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Beyond Finance

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7.3

Overall Score

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Sue Earnshaw Sun City, AZ

Everyone I spoke to was very kind, caring and understanding. They explained everything in total detail.

2 years ago

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Reply from Beyond Finance

Hi Sue,

Thanks for leaving us such a great review! We’re glad to hear that our client service is living up to your expectations so far.

As always, you’re welcome to contact us at clientsuccess@beyondfinance.com or 800-282-7186. Thanks for choosing Beyond Finance!

- Client Success Team at Beyond Finance

Jul. 27th, 2022

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star star star star star

Lena Blake Kansas City, KS

I have only singled up with this company for a couple days now but the customer service was amazing.

2 years ago

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Reply from Beyond Finance

Hi Lena,

Thanks for taking the time to review us! We know that being burdened by debt can be stressful, but we’re excited to help you take your first steps towards a brighter financial future.

We’re committed to keeping you informed as progress is made on your debt resolution journey: you can always track your debt resolution progress by viewing your program online [http://portal.beyondfinance.com] or contacting us with questions at clientsuccess@beyondfinance.com or 800-282-7186. We’re here for you.

- Client Success Team at Beyond Finance

Jun. 28th, 2022

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Ernesto Montoy Los Angeles, CA

They have the patience to explain step by step on how Beyond Finance works. They make you feel welcomed.

2 years ago

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Reply from Beyond Finance

Hi Ernesto,

Thanks for the great review! We’re happy to hear that our client service is living up to your expectations and that our team has made you feel comfortable on your debt relief journey.

As always, you’re welcome to contact us at clientsuccess@beyondfinance.com or 800-282-7186. Thanks for choosing Beyond!

- Client Success Team at Beyond Finance

Jun. 14th, 2022

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star star star star star

Lorenzo Sanchez NE

But beyond finance yeah made me feel that I know I got to take a chance to get my credit better you get out of debt

2 years ago

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Reply from Beyond Finance

Hi Lorenzo,

Thanks for the great feedback, and congratulations on moving beyond debt! We are glad to hear that our program is working for you! Helping people with their debt is what it's all about.

Thanks,

Client Success Team at Beyond Finance

Jun. 14th, 2022

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star star star star star

GRKing Spring Hill, FL

My experience so far has been quite good. In just 2 days progress has been made on reducing my debt.

2 years ago

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Reply from Beyond Finance

Thanks for the wonderful review!

We’re thrilled to hear that our program is already helping you achieve your financial goals! We're looking forward to helping you move beyond debt!

- Client Success Team at Beyond Finance

Jun. 2nd, 2022

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star star star star star

Lisa Sandoval Greenbrier, AR

My Representative was very informative,professional and helpful. So glad I took the step to consolidate my debts!

2 years ago

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Reply from Beyond Finance

Thank you for sharing your experience with our team, Lisa! We are so pleased to hear that our client service has exceeded your expectations and we're looking forward to helping you move beyond debt!

You’re welcome to contact us anytime with questions at clientsuccess@beyondfinance.com or 800-282-7186. Thank you for choosing Beyond Finance!

- Client Success Team at Beyond Finance

May. 6th, 2022

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star star star star star

jeanie borer Mooresville, IN

Rinaldo was very helpful in getting me set up. Everyone I have spoken to has been very friendly and helpful

2 years ago

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Reply from Beyond Finance

Hi Jeanie,

Thanks for your great feedback! We want all of our clients to have a great experience on their debt relief journeys and we’re happy that you found our representative Rinaldo helpful. Thanks for choosing Beyond Finance!

- Client Success Team at Beyond Finance

Apr. 13th, 2022

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Gideon Anchorage, AK

So far, so good. Settlement offered in 3 days. Freed up cash, avoiding credit card use and maxing cards, and avoiding high interest.

2 years ago

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Reply from Beyond Finance

Thanks for the review and congrats on your resolution, Gideon!

We’re thrilled to hear that our program is helping you achieve your financial goals! More resolutions to come!

