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Beyond Finance

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7.8

Overall Score

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Jesse Kalin Charlotte, NC

Rodrigo G was the agent I spot to and he could not have possibly been better. He explained everything to me, took the time to make sure I understood everything, went over all options and was just truly a pleasure to speak with. I will say that being transferred to the other rep after speaking to him seemed redundant as she basically told me the exact same things he did. She was very nice, but it just seemed a little pointless as he told me everything she did beforehand.

3 years ago

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Reply from Beyond Finance

Hi Jesse,

Thanks for the feedback! We want all of our clients to have a great experience–we're sorry that you found a part of your call with our team to be redundant. On the other hand, we're glad that our representative, Rodrigo, was able to fully explain our program to you and prepare you to begin your debt relief journey!

As always, you’re welcome to contact us any time at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Jul. 27th, 2022

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Joe Morales Rio Grande City, TX

From the very beginning of my conversation with the Beyond Finance representative, I felt very comfortable and at easy as he explained how the program worked. I immediately realized that this was the program that would help me pay down my ballooning debt and start saving me thousands of dollars and improving my cash flow situation. After I received Welcoming Kit and reviewed the Debt Resolution Agreement, I knew this was the program to resolve my current financial difficulties and signed up immediately. At this point they have been very transparent and I'm very satisfied with the program.

3 years ago

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Reply from Beyond Finance

Joe—

Congratulations on taking the first step towards financial freedom! We’re so pleased you’ve already had a positive experience with us, and we’ll continue to do everything we can to: keep you updated on progress, work with your creditors to get each of your enrolled debts resolved and help you to graduate your program.

Thanks for choosing Beyond Finance!

- Client Success Team

Jul. 20th, 2022

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Michael Houston, TX

i have been overwhelmed because of health issues and paying bills. borring money. credit cards maxed i couldnt keep up and built up a preety hefty debt. i researched what was my best options. i also researched companies, i am not sure how this will work out, but the strees already is 50 percent less. The people there were awesome exspecially bianca t. i cant say enough of how nice and helpful she was, please the others i talked to. I pray this works. Tkanl you. Michael

3 years ago

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Reply from Beyond Finance

Welcome to the program, Michael! We know that being burdened by debt can be stressful, so we're glad that our program is already alleviating some of that stress and giving you a pathway to your financial goals. We can't wait to help you move beyond debt!

We’re committed to keeping you informed as progress is made on your debt resolution journey: you can always track your debt resolution progress by viewing your program online [http://portal.beyondfinance.com] or by contacting us with questions at clientsuccess@beyondfinance.com or 800-282-7186. We’re here for you.

- Client Success Team at Beyond Finance

Jul. 20th, 2022

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Tor Duncan Lawton, OK

Made it easy to understand my financial situation and ways that they'll work with me and my creditors to help me regain control of my financial future. I can rest easy knowing that with this program I don't have to figure out which bill i can afford to pay and which one will fall by the wayside and destroy my reputation and credit. Thank you Beyond Finance!

3 years ago

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Reply from Beyond Finance

Hi Tor,

We know that being in debt can be stressful, so we’re glad to hear that our program is making you feel hopeful about your financial future and helping you regain control over your finances.

During your program, keep track of your progress by viewing your program online [https://www.beyondfinance.com/] or by contacting us with questions at clientsuccess@beyondfinance.com or 800-282-7186. We’re here to help.

- Client Success Team at Beyond Finance

Jun. 29th, 2022

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Christine Hrinda Staten Island, NY

I came across this company on Google when I was inquiring about credit card consolidation & saw how reputable they were & BBB accredited, so I called & ended up starting the program. Very pleased with the customer service I received during the call & would highly recommend their service. Rep was very helpful, knowledgeable, & understanding. I feel better already knowing I'm on the path to fixing my credit & getting rid of debt that's been weighing me down.

3 years ago

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Reply from Beyond Finance

Hi Christine,

We’re so happy that you chose to enroll in the program, and we can’t wait to help you move beyond debt.

We’re committed to keeping you up-to-date with your progress throughout your debt relief journey! You can track your progress by viewing your program online [https://www.beyondfinance.com/], and contact us with any questions at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Apr. 20th, 2022

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Cathryn Griggs Paris, TN

I was hesitant to consolidate my debt, but after a quick internet search, I found this company. I worked with Terry H and he helped answer all of the questions one might have when they’re new to debt consolidation. I haven’t felt such a sigh of relief in years and I look forward to celebrating the next 4 years with all of the money I am going to be saving because of this company. I am grateful for this company for giving me my quality of life back and to not feel as hassled with credit card debt anymore. Cut the plastic and pay it off! This company will help you achieve those goals!

