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Beyond Finance

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8.0

Overall Score

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Threase Coleman Austin, TX

When I first called I was very optimistic they would help me to relieve the stress on me by my action, as Jason listened to me with my problem, he did help me to console myself. He was very attentive to me, he explain all the steps I needed to know and made sure I understood. I will forever appreciate him, thank you Jason

4 years ago

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Reply from Beyond Finance

Thank you for your great feedback, Threase! We want all of our clients to feel comfortable on their debt relief journeys and we’re glad that our representative was able to walk you through our process and prepare you to begin your debt relief journey. Thanks for choosing Beyond Finance!

- Client Success Team at Beyond Finance

Feb. 18th, 2022

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Grammy D 082021 Nashville, TN

Everyone has been so knowledgeable, patient and just an overall positive experience. This is something I’ve always been skeptical 🤨 about doing. An the staff with Beyond Finance made me feel comfortable about my decision.

4 years ago

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Reply from Beyond Finance

Thanks for sharing your feedback with us! We want all of our clients to have a great experience with our program, and we are glad that our team was able to help you take your first steps toward a brighter financial future!

As always, you’re welcome to contact us with questions at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Feb. 9th, 2022

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Emlee Nevada, MO

Terry H was excellent to deal with. He made me feel comfortable and made the process smooth. I am excited for my future to be debt free and feel like a weight has been lifted off my shoulders so I can live more in my means. Terry was a sweetheart I am happy to know I can reach out to him when I need to.

4 years ago

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Reply from Beyond Finance

Hi Emlee,

Thanks for the wonderful review! We are so happy that you chose to enroll in the program, and we're glad that our representative Terry was able to get your program off to a good start.

We can't wait to help you move beyond debt. In the meantime, you are always welcome to contact us with questions at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Jan. 18th, 2022

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Kathryn Swim Riverside, CA

Just starting the program but it has excellent ratings from the BBB and looks like a lot of happy customers from many review sites. I know not everyone is helped, but William A was who got me started and he was great. I’ll report back to give an update after I see progress or not.

4 years ago

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Reply from Beyond Finance

Welcome to the program, Kathryn!

Thanks for taking the time to share your experience so early in your program! We know that being burdened by debt can be stressful, but we’re glad that you're giving our program a chance and we're excited to help you move towards a brighter financial future.

We’re committed to keeping you informed as progress is made in your debt resolution journey. You can always track your debt resolution progress by viewing your program online or contact us with questions at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Jan. 18th, 2022

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Anthony Saugus, MA

I don’t know why there are negative comments as Beyond has significantly reduced my debt, helped us close accounts and pay off many accounts. Yes, you have to pay monthly to reduce your debt, but it’s worth it. From owing over 80k, it’s now down around 30k.

5 years ago

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Reply from Beyond Finance

Hello Anthony,

Thanks for the great feedback, and congratulations on moving beyond debt! We’re so glad to hear that our program worked for you.

Thanks,

Client Success Team at Beyond Finance

Jan. 21st, 2022

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Charles Grande

So supportive during this tense time. I have always paid my bills on time

2 months ago

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Reply from Beyond Finance

Hi Charles,
We’re grateful for your kind words and pleased to know that our team was able to support you during this challenging time. Your financial journey is important to us.
— The Client Success Team at Beyond Finance

Feb. 19th, 2026

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Joe Trujillo

Beyond finance is helping me get back on track and get my finance in line .

2 months ago

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Reply from Beyond Finance

Hi Joe,
We’re pleased to hear that Beyond Finance is assisting you in transforming your finances. Your progress means a lot to us!
— The Client Success Team at Beyond Finance

Feb. 19th, 2026

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Alex Rosario

I like the customer service and the efficiency. It was quick and doable.

2 months ago

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Reply from Beyond Finance

Hi Alex,
We're delighted to hear that you appreciated the efficiency and service from our team at Beyond Finance. Thank you for sharing your positive experience!
— The Client Success Team at Beyond Finance

Feb. 19th, 2026

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Claudia Theodore

They were very courteous explain things quite well and very patient

2 months ago

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Reply from Beyond Finance

Hi Claudia,
We're grateful for your kind words and are pleased to hear about your positive experience. Our team at Beyond Finance is dedicated to providing clear and patient support to our clients.
— The Client Success Team at Beyond Finance

Feb. 19th, 2026

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stacey towns

The staff is great !!! They explained everything very thoroughly.

