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Beyond Finance

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6.7

Overall Score

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Pam Walton Alabaster, AL

We are just getting started but Lexa was excellent. Explained everything and helped me understand.

2 years ago

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Reply from Beyond Finance

Hi Pam,

Thanks for the great feedback! We’re happy to hear that our client service is living up to your expectations and that you had a good experience with our representative, Lexa.

As always, you’re welcome to contact us with questions at clientsuccess@beyondfinance.com or 800-282-7186. Thank you for choosing Beyond Finance!

- Client Success Team at Beyond Finance

Apr. 20th, 2022

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melody keech Watertown, NY

I found my experience to be a good one and the associate to be kind and courtesy.

2 years ago

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Reply from Beyond Finance

Hi Melody,

Thanks for the great feedback, and congratulations on moving beyond debt! We're very glad to hear that you're having a good experience with our program and our team.

If you have any questions during your program, feel free to reach out to us at clientsuccess@beyondfinance.com or 800-282-7186.

Thanks,

Client Success Team at Beyond Finance

Feb. 9th, 2022

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Robert Stevens MN

Excellent, they expalin everything.. I would recommend 100 % . Very professional !!!!

2 years ago

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Reply from Beyond Finance

Hi Robert,

Thanks for the great feedback! We are glad that your conversation with our representatives prepared you to begin your program!

We’re committed to keeping you up-to-date with your progress throughout your debt relief journey! You can track your progress by viewing your program online and contact us with any questions at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Feb. 9th, 2022

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verity

Wonderful and professional people! Extremely nice and polite! Highly recommended.

2 years ago

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Reply from Beyond Finance

Hello Verity,

Thanks for the great feedback! We’re so glad to hear that you're having a good experience with our team!

If you have any questions or concerns during your program, please do not hesitate to reach out to us at clientsuccess@beyondfinance.com or 800-282-7186.

Thanks,

Client Success Team at Beyond Finance

Feb. 10th, 2022

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Kori

Customer service is not efficient or effective.

3 months ago

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Greg Service jr MO

Beyond finance was good they were getting my debt settled out and payed down but it was taking longer then I thought it was going to.

2 years ago

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Reply from Beyond Finance

We appreciate your feedback, Greg.

We pride ourselves on prioritizing our clients’ best interests while we work with their creditors. From the time of enrollment, our team actively works to reach resolutions that save you as much money as possible. Because we customize each program to meet each client's needs, resolution times may vary and it can potentially take up to six months or longer to reach your first resolution.

For questions about your program’s progress, contact our Client Success team at clientsuccess@beyondfinance.com or 800-282-7186. Thank you for choosing Beyond Finance!

- Client Success Team at Beyond Finance

Jun. 2nd, 2022

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Carl Strobridge

The people who worked with us were great

7 months ago

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Reply from Beyond Finance

Hey Carl-

We’re so happy you had such a great experience with our team. We put a lot of work into helping our clients move toward a brighter financial future. Thanks for choosing Beyond Finance!

—Client Success Team

Mar. 6th, 2024

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william boulet Crowley, LA

Steve and Gary were very helpful and answered all questions

9 months ago

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Reply from Beyond Finance

Hi William-

Thank you for the kind words. We are happy to hear that Steve and Gary were able to answer all of your questions. Thank you for choosing Beyond Finance.

—Client Success Team at Beyond Finance

Jan. 23rd, 2024

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Randy Klein Shreveport, LA

Everything was explained to me very well.

9 months ago

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Reply from Beyond Finance

Hi Randy-

We’re so happy you had such a great experience with our team. We put a lot of work into helping our clients move toward a brighter financial future. Thanks for choosing Beyond Finance!

—Client Success Team at Beyond Finance

Jan. 17th, 2024

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jose Schwenksville, PA

super fantastic the negotiate my first settlement quick

9 months ago

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Reply from Beyond Finance

Hi Jose-

Thanks for the feedback! We want all of our clients to have a great experience with us. We’re happy that our Client Success team gave you the support you needed.

As always, you’re welcome to contact us any time at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Jan. 17th, 2024

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Marisela Trimm Los Angeles, CA

Customer service was above and beyond so happy I called

9 months ago

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Reply from Beyond Finance

Hi Marisela-

Thanks for the feedback! We want all of our clients to have a great experience with us. We’re happy that our Client Success team gave you the support you needed.

