Name: Americor
Rating: 4.7

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David Veasey Bessemer, AL

Liked the way they worked with me on my debt

2 years ago

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Michael McElrath MI

Answered all my questions Made me feel better about things

2 years ago

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Benjamin Fowlerville, MI

No communication. When you call to speak with them or get a staus you only get a canned response

2 years ago

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Kathryn Shingle Springs, CA

Quickness of debt negotiation. Quick response to emails

2 years ago

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Glen Lamar, MO

They drug their feet and screwed me. I had 36,000.00 debt and it is going to cost me 41,000 to 42,000 out of my pocket.

2 years ago

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John Taylor, MI

I felt the program could have been explained a bit better and in more detail.

2 years ago

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Maria Zufall Baltimore, MD

Haven't heard anything back . Haven't heard anything about any progress

2 years ago

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Eileen Villano Audubon, NJ

I am getting numerous calls from creditors. When does this start happening?

2 years ago

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Dorene F Reed Louisville, KY

The ease and friendly person who helped me.

1 year ago

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Rebecca Tunnell Bolivar, MO

Good customer service, easy to work with and fast moving.

1 year ago

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Kevin Griser Saint Paul, MN

the agent was through, and accurate in details

1 year ago

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Virginia Quezada Mesquite, TX

A trustworthy and responsive customer service company.

1 year ago

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Roger Stanionis Riverside, CA

Very honest personsal and very knowledgeable

1 year ago Edited December 26, 2023

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Thomas Tester TN

Great ppl n company to deal with consolidate debts

2 years ago

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Robert Loomis

Great so far. Recently became a member.

1 year ago

Reply from Americor

Dear Robert,

Thank you for choosing our debt settlement services, and welcome to our community! We're thrilled to hear that you've had a positive experience so far as a new member.

Your satisfaction and success are our top priorities, and we're committed to providing you with the support and guidance you need throughout your financial journey. Should you have any questions or need assistance along the way, please don't hesitate to reach out to our dedicated customer service team at officeofthepresident@americor.com.

We're grateful for the opportunity to assist you in achieving your financial goals, and we look forward to continuing to support you every step of the way.

Warm regards,

Advantage LAW

Apr. 25th, 2024

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Rick Stanley

236 monthly is doing nothing but putting it deeper in debt,thank you.

1 year ago

Reply from Americor

Dear Rick,

We're truly sorry to hear about your experience, and we understand your frustration. Your feedback is important to us, and we want to assure you that we take it seriously. Our goal is to provide effective solutions that help our clients manage their debt and improve their financial situation.

We would appreciate the opportunity to discuss your concerns in more detail and explore options that may better suit your needs. Please reach out to our customer support team at Officeofthepresident@americor.com, and we'll do everything we can to assist you further.

Thank you for bringing this to our attention, and we apologize for any inconvenience it has caused you.

Sincerely,
Americor

Apr. 19th, 2024

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Mike Terrell

All of the forms were easy to fill out and understand.

1 year ago

Reply from Americor

Thank you for sharing your positive feedback regarding the ease of filling out and understanding our forms. We're pleased to hear that you found our processes straightforward and user-friendly.

At Americor, we strive to make every step of the process as seamless as possible for our clients, and it's great to know that our efforts are making a difference.

If you have any further feedback or if there is anything we can do to earn a 5-Star rating, please feel free to reach out to us at officeofthepresident@americor.com. We're here to assist you every step of the way.

Thank you for choosing Americor. We appreciate your support.

Best regards,
Americor

Apr. 3rd, 2024

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LAURA BERISTAIN

This is crazy it went to collections so it literally only saved me $100 and ruined my credit

1 year ago

Reply from Americor

We're deeply sorry to hear about the challenges you've faced as a result of your experience with our debt settlement program. Your feedback is incredibly important to us, and we genuinely regret any distress this situation has caused.

We understand the severity of your concerns, especially regarding the impact on your credit score. Our aim is always to provide solutions that alleviate financial burdens while minimizing adverse effects. We're truly sorry if the outcome fell short of your expectations, and we're committed to finding a resolution that addresses your concerns.

