Beyond Finance
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Ann Durfee Birmingham, AL
From the time I called for help I knew they were good at their jobs. They explained throughly how the program works. They walked me through each phase of the journey.
7 months ago
Reply from Beyond Finance
Hi Ann,
Thanks for the great feedback, and congratulations on moving beyond debt! We are glad to hear that you're feeling confident about your debt resolution journey and got the support you needed from our team from the very beginning!
Thanks,
Client Success Team at Beyond Finance
Aug. 12th, 2022
Jewelleah Kempers Los Angeles, CA
I need everyone who reads this to understand something extremely important about this company. If you value your credit SCORE, run from these people. But if you simply do not care about your score and want to reduce the amount you owe....FILE BANKRUPTCY INSTEAD. Because no matter what, these people are NOT paying down your owed balances! Nope! I can prove it! My credit report from experian shows all of my trade lines and the amounts paid for each one for all the years they have been open. Beyond Finance paid NOTHING on the 6 accounts I handed over to them to manage. Nothing! Then after 6 months of NO PAYMENTS my trade lines began DISCHARGING THE DEBT AND CLOSING THE ACCOUNTS. And because of 6 months of fees many accounts went over their limits! So for example, my limit was 4400 on one account. I owed them 3600. After 6 months of Beyond Finance telling me to ignore all calls and letters from the creditors, this account now says C.O. (charged off) and CLOSED AT CREDITORS REQUEST. My credit report shows a high balance of 4580 and an amount of $50 paid in settlement, 4530 dis charged (written off as bad debt) therefore, I now look like a total flake who goes over my limit then runs without paying! This is what Beyond Finance does! I sincerely with all my heart believe that every positive review here has only just signed up with this company and has yet to experience the damage and the theft of their credit and money. Bankruptcy would be safer, kinder and save you more money by far. I am about to take this company to court and make them answer for their crimes, if anyone wants to join me in a multi-party lawsuit, contact me on Facebook: Jewelleah Kempers
Oh and one more critical point I need to make is that their company "responses" published below this review are AUTO RESPONDER REPLIES that showed up 10 seconds after I submitted this review, BEFORE IT WAS EVEN PUBLISHED ON THE WEBSITE TO THE PUBLIC. They have several varieties of responses but this one was the exact same response as another client received, and again it immediately showed up after I hit the submit review button. They do not read these and do not intend on "fixing" their profitable scam!
That's all I can say is: RUN!
7 months ago Edited August 17, 2022
Reply from Beyond Finance
We appreciate you sharing your feedback, Jewelleah. We always aim for transparency with regard to our process, and we're sorry that there's been some confusion about how our program works.
We pride ourselves on prioritizing our clients’ best interests while we work with their creditors. From the time of enrollment, our team actively works to reach resolutions that save you as much money as possible. Because we customize each program to meet every client's specific needs, resolution times may vary and it can potentially take up to six months or longer to reach your first resolution and subsequent ones.
Wed’d like note that after this initial period, many of our clients see their scores improve as their debt is resolved. Our surveys show that while 30% of our clients had the same score they entered and exited the program with, an additional 50% of our clients actually saw their creditworthiness improve by the time they graduated.
We’d like to further discuss your experience with our program. Please give us a call at 800-282-7186 or email [email protected] with your name, email address and phone number so we can get in touch as soon as possible. It’s important to us at Beyond Finance that we’re able to address your concerns.
- Client Success Team
Aug. 15th, 2022
Chelsea Barber LA
Whatever you do not do it! It is a huge scam. The money that you owe the banks, just call your banks and ask them to turn off your credit cards and that you can pay them off. Beyond finance will end up making you spend the same amount of money, if not more because they’re cut off the top is the equivalent of what you owe at the very end. If they settle something for $11,000, believe you will be paying $17,000 for that. No one will ever contact you, no one will ever have information, no understand what’s going on and why you were so frustrated.
When you give them basic math, they still say well we saved you half, but what they’re not saying is we may have saved you half of the banks and paid the bank half, but we also took a lot of money for ourselves. So basically yes you may have said giving it to pacifically to the bank, but you’re giving another house specifically to now which is just as much as what you owe. You were basically paying the same amount of money to ruin your credit score for years. I have completely graduated out of Beyond Finance within two years, paying way more money than I even owe to begin with.
I went in $27,000 due to the pandemic not being able to work for a year. I foolishly called a credit relief that sold me to the devil. I am now paying about $28,000 total with all of their fees.
When I started my credit score was 740, within two years it got as low as 495 by being with Beyond Finance. Now it is 635 which is still poor. I’ve paid everything off, and I owe nothing left. I’ve paid more than I ever owed to begin with. This was the biggest mistake I’ve ever made in my life and I really hope that someone reads this and does not sign up with accredited, freedom, debt relief, because they will sell you to this party. They are rude, and they do not know what they are doing. This whole company is a major scam. Please stay very very far away.
7 months ago
Reply from Beyond Finance
Thank you for the feedback, Chelsea. We are looking into this for you and will be reaching out as soon as possible to resolve this matter. In the meantime, you can contact us at 800-282-7186 or [email protected] to speak directly with a member of our team.
