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Beyond Finance

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7.8

Overall Score

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Sue Owens Jacksonville, FL

The first contact exceeded all expectations in terms of knowledge of program, interpersonal skills, direction and assistance in completing the documents. She made the experience enjoyable and satisfying. She was a total pleasure and reassuring. Very professional. The second contact was knowledgeable and helpful. Kudos to the entire process of the implementation of the valuable program.

3 years ago

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Reply from Beyond Finance

Hi Sue,

Thanks for leaving us such a great review! We’re happy to hear that our client service has exceeded your expectations so far and that our representatives have been able to support you through your program onboarding and answer all of your questions.

We encourage you to keep reaching out to us whenever you have questions about your program at clientsuccess@beyondfinance.com or 800-282-7186!

- Client Success Team at Beyond Finance

Feb. 18th, 2022

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Judy Flowers Aspen, CO

I wasn’t sure about the call but the spokesperson assured me all was above board. She is very knowledgeable and walked me through the process When I realized how far in debt and the interest I was paying month I felt ashamed that I let it go that far. I feel like I can actually get out of debt instead of ingnoring my debt. I have hope for the future. Thank you.

3 years ago

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Reply from Beyond Finance

Welcome to the program, Judy! We know that being burdened by debt can be stressful, but we’re excited to help you take your first steps towards a brighter financial future.

We’re committed to keeping you informed as progress is made in your debt resolution journey: you can always track your debt resolution progress by viewing your program online or contact us with questions at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Feb. 9th, 2022

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Chewie B Chattanooga, TN

I only started my journey with Beyond Finance a couple of days ago, but I have to say, it has been an extremely pleasant experience so far! They have been able to answer all of my questions and we're incredibly helpful with helping me figure out what I need to do to get my debts settled. The pandemic has hit many of us really hard, and it is nice to see companies helping the average person get out of debt caused by life's issues.

3 years ago

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Reply from Beyond Finance

Thanks for leaving us a review so early in your program, Chewie!

We are happy that you chose to enroll, and we are glad to hear that our team has answered all of your questions and helped you get your program set up.

We’re committed to keeping you up-to-date with your progress throughout your debt relief journey! We encourage you to track your progress by viewing your program online and contact us with any questions at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Jan. 20th, 2022

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Jeffery Day Saraland, AL

WAS ABOUT TO ENTER BANKRUPT PROTECTION . HAD MET DISCUSS MY PROBLEMS. .THINKING ITWAS MY BEST CHOICE STILL WAS RESEARCHING WHAT LAWYER HAD SAID WHEN SAW THREE WORDS "THERES BETTER SOLUTIONS". THOSE WORDS CHANGE MY DIRECTION IN WAYS I DIDNT SEE. NOW IM ON A PATH OF SOLVING A COMPLEX FINANCAL PROBLEM AM IN. BEST OF ALL WONT HAVE CHARTER 13 TIED TO MY NAME AN WALLET FOR LIFE.

4 years ago

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kristyn tobin

Tim was so helpful, professional, and kind. He reassured me I was making the right decision.

2 months ago

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Reply from Beyond Finance

Hi Kristyn,

We’re so glad to hear that Tim was able to provide you with the support and reassurance you needed. Our team at Beyond Finance is dedicated to helping clients make informed decisions on their journey to financial freedom.

— Beyond Finance

Oct. 13th, 2025

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Tim

Easy process. Easy to work with. Team is there to help. Zero hold time so far

2 months ago

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Reply from Beyond Finance

Hi Tim,

We’re excited to hear that you found the process easy and our team helpful! Your positive feedback means a lot to us as we strive to support our clients every step of the way.

— The Client Success Team at Beyond Finance

Oct. 13th, 2025

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Laura Kay Filas

Easy, professional, makes you feel good about making this decision instead of ashamed.

2 months ago

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Reply from Beyond Finance

Hi Laura,

We're delighted to hear that you had a positive experience with our team! It's great to know that you feel empowered in your decision-making. Thank you for your kind words!

— The Client Success Team at Beyond Finance

Oct. 13th, 2025

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Carol

Everyone has been so helpful and took the time to explain everything and answer any questions we had.