If you're willing to discuss your situation further, we'd welcome the opportunity to explore any options available to mitigate the impact on your credit and find a satisfactory resolution. Please don't hesitate to reach out to us directly at officeofthepresident@americor.com, and we'll do everything in our power to assist you.

Once again, we apologize for the distress this situation has caused, and we remain dedicated to supporting you through this challenging time.

Sincerely,
Americor

Apr. 2nd, 2024

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Sammi Jo

They tell you one thing and then do something totally different. DON'T use this company.

1 year ago Edited March 25, 2024

Reply from Americor

We are deeply sorry to hear about the inconsistencies and frustrations you've experienced during your time with our company. Your feedback is incredibly important to us, and we sincerely apologize for any confusion or inconvenience caused by changing answers and processes.

Please don't hesitate to reach out to us directly at officeofthepresident@americor.com. Our team is here to assist you and ensure that your experience with us is positive and productive.

Thank you for bringing these matters to our attention, and we appreciate your patience and understanding as we work to improve your experience with us.

Warm regards,
Americor

Mar. 21st, 2024

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Robert Hammond Heber Springs, AR

Has done nothing to help improve my credit score.

1 year ago

Reply from Americor

Thank you for bringing your concerns to our attention. We understand how important it is for you to see progress in your credit score, and we sincerely apologize for any disappointment you've experienced in this regard.

Improving credit scores is a complex process that can take time, and we recognize that you may have expected more noticeable results by now. While we cannot guarantee immediate changes, please rest assured that our team is diligently working on your behalf to resolve your outstanding debts and positively impact your credit profile.

We encourage you to continue monitoring your credit report and staying engaged with our team to track your progress. Additionally, we're here to provide guidance and support as you navigate the journey toward financial recovery.

If you have any specific questions or concerns about your credit improvement plan, please don't hesitate to reach out to us directly at officeofthepresident@americor.com. Your satisfaction is our priority, and we're committed to helping you achieve your financial goals.

Thank you for your patience and trust in us as we work together to improve your credit score.

Sincerely,
Americor

Feb. 16th, 2024

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Rosellen Miner

The ladies I spoke with were kind, compassionate

1 year ago

Reply from Americor

We appreciate your positive feedback about the kindness and compassion shown by the ladies you spoke with. Providing excellent customer service is a top priority for us, and we are pleased to hear that our team members were able to offer support during your interactions.

If there is anything specific you would like to share or if you have further feedback to provide, please feel free to reach out to us directly at officeofthepresident@americor.com. Your insights are valuable and would like the opportunity to provide 5 star service.

Thank you for acknowledging the efforts of our team, and we look forward to assisting you further.

Best regards,
Americor

Jan. 30th, 2024

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Kenneth Mburu Wenatchee, WA

Settlements poorly done and frustrated me

1 year ago

Reply from Americor

Thank you for taking the time to share your feedback with us. We genuinely appreciate your honesty. While negotiators always aim to achieve the best possible settlement, your actual settlement percentage depends on many factors, such as the creditors you've enrolled, the delinquency of the debts, the amount financed, and your personal assets.

Interest on your credit cards will stop accruing once your debt is settled, but an average settlement will still result in a reduction of balance owed even after that interest. Plus, it would prevent the compounding interest from continuing to accrue thereafter, potentially saving you tens of thousands of dollars in interest and decades of payments.

We kindly request that you reach out to us at officeofthepresident@americor.com so that we can resolve any additional concerns or questions you may have.

Kind regards,
Americor

Nov. 28th, 2023

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Steve Pehnec Lander, WY

Cancelled my contract. I got my money back quickly.

1 year ago

Reply from Americor

We're sorry to hear that you cancelled but are glad you've received your money back promptly. We apologize for any inconveniences you may have experienced during your time with us. If you have any further feedback or if there's anything else we can do to assist you, please don't hesitate to reach out at officeofthepresident@americor.com. Your satisfaction is important to us, and we appreciate your feedback as it helps us improve our services. Thank you for giving us the opportunity to work with you, and we wish you the best in your financial journey.

