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Americor

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9.2

Overall Score

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Vincent Gambino

Like the customer service team and calmly explained how their process works. My agent Francesca has been very nice to me, very professional and helpful to me. My agent has put confidence back into me and I have the confidence to watch the way I will be debt free. It’s easy to get into debt and with the help of my agent she has provided me with great insight on how to manage my finances better.

6 months ago

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Bobbie Johnson Cincinnati, OH

I like because they accepted me so quickly and that they have paid on my creditors but I'm dissatisfied with the amount each of my creditors are getting. I'm a little dissatisfied with the amount that they are paying my creditors on my behalf because I'm still left with balances that are not in reach for me to pay, it's just like putting a Band-Aid on a on a sore. I wish they would communicate a lot more and try to get more from my creditors to help me out, in other words them paying my creditors I still have a fairly large balance to pay afterwards. Don't get me wrong I really like that they accepted me and offered to help me pay my creditors off but I'm disappointed because they're not getting more out of my creditors than I thought so it will help me. My two most expensive bills that would that would take years to get those paid off the way that they are going about it so that's why I had a relative that offered to help me pay two of my creditors off.

6 months ago

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Bryan B. Honolulu, HI

I love that they were so impressionable, it was like talking to a friend rather than a robotic person reading from a script. They explained the process in terms that I could understand. They gave analogies that made total sense to me. There’s always someone I can reach out to and their portal is very easy to use. I know I’m still far from the finish line, but I’m very comfortable and confident that I’ll get there. Also with the piece of mind that lawyers, specialists and agents are right there every step of the way. Can’t wait to complete the journey!

6 months ago

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Laurie Appleton, WI

very helpful and a wealth of knowledge. They were able yo answer all my concerns and questions. I have had numberous follow up calls from Americor and their Lawyers. I truly dont feel left behind. I appreciate this Company being in constant in touch as this can be a scary time when a life changing event caused a drastic change in how your outstanding bills are paid. they have helped so much. Im very Grateful.

7 months ago

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Reply from Americor

We're delighted to hear that you're satisfied with our services! Your feedback fuels our commitment to delivering top-notch solutions. Feel free to recommend us to friends and family. Best regards, Americor

Sep. 25th, 2023

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Deborah Honolulu, HI

Always kept updated about my account. All my questions answered by friendly and professional men or women. Americor makes me feel safe about making my decision to use their services! I increased my deposit amount so hopefully I can be completed with the program sooner than they stated. I worry all the time if I am doing or have made the right choice, and then later that day or the next I am receiving a settlement offer! I have 3 settled and 1 more to go. I trust and believe in Americor!

7 months ago Edited January 22, 2024

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Reply from Americor

Thank you for the stellar review, Deborah. The Americor family will always be glad to assist you. Best regards, Americor

Sep. 25th, 2023

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Ulysses Guerrero

Great service answered all my questions and most importantly I'll be debt free in no time. Thank you.

2 days ago

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Guadalupe

Americor helped me solve my debt with easy low payments. Because of Americor I am able to have good credit.

2 days ago

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Robert Smith

I like the way u guys keep me inform on everything current with my account to me that is priceless thank you.

3 days ago

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mell bel

You guys are too much helpful I’m speechless just Thank you so very much saving me from the stress

3 days ago

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Karen Thibault

Americor is with you every step of the way . They are always available to answer questions and explain things.

4 days ago

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Donna Syrinek

I have enjoyed not having to really think about my debt and being able to have more freedom financially

4 days ago

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Doreen Harrington

Very professional and helpful. Will C. and Shelley V. made me feel very comfortable with the whole process.

5 days ago

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Kaitlyn Ramsey

Everyone who has contacted me through Americor has been extremely friendly, informative and helpful!

5 days ago

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Delia Peterson

So far, so good! Everything is falling into place as my debts are being settled and all I have to do is save money with them! Very happy:)

1 week ago

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Tony Wilcoxen

Jason j. was very helpful to me and was concerned about my financial crisis. I would recommend Americor to anyone in my situation

1 week ago

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Scott

I like it's getting taken care of . All 3 of my debts have been settled. Now I just gotta finish paying it off and I'll be done.