- Client Success Team
Aug. 12th, 2022
Nancy Hamburg, NY
So far I really liked how everything was explained and reexplained (if needed) with such clarity and patience. I’m excited to get myself back on track.
7 months ago
Reply from Beyond Finance
Nancy—
Congratulations on taking the first step towards financial freedom! We’re so pleased you’ve already had a positive experience with us, and we’ll continue to do everything we can to: keep you updated on progress, work with your creditors to get each of your enrolled debts resolved and help you to graduate your program.
Thanks for choosing Beyond Finance!
- Client Success Team
Aug. 3rd, 2022
Review Source
Sandy W Foust Calvert City, KY
So far I enjoy your positive attitude to my situation. Your continue contact with me about the progress of the program. I feel your are and are going to be of a great benefit to my future.
8 months ago
Reply from Beyond Finance
Sandy—
Congratulations on taking the first step towards financial freedom! We’re so pleased you’ve already had a positive experience with us, and we’ll continue to do everything we can to: keep you updated on progress, work with your creditors to get each of your enrolled debts resolved and help you to graduate your program.
Thanks for choosing Beyond Finance!
- Client Success Team
Aug. 3rd, 2022
Pamela Moretz Oak Ridge, TN
The two ladies I spoke with explained everything was knowledgeable of the way the plan works. I would recommend anyone with debt to go with this company.
8 months ago
Reply from Beyond Finance
Hi Pamela,
Thanks for the feedback! We want all of our clients to have a great experience with our program—we’re happy that our representatives were able to fully explain our process to you and prepare you to begin your debt resolution journey.
As always, you’re welcome to contact us any time at [email protected] or 800-282-7186.
- Client Success Team at Beyond Finance
Jul. 20th, 2022
Jillian Grand Rapids, MI
Don't do it! Beyond has had 25k of my money to settle all of my debts since 3/17/22. They have sat on the last debt for four months. I called the creditor myself and they told me Beyond had called them one time on 6/17/22 AFTER I asked Beyond for the status. Beyond promised to pay on 6/30/22 (no idea why they delay after I approve) and did NOT pay as promised until 7/11/22 when I AGAIN called the creditor who confirmed they had not yet been paid. They do not connect their customers with the individuals who are actually doing the work. Their responses are either completely wrong or a template answer. Of course they took their fee for this settlement on 7/1/22 LOL. I paid Beyond almost 9k in fees and wouldn't complain if they simply did their job. There are better options out there for you.
8 months ago
Reply from Beyond Finance
Jillian —
We appreciate your feedback and we're sorry to hear that your experience with our program and our team did not live up to your expectations.
Our Client Success Team is the best equipped to help our clients navigate their programs and resolve issues. After a careful review of your account, we have determined that a member of our team has reached out to you to discuss your program in detail and address your concerns.
If you have any additional questions, please feel free to reach out to our Client Success team through our live chat support, at [email protected] or at 800-282-7186.
Client Success Team at Beyond Finance
Jul. 20th, 2022
Review Account
This is a for profit company. Basically this is what happens:
- pay bi weekly amounts to a bank account that is set up through Beyond
- eventually they will settle an account for half, usually start with smallest one
- once customer agrees to the settlement they charge 25% fee to the customer within a few days
- on my initial agreement with Beyond it says the fees are 25% and indicates it’s an average of 6% a year but it’s not, the entire fee is taken right away instead of over time
- The fee from Beyond is so high that there is not enough money in the account for any other settlements. For example there was around $600 in the bank account due to my bi-weekly deposits. Beyond settled an account and the first payment was submitted to the creditor for around $50. Then Beyond takes their 25% which was around $490. Now the bank account has virtually no money to initiate other settlements. So meanwhile you’re stuck with nothing being settled, late fees, credit score in the tubes, etc.
- Try to contact customer service and they give scripted answers that do not help explain
- Try to get a fee schedule from Beyond and they do not provide it, stated that I had to agree to settlement first (they don’t want you to know how much they will be taking all at once)
- Try to get agreement between Beyond and the creditor and they give a run around and tell me it’s on the dashboard which it’s not
At the rate they go these accounts with not be settled within 6 months or even a year. Then more months go by, late fees, collections, lawyers are suing, etc. This company hires “sales” people who are very convincing, but it’s a scam. Really, their job title is SALES. Most of the 5 star reviews are after the initial experience because they are, “so nice and helpful”. Once you’re in the program a while you realize that you are getting screwed and there’s nothing but idiots on the other end (sales people are gone and it’s now just phone reps from other countries).
They say you save half with their services but by the time you pay them 25%, plus extra late fees and penalties because the accounts are delinquent so long, you might save 10% - and that’s if you don’t get sued or go to court. I do not recommend this company.
8 months ago
Reply from Beyond Finance
We’re sorry to hear that your program experience and savings did not live up to your expectations.
Our program can help our clients reduce their enrolled debts by up to 50%.Although everyone’s situation is unique, our clients would generally pay twice as much if they tried to tackle the full balance owed to their creditors on their own. It’s worth noting that even with our fees, our program is a money-saving solution that is considerably cheaper and faster than remaining in the cycle of making minimum payments.
