Name: Beyond Finance
Rating: 4.7

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MIAMIGIRL Miami, FL

I started in May - got letters from attorneys which I forwarded to them. No response except "we are working on it". I kept following up with I got another letter. No response. I was concerned about being sued - no response. I switch to another company CareOne whom a family member used about 10 years ago and they were very satisfied with them.

5 years ago

star star star star star

James Jernigan

Very professional and helpful during the process.

5 months ago

star star star star star

Danielle Malinowski

Excellent service! Outstanding and caring individuals!

6 months ago

Reply from Beyond Finance

Hey Danielle-

Thanks for the feedback! We want all of our clients to have a great experience with us. We’re happy that our Client Success team gave you the support you needed.

As always, you’re welcome to contact us any time at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

May. 23rd, 2024

star star star star star

Susan Bush

Customer service. Everyone is so helpful

6 months ago

Reply from Beyond Finance

Hey Susan-

Thanks so much for the feedback and review! We’re thrilled to hear you’ve had a good experience with our team. Thank you for choosing Beyond Finance.

—Client Success Team

May. 23rd, 2024

star star star star star

Jack Andre

Everyone has been very friendly and understanding .

6 months ago

Reply from Beyond Finance

Hey Jack,

Thank you for sharing your experience! We're thrilled to hear that you connected with our team. You’re welcome to contact us any time at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

May. 8th, 2024

star star star star star

Tracie

Very nice to work with. Easy and friendly

6 months ago

Reply from Beyond Finance

Hey Tracie-

Thanks for the feedback! We want all of our clients to have a great experience with us. We’re happy that our Client Success team gave you the support you needed.

As always, you’re welcome to contact us any time at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Apr. 25th, 2024

star star star star star

Mindi Stevens

Clear information and great customer service.

7 months ago

Reply from Beyond Finance

Hey Mindi-

Thanks so much for the feedback and review! We’re thrilled to hear you’ve had a good experience so far. Thank you for choosing Beyond Finance.

—Client Success Team

Apr. 25th, 2024

star star star star star

Leslie

Todd was great. Explained the process completely.

7 months ago

Reply from Beyond Finance

Hey Leslie-

Thanks for your lovely review! We’re so happy you had a great experience with Todd. We care deeply about helping our clients move toward a brighter financial future with care and kindness. Thanks for choosing Beyond Finance!

—Client Success Team

Apr. 17th, 2024

star star star star star

Cassandra West Vilonia, AR

They were friendly and listened to my concerns.

8 months ago

Reply from Beyond Finance

Hey Cassandra-

We’re so happy you had such a great experience with our team. We put a lot of work into helping our clients move toward a brighter financial future. Thanks for choosing Beyond Finance!

—Client Success Team

Mar. 22nd, 2024

star star star star star

brad may Frankfort, KY

Very professional and took the time to explain things to me

8 months ago

Reply from Beyond Finance

Hey Brad-

Thanks so much for the feedback and review! We’re thrilled to hear you’ve had a good experience so far. Thank you for choosing Beyond Finance.

—Client Success Team

Mar. 22nd, 2024

star star star star star

Deborah Bates Afton, OK

Very friendly staff, knowledgeable, and helpful.

8 months ago

Reply from Beyond Finance

Hey Deborah-

We’re so happy you had such a great experience with our team. We put a lot of work into helping our clients move toward a brighter financial future. Thanks for choosing Beyond Finance!

—Client Success Team

Mar. 7th, 2024

star star star star star

Rica James Westland, MI

The rep helping me was super helpful & clear w/ details of the program.

9 months ago

Reply from Beyond Finance

Hey Rica-

We’re so happy you had such a great experience with our team. We put a lot of work into helping our clients move toward a brighter financial future. Thanks for choosing Beyond Finance!

—Client Success Team at Beyond Finance

Feb. 22nd, 2024

star star star star star

Big Slyck Rochester, NY

love the customer service.explain my plan so i can understand what im getting.

9 months ago

Reply from Beyond Finance

Hi there-

Thanks so much for the feedback and review! We’re thrilled to hear you’ve had a good experience so far. Thank you for choosing Beyond Finance.

—Client Success Team at Beyond Finance

Feb. 20th, 2024

star star star star star

Diana Joyner

Brenda was amazing! She answered all of my questions and got me on my way.