1 week ago

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Cynthia Mohammed

Americor did what they said. They immediately went to work negotiating and settled my accounts one after another. I am very pleased.

1 week ago

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Birgit B Barron

The Ladies were very patient and ready to explain if anything was unclear to me. Knowledgable and courteous Thank you Emely and Tamika!

1 week ago

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cecilia lopez

I love how they have everything in a way that I understand what the process is and when the payments are made and how it lays out.

1 week ago

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Megan Hittle

Easy and seamless! I know a few other people using other companies and they are jealous of how kind and simple Americor has been for me.

1 week ago

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Christina Jamison

Their website clearly states settlement will be based on balances when you sign up and then it's based on after it sits there for 7 months and collects interest. That pissed me off..

1 week ago

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Jonathan Henderson

An amazing experience so far 10/10 would recommend.They are life savers in this convoluted world of “life happens”.Thank you for what you guys do.Brilliant!

2 weeks ago

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Donna Pennestri

FRIENDLY VERY HELPFUL AND THEY MAKE SURE YOU UNDERSTAND ALL THE DETAILS. THEY ENCOURAGE YOU TO ASK QUESTIONS AND ARE ALWAYS AVAILABLE IF YOU HAVE A QUESTION.

2 weeks ago

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letitia armstrong

Christian was very knowledgeable he took his time to explain to me the process and the program I think I have made the right choice Christian I really appreciate you

2 weeks ago

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Erika Johnson

I've been in the program since August of 23. So almost 8 months and just had my first account closed. I knew it would be a lengthy process but when I started this was told it usually only takes 2 to 3 months for the first account to close. Just a little inpatient.

2 weeks ago

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John F.

Employees are very knowledgeable about the company’s services, they are very well trained, cordial to the clients & very willing to assist them whenever possible.

2 weeks ago

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Jane frye

I find very satisfying that the staff reached out to your client, If I were negative I would say that getting a late deposit added to your account was a little rough. so far so good.

2 weeks ago

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Joe Bonk

Americor has been awesome in helping me get my financial life back together. Communication has been smooth and pleasant. Actually seeing results faster than anticipated.

2 weeks ago

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Ugonna Ukwu

Personable, professional advocacy. As a busy nurse and health professional, I found the money education during my erractic windows of availability a Game Changer!

2 weeks ago

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Kerman Eddings

Mia was really helpful and really patient with me and made sure that I understand everything she was explaining to me. I really enjoyed working with her.

2 weeks ago

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Clarence Jones

Clear and concise questions and answers. Quick and direct responses with alerts and notifications of settlement offers. Maintained contact during the process until the final settlements and loan approval.

3 weeks ago

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Michael Jones

Because of the professional handling of my case. They were not afraid to admit that they made a mistake, and they corrected it. I am happy that I found them.

3 weeks ago

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Steve Moniz

Nick seemed very knowledgeable about Americorp’s offerings and he spent the time to reassure me that this was a viable path for me to take. He Was friendly and patient.

3 weeks ago

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Christy

Brian C. was very polite and very good at his job. I would have gone with Amicor except the company I am with said I would have to start all over.

3 weeks ago Edited March 25, 2024

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Kyle Farmer

I like the way they stay in touch with me and keep me informed every step of the way. Their customer service is very accommodating and prompt with service.

3 weeks ago

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JT Texpat

Tahni H! Extremely talented and helpful. She explained the process so thoroughly and professionally that it changed my perspective on this type program.

3 weeks ago

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C smith

Great process easy to talk to when communicating with staff from Americor keeping me in the loop on certain accounts they were working on overall great process

4 weeks ago

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Aimee Falk Mount Pleasant, PA

Have Not going through the program yet, but I can tell you as soon as I talked to them to get signed up. I felt so comfortable felt like I'm going to be out of debt in no time. Great company, so far. Very happy 5 stars....