- Client Success Team at Beyond Finance

Mar. 22nd, 2022

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star star star star star

sierra cleaves Livonia, MI

Haven’t been with the beyond finance family for long but the guys helping me enroll in the program were awesome.

2 years ago

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Reply from Beyond Finance

Thank you for leaving us a review, Sierra! We are so happy that you chose to enroll in the program, and we can’t wait to help you move beyond debt. 
 
We’re committed to keeping you up-to-date with your progress throughout your debt relief journey! You can track your progress by viewing your program online, and contact us with any questions at clientsuccess@beyondfinance.com or 800-282-7186. Thanks for choosing Beyond Finance!

Client Success Team at Beyond Finance

Mar. 21st, 2022

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Timothy Holden Goldsboro, NC

Love that they help people get debt free. 5stars for Peter S who helped me feel comfortable joining 😁

2 years ago

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Reply from Beyond Finance

Hello Timothy,

Thanks for your great feedback! We want all of our clients to feel comfortable on their debt relief journeys and we’re glad to hear that our representative was able to help you understand and prepare for your program. Thanks for choosing Beyond Finance!

Client Success Team at Beyond Finance

Mar. 21st, 2022

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star star star star star

Brad Jampedro NY

Made me feel very good about situation after talking to them i did not feel so depressed any more about my debt

2 years ago

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Reply from Beyond Finance

Thanks for the positive feedback, Brad!

We know that having debt can be stressful, so we’re glad that speaking with our team made you feel more optimistic about your financial future.

During your program, keep track of your progress by viewing your program online or by contacting us with questions at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Feb. 18th, 2022

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Corey Schuler

This company is terrible to deal with. I decided to cancel right away haven't even put funds in. I finally got a hold of someone saying that the canceled it for me. They did not and when I tried calling back I just keep getting the run around. The managers seem like a shady used car salesman and I am still not canceled 0/10 would recommend

2 years ago

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Reply from Beyond Finance

We appreciate your feedback, Corey.

We’re sorry to hear that our program did not live up to your expectations. Our clients are welcome to leave their programs at any time. After a review of your account, we have confirmed that your program has been officially canceled.

We’re sorry to see you go, and wish you the best of luck in achieving your financial goals!

- Client Success Team at Beyond Finance

Feb. 18th, 2022

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Rene Hertel Evansville, IN

Don't do it!!!! Talk to your creditors and see if they will work with you. I've been in the program for over 3 years and should have been done in January but they haven't even settled all my accounts yet! After 3 years!!! Now I am having to pay beyond what I was told. It's a big scam and I do not recommend them!!!!!

2 years ago

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Reply from Beyond Finance

Hello Renee,

We appreciate your feedback. Our goal is to help our clients overcome debt as quickly as possible. Because we customize each program to meet our clients' specific needs, settlement times vary from person to person and it can take up to six months or longer to reach each resolution with a creditor. For this reason, in addition to each creditor approaching resolutions differently, program timeline estimates cannot be guaranteed.

We understand how frustrating this can feel when you're eager to make it to the end of your program and we would like to provide you with updates on your progress. Please contact us at clientsuccess@beyondfinance.com or 800-282-7186 to speak with a member of our team. Thank you for choosing Beyond Finance.

- Client Success Team at Beyond Finance

Feb. 10th, 2022

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Angela Rose Elwood, IN

Everyone was so nice and answered all my questions. Made me feel comfortable it was like talking to a friend.

2 years ago

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Reply from Beyond Finance

Hi Angela!

Thanks for sharing your feedback! We want all of our clients to feel comfortable on their debt relief journeys and we are glad that our Client Success team was able to answer all of your questions about the program from the start. Thanks for choosing Beyond Finance!

- Client Success Team at Beyond Finance

Feb. 10th, 2022

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BJ W Milwaukee, WI

Darrin was very patient & detailed explaining the process. He is who Beyond Finance want & need on their TEAM

2 years ago

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Reply from Beyond Finance

Hi there,

We’re glad to hear that you had a great experience with our representative Darrin. We put a lot of work into helping our clients move beyond debt, and that starts with a full explanation of our process. We’ll be sure to pass your kind words on to him and the rest of the team.

