Name: Americor
Rating: 4.9

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Vernon Elmira, NY

Very helpful and explained everything clearly

1 year ago

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Nathan Madsen Los Angeles, CA

Very honest not pushy and very nice very thourough

1 year ago

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Sonya trujillo GA

Very, informative, answered all questions. Took fear away

1 year ago

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Carolann Young [Woodbury MS]

Consistent communication. Quick settlements.

1 year ago Edited February 20, 2024

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Robin Hillman Leakesville, MS

Tara was very nice and explained everything fully.

1 year ago

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Jackie Lique Lansing, MI

Super nice to work with! Quick and easy over the phone

1 year ago

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Stacey Harris Yazoo City, MS

Love talking with Dash. He was extremely helpful

1 year ago

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BREAKING CHAINS MINISTRY Miramar Beach, FL

GREAT CUSTOMER SEVICE GREAT SERVICE WELL MANNER

1 year ago

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Charles Webb Jackson, MI

Representatives.excellent,very polite and professional.

1 year ago

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Greg Vineyard Ennis, TX

They are working with my creditors. I have one settlement.

1 year ago Edited January 26, 2024

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THOMAS KOENIG Grosse Pointe, MI

GOOD SERVICE !!!! OUTSTANDING EMPLOLYEE's

1 year ago Edited November 27, 2023

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Rexall Dickens

Customer service was great and taking care of my debts

1 year ago Edited April 8, 2024

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Andrew Opata Indianapolis, IN

Everything was good no problem I got the information I needed and thanks

1 year ago

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Jay Pan

It was easy and reliable. Thank you very much!

1 year ago

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Adna Napier Hazard, KY

Explain how it works and everyone was very helpfull.

1 year ago

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Michelle Kirkland Pearland, TX

Great and professional service! Happy I chose them.

1 year ago

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Ashu Nkongho Richardson, TX

Nick is the best agent I had ever talked to

1 year ago

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Kathy Scaman Delray Beach, FL

Fast, efficient to the point and answered my questions

1 year ago

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Jenara Rodriguez

Ed was amazing at helping me with my debt problem very knowledgeable and kind

1 year ago

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roger c costa

the entire phone call was perfect and very explanatory.

1 year ago

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Juan Marine Kissimmee, FL

They working hard for me . Helping me fix my messed

1 year ago

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Denise Abbey Buffalo, NY

Video was detailed and explained exactly what the agent told me.

1 year ago

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Remi Tabangcura Sacramento, CA

Quickly responds and continually updating me with progress

1 year ago

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Connie ONeal Bonney Lake, WA

Incredibly helpful, especially for a non-tech savvy person.

1 year ago

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C John

I am a believer with this company! Excellent service!

1 year ago Edited March 29, 2024

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Angela Files Glen Burnie, MD

Cameron was very helpful. He was very to the point.

1 year ago

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Maurice Perkins Sacramento, CA

Very informative so I decided to try this company

1 year ago

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Denise Davidson

Don’t use Americor! They don’t followup timely. You don’t receive callbacks when ask to speak with a supervisor. Customer service is declining!

1 year ago Edited November 20, 2023

Reply from Americor

Thank you for taking the time to share your feedback with us. We genuinely appreciate your honest evaluation of your experience with Americor, and we're glad to hear that overall, the journey has been positive.

We sincerely apologize for the inconvenience you've encountered with the payment schedule alignment and the challenges you faced with our partner, Credit 9. Your concerns are important to us, and we want to assure you that we take them seriously.

We're genuinely sorry to hear about the frustration caused by the unexpected denial and the lack of follow-up from Credit 9. We understand the significance of timely and transparent communication, and we are actively investigating this issue to prevent similar occurrences in the future.

Please allow us the opportunity to rectify this situation and kindly request that you reach out to our Office of the President team at officeofthepresident@americor.com. Our team is committed to addressing your concerns and ensuring that your experience with us is as smooth and positive as possible.

We appreciate your understanding and are grateful for your continued trust in Americor. If you have any further questions or if there's anything else we can assist you with, please do not hesitate to reach out.

Best regards,
Americor

Nov. 15th, 2023

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Gary Casper, WY

The ease of getting started on the program

1 year ago

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Melinda Apollonio Coventry, RI

Very informed answered all the questions we had

1 year ago

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Metta Show's Tacoma, WA

Thank you for helping me out to consolidate my loan.