9 months ago

Reply from Beyond Finance

Hi Diana-

Thanks so much for the feedback and review! We’re thrilled to hear you’ve had a good experience so far. Thank you for choosing Beyond Finance.

—Client Success Team at Beyond Finance

Feb. 9th, 2024

star star star star star

Patricia Wenz Carencro, LA

Very nice agent, lots of information and answered all questions

9 months ago

Reply from Beyond Finance

Hi Patricia-

We’re so happy you had such a great experience with our team. We put a lot of work into helping our clients move toward a brighter financial future. Thanks for choosing Beyond Finance!

—Client Success Team at Beyond Finance

Feb. 8th, 2024

star star star star star

Dennis Puhl Oshkosh, WI

very good customer service , answered any questions you have

9 months ago

Reply from Beyond Finance

Hi Dennis-

Thanks so much for the feedback and review! We’re thrilled to hear you’ve had a good experience so far. Thank you for choosing Beyond Finance.

—Client Success Team at Beyond Finance

Feb. 7th, 2024

star star star star star

Ann Kristoff

staff was great and it seems like this was the right choice for me

9 months ago

Reply from Beyond Finance

Hi Ann-

Thanks for the feedback! We want all of our clients to have a great experience with us. We’re happy that our Client Success team gave you the support you needed.

As always, you’re welcome to contact us any time at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Feb. 7th, 2024

star star star star star

Donna Kramer Philadelphia, PA

Jim B was attentive, caring and listened to my story with no judgement.

9 months ago

Reply from Beyond Finance

Hi Donna-

Thanks so much for the feedback and review! We’re thrilled to hear you’ve had a good experience so far. Thank you for choosing Beyond Finance.

—Client Success Team at Beyond Finance

Jan. 31st, 2024

star star star star star

susan cox

Such a great, professional experience! Thank you Patrick K for all your help.

10 months ago

Reply from Beyond Finance

Hi Susan-

Thanks so much for the feedback and review! We’re thrilled to hear you’ve had a good experience so far. Thank you for choosing Beyond Finance.

—Client Success Team at Beyond Finance

Jan. 10th, 2024

star star star star star

Scott Selders Aurora, CO

The person I was talking to was very helpful and informative

10 months ago

Reply from Beyond Finance

Hi Scott-

Thanks for the feedback! We want all of our clients to have a great experience with us–we’re happy that our Client Success team gave you the support you needed.

As always, you’re welcome to contact us any time at clientsuccess@fivelakeslawgroup.com or 855-441-6129.

- The Five Lakes Team

Jan. 5th, 2024

star star star star star

Harry Connor Queens, NY

Very easy to deal with and great at explaining how everything works!

11 months ago

Reply from Beyond Finance

Hi there,

Thanks for the feedback! We want all of our clients to have a great experience with us. We’re happy that our Client Success team gave you the support you needed.

As always, you’re welcome to contact us any time at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Dec. 15th, 2023

star star star star star

Dennis Bailey

Dylan S did a great job explaining the program and getting me set up.

11 months ago

Reply from Beyond Finance

Hi there,

Thanks for the feedback! We want all of our clients to have a great experience with us. We’re happy that our Client Success team gave you the support you needed.

As always, you’re welcome to contact us any time at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Dec. 15th, 2023

star star star star star_border

Sue. Hansen Sheboygan, WI

I liked my Representative. She explained everything in detail and helped me thru the process

11 months ago

Reply from Beyond Finance

Hi there-

Thanks for your lovely review! We’re so happy you had such a great experience with our team. We put a lot of work into helping our clients move toward a brighter financial future with care and kindness, so we’ll be sure to pass your wonderful words on to them. Thanks for choosing Beyond Finance!

—Client Success Team at Beyond Finance

Dec. 7th, 2023

star star star star star

Carol Bitting Asheville, NC

Great experience great support very happy I made the call! On my way to be debt free!!!

1 year ago

Reply from Beyond Finance

Hi Carol-

Thank you for the kind words! We are happy to hear about your positive experience with our team. Our team is excited to see the rest of your progress on your journey towards a better financial future.

