2024

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William bernath

Tylor is very knowledgeable and compassionate while speaking with me. He understood my situation and was able to help me set my goals.

1 year ago

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Janet

So far, so good! Loved Rodney and the sweet lady I spoke with. Details were clear and well explained. I’m excited about the program!

1 year ago

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Reply from Beyond Finance

Hi Janet,

Thanks for sharing your positive experience with Rodney and our other representative! Our teams prioritize providing exceptional service to our clients, so we truly appreciate you taking the time to recognize us.

— Beyond Finance

Oct. 8th, 2024

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Mary Fox

Zachary H was awesome! He explained everything so clearly! He was so patient and answered all my questions! He’s the best!!

1 year ago

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Darrell Johnson

So far so good. Im new to the program but have been embraced warmly. The onboarding was very helpful and I remain in contact with my representative.

1 year ago

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Chris Barrigher

New customer the staff is reassuring. So far it’s been very informative. I feel like there is some one I can reach out and talk to at any time in the process

1 year ago

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Michael Lucas

Very smooth process. Everything was handled professionally. Cyndee was very knowledgeable and made sure I understood how it all worked.

1 year ago

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Anna Mendaros

Isha was very professional in talking to me and she addressed all I needed to know. I am excited to be debt free in time.

1 year ago

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Michelle Bell

I"ve only been with them a couple of months so It's difficult to give an accurate response to all the questions. So far, so good!

1 year ago

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Kyrstyn Strehlke

It’s just the beginning of my journey in consolidating my debt but so far everyone I have worked with has been very helpful and informative!

1 year ago

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DesertRat

It's early in the process, but, so far, so good. My agent has been quite thorough in explaining the program and the help I might expect.

1 year ago

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Eric hummel

Nathaniel G. was amazing very professional explained everything and how your company works I am excited to be out of debt and stay debt free.

1 year ago

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Robert Noerenberg

My agent was very nice and understanding.. She took all my information and gave me a reasonable amount that would fit my budget… thank you

1 year ago

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Anita J Meikle

Reps. Are understanding and explain the process to better understand what to expect. The downside is the collection calls and drop in credit score

1 year ago

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Johnnie Peoples

I like how professional the agents and how easy the app is to use. Looking forward to my journey to resolve my debt with Beyond.

1 year ago

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Reply from Beyond Finance

Hey Johnnie-

Thanks for the feedback! We want all of our clients to have a great experience with us. We’re happy that our Client Success team gave you the support you needed.

As always, you’re welcome to contact us any time at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

May. 23rd, 2024

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Lorita Renfro

Nick spent so much time with me! He explained everything clearly. It’s like I had a friend on the other end of the phone connection.

1 year ago

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Reply from Beyond Finance

Hey Lorita-

We’re so glad that you chose to enroll with us, and we can’t wait to help you move beyond debt.

We’re dedicated to keeping you up-to-date with your progress throughout your journey! You can track your progress by going online [https://www.beyondfinance.com/], or by contacting us at clientsuccess@beyondfinance.com or 800-282-7186. Thanks for choosing Beyond Finance!

- Client Success Team at Beyond Finance

Apr. 17th, 2024

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Cindy Tomasiak

My experience with Javier was great. What a kind and knowledgeable person he is. He spent time to explain things and care about me. Thank you.

1 year ago

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Reply from Beyond Finance

Hey Cindy-

Thanks for your lovely review! We’re so happy you had a great experience with Javier. We care deeply about helping our clients move toward a brighter financial future with care and kindness. Thanks for choosing Beyond Finance!

—Client Success Team

Apr. 17th, 2024

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Luke Thompson

They were very informative and helped answer any question we may have had. Also were very understanding of our situation and genualy wanted to help.

1 year ago

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Reply from Beyond Finance

Hey Luke-

Thanks for the feedback! We want all of our clients to have a great experience with us. We’re happy that our Client Success team gave you the support you needed.