2 months ago

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Reply from Beyond Finance

Hi Stacey,
We’re so glad to hear that our team provided clear explanations and exceptional service! Your positive feedback is greatly appreciated.
— The Client Success Team at Beyond Finance

Feb. 19th, 2026

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Robert Iamunno

Everything seems to be going well. They answered my questions quickly.

2 months ago

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Reply from Beyond Finance

Hi Robert,
We're pleased to hear that everything is going smoothly and that our team was able to assist you promptly. Thank you for sharing your positive experience with us!
— The Client Success Team at Beyond Finance

Feb. 19th, 2026

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Ruth Perry

So far, I am very satisfied. I’m looking forward to working with them.

2 months ago

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Lisa

The initial process was comforting. I felt a sigh of relief.

2 months ago

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Harry Ogg

Very friendly and help. I spoke with some rep that seemed to really care about me and my situation.

2 months ago

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Jason Harris-Murphy

Helping us better our finances through the service provided.

2 months ago

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Maritza Cannone

Great customer service . Very knowledgeable and got me a great deal

2 months ago

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Brian

So far, perfect service and support. My personal rep Veronica is wonderful

2 months ago

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James Lawson (Jim)

I wish I hadn't waited so long to reach out for help with my debt. Now I can breathe again!

3 months ago

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Tammy Damm

My stress has vanished knowing Beyond Finance is helping me!! Thank you for all you do!!

3 months ago

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Ernest Mason

I love the quickness of the program. The people handling my issue were very professional.

3 months ago

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Jennifer Bearden

I am new to this but so far I think its great. My agent, Mr. Low is very thorough and helpful.

3 months ago

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Stephanie Clugh

Just started but so far no problems and have been satisfied with customer service

3 months ago

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Stanley Woo

Janel T., is absolutely professional and knowledgeable. An exceptional representative.

3 months ago

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Rosa M Perez

New customer to this business and i am extremely excited to start with this business.

3 months ago

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blondieruru

Process was explained very well, the rep was very pleasant and not intimidating.

3 months ago

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Tony Merlo

Excellent service and explained in detail to me .Jimmy Song was a great representative

3 months ago

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SHERRY JAHN

I can't thank you enough for helping me get my debt in order and the money I am saving is amazing. You are THE BEST!!!!

4 months ago

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John L Lee

I was a little leary of online advertisment (Fox website) but I realized the representitive was offical.

4 months ago

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yvonne ross

I'm so glad I found them they have changed my life. A friend recommended me to you so glad she did

4 months ago

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Manuel Valle

Amazing customer service, explained everything and made me feel comfortable understanding the decision i made.

4 months ago

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Dee Atkins

Tim.Vega wasvdo helpful, informative and patient. Im very comfortable with the schedule he has worked out for me.

4 months ago

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felicity aguilar

They’re very professional and so nice! It’s worth getting a quote from them before ignoring the help.

4 months ago

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Frankie Wiggins

The quickness of getting back with me. The ease of getting this done and taking pressure off of me.

4 months ago Edited November 20, 2025

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Elizabeth

Just very friendly and understanding people. They were amazing helping to get my debt under control.

5 months ago

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Linda Thurber

They really seemed to care about me and my situation. They did not make me feel humiliated in any way.

5 months ago

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Brandi Key

Everyone has been very helpful and understanding. I asked questions and they explained everything steps by step.

5 months ago

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Andy Pelegrin

The onboarding process was comprehensive and the staff assisting was great at explaining all information.

5 months ago

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Sarah Martinez

I have only just started with this program, but it feels good so far. The people seem eager to help out, which makes me a little more at ease.

5 months ago

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Misty Bland

Very easy to understand and the customer service is top notch. I wish I would have done this sooner.

5 months ago

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Mike Lanzaro

Michele was very patient and helpful during the entire process. She was Amazing and made me feel comfortable every step of the way.