Sincerely,
Americor

Nov. 1st, 2023

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Peter Land O' Lakes, FL

Agreement amount was not sustainable. Customer service was almost nonexistent. Need to cancel.

1 year ago Edited January 10, 2024

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Elizabeth Zavala Pomona, CA

I haven't got a follow up on update on my case

1 year ago

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Verified Customer

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Jeffery Johnson

It seems ok still learning the process

2 years ago

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Kris Masi

Seems to be going slow. But am trusting the process

2 years ago

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Richard Moak Holiday, FL

Still waiting for payoff details on credit cards

2 years ago

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Shawan Corprew Baltimore, MD

Because I was unaware of how long it was going to take

2 years ago

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Leslie Stevens Keller, TX

I keep paying every month but nothing has been done yet.

2 years ago

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Melva Bradford Montgomery, AL

You told me it was only going to be 3 years but it's 4 1/2.

2 years ago

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Joseph Oh

It has been 4 months of payments and no action or request for power of attorney

2 years ago

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Sharon Williams Victorville, CA

Not happy with the company handling of my accounts

2 years ago

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Maria

I haven't heard anything about the results

2 years ago

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STEVEN Philadelphia, PA

Knowledge of debt relief. Concern about clients situation

2 years ago

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Johnny Sykes

Delays with Settlement approvals, app glitches.

11 months ago

Reply from Americor

Dear Johnny,

We sincerely apologize for any delays and inconveniences you've experienced during your settlement process. Your feedback is crucial to us as we continuously strive to improve our services.

We're actively working to address any delays in settlement approvals and resolve any technical glitches within our app to ensure a smoother experience for all our clients.

Please know that your satisfaction is our top priority, and we're committed to resolving these issues promptly. If you have any further concerns or feedback, please don't hesitate to reach out to us directly at officeofthepresident@americor.com. We're here to help and ensure that you have a positive experience with our services.

Thank you for bringing these matters to our attention, and we appreciate your patience and understanding.

Sincerely,
Lesly
Americor

May. 1st, 2024

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Michael Adix

They did nothing to solve my issues. Their solution will not be beneficial.

1 year ago

Reply from Americor

We appreciate you taking the time to share your feedback with us. We're genuinely sorry to hear that you feel our efforts did not adequately address your concerns and that the proposed solution was not beneficial to you. Your satisfaction is of utmost importance to us, and we want to assure you that we take your feedback seriously.

We would like to learn more about your specific situation so that we can better understand how to assist you moving forward. Please reach out to us at your earliest convenience to discuss your concerns in more detail at Officeofthepresident@americor.com. Our team is committed to finding a resolution that meets your needs and ensures your satisfaction.

Thank you for bringing this to our attention, and we look forward to the opportunity to make things right.

Warm regards,
Americor

Apr. 22nd, 2024

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Tj Thomas Baldwyn, MS

I am not sure what to say at this point. I am not seeing anything has been done

2 years ago

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Kari Kielsa

I have not received any service!! I paid and never got any service.

2 years ago

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Allen Franklin Corinth, MS

I feel like they are taking my money and I'm getting nothing in return.

2 years ago

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Kim V Rochester, MN

Not impressed with the lack of communication. Not bring the client's advocate.

2 years ago Edited January 10, 2024

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Victor Neira Weehawken, NJ

I dislike because they are working very slow

2 years ago

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Vicki Vaughan Tulsa, OK

They would not help me with high interest rate online loans

2 years ago

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Gary SD

I ended up paying more than I originally owed. Horrible experience!

2 years ago

Reply from Americor

We' sorry to hear about your experience and also want to thank you for sharing your concerns with us. Unfortunately, We are unable to locate you in our system based on the information provided in order to better understand and hopefully resolve your concerns, please email us directly at pr@americor.com so we can help you resolve this.

Jan. 10th, 2023

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Bri D

Some of the worst customer service ever.

1 year ago

Reply from Americor

We are deeply sorry to hear about your dissatisfaction with the level of customer service you received. Providing exceptional service to our clients is our top priority, and we regret any shortcomings you experienced in this regard.