We are sorry that our program was not the right fit and wish you luck on your financial journey!
- Client Success Team at Beyond Finance
Jul. 8th, 2022
Review Source
Christi Fort Wayne, IN
From the first phone call to the last they made me feel at ease. They explained everything and just made the first step for me a lot easier. Looking forward to becoming debt free!
8 months ago
Reply from Beyond Finance
Christi —
Thanks for the feedback! We want all of our clients to have a great experience with our program. We’re happy that our Client Success team was able to answer all of your questions about our process and prepare you to begin your debt resolution journey.
As always, you’re welcome to contact us any time at [email protected] or 800-282-7186.
- Client Success Team at Beyond Finance
Jul. 20th, 2022
April Whitehead McMinnville, TN
I’m still thankful for the assistance given for settling my debt. However, my accounts have all been paid and I still have over $2000 in my account two months after my final payment. My account is still open with monthly fees still coming out. Ive been checking in daily and given multiple timelines and stories. I’m currently paying Above for the graduation loan that was to close this account. Beyond is still holding the overage that I am making payments on. All I’ve been given is double talk with zero answers. I was told it would be resolved within 60 days, then on Monday I was told it was escalated. On Wednesday I was told 3-5 days from Monday. On Thursday, I was told 7-10 days from some unknown date that the representative wouldn’t disclose. Today I was told to call and speak to a manager. No manager came on the phone. I was told that an email would be sent to a manager and would be responded to within 72 hours! Ive had to contact the BBB as I feel at this point I am getting played for more money.
9 months ago
Reply from Beyond Finance
We appreciate your feedback, April. We are glad that you were able to make the transition to Above Lending, but we're sorry that you experienced payment issues with your Dedicated Account.
After a thorough review of your program, we have issued you a refund. For any other questions or concerns regarding your program, please reach out to us at 800-282-7186 or clientsu[email protected]
- Client Success Team
Jul. 8th, 2022
Review Source
Della Explains Albuquerque, NM
The person that I signed up with (Aaron G.) was super nice, helpful and informative. He really helped me put together a solid plan. He also made sure to really explain everything.
9 months ago
Reply from Beyond Finance
Thanks for your wonderful feedback, Della! We want all of our clients to feel comfortable on their debt relief journeys. We’re glad to hear that our representative, Aaron, was able to get you set up with a debt resolution program tailored to your needs.
During your program, keep track of your progress by viewing your program online [https://www.beyondfinance.com/] or by contacting us with questions at [email protected] or 800-282-7186. We’re here to help.
- Client Success Team at Beyond Finance
Jun. 14th, 2022
Brenda Bramlett Etta, MS
I was in need of help, I contacted them and then I didn’t have worry about a thing. They jumped right in started their
Process I felt very comfortable that I would be taken care of Thanks
10 months ago
Reply from Beyond Finance
Hey Brenda,
Thanks for the great feedback, and congratulations on moving beyond debt! We are glad to hear that our program is working for you.
During your program, keep track of your progress by viewing your program online [https://www.beyondfinance.com/] or by contacting us with questions at [email protected] or 800-282-7186. Thanks for choosing Beyond Finance!
- Client Success Team at Beyond Finance
Jun. 2nd, 2022
Cheyenne Reno, NV
I've been working with them for about 3 years now. I was hoping they'd settle my debt for a atleast a bit less then my balance but most of my settlements have been way more than the actual balance. At that point, I feel like I should have just paid the creditors directly now that I have the ability to do so. Theyre pleasant to work with but theyre costing me more money.
11 months ago
Reply from Beyond Finance
Hi Cheyenne,
We appreciate your feedback and we are sorry to hear that your experience with your program has not lived up to your expectations. Our top priority is to help our clients resolve their debt, saving them as much money and time as possible. Unfortunately, not all creditors approach resolutions the same way and savings cannot always be guaranteed.
We'd like to note that our program is generally much less expensive than remaining in the cycle of making minimum payments to your creditors, which comes with its own interest and fees. We'd love to discuss your experience further.
Please reach out to our team to discuss your experience further and get next steps for your program at [email protected] or 800-282-7186.
- Client Success Team at Beyond Finance
May. 6th, 2022
Keith Pool Omaha, NE
Actually just called to get information about the program they were very respectful and went in detail by detail and lowered my payment so much that I signed up the same day best choice I ever made
11 months ago
Reply from Beyond Finance
Welcome to the program, Keith! We are excited to help you take your first steps towards a brighter financial future.
We’re committed to keeping you informed as progress is made in your debt resolution journey. You can always track your debt resolution progress by viewing your program online [http://portal.beyondfinance.com] or contact us with questions at [email protected] or 800-282-7186.
- Client Success Team at Beyond Finance
May. 6th, 2022
Review Source
Kristen Tilger Canonsburg, PA
I just started with beyond finance so far they have been so nice and informative and they really spelled out what their program is and we are looking forward to see what the future hold for us.
11 months ago
Reply from Beyond Finance
Welcome to the program, Kristen! We are excited to help you take your first steps towards a brighter financial future.
