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Beyond Finance

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8.6

Overall Score

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Patti Felty

Everything was explained so thoroughly to me, so I could understand what I really needed!!

6 months ago

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star star star star star

Robert Flores

Had a very pleasant experience with the gentleman assisting me. Very caring and informative.

6 months ago

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star star star star star

Grace Ruis

Nothing to dislike. Everyone I’ve encouraged has been very informative, helpful and encouraging.

6 months ago

star star star star star

Nelson Tobin

Ryan was excellent!!! He’s very detail oriented and explained everything perfectly to me.

7 months ago

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Jill Rhew

Excellent customer service. Explained every step in detail. Never made me feel stupid.

7 months ago

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William Jenkins

Understanding the current situation. Willing to help with my financial problems.

7 months ago

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Reply from Beyond Finance

Hi William,

We're delighted to hear that our team is providing the support you need with your financial challenges. Our mission at Beyond Finance is to help you on your journey to financial freedom.

— Beyond Finance

Oct. 14th, 2025

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Denise Chavez

Talk about a weight being lifted. I can finally sleep at night. Thank you for all your help.

7 months ago

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Reply from Beyond Finance

Hi Denise,

We're excited to hear that you're feeling a sense of relief! Our team at Beyond Finance is dedicated to helping clients like you achieve financial peace. Thank you for your kind words!

— The Client Success Team at Beyond Finance

Oct. 14th, 2025

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Lisa Means

They were not pushy and gave several different options to look at for my situation.

7 months ago

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Reply from Beyond Finance

Hi Lisa,

We're delighted to hear about your positive experience! It's our goal to create a supportive environment tailored to your needs. Thank you for sharing your experience with us!

— Beyond Finance

Oct. 14th, 2025

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David Olszewski

They were very thorough in their explanations. Friendly, courteous, and understanding.

7 months ago

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Reply from Beyond Finance

Hi David,

Thank you for your kind words! We're excited to hear that our team was able to provide you with thorough and friendly support during your experience with us. Your satisfaction means a lot!

— The Client Success Team at Beyond Finance

Oct. 14th, 2025

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star star star star star

kristyn tobin

Tim was so helpful, professional, and kind. He reassured me I was making the right decision.

7 months ago

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Reply from Beyond Finance

Hi Kristyn,

We’re so glad to hear that Tim was able to provide you with the support and reassurance you needed. Our team at Beyond Finance is dedicated to helping clients make informed decisions on their journey to financial freedom.

— Beyond Finance

Oct. 13th, 2025

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Tim

Easy process. Easy to work with. Team is there to help. Zero hold time so far

7 months ago

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Reply from Beyond Finance

Hi Tim,

We’re excited to hear that you found the process easy and our team helpful! Your positive feedback means a lot to us as we strive to support our clients every step of the way.

— The Client Success Team at Beyond Finance

Oct. 13th, 2025

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Laura Kay Filas

Easy, professional, makes you feel good about making this decision instead of ashamed.

7 months ago

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Reply from Beyond Finance

Hi Laura,

We're delighted to hear that you had a positive experience with our team! It's great to know that you feel empowered in your decision-making. Thank you for your kind words!

— The Client Success Team at Beyond Finance

Oct. 13th, 2025

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Lani Thompson

The agent I talked to was knowledgeable, understanding and didn't talk down to me.

8 months ago

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Reply from Beyond Finance

Hi Lani,

Thank you for recognizing the exceptional support from our team member. We're pleased to hear you had a positive experience and felt respected during your conversation.

— Beyond Finance

Sep. 15th, 2025

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Carol

Everyone has been so helpful and took the time to explain everything and answer any questions we had.

9 months ago

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Reply from Beyond Finance

Hi Carol,

We're grateful to hear that our team has provided you with the support you needed and taken the time to address your questions. Your positive experience is what we strive for!

— The Client Success Team at Beyond Finance

Aug. 19th, 2025

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Adam Filip

The Beyond Finance team is great! They are both friendly and professional, and made the process very easy!

10 months ago

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Donna Buena Vista, Colorado

Appreciate the transparency, knowledge and professionlism. Also appreciate the reassurance and understanding that this is very hard.

2 weeks ago

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deborah a brimmer

I liked that my representative was friendly and patient as I had many questions. He was very thorough in his presentation of the program.