3 months ago

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Reply from Beyond Finance

Hi Carol,

We're grateful to hear that our team has provided you with the support you needed and taken the time to address your questions. Your positive experience is what we strive for!

— The Client Success Team at Beyond Finance

Aug. 19th, 2025

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KARINE PEREIRA

Stay away from Beyond for your own good. You will make endless deposits into their account until they finally negotiate a debt of yours, during this process they will advise you to stop paying the debts you were paying and in the process your credit score was destroyed. When they finally negotiate a debt of yours, suppose it is $10,300 and they get a discount of $4,600, do not be happy because this is not the final discount achieved, because Beyond will charge you a 25% commission on top of the total amount of your debt plus fees, so this amount they claim you got as a discount is mere manipulation, because in fact you were paying abusive interest from the bank and you start paying in addition to the interest and having your credit ruined fees, you start paying absurd biweekly fees to Beyond on each deposit made into the consolidated savings account and there is a surprise in your negotiation, the money that was there in your “savings” to pay your debts is all debited at once to cover the “25%” commission. You who previously only diverted money from the bank, are now also stuck in Beyond, which, under sweet talk and false promises, is dragging you into a bottomless pit of payments. There are better ways, negotiate directly with your creditor and avoid promises that are too wonderful.

6 months ago

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Reply from Beyond Finance

Hi Karine,

We want to clarify that your experience does not accurately reflect our practices at Beyond Finance. Our team is dedicated to providing personalized solutions to help clients achieve financial freedom.

Our compensation is based entirely on successful outcomes. We only earn fees when we achieve results that you, the client, have reviewed and approved. This aligns our goals directly with your success.

Additionally, our clients typically see their financial health fully recovered before the end of their program.

We encourage you to reach out to our Client Success team directly so we can address your concerns in detail. Please contact us at clientsuccess@beyondfinance.com or 800-282-7186.

— Beyond Finance

May. 10th, 2025

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Cyndie Lenz

I was very impressed with the professionalism and enthusiasm of your company's associates. I will absolutely recommend you to friends and colleagues.

7 months ago

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Reply from Beyond Finance

Hi Cyndie,

Thank you for your wonderful feedback! We're delighted to hear that our team’s professionalism and enthusiasm made a positive impression on you. Your recommendation truly means a lot.

— The Client Success Team at Beyond Finance

May. 2nd, 2025

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Cristean Maiorano

I would not recommend I started with Beyond about a little over a year ago. At the time I had 5 different debt areas totaling around $25,000. There were 2 large accounts with the majority of the debt, 3 others that had a total of about $3,000. They told me that the deal was I would pay $159 every 2 weeks for 4 years and it would be cleared. At the time of the consultation, I specifically asked about a few things: 1) my credit score was around 720 at the time, how much would this affect it and for how long? 2) Is that going to be enough of a monthly payment? Should I increase to cover the costs so its faster for the negotiations? 3) should I just not include the smaller accounts and pay those off? They told me with great confidence that: - I should absolutely keep every debt account on here. There is absolutely no reason to do hold anything back. - That increasing my payment wouldn't help because it only takes more money out of my pocket monthly and doing this payment plan would work great. -That I shouldn't even need to contact them as long as I stayed on my payment course. - That your credit score WILL take a small short term hit, but all of their customers report back that they see it go "higher than it was before" within a year. Now if we fast forward 20 months later. My credit score is 520, i can't rent a home. This happened because there were SO many delinquent payments from the first 3 smaller accounts that is sent my score down and is not climbing. Then I got a call that the bank is taking legal action and I need to come up with 10,000 in 3 months. OR I can just increase my bi-weekly payment from 159 to 659 dollars ($1400 per month) They mislead me on everything they said. I am sure that if you have a single credit line with a certain amount of debt, this company can help you get a lower rate. If you actually need a debt solution that doesn't involve years of Credit issues and the banks still coming after you in court, I would not go with them. P.S. this exact same thing happened to my fiance and now our household is under larger payments than we had before the program.