6 months ago

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Reply from Beyond Finance

Hi Mike,

We're grateful to hear about your positive experience with Michele! Our team at Beyond Finance is dedicated to making your journey as comfortable and supportive as possible.

— The Client Success Team at Beyond Finance

Oct. 13th, 2025

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james foutz

Dave T took the time needed to explain everything in detail. Very helpful and professional representative. Couldn’t ask for a better interaction.

6 months ago

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Reply from Beyond Finance

Hi James,

We’re excited to hear about your positive interaction with Dave! Our team at Beyond Finance is committed to providing detailed and professional support to all our clients.

— The Client Success Team at Beyond Finance

Oct. 13th, 2025

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KJ Vi

Professional, included financial numbers that were needed to make an informed decision, and provided materials to explain process to follow.

6 months ago

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Reply from Beyond Finance

Hi there,

We're excited to hear about your positive experience! Our team at Beyond Finance is dedicated to equipping clients with the information they need to make informed decisions. Thank you for recognizing our efforts!

— The Client Success Team at Beyond Finance

Oct. 13th, 2025

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Andy Schwartz

This company is THE WORST. They were in no way upfront about the enormous fees associated with consolidating debt. 25% of the enrolled debt is CRAZY, especially when they can't even guarantee that they'll save you 50% (in my case it was about 42%). Plus, they charge a monthly fee. Also, your credit score will go in the toilet - not for the 6 months they told me, but for the duration of the payback, which in my case was 4 YEARS! DO NOT USE BEYOND FINANCE!

6 months ago

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Reply from Beyond Finance

Hello Andy,

We believe it's essential to clarify some points regarding our practices. The fees you pay are invested in securing the expertise and resources needed to achieve favorable outcomes on your behalf. Remember, our fees are success-based, ensuring that you only pay for outcomes you agree upon.

We assist clients in achieving financial freedom, and many of our clients see their financial health restored before the end of their programs.

We'd like the opportunity to discuss your concerns further. Please reach out to our Client Success team at clientsuccess@beyondfinance.com or 800-282-7186.

— Beyond Finance

Oct. 9th, 2025

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Michelle C

Great customer care and explanation of service. Very happy I made the call to take control and feel relieved of my situation.

6 months ago

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Reply from Beyond Finance

Hi Michelle,

We’re delighted to hear about your positive experience with our team at Beyond Finance. It’s wonderful to know that you feel empowered and relieved in your journey toward financial freedom.

— The Client Success Team at Beyond Finance

Oct. 13th, 2025

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Chris Craighead

I like everything about this company, very professional and knowledgeable. My representatives were very friendly and understanding of my needs.

6 months ago

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Reply from Beyond Finance

Hi Chris,

We're excited to hear you had such a positive experience with our team! Your recognition of our professionalism and understanding is greatly appreciated.

Thank you for sharing your thoughts!

— The Client Success Team at Beyond Finance

Oct. 13th, 2025

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les buchanan

Great assistance, professional personnel who works with you to address your needs and concerns. Very helpful, expeditious service.

6 months ago

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Reply from Beyond Finance

Hi Les,

We’re delighted to hear that you had a positive experience with our team! Your recognition of our commitment to addressing your needs and concerns means a lot to us.

— The Client Success Team at Beyond Finance

Oct. 13th, 2025

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paula headrick

Beyond Finance is extremely slow with settling out accounts. I think their negotiation team needs help . When I first signed up for the program, they failed to tell me they did not check all three credit reports as I was told this over the phone with the customer service rep. They only check one. One of my accounts was missed now I have to go to court for this one because they won’t handle the account because it was missed and when they missed something, they blame it on you! After all you go to them for the help and the assistance are supposed to be good so I was told. I’ve had to go to court three times already. My experience definitely has not been great and I don’t wanna take responsibility for what they know they did.. I also had to go to court and negotiate one of my own accounts and they took like $1800 out of my account for their fees for something they didn’t do. This has been my experience.

9 months ago

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Reply from Beyond Finance

Hi Paula,

We regret to hear about your experience with your account. Our team is eager to assist you in navigating this situation and to continue making progress towards resolving your financial obligations.

