Americor
8.3
Overall Score
Filter by:
Sort by:
Review Source
Terry
The representatives have been helpful on my journey through the program this far. My deposits have come out correctly with no issues. I have been in the program since December 2023 and I received my first settlement of five accounts in March 2023. Americor was able to settle with Lending Club which was one of my bigger balances owed. I received a call from Americor that I had an offer. I was so excited. I first got connected to an agent to help but because I was at work... I decided to sign into my Americor account and accept my offer. It was so easy. I am eager to see which account is settled next. This creditor was not aggressive in asking for payment. Given it was a few months of no payment. They sent me text messages and mailings reminding me my payment was due. Still uneasy not making payments but I am happy to have one settlement down and four to go. Thanks Americor!
8 months ago
Review Source
Matt
I spent 9 months with another debt consolidation company and I certainly feel like that was a waste of time. Since I have something to compare it to... the onboarding process was incredible by comparison. Americor mapped out their whole strategy. They pushed information rather than have me pull it out of them (which was a relief-the other place had me feeling like I was bothering them with my questions). Big shout out to Riah Nessa who brought in my business. This woman definitely cares and she made me feel like so much more than just another bunch of numbers toward the bottom line. If she is a reflection of the atmosphere in this company I would say it must be a great place to work. I am so thankful they sought me out. Unfortunately, I have one credit line that reached a settlement with the other company, and they're already implementing their fee (and it was a big one), otherwise Americor would have all my business. I know it is only fair that this other company get compensated for their work in acquiring the settlement, but I'm hoping they cut me loose. After nine months of not being really considered, I'd say it would be an appropriate trade off.
8 months ago
Ernest Verni
I was skeptical at first when I decided to go forward with my decision to work with Anericor and its onboarding team . But it was time to get off the credit card bandwagon and take the plunge with a company that seemed to be competent and trustworthy with my finances and me. Americor’s people were very helpful to get my debt in order so I could define my outlook after I have committed with the contract to pay off my debt with my personal debt consolation plan . They helped me with the burden to deal with my creditors and finalize my plan with a realistic repayment plan I can live with for my future to rebuild my credit and be free from the daily calls to play catch up with past due bills . It seemed I was saying goodbye to my old friends that have caused me credit card anguish in my life but in reality I can breathe for the first time with out the credit card debt and burden I felt daily . I still have a few issues to manage with onboarding team but they are patient with me and extremely helpful to get it right . Thanks Americor team for your people and staff for your courtesy towards me in a very difficult transition for me as I am still on the path to success in my planned retirement years ahead of me.
8 months ago
Review Source
D R WEST
very tactical, calculated protocol that americor follows. I think the % for fees is a bit high, but, as the saying goes, you get what you pay for. I don't have to deal with the creditors, and I may be eligible for a consolidation loan in the future. It seems this process is better in the long run than bankruptcy or just letting your credit crash. So far americor has already arranged a settlement with one of my creditors, so I was happy and impressed with that scenario, and decided, after LAY, a nice americor rep followed up with me today, that I'm doing the right thing, with the right company, at the right time.
8 months ago Edited April 22, 2024
Verified Customer
Review Source
Gwendolyn
I like Americor from the start of my conversation with them ,they made me feel at ease about my situation with my credit and bills,they were always willing to talk to you and being up front about everything you will be doing ask the process begins.I am glad that I called them and I am not worry about how long it will take me to finish this process and I’m not looking at my credit score right now .If there’s a problem with anything I can call and talk with someone anytime.I like that.
1 year ago
Verified Customer
Review Source
Leigh
I did recommend a friend to Americor and she went with them. I can't remember the girl's name, but I usually talk to her and she, she's very understanding. She talks to me and she explains things to me as far as you know that this is going to go into effect. She's a very pleasant person to deal with. They're not out to overcharge you on your payments and stuff like that. I make two payments a month and it's reasonable to where I can afford it and not have to worry about how I'm going to pay. It's always been taken out with no problem and it's not too high.
1 year ago
Verified Customer
Review Source
Martha Gastonia, NC
Americor is the best. They told me my credit would take a hit, it did, but now it's climbing and it's getting good again! It's really important to make your payments on time, everytime. I think that's the key to restoring your credit score. Americor keeps me informed of everything. They handle everything, lawyers, letters, threats, they handle it all. They have been a Godsend.