As always, you’re welcome to contact us any time at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Apr. 17th, 2024

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Falon Okun Hobbs, NM

I am over a year in to the program. I have paid them over 5k and only close to 2k has been paid to my creditors. Beyond is calling me asking for more money each month to settle debts. I know there is no guarantees but it appears they are only worried about getting their money and not settling debts. They only reached out to me to ask for more money or try to get me to apply to a different program.

1 year ago

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Reply from Beyond Finance

Hey Falon-

We want you to know we support your journey towards a better financial future. In rare instances, we may suggest you add additional funds, but this is not required for your program to succeed.
We take these concerns seriously and would like to address them. Please contact our team directly at 800-282-7186.

—Client Success Team at Beyond Finance

Mar. 25th, 2024

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Dawn Herndon Sterling Heights, MI

The people at Beyond Finance are very pleasant, kind, & informational. They put my mind at ease during a very stressful period in my life.

1 year ago

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Reply from Beyond Finance

Hi Dawn-

Thanks so much for the feedback and review! We’re thrilled to hear you’ve had a good experience so far. Thank you for choosing Beyond Finance.

—Client Success Team at Beyond Finance

Feb. 13th, 2024

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cuddlypython@msn.com Prescott, AZ

Representatives have been so kind and encouraging! I feel empowered by Beyond Finance to get debt free and stay that way!

1 year ago

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Reply from Beyond Finance

Hi there-

Thanks so much for the feedback and review! We’re thrilled to hear you’ve had a good experience so far. Thank you for choosing Beyond Finance.

—Client Success Team at Beyond Finance

Jan. 18th, 2024

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Monique Allen District Heights, MD

The customer service representatives were very polite, informative, and took their time with explaining the program and usage of the app.

1 year ago

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Reply from Beyond Finance

HI Monique-

We’re so happy you had such a great experience with our team. We put a lot of work into helping our clients move toward a brighter financial future. Thanks for choosing Beyond Finance!

—Client Success Team at Beyond Finance

Jan. 10th, 2024

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Lynne Holt Tullahoma, TN

I’ve been in the program less than a week and already received tons of helpful information to get me back in control of my life. Thank you !!

2 years ago

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Reply from Beyond Finance

Hi Lynne-

Thank you for the kind words! We are thrilled to hear that you are joining us along your journey towards a debt free life. Thank you for choosing Beyond Finance.

—Client Success Team at Beyond Finance

Nov. 16th, 2023

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Frank P Pittsfield, MA

They settle all my accounts but two. Their reason have changed as to why they can’t settle the last two. I have to call for information about the last two accounts. Because Beyond can’t get anywhere with the CC company. Sure collected all your fees along the way though. Sure they will reply with some lies about what happened. Like I said before run from this company. Sure most of the 5 star reviews were lies anyway. They rather close the account up and take there money and run then help me.

2 years ago

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Reply from Beyond Finance

Frank-

First and foremost, we never lie to any of our clients. We are an AFCC accredited business that has helped over 300,000 consumers on their path to financial freedom and resolved over $3 billion in unsecured debt. We pride ourselves on helping people resolve debt while following debt relief industry guidelines closely by not charging fees upfront, running a transparent business and advocating for consumer rights.

Our fees are performance-based and contingent on our success in settling your debts with your creditors on your behalf. We do not earn any fees until you and a creditor agree to a settlement and at least one payment toward that settlement is made. In the rare instance we cannot settle an account does not mean it was something we did. Creditors can be tricky in this sense.

Our team has been attempting to reach out and give you the support you need. We are eager to hear back. We will be attempting to have a member of our team reach out directly once again. In the meantime, you can contact us at 800-282-7186.

-Client Success Team at Beyond Finance

Sep. 14th, 2023

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Lucy Brownlee Fine Art Las Vegas, NV

I really liked them at first. But I was told that if I made all payments on time, which I did, and paid extra when I could I would be offered a loan in 6 months time. Well it's almost a year. My credit score is worse than ever, and I've asked twice about the loan and been blown off by Beyond telling me its not them but the loan company.