Thanks for choosing Beyond Finance!

- Client Success Team at Beyond Finance

Feb. 10th, 2022

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star star star star star

Deanna Perthuis Houston, TX

This experience has been easy! Everyone I have talked to has explained everything and answered all of my questions.

2 years ago

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Reply from Beyond Finance

Hi Deanna,

Thank you for the kind words! We are so glad to hear that you're having a good experience working with our team so far!

Thanks,

Client Success Team at Beyond Finance

Feb. 10th, 2022

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Sohail James Ann Arbor, MI

Please please do not use their services. You will end up paying much more what you are paying to credit companies. They could not settled my debt with Discover card and ultimately I got notice of Garnishment from them, which means I have to pay them full amount. Never ever higher this company. Now I have to get lawyer to settle this debt.

3 years ago

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MIAMIGIRL Miami, FL

I started in May - got letters from attorneys which I forwarded to them. No response except "we are working on it". I kept following up with I got another letter. No response. I was concerned about being sued - no response. I switch to another company CareOne whom a family member used about 10 years ago and they were very satisfied with them.

5 years ago

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star star star star star

Lisa Kosier

Communication and friendliness of representatives.

6 months ago Edited July 18, 2024

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star star star star star

Louise Stinger

I’m very happy and grateful for this program

6 months ago

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star star star star star

beverly garza

They were very friendly and explained it all good

6 months ago

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Darlene Stakelin

Excellent communication and information .

6 months ago Edited June 18, 2024

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CKM TOY

Have been on top of this since I signed with them.

7 months ago

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star star star star star

James Jernigan

Very professional and helpful during the process.

7 months ago

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star star star star star

Danielle Malinowski

Excellent service! Outstanding and caring individuals!

7 months ago

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Reply from Beyond Finance

Hey Danielle-

Thanks for the feedback! We want all of our clients to have a great experience with us. We’re happy that our Client Success team gave you the support you needed.

As always, you’re welcome to contact us any time at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

May. 23rd, 2024

star star star star star

Susan Bush

Customer service. Everyone is so helpful

8 months ago

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Reply from Beyond Finance

Hey Susan-

Thanks so much for the feedback and review! We’re thrilled to hear you’ve had a good experience with our team. Thank you for choosing Beyond Finance.

—Client Success Team

May. 23rd, 2024

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star star star star star

Jack Andre

Everyone has been very friendly and understanding .

8 months ago

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Reply from Beyond Finance

Hey Jack,

Thank you for sharing your experience! We're thrilled to hear that you connected with our team. You’re welcome to contact us any time at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

May. 8th, 2024

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star star star star star

Tracie

Very nice to work with. Easy and friendly

8 months ago

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Reply from Beyond Finance

Hey Tracie-

Thanks for the feedback! We want all of our clients to have a great experience with us. We’re happy that our Client Success team gave you the support you needed.

As always, you’re welcome to contact us any time at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Apr. 25th, 2024

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star star star star star

Mindi Stevens

Clear information and great customer service.

8 months ago

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Reply from Beyond Finance

Hey Mindi-

Thanks so much for the feedback and review! We’re thrilled to hear you’ve had a good experience so far. Thank you for choosing Beyond Finance.

—Client Success Team

Apr. 25th, 2024

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EVERARDO MAZADIEGO

I could have never imagined how helpful Beyond Finance could be.

9 months ago

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Reply from Beyond Finance

Hey Everardo-

Thanks for the feedback! We want all of our clients to have a great experience with us. We’re happy that our Client Success team gave you the support you needed.

As always, you’re welcome to contact us any time at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Apr. 17th, 2024

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star star star star star

Jeryl Brazil

I give them a rating of 5 stars! This experience so far has been awesome!