1 month ago

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Reply from Beyond Finance

Hi Deborah,
Thank you for your kind words! We're excited to hear that our team member was able to provide you with a thorough and patient experience. Your satisfaction is our priority.
— The Client Success Team at Beyond Finance

Mar. 25th, 2026

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Annie Maier

Thomas was very helpful and made me feel confident with my decision to get financial help! I'm excited to get going in the program!

1 year ago

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Reply from Beyond Finance

Hi Annie,

Thank you for your wonderful feedback! We’re delighted to hear that Thomas provided you with the support you needed to feel confident in your decision to seek financial help. Our team at Beyond Finance is here to ensure you have a positive experience as you work towards your financial goals.

— The Client Success Team at Beyond Finance

Apr. 28th, 2025

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Lydia Falcon

Great program!! After being explained the whole process , I have to admit it was something that I was wanting to do and I enrolled.

1 year ago

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Reply from Beyond Finance

Hi Lydia,

Thank you for your fantastic feedback! We're excited to hear that our team was able to clearly explain the process and that you've taken the step to enroll in your program. Your commitment to achieving a debt-free future is inspiring, and we’re here to support you every step of the way.

— The Client Success Team at Beyond Finance

Apr. 17th, 2025

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Sarah Richardson

It’s really disappointing when companies misuse applicant information for purposes unrelated to hiring, like attempting to collect on outdated debts that are no longer legally owed. It raises serious ethical concerns about their business practices and how they treat both applicants and employees. Reading through Glassdoor reviews, it’s clear that many people have had similar negative experiences. Transparency and integrity should be the foundation of any reputable company, and unfortunately, not all businesses uphold those standards.

1 year ago

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Larry Vaughn

Great services . I feel strongly that my credit debt will be resolved quickly and professionally. Thank you Beyond Finance.

1 year ago

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Melanie Quinn

I had received great service and was given full knowledge of the process. I was very comfortable as Judith made me feel ar ease

1 year ago Edited December 1, 2024

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William bernath

Tylor is very knowledgeable and compassionate while speaking with me. He understood my situation and was able to help me set my goals.

1 year ago

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Janet

So far, so good! Loved Rodney and the sweet lady I spoke with. Details were clear and well explained. I’m excited about the program!

1 year ago

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Reply from Beyond Finance

Hi Janet,

Thanks for sharing your positive experience with Rodney and our other representative! Our teams prioritize providing exceptional service to our clients, so we truly appreciate you taking the time to recognize us.

— Beyond Finance

Oct. 8th, 2024

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Mary Fox

Zachary H was awesome! He explained everything so clearly! He was so patient and answered all my questions! He’s the best!!

1 year ago

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Darrell Johnson

So far so good. Im new to the program but have been embraced warmly. The onboarding was very helpful and I remain in contact with my representative.

1 year ago

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Chris Barrigher

New customer the staff is reassuring. So far it’s been very informative. I feel like there is some one I can reach out and talk to at any time in the process

1 year ago

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Michael Lucas

Very smooth process. Everything was handled professionally. Cyndee was very knowledgeable and made sure I understood how it all worked.

1 year ago

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Anna Mendaros

Isha was very professional in talking to me and she addressed all I needed to know. I am excited to be debt free in time.

1 year ago

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Michelle Bell

I"ve only been with them a couple of months so It's difficult to give an accurate response to all the questions. So far, so good!

1 year ago

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Kyrstyn Strehlke

It’s just the beginning of my journey in consolidating my debt but so far everyone I have worked with has been very helpful and informative!

1 year ago

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DesertRat

It's early in the process, but, so far, so good. My agent has been quite thorough in explaining the program and the help I might expect.

1 year ago

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Eric hummel

Nathaniel G. was amazing very professional explained everything and how your company works I am excited to be out of debt and stay debt free.

1 year ago

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Robert Noerenberg

My agent was very nice and understanding.. She took all my information and gave me a reasonable amount that would fit my budget… thank you

1 year ago

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Anita J Meikle

Reps. Are understanding and explain the process to better understand what to expect. The downside is the collection calls and drop in credit score

1 year ago

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Johnnie Peoples

I like how professional the agents and how easy the app is to use. Looking forward to my journey to resolve my debt with Beyond.

2 years ago

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Reply from Beyond Finance

Hey Johnnie-

Thanks for the feedback! We want all of our clients to have a great experience with us. We’re happy that our Client Success team gave you the support you needed.