1 year ago Edited November 20, 2023
Verified Customer
Review Source
Nadeem
I can trust them. They call. They explain you everything good. They are good communicators. Everything is simple and same payment. They check with your income, everything and they do everything how much you afford it. But they try to give me the loan option and they should start with debtors, make sure everything done. Then they can give offers so that below less amount of loan that be easy for the people.
1 year ago
Verified Customer
Review Source
Rose
I guess all I can say is it's been all right. I just wait to hear from my creditors regarding settlement. But I saw in the e-mail that I got today that those letters of settlement usually don't come until after six months. So I'm just being patient and making sure that all my money is always there if you go into the account. They're there if I call them - I get answers when I have questions and I check my portal. That's usually up to date and it's been okay. I trust what's going on.
1 year ago
Verified Customer
Review Source
Vincent Gambino
Like the customer service team and calmly explained how their process works. My agent Francesca has been very nice to me, very professional and helpful to me. My agent has put confidence back into me and I have the confidence to watch the way I will be debt free. It’s easy to get into debt and with the help of my agent she has provided me with great insight on how to manage my finances better.
1 year ago
Verified Customer
Review Source
Bobbie Johnson Cincinnati, OH
I like because they accepted me so quickly and that they have paid on my creditors but I'm dissatisfied with the amount each of my creditors are getting. I'm a little dissatisfied with the amount that they are paying my creditors on my behalf because I'm still left with balances that are not in reach for me to pay, it's just like putting a Band-Aid on a on a sore. I wish they would communicate a lot more and try to get more from my creditors to help me out, in other words them paying my creditors I still have a fairly large balance to pay afterwards. Don't get me wrong I really like that they accepted me and offered to help me pay my creditors off but I'm disappointed because they're not getting more out of my creditors than I thought so it will help me. My two most expensive bills that would that would take years to get those paid off the way that they are going about it so that's why I had a relative that offered to help me pay two of my creditors off.
1 year ago
Verified Customer
Review Source
Bryan B. Honolulu, HI
I love that they were so impressionable, it was like talking to a friend rather than a robotic person reading from a script. They explained the process in terms that I could understand. They gave analogies that made total sense to me. There’s always someone I can reach out to and their portal is very easy to use. I know I’m still far from the finish line, but I’m very comfortable and confident that I’ll get there. Also with the piece of mind that lawyers, specialists and agents are right there every step of the way. Can’t wait to complete the journey!
1 year ago
Verified Customer
Review Source
Laurie Appleton, WI
very helpful and a wealth of knowledge. They were able yo answer all my concerns and questions. I have had numberous follow up calls from Americor and their Lawyers. I truly dont feel left behind. I appreciate this Company being in constant in touch as this can be a scary time when a life changing event caused a drastic change in how your outstanding bills are paid. they have helped so much. Im very Grateful.
1 year ago
Reply from Americor
We're delighted to hear that you're satisfied with our services! Your feedback fuels our commitment to delivering top-notch solutions. Feel free to recommend us to friends and family. Best regards, Americor
Sep. 25th, 2023
Verified Customer
Review Source
Deborah Honolulu, HI
Always kept updated about my account. All my questions answered by friendly and professional men or women. Americor makes me feel safe about making my decision to use their services! I increased my deposit amount so hopefully I can be completed with the program sooner than they stated. I worry all the time if I am doing or have made the right choice, and then later that day or the next I am receiving a settlement offer! I have 3 settled and 1 more to go. I trust and believe in Americor!
1 year ago Edited January 22, 2024
Reply from Americor
Thank you for the stellar review, Deborah. The Americor family will always be glad to assist you. Best regards, Americor
Sep. 25th, 2023
Verified Customer
Review Source
David
They have been very knowledgeable and helpful. I was glad I came across this company because they're helping me out tremendously to get back on my feet. I truly appreciate it. They're very responsive, they call to keep me in the loop. They text me if they can't reach me by phone because I work crazy hours and I'm everywhere. They made me feel really at ease so I let them do what they need to do to to help me out.
1 year ago
Verified Customer
Review Source
Queen
It's a good experience. They always explain everything to you. You don't have to ask them. Basically they explain what what the interest rate you will wind up getting, how much you would have to pay out at the end. Anything basically that you ask them, they will give you your answer. They don't have hidden costs that you're going to have to pay them something, so they'll tell you what it is if you ask them. It's a good experience.
