Name: Americor
Rating: 4.8

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Thet Gomez Katy, TX

very helpful and easy too follow instructions

1 year ago

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Thomas Arthur Westfield, NJ

Spencer C made the start up process easy

1 year ago

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Shannon Portland, OR

A year later and almost debt free!!! Thank you !!

1 year ago

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Jerome

I love the customer service and I appreciate

1 year ago

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Fabricio Ferrari Tampa, FL

Very nice people and service. I recommend

1 year ago

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Christopher Thomas Dallas, TX

People are prompt friendly accurate and efficient.

1 year ago

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Dareell Bradshaw Copperopolis, CA

I liked the people they where all very helpful

1 year ago

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Constance Punta Gorda, FL

They are helpful by giving advice and explaining things.

1 year ago

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Ingrid Los Angeles, CA

I loved since they are helping me to organizado my accts

1 year ago

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Maria LaRocque

Very helpful and the best customer service I've had.

1 year ago

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Philip Albany, NY

1st settlement in less than a month. Easy to work with.

1 year ago

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Roberta Charlotte, NC

Great people to work with helpful in alot of ways

1 year ago

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Wayne Sherman Glen Rock, PA

Liked the communication and help the company y gave me

1 year ago

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Roger Stanionis Riverside, CA

Very honest personsal and very knowledgeable

10 months ago Edited December 26, 2023

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Roy Urey Abilene, TX

Thanks to Tasha and her team for getting me on the road to be debt free. Sincerely roy w urey

1 year ago

Reply from Americor

Thank you so much for your kind words! We're thrilled to have provided you with a positive experience. If you ever need assistance in the future, don't hesitate to reach out.

Best regards, Americor

Aug. 16th, 2023

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Michael Adix

They did nothing to solve my issues. Their solution will not be beneficial.

6 months ago

Reply from Americor

We appreciate you taking the time to share your feedback with us. We're genuinely sorry to hear that you feel our efforts did not adequately address your concerns and that the proposed solution was not beneficial to you. Your satisfaction is of utmost importance to us, and we want to assure you that we take your feedback seriously.

We would like to learn more about your specific situation so that we can better understand how to assist you moving forward. Please reach out to us at your earliest convenience to discuss your concerns in more detail at Officeofthepresident@americor.com. Our team is committed to finding a resolution that meets your needs and ensures your satisfaction.

Thank you for bringing this to our attention, and we look forward to the opportunity to make things right.

Warm regards,
Americor

Apr. 22nd, 2024

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Verified Customer

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Sylvia

No one has contacted me nor given any updates!

1 year ago

Reply from Americor

We sincerely apologize for the lack of communication and updates you have experienced. We understand the frustration this has caused and take full responsibility for the oversight.

Your case is of utmost importance to us, and we are committed to resolving the issues you've encountered. We want to investigate why there have been no updates and work to rectify this situation promptly; however, we are unable to locate your information at this time.

Your satisfaction is our top priority, and we will do everything in our power to make sure your concerns are addressed to your satisfaction. Please reach out to us at officeofthepresident@americor.com to expedite the process.

Thank you for your patience, and we appreciate your feedback as it helps us improve our services.

Sincerely,
Americor

Nov. 2nd, 2023

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Verified Customer

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M. Toth

Almost over the years cannot settle 2 accounts

1 year ago Edited February 21, 2024

Reply from Americor

We're truly sorry for the lack of resolution and poor service you've experienced despite making multiple complaints. Your feedback is invaluable in helping us improve, and we understand your frustration.

We are committed to addressing your concerns promptly and providing you with the support you need. To ensure a more effective response, please consider reaching out to our Office of the President team at officeofthepresident@americor.com. You can express your dissatisfaction and request a detailed resolution to the issues you've raised. It's our goal to address your concerns and provide you with a better experience.

Your satisfaction is important to us, and we appreciate your patience as we work to resolve the problems you've encountered. Please contact us at officeofthepresident@americor.com, and we will do our best to make things right. Thank you for sharing your feedback, and we hope to improve your experience with us.

Sincerely,
Americor

Nov. 1st, 2023

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Verified Customer

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Jo Norton Ridge, NY

I’ve written them 4 times and still haven’t heard back.

1 year ago Edited September 26, 2023

Reply from Americor

We apologize for the lack of response to your inquiries. Your satisfaction is our priority, and we are committed to addressing your concerns promptly. Please reach out to us directly at Officeofthepresident@americor.com at your earliest convenience so we can discuss your situation in more detail and explore potential solutions together. We value your feedback and appreciate the opportunity to resolve any issues you may have experienced.

Kind regards,
Americor

May. 8th, 2024

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Verified Customer

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Russinette Bradenton, FL

I’m not happy with the loan that was offered to me!!

1 year ago

Reply from Americor

Please remember that the loan is completely optional. Financing through the loan simply allows you to accelerate the debt resolution process and also starts the process of repairing your credit. If you do not like your loan terms, we completely support your choice to decline the Americor Advantage Loan.

If you do decide to move forward, please keep in mind that the interest for this loan is a fixed rate, unlike credit card interest which charges daily compounded interest, meaning the interest accumulates every day and is calculated by charging interest on principal plus interest earned daily.

There are no pre-payment penalties, so you can pay off your loan early if you’d like. Additionally, you may be able to refinance as your credit improves.

Many of our clients seek out the loan because it can help them pay off their debt faster and start rebuilding their credit sooner, but we definitely don’t want you to pursue that option if it doesn’t fit into your debt resolution plan.

