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Americor

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8.2

Overall Score

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Jessica Bressard

I always receive the best attention on the phone.

11 months ago

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Andres Lopez Los Angeles, CA

I liked that they made sure I understood my contract

11 months ago

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Vernon Elmira, NY

Very helpful and explained everything clearly

11 months ago

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Nathan Madsen Los Angeles, CA

Very honest not pushy and very nice very thourough

11 months ago

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Sonya trujillo GA

Very, informative, answered all questions. Took fear away

11 months ago

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Carolann Young [Woodbury MS]

Consistent communication. Quick settlements.

11 months ago Edited February 20, 2024

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Robin Hillman Leakesville, MS

Tara was very nice and explained everything fully.

11 months ago

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Jackie Lique Lansing, MI

Super nice to work with! Quick and easy over the phone

11 months ago

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Stacey Harris Yazoo City, MS

Love talking with Dash. He was extremely helpful

11 months ago

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BREAKING CHAINS MINISTRY Miramar Beach, FL

GREAT CUSTOMER SEVICE GREAT SERVICE WELL MANNER

11 months ago

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Charles Webb Jackson, MI

Representatives.excellent,very polite and professional.

11 months ago

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Greg Vineyard Ennis, TX

They are working with my creditors. I have one settlement.

11 months ago Edited January 26, 2024

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THOMAS KOENIG Grosse Pointe, MI

GOOD SERVICE !!!! OUTSTANDING EMPLOLYEE's

11 months ago Edited November 27, 2023

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Rexall Dickens

Customer service was great and taking care of my debts

11 months ago Edited April 8, 2024

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Andrew Opata Indianapolis, IN

Everything was good no problem I got the information I needed and thanks

11 months ago

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Jay Pan

It was easy and reliable. Thank you very much!

11 months ago

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Adna Napier Hazard, KY

Explain how it works and everyone was very helpfull.

11 months ago

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Michelle Kirkland Pearland, TX

Great and professional service! Happy I chose them.

11 months ago

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Ashu Nkongho Richardson, TX

Nick is the best agent I had ever talked to

11 months ago

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Kathy Scaman Delray Beach, FL

Fast, efficient to the point and answered my questions

11 months ago

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Jenara Rodriguez

Ed was amazing at helping me with my debt problem very knowledgeable and kind

11 months ago

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roger c costa

the entire phone call was perfect and very explanatory.

11 months ago

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Juan Marine Kissimmee, FL

They working hard for me . Helping me fix my messed

11 months ago

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Denise Abbey Buffalo, NY

Video was detailed and explained exactly what the agent told me.

11 months ago

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Remi Tabangcura Sacramento, CA

Quickly responds and continually updating me with progress

11 months ago

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Connie ONeal Bonney Lake, WA

Incredibly helpful, especially for a non-tech savvy person.

11 months ago

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C John

I am a believer with this company! Excellent service!

11 months ago Edited March 29, 2024

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Angela Files Glen Burnie, MD

Cameron was very helpful. He was very to the point.

11 months ago

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Maurice Perkins Sacramento, CA

Very informative so I decided to try this company

11 months ago

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Denise Davidson

Don’t use Americor! They don’t followup timely. You don’t receive callbacks when ask to speak with a supervisor. Customer service is declining!

11 months ago Edited November 20, 2023

Americor Logo

Reply from Americor

Thank you for taking the time to share your feedback with us. We genuinely appreciate your honest evaluation of your experience with Americor, and we're glad to hear that overall, the journey has been positive.

We sincerely apologize for the inconvenience you've encountered with the payment schedule alignment and the challenges you faced with our partner, Credit 9. Your concerns are important to us, and we want to assure you that we take them seriously.

We're genuinely sorry to hear about the frustration caused by the unexpected denial and the lack of follow-up from Credit 9. We understand the significance of timely and transparent communication, and we are actively investigating this issue to prevent similar occurrences in the future.

Please allow us the opportunity to rectify this situation and kindly request that you reach out to our Office of the President team at officeofthepresident@americor.com. Our team is committed to addressing your concerns and ensuring that your experience with us is as smooth and positive as possible.

We appreciate your understanding and are grateful for your continued trust in Americor. If you have any further questions or if there's anything else we can assist you with, please do not hesitate to reach out.

Best regards,
Americor

Nov. 15th, 2023

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Gary Casper, WY

The ease of getting started on the program

11 months ago

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Melinda Apollonio Coventry, RI

Very informed answered all the questions we had

11 months ago

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Metta Show's Tacoma, WA

Thank you for helping me out to consolidate my loan.

11 months ago

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Brenda Sharp Eatonton, GA

Everyone made me feel at ease with the process.

11 months ago

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Sylvia

Great customer service, fast service, knowledgeable

11 months ago

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joe blackwell

Very helpful team helping me to get back on track.

11 months ago

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Johnny Waits Rome, GA

Great customer service every thing explained really well.

11 months ago

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Caroline Clark

llAll they have done so far is ruin my credit and have my creditors call me and harass me. I'm wondering if I made the right choice.

11 months ago

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Reply from Americor

I understand your frustration, and I'm sorry to hear that you're feeling this way. We take your concerns seriously, and we want to address them as best we can.

It's not our intention to negatively impact your credit or subject you to creditor harassment. I'd like to emphasize that debt settlement can sometimes have temporary negative effects on your credit as part of the process, but our goal is to ultimately help you find a path towards financial recovery and debt relief. We aim to negotiate with your creditors to reach settlements that are beneficial for both parties.

We are committed to resolving this issue for you and would appreciate the opportunity to discuss the specifics of your case in greater detail. Please get in touch with us at officeofthepresident@americor.com, so we can work on a solution to alleviate your concerns and improve your experience with our services.

Your feedback is invaluable to us, and we are determined to make things right. Thank you for your patience and for giving us the chance to address your concerns.

Sincerely,
Americor

Nov. 7th, 2023

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Dorene F Reed Louisville, KY

The ease and friendly person who helped me.

8 months ago

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Rebecca Tunnell Bolivar, MO

Good customer service, easy to work with and fast moving.

8 months ago

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Kevin Griser Saint Paul, MN

the agent was through, and accurate in details

8 months ago

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Virginia Quezada Mesquite, TX

A trustworthy and responsive customer service company.

8 months ago

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Miguel Gutierrez

I got my first account settled yeah !! Thank you so much Americor.

8 months ago

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Krizzia Mae Oakland, CA

Customer service has been amazing. Very helpful and informative.

8 months ago

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Robert McGeorge

Very professional and accurate. Informative excellent to work with!

8 months ago

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VERONICA WRIGHT FL

Helpful, knowledgeable and friendly staff. Very easy to work with.

8 months ago

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Deb Brown Meadville, PA

They was very friendly and courtesy to talk to when you needed something

8 months ago

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Regina Brightwell Indianapolis, IN

The lady I spoke with, was so friendly and nice she was amazing

1 year ago

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Russ Los Angeles, CA

Americor has a very high level of communication and customer service.

1 year ago

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Idell Jones Southaven, MS

My creditors and accounts , we’re taking care of in a timely manner.

1 year ago