Name: Beyond Finance
Rating: 4.6

star star star star star

Linda Morgan Leesburg, FL

I'm very happy with your program and Rodrigo explained everything in detail in order for me to understand it better and i really this because it helps me so much I didn't know there was a program that actually helps you get out of debt because there are a lot of scammers out there you guys are totally awesome

2 years ago

Reply from Beyond Finance

Hi Linda,

Thanks for the great feedback, and congratulations on moving beyond debt! We’re so glad to hear that our program is working for you so far.

As always, you’re welcome to contact us with questions at [email protected] or 800-282-7186.

Thanks,

- Client Success Team at Beyond Finance

Feb. 18th, 2022

star star star star star

Threase Coleman Austin, TX

When I first called I was very optimistic they would help me to relieve the stress on me by my action, as Jason listened to me with my problem, he did help me to console myself. He was very attentive to me, he explain all the steps I needed to know and made sure I understood. I will forever appreciate him, thank you Jason

2 years ago

Reply from Beyond Finance

Thank you for your great feedback, Threase! We want all of our clients to feel comfortable on their debt relief journeys and we’re glad that our representative was able to walk you through our process and prepare you to begin your debt relief journey. Thanks for choosing Beyond Finance!

- Client Success Team at Beyond Finance

Feb. 18th, 2022

star star star star star

Grammy D 082021 Nashville, TN

Everyone has been so knowledgeable, patient and just an overall positive experience. This is something I’ve always been skeptical 🤨 about doing. An the staff with Beyond Finance made me feel comfortable about my decision.

2 years ago

Reply from Beyond Finance

Thanks for sharing your feedback with us! We want all of our clients to have a great experience with our program, and we are glad that our team was able to help you take your first steps toward a brighter financial future!

As always, you’re welcome to contact us with questions at [email protected] or 800-282-7186.

- Client Success Team at Beyond Finance

Feb. 9th, 2022

star star star star star

Emlee Nevada, MO

Terry H was excellent to deal with. He made me feel comfortable and made the process smooth. I am excited for my future to be debt free and feel like a weight has been lifted off my shoulders so I can live more in my means. Terry was a sweetheart I am happy to know I can reach out to him when I need to.

2 years ago

Reply from Beyond Finance

Hi Emlee,

Thanks for the wonderful review! We are so happy that you chose to enroll in the program, and we're glad that our representative Terry was able to get your program off to a good start.

We can't wait to help you move beyond debt. In the meantime, you are always welcome to contact us with questions at [email protected] or 800-282-7186.

- Client Success Team at Beyond Finance

Jan. 18th, 2022

star star star star star

Kathryn Swim Riverside, CA

Just starting the program but it has excellent ratings from the BBB and looks like a lot of happy customers from many review sites. I know not everyone is helped, but William A was who got me started and he was great. I’ll report back to give an update after I see progress or not.

2 years ago

Reply from Beyond Finance

Welcome to the program, Kathryn!

Thanks for taking the time to share your experience so early in your program! We know that being burdened by debt can be stressful, but we’re glad that you're giving our program a chance and we're excited to help you move towards a brighter financial future.

We’re committed to keeping you informed as progress is made in your debt resolution journey. You can always track your debt resolution progress by viewing your program online or contact us with questions at [email protected] or 800-282-7186.

- Client Success Team at Beyond Finance

Jan. 18th, 2022

star star star star star

Anthony Saugus, MA

I don’t know why there are negative comments as Beyond has significantly reduced my debt, helped us close accounts and pay off many accounts. Yes, you have to pay monthly to reduce your debt, but it’s worth it. From owing over 80k, it’s now down around 30k.

3 years ago

Reply from Beyond Finance

Hello Anthony,

Thanks for the great feedback, and congratulations on moving beyond debt! We’re so glad to hear that our program worked for you.

Thanks,

Client Success Team at Beyond Finance

Jan. 21st, 2022

star star star star star

Rica James Westland, MI

The rep helping me was super helpful & clear w/ details of the program.