Achieving lasting financial health is a structured journey, and our strategic approach is designed to provide you with the most beneficial outcome, including lower monthly payments and a more comfortable financial situation.

Additionally, please know that we earn nothing unless we have been able to reduce your debt burden. Our fees are success-based and we only receive compensation if we have achieved client approved results.

We would like the opportunity to discuss your experience further. Please reach out to our Client Success team at clientsuccess@beyondfinance.com or 800-282-7186.

— The Client Success Team at Beyond Finance

Jul. 9th, 2025

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Beckie Triggs

This company is horrible. I joined their program over a year ago to try to get out of debt. My credit score was falling because my credit was maxed out. My payment history was perfect. I had never missed a payment with my creditors. The interest rates we killing me. After joining the program, I was instructed to stop all payments to my creditors. I agreed with much hesitation. After a year and over $5000 in payments into this program, only 5 of 7 accounts were considered working in the program. 1 account was paid off, the other 4 of the 5 were set up on payment plans. The remaining 2 accts were unresolved. 2 wks ago, I was served court paperwork. I am now being sued by the 2 unresolved creditors. They offered a payment plan but want it paid in a time frame I now cannot budget. Of over $5k in payments, less than $1k has been paid out to creditors. BF has used the remaining money for their fees. Because of their failure to handle my accounts properly and extremely misleading program, I now feel bankruptcy is my only recourse. This company is predatory and in my opinion should be shut down. With all of the money paid to them for their fees, nothing has been resolved and I am in a far worse position financially. I could have used that money to make my own restructure plan with my creditors. DO NOT USE BEYOND FINANCE!

9 months ago

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Reply from Beyond Finance

Hi Beckie,

We want to clarify that the situation you described does not accurately reflect our procedures or the typical client experience. Our strategic timelines are designed to provide the most effective outcomes, including significant savings and reduced stress.

Although some accounts can see legal action, it is unlikely. In fact, though we have worked with thousands of clients in the past, only 1-2% of enrolled accounts have gone into the civil process.

Additionally, we operate on a success-based fee structure, meaning we only earn our fees after delivering results that meet your approval. This approach ensures that our services are both effective and equitable.

Our team is dedicated to client satisfaction and we would like to understand and address your specific concerns. One of our senior team members will reach out to you.

— Beyond Finance

Jul. 8th, 2025

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Monica Maldonado

Our experience with Beyond was the worst mistake we ever made! They tell you they’ll cut your debt in half, but that’s not the full truth. Yes, they may negotiate to settle your debt for less than what you owe, but they also charge you thousands of dollars in fees for that negotiation. As a result, we’re now unable to get any loans or new credit cards. Our credit scores have been severely damaged and marked with delinquencies, and there’s nothing we can do about it. These negative marks will remain on our credit reports for seven years. This was truly the worst financial decision we’ve ever made. Please don’t fall for this trap. If you’re struggling with debt, you’d be better off getting a loan to consolidate your debt into one payment than working with a company that takes your money and ruins your financial life.

9 months ago

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Reply from Beyond Finance

Hi Monica,

This is not the experience we aim to provide, nor is it reflective of our principles or the positive outcomes reported by many of our clients. Our team of professionals is committed to providing top-notch service and effective solutions for your debt challenges. The fees you pay are invested in securing the expertise and resources needed to achieve favorable outcomes on your behalf. Remember, our fees are contingent on achieving results that you approve, ensuring that your success is our success.

Please know that our clients typically see their financial health fully recovered before the end of their program.

Our team is dedicated to client satisfaction and we would like to understand and address your specific concerns. Please reach out to our Client Success team at clientsuccess@beyondfinance.com or 800-282-7186.

— Beyond Finance

Jun. 24th, 2025

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Stephen Arnold

I signed up for the debt consolidation program. James B was fantastic to work with. He explained everything to me and worked with me through my debt issues.

9 months ago

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Reply from Beyond Finance

Hi Stephen,

Thank you for sharing your wonderful experience! We're happy to hear that James was able to assist you effectively and clarify your options. Our team at Beyond Finance is dedicated to guiding our clients toward financial freedom.

— The Client Success Team at Beyond Finance

Jun. 23rd, 2025