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Beyond Finance

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8.5

Overall Score

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Melissa Parham

Consummate professionals and probably the best online user experience I've seen

2 months ago

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Jocelyn Marabiles

They are friendly and helpful, and explained the process clearly

2 months ago

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Will Metcalf

The two operators i spoke on the phone with were extremely professional

2 months ago

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Andrew Crider

It was easy to get the help I need resolving my debt issues.

2 months ago

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William Hernandez

The agent very politely and professionally. Explain everything to me . What to do and not to do

3 months ago

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James Smith

Was a fast process. Everything goes like it should. I should save about $40,000 in interst charges

3 months ago

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Patti Felty

Everything was explained so thoroughly to me, so I could understand what I really needed!!

3 months ago

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Robert Flores

Had a very pleasant experience with the gentleman assisting me. Very caring and informative.

3 months ago

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Grace Ruis

Nothing to dislike. Everyone I’ve encouraged has been very informative, helpful and encouraging.

3 months ago

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Georgia Virgil

I didn't take the service thank you. ....

4 days ago

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Andy Pelegrin

The onboarding process was comprehensive and the staff assisting was great at explaining all information.

3 months ago

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Sarah Martinez

I have only just started with this program, but it feels good so far. The people seem eager to help out, which makes me a little more at ease.

3 months ago

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Misty Bland

Very easy to understand and the customer service is top notch. I wish I would have done this sooner.

4 months ago

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Indira Wehnke

Everything was explained. Went through everything in detail for us to understand our payments and how this works.

4 months ago

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Reply from Beyond Finance

Hi Indira,

We're delighted to know that our team took the time to explain everything clearly and provide you with a comprehensive understanding of your program. Your satisfaction is our priority!

— The Client Success Team at Beyond Finance

Oct. 13th, 2025

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KARINE PEREIRA

Stay away from Beyond for your own good. You will make endless deposits into their account until they finally negotiate a debt of yours, during this process they will advise you to stop paying the debts you were paying and in the process your credit score was destroyed. When they finally negotiate a debt of yours, suppose it is $10,300 and they get a discount of $4,600, do not be happy because this is not the final discount achieved, because Beyond will charge you a 25% commission on top of the total amount of your debt plus fees, so this amount they claim you got as a discount is mere manipulation, because in fact you were paying abusive interest from the bank and you start paying in addition to the interest and having your credit ruined fees, you start paying absurd biweekly fees to Beyond on each deposit made into the consolidated savings account and there is a surprise in your negotiation, the money that was there in your “savings” to pay your debts is all debited at once to cover the “25%” commission. You who previously only diverted money from the bank, are now also stuck in Beyond, which, under sweet talk and false promises, is dragging you into a bottomless pit of payments. There are better ways, negotiate directly with your creditor and avoid promises that are too wonderful.

9 months ago

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Reply from Beyond Finance

Hi Karine,

We want to clarify that your experience does not accurately reflect our practices at Beyond Finance. Our team is dedicated to providing personalized solutions to help clients achieve financial freedom.

Our compensation is based entirely on successful outcomes. We only earn fees when we achieve results that you, the client, have reviewed and approved. This aligns our goals directly with your success.

Additionally, our clients typically see their financial health fully recovered before the end of their program.

We encourage you to reach out to our Client Success team directly so we can address your concerns in detail. Please contact us at clientsuccess@beyondfinance.com or 800-282-7186.

— Beyond Finance

May. 10th, 2025

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Cyndie Lenz

I was very impressed with the professionalism and enthusiasm of your company's associates. I will absolutely recommend you to friends and colleagues.

9 months ago

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Reply from Beyond Finance

Hi Cyndie,

Thank you for your wonderful feedback! We're delighted to hear that our team’s professionalism and enthusiasm made a positive impression on you. Your recommendation truly means a lot.

