Name: Americor
Rating: 4.9

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Rebecca Tunnell Bolivar, MO

Good customer service, easy to work with and fast moving.

9 months ago

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Kevin Griser Saint Paul, MN

the agent was through, and accurate in details

10 months ago

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Virginia Quezada Mesquite, TX

A trustworthy and responsive customer service company.

10 months ago

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Roger Stanionis Riverside, CA

Very honest personsal and very knowledgeable

11 months ago Edited December 26, 2023

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Roy Urey Abilene, TX

Thanks to Tasha and her team for getting me on the road to be debt free. Sincerely roy w urey

1 year ago

Reply from Americor

Thank you so much for your kind words! We're thrilled to have provided you with a positive experience. If you ever need assistance in the future, don't hesitate to reach out.

Best regards, Americor

Aug. 16th, 2023

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Michael Adix

They did nothing to solve my issues. Their solution will not be beneficial.

7 months ago

Reply from Americor

We appreciate you taking the time to share your feedback with us. We're genuinely sorry to hear that you feel our efforts did not adequately address your concerns and that the proposed solution was not beneficial to you. Your satisfaction is of utmost importance to us, and we want to assure you that we take your feedback seriously.

We would like to learn more about your specific situation so that we can better understand how to assist you moving forward. Please reach out to us at your earliest convenience to discuss your concerns in more detail at Officeofthepresident@americor.com. Our team is committed to finding a resolution that meets your needs and ensures your satisfaction.

Thank you for bringing this to our attention, and we look forward to the opportunity to make things right.

Warm regards,
Americor

Apr. 22nd, 2024

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Verified Customer

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Sylvia

No one has contacted me nor given any updates!

1 year ago

Reply from Americor

We sincerely apologize for the lack of communication and updates you have experienced. We understand the frustration this has caused and take full responsibility for the oversight.

Your case is of utmost importance to us, and we are committed to resolving the issues you've encountered. We want to investigate why there have been no updates and work to rectify this situation promptly; however, we are unable to locate your information at this time.

Your satisfaction is our top priority, and we will do everything in our power to make sure your concerns are addressed to your satisfaction. Please reach out to us at officeofthepresident@americor.com to expedite the process.

Thank you for your patience, and we appreciate your feedback as it helps us improve our services.

Sincerely,
Americor

Nov. 2nd, 2023

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Verified Customer

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M. Toth

Almost over the years cannot settle 2 accounts

1 year ago Edited February 21, 2024

Reply from Americor

We're truly sorry for the lack of resolution and poor service you've experienced despite making multiple complaints. Your feedback is invaluable in helping us improve, and we understand your frustration.

We are committed to addressing your concerns promptly and providing you with the support you need. To ensure a more effective response, please consider reaching out to our Office of the President team at officeofthepresident@americor.com. You can express your dissatisfaction and request a detailed resolution to the issues you've raised. It's our goal to address your concerns and provide you with a better experience.

Your satisfaction is important to us, and we appreciate your patience as we work to resolve the problems you've encountered. Please contact us at officeofthepresident@americor.com, and we will do our best to make things right. Thank you for sharing your feedback, and we hope to improve your experience with us.

Sincerely,
Americor

Nov. 1st, 2023

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Verified Customer

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Jo Norton Ridge, NY

I’ve written them 4 times and still haven’t heard back.

1 year ago Edited September 26, 2023

Reply from Americor

We apologize for the lack of response to your inquiries. Your satisfaction is our priority, and we are committed to addressing your concerns promptly. Please reach out to us directly at Officeofthepresident@americor.com at your earliest convenience so we can discuss your situation in more detail and explore potential solutions together. We value your feedback and appreciate the opportunity to resolve any issues you may have experienced.

Kind regards,
Americor

May. 8th, 2024

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Verified Customer

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Russinette Bradenton, FL

I’m not happy with the loan that was offered to me!!

1 year ago

Reply from Americor

Please remember that the loan is completely optional. Financing through the loan simply allows you to accelerate the debt resolution process and also starts the process of repairing your credit. If you do not like your loan terms, we completely support your choice to decline the Americor Advantage Loan.

If you do decide to move forward, please keep in mind that the interest for this loan is a fixed rate, unlike credit card interest which charges daily compounded interest, meaning the interest accumulates every day and is calculated by charging interest on principal plus interest earned daily.

There are no pre-payment penalties, so you can pay off your loan early if you’d like. Additionally, you may be able to refinance as your credit improves.

Many of our clients seek out the loan because it can help them pay off their debt faster and start rebuilding their credit sooner, but we definitely don’t want you to pursue that option if it doesn’t fit into your debt resolution plan.