Your feedback is incredibly important to us, and we take it very seriously. We understand the impact that poor customer service can have on your experience, and we want to assure you that we are actively addressing the issues you've raised to ensure that they are resolved promptly and effectively.

Please know that we are here to assist you, and if there's anything specific you would like to discuss or if you have any further concerns, please don't hesitate to reach out to us directly at officeofthepresident@americor.com. We're here to help and ensure that you have a positive experience with our services.

Thank you for bringing these matters to our attention, and we apologize once again for any disappointment or frustration you've experienced. Your satisfaction and trust are of utmost importance to us, and we remain dedicated to making the necessary improvements to better serve you and our clients in the future.

Best regards,
Americor

Apr. 3rd, 2024

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paradox killer 2598 Wixom, MI

No answers to questions. Don’t respond to email.

1 year ago

Reply from Americor

We apologize for the lack of response to your inquiries and the frustration it has caused. Your concerns are important to us, and we understand the urgency of resolving them.

Please accept our sincerest apologies for any inconvenience this delay has caused. We are committed to resolving your concerns as quickly as possible and ensuring that you receive the assistance and support you need.

If you would like to discuss your concerns further or provide any additional information, please don't hesitate to contact us directly at officeofthepresident@americor.com. Your satisfaction is our top priority, and we are here to help in any way we can.

Thank you for your understanding and patience as we work to improve our communication processes.

Best regards,
Americor

Apr. 3rd, 2024

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Jose Saenz San Pablo, CA

Not good communication, they never answer the calls.

1 year ago

Reply from Americor

Thank you for bringing your concerns about our communication practices to our attention. We sincerely apologize for any difficulties you've encountered in reaching our team via phone.

Providing prompt and responsive communication is a top priority for us, and we regret any inconvenience caused by the lack of timely responses to your calls. We understand the frustration that can arise when trying to connect with us, and we are committed to addressing this issue promptly.

We have taken note of your feedback and will work diligently to improve our phone responsiveness. This may involve reviewing our call handling procedures, optimizing staffing levels, and implementing additional measures to ensure that all client inquiries are promptly addressed.

In the meantime, if you have any urgent questions or concerns, we encourage you to reach out to us via email at officeofthepresident@americor.com or through our online portal. We are dedicated to providing you with the support you need, and we apologize for any inconvenience caused by the challenges you've experienced in reaching us by phone.

Thank you for your patience and understanding as we strive to enhance our communication practices. Your feedback is invaluable to us, and we are committed to taking the necessary steps to improve your experience with Americor.

Best regards,
Americor

Mar. 8th, 2024

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Preach96 Philadelphia, PA

My credit score dropped 34 points since I joined

1 year ago

Reply from Americor

We appreciate you bringing this concern to our attention, and we understand the importance of your credit score in your financial well-being. Don’t be discouraged! It’s perfectly normal to see a decline in your credit score during this first stage of the debt resolution process.

Many of our clients experienced hardships and were seeing credit score declines by the time they enrolled, due to their credit utilization and debt-to-income ratio. Just remember that you’re going through hardship, and part of getting past this phase of life and getting out of debt is a temporary dip in your credit score.

The reality is, even though it may seem alarming, noticing a decline is a good thing. It shows that you are progressing towards settlements with your creditors.

Just know that as you pay off debt through your Americor Advantage program, you can expect your credit score to rebound, potentially to an even higher score than before enrollment. That timeline depends on various factors, such as the debt enrolled and the amount saved.

Overall, 85% of debt settlement clients report that their credit score after program graduation is the same as or better than their score at enrollment, according to the American Fair Credit Council.

You don’t have to take our word for it. Check out this feedback from our clients in the Facebook Group: https://www.facebook.com/groups/americordebtreliefcommunity/permalink/5531745040280066/

We kindly request that you reach out to us at officeofthepresident@americor.com so that we may answer any questions or concerns you have. We look forward to helping you become debt free!

Sincerely,
Americor

Dec. 1st, 2023

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Verified Customer

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Pamela Waters Evansdale, IA

Couldn't help me with my financial situation.

2 years ago

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Cheryl Goodman GA

Does not do what they say. Lie about your accounts

2 years ago