— The Client Success Team at Beyond Finance

May. 2nd, 2025

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Cristean Maiorano

I would not recommend I started with Beyond about a little over a year ago. At the time I had 5 different debt areas totaling around $25,000. There were 2 large accounts with the majority of the debt, 3 others that had a total of about $3,000. They told me that the deal was I would pay $159 every 2 weeks for 4 years and it would be cleared. At the time of the consultation, I specifically asked about a few things: 1) my credit score was around 720 at the time, how much would this affect it and for how long? 2) Is that going to be enough of a monthly payment? Should I increase to cover the costs so its faster for the negotiations? 3) should I just not include the smaller accounts and pay those off? They told me with great confidence that: - I should absolutely keep every debt account on here. There is absolutely no reason to do hold anything back. - That increasing my payment wouldn't help because it only takes more money out of my pocket monthly and doing this payment plan would work great. -That I shouldn't even need to contact them as long as I stayed on my payment course. - That your credit score WILL take a small short term hit, but all of their customers report back that they see it go "higher than it was before" within a year. Now if we fast forward 20 months later. My credit score is 520, i can't rent a home. This happened because there were SO many delinquent payments from the first 3 smaller accounts that is sent my score down and is not climbing. Then I got a call that the bank is taking legal action and I need to come up with 10,000 in 3 months. OR I can just increase my bi-weekly payment from 159 to 659 dollars ($1400 per month) They mislead me on everything they said. I am sure that if you have a single credit line with a certain amount of debt, this company can help you get a lower rate. If you actually need a debt solution that doesn't involve years of Credit issues and the banks still coming after you in court, I would not go with them. P.S. this exact same thing happened to my fiance and now our household is under larger payments than we had before the program.

9 months ago

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Reply from Beyond Finance

Hi Cristean,

This is not an accurate depiction of the experience at Beyond Finance. It's important to us that all clients feel fully informed and supported. We aim to ensure this through our transparent enrollment process and clear, ongoing communications.

We want to clarify that our approach is to provide personalized solutions tailored to each client’s unique situation, and we are here to help you navigate your path to financial freedom.

It's important to us that our clients feel confident in their financial path. We strive to provide solutions that ultimately lead to financial freedom from debt. Please know that the vast majority of our clients enjoy fully recovered financial health before their program ends.

Please reach out to our Client Success team at clientsuccess@beyondfinance.com or 800-282-7186. We would appreciate the opportunity to review your concerns and work towards a resolution.

— Beyond Finance

May. 2nd, 2025

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Mr Smith

Absolutely terrible experience and borderline fraudulent. I was told to steop contact with all collection agencies for months as Beyond Finance would then start to go to work on my debt resolution. I started to notice barely any progress that they were making with my numerous debts. Then they started reaching out to me stating that they could not move forward without extended documentation and notarized letters despite going through a two and a half hour onboarding call, uploading all of my documentation. Now, they are demanding that I contact all of these businesses that they originally told me to ignore, with the impossible task of asking them to give me extended documentation when I am now beyond delinquent with the accounts. Customer service stopped responding and I was unable to get adequate help and have had my concerns dismissed. This company is fraudulent with their approach and promises to customers. Don't be fooled by them when they settle one or two very outdated and easy to resolve accounts. They will continue to take large chunks of money out of your bank and account and all progress on your debt resolution will slow to a crawl/stop. They have had 2K of my money for my "enrolled debt" that they are supposed to apply to debt resolutions which has been sitting in their pockets for almost a year now and they have still been trying to withdraw money out of my bank account on a bi-weekly basis.

10 months ago

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Reply from Beyond Finance

Hi Mr. Smith,

This is not the experience we aim to provide, nor is it reflective of our principles or the positive outcomes reported by many of our clients. We take your comments seriously, but it's crucial to highlight that our approach has been validated through thousands of positive client outcomes and recognition from leading financial authorities. As a BBB-accredited business, we strive to maintain high standards of service and transparency.

We want to assure you that at Beyond Finance, we operate on a success-based fee structure. This means we only earn our fees by delivering results that our clients have personally reviewed and accepted. Our commitment is to your financial well-being.

We would love the opportunity to answer your questions and provide you with clarity surrounding any steps in our specialized process. We are unable to find your program, but please reach out to our Client Success team at clientsuccess@beyondfinance.com or 800-282-7186.

— Beyond Finance

Apr. 28th, 2025

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Michael Dement

Friendly service. Helpful people. So far so good

1 month ago

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Donna White

I’m new to the program but I’m very happy, so far.