1 month ago

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jeanne booth

I really like how they they were quick to take action on my behalf. Everyone was good at their job. The only thing that got confusing was so many different people would contact me via email and I was afraid I would unknowingly delete a email I should have been reading. Thanks though, great work.

1 month ago Edited March 29, 2024

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raquel winter Charleston, SC

They understand that when you are trying to get back on your feet you might need the same information more than once. They work with you if re- scheduling a payment is needed and they have a great customer service team.

1 month ago

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Amanda Hovey Houston, TX

They are very friendly. They answer your question right away. They didn't make me feel ashamed about my debt. Everything was easily accessible on the App, I can see my progress. So far I am very pleased.

1 month ago

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Anthony Jacques West Columbia, SC

Explained most of the process in understandable terms and was quick to respond if i forgot or didnt completely grasp the process. So far they have settled a few accts ,very happy with customer service

1 month ago

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Tiawanna Glover Lithia Springs, GA

Zach, the representative, who assisted me in signing up was very pleasant to work with. He was extremely patient with me and was available to help me when I was ready to start my Americor journey to becoming debt free.

1 month ago

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Lucy Gillens

I am very pleased with Americor. They have been working diligently to reach settlements on six of my nine accounts and are in negotiations for two others at this time. It is projected that I will be debt free by 2026.

1 month ago Edited March 15, 2024

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DKitchings65 Columbia, SC

I will say that Americor is good company to work with getting rid of your debt. They have been consistent with staying in touch with you while they are working to resolve your debt situation.

1 month ago

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am2019

My advisor Jeff F was absolutely awesome!!! Professional, courteous, pleasant and made the entire process so easy and painless. I would highly recommend the services and Jeff to anyone

1 month ago

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Diann Hall Shelburn, IN

Me & husband felt like the ppl w/ Americor were not thorough on things involved, like I I asked if a creditor were to possibly try taking I I asked what happens if a creditor tried possibly suing us..we were told, " we have ppl n the co to take care of that for u"..it turns out we had to go w/ Credit 9, get a loan, to avoid this.. our payments r becoming $49 more a month, than our orig deps w/ Americor, of 302.71, starting 3/17/24, the amt is 351 plus ..we were told Americor can only do so much

1 month ago

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Reply from Americor

We deeply apologize for the frustration and confusion you and your husband have experienced during your engagement with Americor. Your feedback is essential to us, and we regret any misunderstanding or lack of thoroughness on our part.

It's concerning to hear that you felt our team did not adequately address your questions and concerns, particularly regarding potential creditor actions such as lawsuits. We understand the importance of clarity and transparency in these matters, and we sincerely apologize for any miscommunication regarding the steps needed to address such situations.

Regarding the transition to Credit 9 and the associated loan, we understand your disappointment with the increase in monthly payments. We strive to provide solutions that are tailored to each client's needs and financial situation, and we apologize if the outcome did not align with your expectations. Your satisfaction is our priority, and we are committed to finding a resolution that meets your needs.

We appreciate your patience and understanding as we work to address your concerns and improve our processes. If there are further questions or if you would like to discuss your situation in more detail, please do not hesitate to reach out to us directly at [email protected].

Thank you for bringing these matters to our attention, and we look forward to the opportunity to better serve you in the future.

Warm regards,
Americor

Mar. 18th, 2024

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Ton Wong Elk Grove, CA

Great program and easy to use. Highly recommended whoever that is in a situation where you feel like you are in too much debt to get out. GIVE THIS PROGRAM A TRY. You won’t be disappointed

1 month ago

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Anthony Godin Los Angeles, CA

The employees that handled my situation were very polite and professional. Explained everything in great detail. Thank you for all your help and I’m looking forward to being debt free.

1 month ago

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Kevin Tann

Your service agent Jesse B was very helpful and attentive. I discussed my situation and he came up with the perfect solution to resolve my situation. Thank you Jesse and thank you Americor.

1 month ago