Name: Americor
Rating: 4.9

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JAD NE

Great Caring Customer Service Representatives!6

2 years ago

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Zach Norton Jasper, GA

My experience with David from Americor was very good.

2 years ago

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Akira Williams Eatontown, NJ

quick & easy process and good customer service

2 years ago

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Erica DeAngelis

Just enrolled and had the pleasure of Scott M helping me. He was wonderful

2 years ago

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Framon Weaver Birmingham, AL

It was very concise. They answered most of my questions.

2 years ago

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Mark Edwards Minneapolis, MN

they keep in contact and have my back in this matter.

2 years ago

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Ashley Richy Markham, IL

So far so good, explanations are very thorough.

2 years ago

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Denise Begg Phoenix, AZ

Very helpful and conciderate of my needs .

2 years ago

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Alicia Campos Richardson, TX

Very helpful and always kept me updated on my account

2 years ago

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Carlos Velasquez New York, NY

Best solution to my debt nightmare..awesome company.

2 years ago

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Jae Vance Decatur, GA

The process was explained thoroughly and was easy.

2 years ago

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Dawn Johnson Clinton, NC

Very satisfied with the progress I am making.

2 years ago

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Tony Giglio Sanford, ME

I like how quick I’m already getting offers to pay off my credit cards

2 years ago

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Cheryl Newton Topeka, KS

great customer service, friendly, and explained things very well

2 years ago

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Ediberto Este Brooklyn, NY

Good service and options with my situation

2 years ago

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Jason Espinoza Federal Way, WA

Very fast with their service. Highly impressed.

2 years ago

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Carrie Schroeder Menomonee Falls, WI

Loved the special attention! Helped a lot

2 years ago

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Lynda Gwin NV

Brandon T did a great job getting me set up!

2 years ago

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Gale Morina Richmond, VA

Milo was very patient and helped me complete the process

2 years ago

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Catherine Batten Baltimore, MD

The representative I worked with was wonderful.

2 years ago

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Jessica Bressard

I always receive the best attention on the phone.

2 years ago

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Andres Lopez Los Angeles, CA

I liked that they made sure I understood my contract

2 years ago

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Vernon Elmira, NY

Very helpful and explained everything clearly

2 years ago

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Nathan Madsen Los Angeles, CA

Very honest not pushy and very nice very thourough

2 years ago

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Sonya trujillo GA

Very, informative, answered all questions. Took fear away

2 years ago

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Carolann Young [Woodbury MS]

Consistent communication. Quick settlements.

2 years ago Edited February 20, 2024

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Robin Hillman Leakesville, MS

Tara was very nice and explained everything fully.

2 years ago

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Jackie Lique Lansing, MI

Super nice to work with! Quick and easy over the phone

2 years ago

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Stacey Harris Yazoo City, MS

Love talking with Dash. He was extremely helpful

2 years ago

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BREAKING CHAINS MINISTRY Miramar Beach, FL

GREAT CUSTOMER SEVICE GREAT SERVICE WELL MANNER

2 years ago

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Charles Webb Jackson, MI

Representatives.excellent,very polite and professional.

2 years ago

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Greg Vineyard Ennis, TX

They are working with my creditors. I have one settlement.

2 years ago Edited January 26, 2024

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THOMAS KOENIG Grosse Pointe, MI

GOOD SERVICE !!!! OUTSTANDING EMPLOLYEE's

2 years ago Edited November 27, 2023

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Rexall Dickens

Customer service was great and taking care of my debts

2 years ago Edited April 8, 2024

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Andrew Opata Indianapolis, IN

Everything was good no problem I got the information I needed and thanks

2 years ago

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Jay Pan

It was easy and reliable. Thank you very much!

2 years ago

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Adna Napier Hazard, KY

Explain how it works and everyone was very helpfull.

2 years ago

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Michelle Kirkland Pearland, TX

Great and professional service! Happy I chose them.

2 years ago

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Ashu Nkongho Richardson, TX

Nick is the best agent I had ever talked to

2 years ago

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Kathy Scaman Delray Beach, FL

Fast, efficient to the point and answered my questions

2 years ago

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Jenara Rodriguez

Ed was amazing at helping me with my debt problem very knowledgeable and kind

2 years ago

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roger c costa

the entire phone call was perfect and very explanatory.

2 years ago

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Juan Marine Kissimmee, FL

They working hard for me . Helping me fix my messed

2 years ago

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Denise Abbey Buffalo, NY

Video was detailed and explained exactly what the agent told me.

2 years ago

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Remi Tabangcura Sacramento, CA

Quickly responds and continually updating me with progress

2 years ago

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Connie ONeal Bonney Lake, WA

Incredibly helpful, especially for a non-tech savvy person.

2 years ago

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C John

I am a believer with this company! Excellent service!

2 years ago Edited March 29, 2024

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Angela Files Glen Burnie, MD

Cameron was very helpful. He was very to the point.

2 years ago

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Maurice Perkins Sacramento, CA

Very informative so I decided to try this company

2 years ago

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Denise Davidson

Don’t use Americor! They don’t followup timely. You don’t receive callbacks when ask to speak with a supervisor. Customer service is declining!

2 years ago Edited November 20, 2023

Reply from Americor

Thank you for taking the time to share your feedback with us. We genuinely appreciate your honest evaluation of your experience with Americor, and we're glad to hear that overall, the journey has been positive.

We sincerely apologize for the inconvenience you've encountered with the payment schedule alignment and the challenges you faced with our partner, Credit 9. Your concerns are important to us, and we want to assure you that we take them seriously.

We're genuinely sorry to hear about the frustration caused by the unexpected denial and the lack of follow-up from Credit 9. We understand the significance of timely and transparent communication, and we are actively investigating this issue to prevent similar occurrences in the future.

Please allow us the opportunity to rectify this situation and kindly request that you reach out to our Office of the President team at officeofthepresident@americor.com. Our team is committed to addressing your concerns and ensuring that your experience with us is as smooth and positive as possible.

We appreciate your understanding and are grateful for your continued trust in Americor. If you have any further questions or if there's anything else we can assist you with, please do not hesitate to reach out.

Best regards,
Americor

Nov. 15th, 2023