1 month ago

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Anita Gray

I am a new customer who's working with Eboney to get setup she's a very good consultant she was patient and walked me through every step and phase of the process of debt consolidation I'm excited to be working with beyond

2 months ago

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Lisa Willis

The representatives gave me peace of mind, knowing that I made the right decision towards financial freedom. It was a very overwhelming experience, but they did put my mind at ease. Thank you very much.

2 months ago

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Eric Rodriguez

I like that they gave me confidence in the decision I was making, made the process easy and explained everything very well. Even sent me videos on how to handle this type of situation.

1 year ago

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Christine DuBour

I like the idea that Customer Service was very helpful and I was able to understand the process as it was explained to me. I have nothing bad to say about the company or the Customer Service .

1 year ago

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Paula Hudson

I'm early in the process but had a nice long considerate conversation with a specialist and then an on boarding video and conversation. Feel very positive about taking this step with this company

1 year ago

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Leha Linch

They are so nice and understanding. They explained everything and gave me an opportunity to ask questions. My journey has just begun so I am very nervous and excited at the same time.

1 year ago

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Mariela Marrón

Everyone I spoke to was friendly and detailed. They made me feel taken care of and provided relief in a time in my life where I felt overwhelmed. Thank you for being kind and showing compassion when one needs it the most.

1 year ago

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Joseph Tirserio

I really can't rate this 5 out of 5 yet I just started the program ask me again in 6 months to 9 months to see how it is everybody I've talked to has been fantastic I just hope they can come through with what they promise to do.

1 year ago

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Megan Sheeley

Easy to work with, amazing customer service. Our representative was knowledgeable on the subject matter and listened to our concerns. He took the time to answer our questions and followed up with us the next day.

1 year ago

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Shella Ramirez

Before I was worried how to pay each of my monthly credit card payment now I only worried one payment each month and low payment . I'm so thankful I found beyond finance. Thank you so much😇

1 year ago

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Timothy Reardon

Just speaking with Kylie F. over the phone. Made me feel more comfortable about working with your company. Kylie F. was very knowledgeable and made me feel at ease with the process, and follow up call.

1 year ago

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Randy White

Great experience. They made me feel like there was hope, and that I wasn't alone. Very professional and courteous. I would recommend to anyone drowning in debt. Thank you Beyond!

1 year ago

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Reply from Beyond Finance

Hey Randy-

Thanks so much for the feedback and review! We’re thrilled to hear you’ve had a good experience so far. Thank you for choosing Beyond Finance.

—Client Success Team

May. 23rd, 2024

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virginia muldoon

i haven't been with you very long, but so far i'm very pleased with everything.the people are very nice, so pleasent to talk with.They get right on things and get the job going.As i said i haven't been with them long but i don' forsee any problems.

1 year ago Edited April 18, 2024

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Reply from Beyond Finance

Hi there!

Thanks so much for the feedback and review! We’re thrilled to hear you’ve had a good experience so far. Thank you for choosing Beyond Finance.

—Client Success Team

Apr. 25th, 2024

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Shayla Luhman

Stephanie explained everything to me about the program. She was very friendly and answered all my questions. I am so excited to start the program and become debt free soon! Thank you again!

1 year ago

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Reply from Beyond Finance

Hey Shayla-

Thanks for your lovely review! We’re so happy you had a great experience with Stephanie. We care deeply about helping our clients move toward a brighter financial future with care and kindness. Thanks for choosing Beyond Finance!

—Client Success Team

Apr. 17th, 2024

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K M

My representative (Mr. Gill-B.) was patient and walked me through my fears and frustrations. He explained the process and paperwork so that I could make an informed decision. Thank you!

1 year ago

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Reply from Beyond Finance

Hi there-

Wow! These are the types of reviews we live for. We are thrilled to hear about your positive experience so far. We are here to support you along your path toward a debt-free future.

—Client Success Team

Apr. 2nd, 2024

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wendy carnahan

I wanted to Thank Aaron R @ Accredited for his knowledge and exceptional customer service! He really listened and consoled me as well! Amazing and top notch!! Wendy Carnahan

1 year ago

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Reply from Beyond Finance

Wendy-

Thanks so much for the feedback and review! We’re thrilled to hear you’ve had a good experience so far. Thank you for choosing Beyond Finance.