3 years ago

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Reply from Beyond Finance

Welcome to the program, Cathryn!

Thanks for taking the time to review us! We know that being burdened by debt can be stressful, but we’re excited to help you take your first steps towards a brighter financial future!

We’re committed to keeping you informed as progress is made in your debt resolution journey: you can always track your debt resolution progress by viewing your program online [http://portal.beyondfinance.com] or contact us with questions at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Apr. 13th, 2022

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Justin Garcia Albany, NY

I have a hard time understanding all the negative reviews. I enrolled 3 types of debt a when I started in the program last month and agreed on a twice a month deposit into my escrow account. I make my first deposit and BOOM, I get a settlement offer from my first enrolled account; 14,000 down to 6,000. People are complaining that there are fees. Yes, this is a buisness and given they're representing you with your creditors and saving you tons of money, it's worth it. I encourage more people to give beyond finance a chance.

3 years ago

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Reply from Beyond Finance

Hi Justin,

Thank you for sharing your experience! We're so glad to hear that our program is working for you and helping you resolve your debt!

Your first resolution is an important financial landmark to reach, and we’re excited to be helping you along on your debt relief journey. Thank you for choosing Beyond Finance!

- Client Success Team at Beyond Finance

Feb. 18th, 2022

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Sue Owens Jacksonville, FL

The first contact exceeded all expectations in terms of knowledge of program, interpersonal skills, direction and assistance in completing the documents. She made the experience enjoyable and satisfying. She was a total pleasure and reassuring. Very professional. The second contact was knowledgeable and helpful. Kudos to the entire process of the implementation of the valuable program.

3 years ago

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Reply from Beyond Finance

Hi Sue,

Thanks for leaving us such a great review! We’re happy to hear that our client service has exceeded your expectations so far and that our representatives have been able to support you through your program onboarding and answer all of your questions.

We encourage you to keep reaching out to us whenever you have questions about your program at clientsuccess@beyondfinance.com or 800-282-7186!

- Client Success Team at Beyond Finance

Feb. 18th, 2022

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Judy Flowers Aspen, CO

I wasn’t sure about the call but the spokesperson assured me all was above board. She is very knowledgeable and walked me through the process When I realized how far in debt and the interest I was paying month I felt ashamed that I let it go that far. I feel like I can actually get out of debt instead of ingnoring my debt. I have hope for the future. Thank you.

3 years ago

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Reply from Beyond Finance

Welcome to the program, Judy! We know that being burdened by debt can be stressful, but we’re excited to help you take your first steps towards a brighter financial future.

We’re committed to keeping you informed as progress is made in your debt resolution journey: you can always track your debt resolution progress by viewing your program online or contact us with questions at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Feb. 9th, 2022

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Chewie B Chattanooga, TN

I only started my journey with Beyond Finance a couple of days ago, but I have to say, it has been an extremely pleasant experience so far! They have been able to answer all of my questions and we're incredibly helpful with helping me figure out what I need to do to get my debts settled. The pandemic has hit many of us really hard, and it is nice to see companies helping the average person get out of debt caused by life's issues.

3 years ago

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Reply from Beyond Finance

Thanks for leaving us a review so early in your program, Chewie!

We are happy that you chose to enroll, and we are glad to hear that our team has answered all of your questions and helped you get your program set up.

We’re committed to keeping you up-to-date with your progress throughout your debt relief journey! We encourage you to track your progress by viewing your program online and contact us with any questions at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Jan. 20th, 2022

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Jeffery Day Saraland, AL

WAS ABOUT TO ENTER BANKRUPT PROTECTION . HAD MET DISCUSS MY PROBLEMS. .THINKING ITWAS MY BEST CHOICE STILL WAS RESEARCHING WHAT LAWYER HAD SAID WHEN SAW THREE WORDS "THERES BETTER SOLUTIONS". THOSE WORDS CHANGE MY DIRECTION IN WAYS I DIDNT SEE. NOW IM ON A PATH OF SOLVING A COMPLEX FINANCAL PROBLEM AM IN. BEST OF ALL WONT HAVE CHARTER 13 TIED TO MY NAME AN WALLET FOR LIFE.

4 years ago

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Nelson Tobin

Ryan was excellent!!! He’s very detail oriented and explained everything perfectly to me.

2 months ago

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Jill Rhew

Excellent customer service. Explained every step in detail. Never made me feel stupid.

2 months ago

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William Jenkins

Understanding the current situation. Willing to help with my financial problems.