1 year ago

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Brenda Sharp Eatonton, GA

Everyone made me feel at ease with the process.

1 year ago

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Sylvia

Great customer service, fast service, knowledgeable

1 year ago

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joe blackwell

Very helpful team helping me to get back on track.

1 year ago

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Johnny Waits Rome, GA

Great customer service every thing explained really well.

1 year ago

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Caroline Clark

llAll they have done so far is ruin my credit and have my creditors call me and harass me. I'm wondering if I made the right choice.

1 year ago

Reply from Americor

I understand your frustration, and I'm sorry to hear that you're feeling this way. We take your concerns seriously, and we want to address them as best we can.

It's not our intention to negatively impact your credit or subject you to creditor harassment. I'd like to emphasize that debt settlement can sometimes have temporary negative effects on your credit as part of the process, but our goal is to ultimately help you find a path towards financial recovery and debt relief. We aim to negotiate with your creditors to reach settlements that are beneficial for both parties.

We are committed to resolving this issue for you and would appreciate the opportunity to discuss the specifics of your case in greater detail. Please get in touch with us at officeofthepresident@americor.com, so we can work on a solution to alleviate your concerns and improve your experience with our services.

Your feedback is invaluable to us, and we are determined to make things right. Thank you for your patience and for giving us the chance to address your concerns.

Sincerely,
Americor

Nov. 7th, 2023

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Constance Baltimore, MD

I like how you all got me a settlement this past month after three months

1 year ago

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Jonathan

They always check up on me. I love how easy it is to work with them!

1 year ago Edited November 20, 2023

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Delores Brown Clermont, FL

The people were very nice 👌 I appreciate the them!!

1 year ago

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Vitaly Vengerovich Twin Falls, ID

Very knowledgeable and professional Love it

1 year ago

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Dionne Young Candler, NC

Timely arrangement of the financial plan.

1 year ago

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Carlos Myerstown, PA

Good job, I received all the information that I needed

1 year ago

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Scott Callahan Troy, IL

Everyone is there to help you with anything you need

1 year ago

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Victor Rosario Middletown, NY

Love the service Customer service is amazing

1 year ago

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Amie Houston, TX

So far so good. We will see! People are very kind.

1 year ago Edited October 10, 2023

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Lee Springdale, AR

Very professional and they help you every step of the way.

1 year ago

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Carlos Berrios North Miami Beach, FL

“Welcome” call was a rushed reading of a scripted guide. He actually yawned at one point!

1 year ago

Reply from Americor

I want to extend my sincere apologies for the subpar experience you had during your "Welcome" call. Your feedback is essential, and I appreciate you bringing this to our attention.

I'm truly sorry that the call seemed rushed and that you felt the representative was not fully engaged. This is not the level of service we aspire to provide, and I want to assure you that we take your concerns seriously.

To address this issue and ensure a more positive experience moving forward, we are reviewing our onboarding process and retraining our team to deliver a more personalized and attentive welcome experience. Your feedback is instrumental in helping us make the necessary improvements.

If there's anything specific you would like us to address or if you have further concerns, please feel free to reach out directly at officeofthepresident@americor.com. We value your input, and we are committed to making sure your experience with us is a positive one.

Thank you for your understanding.

Sincerely,
Americor

Dec. 26th, 2023

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George Dieffenbach Queens, NY

Nice work! Very professional! Good info!

1 year ago

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charlon smith Louisville, KY

It was hard to get in touch with an actual person.vSlow response time to email that are sent with questions/concerns.

1 year ago

Reply from Americor

Hello Charlon, thank for taking the time to share your experience with us. We appreciate your perspective and we are always striving to improve our services. Unfortunately, we cannot locate your contact information based on the provided details, preventing us from reaching out directly to address your concerns. While we wholeheartedly respect your decision to cancel with us, we believe that we can still continue to assist you in your journey to becoming completely debt free. Please get in touch with us via email so we can resolve any issues you may be facing at officeofthepresident@americor.com. Best regards, Americor

Sep. 25th, 2023

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Manuel Hernandez Atlanta, GA

The Professionalism and customer service care

1 year ago

Reply from Americor

Thank you for taking the time to share your positive experience with Americor! We're overjoyed to have been of assistance. We're here for you whenever you need us. Best regards, Americor

Sep. 25th, 2023