We’re committed to keeping you informed as progress is made in your debt resolution journey: you can always track your debt resolution progress by viewing your program online [http://portal.beyondfinance.com] or contact us with questions at [email protected] or 800-282-7186.
- Client Success Team at Beyond Finance
May. 6th, 2022
Review Source
Nancy Hetzler-Nelson Brooklyn, NY
The friendliness and professionalism. Very helpful to me.
1 month ago
Reply from Beyond Finance
Thank you for sharing, Nancy! We are so happy to hear that you’re having a good experience with our team.
We’re here to support you. Remember that you can reach out to us with any questions or concerns at [email protected] or 800-282-7186.
- Client Success Team at Beyond Finance
Feb. 17th, 2023
Claudia Vidal Hialeah, FL
Amazing customer service. Understanding staff
1 month ago
Reply from Beyond Finance
Hi Claudia,
Thanks for the feedback! We’re happy that our Client Success team is living up to your expectations.
As always, you’re welcome to keep reaching out to us any time at [email protected] or 800-282-7186.
- Client Success Team at Beyond Finance
Feb. 17th, 2023
Dwain Edwards Anderson, IN
So far I'm a mixed bag, first a few things to note about the positive and negative reviews. Debt settlement is a mixed bag, and I seriously suggest doing your research before taking this route, it's possible they settle your debt, it's also possible the creditor just sues you to get the money you owe. This method is a risk, but it should only be used as a last resort to try to avoid bankruptcy. I'm here because I had to take out a couple loans, one from upstart and one from rise credit, totally to about 5500 dollars so far made a payment of about 70 bucks and was debating on canceling but the manager and the associates are super nice and to a extent they are right about a couple things, so I am taking the risk, and I hope this works. If your not wanting to go bankrupt but seriously in financial issues, it may be a good option, but otherwise I'd seriously suggest being careful with your money tightening up if possible and working to fix your situation before reaching to these people.
So far I've been getting calls from rise. Upstart isn't until later in the month, but rise is the big issue. I hope the settlement comes quick cus I really don't want to deal with any of this.
But honestly so far with the company y itself things are okay, communication has been clear, but based on reviews I'm keeping track of every payment and the totalled amount and keeping records. I would suggest everyone using it do the same, not because I seriously think they are stealing money, but necause I just want to be safe.
I'll update my review after some time, but I just right now don't want to be like this company is amazing too early, or say it's awful when I also never gave it a chance.
1 year ago
Reply from Beyond Finance
We appreciate your honest feedback, Dwain! Our goal is always to educate and inform our clients about our program so that they fully understand how the debt resolution process works. We're glad to hear that our team was able to fully explain our program and prepare you to begin your journey with us.
We are sorry to hear that you received some calls from your creditors following your enrollment. We know that with the aggressive methods that some creditors employ, tackling debt can be stressful. We'd like to help you change the contact information on file with your creditor from yours to ours. Give us a call at 800-282-7186 or email us at [email protected] and we’ll help you make that change. Thanks for choosing Beyond Finance!
- Client Success Team at Beyond Finance
Jun. 3rd, 2022
Review Source
Linda Morgan Leesburg, FL
I'm very happy with your program and Rodrigo explained everything in detail in order for me to understand it better and i really this because it helps me so much I didn't know there was a program that actually helps you get out of debt because there are a lot of scammers out there you guys are totally awesome
1 year ago
Reply from Beyond Finance
Hi Linda,
Thanks for the great feedback, and congratulations on moving beyond debt! We’re so glad to hear that our program is working for you so far.
As always, you’re welcome to contact us with questions at [email protected] or 800-282-7186.
Thanks,
- Client Success Team at Beyond Finance
Feb. 18th, 2022
Threase Coleman Austin, TX
When I first called I was very optimistic they would help me to relieve the stress on me by my action, as Jason listened to me with my problem, he did help me to console myself. He was very attentive to me, he explain all the steps I needed to know and made sure I understood. I will forever appreciate him, thank you Jason
1 year ago
Reply from Beyond Finance
Thank you for your great feedback, Threase! We want all of our clients to feel comfortable on their debt relief journeys and we’re glad that our representative was able to walk you through our process and prepare you to begin your debt relief journey. Thanks for choosing Beyond Finance!
- Client Success Team at Beyond Finance
Feb. 18th, 2022
Grammy D 082021 Nashville, TN
Everyone has been so knowledgeable, patient and just an overall positive experience. This is something I’ve always been skeptical 🤨 about doing. An the staff with Beyond Finance made me feel comfortable about my decision.
1 year ago
Reply from Beyond Finance
Thanks for sharing your feedback with us! We want all of our clients to have a great experience with our program, and we are glad that our team was able to help you take your first steps toward a brighter financial future!
As always, you’re welcome to contact us with questions at [email protected] or 800-282-7186.
- Client Success Team at Beyond Finance
Feb. 9th, 2022
Review Source
Emlee Nevada, MO
Terry H was excellent to deal with. He made me feel comfortable and made the process smooth. I am excited for my future to be debt free and feel like a weight has been lifted off my shoulders so I can live more in my means. Terry was a sweetheart I am happy to know I can reach out to him when I need to.