—Client Success Team at Beyond Finance

Nov. 10th, 2023

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Daniela St Louis, MO

I can give 0 if allowed This is not a trust company, they have the worst customer service, all they do is for they own benefits. They don't even publish bad reviews. I can believe how there is people who trust them

1 year ago

Reply from Beyond Finance

Daniela-

We do not manipulate our reviews in any way. You can see through all of our review channels all of our genuine client interactions. Our team is consistently transparent with each and every one of our clients.

We're sorry to hear your program has not been progressing as you expected. Our team is always here to support each and every one of our clients. Please contact us directly clientsuccess@beyondfinance.com or 800-282-7186.

-Client Success Team at Beyond Finance

Sep. 14th, 2023

star star star star star

Richard Baez Hobart, IN

They really care about their clients. They truly make their clients feel better.

1 year ago

Reply from Beyond Finance

Hi Richard!

Thank you for the positive feedback! We do care about each and every one of our clients and are happy to hear you were able to experience this.

-Client Success Team at Beyond Finance

Sep. 8th, 2023

star star star star star

Martha Payne Tulsa, OK

The amount of time your representatives spent with me, ensuring I understood everything

1 year ago

Reply from Beyond Finance

Hi Martha-

Wow! This is the kind of feedback we live for. We know that our clients deserve all the compassion and support in the world, and we’re so glad to know that we’re meeting that expectation. We’ll be sure to pass on your wonderful words to our team. We look forward to continuing to help you reach your goal of financial freedom.

-Client Success Team at Beyond Finance

Aug. 29th, 2023

star star star star star

Tana Wenzell Elyria, OH

Customer service was outstanding. I felt very supportive throughout the entire experience.

1 year ago

Reply from Beyond Finance

Hi Tana,

Thanks for the feedback! We want all of our clients to have a great experience with our program–we’re happy that our Client Success team gave you the support you needed.

As always, you’re welcome to contact us any time at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Jun. 22nd, 2023

star star star star star

Julia M. Keohane Salem, MA

They were so nice and helpful! It feels like a weight has been lifted off my shoulders.

1 year ago

Reply from Beyond Finance

We LOVE to hear this, Julia! We're so glad we get to help. :)

—Client Success Team at Beyond Finance

Jun. 6th, 2023

star star star star star

Nancy J Wilson Pasadena, TX

Employees are very knowledgeable. Very friendly and instilled confidence in myself.

1 year ago

Reply from Beyond Finance

We love to hear it, Nancy! We definitely want you feeling confident and informed as you begin your journey! We’ll continue to do everything we can to keep you updated on progress, work with your creditors to get each of your enrolled debts resolved, and help you to graduate your program. :)

Client Success Team at Beyond Finance

May. 2nd, 2023

star star star star star

Perry Benton Dallas, TX

Everyone was very helpful made me feel very comfortable with making the decision to work with them

1 year ago

Reply from Beyond Finance

Perry—

Congratulations on taking the first step towards financial freedom! We’re so pleased you’ve already had a positive experience with us, and we’ll continue to do everything we can to keep you updated on progress, work with your creditors to get each of your enrolled debts resolved and help you to graduate your program.

Thanks for choosing Beyond Finance!

- Client Success Team

May. 2nd, 2023

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David P Brooklyn, NY

Very straight forward and to the point. The reps here give you all the information you need to make a decision.

1 year ago

Reply from Beyond Finance

Hi David,

Thanks for the feedback! We want all of our clients to have a great experience with our program so we’re thrilled that our team was able to answer all of your questions and make sure you felt fully informed about the program!

As always, you’re welcome to contact us any time at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

May. 2nd, 2023

star star star star star

Mark Guild Philadelphia, PA

My rep Kelly was great very well spoken. Explained everything to your understanding.

1 year ago

Reply from Beyond Finance

Hi Mark!

We’re so happy to hear about your positive experience with Kelly! We do our very best to ensure our clients are well-informed, cared for, and supported throughout the entire program, so we’ll make sure to pass your kind words on to them! We look forward to helping you resolve all of your enrolled debt.

—Client Success Team at Beyond Finance

Apr. 5th, 2023

star star star star star

Michelle Larson North Platte, NE

The people I spoke to were so friendly and really talked me through the process.