7 months ago

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Reply from Beyond Finance

Hi Cristean,

This is not an accurate depiction of the experience at Beyond Finance. It's important to us that all clients feel fully informed and supported. We aim to ensure this through our transparent enrollment process and clear, ongoing communications.

We want to clarify that our approach is to provide personalized solutions tailored to each client’s unique situation, and we are here to help you navigate your path to financial freedom.

It's important to us that our clients feel confident in their financial path. We strive to provide solutions that ultimately lead to financial freedom from debt. Please know that the vast majority of our clients enjoy fully recovered financial health before their program ends.

Please reach out to our Client Success team at clientsuccess@beyondfinance.com or 800-282-7186. We would appreciate the opportunity to review your concerns and work towards a resolution.

— Beyond Finance

May. 2nd, 2025

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Mr Smith

Absolutely terrible experience and borderline fraudulent. I was told to steop contact with all collection agencies for months as Beyond Finance would then start to go to work on my debt resolution. I started to notice barely any progress that they were making with my numerous debts. Then they started reaching out to me stating that they could not move forward without extended documentation and notarized letters despite going through a two and a half hour onboarding call, uploading all of my documentation. Now, they are demanding that I contact all of these businesses that they originally told me to ignore, with the impossible task of asking them to give me extended documentation when I am now beyond delinquent with the accounts. Customer service stopped responding and I was unable to get adequate help and have had my concerns dismissed. This company is fraudulent with their approach and promises to customers. Don't be fooled by them when they settle one or two very outdated and easy to resolve accounts. They will continue to take large chunks of money out of your bank and account and all progress on your debt resolution will slow to a crawl/stop. They have had 2K of my money for my "enrolled debt" that they are supposed to apply to debt resolutions which has been sitting in their pockets for almost a year now and they have still been trying to withdraw money out of my bank account on a bi-weekly basis.

7 months ago

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Reply from Beyond Finance

Hi Mr. Smith,

This is not the experience we aim to provide, nor is it reflective of our principles or the positive outcomes reported by many of our clients. We take your comments seriously, but it's crucial to highlight that our approach has been validated through thousands of positive client outcomes and recognition from leading financial authorities. As a BBB-accredited business, we strive to maintain high standards of service and transparency.

We want to assure you that at Beyond Finance, we operate on a success-based fee structure. This means we only earn our fees by delivering results that our clients have personally reviewed and accepted. Our commitment is to your financial well-being.

We would love the opportunity to answer your questions and provide you with clarity surrounding any steps in our specialized process. We are unable to find your program, but please reach out to our Client Success team at clientsuccess@beyondfinance.com or 800-282-7186.

— Beyond Finance

Apr. 28th, 2025

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Floyd Lee

Great Help, They dropped my payment no problem.

3 weeks ago

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marla sweet

I highly recommend Beyond Finance ,They are very professional in dealing with their clients ,friendly staff and easy t talk to very nice people,and they explain it in a simple way ,thank you very much ,especially to Jennifer and to the other nice lady ,keep up the good work .

2 weeks ago

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Laurie Brown

So far I liked all of it. Everyone has been most helpful!

1 month ago

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Joe Tillman,Sr.

Everyone was helpful and they listened to me

1 month ago

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Barbara Sweeney

My whole experience with Beyond Finance has been awesome

1 month ago

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Ramona Diaz

Very specific and clear about the program.

1 month ago

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Roderic Johnson

Mo was excellent! Great service. Keep doing a great.

1 month ago

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Michelle Trump

Alex was very thorough explanation of options

1 month ago

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Salty Stew

Friendly, honest, detailed, answered questions

1 month ago

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Diana Rockwell

Very helpful in explaining everything to me

1 month ago Edited November 8, 2025

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Charles

I like the professionalism, and the app is great too!

1 month ago

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cmrayjay15@aol.com

Just starting. Need to be able to get more info and get acclimated to the program.

1 month ago

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Renetta Baker

Friendly staff and they took care of my needs.

1 month ago

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Timoci Vatuloka

Information shared was precise and simple

1 month ago

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Dulce

Profesional, informative, kind, knowledgeable

1 month ago

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Mark Murphy

Very pleased with services provided. A life-saver,!