As always, you’re welcome to contact us any time at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Jan. 2nd, 2024

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S Kelly Grand Island, NY

Everybody is extremely friendly and helpful

9 months ago

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Reply from Beyond Finance

Hi there-

We’re so happy you had such a great experience with our team. We put a lot of work into helping our clients move toward a brighter financial future. Thanks for choosing Beyond Finance!

—Client Success Team at Beyond Finance

Dec. 29th, 2023

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Robert Funke Dallas, TX

Service was fast, to the point, and informative.

10 months ago

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Reply from Beyond Finance

Hi Robert-

Thank you for the kind words. We are thrilled to hear about your positive experience with our team. Our team is here to provide all of our clients with our top-notch support.

—Client Success Team at Beyond Finance

Dec. 7th, 2023

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Dr. A Dee L Raleigh, NC

Chris was extremely helpful in this process!

10 months ago

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Reply from Beyond Finance

Hi there-

We’re so happy to hear about your positive experience with Chris! We do our very best to ensure our clients are well-informed, cared for, and supported throughout the entire program! We look forward to helping you resolve all of your enrolled debt.

—Client Success Team at Beyond Finance

Dec. 7th, 2023

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Rhianfach64 New Orleans, LA

I had a very positive experience, speaking with Eric

10 months ago

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Reply from Beyond Finance

Hi there-

Thanks for your lovely review! We’re so happy you had such a great experience with Eric. We put a lot of work into helping our clients move toward a brighter financial future with care and kindness, so we’ll be sure to pass your wonderful words on to them. Thanks for choosing Beyond Finance!

—Client Success Team at Beyond Finance

Dec. 7th, 2023

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Derrick Delaney

They were detailed with everything they explained to me.

11 months ago

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Reply from Beyond Finance

Hi Derrick!

We’re so happy to hear about your positive experience with our team! We do our very best to ensure our clients are well-informed, cared for, and supported through the entire program! We look forward to helping you resolve all of your enrolled debt.

—Client Success Team at Beyond Finance

Nov. 21st, 2023

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Cecily Ramey Indianapolis, IN

Very informative, friendly staff and businesslike.

11 months ago

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Reply from Beyond Finance

Hi there-

Thank you for the positive feedback. We are thrilled to hear that you have already had a wonderful experience with our team. We are here to support you towards a better financial future.

—Client Success Team at Beyond Finance

Nov. 15th, 2023

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Happy Camper Montgomery, TX

Jacob. He made it all happen. We can breathe now!

11 months ago

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Reply from Beyond Finance

Hi there-

We’re so happy to hear about your positive experience with Jacob! We do our very best to ensure our clients are well-informed, cared for, and supported through the entire program! We look forward to helping you resolve all of your enrolled debt.

—Client Success Team at Beyond Finance

Nov. 10th, 2023

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Kay Newman Stroudsburg, PA

very professional took there time to make sure I understood everything

1 year ago

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Reply from Beyond Finance

Hey Kay!

Thank you for the positive feedback! Our team is here to support you towards a better financial future.

-Client Success Team at Beyond Finance

Oct. 5th, 2023

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Wildcatfan02 (Wildcatfan02) London, KY

Very helpful!! Very thorough, would definitely recommend, very professional.

1 year ago

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Reply from Beyond Finance

Hey there-

Thank you for the positive feedback! Our team is here to support you along every step of the way. Please feel free to reach us directly at 800-282-7186.

-Client Success Team at Beyond Finance

Sep. 27th, 2023

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John Bailey Corsicana, TX

Absolutely amazing customer service. Extremely patient with me.

1 year ago

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Reply from Beyond Finance

Hey John!

Thank you for the kind words! We are glad to hear that you had a good experience with our team! We are here to support you to a brighter financial future.

-Client Success Team at Beyond Finance

Sep. 13th, 2023

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Sandy

Customer service was excellent. Explained everything clearly.

1 year ago

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Reply from Beyond Finance

Hi Sandy!

Thank you for the positive feedback. Our team is here to support you on your journey to financial freedom!