1 year ago
Verified Customer
Review Source
Marissa Lynn Indiana, PA
Pleased is an understatement. They were calling me multiple times for a few days, I was hesitant to answer & then I decided to answer & it was the best decision I could have made! I was expecting to be let down during the call & come to find out, the call was more than I expected, it was a call I needed. The customer service was top tier, the process was smooth, it was overall great. Thank you guys so much, especially Peter who I spoke with during the process!!!!
1 year ago
Verified Customer
Review Source
Aliyah
The associate that I dealt with when my account and information was being set up was extremely personable and just made everything really easy for me. It was really convenient and I didn't have to ask a whole lot of questions, everything was good. I would recommend anybody to go through these guys for sure. They've been extremely helpful and I haven't had anything go wrong. They're doing exactly what they're supposed to do with the agreement that we had.
1 year ago
Verified Customer
Review Source
Malik
Look into AmeriCorps because they're definitely helping me out and I feel as if they could help me out and that they can help you guys out as well. I felt as though the representative that was on the phone was very knowledgeable of their products and services. They try to provide me that information that I was asking. So far my experience been very good.
1 year ago
Verified Customer
Review Source
Joyce D King Indianapolis, IN
Although I ultimately decided not to go forward with the debt resolution plan, every Americor staff person I interacted with (at least 4) I give each five stars for professionalism, program knowledge, empathy & kindness. Mariam especially, (who handled my intake interview) I would give 10 stars if I could. She is a splendid human being and a great credit to Americor.
1 year ago
Verified Customer
Review Source
Paula Starck Allport, PA
Well I was under the impression I was going to b debt free in 3 years and it's going to b closer to 5 years now! I made payments to Americor for 8 months then was offered a loan to pay off all of the companies I enrolled in the program. I was told about what they thought they could settle my accounts for which was about half of what I owed. But what I didn't realize was the half they negotiated was how they get paid. So I now have a loan to pay off plus the interest rate is high! They say if I keep up with payments they sometimes offer to refinance at a lower interest rate, or I can seek a loan thu another company to pay off. But I don't think any other companies will offer a good rate after going Thu the long period it took to negotiate so my credit score went down by 100points! It's a hard thing to think about because I've struggled for so many years to get my score to b at a 700! I've been thu a lot and I will get thu this too it's just that I was depending on that 3 year mark and that's outa reach now unless I could increase the amount of my payments but I most likely can't do that because of the cost of living and being a senior we don't get an increase in our income! And I retired on disability so I can't work to make extra money. I know I have the peace of mind I will get there and the collection calls have stopped but it was constant for awhile!
1 year ago
Verified Customer
Review Source
Hope Honore Huntington Beach, CA
They relived me from being a slave to my debtors and provided me with a choice to fight for my financial future! I am grateful they offer an option that allows me to enjoy my time and not spend it on a bank that is comfortable reclining and collecting everything I work so hard for….I am relieved and free and I’d take peace of mind over greed and contract binding hell any day!
2 years ago Edited January 10, 2024
Verified Customer
Review Source
Joyce
It's been very pleasant. I was all stressed out when I first call, but the associate, I think her name is Amanda, she calmed me down and I decided that this was the best way for me to get out of debt. When I tried to call to change my deposit date, I left a message on Saturday and she called me right back today when they were open and available to let me know that everything the transaction did go through. People call back and get back with me and don't ignore that I called and left a message. I like that.
2 years ago
Verified Customer
Review Source
Lawanda
The consultant that I work with is very knowledgeable. He was very helpful, so I really appreciated all that. He explained everything to me where I could understand. It's been excellent. Everyone I've spoken with has been very knowledgeable and very courteous and provided all the information that I need. He made sure that I understood the different things that I could do.
2 years ago
Verified Customer
Review Source
Mallory Thomas Lockhart, SC
Excellent quality of personnel, I had discussios with a few employees. They all shared knowledge of how Americor handles the process of helping people eliminate staggering debt with high interest rates. The program I was put on will save me over $25,000 and 6 years. I was doubtful at first but talking with numerous employees, my confidence was restored. I much appreciate Americor being available in my time of need.
2 years ago
Verified Customer
Review Source
Ricardo
The customer service was very good. They explained everything and they make me understand. They give me all the details that I need to know and the same time they explained how everything works, in the future and all of that. I speak Spanish and they put in somebody that speaks Spanish to me. You understand everything clear and every time I don't understand, I'm asking questions and they answer me and explain to me.