2 months ago

Reply from Beyond Finance

Hey Rica-

We’re so happy you had such a great experience with our team. We put a lot of work into helping our clients move toward a brighter financial future. Thanks for choosing Beyond Finance!

—Client Success Team at Beyond Finance

Feb. 22nd, 2024

star star star star star

Big Slyck Rochester, NY

love the customer service.explain my plan so i can understand what im getting.

2 months ago

Reply from Beyond Finance

Hi there-

Thanks so much for the feedback and review! We’re thrilled to hear you’ve had a good experience so far. Thank you for choosing Beyond Finance.

—Client Success Team at Beyond Finance

Feb. 20th, 2024

star star star star star

Diana Joyner

Brenda was amazing! She answered all of my questions and got me on my way.

2 months ago

Reply from Beyond Finance

Hi Diana-

Thanks so much for the feedback and review! We’re thrilled to hear you’ve had a good experience so far. Thank you for choosing Beyond Finance.

—Client Success Team at Beyond Finance

Feb. 9th, 2024

star star star star star

Patricia Wenz Carencro, LA

Very nice agent, lots of information and answered all questions

2 months ago

Reply from Beyond Finance

Hi Patricia-

We’re so happy you had such a great experience with our team. We put a lot of work into helping our clients move toward a brighter financial future. Thanks for choosing Beyond Finance!

—Client Success Team at Beyond Finance

Feb. 8th, 2024

star star star star star

Dennis Puhl Oshkosh, WI

very good customer service , answered any questions you have

2 months ago

Reply from Beyond Finance

Hi Dennis-

Thanks so much for the feedback and review! We’re thrilled to hear you’ve had a good experience so far. Thank you for choosing Beyond Finance.

—Client Success Team at Beyond Finance

Feb. 7th, 2024

star star star star star

Ann Kristoff

staff was great and it seems like this was the right choice for me

2 months ago

Reply from Beyond Finance

Hi Ann-

Thanks for the feedback! We want all of our clients to have a great experience with us. We’re happy that our Client Success team gave you the support you needed.

As always, you’re welcome to contact us any time at [email protected] or 800-282-7186.

- Client Success Team at Beyond Finance

Feb. 7th, 2024

star star star star star

Donna Kramer Philadelphia, PA

Jim B was attentive, caring and listened to my story with no judgement.

2 months ago

Reply from Beyond Finance

Hi Donna-

Thanks so much for the feedback and review! We’re thrilled to hear you’ve had a good experience so far. Thank you for choosing Beyond Finance.

—Client Success Team at Beyond Finance

Jan. 31st, 2024

star star star star star

Linda Bailey Aurora, CO

The people I talk to were very nice. They told me exactly what I needed to do. They were not pushy.

3 months ago

Reply from Beyond Finance

Hi Linda-

Thanks so much for the feedback and review! We’re thrilled to hear you’ve had a good experience so far. Thank you for choosing Beyond Finance.

—Client Success Team at Beyond Finance

Jan. 23rd, 2024

star star star star star

Sherry Austin, TX

Very easy to work with. Listened to me and addressed any concerns and questions I had.

3 months ago

Reply from Beyond Finance

Hi there-

Thanks so much for the feedback and review! We’re thrilled to hear you’ve had a good experience so far. Thank you for choosing Beyond Finance.

—Client Success Team at Beyond Finance

Jan. 16th, 2024

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Ted Blakeslee

Beyond collected enough money to pay off one account I did not accept the offer I felt the settlement amount was still to high. Then I asked how much they were charging and it was $900 at that point I fired them. They were only going to reduce my $28,000 debt by $6,000. .

4 months ago

Reply from Beyond Finance

Ted,

Our goal is always to save our clients as much money as possible. We're sorry to hear that we weren't the right fit for you, but we wish you the best on your journey to financial freedom.