1 year ago

Reply from Beyond Finance

Michelle—

Congratulations on taking the first step toward financial freedom! We’re so pleased you’ve already had a positive experience with us, and we’ll continue to do everything we can to: keep you updated on progress, work with your creditors to get each of your enrolled debts resolved, and help you to graduate your program.

Thanks for choosing Beyond Finance!

- Client Success Team

Mar. 15th, 2023

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Nick Baird Clovis, CA

Everything was pleasant and helpful. I just haven’t heard anything in the following days about where my debt stands

1 year ago

Reply from Beyond Finance

Thank you for sharing, Nick! We are so happy to hear that you’re having a good experience with our team so far.

We’re here to support you. Remember that you can reach out to us with any questions or concerns at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Mar. 7th, 2023

star star star star star

Annie Marie Meno Los Angeles, CA

Very honest, reached out when they said they would, they follow up like they say they will

1 year ago

Reply from Beyond Finance

Thank you for sharing, Annie! We are so happy to hear that you’re having a fantastic experience with our team so far.

We’re here to support you. Remember that you can reach out to us with any questions or concerns at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Mar. 3rd, 2023

star star star star star

Donna Messick

They explained the entire process. Help me pick the option that was best for me.

1 year ago

Reply from Beyond Finance

Donna—

Congratulations on taking the first step toward financial freedom! We’re so pleased you’ve already had a positive experience with us, and we’ll continue to do everything we can to: keep you updated on progress, work with your creditors to get each of your enrolled debts resolved and help you to graduate your program.

Thanks for choosing Beyond Finance!

- Client Success Team

Feb. 22nd, 2023

star star star star star

charles Wilson Houston, TX

Agent was so nice, professional,took up time to help me.You need more employees like him.

1 year ago

Reply from Beyond Finance

Thanks for your lovely review, Charles! We’re so happy you had such a great experience with one of our representatives. We put a lot of work into helping our clients move toward a brighter financial future with care and kindness, so we’ll be sure to pass your wonderful words on to the rest of our team. Thanks for choosing Beyond Finance!

—Client Success Team

Feb. 17th, 2023

star star star star star

Lori O'Fallon, MO

Akala was very kind and helpful. It’s hard to make the call but she made it much easier.

1 year ago

Reply from Beyond Finance

Hi Lori—

We’re happy that you had such a great experience with our representative, Akala! Client support is top of mind for us, so knowing you felt cared for during your call is terrific to hear. We’ll be sure to pass your kind words on to Akala and we’ll continue to be here for you if you ever need any more support!

—Client Success Team at Beyond Finance

Feb. 16th, 2023

star star star star star

Tony G

My representative answered all my questions and achieved or exceeded my expectations. Great job.

1 year ago

Reply from Beyond Finance

Hi Tony,

Thanks for the feedback! We want all of our clients to have a great experience with our program—we’re happy that our Client Success team was able to answer all of your questions.

As always, you’re welcome to contact us any time at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Feb. 3rd, 2023

star star star star star

Baby Simba Denver, CO

Very helpful!!! Every customer representative has been very helpful, I am beyond grateful for them!

1 year ago

Reply from Beyond Finance

Hey there!

Thanks for the great feedback! We are glad to hear that you had a great experience working with our team, and we can't wait to help you move beyond debt!

We’re here to support you. Remember that you can reach out to us with any questions or concerns at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Feb. 3rd, 2023

star star star star star

Louie Sedgewickville, MO

Every one I spoke with were very friendly and courteous. This program is easy to work with.

1 year ago

Reply from Beyond Finance

Louie—

Congratulations on taking the first step towards financial freedom! We’re so pleased you’ve already had a positive experience with us, and we’ll continue to do everything we can to: keep you updated on progress, work with your creditors to get each of your enrolled debts resolved and help you to graduate your program.

Thanks for choosing Beyond Finance!

- Client Success Team

Dec. 19th, 2022

star star star star star

Vicky Rogers Stevens Point, WI

Everyone has been very respectful. They explained everything in detail. Very easy to work with.

1 year ago

Reply from Beyond Finance

Vicky—

The fact that you had such a great experience with our Client Success team is music to our ears!

We're looking forward to helping you move beyond debt! During your program, keep track of your progress by viewing your program online [https://www.beyondfinance.com/] or by contacting us with questions at clientsuccess@beyondfinance.com or 800-282-7186. We’re here to help.