-Client Success Team at Beyond Finance

Sep. 8th, 2023

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Mary Barker Sylva, NC

Havent got aything done so far. But both people I have been working with were helpful and nice.

1 year ago

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Reply from Beyond Finance

Hey Mary!

Welcome to the program! We are glad you are having a positive experience so far.

-Client Success Team at Beyond Finance

Jul. 14th, 2023

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Barry A NC

Great service and great communication, great people to interact with.

1 year ago

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Reply from Beyond Finance

Hey Barry!

We’re so happy to hear about your positive experience with our team! We do our very best to ensure our clients are well-informed, cared for, and supported through the entire program, so we’ll make sure to pass your kind words on to them! We look forward to helping you resolve all of your enrolled debt.

—Client Success Team at Beyond Finance

Jun. 21st, 2023

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Dolores Easterling Lakeland, FL

Your team is great. Margaret answered my question quickly and professionally.

1 year ago Edited June 8, 2023

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Reply from Beyond Finance

Hi Dolores,

Thanks for the great feedback! We want all of our clients to have a great experience with our program so we’re thrilled that Margaret was able to answer all of your questions. As always, you’re welcome to contact us any time through our 24/7 live chat, clientsuccess@beyondfinance.com, or 800-282-7186.

We're glad to be on this journey with you!

Client Success Team at Beyond Finance

Jun. 13th, 2023

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Marianne Hernandez Seattle, WA

The person I spoke with was so kind I felt like I had known him forever.

1 year ago

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Reply from Beyond Finance

Hi Marianne—

Wow! This is the kind of feedback we live for. We know that our clients deserve all the compassion and support in the world, and we’re so glad to know that we’re meeting that expectation. We look forward to continuing to help you reach your goal of financial freedom!

—Client Success Team at Beyond Finance

Jun. 6th, 2023

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Keith M. Indianapolis, IN

Consultant was patient and informative and clearly explained program.

1 year ago

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Reply from Beyond Finance

We love to hear it, Keith! Thank you!

—Client Success Team at Beyond Finance

May. 16th, 2023

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burt cypress Gilbert, AZ

they told me exactly what to expect they are very proffessional

1 year ago

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Reply from Beyond Finance

Burt—

Congratulations on taking the first step towards financial freedom! We’re so pleased you’ve already had a positive experience with us, and we’ll continue to do everything we can to keep you updated on progress, work with your creditors to get each of your enrolled debts resolved and help you to graduate your program.

Thanks for choosing Beyond Finance!

- Client Success Team

May. 11th, 2023

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Mike Kappler TX

Absolute scam I was told that they would be saving me 40-50% now my credit is down 100 points and in a civil suit. Which I owe 14000$ from a 8000$ debt.

1 year ago

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Reply from Beyond Finance

Mike,

We are an AFCC accredited business that has helped over 300,000 consumers on their path to financial freedom and resolved over $2 billion in unsecured debt. We pride ourselves on helping people resolve debt while following debt relief industry guidelines closely by not charging fees upfront, running a transparent business and advocating for consumer rights.

We are looking into this for you and will be reaching out as soon as possible to resolve this matter. In the meantime, you can contact us at 800-282-7186 or clientsuccess@beyondfinance.com to speak directly with a member of our team.

- Client Success Team

May. 2nd, 2023

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Michelle Austin, TX

So far it’s been a great experience very friendly and knowledgeable!

1 year ago

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Reply from Beyond Finance

We love to hear this, Michelle! Thank you so much.

—Client Success Team at Beyond Finance

Apr. 26th, 2023

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Peyton Scoggins Gulfport, MS

Great service excellent customer service easy and fast to git started

1 year ago

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Reply from Beyond Finance

Hi Peyton,

Thanks for the great feedback, and congratulations on moving beyond debt! We are glad to hear that our team is living up to your expectations so far!

We’re here to support you for every step of this journey. Remember that you can reach out to us with any questions or concerns at clientsuccess@beyondfinance.com or 800-282-7186.

Thanks,

Client Success Team at Beyond Finance

Apr. 5th, 2023

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Last Lovett FL

Absolutely amazing customer service and great knowledgeable people.

