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Americor

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9.9

Overall Score

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Allnationsmort Stockton, CA

Great customer service. Very helpful....

2 years ago

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Craig Coleman Arlington, VA

Pleasant conversation and great information.

2 years ago

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Janis Balderson Manassas, VA

Reply back with quick response and put mind at ease

2 years ago Edited March 14, 2024

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Dan Houston, TX

Americor forgot to pay a creditor and when I was ready to buy a house it cause me a major problem

2 years ago

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Reply from Americor

We are deeply sorry for the inconvenience and frustration you experienced due to the missed payment to your creditor. At Americor, we understand the importance of timely and accurate financial management, especially when it comes to significant life milestones like purchasing a home.

We sincerely apologize for any negative impact it may have had on your plans. Please know that this incident does not reflect our commitment to providing excellent service and support to our clients.

We kindly request that you reach out to us at officeofthepresident@americor.com

If there are specific actions we can take to assist you in resolving this issue or if you require any further support, please don't hesitate to reach out to us directly. Your satisfaction and peace of mind are our top priorities, and we're here to help in any way we can.

Once again, we apologize for the inconvenience and appreciate your understanding as we work to make things right.

Sincerely,
Americor

Feb. 16th, 2024

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marie platania Hubert, NC

Customer care is great..communication is wonderful

2 years ago

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Susan Preston Irmo, SC

Fast customer service. But a fee was missed in the explanation

2 years ago

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christopher rodriguez

Michael was amazing with helping me get all this debt

2 years ago

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Stephanie M. Oceanside, CA

Very easy to work with, really helped me out.

2 years ago

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Eric Gibbs Elgin, IL

Wonderful people that explained everything.

2 years ago

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Tom Elkader, IA

Helpful ,understanding, and experienced......

2 years ago

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Jack A Wilkerson Decatur, IL

GREAT WAS A PLEASURE SAM WAS EDUCATED AND DID A GREAT JOB

2 years ago

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Willa48

Very convenient and private way to reconcile debt.

2 years ago Edited April 3, 2024

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Printies Bennett Richmond, TX

Easy Transition from one company to another

2 years ago

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mike bumgarner Kailua, HI

Clear information, easy to understand criteria for program

2 years ago Edited March 4, 2024

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Phyllis Scott Memphis, TN

The quick help they give to resolve your accounts

2 years ago

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Madison D Denver, CO

Customer service is great, extremely kind and helpful.

2 years ago

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Rose Barias Brooklyn, NY

Transparent, efficient, and trustworthy service.

2 years ago

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Sharon Shatraw

Not sure yet. Just stopped paying my 3 bills and waiting for the negotiations to start.

2 years ago

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Reply from Americor

We appreciate you taking the time to share your feedback with us. We understand that entering the debt settlement process can be a challenging decision, and we're here to support you every step of the way.

Our team is committed to negotiating on your behalf to reach favorable resolutions with your creditors. While it's not uncommon for clients to feel uncertain during this period, please know that we're actively working behind the scenes to initiate negotiations and advocate for your best interests.

Communication is key throughout this process, and we encourage you to reach out to us anytime you have questions or concerns. Your satisfaction and peace of mind are our top priorities, and we're dedicated to helping you achieve financial freedom. Please reach out to us at officeofthepresident@americor.com.

Thank you for entrusting us with your debt settlement journey. We look forward to guiding you toward a brighter financial future.

Best regards,
Americor

Feb. 16th, 2024

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Steve Haworth

They took charge an took care of me made me fill good

2 years ago

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DrJoe Bloomfield, CT

Very satisfying interaction with the staff.

2 years ago Edited February 15, 2024

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Robert Sullivan Scottsville, KY

I like everything Very professional Very helpful

2 years ago

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Maria Fernando

Mia M is awesome..!!! She helps a lot!

2 years ago

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Daniel Martin

They were a great help and very friendly.

2 years ago

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Luis Lopez Baltimore, MD

Great communication. Very good customer support

2 years ago

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Gustavo Gomez Bakersfield, CA

I like the customer service the lady was very sweet

2 years ago

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Best company Bellmore, NY

Customer service was great. Very knowledgeable

2 years ago

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John Carideo Laconia, NH

Great company easy to work with. They get things done.

2 years ago

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Nona Samuels

The time Stan spent explaining the program to me

2 years ago

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Barbara Blue Springs, MO

Very nice and helpful. Thanks to Anthony

2 years ago

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Jerry Williams Lawrence, KS

The people I talked to were knowledgeable and understood my situation.

2 years ago

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O Padrino Greensboro, NC

Customer Review Video

2 years ago

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Leslie J Archer Columbia City, IN

We felt heard and cared for. Great customer service

2 years ago

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Kathleen Rogers

Someone is always available to help with my questions.

2 years ago

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Juldeh Bah Watertown, CT

Best customer service ever and excellent service

2 years ago

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Elizabeth Juszczak Albany, NY

So far I have had a positive experience.

2 years ago

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Noel Miner Honolulu, HI

He was a very pleasant, kind and patient young man.

2 years ago

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Robert Brown

Upfront and informative. Keeps you up to date with progress

2 years ago Edited March 14, 2024

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Di Falilou Watertown, CT

Beautiful customer and excellent products

2 years ago

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annie ford Greenwood, LA

Customer service is what I liked about the process.

2 years ago

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mayra martinez

Very informative and answered all questions

2 years ago

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Lori Fertig Rome, GA

Very helpful and alleviated most of my stress.

2 years ago

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Mike Grosz Spring, TX

Program seems to be great. Customer service is wonderful.

2 years ago

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Alicia Arnett Louisville, KY

Debbie was great with explaining everything!

2 years ago

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andy harlec Vestal, NY

Ease of doing business great so far thanks

2 years ago

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Joyell Rousselle Dallas, TX

Everyone is very nice and very understanding

2 years ago

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LaNelle Cotoia Warwick, RI

made mefeel comfortable about working with them

2 years ago

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Barbara P Miller Murrells Inlet, SC

Very knowledgeable, reassuring and easy to understand.

2 years ago

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Tiffany Schrick Tulsa, OK

Zero stars, only nice when they get your money. Micheal R called me yelling at me because i wanted confirmation of my service cancellation

2 years ago

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Reply from Americor

We are genuinely sorry to hear about your recent experience, and we sincerely apologize for any frustration or distress caused during your interaction with us. Your feedback is concerning, and we take this matter seriously.

Our goal is to provide excellent service, and we understand the importance of clear communication and respectful interactions. We apologize if you felt mistreated during the process of confirming your service cancellation.

To address your concerns and gather more details about your experience, we kindly ask you to reach out to us directly at officeofthepresident@americor.com. We are committed to resolving this issue promptly and ensuring that your concerns are addressed.

Your satisfaction is important to us, and we appreciate the opportunity to make things right. Thank you for bringing this to our attention, and we look forward to the chance to assist you further.

Sincerely,
Americor

Feb. 2nd, 2024

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José Quiñones Orlando, FL

Lori do an excellent guidance and take me to the next level

2 years ago

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Raul Gonzalez McAllen, TX

Had a n easy time to follow the program,Service was great,

2 years ago