9 months ago

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Reply from Beyond Finance

Hey Jeryl-

Thanks so much for the feedback and review! We’re thrilled to hear you’ve had a good experience so far. Thank you for choosing Beyond Finance.

—Client Success Team

Apr. 2nd, 2024

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star star star star star

Jessica Stowell

The service rep, Alejandro was very thorough and patient with our questions.

10 months ago

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Reply from Beyond Finance

Hey Jessica-

Thanks for your lovely review! We’re so happy you had such a great experience with Alejandro. We care deeply about helping our clients move toward a brighter financial future with care and kindness. Thanks for choosing Beyond Finance!

—Client Success Team

Mar. 6th, 2024

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Rica James Westland, MI

The rep helping me was super helpful & clear w/ details of the program.

10 months ago

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Reply from Beyond Finance

Hey Rica-

We’re so happy you had such a great experience with our team. We put a lot of work into helping our clients move toward a brighter financial future. Thanks for choosing Beyond Finance!

—Client Success Team at Beyond Finance

Feb. 22nd, 2024

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Big Slyck Rochester, NY

love the customer service.explain my plan so i can understand what im getting.

10 months ago

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Reply from Beyond Finance

Hi there-

Thanks so much for the feedback and review! We’re thrilled to hear you’ve had a good experience so far. Thank you for choosing Beyond Finance.

—Client Success Team at Beyond Finance

Feb. 20th, 2024

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Diana Joyner

Brenda was amazing! She answered all of my questions and got me on my way.

11 months ago

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Reply from Beyond Finance

Hi Diana-

Thanks so much for the feedback and review! We’re thrilled to hear you’ve had a good experience so far. Thank you for choosing Beyond Finance.

—Client Success Team at Beyond Finance

Feb. 9th, 2024

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Patricia Wenz Carencro, LA

Very nice agent, lots of information and answered all questions

11 months ago

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Reply from Beyond Finance

Hi Patricia-

We’re so happy you had such a great experience with our team. We put a lot of work into helping our clients move toward a brighter financial future. Thanks for choosing Beyond Finance!

—Client Success Team at Beyond Finance

Feb. 8th, 2024

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star star star star star

Dennis Puhl Oshkosh, WI

very good customer service , answered any questions you have

11 months ago

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Reply from Beyond Finance

Hi Dennis-

Thanks so much for the feedback and review! We’re thrilled to hear you’ve had a good experience so far. Thank you for choosing Beyond Finance.

—Client Success Team at Beyond Finance

Feb. 7th, 2024

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star star star star star

Ann Kristoff

staff was great and it seems like this was the right choice for me

11 months ago

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Reply from Beyond Finance

Hi Ann-

Thanks for the feedback! We want all of our clients to have a great experience with us. We’re happy that our Client Success team gave you the support you needed.

As always, you’re welcome to contact us any time at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Feb. 7th, 2024

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Donna Kramer Philadelphia, PA

Jim B was attentive, caring and listened to my story with no judgement.

11 months ago

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Reply from Beyond Finance

Hi Donna-

Thanks so much for the feedback and review! We’re thrilled to hear you’ve had a good experience so far. Thank you for choosing Beyond Finance.

—Client Success Team at Beyond Finance

Jan. 31st, 2024

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Sherry Austin, TX

Very easy to work with. Listened to me and addressed any concerns and questions I had.

1 year ago

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Reply from Beyond Finance

Hi there-

Thanks so much for the feedback and review! We’re thrilled to hear you’ve had a good experience so far. Thank you for choosing Beyond Finance.

—Client Success Team at Beyond Finance

Jan. 16th, 2024

star star star star star

Kathy hirtzer Fort Myers, FL

Joel was extremely kind and patient with me explaining everything and made me feel comfortable

1 year ago

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Reply from Beyond Finance

Hi there,

Thanks for the feedback! We want all of our clients to have a great experience with us. We’re happy that our Client Success team gave you the support you needed.

As always, you’re welcome to contact us any time at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Dec. 15th, 2023

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star star star star star

Carol Bitting Asheville, NC

Great experience great support very happy I made the call! On my way to be debt free!!!