—Client Success Team

Mar. 22nd, 2024

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Breana Garretson Lincoln, NE

From my first conversation the counselor was understanding and gracious. She never made me feel bad for life happening and my situation just assured me we would work together and find an option that worked for me

1 year ago

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Reply from Beyond Finance

Hey Breana-

We’re so happy you had such a great experience with our team. We put a lot of work into helping our clients move toward a brighter financial future. Thanks for choosing Beyond Finance!

—Client Success Team

Mar. 22nd, 2024

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Rue Davis Birmingham, AL

I haven't even started but the team has already given me good advice to get out of debt and gain my life back again. Today's conversation ✨️ and advice was the best and I'm make steps to finalize my program.

1 year ago

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Reply from Beyond Finance

Hey Rue-

Thanks for the feedback! We want all of our clients to have a great experience with us. We’re happy that our Client Success team gave you the needed support.

As always, you’re welcome to contact us any time at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Mar. 6th, 2024

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Deena K Schererville, IN

I liked the person i worked with. He seemed very caring and was most patient walking me thru everything. Looking forward to getting out ot debt that was. huge weight on my shouders.

1 year ago

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Reply from Beyond Finance

Hey Deena-

We’re so happy you had such a great experience with our team. We put a lot of work into helping our clients move toward a brighter financial future. Thanks for choosing Beyond Finance!

—Client Success Team

Mar. 6th, 2024

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Jackie Keystone Heights, FL

Darron was absolutely wonderful. He explained in detail what to expect and how long it would take to clear my debt. I recommend this company to anyone who is trying to get out of debt. I’d give them 10 stars if I could.

2 years ago

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Reply from Beyond Finance

Hi Jackie-

We’re so happy you had such a great experience with our team. We put a lot of work into helping our clients move toward a brighter financial future. Thanks for choosing Beyond Finance!

—Client Success Team at Beyond Finance

Feb. 2nd, 2024

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marya veillon

Maribel, answered all questions. Gave advice we asked for on another situation we were dealing with. She gave us comfort and relief knowing our financial circumstances would be taken care of.

2 years ago

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Reply from Beyond Finance

Hi Marya-

Thanks for your lovely review! We’re so happy you had such a great experience with Maribel. We care deeply about helping our clients move toward a brighter financial future with care and kindness. Thanks for choosing Beyond Finance!

—Client Success Team at Beyond Finance

Jan. 31st, 2024

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Joanne Benjamin San Diego, CA

I like the constant communication and patience they exhibited. They took the time to go over all aspects of the process and were willing to answer any questions and/or clarify anything I needed.

2 years ago

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Reply from Beyond Finance

Hi Joanne-

We’re so glad that you chose to enroll with us, and we can’t wait to help you move beyond debt.

We’re dedicated to keeping you up-to-date with your progress throughout your journey! You can track your progress by going online [https://www.beyondfinance.com/], or by contacting us at clientsuccess@beyondfinance.com or 800-282-7186. Thanks for choosing Beyond Finance!

- Client Success Team at Beyond Finance

Jan. 2nd, 2024

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john flanagan Fayetteville, NC

Jeff was amazing went over in detail everything the program included, love how he was very sincere and genuine on what the plan entailed and next steps, set up my account and dashboard

2 years ago

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Reply from Beyond Finance

Hi John-

Thanks for your lovely review! We’re so happy you had such a great experience with Jeff. We put a lot of work into helping our clients move toward a brighter financial future with care and kindness, so we’ll be sure to pass your wonderful words on to them. Thanks for choosing Beyond Finance!

—Client Success Team at Beyond Finance

Nov. 28th, 2023

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MICHAEL BURBRINK Wilmington, NC

I am working with Marcos and he is very professional and seems like he cares for his customers. He was outstanding and good sense of Humor. I am so happy that I signed on to get my debt issues corrected

2 years ago

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Reply from Beyond Finance

Hey Michael-

Thanks for your lovely review! We’re so happy you had such a great experience with Marcos. We put a lot of work into helping our clients move toward a brighter financial future with care and kindness, so we’ll be sure to pass your wonderful words on to them. Thanks for choosing Beyond Finance!