As always, you’re welcome to contact us any time at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

May. 23rd, 2024

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Lorita Renfro

Nick spent so much time with me! He explained everything clearly. It’s like I had a friend on the other end of the phone connection.

2 years ago

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Reply from Beyond Finance

Hey Lorita-

We’re so glad that you chose to enroll with us, and we can’t wait to help you move beyond debt.

We’re dedicated to keeping you up-to-date with your progress throughout your journey! You can track your progress by going online [https://www.beyondfinance.com/], or by contacting us at clientsuccess@beyondfinance.com or 800-282-7186. Thanks for choosing Beyond Finance!

- Client Success Team at Beyond Finance

Apr. 17th, 2024

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Cindy Tomasiak

My experience with Javier was great. What a kind and knowledgeable person he is. He spent time to explain things and care about me. Thank you.

2 years ago

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Reply from Beyond Finance

Hey Cindy-

Thanks for your lovely review! We’re so happy you had a great experience with Javier. We care deeply about helping our clients move toward a brighter financial future with care and kindness. Thanks for choosing Beyond Finance!

—Client Success Team

Apr. 17th, 2024

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Luke Thompson

They were very informative and helped answer any question we may have had. Also were very understanding of our situation and genualy wanted to help.

2 years ago

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Reply from Beyond Finance

Hey Luke-

Thanks for the feedback! We want all of our clients to have a great experience with us. We’re happy that our Client Success team gave you the support you needed.

As always, you’re welcome to contact us any time at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Apr. 17th, 2024

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Falon Okun Hobbs, NM

I am over a year in to the program. I have paid them over 5k and only close to 2k has been paid to my creditors. Beyond is calling me asking for more money each month to settle debts. I know there is no guarantees but it appears they are only worried about getting their money and not settling debts. They only reached out to me to ask for more money or try to get me to apply to a different program.

2 years ago

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Reply from Beyond Finance

Hey Falon-

We want you to know we support your journey towards a better financial future. In rare instances, we may suggest you add additional funds, but this is not required for your program to succeed.
We take these concerns seriously and would like to address them. Please contact our team directly at 800-282-7186.

—Client Success Team at Beyond Finance

Mar. 25th, 2024

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Dawn Herndon Sterling Heights, MI

The people at Beyond Finance are very pleasant, kind, & informational. They put my mind at ease during a very stressful period in my life.

2 years ago

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Reply from Beyond Finance

Hi Dawn-

Thanks so much for the feedback and review! We’re thrilled to hear you’ve had a good experience so far. Thank you for choosing Beyond Finance.

—Client Success Team at Beyond Finance

Feb. 13th, 2024

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cuddlypython@msn.com Prescott, AZ

Representatives have been so kind and encouraging! I feel empowered by Beyond Finance to get debt free and stay that way!

2 years ago

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Reply from Beyond Finance

Hi there-

Thanks so much for the feedback and review! We’re thrilled to hear you’ve had a good experience so far. Thank you for choosing Beyond Finance.

—Client Success Team at Beyond Finance

Jan. 18th, 2024

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Monique Allen District Heights, MD

The customer service representatives were very polite, informative, and took their time with explaining the program and usage of the app.

2 years ago

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Reply from Beyond Finance

HI Monique-

We’re so happy you had such a great experience with our team. We put a lot of work into helping our clients move toward a brighter financial future. Thanks for choosing Beyond Finance!

—Client Success Team at Beyond Finance

Jan. 10th, 2024

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Lynne Holt Tullahoma, TN

I’ve been in the program less than a week and already received tons of helpful information to get me back in control of my life. Thank you !!

2 years ago

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Reply from Beyond Finance

Hi Lynne-

Thank you for the kind words! We are thrilled to hear that you are joining us along your journey towards a debt free life. Thank you for choosing Beyond Finance.

—Client Success Team at Beyond Finance

Nov. 16th, 2023

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Frank P Pittsfield, MA

They settle all my accounts but two. Their reason have changed as to why they can’t settle the last two. I have to call for information about the last two accounts. Because Beyond can’t get anywhere with the CC company. Sure collected all your fees along the way though. Sure they will reply with some lies about what happened. Like I said before run from this company. Sure most of the 5 star reviews were lies anyway. They rather close the account up and take there money and run then help me.