1 year ago

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Reply from Beyond Finance

Last—

The fact that you had such a great experience with our Client Success team is music to our ears! It’s vital to us that our team is able to be there for you in a way that makes you feel comfortable, supported, and fully informed. Thanks for letting us know that we’re on the right track!

Client Success Team at Beyond Finance

Apr. 5th, 2023

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Tina Charlotte, NC

Everything was easy information was great. Dwayne was awesome.

1 year ago

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Reply from Beyond Finance

Thanks for leaving us a review, Tina! We’re so glad that you chose to enroll in the program, and we can’t wait to help you move beyond debt.

We’re dedicated to keeping you up-to-date with your progress throughout your journey! You can track your debt relief progress by viewing your program online [https://www.beyondfinance.com/], or by contacting us at clientsuccess@beyondfinance.com or 800-282-7186. Thanks for choosing Beyond Finance!

- Client Success Team

Apr. 5th, 2023

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Barbara Ann Fidler Newark, DE

Everyone helpful and knowledgeable. Explained everything to me.

1 year ago

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Reply from Beyond Finance

Thank you for sharing, Barbara! We are so happy to hear that you’re having a good experience with our team and that they've been able to fully explain our process to you.

We’re here to support you. Remember that you can reach out to us with any questions or concerns at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Feb. 17th, 2023

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Agnes appiah Odenton, MD

I actually like the way the team worked with me to resolve my debt problems!

1 year ago

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Reply from Beyond Finance

Thank you for sharing, Agnes! We are so happy to hear that you’re having a good experience with our team so far.

We’re here to support you. Remember that you can reach out to us with any questions or concerns at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Feb. 17th, 2023

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Shane Indianapolis, IN

Very nice people. Nubia L was a joy to work with. She is awesome

1 year ago

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Reply from Beyond Finance

Hi Shane—

We’re happy that you had such a great experience with Nubia! Client support is top of mind for us, so knowing you felt supported during your call is terrific to hear. We’ll be sure to pass your kind words on to her and we’ll continue to be here for you if you ever need any more support! 

—Client Success Team at Beyond Finance

Feb. 3rd, 2023

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Perri Ehrlich Mount Airy, MD

I had great service and it seem they found a solution for me.

1 year ago

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Reply from Beyond Finance

Congratulations on your resolution, Perri! We are so happy to hear that you’re having a good experience with our program and team so far.
 
We’re here to support you. Remember that you can reach out to us with any questions or concerns at clientsuccess@beyondfinance.com or 800-282-7186.
 
- Client Success Team at Beyond Finance

Feb. 3rd, 2023

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Sandy Owens Valparaiso, IN

Personal communication with kindness and heart. Professional and efficient.

1 year ago

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Reply from Beyond Finance

Thanks for the great feedback, Sandy, and congratulations on moving beyond debt! We are glad to hear that you're having a wonderful experience with our Client Success Team.

Thanks,

Client Success Team at Beyond Finance

Jan. 4th, 2023

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Phillip Chavis Washington, DC

Everything was explained very well! And didn’t feel pressured at all.

1 year ago

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Reply from Beyond Finance

Hey Phillip—

Your good feedback means so much to us. Our goal is always to help clients to feel comfortable with their program and how it works before we begin. Now that you’ve enrolled, we can start facilitating resolutions with your creditors so that you can live a better, debt-free life! We’re happy to be on this journey with you.

Thanks for choosing Beyond Finance.

- Client Success Team

Jan. 4th, 2023

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Evangeline Armonio Philadelphia, PA

Efficient program and educated staff! Very satisfied with their services.

2 years ago

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Reply from Beyond Finance

Hi Evangeline,

We are glad to hear that our program is working for you!

We’re here to support you. Remember that you can reach out to us with any questions or concerns at clientsuccess@beyondfinance.com or 800-282-7186.

Thanks,

Client Success Team at Beyond Finance

Oct. 19th, 2022

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Angela Trosper Rowlett, TX

Explained the process, very straightforward and understanding.

2 years ago

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Reply from Beyond Finance

Hi Angela—

Your good feedback means so much to us. Our goal is always to help clients to feel comfortable with their program and how it works before we begin. Now that you’ve enrolled, we can start facilitating resolutions with your creditors so that you can live a better, debt-free life! We’re happy to be on this journey with you.