Sincerely,
Americor

Dec. 27th, 2023

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Verified Customer

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Joel Sinden Germantown, WI

Lack of follow up and clear communication

1 year ago

Reply from Americor

Dear Joel, We sincerely apologize for any frustrations you experienced during your time with the Americor program. It is never our intention to cause confusion or frustration, as we strive to offer clear and concise assistance to all our customers. We understand transparency and trust are key values during your time in our Debt Resolution program. We appreciate your feedback and will use it as an opportunity to improve our communication skills. We believe in constant growth and learning from our mistakes. Please reach out to us via email at officeofthepresident@americor.com to schedule a callback to help clarify any questions or concerns you may still have; as well as to review if there is anything specific actions we may need to take in order to rectify this situation. We continue to value your business and aim to provide a better experience to all of our clients in the future. Best regards, Americor

Sep. 25th, 2023

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Verified Customer

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Brenda Smith Phenix City, AL

They lie about when you will be out of debt.

1 year ago

Reply from Americor

We' sorry to hear about your experience and also want to thank you for sharing your concerns with us. Unfortunately, We are unable to locate you in our system based on the information provided in order to better understand and hopefully resolve your concerns, please email us directly at pr@americor.com so we can help you resolve this.

Jan. 10th, 2023

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Verified Customer

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Joel peredo Gardena, CA

Alot of misleading information not very accurate.

2 years ago

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Verified Customer

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Nick Fort Lauderdale, FL

No feedback calls or email nobody has any care to give

2 years ago

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Verified Customer

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Antonette Jackson San Antonio, TX

Switch and bait marketintlg and service not worth the cost

2 years ago

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Verified Customer

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Jacqueline A McClintock Appleton, WI

Just didn't explain a few things before I applied

2 years ago

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Verified Customer

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Chantel Ewa Beach, HI

No one has called to finish the follow up

2 years ago

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Verified Customer

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Steven leturgey Orbisonia, PA

Very informed and helpful. Not pushy but thorough!

2 years ago

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Verified Customer

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Ayesha el-Amin Charlotte, NC

i didnt set up anything yet and you still took money

2 years ago

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Verified Customer

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Winona Dudley

We never received any of the paperwork you

2 years ago

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Verified Customer

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Patricia Messer New Boston, MI

Ruined my credit.. lied to me about paying off debts

2 years ago

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Verified Customer

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Stephanie McMurray

They had indicated that they would be in contact with all creditors to avoid any legal action, only for me to get sued and they then were not at all helpful - which they indicated should this ever happen - they had a team to help take care of it and protect me, their customer.

2 years ago Edited February 23, 2022

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Verified Customer

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Joseph

I would it's extremely misleading bordering on fraud.

2 years ago

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Verified Customer

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Geoffrey Graham Lynn, MA

Not happy with the delay in re-processing a missed payment

2 years ago

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Verified Customer

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Daniel cole Tell City, IN

You wait too long to contact my creditors

2 years ago

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LAURA BERISTAIN

This is crazy it went to collections so it literally only saved me $100 and ruined my credit

9 months ago

Reply from Americor

We're deeply sorry to hear about the challenges you've faced as a result of your experience with our debt settlement program. Your feedback is incredibly important to us, and we genuinely regret any distress this situation has caused.

We understand the severity of your concerns, especially regarding the impact on your credit score. Our aim is always to provide solutions that alleviate financial burdens while minimizing adverse effects. We're truly sorry if the outcome fell short of your expectations, and we're committed to finding a resolution that addresses your concerns.

If you're willing to discuss your situation further, we'd welcome the opportunity to explore any options available to mitigate the impact on your credit and find a satisfactory resolution. Please don't hesitate to reach out to us directly at officeofthepresident@americor.com, and we'll do everything in our power to assist you.

Once again, we apologize for the distress this situation has caused, and we remain dedicated to supporting you through this challenging time.

Sincerely,
Americor

Apr. 2nd, 2024

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Sammi Jo

They tell you one thing and then do something totally different. DON'T use this company.

9 months ago Edited March 25, 2024

Reply from Americor

We are deeply sorry to hear about the inconsistencies and frustrations you've experienced during your time with our company. Your feedback is incredibly important to us, and we sincerely apologize for any confusion or inconvenience caused by changing answers and processes.

Please don't hesitate to reach out to us directly at officeofthepresident@americor.com. Our team is here to assist you and ensure that your experience with us is positive and productive.

Thank you for bringing these matters to our attention, and we appreciate your patience and understanding as we work to improve your experience with us.

Warm regards,
Americor

Mar. 21st, 2024

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Robert Hammond Heber Springs, AR

Has done nothing to help improve my credit score.

9 months ago

Reply from Americor

Thank you for bringing your concerns to our attention. We understand how important it is for you to see progress in your credit score, and we sincerely apologize for any disappointment you've experienced in this regard.

Improving credit scores is a complex process that can take time, and we recognize that you may have expected more noticeable results by now. While we cannot guarantee immediate changes, please rest assured that our team is diligently working on your behalf to resolve your outstanding debts and positively impact your credit profile.