2 years ago
Verified Customer
Review Source
Janet
It's been really great. They explain to me how everything worked and how it was going to work. I was kind of skeptical at first because I've had bad experiences with debt relief people in the past, but that was way back in the 90s. She explained to me and in detail and after about 30 minutes I finally said okay, I'll do this because that really impressed me. I can actually see where my money's going and so I'm pleased with them.
2 years ago
Verified Customer
Review Source
Anonymous
Excellent, excellent, excellent customer service, very efficient, very fast. They send information, they came back from the feedback. It took us very little time to do. I was quite surprised, I actually went back and forth with a lot of other companies and still things were pending. But I do appreciate all the work that went in, it was very quick and very easy.
2 years ago
Verified Customer
Review Source
Mary C Cortez Rosenberg, TX
Americor gave me relief from all my crazy debt. I can breathe easily and sleep peacefully again. Things happened to me beyond my control these past two years with Covid19 and losing my job, my home, my health insurance and I became very depressed. Americor helped me with a solution and I am forever grateful. Thank you from the bottom of my heart, Americor.
2 years ago
Verified Customer
Review Source
Andre
We had a good experience, very good relationship, communication was very clear on the direction that we're headed. The customer service was very helpful, getting all the information I needed, being so comfortable and making a great decision for financial freedom. I would definitely recommend this company to my friends and family to use it. Highly recommended.
2 years ago
Verified Customer
Review Source
Freda
They're so complete and thorough. I really don't know if they could do any better. Use Americor. I feel more relief than I have in months. They made it sure I understood everything, they double checked, they didn't just talk to me and forget it, they just made sure double check and make sure I knew exactly what was going on. Made me very comfortable and confident.
2 years ago
Verified Customer
Review Source
Fred Carlotta Tarpon Springs, FL
I normally don't write reviews, but in this case I'm making an exception. My words cannot express the incredible experience I have been through. Americor has made this process of debt relief stress free. Within approximately 7 months I joined them and I was clear of my creditor debt. If you need help with your debt issue I can't recommend them more. Date of experience: October 19, 2022
2 years ago
Verified Customer
Review Source
Jessica Marrama Brooklyn, MD
Their level of professionalism is superb. Each representative that I have interacted with has been poised, extremely friendly and understanding to my needs. The biggest thing for me though was my initial contact with Ish O, he listened to what I was looking for, answered every question I had and when I told I wasn't sure that I needed time to think about it he didn't push back too hard trying to get me into something I wasn't sure of at that moment. He let me hang up the phone without driving the sales pitch. That's why I called him back a month later saying I was ready.
2 years ago
Verified Customer
Review Source
Ryan & Amy Caldwell Marion, OH
So far our experience has been great! Our Debt Consultant has been amazing and has put our minds to ease about doing the program. She has explained everything about the process very well and answers every question and addresses any concern we may have and she returns our call in a very timely manner when we have a question about something. So far everything is going very smoothly and we've already settled one of our debts! We are very excited to continue with the program and getting much needed help and relief with our debt! Thank you so much for everything so far!
2 years ago
Verified Customer
Review Source
Anonymous
You come to Americor because you're going through a hard financial time and the person that made contact with me was very knowledgeable about I guess what the services they could offer with their time to go over all the details with me I was engaging and and pathetic and I don't know just felt safe talking to them. I didn't felt pressured into anything and he really took the time to address all of my questions, my concerns. Just have a conversation and see where it goes.
2 years ago
Verified Customer
Review Source
Joseph
I don't have to do any of the negotiating. They'll they'll do it for me, so that's fantastic. They've handled pretty much all that need to be dealt with, so I'm pretty happy. The person that was in charge of my account got to know me and we were able to communicate. I'm impressed. They were very helpful, very knowledgeable. They helped me get over my misunderstandings about the process.
2 years ago
Verified Customer
Review Source
Jacquelyn
Americor is the best place to resolve your issues. The budget plan is amazing and to know that there is not just one step that you could take, but several steps that you can take to get back to financial stability is is way more better than just being closed and left in the dark. I experienced comfort and knowledge and understanding from the person that I spoke to.
2 years ago
Verified Customer
Review Source
Tony Marquez San Fernando, CA
The young man that I was lucky enough to get stuck with walked me through the early sign up was awesome. I am so glad we were stuck with Colton A. Colton made me feel at ease about what we were facing. My wife lost her job and found another one making one half of-her hourly wage. Also she gets less hours per week. We were at the end of our rope and no where to turn. Colton was so helpful.