- Client Success Team at Beyond Finance

Dec. 15th, 2023

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Frank P Pittsfield, MA

They settle all my accounts but two. Their reason have changed as to why they can’t settle the last two. I have to call for information about the last two accounts. Because Beyond can’t get anywhere with the CC company. Sure collected all your fees along the way though. Sure they will reply with some lies about what happened. Like I said before run from this company. Sure most of the 5 star reviews were lies anyway. They rather close the account up and take there money and run then help me.

7 months ago

Reply from Beyond Finance

Frank-

First and foremost, we never lie to any of our clients. We are an AFCC accredited business that has helped over 300,000 consumers on their path to financial freedom and resolved over $3 billion in unsecured debt. We pride ourselves on helping people resolve debt while following debt relief industry guidelines closely by not charging fees upfront, running a transparent business and advocating for consumer rights.

Our fees are performance-based and contingent on our success in settling your debts with your creditors on your behalf. We do not earn any fees until you and a creditor agree to a settlement and at least one payment toward that settlement is made. In the rare instance we cannot settle an account does not mean it was something we did. Creditors can be tricky in this sense.

Our team has been attempting to reach out and give you the support you need. We are eager to hear back. We will be attempting to have a member of our team reach out directly once again. In the meantime, you can contact us at 800-282-7186.

-Client Success Team at Beyond Finance

Sep. 14th, 2023

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Lucy Brownlee Fine Art Las Vegas, NV

I really liked them at first. But I was told that if I made all payments on time, which I did, and paid extra when I could I would be offered a loan in 6 months time. Well it's almost a year. My credit score is worse than ever, and I've asked twice about the loan and been blown off by Beyond telling me its not them but the loan company.

8 months ago

Reply from Beyond Finance

Lucy-

We are sorry to hear that you have still not yet qualified for the Above Lending Graduation Loan yet. Qualifying for the loan is based on a number of factors including, but not limited to, 6-9 months of on-time full deposits, your debt-to-income ratio, and your credit score (though credit score doesn't weigh as heavily as with most loans). It is entirely up to Above Lending whether a client will qualify for the loan or not. If you do qualify, someone will reach out, but we also want to emphasize that continuing with your Beyond Finance program is just as effective to get out of debt. While the loan can speed up the time to credit score recovery and put an end to creditor harassment, your Beyond program charges no interest, and you'll end up having to pay less overall to reach financial freedom. And the fact that you've made all your deposits in full and on time is great. You're doing everything right, and you're well on your way to a debt free life, whether you qualify for the loan or not.

-Client Success Team at Beyond Finance

Aug. 29th, 2023

star star star star star

Whitney Buchanan Burnsville, NC

Everyone was so nice and helpful we finally feel like we can make headway on debt and saved us 220 a month on payments! Thank you!

8 months ago

Reply from Beyond Finance

Hi Whitney-

Thank you for the positive feedback! We are glad to hear that we are helping you save $220 a month! We are excited to help you take control of your finances.

-Client Success Team at Beyond Finance

Aug. 29th, 2023

star star star star star

LIDO LINDY New York, NY

Everything were More Than I Expected Best Services Ever Very Helpful They Answer All My questions & Explained Everything I Need To Know With Patience

8 months ago

Reply from Beyond Finance

Hi Lido,

Thanks for the feedback! We’re happy that our Client Success team was able to answer all of your questions.

As always, you’re welcome to contact us any time at [email protected] or 800-282-7186.

- Client Success Team at Beyond Finance

Aug. 22nd, 2023

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tyrone Houston, TX

Be careful and read the fine print, this company is still drawing money out of my account apparently a $215.00 termination fee which no one discuss with me, I am guessing it's my penalty fee for no longer using their service.

8 months ago

Reply from Beyond Finance

Hey Tyrone,

We strive to be transparent about the fees we earn when you complete a settlement and we are sorry to hear you did not understand our fee structure.

Just to clear things up, we do not charge a fee for canceling our service. The charge you are referring to may be from a settlement fee that our team earned before you left the program. If you decide to leave the program before paying a settlement fee, you are still subject to that fee.