1 year ago
Reply from Beyond Finance
Hi Emlee,
Thanks for the wonderful review! We are so happy that you chose to enroll in the program, and we're glad that our representative Terry was able to get your program off to a good start.
We can't wait to help you move beyond debt. In the meantime, you are always welcome to contact us with questions at [email protected] or 800-282-7186.
- Client Success Team at Beyond Finance
Jan. 18th, 2022
Kathryn Swim Riverside, CA
Just starting the program but it has excellent ratings from the BBB and looks like a lot of happy customers from many review sites. I know not everyone is helped, but William A was who got me started and he was great. I’ll report back to give an update after I see progress or not.
1 year ago
Reply from Beyond Finance
Welcome to the program, Kathryn!
Thanks for taking the time to share your experience so early in your program! We know that being burdened by debt can be stressful, but we’re glad that you're giving our program a chance and we're excited to help you move towards a brighter financial future.
We’re committed to keeping you informed as progress is made in your debt resolution journey. You can always track your debt resolution progress by viewing your program online or contact us with questions at [email protected] or 800-282-7186.
- Client Success Team at Beyond Finance
Jan. 18th, 2022
Anthony Saugus, MA
I don’t know why there are negative comments as Beyond has significantly reduced my debt, helped us close accounts and pay off many accounts. Yes, you have to pay monthly to reduce your debt, but it’s worth it. From owing over 80k, it’s now down around 30k.
2 years ago
Reply from Beyond Finance
Hello Anthony,
Thanks for the great feedback, and congratulations on moving beyond debt! We’re so glad to hear that our program worked for you.
Thanks,
Client Success Team at Beyond Finance
Jan. 21st, 2022
Review Source
Shane Indianapolis, IN
Very nice people. Nubia L was a joy to work with. She is awesome
2 months ago
Reply from Beyond Finance
Hi Shane—
We’re happy that you had such a great experience with Nubia! Client support is top of mind for us, so knowing you felt supported during your call is terrific to hear. We’ll be sure to pass your kind words on to her and we’ll continue to be here for you if you ever need any more support!
—Client Success Team at Beyond Finance
Feb. 3rd, 2023
Review Source
Perri Ehrlich Mount Airy, MD
I had great service and it seem they found a solution for me.
2 months ago
Reply from Beyond Finance
Congratulations on your resolution, Perri! We are so happy to hear that you’re having a good experience with our program and team so far.
We’re here to support you. Remember that you can reach out to us with any questions or concerns at [email protected] or 800-282-7186.
- Client Success Team at Beyond Finance
Feb. 3rd, 2023
Review Source
Louie Sedgewickville, MO
Every one I spoke with were very friendly and courteous. This program is easy to work with.
3 months ago
Reply from Beyond Finance
Louie—
Congratulations on taking the first step towards financial freedom! We’re so pleased you’ve already had a positive experience with us, and we’ll continue to do everything we can to: keep you updated on progress, work with your creditors to get each of your enrolled debts resolved and help you to graduate your program.
Thanks for choosing Beyond Finance!
- Client Success Team
Dec. 19th, 2022
Review Source
Vicky Rogers Stevens Point, WI
Everyone has been very respectful. They explained everything in detail. Very easy to work with.
3 months ago
Reply from Beyond Finance
Vicky—
The fact that you had such a great experience with our Client Success team is music to our ears!
We're looking forward to helping you move beyond debt! During your program, keep track of your progress by viewing your program online [https://www.beyondfinance.com/] or by contacting us with questions at [email protected] or 800-282-7186. We’re here to help.
- Client Success Team at Beyond Finance
Dec. 19th, 2022
Review Source
connie mosey Kaufman, TX
I have seen some results from them so far they don't hesitate to help me when I call them at any time
4 months ago
Reply from Beyond Finance
Hi Connie,
Thanks for the great feedback, and congratulations on moving beyond debt! We are glad to hear that our program is working for you. People seeing real results is what it’s all about.
Thanks,
Client Success Team at Beyond Finance
Dec. 1st, 2022
Review Source
Sonya R Medlock Tulsa, OK
Aubree explained everything and made sure I understood everything that she was telling me, everyone was so nice. Great experience.
6 months ago
Reply from Beyond Finance
Sonya—
Congratulations on taking the first step towards financial freedom! We’re so pleased you’ve already had a positive experience with us, and we’ll continue to do everything we can to: keep you updated on progress, work with your creditors to get each of your enrolled debts resolved and help you to graduate your program.
Thanks for choosing Beyond Finance!
- Client Success Team
Sep. 28th, 2022
Review Source
James Strickland Cypress, TX
Super easy and super fast!!! Chris navigated me thru the process, answering all questions. I highly recommend for anyone trying to get out of debt!!!
7 months ago
Reply from Beyond Finance
Hi James!
We’re so happy to hear about your positive experience with Chris! We do our very best to ensure our clients are well-informed, cared for, and supported through the entire program, so we’ll make sure to pass your kind words on to them! We look forward to helping you resolve all of your enrolled debt.
—Client Success Team at Beyond Finance
Sep. 14th, 2022
Tiffany Lundy Barco, NC
I didn't feel judge at all. Very professional, able to save my family money, and get us on the path to financial freedom.