2 months ago

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Reply from Beyond Finance

Hi William,

We're delighted to hear that our team is providing the support you need with your financial challenges. Our mission at Beyond Finance is to help you on your journey to financial freedom.

— Beyond Finance

Oct. 14th, 2025

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Denise Chavez

Talk about a weight being lifted. I can finally sleep at night. Thank you for all your help.

2 months ago

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Reply from Beyond Finance

Hi Denise,

We're excited to hear that you're feeling a sense of relief! Our team at Beyond Finance is dedicated to helping clients like you achieve financial peace. Thank you for your kind words!

— The Client Success Team at Beyond Finance

Oct. 14th, 2025

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Lisa Means

They were not pushy and gave several different options to look at for my situation.

2 months ago

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Reply from Beyond Finance

Hi Lisa,

We're delighted to hear about your positive experience! It's our goal to create a supportive environment tailored to your needs. Thank you for sharing your experience with us!

— Beyond Finance

Oct. 14th, 2025

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David Olszewski

They were very thorough in their explanations. Friendly, courteous, and understanding.

2 months ago

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Reply from Beyond Finance

Hi David,

Thank you for your kind words! We're excited to hear that our team was able to provide you with thorough and friendly support during your experience with us. Your satisfaction means a lot!

— The Client Success Team at Beyond Finance

Oct. 14th, 2025

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kristyn tobin

Tim was so helpful, professional, and kind. He reassured me I was making the right decision.

2 months ago

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Reply from Beyond Finance

Hi Kristyn,

We’re so glad to hear that Tim was able to provide you with the support and reassurance you needed. Our team at Beyond Finance is dedicated to helping clients make informed decisions on their journey to financial freedom.

— Beyond Finance

Oct. 13th, 2025

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Tim

Easy process. Easy to work with. Team is there to help. Zero hold time so far

2 months ago

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Reply from Beyond Finance

Hi Tim,

We’re excited to hear that you found the process easy and our team helpful! Your positive feedback means a lot to us as we strive to support our clients every step of the way.

— The Client Success Team at Beyond Finance

Oct. 13th, 2025

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Laura Kay Filas

Easy, professional, makes you feel good about making this decision instead of ashamed.

2 months ago

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Reply from Beyond Finance

Hi Laura,

We're delighted to hear that you had a positive experience with our team! It's great to know that you feel empowered in your decision-making. Thank you for your kind words!

— The Client Success Team at Beyond Finance

Oct. 13th, 2025

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Monica Maldonado

Our experience with Beyond was the worst mistake we ever made! They tell you they’ll cut your debt in half, but that’s not the full truth. Yes, they may negotiate to settle your debt for less than what you owe, but they also charge you thousands of dollars in fees for that negotiation. As a result, we’re now unable to get any loans or new credit cards. Our credit scores have been severely damaged and marked with delinquencies, and there’s nothing we can do about it. These negative marks will remain on our credit reports for seven years. This was truly the worst financial decision we’ve ever made. Please don’t fall for this trap. If you’re struggling with debt, you’d be better off getting a loan to consolidate your debt into one payment than working with a company that takes your money and ruins your financial life.

6 months ago

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Reply from Beyond Finance

Hi Monica,

This is not the experience we aim to provide, nor is it reflective of our principles or the positive outcomes reported by many of our clients. Our team of professionals is committed to providing top-notch service and effective solutions for your debt challenges. The fees you pay are invested in securing the expertise and resources needed to achieve favorable outcomes on your behalf. Remember, our fees are contingent on achieving results that you approve, ensuring that your success is our success.

Please know that our clients typically see their financial health fully recovered before the end of their program.

Our team is dedicated to client satisfaction and we would like to understand and address your specific concerns. Please reach out to our Client Success team at clientsuccess@beyondfinance.com or 800-282-7186.

— Beyond Finance

Jun. 24th, 2025

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Stephen Arnold

I signed up for the debt consolidation program. James B was fantastic to work with. He explained everything to me and worked with me through my debt issues.

6 months ago

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Reply from Beyond Finance

Hi Stephen,

Thank you for sharing your wonderful experience! We're happy to hear that James was able to assist you effectively and clarify your options. Our team at Beyond Finance is dedicated to guiding our clients toward financial freedom.