We are sad to see you leave the program and we wish you the best of luck on your journey to financial freedom.

-Client Success Team at Beyond Finance

Aug. 1st, 2023

star star star star star

Rebecca Victorville, CA

The Customer Service at Beyond Finance have been thorough, professional and kind in explaining their program to be and what to expect forthcoming. Thank you!

9 months ago

Reply from Beyond Finance

Hi Rebecca,

We’re so happy to hear about your positive experience with our team! We do our very best to ensure our clients are well-informed, cared for, and supported through the entire program, so we’ll make sure to pass your kind words on to them! We look forward to helping you resolve all of your enrolled debt.

—Client Success Team at Beyond Finance

Jul. 7th, 2023

star star star star star

R Casey Ricci

Words cannot express how much better I feel now that I am in Beyond Finance’s hands. I had a full nights sleep for the first time in months, I thank Walter for that.

9 months ago

Reply from Beyond Finance

Hi Casey!

Thanks for your lovely review! We’re so happy you had such a great experience with Walter. We put a lot of work into helping our clients move toward a brighter financial future with care and kindness, so we’ll be sure to pass your wonderful words on to them. Thanks for choosing Beyond Finance!

—Client Success Team at Beyond Finance

Jul. 7th, 2023

star star star star star

Jay Tom Glendale, AZ

When i assigned up with BeyondFinance i was leary. THe personnel were all professional and answer all my question. Made me feel at ease. Thank you very much

10 months ago

Reply from Beyond Finance

Hey Jay—

Your cautiousness is so normal, and ultimately, very smart! You definitely want to get all the answers you need when figuring out how to tackle your debt. But we’re so glad our team helped to earn your trust and we’re honored to be able to help you on the path to financial freedom.

Please know that we’ll continue to be here if you ever have questions, concerns, or need some flexibility with your program. Reach out any time at [email protected] or 800-282-7186.

We look forward to seeing you graduate from your program!

Client Success Team at Beyond Finance

May. 30th, 2023

star star star star star

Andyjoey Anchorage, AK

Daniela was very informative, she made the experience comfortable. She was good at explaining everything to me. I feel like this is a step to financial freedom.

10 months ago

Reply from Beyond Finance

Hi Andy—

We’re happy that you had such a great experience with Daniela! Client support is top of mind for us, so knowing you felt so cared for during your call is terrific to hear. We’ll be sure to pass your kind words on to her and we’ll continue to be here for you if you ever need any more support!

—Client Success Team at Beyond Finance

May. 26th, 2023

star star star star star

Judy Pasternak Hanover, PA

So far it’s been great and a great relief of stress lifted off my shoulders! Thanks for everything you have done so far to help in the debt relief problem

11 months ago

Reply from Beyond Finance

Judy—

Congratulations on taking the first step towards financial freedom! We’re so pleased you’ve already had a positive experience with us, and we’ll continue to do everything we can to keep you updated on progress, work with your creditors to get each of your enrolled debts resolved, and help you to graduate your program.

Client Success Team at Beyond Finance

May. 5th, 2023

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Carl Strobridge

The people who worked with us were great

1 month ago

Reply from Beyond Finance

Hey Carl-

We’re so happy you had such a great experience with our team. We put a lot of work into helping our clients move toward a brighter financial future. Thanks for choosing Beyond Finance!

—Client Success Team

Mar. 6th, 2024

star star star star star

Steven Dye Granger, IN

I was very grateful that Beyond finance found a solution to my debt problems and just knowing they are on my side. They are very professional and walk you through the entire process.

1 year ago

Reply from Beyond Finance

Hey Steven—

Your good feedback means so much to us! Our goal is always to help clients to feel comfortable with their program and how it works before we begin. Now that you’ve enrolled, we can start facilitating resolutions with your creditors so that you can live a better, debt-free life! We’re happy to be on this journey with you.

Thanks for choosing Beyond Finance.