Sincerely,
Americor

Dec. 27th, 2023

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Verified Customer

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Joel Sinden Germantown, WI

Lack of follow up and clear communication

1 year ago

Reply from Americor

Dear Joel, We sincerely apologize for any frustrations you experienced during your time with the Americor program. It is never our intention to cause confusion or frustration, as we strive to offer clear and concise assistance to all our customers. We understand transparency and trust are key values during your time in our Debt Resolution program. We appreciate your feedback and will use it as an opportunity to improve our communication skills. We believe in constant growth and learning from our mistakes. Please reach out to us via email at officeofthepresident@americor.com to schedule a callback to help clarify any questions or concerns you may still have; as well as to review if there is anything specific actions we may need to take in order to rectify this situation. We continue to value your business and aim to provide a better experience to all of our clients in the future. Best regards, Americor

Sep. 25th, 2023

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Verified Customer

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Brenda Smith Phenix City, AL

They lie about when you will be out of debt.

1 year ago

Reply from Americor

We' sorry to hear about your experience and also want to thank you for sharing your concerns with us. Unfortunately, We are unable to locate you in our system based on the information provided in order to better understand and hopefully resolve your concerns, please email us directly at pr@americor.com so we can help you resolve this.

Jan. 10th, 2023

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Verified Customer

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Joel peredo Gardena, CA

Alot of misleading information not very accurate.

2 years ago

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Verified Customer

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Nick Fort Lauderdale, FL

No feedback calls or email nobody has any care to give

2 years ago

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Verified Customer

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Antonette Jackson San Antonio, TX

Switch and bait marketintlg and service not worth the cost

2 years ago

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Verified Customer

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Jacqueline A McClintock Appleton, WI

Just didn't explain a few things before I applied

2 years ago

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Verified Customer

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Chantel Ewa Beach, HI

No one has called to finish the follow up

2 years ago

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Verified Customer

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Steven leturgey Orbisonia, PA

Very informed and helpful. Not pushy but thorough!

2 years ago

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Verified Customer

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Ayesha el-Amin Charlotte, NC

i didnt set up anything yet and you still took money

2 years ago

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Verified Customer

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Winona Dudley

We never received any of the paperwork you

2 years ago

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Verified Customer

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Patricia Messer New Boston, MI

Ruined my credit.. lied to me about paying off debts

2 years ago

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Verified Customer

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Stephanie McMurray

They had indicated that they would be in contact with all creditors to avoid any legal action, only for me to get sued and they then were not at all helpful - which they indicated should this ever happen - they had a team to help take care of it and protect me, their customer.

2 years ago Edited February 23, 2022

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Verified Customer

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Joseph

I would it's extremely misleading bordering on fraud.

2 years ago

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Verified Customer

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Geoffrey Graham Lynn, MA

Not happy with the delay in re-processing a missed payment

2 years ago

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Verified Customer

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Daniel cole Tell City, IN

You wait too long to contact my creditors

2 years ago

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Rosellen Miner

The ladies I spoke with were kind, compassionate

9 months ago

Reply from Americor

We appreciate your positive feedback about the kindness and compassion shown by the ladies you spoke with. Providing excellent customer service is a top priority for us, and we are pleased to hear that our team members were able to offer support during your interactions.

If there is anything specific you would like to share or if you have further feedback to provide, please feel free to reach out to us directly at officeofthepresident@americor.com. Your insights are valuable and would like the opportunity to provide 5 star service.

Thank you for acknowledging the efforts of our team, and we look forward to assisting you further.

Best regards,
Americor

Jan. 30th, 2024

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Kenneth Mburu Wenatchee, WA

Settlements poorly done and frustrated me

11 months ago

Reply from Americor

Thank you for taking the time to share your feedback with us. We genuinely appreciate your honesty. While negotiators always aim to achieve the best possible settlement, your actual settlement percentage depends on many factors, such as the creditors you've enrolled, the delinquency of the debts, the amount financed, and your personal assets.

Interest on your credit cards will stop accruing once your debt is settled, but an average settlement will still result in a reduction of balance owed even after that interest. Plus, it would prevent the compounding interest from continuing to accrue thereafter, potentially saving you tens of thousands of dollars in interest and decades of payments.

We kindly request that you reach out to us at officeofthepresident@americor.com so that we can resolve any additional concerns or questions you may have.

Kind regards,
Americor

Nov. 28th, 2023

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George Hill

Hard to know where I stand since going to Credit9.

1 year ago Edited April 11, 2024

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Kyle Saint Paul, MN

I appreciate getting a lowered final debt

1 year ago

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Vivian Elkhart, IN

Very easy and staff was helpful. Excited

1 year ago

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Pablo Norberto Perdomo Bradenton, FL

Great customer services and information.

1 year ago

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Adam Martin

Very very helpful company Courteous Would recommend

1 year ago Edited April 22, 2024

Reply from Americor

We are glad to know we were able to provide you with a great experience! Don’t hesitate to contact us if you need assistance.

Best regards, Americor

Aug. 16th, 2023

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Amanda Crown Point, IN

Loving it so far. Very helpful. Everyone is friendly.

1 year ago

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Tracey Richmond, IN

Was not a hard process worked with me thur the whole process.

1 year ago

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Verified Customer

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Julie Lombardi Buffalo, NY

So far, so good. I haven't gotten any settlements yet though.

1 year ago

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Verified Customer

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Linda Fuquay-Varina, NC

Professional, courteous and informative.

1 year ago

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Verified Customer

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Toni Warren Traverse City, MI

Every time I call everyone is friendly and helpful.

1 year ago

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Verified Customer

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Stephanie Robles Phoenix, AZ

They know how to sell, but I stopped paying since no feedback on if collections made

1 year ago

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Verified Customer

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Colton Bonner Salt Lake City, UT

The process has been largely stress free and intuitive.

1 year ago

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Verified Customer

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Brenda Read

I haven’t heard anything from Americor! Not anytime not stall.

1 year ago