1 year ago

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Reply from Beyond Finance

Hi Carol-

Thank you for the kind words! We are happy to hear about your positive experience with our team. Our team is excited to see the rest of your progress on your journey towards a better financial future.

—Client Success Team at Beyond Finance

Nov. 10th, 2023

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Daniela St Louis, MO

I can give 0 if allowed This is not a trust company, they have the worst customer service, all they do is for they own benefits. They don't even publish bad reviews. I can believe how there is people who trust them

1 year ago

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Reply from Beyond Finance

Daniela-

We do not manipulate our reviews in any way. You can see through all of our review channels all of our genuine client interactions. Our team is consistently transparent with each and every one of our clients.

We're sorry to hear your program has not been progressing as you expected. Our team is always here to support each and every one of our clients. Please contact us directly clientsuccess@beyondfinance.com or 800-282-7186.

-Client Success Team at Beyond Finance

Sep. 14th, 2023

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Richard Baez Hobart, IN

They really care about their clients. They truly make their clients feel better.

1 year ago

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Reply from Beyond Finance

Hi Richard!

Thank you for the positive feedback! We do care about each and every one of our clients and are happy to hear you were able to experience this.

-Client Success Team at Beyond Finance

Sep. 8th, 2023

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Martha Payne Tulsa, OK

The amount of time your representatives spent with me, ensuring I understood everything

1 year ago

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Reply from Beyond Finance

Hi Martha-

Wow! This is the kind of feedback we live for. We know that our clients deserve all the compassion and support in the world, and we’re so glad to know that we’re meeting that expectation. We’ll be sure to pass on your wonderful words to our team. We look forward to continuing to help you reach your goal of financial freedom.

-Client Success Team at Beyond Finance

Aug. 29th, 2023

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Tana Wenzell Elyria, OH

Customer service was outstanding. I felt very supportive throughout the entire experience.

1 year ago

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Reply from Beyond Finance

Hi Tana,

Thanks for the feedback! We want all of our clients to have a great experience with our program–we’re happy that our Client Success team gave you the support you needed.

As always, you’re welcome to contact us any time at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

Jun. 22nd, 2023

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Julia M. Keohane Salem, MA

They were so nice and helpful! It feels like a weight has been lifted off my shoulders.

1 year ago

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Reply from Beyond Finance

We LOVE to hear this, Julia! We're so glad we get to help. :)

—Client Success Team at Beyond Finance

Jun. 6th, 2023

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Nancy J Wilson Pasadena, TX

Employees are very knowledgeable. Very friendly and instilled confidence in myself.

1 year ago

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Reply from Beyond Finance

We love to hear it, Nancy! We definitely want you feeling confident and informed as you begin your journey! We’ll continue to do everything we can to keep you updated on progress, work with your creditors to get each of your enrolled debts resolved, and help you to graduate your program. :)

Client Success Team at Beyond Finance

May. 2nd, 2023

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Perry Benton Dallas, TX

Everyone was very helpful made me feel very comfortable with making the decision to work with them

1 year ago

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Reply from Beyond Finance

Perry—

Congratulations on taking the first step towards financial freedom! We’re so pleased you’ve already had a positive experience with us, and we’ll continue to do everything we can to keep you updated on progress, work with your creditors to get each of your enrolled debts resolved and help you to graduate your program.

Thanks for choosing Beyond Finance!

- Client Success Team

May. 2nd, 2023

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David P Brooklyn, NY

Very straight forward and to the point. The reps here give you all the information you need to make a decision.

1 year ago

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Reply from Beyond Finance

Hi David,

Thanks for the feedback! We want all of our clients to have a great experience with our program so we’re thrilled that our team was able to answer all of your questions and make sure you felt fully informed about the program!

As always, you’re welcome to contact us any time at clientsuccess@beyondfinance.com or 800-282-7186.

- Client Success Team at Beyond Finance

May. 2nd, 2023