— The Client Success Team at Beyond Finance

Jun. 23rd, 2025

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KARINE PEREIRA

Stay away from Beyond for your own good. You will make endless deposits into their account until they finally negotiate a debt of yours, during this process they will advise you to stop paying the debts you were paying and in the process your credit score was destroyed. When they finally negotiate a debt of yours, suppose it is $10,300 and they get a discount of $4,600, do not be happy because this is not the final discount achieved, because Beyond will charge you a 25% commission on top of the total amount of your debt plus fees, so this amount they claim you got as a discount is mere manipulation, because in fact you were paying abusive interest from the bank and you start paying in addition to the interest and having your credit ruined fees, you start paying absurd biweekly fees to Beyond on each deposit made into the consolidated savings account and there is a surprise in your negotiation, the money that was there in your “savings” to pay your debts is all debited at once to cover the “25%” commission. You who previously only diverted money from the bank, are now also stuck in Beyond, which, under sweet talk and false promises, is dragging you into a bottomless pit of payments. There are better ways, negotiate directly with your creditor and avoid promises that are too wonderful.

7 months ago

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Reply from Beyond Finance

Hi Karine,

We want to clarify that your experience does not accurately reflect our practices at Beyond Finance. Our team is dedicated to providing personalized solutions to help clients achieve financial freedom.

Our compensation is based entirely on successful outcomes. We only earn fees when we achieve results that you, the client, have reviewed and approved. This aligns our goals directly with your success.

Additionally, our clients typically see their financial health fully recovered before the end of their program.

We encourage you to reach out to our Client Success team directly so we can address your concerns in detail. Please contact us at clientsuccess@beyondfinance.com or 800-282-7186.

— Beyond Finance

May. 10th, 2025

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Cyndie Lenz

I was very impressed with the professionalism and enthusiasm of your company's associates. I will absolutely recommend you to friends and colleagues.

7 months ago

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Reply from Beyond Finance

Hi Cyndie,

Thank you for your wonderful feedback! We're delighted to hear that our team’s professionalism and enthusiasm made a positive impression on you. Your recommendation truly means a lot.

— The Client Success Team at Beyond Finance

May. 2nd, 2025

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Cristean Maiorano

I would not recommend I started with Beyond about a little over a year ago. At the time I had 5 different debt areas totaling around $25,000. There were 2 large accounts with the majority of the debt, 3 others that had a total of about $3,000. They told me that the deal was I would pay $159 every 2 weeks for 4 years and it would be cleared. At the time of the consultation, I specifically asked about a few things: 1) my credit score was around 720 at the time, how much would this affect it and for how long? 2) Is that going to be enough of a monthly payment? Should I increase to cover the costs so its faster for the negotiations? 3) should I just not include the smaller accounts and pay those off? They told me with great confidence that: - I should absolutely keep every debt account on here. There is absolutely no reason to do hold anything back. - That increasing my payment wouldn't help because it only takes more money out of my pocket monthly and doing this payment plan would work great. -That I shouldn't even need to contact them as long as I stayed on my payment course. - That your credit score WILL take a small short term hit, but all of their customers report back that they see it go "higher than it was before" within a year. Now if we fast forward 20 months later. My credit score is 520, i can't rent a home. This happened because there were SO many delinquent payments from the first 3 smaller accounts that is sent my score down and is not climbing. Then I got a call that the bank is taking legal action and I need to come up with 10,000 in 3 months. OR I can just increase my bi-weekly payment from 159 to 659 dollars ($1400 per month) They mislead me on everything they said. I am sure that if you have a single credit line with a certain amount of debt, this company can help you get a lower rate. If you actually need a debt solution that doesn't involve years of Credit issues and the banks still coming after you in court, I would not go with them. P.S. this exact same thing happened to my fiance and now our household is under larger payments than we had before the program.

7 months ago

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Reply from Beyond Finance

Hi Cristean,

This is not an accurate depiction of the experience at Beyond Finance. It's important to us that all clients feel fully informed and supported. We aim to ensure this through our transparent enrollment process and clear, ongoing communications.

We want to clarify that our approach is to provide personalized solutions tailored to each client’s unique situation, and we are here to help you navigate your path to financial freedom.

It's important to us that our clients feel confident in their financial path. We strive to provide solutions that ultimately lead to financial freedom from debt. Please know that the vast majority of our clients enjoy fully recovered financial health before their program ends.

Please reach out to our Client Success team at clientsuccess@beyondfinance.com or 800-282-7186. We would appreciate the opportunity to review your concerns and work towards a resolution.

