Name: Americor
Rating: 4.8

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Constance Baltimore, MD

I like how you all got me a settlement this past month after three months

1 year ago

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Jonathan

They always check up on me. I love how easy it is to work with them!

1 year ago Edited November 20, 2023

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Delores Brown Clermont, FL

The people were very nice 👌 I appreciate the them!!

1 year ago

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Vitaly Vengerovich Twin Falls, ID

Very knowledgeable and professional Love it

1 year ago

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Dionne Young Candler, NC

Timely arrangement of the financial plan.

1 year ago

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Carlos Myerstown, PA

Good job, I received all the information that I needed

1 year ago

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Scott Callahan Troy, IL

Everyone is there to help you with anything you need

1 year ago

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Victor Rosario Middletown, NY

Love the service Customer service is amazing

1 year ago

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Amie Houston, TX

So far so good. We will see! People are very kind.

1 year ago Edited October 10, 2023

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Lee Springdale, AR

Very professional and they help you every step of the way.

1 year ago

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Carlos Berrios North Miami Beach, FL

“Welcome” call was a rushed reading of a scripted guide. He actually yawned at one point!

1 year ago

Reply from Americor

I want to extend my sincere apologies for the subpar experience you had during your "Welcome" call. Your feedback is essential, and I appreciate you bringing this to our attention.

I'm truly sorry that the call seemed rushed and that you felt the representative was not fully engaged. This is not the level of service we aspire to provide, and I want to assure you that we take your concerns seriously.

To address this issue and ensure a more positive experience moving forward, we are reviewing our onboarding process and retraining our team to deliver a more personalized and attentive welcome experience. Your feedback is instrumental in helping us make the necessary improvements.

If there's anything specific you would like us to address or if you have further concerns, please feel free to reach out directly at officeofthepresident@americor.com. We value your input, and we are committed to making sure your experience with us is a positive one.

Thank you for your understanding.

Sincerely,
Americor

Dec. 26th, 2023

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George Dieffenbach Queens, NY

Nice work! Very professional! Good info!

1 year ago

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charlon smith Louisville, KY

It was hard to get in touch with an actual person.vSlow response time to email that are sent with questions/concerns.

1 year ago

Reply from Americor

Hello Charlon, thank for taking the time to share your experience with us. We appreciate your perspective and we are always striving to improve our services. Unfortunately, we cannot locate your contact information based on the provided details, preventing us from reaching out directly to address your concerns. While we wholeheartedly respect your decision to cancel with us, we believe that we can still continue to assist you in your journey to becoming completely debt free. Please get in touch with us via email so we can resolve any issues you may be facing at officeofthepresident@americor.com. Best regards, Americor

Sep. 25th, 2023

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Manuel Hernandez Atlanta, GA

The Professionalism and customer service care

1 year ago

Reply from Americor

Thank you for taking the time to share your positive experience with Americor! We're overjoyed to have been of assistance. We're here for you whenever you need us. Best regards, Americor

Sep. 25th, 2023

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Keith Awai Mililani Town, HI

Sincere in him wanting to help and knowing he is there for me.

1 year ago

Reply from Americor

Dear, Keith. Thank you so much for taking the time to write us such a kind review. You can always count on us to assist you! Best regards, Americor

Sep. 25th, 2023

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Audrey Cibolo, TX

Explained everything to my satisfaction and understanding

1 year ago

Reply from Americor

Thanks so much for your kind words! We're thrilled to have provided you with a positive experience. If you ever need assistance in the future, don't hesitate to reach out. Best regards, Americor

Sep. 25th, 2023

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Terri Bates Ashland, KY

Kindness and thorough consideration by representatives

1 year ago

Reply from Americor

Thank you so much for your kind words! We're thrilled to have provided you with a positive experience. If you ever need assistance in the future, don't hesitate to reach out.

Best regards, Americor

Aug. 15th, 2023

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Kurt Massey Oklahoma City, OK

Very helpful and made me feel at ease with the situation

1 year ago

Reply from Americor

Your positive review brightened our day! We're honored to have played a role in your financial journey. Remember, at Americor, your well-being is our priority.

Best regards, Americor

Aug. 15th, 2023

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Rachael Baker

She was personable, kind and allowed me to talk.

1 year ago

Reply from Americor

Thank you for your stellar review, Rachael!

Best regards, Americor

Aug. 15th, 2023

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Cheryl Minyard Royston, GA

Very informative and jeeps me in the loop

1 year ago

Reply from Americor

Thank you so much for your kind words! We're thrilled to help on your journey to becoming debt-free.

Best regards, Americor

Aug. 15th, 2023

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Kimberly Sue Szczepanik Toledo, OH

I dislike the fact that you raised the amount of what I was paying when all I was supposed to pay was the set amount of $162/mo.

1 year ago

Reply from Americor

Dear Kimberly,

We sincerely apologize for any frustrations you experienced during your time with the Americor program. It is never our intention to cause confusion or frustration, as we strive to offer clear and concise assistance to all our customers. We understand transparency and trust are key values during your time in our Debt Resolution program.