- Client Success Team at Beyond Finance

Dec. 19th, 2022

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Michael Watson Birmingham, AL

This company is the worst of the worst. They have taken $6200 from me in one year and of that 2600 paid to creditors the rest are for fees that they take. I would not use them again if i was paid to.

2 years ago

Reply from Beyond Finance

Michael, we appreciate your feedback.

Core to our program is ensuring that all of our clients fully understand how our debt relief program works—we regret that we missed the mark with you.

It's worth noting that we walk clients through their program fees at enrollment and our program fees are factored into client deposits. However, we cannot, and do not, collect our resolution fees until we have successfully resolved with a creditor, you’ve approved that resolution and you’ve made a payment to that creditor. One of the benefits of our program is that even with our fees included, working with us can be much less expensive than continuing to pay your creditors directly (due to their interest rates and additional fees).

We are sorry that our program has not lived up to your expectations but we would love to continue working with you. Please reach out to us at 800-282-7186 or clientsuccess@beyondfinance.com so that our Client Success team can address your concerns and forge a path forward for your program.

- Client Success Team at Beyond Finance

Dec. 1st, 2022

star star star star star

William David Bender Jacksonville, FL

They were easy to work with and it appears that this was the answer I was looking for.

2 years ago

Reply from Beyond Finance

Hi William,

Thanks for the great feedback, and congratulations on moving beyond debt! We are glad to hear that our program is working for you.

During your program, keep track of your progress by viewing your program online [https://www.beyondfinance.com/] or by contacting us with questions at clientsuccess@beyondfinance.com or 800-282-7186. We’re here to help.

Thanks,

- Client Success Team at Beyond Finance

Nov. 4th, 2022

star star star star star

John Martin San Jacinto, CA

So far so good just started, they layed out what to expect and steps that will be taken

2 years ago

Reply from Beyond Finance

Thanks for leaving us a review, John!

We’re so glad that you chose to enroll in the program, and we can’t wait to help you move beyond debt.

We’re dedicated to keeping you up-to-date with your progress throughout your journey! You can track your debt relief progress by viewing your program online [https://www.beyondfinance.com/], or by contacting us at clientsuccess@beyondfinance.com or 800-282-7186. Thanks for choosing Beyond Finance!

- Client Success Team

Oct. 19th, 2022

star star star star star

Gregory Kluck Mayville, WI

Discussing my needs was a lot easier than I expected. Clearly explained everything.

2 years ago

Reply from Beyond Finance

Hi Gregory—

Your good feedback means so much to us. Our goal is always to help clients to feel comfortable with their program and how it works before we begin. Now that you’ve enrolled, we can start facilitating resolutions with your creditors so that you can live a better, debt-free life! We’re happy to be on this journey with you.

Thanks for choosing Beyond Finance.

- Client Success Team

Sep. 28th, 2022

star star star star star

Kathi Ball Fresno, CA

I spoke with Megan on the phone, she was very helpful and personable. Answered my questions.

2 years ago

Reply from Beyond Finance

Hey Kathi!

We’re so happy to hear about your positive experience with Megan! We do our very best to ensure our clients are well-informed, cared for, and supported through the entire program, so we’ll make sure to pass your kind words on to them! We look forward to helping you resolve all of your enrolled debt.

—Client Success Team at Beyond Finance

Sep. 15th, 2022

star star star star star

Franky Sulphur Springs, TX

Every one has been extremely helpful and kind helping us in consolidating our bills.

2 years ago

Reply from Beyond Finance

Hi Franky,

Thanks for the great review! We’re glad to hear that you’ve had a good experience with our program and team so far!

As always, you’re welcome to contact us at clientsuccess@beyondfinance.com or 800-282-7186. Thanks for choosing Beyond Finance!

- Client Success Team

Sep. 14th, 2022

star star star star star

Amanda DeCesaro Dallas, TX

Very friendly staff that walked me through the whole process and answered all my questions.

2 years ago

Reply from Beyond Finance

Hi Amanda,

Thanks for the great feedback, and congratulations on moving beyond debt! We are glad to hear that you're having a good experience with ourClient Success Team so far.

Thanks,

Client Success Team at Beyond Finance

Aug. 22nd, 2022