Client Success Team

Apr. 26th, 2023

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Jerome Belinsky DeLand, FL

Customer Service Representative Matt and Jessie Technical Support were extremely helpful and personal. The information provided was easily understood enabling me to better understand the program. Electronically the documents were structured well allowing me to move at a fast pace. The overall information provided was efficient and sufficient.

1 year ago

Reply from Beyond Finance

Hey Jerome!

We’re so happy to hear about your positive experience with Matt and Jessie! We do our very best to ensure our clients are well-informed, cared for, and supported through the entire program, so we’ll make sure to pass your kind words on to them! We look forward to helping you resolve all of your enrolled debt.

—Client Success Team at Beyond Finance

Apr. 26th, 2023

star star star star star

Susana San Francisco, CA

Accredited signed me up and the representative Michael H was very knowledgeable and thorough with the service. I would highly recommend him for a promotion. Beyond Finance took over as the step and they were great. Thanks.

1 year ago

Reply from Beyond Finance

Hi Susana—

We’re happy that you had such a great experience with Michael! Client support is top of mind for us, so knowing you felt cared for and fully informed during your call is terrific to hear. We’ll be sure to pass your kind words on to him and we’ll continue to be here for you if you ever need any more support!

—Client Success Team at Beyond Finance

Apr. 26th, 2023

star star star star star

Lorrel N East Lansing, MI

I like how patient my coordinators were and the time they take to walk you through how everything works. You didn’t feel like you were being judged. The app is fantastic and so is the communication.

1 year ago

Reply from Beyond Finance

Lorrel—

Congratulations on taking the first step toward financial freedom! We’re so pleased you’ve already had a positive experience with us, and we’ll continue to do everything we can to: keep you updated on progress, work with your creditors to get each of your enrolled debts resolved, and help you to graduate your program.

Thanks for choosing Beyond Finance!

- Client Success Team

Apr. 5th, 2023

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Christopher Hall Knoxville, TN

So far my experience has been great. It’s hard to leave a five star review when things have just started. If they do what they say they will to help me then I’d be happy to praise them accordingly. But for now the folks that I’ve had the pleasure of speaking with have been great. And they call back when they say they will.

1 year ago

Reply from Beyond Finance

Thanks for leaving us a review, Christopher!

We’re so glad that you chose to enroll in the program, and we can’t wait to help you move beyond debt.

We’re dedicated to keeping you up-to-date with your progress throughout your journey! You can track your debt relief progress by viewing your program online [https://www.beyondfinance.com/], or by contacting us at [email protected] or 800-282-7186. Thanks for choosing Beyond Finance!

- Client Success Team

Feb. 3rd, 2023

star star star star star

Natalie Hughes Pittsburgh, PA

Everyone was very helpful. Thank you to, Tyler, Brandon, Oliver and Olivia for everything they did to set me up on my way to debt freedom, there was one other female but cannot remember her name.

1 year ago

Reply from Beyond Finance

Hey Natalie!

We’re so happy to hear about your positive experience with our team! We do our very best to ensure our clients are well-informed, cared for, and supported through the entire program, so we’ll make sure to pass your kind words on to them! We look forward to helping you resolve all of your enrolled debt.

—Client Success Team at Beyond Finance

Feb. 3rd, 2023

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Lori Sokol Lake Worth, FL

Extremely frustrating. I've been dealing with them for about a year. Initially a great pitch, promising me they would "take care of everything." They've since settled a few of my credit card debts, but I've had to deal with lawyers and the court system, as they are not very conscientious. I have to constantly call and make sure they're doing their job so that I don't keep getting served with court papers! Lazy about ensuring debts are settled and everything is in order. They use the excuse they can only work with the funds available, but they don't do their job very well, even when they do have the funds. Communication sucks - they make "appointments" to speak with me, and then they don't call!

1 year ago

Reply from Beyond Finance

We appreciate you sharing your experience, Lori.

We’re sorry to hear that your creditors chose to go this route. While not every creditor takes this approach, some creditors are unfortunately more aggressive in their debt collection methods than others.