We appreciate your feedback and will use it as an opportunity to improve our communication skills. We believe in constant growth and learning from our mistakes.

Please reach out to us via email at officeofthepresident@americor.com to schedule a callback to help clarify any questions or concerns you may still have; as well as to review if there is anything specific actions we may need to take in order to rectify this situation. We continue to value your business and aim to provide a better experience to all of our clients in the future.

Best regards, Americor

Aug. 16th, 2023

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Cheryl castellano - Hubert Toms River, NJ

I like the fact everything can be done online.

1 year ago

Reply from Americor

We're delighted to hear that you're satisfied with our services! Your feedback fuels our commitment to delivering top-notch solutions. Feel free to recommend us to friends and family.

Best regards, Americor

Aug. 16th, 2023

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Rodney G Hart Liberty, MO

They did not bother me. Informed me about any settlements.

1 year ago

Reply from Americor

We're delighted to hear that you're satisfied with our services! Your feedback fuels our commitment to delivering top-notch solutions. Feel free to recommend us to friends and family.

Best regards, Americor

Aug. 16th, 2023

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David Heard

Great communication and customer service.

1 year ago Edited May 6, 2024

Reply from Americor

We're delighted to hear that you're satisfied with our services! Your feedback fuels our commitment to delivering top-notch solutions. Feel free to recommend us to friends and family.

Best regards, Americor

Aug. 16th, 2023

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steven taylor

Very helpful. This includes follow-up calls!

1 year ago Edited August 2, 2023

Reply from Americor

Thank you so much for taking valuable time out of your day to leave us a review. We are committed to always be there for you!

Best regards, Americor

Aug. 16th, 2023

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Victor Miami, FL

Talking to the representative sounded very good

1 year ago

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Edward

Very friendly staff, answered all my questions.

1 year ago

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Talha Khokhar Brooklyn, NY

Customer service response was great thing.

1 year ago

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Verified Customer

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Teresa Dallas, TX

Very professional customer service very reassuring

1 year ago

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Verified Customer

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Krista Kingston, PA

Great communication and fast settlements

1 year ago

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Verified Customer

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Linda Catonsville, MD

VERY EASY PROCESS, MADE ME FEEL COMFORTABLE AND RELIEVED

1 year ago

Reply from Americor

Hello Linda. We're glad that we've been able to help relieve some of your stress. We look forward to continue working with you!

May. 4th, 2023

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Verified Customer

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Ivey Santiago San Antonio, TX

I have been a customer since December 2023 and have not been informed of any progress yet.

1 year ago

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Verified Customer

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Ruben

Very good service to the people really help

1 year ago

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Verified Customer

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Donna Birdsboro, PA

Keeps me up to date on my account and genuinely wants to help me out of debt.

1 year ago

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Verified Customer

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Crystal Milledgeville, GA

I like the fact that I have a person that I can email if I have any questions.

1 year ago

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Verified Customer

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Linoue Pie Jacksonville, FL

Like the way you help get out of my bad credit.

1 year ago

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Verified Customer

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Suzanne Parson Chico, CA

Taking a long time to settle with debtors..i am getting many calls, emails and text

1 year ago

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Verified Customer

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Raey Hill II Fort Mitchell, KY

Understanding and dependable people also checking and keeping me informed

1 year ago

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Verified Customer

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Judith musselwhite Atlanta, GA

Good company, very dependable and helpful.

1 year ago Edited May 15, 2023

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Verified Customer

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Chrisey Brown Camby, IN

I had very little communication. My credit is now horrible, I’m not sure if all my bills are being paid?? This is awful!!!

1 year ago

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Verified Customer

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Darlene Newport, NH

They are pretty fast they already got my first settlement

1 year ago

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Verified Customer

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becca mauz TX

Customer service was super friendly and well informed.

1 year ago

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Verified Customer

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Carol Buckner Mobile, AL

Very helpful. Customer service was great and made me understand the process.

1 year ago

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Verified Customer

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Pablo Santos The Villages, FL

I feel good having a relief on my debths in a short time

1 year ago

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Verified Customer

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Nola Hranicky Houston, TX

Been with the program for 5 months I have had 9 settlements and 15 more to go!

1 year ago

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Verified Customer

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Monica Rinna Martinez, CA

It's comforting having a company to help with negotiating.

1 year ago

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Verified Customer

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Maria Mendieta Dallas, TX

I am new to Americor and so far I've had a good experience.

1 year ago

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Verified Customer

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Sarah Barnett Olympia, WA

Excellent communication. Quick work on debt relief

1 year ago

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Verified Customer

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Kendall L Falls Church, VA

They’re super helpful and friendly all the time

1 year ago

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Verified Customer

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Layne Kinney Remsen, IA

Fees were high, they didn’t work on my account until I called them to check on it. Took way longer than promised.

1 year ago