7 months ago
Reply from Beyond Finance
Hey there Tiffany,
Thanks for the great feedback, and congratulations on moving beyond debt! We are glad to hear that our program is working for you. People seeing real results is what it’s all about.
Thanks,
Client Success Team at Beyond Finance
Aug. 19th, 2022
Honeybrown Frankfort, KY
Beyond finance has the best staff ever they are very easy to communicate with and very straight forward.
Thanks for saying me
7 months ago
Reply from Beyond Finance
Hi there,
Thanks for the feedback! We want all of our clients to have a great experience with our program–we’re happy that our Client Success team gave you the support you needed and was able to answer all of your questions.
As always, you’re welcome to contact us any time at [email protected] or 800-282-7186.
- Client Success Team at Beyond Finance
Aug. 19th, 2022
Travis Baker Bloomfield, IN
I have paid over $1300 for a debt that was settled for $650. Original debt was only $1100, so I paid more than original debt. Now I am being sued by my last debtor due to the fact they haven't even contacted the in the past 6+ months. They told me to ignore attempts at collection and send them pictures of all communications in attempt to collect the debt. I did and am now being sued. SCAM!
7 months ago
Reply from Beyond Finance
We appreciate your feedback, Travis. Our number one priority is making sure that our clients fully understand how our program works. We’re sorry we missed that mark with you and that your creditors are taking such an aggressive approach to collecting what you owe them.
We’d like to look into your experience further and forge a path forward for your program. A member of our team will be reaching out to you as soon as possible.
- Client Success Team
Aug. 15th, 2022
Review Source
Aross2684 Lathrop, CA
My experience was great. I really appreciated how easy and streamlined the process was. Looking forward to getting out of debt a lot quicker!
7 months ago
Reply from Beyond Finance
Thanks for sharing your experience! We are glad to hear that you had a great initial experience with our team.
We’re looking forward to seeing you graduate from your program and move beyond debt! In the meantime, we encourage you to keep track of your progress by viewing your program online [https://www.beyondfinance.com/] or by contacting us with questions at [email protected] or 800-282-7186. Helping you resolve your debt is our top priority.
Thanks,
Client Success Team at Beyond Finance
Aug. 10th, 2022
Review Source
Judy Devine Kyle, TX
Joey was so helpful and kind thru it all. Helped me understand anything I had a question on. Great all around experience.
7 months ago
Reply from Beyond Finance
Judy—
The fact that you had such a great experience with our representative, Joey, is music to our ears! It’s vital to us that our team is able to be there for you in a way that makes you feel comfortable, supported and fully informed. Thanks for letting us know that we’re on the right track!
Client Success Team at Beyond Finance
Aug. 3rd, 2022
Review Source
SandyKay Omaha, NE
They took the time to go through everything and made sure I understand the plan. They were very detailed and respected my situation.
8 months ago
Reply from Beyond Finance
Hi SandyKay,
Thanks for the feedback! We want all of our clients to have a great experience with our program—we’re happy that our Client Success team was able to fully walk you through our process and prepare you to begin your debt resolution journey.
As always, you’re welcome to contact us any time at [email protected] or 800-282-7186.
- Client Success Team at Beyond Finance
Jul. 27th, 2022
Review Source
Verna Steward Benton Harbor, MI
Made Sure I Had All of the Knowledge of The Contract and What to Expect!! I Couldn't Have Been Happier!! Kudos to Beyond Finance!!!!
8 months ago
Reply from Beyond Finance
Hi Verna—
Your good feedback means so much to us. Our goal is always to help clients to feel comfortable with their program and how it works before we begin. Now that you’ve enrolled, we can start facilitating resolutions with your creditors so that you can live a better, debt-free life! We’re happy to be on this journey with you.
Thanks for choosing Beyond Finance.
- Client Success Team
Jul. 27th, 2022
Desmond Headen Hudson Falls, NY
I didn’t think it was possible but they got my rates lowered got my payments lowered now this is my first step I’m on my way to being debt-free
8 months ago
Reply from Beyond Finance
Hi Desmond,
Thanks for the great feedback, and congratulations on moving beyond debt! We are glad to hear that our program is helping you lower your monthly payments and get closer to your financial goals.
During your program, keep track of your progress by viewing your program online [https://www.beyondfinance.com/] or by contacting us with questions at [email protected] or 800-282-7186. We’re here to help.
Thanks,
Client Success Team at Beyond Finance
Jul. 20th, 2022
Review Source
Lorna Friel Las Vegas, NV
Everyone at Beyond finance was very nice they explained the whole procedure and helped me understand what was going on the counseling was good
8 months ago
Reply from Beyond Finance
Thanks for leaving us such a great review, Lorna! We’re happy to hear that our client service is living up to your expectations and that our team was able to fully explain our process to you.
As always, you’re welcome to contact us at [email protected] or 800-282-7186. Thanks for choosing Beyond!
- Client Success Team at Beyond Finance
Jul. 8th, 2022
Tina Pope Allen, TX
I’ve only been enrolled for a couple of days, but so far I’m very impressed with the level of customer service. Lauren D. Has been wonderful!
8 months ago Edited July 11, 2022
Reply from Beyond Finance
Thanks for leaving us a review, Tina!