— Beyond Finance

May. 2nd, 2025

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Mr Smith

Absolutely terrible experience and borderline fraudulent. I was told to steop contact with all collection agencies for months as Beyond Finance would then start to go to work on my debt resolution. I started to notice barely any progress that they were making with my numerous debts. Then they started reaching out to me stating that they could not move forward without extended documentation and notarized letters despite going through a two and a half hour onboarding call, uploading all of my documentation. Now, they are demanding that I contact all of these businesses that they originally told me to ignore, with the impossible task of asking them to give me extended documentation when I am now beyond delinquent with the accounts. Customer service stopped responding and I was unable to get adequate help and have had my concerns dismissed. This company is fraudulent with their approach and promises to customers. Don't be fooled by them when they settle one or two very outdated and easy to resolve accounts. They will continue to take large chunks of money out of your bank and account and all progress on your debt resolution will slow to a crawl/stop. They have had 2K of my money for my "enrolled debt" that they are supposed to apply to debt resolutions which has been sitting in their pockets for almost a year now and they have still been trying to withdraw money out of my bank account on a bi-weekly basis.

8 months ago

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Reply from Beyond Finance

Hi Mr. Smith,

This is not the experience we aim to provide, nor is it reflective of our principles or the positive outcomes reported by many of our clients. We take your comments seriously, but it's crucial to highlight that our approach has been validated through thousands of positive client outcomes and recognition from leading financial authorities. As a BBB-accredited business, we strive to maintain high standards of service and transparency.

We want to assure you that at Beyond Finance, we operate on a success-based fee structure. This means we only earn our fees by delivering results that our clients have personally reviewed and accepted. Our commitment is to your financial well-being.

We would love the opportunity to answer your questions and provide you with clarity surrounding any steps in our specialized process. We are unable to find your program, but please reach out to our Client Success team at clientsuccess@beyondfinance.com or 800-282-7186.

— Beyond Finance

Apr. 28th, 2025

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Marion Guzman

Put me at ease withing first 30 minutes of our conversation

1 month ago

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Laura Simmons

Excellent customer service and financial support/ guidance.

1 month ago

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Becky Everett

Awesome care and customer service!! Thanks!!

1 month ago

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Debi Lindebaum

Extremely knowledgeable and could answer my concerns.

1 month ago

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Isabel Lotti

I like the service and the different options

1 month ago

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John French

Empathy, patience and thoughtful education.

1 month ago

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Glenn Cook

There was nothing to dislike. All likes for us!

1 month ago

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Aaron Warren

Amazing service, and representatives that care!

1 month ago

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Patti Dietrich

They were kind and understanding and very supportive

1 month ago

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Laurie Brown

So far I liked all of it. Everyone has been most helpful!

1 month ago

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Joe Tillman,Sr.

Everyone was helpful and they listened to me

1 month ago

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Barbara Sweeney

My whole experience with Beyond Finance has been awesome

1 month ago

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Ramona Diaz

Very specific and clear about the program.

1 month ago

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Roderic Johnson

Mo was excellent! Great service. Keep doing a great.

1 month ago

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Michelle Trump

Alex was very thorough explanation of options

1 month ago

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Salty Stew

Friendly, honest, detailed, answered questions

1 month ago

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Diana Rockwell

Very helpful in explaining everything to me

1 month ago Edited November 8, 2025

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Charles

I like the professionalism, and the app is great too!

1 month ago

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Yaumaris Ramirez

Jensen was awesome and help me explaining all through the process making sure the plan picked was the most accurate for me. He was very professional and understood my worries. When I finished the call it was a very nice feeling that I was doing the right thing. I still need to get more experience about the process and get to know how it works as time pass that’s why I give four start review.

1 year ago

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Michael Cruz

This process may start as 'Nerve-Wracking' and tax your patience, but as unnerving as it may appear, the hope and prayers you make clarify the light at the end of this tunnel. With a little luck, you'll stick it out to the end and reach your financial freedom. Thank you to Beyond Finance for helping me get my life back. Amen.

1 year ago

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Kathleen Keith

All the people I dealt with were helpful and understanding. They answered the questions I had at the time and they were willing to answer any questions I have in the future. The program sounds like it will help me get myself in a better situation or atleast I hope so.

1 year ago

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AJ Greff

Andrea was an absolute pleasure to work with. She walked me through the whole thing and explained everything very thoroughly. What a joy to work with someone that actually cares about you and wants to help and get you in a better spot. Thanks again, Andrea.

1 year ago

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Martha Crum

I enjoyed talking to Ryan B. regarding my particular financial situation. He was extremely helpful and patient with me since I had never had dealings with this sort of institution before. I was very leery and nervous about the entire process until Ryan was able to alleviate all my fears and worries. Thank you for your help and assistance.

1 year ago

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Rhonda Browning

My representative was very well educated at her occupation, she was great at explaining the program to me. She was super knowledgeable, and had great manners and patience with me as I tried following everything she was explaining to me.

1 year ago