2 years ago
Verified Customer
Review Source
Michael
They're pretty good. Call them and give them a chance cause they seem to work pretty quick and they were able to save me couple dollars and get some some of my debt gone. They are actually pretty good about getting back to me when they said, they set up an appointment really quick and then once everything was going they explained the process and walked me through everything.
2 years ago
Verified Customer
Review Source
B.
The first time I talked with them I panicked and I felt doubt and then the second time they explained it to me more so I could understand it more. If you have any questions, any doubt, or anything always ask and they have somebody that will be a fit for you and your personality to make sure you're making the right decision. John talked with me and informed me on a lot of stuff so it was okay. He's a very good person.
2 years ago
Verified Customer
Review Source
Porsche
If you are interested in getting debt consolidation I would definitely recommend Americor. I dealt with like two different people, both of whom were very professional and quick at understanding. They listen to the reasons why I want to see the debt consolidation so it didn't feel like I was doing like business. It was a pretty easy set up with them and then getting you know like everything squared away and uploading documents and stuff like that is has been pretty easy.
2 years ago
Verified Customer
Review Source
Robert
It has been difficult getting my documents uploaded because I had to take pictures and it was difficult from the phone. Americor didn't come with a bunch of nonsense like other companies. They were very clear and I don''t have to be on hold for a long time and they answered my questions without a lot of complication. It was fast and efficient and they simplify it.
2 years ago
Verified Customer
Review Source
Kenneth
They seem to have everything under control and they helped me with whatever I need. Every time I've called they will answer all my questions and give me explicit information what I need to know and so very very helpful and very sweet when I talk to them. It has been very helpful, very informative and Vanessa was the one that got me taken care of and she was very very sweet and very knowledgeable and so all the other people I've talked to were very helpful as well.
2 years ago
Verified Customer
Review Source
Patricia
It's been really good so far in terms of organization and making sure that I feel comfortable with the company. If I got a call I didn't need to get, because I ended up getting a call back within 5 minutes of having a call already done, they were able to pull up on file that they'd already contacted me for the same issue and were able to resolve it.
2 years ago
Verified Customer
Review Source
Steven Gaitan Stockton, CA
I was treated with respect when I spoke to a person from Americor about my being in debt. They really understood my situation and told me they were here to help me. That's the way it's been to this present day. From day one I've been freed up in my mind not to think about my debt. Americor has worked with my creditors to make payment agreements and I've been making my monthly payments and thats the way it's been.
2 years ago
Verified Customer
Review Source
Crystal
Customer service made us feel at ease and gave us the proper information we needed. We felt excited we were going to get taken care of. We've already recommended it twice. The experience so far has been very valuable and very knowledgeable and it gives us a sense of relief knowing that we're getting the best care for our financial needs. I would tell people to go with Americor. They are the company that has made us feel the most safe.
2 years ago
Verified Customer
Review Source
Green
Everything has been great so far. They got back to me right away when I had a question. They helped me save money. I have recommended them to a friend already. I actually have had a great experience, they have helped me a lot because I had a lot of debt and they are helping me get out of that a lot quicker so I'm excited. I would definitely tell other people to go with you because they will get help quick. I don't have any negative feedback.
2 years ago
Verified Customer
Review Source
Viviana
I got all the explanations. She answered all my questions and didn't leave me by myself. We went through it all together. The process is working. They are interested in helping me and making sure I am taken care of. They were straightforward with me. I would recommend them. Experience has been very good. They understand what I've been going through. My experience with the person that was helping me was very good. I can communicate with her and she helps me.
2 years ago
Verified Customer
Review Source
Quantavious
The customer service representative followed up and used his personal experience to relate to me. He was overall a good guy and made sure everything was good. They are always calling to check on the process. They have kept close contact. I would advise people to go to americor because they were really professional. They use their own life to help you get a better understanding of how it works and how it will benefit me in the future.
2 years ago
Verified Customer
Review Source
Sharon
I'm new with them and haven't really had a whole lot of experience. They are very courteous and when I have questions they answer them. When I first started to call them I thought that it was a loan they give you to pay your debt and then you pay them back but it's more of they consolidate everything but they negotiate with your debtors to get that thing down like fifty percent. When I first went into the program I did not realize that but now I do and it's all right.
2 years ago