We understand that this is not only a frustrating experience but that it can also be a stressful one as well. we’re sorry you feel you were in need of more support from our team. We want to be there to help our clients navigate experiences like this, however rare, and would love to learn more about your experience and continue working with you.

Give us a call at 800-282-7186 or email [email protected] and we’ll do our best to help you figure out next steps.

- Client Success Team at Beyond Finance

Jan. 4th, 2023

star star star star star

Pam Clevenger

so far, the company has done everything that I have asked an more. Their Customer Service Reps are knowledgeable, and helpful, and the company is assisting me to a debt free future

1 year ago

Reply from Beyond Finance

Pam—

Congratulations on taking the first step toward financial freedom! We’re so pleased you’ve already had a positive experience with us, and we’ll continue to do everything we can to: keep you updated on progress, work with your creditors to get each of your enrolled debts resolved and help you to graduate your program.

Thanks for choosing Beyond Finance!

- Client Success Team

Jan. 4th, 2023

star star star star star

Emma Rodriguez

They were efficient when I originally called them. They were quick and straightened to the point. They guided me through everything I have to do in order to eventually be debt free.

1 year ago

Reply from Beyond Finance

Hey Emma—

Your great feedback means so much to us. Our goal is always to help clients to feel comfortable with their program and how it works before we begin. Now that you’ve enrolled, we can start facilitating resolutions with your creditors so that you can live a better, debt-free life! We’re happy to be on this journey with you.

Thanks for choosing Beyond Finance.

- Client Success Team

Dec. 1st, 2022

star star star star star

lenny salati The Bronx, NY

Such a great experience Destiny was so professional and thorough she was really patient and helped me out. she answered all my questions and concerns. everyone should be like Destiny very very helpful.

1 year ago

Reply from Beyond Finance

Lenny —

Congratulations on taking the first step towards financial freedom! We’re so pleased you’ve already had a positive experience with us, and we’ll continue to do everything we can to: keep you updated on progress, work with your creditors to get each of your enrolled debts resolved and help you to graduate your program.

Thanks for choosing Beyond Finance!

- Client Success Team

Nov. 4th, 2022

star star star star star

Heather Alls McGregor, TX

Nissa R did a wonderful job at explaining everything as we went. She was so helpful to find the right path that we need to take. She answered all of the questions that my husband and I had.

1 year ago

Reply from Beyond Finance

Hi Heather!

Your great feedback means so much to us. Our goal is always to help clients to feel comfortable with their program and how it works before we begin. We're glad to hear that our representative, Nissa, was able to fully explain our process to you.

Now that you’ve enrolled, we can start facilitating resolutions with your creditors so that you can live a better, debt-free life! We’re happy to be on this journey with you.

Thanks for choosing Beyond Finance.

- Client Success Team

Oct. 19th, 2022

star star star star star

Joanne Lombardo Ronkonkoma, NY

Thank you to Veronica B and Damien F for all the patience and explaining everything as to how the program works and how much money beyond fiancé is going to save me every month . Thank you

1 year ago

Reply from Beyond Finance

Hi Joanne,

Thanks for leaving us such a great review! We’re happy to hear that our Client Success team is living up to your expectations.

As always, you’re welcome to contact us at [email protected] or 800-282-7186. Thanks for choosing Beyond Finance!

- Client Success Team

Oct. 19th, 2022

star star star star star

Fanisha Houston, TX

Great experience so far. Looking forward to this Financial lifestyle change. They helped me log into the app. Made sure I had a clear understanding of everything. Great customer service.

1 year ago Edited September 12, 2022

Reply from Beyond Finance

Thanks for the positive feedback, Fanisha!

We know that being in debt can be stressful, so we’re glad to hear that our program is helping you take steps toward a brighter financial future!

During your program, keep track of your progress by viewing your program online [https://www.beyondfinance.com/] or by contacting us with questions at [email protected] or 800-282-7186. We’re here to help.