Thanks for choosing Beyond Finance.

- Client Success Team

Oct. 19th, 2022

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Paul Nagella Wichita, KS

Donavon was very understanding he understood what I was saying!

2 years ago

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Reply from Beyond Finance

Hey Paul!

We’re so happy to hear about your positive experience with Donavon! We do our very best to ensure our clients are well-informed, cared for, and supported through the entire program, so we’ll make sure to pass your kind words on to them! We look forward to helping you resolve all of your enrolled debt.

—Client Success Team at Beyond Finance

Sep. 15th, 2022

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julio espinoza

they explained how the program works. answered all my questions.

2 years ago

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Reply from Beyond Finance

Hi Julio,

Thanks for the feedback! We want all of our clients to have a great experience with our program—we’re happy that our Client Success team was able to fully explain our process to you and prepare you to begin your debt resolution journey!

As always, you’re welcome to contact us any time at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Sep. 14th, 2022

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Barbara LeCompte Freeport, TX

So far help we needed has been provided. Great people to work with

2 years ago

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Reply from Beyond Finance

Hi Barbara,

Thanks for the great feedback, and congratulations on moving beyond debt! We are glad to hear that our program is working for you. People seeing real results is what it’s all about.

Thanks,

Client Success Team at Beyond Finance

Aug. 10th, 2022

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Amy Partelow Easthampton, MA

Very helpful and informative. Went through the information thoroughly.

2 years ago

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Reply from Beyond Finance

Hi Amy,

Thanks for leaving us such a great review! We’re happy to hear that our client service is living up to your expectations.

As always, you’re welcome to contact us at clientsuccess@beyondfinance.com or 800-282-7186. Thanks for choosing Beyond Finance!

- Client Success Team at Beyond Finance

Aug. 3rd, 2022

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Tom Cook Wesley Chapel, FL

In my opinion I was told everything upfront and that’s what I needed.

2 years ago

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Reply from Beyond Finance

Hi Tom—

Your good feedback means so much to us. Our goal is always to help clients to feel comfortable with their program and how it works before we begin. Now that you’ve enrolled, we can start facilitating resolutions with your creditors so that you can live a better, debt-free life! We’re happy to be on this journey with you.

Thanks for choosing Beyond Finance.

- Client Success Team

Aug. 3rd, 2022

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Weezie OBrien Marion, IN

The people I have worked with thus far have been nothing but helpful and kind.

2 years ago

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Reply from Beyond Finance

Hi Weezie,

Thanks for the great feedback, and congratulations on moving beyond debt! We are glad to hear that you're having a good experience with our team.

As always, you’re welcome to contact us any time at clientsuccess@beyondfinance.com or 800-282-7186.

Thanks,

Client Success Team at Beyond Finance

Jul. 27th, 2022

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erica Morris Austin, TX

I experienced Great customer service and my agent explained the process well

2 years ago

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Reply from Beyond Finance

Hi Erica,

Thanks for leaving us such a great review! We’re happy to hear that our client service is living up to your expectations.

As always, you’re welcome to contact us at clientsuccess@beyondfinance.com or 800-282-7186. Thanks for choosing Beyond Finance!

- Client Success Team at Beyond Finance

Jul. 20th, 2022

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David Deering IN

They were easy to talk to and explained everything in detail.

2 years ago

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Reply from Beyond Finance

David —

Thanks for your great feedback! We want all of our clients to feel comfortable on their debt relief journeys and we’re glad that our team was easy to talk to and that they were able to fully explain the program to you!

You can reach out to us anytime with questions at 800-201-2295 or support@abovelending.com.

- Client Success Team at Beyond Finance

Jul. 8th, 2022

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Aaron Bradford Traverse City, MI

Very helpful and informative on the phone. Polite . Made the process simple.

2 years ago

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Reply from Beyond Finance

Hi Aaron,

Thanks for the review! We’re glad to hear that you found our team informative and that their service exceeded your expectations.

As always, you’re welcome to contact us at clientsuccess@beyondfinance.com or 800-282-7186. Thanks for choosing Beyond Finance!

- Client Success Team at Beyond Finance

Jul. 20th, 2022