2 years ago

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Reply from Beyond Finance

Frank-

First and foremost, we never lie to any of our clients. We are an AFCC accredited business that has helped over 300,000 consumers on their path to financial freedom and resolved over $3 billion in unsecured debt. We pride ourselves on helping people resolve debt while following debt relief industry guidelines closely by not charging fees upfront, running a transparent business and advocating for consumer rights.

Our fees are performance-based and contingent on our success in settling your debts with your creditors on your behalf. We do not earn any fees until you and a creditor agree to a settlement and at least one payment toward that settlement is made. In the rare instance we cannot settle an account does not mean it was something we did. Creditors can be tricky in this sense.

Our team has been attempting to reach out and give you the support you need. We are eager to hear back. We will be attempting to have a member of our team reach out directly once again. In the meantime, you can contact us at 800-282-7186.

-Client Success Team at Beyond Finance

Sep. 14th, 2023

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Lucy Brownlee Fine Art Las Vegas, NV

I really liked them at first. But I was told that if I made all payments on time, which I did, and paid extra when I could I would be offered a loan in 6 months time. Well it's almost a year. My credit score is worse than ever, and I've asked twice about the loan and been blown off by Beyond telling me its not them but the loan company.

2 years ago

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Reply from Beyond Finance

Lucy-

We are sorry to hear that you have still not yet qualified for the Above Lending Graduation Loan yet. Qualifying for the loan is based on a number of factors including, but not limited to, 6-9 months of on-time full deposits, your debt-to-income ratio, and your credit score (though credit score doesn't weigh as heavily as with most loans). It is entirely up to Above Lending whether a client will qualify for the loan or not. If you do qualify, someone will reach out, but we also want to emphasize that continuing with your Beyond Finance program is just as effective to get out of debt. While the loan can speed up the time to credit score recovery and put an end to creditor harassment, your Beyond program charges no interest, and you'll end up having to pay less overall to reach financial freedom. And the fact that you've made all your deposits in full and on time is great. You're doing everything right, and you're well on your way to a debt free life, whether you qualify for the loan or not.

-Client Success Team at Beyond Finance

Aug. 29th, 2023

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Whitney Buchanan Burnsville, NC

Everyone was so nice and helpful we finally feel like we can make headway on debt and saved us 220 a month on payments! Thank you!

2 years ago

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Reply from Beyond Finance

Hi Whitney-

Thank you for the positive feedback! We are glad to hear that we are helping you save $220 a month! We are excited to help you take control of your finances.

-Client Success Team at Beyond Finance

Aug. 29th, 2023

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LIDO LINDY New York, NY

Everything were More Than I Expected Best Services Ever Very Helpful They Answer All My questions & Explained Everything I Need To Know With Patience

2 years ago

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Reply from Beyond Finance

Hi Lido,

Thanks for the feedback! We’re happy that our Client Success team was able to answer all of your questions.

As always, you’re welcome to contact us any time at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Aug. 22nd, 2023

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tyrone Houston, TX

Be careful and read the fine print, this company is still drawing money out of my account apparently a $215.00 termination fee which no one discuss with me, I am guessing it's my penalty fee for no longer using their service.

2 years ago

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Reply from Beyond Finance

Hey Tyrone,

We strive to be transparent about the fees we earn when you complete a settlement and we are sorry to hear you did not understand our fee structure.

Just to clear things up, we do not charge a fee for canceling our service. The charge you are referring to may be from a settlement fee that our team earned before you left the program. If you decide to leave the program before paying a settlement fee, you are still subject to that fee.

We are sad to see you leave the program and we wish you the best of luck on your journey to financial freedom.

-Client Success Team at Beyond Finance

Aug. 1st, 2023

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Mark Nobles Sierra Vista, AZ

The initial conversation with Diana was great and we found the experience reassuring. We are still in the early days of the process, but so far we are satisfied.

2 years ago

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Reply from Beyond Finance

Mark—

Congratulations on taking the first step towards financial freedom! We’re so pleased you’ve already had a positive experience with us, and we’ll continue to do everything we can to: keep you updated on progress, work with your creditors to get each of your enrolled debts resolved and help you to graduate your program.

Thanks for choosing Beyond Finance!

- Client Success Team at Beyond Finance

Jul. 7th, 2023