We’re so glad that you chose to enroll in the program, and we can’t wait to help you get out of debt.
We’re dedicated to keeping you up-to-date with your progress throughout your journey! You can track your debt relief progress by viewing your program online [https://www.beyondfinance.com/], or by contacting us at [email protected] or 800-282-7186. Thanks for choosing Beyond Finance!
- Client Success Team
Jul. 20th, 2022
Howard Greensboro, NC
Beyond is great as long as you are paying them but as soon as you Graduate their program and they owe you money back they become 100% crooks. I have been trying to get my refund back for over three months and have been lied to by over sixteen Beyond Representatives in the process. I made my last payment to Beyond back on the 18th of March and now it is the 5th of July and they still have not refunded my money they owe me. Just to be clear this whole three months my Dashboard shows they owe me over $950 dollars back they just haven't refunded it to me yet.
8 months ago
Reply from Beyond Finance
Howard —
We appreciate your feedback and take your experience very seriously. We have thoroughly reviewed your program and a member of our team has reached out to you to confirm its status, which is in review for graduation. Once your review is completed, your funds will be refunded to you.
For updates, we encourage you to contact us at [email protected] or 800-282-7186.
- Client Success Team at Beyond Finance
Jul. 8th, 2022
Review Source
TAMMY L curtis-JACOBS Dallas, TX
My husband died on the 13 th of June I received a call from beyond finance stating that a payment would be taken from my account for his first payment with company I told her my husband passed away the night before her call so to cancel any contract before it even started she stated that she would do just that 7 days later they took $152,and change out of my account which caused an overdraft fee of $34.00 I called and told them what they had done and the representive said that she would grind my 152.00 and pay overdraft fee if I would please send in statement showing overdraft and why it occurred an fax over his death certificate showing his passing and the date. Today almost three weeks later they deposit 106.00 into my account and want to tell me that monies had been taken before that and I wasn’t entitled to it back . There was never any previous payments taken out and I have proof of that as well they don’t want to give back what they illegally took and pay for damages rendered because of it I find it appalling that I’m scrapping Pennie’s to get my husband buried and everything in order and they want to blame me and lie about monie taken prior to his death . That one thing I cannot do business with is a company of liars what will be next who will be the next victim and will she or he be able to stand up for themselves . I’m very worried for all who think they are doing the right thing because they didn’t do right by me or my deceased husband no not a paying client but the wife of a potential client they ripped off. Bad bad business
8 months ago
Reply from Beyond Finance
Thank you for the feedback, Tammy. We are looking into this for you and will be reaching out as soon as possible to resolve this matter. In the meantime, you can contact us at 800-282-7186 or [email protected] to speak directly with a member of our team.
- Client Success Team
Jul. 8th, 2022
edward Winik High Springs, FL
This beyond finance is a farce they do not save you any money, in fact by the time your done paying all the fees to both creditors and beyond you have paid more then what your original debt was to begin with. The payment made into your account each month to pay the creditors adds up so that by the time you have made enough deposits the credit companies have increased the debt by charging you late fees and interest on your account. And your credit gets shot to hell.
I have actually graduated from the program by taking a loan from above lending their affiliate and now beyond finance is giving me the run around on refunding any funds that are left over back into my bank account. $300,20. They say above lending has something to do with the refunding of the money but I called them and they said they have nothing to do with it which is true, So beyond finance are clearly lying. They give me a different answer each time I call or chat and never a correct one.
After several emails, phone calls, chats, they finally refunded my money back to me.
But still, don't go with this company or any debt relief program it is all rip-offs, you'll pay allot more then what you owe. Do it yourself with the credit companies and save yourself allot of headaches and frustration and possible law suits.
10 months ago Edited May 25, 2022
Reply from Beyond Finance
Hi Edward,
We are sorry to hear that your experience with our program did not live up to your expectations. Our ultimate goal is to help our clients resolve debt while saving them time and money.
After a thorough review of your case, a member of our team has reached out to tie up the loose ends of your program graduation and issue your refund. We're sorry for the inconvenience that this delay has caused you, and wish you the best of luck with Above Lending!
Thank you,
- Client Success Team at Beyond Finance
Jun. 3rd, 2022
Review Source
Paul Pruitt Fort Worth, TX
Beyond told me not to talk to creditors and they would handle everything. I followed their instructions and paid the set amount every month. 1 card was settled and was charged a fee when settled plus a monthly fee. They say that are in constant communication with all my credit cards but they are not. I have 2 cards that are now charge offs and in the hands of outside collectors and these cards now refer me to them. Asked if they had been in touch with beyond and they tell me that Beyond has had no contact with them. I have since Beyond and to fix this problem myself. Stay away from using Beyond.
11 months ago
Reply from Beyond Finance
We appreciate your feedback, Paul. Our goal is to be as transparent as possible about our debt resolution program, which includes being upfront with our clients about our process, timeline, and fees.
We are sorry that our program has not lived up to your expectations but we would love to continue working with you and resolve this. Please reach out to us at 800-282-7186 or [email protected] so that our Client Success team can address your concerns.