1 month ago

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Mark S

They answered all my questions that I had

1 month ago

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Reply from Beyond Finance

Hi Mark,

We're happy to hear that our team was able to address all your questions effectively. Your satisfaction is important to us, and we're here to support you on your journey to financial freedom.

— The Client Success Team at Beyond Finance

Oct. 14th, 2025

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Casie Neu

Great experience! Really helpful and non judgmental.

1 month ago

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Reply from Beyond Finance

Hi Casie,

We’re so pleased to hear about your positive experience! Our team at Beyond Finance is dedicated to providing helpful and supportive service, and your feedback means a lot to us.

— The Client Success Team at Beyond Finance

Oct. 14th, 2025

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Sonceria Ford

I liked everything so far. I will know later

1 month ago

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Reply from Beyond Finance

Hi Sonceria,

We’re pleased to hear that you’re satisfied with your experience with us so far! Our team at Beyond Finance is dedicated to supporting you on your journey to financial freedom.

— The Client Success Team at Beyond Finance

Oct. 14th, 2025

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Angelito Castro

I like cause lower my bills.it help more

1 month ago

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Reply from Beyond Finance

Hi Angelito,

We’re pleased to hear that your experience with us has helped lower your monthly payments! Our team at Beyond Finance is dedicated to supporting you on your journey to financial freedom.

— The Client Success Team at Beyond Finance

Oct. 14th, 2025

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Kalina Zocchi

Great solution to not have to get another loan

1 month ago

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Reply from Beyond Finance

Hi Kalina,

We're excited to hear that you found our solutions beneficial! Our team at Beyond Finance is dedicated to helping clients like you achieve financial freedom.

— The Client Success Team at Beyond Finance

Oct. 13th, 2025

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Kathleen Keith

All the people I dealt with were helpful and understanding. They answered the questions I had at the time and they were willing to answer any questions I have in the future. The program sounds like it will help me get myself in a better situation or atleast I hope so.

1 year ago

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AJ Greff

Andrea was an absolute pleasure to work with. She walked me through the whole thing and explained everything very thoroughly. What a joy to work with someone that actually cares about you and wants to help and get you in a better spot. Thanks again, Andrea.

1 year ago

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Martha Crum

I enjoyed talking to Ryan B. regarding my particular financial situation. He was extremely helpful and patient with me since I had never had dealings with this sort of institution before. I was very leery and nervous about the entire process until Ryan was able to alleviate all my fears and worries. Thank you for your help and assistance.

1 year ago

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Rhonda Browning

My representative was very well educated at her occupation, she was great at explaining the program to me. She was super knowledgeable, and had great manners and patience with me as I tried following everything she was explaining to me.

1 year ago

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Kevin White

It was a great learning experience speaking with Peter C.. He informed me and guided me to what I needed to do to set myself up for my retirement. Hopefully things will go as planned moving forward with Beyond Financial. Thanks

1 year ago

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SE Edwards

Treated with respect and patience to solve my financial issue. I felt embarrassed because I’ve not done a better job managing my finances. That was not a problem my representative found a way to help me feel better. I am very grateful for the assistance provided by Beyond.

1 year ago

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Susan Wiggins

Like the fact I will be out of debt in 4 yrs compared to 6 yrs if I would have done it myself. As always I’m skeptical about these programs I did some research and most of the company’s have good ratings. We will see in 4 yrs to get my credit score back up.

1 year ago

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DLE

The entire process was very easy and painless, and they took steps to ensure I understood exactly what I was signing up for. They were empathetic and supportive. I will update this review in time, if I feel I need to amend my rating, but so far it was a 5-star experience.

1 year ago

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Sonya Richard

I definitely had a great experience with Ms Teal E. and the other team member that I spoke to. They made me feel comfortable with the decision I made to get the help I needed. Explained the entire process to where I could understand.

1 year ago

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Reply from Beyond Finance

Hey Sonya,

Thanks so much for the feedback and review! We’re thrilled to hear you’ve had a good experience so far. Thank you for choosing Beyond Finance.