- Client Success Team at Beyond Finance

Sep. 15th, 2022

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Peter adams

I Reached out to this program following up from a previous program that I was on the was too costly for me . the fees for Beyond Finance are so much better than other companies. And the process are nearly half of the time and cost I will be very appreciative of this process with Beyond Finance and recommended to others

1 year ago Edited September 9, 2022

Reply from Beyond Finance

Hey there Peter,

Thanks for the great feedback! We are glad to hear that our program is working for you so far!

We’re here to support you. Remember that you can reach out to us with any questions or concerns at [email protected] or 800-282-7186.

Client Success Team at Beyond Finance

Sep. 15th, 2022

star star star star star

Kirsten Nesja Chippewa Falls, WI

My experience with Chris U at Beyond Finance has been very smooth and has relieved so much stress from our lives. I would highly recommend this program and Chris if you are feeling overwhelmed with your debt.

1 year ago

Reply from Beyond Finance

Hi Sarah!

The fact that you had such a great experience with our rep, Chris , is music to our ears! It’s vital to us that our team is able to be there for you in a way that makes you feel comfortable, supported and fully informed. Thanks for letting us know that we’re on the right track!

Client Success Team at Beyond Finance

Aug. 25th, 2022

star star star star star

L A Nelson Las Vegas, NV

Considering I am the debtor, BF has been extremely kind in person and via email, in addition to providing assistance and lots of other potential resources. Don't know how they do it

1 year ago

Reply from Beyond Finance

Hi LA,

Thanks for leaving us such a great review! We’re happy to hear that our client service is living up to your expectations.

As always, you’re welcome to contact us at [email protected] or 800-282-7186. Thanks for choosing Beyond Finance!

- Client Success Team at Beyond Finance

Aug. 3rd, 2022

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Loura Layton West Palm Beach, FL

I was given the wrong information regarding the settlement process. I was told the two loans I wanted to settle wouldn’t effect my credit. I have a great credit score and explained I wouldn’t be interested if the settlement would effect my credit score. The agent reassured me that the creditors would be contacted and the creditors wouldn’t charge any late fees or interest fees whiled the process was being negotiated. I signed All paperwork regarding the settlement to be told after the fact that no negotiation would be done until accounts were 120 to 190 days delinquent. I then explained to the agent who was setting up the financial statement that I was misinformed and to cancel the agreement.

1 year ago

Reply from Beyond Finance

Thank you for the feedback, Loura. We always aim for transparency with regard to our process, and we're sorry that you feel the credit implications of the program were not explained clearly. To be clear, participating in our debt resolution program will likely adversely impact your credit for a time. While you may temporarily take one step back in terms of your creditworthiness, you’ll take five steps forward with resolving debt. Once your debt is finally resolved, the effect on your credit can actually be very positive. Practicing positive credit behavior can help you build your creditworthiness back up over time.

We are sorry to hear that our program was not the right fit for you. We’re sad to see you go, but wish you the best of luck in moving beyond debt. We are currently reviewing your calls with our team to find out what happened here and improve our process in the future. If you have any additional questions or concerns, or if you simply want to discuss your experience further, do not hesitate to reach out to us with any other questions or concerns you may have (phone: 800-282-7186 / email: [email protected]).

- Client Success Team

Jul. 20th, 2022

star star star star star

Christi Fort Wayne, IN

From the first phone call to the last they made me feel at ease. They explained everything and just made the first step for me a lot easier. Looking forward to becoming debt free!

1 year ago

Reply from Beyond Finance

Christi —

Thanks for the feedback! We want all of our clients to have a great experience with our program. We’re happy that our Client Success team was able to answer all of your questions about our process and prepare you to begin your debt resolution journey.

As always, you’re welcome to contact us any time at [email protected] or 800-282-7186.