Client Success Team at Beyond Finance
May. 19th, 2022
Victoria Suarez Fort Lauderdale, FL
I had no complaints of Beyond until it came time for graduation of their program. All my creditors have been paid, confirmed paid in full, and I was told I was graduated from the program and I was going to receive the leftover funds in my dedicated account transferred to my bank account. That was on Feb 28, 2022. It is now April 14th and since friday I have been given the run around by every single employee I speak to and when my money is supposed to arrive to my account. Friday I was told Monday. Monday I was told by another gentleman that actually my account was not graduated because one of my creditors said they were not paid in full. I called that creditor MYSELF and was told that was false and they did in fact acknowledge to Beyond that everything is settled in full so there should be no issue. So I called back and then was finally told that yes they somehow miraculously received this confirmation (literally one hour in between phone calls) and I would get my money via transfer by Wednesday...NOTHING. Now, the gentleman (JT) who took my call and PROMISED ME I was put on top priority by his superior (Otis) and my money was in fact going to be transferred within 24-48 hours on Monday, will not return my phone calls. A woman (Roslind) that I spoke to on the 11th told me I shouldn't expect my money until Friday (15th) or next week at best. WHICH ONE IS IT?! I'm sick of being lied to and my money withheld from me which I am entitled to.
11 months ago
Reply from Beyond Finance
Hi Victoria,
We are sorry to hear that your program graduation has not gone as expected.
Our goal is to help our clients move beyond debt as quickly as possible. We’d like to resolve this and help you complete your graduation— we have performed a thorough review of your account and referred your program to a member of our team, who will be in touch shortly.
In the meantime, please feel free to follow up with our team at [email protected] or 800-282-7186.
Thank you,
Client Success Team at Beyond Finance
Jun. 17th, 2022
Donna Woods New Orleans, LA
Started in 2019, paid every payment on time, credit rating tanked, got served papers by creditor who didn't want to settle, no legal help. Finally paid off my balance Feb 2022. The person who took my final payment didn't. " Push the button" to cancel future ACH withdrawals. It made me overdraft. Come to find out, I not only paid bill off, they owed me a substantial refund. Did not find that out until I called about the ACH withdrawal. And they can't return the ACH payment until it clears there side. They can not refund my credit until the ACH clears. When were they going to inform me that I had a credit? It's been there for over a month? Do I get the interest they have accumulated ? I've called 3 times in the last 24 hours , reps are apologetic, but basically I'm going to have to deal with it. There is someone in this company who can make an executive dicission and do what's right. It behooves me that they use a program that does not red flag issues within each account.
11 months ago
Reply from Beyond Finance
We appreciate you sharing your experience, Donna.
We take your feedback very seriously and are currently conducting an investigation into the experience you shared here. A member of our team will be reaching out to learn more about what happened and find a resolution to this situation.
Thank you for choosing Beyond Finance.
Client Success Team at Beyond Finance
Apr. 13th, 2022
swtcanchaser Conway, AR
While Beyond Finance was easy to work with initially my husband was served court documents where a creditor filed in court. We paid extra for legal and they never responded to the court filing , and we never received a court date so the creditor received a default judgment. After two years of on time payments we qualified for a consolidated loan to pay everything off, which we did leaving $2200 in our account with Beyond Finance. It has now been almost 2 months and they will not give me my remaining funds, even though everything has been settled. I have been calling 1-3 times a week since February 23rd and they keep giving me excuses as to why their graduation department will not graduate me from the program.
1 year ago
Reply from Beyond Finance
Hi there,
We greatly appreciate you sharing your experience. We take your feedback very seriously and are sorry that you are having trouble graduating from the program and that there have been multiple points of frustration during your program participation.
We would like to better understand your experience and resolve this. Please reach out to us at 800-282-7186 or email [email protected] with your name, email address and phone number so we can resolve this as soon as possible.
- Client Success Team at Beyond Finance
Apr. 13th, 2022
Jordan Hyde Manchester-by-the-Sea, MA
So far I'm happy!! Hoping this is going to be the right choice . Getting myself out of debt with the help from the staff here is what I need. Will wright another review once things get rolling !!
1 year ago
Reply from Beyond Finance
Welcome to the program, Jordan!
Thanks for taking the time to review us so early in your program! We’re excited to help you take your first steps towards a brighter financial future.
Our team is committed to keeping you informed as progress is made in your debt resolution journey. You can always track your debt resolution progress by viewing your program online or contact us with questions at [email protected] or 800-282-7186.
Thanks again,
Client Success Team at Beyond Finance
Feb. 10th, 2022
Review Source
Jim Osei Jr Falmouth, KY
I am happy they will help me with debt relief I like the A+ rating on BBB the reviews are pretty good and they have a few extra things to help you with debt relief that is sweet. I am happy to be with Beyond Finance.
1 year ago
Reply from Beyond Finance
Hey Jim,
Thanks for the great review. We are very glad that you chose to enroll in the program and we are looking forward to seeing you move beyond debt.
In the meantime, we encourage you to keep track of your progress by viewing your program online or by contacting us with questions at [email protected] or 800-282-7186.
Thanks,
Client Success Team at Beyond Finance
Jan. 21st, 2022