—Client Success Team

May. 23rd, 2024

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Sam

Beyond was super helpful, I spoke with a real person and they provided easy content to follow to answer all my questions in one short video. I am really excited to start my debt free life and I have Beyond Finance to thank for that. Thank you!

1 year ago

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Reply from Beyond Finance

Hey Sam,

Thanks for the feedback! We want all of our clients to have a great experience with us. We’re happy that our Client Success team gave you the needed support.

As always, you’re welcome to contact us any time at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

May. 8th, 2024

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Mark Moceri

My experience at this point has been limited. I’ve just started and my first payment has been made to beyond. So far, everyone has been courteous, prompt, and helpful. The process has been explained, and I see my first creditor is being addressed as explained. Will see how it works over time. Support materials are also a plus and continue daily

1 year ago

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Reply from Beyond Finance

Hey Mark-

Thanks for the feedback! We want all of our clients to have a great experience with us. We’re happy that our Client Success team gave you the support you needed.

As always, you’re welcome to contact us any time at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Apr. 17th, 2024

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Mike

Beyond Finance’s staff are very professional, courteous, and understanding. They provide excellent reference material and promptly provided “next step” information. Knowing that my Beyond Finance Rep received the same services convinced me that I was with the right company.

1 year ago

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Reply from Beyond Finance

Hey Mike-

Thanks for your lovely review! We’re so happy you had such a great experience with our team. We care deeply about helping our clients move toward a brighter financial future with care and kindness. Thanks for choosing Beyond Finance!

—Client Success Team

Mar. 22nd, 2024

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Cheryl Peters Chassell, MI

I was nervous about doing this but, Albert answered all my questions in a very profesional manor and made me feel comfortable. I'm glad I reached out to your company for help & glad I'm on the road to getting my life back in order!

1 year ago

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Reply from Beyond Finance

Hey Cheryl-

Thanks for your lovely review! We’re so happy you had such a great experience with our team. We care deeply about helping our clients move toward a brighter financial future with care and kindness. Thanks for choosing Beyond Finance!

—Client Success Team

Mar. 22nd, 2024

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Sharon Weir GA

Just started my experience with Beyond Finance. I’m excited to see they have already started working on my first resolution. I like the prompt notifications. Looking forward to working with them. Hope they don’t disappoint.

1 year ago

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Reply from Beyond Finance

Hey Sharon-

Thanks for the feedback! We want all of our clients to have a great experience with us. We’re happy that our Client Success team gave you the support you needed.

As always, you’re welcome to contact us any time at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Mar. 6th, 2024

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Amy Thomason Las Vegas, NV

Excellent service by Austin, but this 81-year-old's son was concerned and wanted to review your offer to consolidate to be sure this is the correct way to reduce monthly payments and balances owed. If he approves, I will re-start the process.

1 year ago

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Reply from Beyond Finance

Hey Amy-

We’re so happy you had such a great experience with our team. We put a lot of work into helping our clients move toward a brighter financial future. Thanks for choosing Beyond Finance!

—Client Success Team

Feb. 27th, 2024

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Stacy K Memphis, TN

Kevin R was extremely helpful and professional handling my debt issues. He explained everything and really made me feel heard regarding my situation. Everyone at Beyond Finance has made the whole process very easy.. I’m very grateful! Having medical issues.. it’s one less thing I’ve got to worry about! Thanks again!!

1 year ago

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Reply from Beyond Finance

Hi Kevin-

Thanks so much for the feedback and review! We’re thrilled to hear you’ve had a good experience so far. Thank you for choosing Beyond Finance.

—Client Success Team at Beyond Finance

Feb. 20th, 2024

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DawnElizabeth Tucker Wixom, MI

Clarity and the time spent teaching me about how debt, credit cards and credit reports work. Amazed at how easily us consumers can get trapped into a credit card system of unreasonable expectations. I’m so glad there’s a decent sensible way out of paying off debt.

1 year ago

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Reply from Beyond Finance

Hi there!

Thanks so much for the feedback and review! We’re thrilled to hear you’ve had a good experience so far. Thank you for choosing Beyond Finance.

—Client Success Team at Beyond Finance

Feb. 15th, 2024