—Client Success Team at Beyond Finance

Sep. 22nd, 2023

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Mrs jalloh

Friendly and professional staff, very helpful and informative. I tried so hard to get out of debt but interest rates kept easing into my payments so I’m looking forward to this much needed helping hand from beyond

2 years ago

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Reply from Beyond Finance

Hi Mrs Jalloh!

We’re so happy to hear about your positive experience with our team! We do our very best to ensure our clients are well-informed, cared for, and supported through the entire program, so we’ll make sure to pass your kind words on to them! We look forward to helping you resolve all of your enrolled debt.

—Client Success Team at Beyond Finance

Aug. 8th, 2023

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Ken Randolph Galt, CA

Seems to be an interesting program to pay off some of my credit card/loan payments. Not sure how this is going to work as it seems that late payments are going to come from this which will greatly affect my perfect payment record.

2 years ago

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Reply from Beyond Finance

Hey Ken!

Thanks for sharing your thoughts at this early stage in the process.

While it's true that credit score typically sees a drop during the program, the vast majority of our clients report a completely recovered FICO score by the time they graduate from their program. This is because 30% of your credit score is based on “Amounts Owed,” so each time you settle an account, that debt is removed as an active line of credit. Also, “Missed payments,” the reason your score will have seen that drop in the first place, carry less and less weight on your credit score over time, and eventually disappear completely.

It can definitely feel uncomfortable to see a ding to your perfect record, but ultimately, this doesn't reflect on you as a person. And the good news is that with good financial habits, you should see that recovery in the end. Our graduated clients say that saying goodbye to their debt is 100% worth a temporary impact to their credit report.

Please reach out if you have any other questions or concerns about the process! We can be reached through our 24/7 live chat, 800-282-7186, or clientsuccess@beyondfinance.com.

We're glad to be on this journey with you.

Client Success Team at Beyond Finance

Jun. 13th, 2023

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Brent Rowden Carrollton, TX

Great service, eager to help resolve my issues and made it very easy to get setup. Huge kudos to Mark H for expertise in the banking industry to explain my options and made it easy for me to understand everything.

2 years ago

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Reply from Beyond Finance

Hey Brent!

We’re so happy to hear about your positive experience with Mark! We do our very best to ensure our clients are well-informed, cared for, and supported through the entire program, so we’ll make sure to pass your kind words on to him! We look forward to helping you resolve all of your enrolled debt.

—Client Success Team at Beyond Finance

Jun. 6th, 2023

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Lisa Siebert Aransas Pass, TX

Outstanding Customer service. Justin W helped Me make a difficult decision easy. Very knowledgeable and easy to speakto . I'm very happy with the choice to have Beyond Finance represent me.

2 years ago

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Reply from Beyond Finance

Hi there, Lisa—

Thanks for your lovely review! We’re so happy you had such a great experience with Justin. We put a lot of work into helping our clients move toward a brighter financial future with care and kindness, so we’ll be sure to pass your wonderful words on to him!

—Client Success Team at Beyond Finance

May. 16th, 2023

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Steven Dye Granger, IN

I was very grateful that Beyond finance found a solution to my debt problems and just knowing they are on my side. They are very professional and walk you through the entire process.

2 years ago

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Reply from Beyond Finance

Hey Steven—

Your good feedback means so much to us! Our goal is always to help clients to feel comfortable with their program and how it works before we begin. Now that you’ve enrolled, we can start facilitating resolutions with your creditors so that you can live a better, debt-free life! We’re happy to be on this journey with you.

Thanks for choosing Beyond Finance.

Client Success Team

Apr. 26th, 2023

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Jerome Belinsky DeLand, FL

Customer Service Representative Matt and Jessie Technical Support were extremely helpful and personal. The information provided was easily understood enabling me to better understand the program. Electronically the documents were structured well allowing me to move at a fast pace. The overall information provided was efficient and sufficient.

2 years ago

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Reply from Beyond Finance

Hey Jerome!

We’re so happy to hear about your positive experience with Matt and Jessie! We do our very best to ensure our clients are well-informed, cared for, and supported through the entire program, so we’ll make sure to pass your kind words on to them! We look forward to helping you resolve all of your enrolled debt.

—Client Success Team at Beyond Finance

Apr. 26th, 2023