2 years ago

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Reply from Beyond Finance

Lucy-

We are sorry to hear that you have still not yet qualified for the Above Lending Graduation Loan yet. Qualifying for the loan is based on a number of factors including, but not limited to, 6-9 months of on-time full deposits, your debt-to-income ratio, and your credit score (though credit score doesn't weigh as heavily as with most loans). It is entirely up to Above Lending whether a client will qualify for the loan or not. If you do qualify, someone will reach out, but we also want to emphasize that continuing with your Beyond Finance program is just as effective to get out of debt. While the loan can speed up the time to credit score recovery and put an end to creditor harassment, your Beyond program charges no interest, and you'll end up having to pay less overall to reach financial freedom. And the fact that you've made all your deposits in full and on time is great. You're doing everything right, and you're well on your way to a debt free life, whether you qualify for the loan or not.

-Client Success Team at Beyond Finance

Aug. 29th, 2023

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Whitney Buchanan Burnsville, NC

Everyone was so nice and helpful we finally feel like we can make headway on debt and saved us 220 a month on payments! Thank you!

2 years ago

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Reply from Beyond Finance

Hi Whitney-

Thank you for the positive feedback! We are glad to hear that we are helping you save $220 a month! We are excited to help you take control of your finances.

-Client Success Team at Beyond Finance

Aug. 29th, 2023

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LIDO LINDY New York, NY

Everything were More Than I Expected Best Services Ever Very Helpful They Answer All My questions & Explained Everything I Need To Know With Patience

2 years ago

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Reply from Beyond Finance

Hi Lido,

Thanks for the feedback! We’re happy that our Client Success team was able to answer all of your questions.

As always, you’re welcome to contact us any time at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Aug. 22nd, 2023

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tyrone Houston, TX

Be careful and read the fine print, this company is still drawing money out of my account apparently a $215.00 termination fee which no one discuss with me, I am guessing it's my penalty fee for no longer using their service.

2 years ago

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Reply from Beyond Finance

Hey Tyrone,

We strive to be transparent about the fees we earn when you complete a settlement and we are sorry to hear you did not understand our fee structure.

Just to clear things up, we do not charge a fee for canceling our service. The charge you are referring to may be from a settlement fee that our team earned before you left the program. If you decide to leave the program before paying a settlement fee, you are still subject to that fee.

We are sad to see you leave the program and we wish you the best of luck on your journey to financial freedom.

-Client Success Team at Beyond Finance

Aug. 1st, 2023

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Mark Nobles Sierra Vista, AZ

The initial conversation with Diana was great and we found the experience reassuring. We are still in the early days of the process, but so far we are satisfied.

2 years ago

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Reply from Beyond Finance

Mark—

Congratulations on taking the first step towards financial freedom! We’re so pleased you’ve already had a positive experience with us, and we’ll continue to do everything we can to: keep you updated on progress, work with your creditors to get each of your enrolled debts resolved and help you to graduate your program.

Thanks for choosing Beyond Finance!

- Client Success Team at Beyond Finance

Jul. 7th, 2023

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randall frederick Westland, MI

Your representative was very friendly and professional. She precisely explained the contract, which made it a wonderful phone call and made it easy to choose Beyond!!

2 years ago

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Reply from Beyond Finance

Randall—

The fact that you had such a great experience with our Client Success Team is music to our ears! It’s vital to us that our team is able to be there for you in a way that makes you feel comfortable, supported and fully informed. Thanks for letting us know that we’re on the right track!

Client Success Team at Beyond Finance

Jul. 7th, 2023

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Patricia brennan Utica, NY

Your rep was very easy to correspond with. Explained the program thoroughly and answered all my questions till I understood thoroughly

2 years ago

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Reply from Beyond Finance

Hey Patricia!

We’re so happy to hear about your positive experience with our team! We do our very best to ensure our clients are well-informed, cared for, and supported through the entire program, so we’ll make sure to pass your kind words on to them! We look forward to helping you resolve all of your enrolled debt.

—Client Success Team at Beyond Finance

Jun. 19th, 2023