We encourage you to continue monitoring your credit report and staying engaged with our team to track your progress. Additionally, we're here to provide guidance and support as you navigate the journey toward financial recovery.

If you have any specific questions or concerns about your credit improvement plan, please don't hesitate to reach out to us directly at officeofthepresident@americor.com. Your satisfaction is our priority, and we're committed to helping you achieve your financial goals.

Thank you for your patience and trust in us as we work together to improve your credit score.

Sincerely,
Americor

Feb. 16th, 2024

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Rosellen Miner

The ladies I spoke with were kind, compassionate

10 months ago

Reply from Americor

We appreciate your positive feedback about the kindness and compassion shown by the ladies you spoke with. Providing excellent customer service is a top priority for us, and we are pleased to hear that our team members were able to offer support during your interactions.

If there is anything specific you would like to share or if you have further feedback to provide, please feel free to reach out to us directly at officeofthepresident@americor.com. Your insights are valuable and would like the opportunity to provide 5 star service.

Thank you for acknowledging the efforts of our team, and we look forward to assisting you further.

Best regards,
Americor

Jan. 30th, 2024

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Darrin Hopgood Russellville, AR

They were very helpful throughout the whole process

1 year ago

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Charles Owens Mount Olive, NC

The wait was a concern, but the outcome worked out great!

1 year ago

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David Foreman Huntsville, TX

The quickness of reaching settlements is really great!

1 year ago

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Douglas J Kannady O'Fallon, MO

Chelsea was very helpful in thecreating standpoint for loan

1 year ago

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Kai Bublitz

Very helpful and transparent in my case.

1 year ago

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siluan pham San Jose, CA

very friendly customer service. Helps me alot.

1 year ago

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Barbara Woods Sherwood, AR

They took advantage didn’t save us hardly any money ! We were lied to and we were sued by two of debtors!

1 year ago

Reply from Americor

We appreciate you sharing your concerns, and we're genuinely sorry to hear about your dissatisfaction with our services. Your feedback is important to us, and we want to address your issues promptly.

We understand that the outcome fell short of your expectations, and we sincerely apologize for any inconvenience you've experienced, including the legal challenges you faced. We take such matters seriously, and we would like to investigate the details of your case to understand what went wrong and how we can rectify the situation.

Our goal is to ensure our clients receive the support they need, and we want to work towards a resolution that satisfies your concerns. Please reach out to us directly at officeofthepresident@americor.com so that we can discuss your case in more detail.

We appreciate your patience and the opportunity to make things right.

Sincerely,
Americor

Dec. 5th, 2023

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Rey D'Angelo Costa Mesa, CA

Excellent service so far. Very informative.

1 year ago Edited December 15, 2023

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Chuck Reichert New York, NY

I didn't find them helpful at all. They processed the application, but were not helpful in closing the deal.

1 year ago

Reply from Americor

We appreciate your feedback and apologize for the frustration you experienced during the application process. Your satisfaction is our priority, and we regret that we fell short of meeting your expectations.

We take your comments seriously and would like to understand more about the specific challenges you encountered in closing the deal. Your insights will help us identify areas for improvement and enhance our services.

If you are willing, we encourage you to share more details about your experience with us at officeofthepresident@maericor.com. We are committed to addressing your concerns and ensuring a more positive experience in the future.

Thank you for bringing this to our attention, and we value the opportunity to learn from your feedback as we strive to improve our processes.

Sincerely,
Americor

Dec. 1st, 2023

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Ralph Mendoza Santa Maria, CA

They keep in contact Is what I liked very

1 year ago

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Adrian M Brown Brooklyn, MD

They took care of me. Very helpful customer service

1 year ago Edited November 27, 2023

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kathy moews Buffalo, MN

Very friendly and thorough and willing to help.

1 year ago Edited March 5, 2024

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Jennifer Szatny

Service on behalf of clients Agent very knowledgeable

1 year ago

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George Hill

Hard to know where I stand since going to Credit9.

1 year ago Edited April 11, 2024

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Kyle Saint Paul, MN

I appreciate getting a lowered final debt

1 year ago

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Vivian Elkhart, IN

Very easy and staff was helpful. Excited

1 year ago

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Pablo Norberto Perdomo Bradenton, FL

Great customer services and information.

1 year ago

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Adam Martin

Very very helpful company Courteous Would recommend

1 year ago Edited April 22, 2024

Reply from Americor

We are glad to know we were able to provide you with a great experience! Don’t hesitate to contact us if you need assistance.

Best regards, Americor

Aug. 16th, 2023

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Amanda Crown Point, IN

Loving it so far. Very helpful. Everyone is friendly.

1 year ago

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Tracey Richmond, IN

Was not a hard process worked with me thur the whole process.

1 year ago

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Verified Customer

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Julie Lombardi Buffalo, NY

So far, so good. I haven't gotten any settlements yet though.

1 year ago