- Client Success Team at Beyond Finance

Jul. 20th, 2022

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April Whitehead McMinnville, TN

I’m still thankful for the assistance given for settling my debt. However, my accounts have all been paid and I still have over $2000 in my account two months after my final payment. My account is still open with monthly fees still coming out. Ive been checking in daily and given multiple timelines and stories. I’m currently paying Above for the graduation loan that was to close this account. Beyond is still holding the overage that I am making payments on. All I’ve been given is double talk with zero answers. I was told it would be resolved within 60 days, then on Monday I was told it was escalated. On Wednesday I was told 3-5 days from Monday. On Thursday, I was told 7-10 days from some unknown date that the representative wouldn’t disclose. Today I was told to call and speak to a manager. No manager came on the phone. I was told that an email would be sent to a manager and would be responded to within 72 hours! Ive had to contact the BBB as I feel at this point I am getting played for more money.

1 year ago

Reply from Beyond Finance

We appreciate your feedback, April. We are glad that you were able to make the transition to Above Lending, but we're sorry that you experienced payment issues with your Dedicated Account.

After a thorough review of your program, we have issued you a refund. For any other questions or concerns regarding your program, please reach out to us at 800-282-7186 or [email protected].

- Client Success Team

Jul. 8th, 2022

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Della Explains Albuquerque, NM

The person that I signed up with (Aaron G.) was super nice, helpful and informative. He really helped me put together a solid plan. He also made sure to really explain everything.

1 year ago

Reply from Beyond Finance

Thanks for your wonderful feedback, Della! We want all of our clients to feel comfortable on their debt relief journeys. We’re glad to hear that our representative, Aaron, was able to get you set up with a debt resolution program tailored to your needs.

During your program, keep track of your progress by viewing your program online [https://www.beyondfinance.com/] or by contacting us with questions at [email protected] or 800-282-7186. We’re here to help.

- Client Success Team at Beyond Finance

Jun. 14th, 2022

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Brenda Bramlett Etta, MS

I was in need of help, I contacted them and then I didn’t have worry about a thing. They jumped right in started their Process I felt very comfortable that I would be taken care of Thanks

1 year ago

Reply from Beyond Finance

Hey Brenda,

Thanks for the great feedback, and congratulations on moving beyond debt! We are glad to hear that our program is working for you.

During your program, keep track of your progress by viewing your program online [https://www.beyondfinance.com/] or by contacting us with questions at [email protected] or 800-282-7186. Thanks for choosing Beyond Finance!

- Client Success Team at Beyond Finance

Jun. 2nd, 2022

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Cheyenne Reno, NV

I've been working with them for about 3 years now. I was hoping they'd settle my debt for a atleast a bit less then my balance but most of my settlements have been way more than the actual balance. At that point, I feel like I should have just paid the creditors directly now that I have the ability to do so. Theyre pleasant to work with but theyre costing me more money.

1 year ago

Reply from Beyond Finance

Hi Cheyenne,

We appreciate your feedback and we are sorry to hear that your experience with your program has not lived up to your expectations. Our top priority is to help our clients resolve their debt, saving them as much money and time as possible. Unfortunately, not all creditors approach resolutions the same way and savings cannot always be guaranteed.
We'd like to note that our program is generally much less expensive than remaining in the cycle of making minimum payments to your creditors, which comes with its own interest and fees. We'd love to discuss your experience further.

Please reach out to our team to discuss your experience further and get next steps for your program at [email protected] or 800-282-7186.

- Client Success Team at Beyond Finance

May. 6th, 2022

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Keith Pool Omaha, NE

Actually just called to get information about the program they were very respectful and went in detail by detail and lowered my payment so much that I signed up the same day best choice I ever made

2 years ago

Reply from Beyond Finance

Welcome to the program, Keith! We are excited to help you take your first steps towards a brighter financial future.

We’re committed to keeping you informed as progress is made in your debt resolution journey. You can always track your debt resolution progress by viewing your program online [http://portal.beyondfinance.com] or contact us with questions at [email protected] or 800-282-7186.

- Client Success Team at Beyond Finance

May. 6th, 2022