Name: Americor
Rating: 4.8

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Sammi Jo

They tell you one thing and then do something totally different. DON'T use this company.

7 months ago Edited March 25, 2024

Reply from Americor

We are deeply sorry to hear about the inconsistencies and frustrations you've experienced during your time with our company. Your feedback is incredibly important to us, and we sincerely apologize for any confusion or inconvenience caused by changing answers and processes.

Please don't hesitate to reach out to us directly at officeofthepresident@americor.com. Our team is here to assist you and ensure that your experience with us is positive and productive.

Thank you for bringing these matters to our attention, and we appreciate your patience and understanding as we work to improve your experience with us.

Warm regards,
Americor

Mar. 21st, 2024

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Robert Hammond Heber Springs, AR

Has done nothing to help improve my credit score.

8 months ago

Reply from Americor

Thank you for bringing your concerns to our attention. We understand how important it is for you to see progress in your credit score, and we sincerely apologize for any disappointment you've experienced in this regard.

Improving credit scores is a complex process that can take time, and we recognize that you may have expected more noticeable results by now. While we cannot guarantee immediate changes, please rest assured that our team is diligently working on your behalf to resolve your outstanding debts and positively impact your credit profile.

We encourage you to continue monitoring your credit report and staying engaged with our team to track your progress. Additionally, we're here to provide guidance and support as you navigate the journey toward financial recovery.

If you have any specific questions or concerns about your credit improvement plan, please don't hesitate to reach out to us directly at officeofthepresident@americor.com. Your satisfaction is our priority, and we're committed to helping you achieve your financial goals.

Thank you for your patience and trust in us as we work together to improve your credit score.

Sincerely,
Americor

Feb. 16th, 2024

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Verified Customer

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Alan Sussman

My contact was canceled by Americor. Looking forward to hearing back from them.

1 year ago

Reply from Americor

Thank you for informing us of your decision to cancel your contract with Americor and your anticipation of hearing back from us. We understand your choice to explore different options and appreciate your transparency.

We respect your decision and hope that you find a solution that best aligns with your financial needs and goals. If you have any further questions or require assistance during this transition, please do not hesitate to reach out to our team at officeofthepresident@americor.com. We're here to support you as you make the best financial choices for your situation.

Your satisfaction is important to us, and we wish you the very best in your financial journey moving forward.

-The Americor Team

Nov. 1st, 2023

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Verified Customer

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Joeann Beverly Hills, FL

They call me and ask questions and talk to me

1 year ago

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Terry Mentone, CA

No one is reaching out and seeing alot of consolidation for others

1 year ago

Reply from Americor

We' sorry to hear about your experience and also want to thank you for sharing your concerns with us. Unfortunately, We are unable to locate you in our system based on the information provided in order to better understand and hopefully resolve your concerns, please email us directly at pr@americor.com so we can help you resolve this

Jan. 10th, 2023

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Verified Customer

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Carla D Leggett Florissant, MO

The process is unclear. I know I am paying money but that is about all.

1 year ago

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Verified Customer

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marjorie galloway Sarasota, FL

no one responds or explains. no contacts made with my clients

1 year ago

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Delmar Castillo Salt Lake City, UT

they don't call you when they say they will

1 year ago

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Jennifer Marquez LA Habra, CA

They just set up the monthly payment and never reached out again.

2 years ago

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Lesley Walker Orange, CA

It's not worth making ur credit worse u have to stop paying ur bills

2 years ago

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Verified Customer

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Wilma Moore Fort Wayne, IN

I need more information and communication

2 years ago

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Verified Customer

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Lawrence Klein Derry, PA

Since signing up no one has contacted me about this service

2 years ago

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Verified Customer

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David York, PA

Fees are really high. It isn't that good of a deal.

2 years ago

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James Tichota Council Bluffs, IA

They don't send the contact information nor do they call. They just take money

2 years ago

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Verified Customer

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Charles J Brisco

It ruined my credit getting all of those derogatory on my credit

2 years ago

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Verified Customer

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Latricia Boling

I just joined a month ago and I haven't seen any progress

2 years ago

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Vernestine

Be careful who works for you. I wish they would stop lying to people.

2 years ago

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Lori Pierce Roland, IA

They wouldn't reschedule my first payment due so I had to cancel

2 years ago

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Verified Customer

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Mel mathis North Versailles, PA

The company is not very friendly with its constituents

2 years ago

Reply from Americor

Mel,

We appreciate you bringing this issue to our attention and we are very grateful for the opportunity to respond.

On behalf of Americor, I want to sincerely apologize for the negative experience that you had with us. We take great pride in giving our 100% every day to provide an exceptional customer service in all our departments.

We do our best to train all of our team members on how to properly handle customers issues, For that, We are extremely sorry. Going forward, we are going to take steps to ensure that this situation does not happen again.

Mar. 8th, 2022

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Verified Customer

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Frances Seitz Burkburnett, TX

I am getting calls from my creditors and no payments made.

2 years ago

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Kevin

They’re not very trustworthy. They do not tell you all the facts.

2 years ago

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Verified Customer

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Jim Brown Fort Lauderdale, FL

Too much time and lowering credit score.

2 years ago

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Rick Meisenbach Glens Falls, NY

Very helpful & understanding. AJ was very clear & punctual

8 months ago

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Mark Matlock LA

Straight forward no beating around the bush

9 months ago

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E. Hutton Coeur d'Alene, ID

They were quick to help, very thorough.

9 months ago

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William Souva Fayetteville, NY

Very professional and getting and resolving my debt

9 months ago Edited March 15, 2024

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Lenny VanEtten Houston, TX

They reduced most of my bills for a good settlement

9 months ago

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ed kalagher Moultrie, GA

automated part sucked once I got a live person it was great

9 months ago

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Kim Sampson Saint Paul, MN

Prompt at sending me offers from my creditors.

9 months ago

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ed kackos

Very complete, but a little too fast to allow decisions

9 months ago

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Sanders Johnson Los Angeles, CA

Loved how quickly you've started the process

9 months ago

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ruth bentley

Good communication and good customer service.

10 months ago

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Merlene Williams North Hollywood, CA

They contact me with settlement agreements.

10 months ago Edited February 6, 2024

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Cheryl Carey Tunkhannock, PA

Very efficient and always there to answer questiond

10 months ago

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Cynthia Pandy Chicago, IL

Americor is very informative and a great job well done!

10 months ago

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Darrin Hopgood Russellville, AR

They were very helpful throughout the whole process

10 months ago

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Charles Owens Mount Olive, NC

The wait was a concern, but the outcome worked out great!

10 months ago

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David Foreman Huntsville, TX

The quickness of reaching settlements is really great!

10 months ago

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Douglas J Kannady O'Fallon, MO

Chelsea was very helpful in thecreating standpoint for loan

10 months ago

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Kai Bublitz

Very helpful and transparent in my case.

10 months ago

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siluan pham San Jose, CA

very friendly customer service. Helps me alot.

10 months ago

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Barbara Woods Sherwood, AR

They took advantage didn’t save us hardly any money ! We were lied to and we were sued by two of debtors!

11 months ago

Reply from Americor

We appreciate you sharing your concerns, and we're genuinely sorry to hear about your dissatisfaction with our services. Your feedback is important to us, and we want to address your issues promptly.

We understand that the outcome fell short of your expectations, and we sincerely apologize for any inconvenience you've experienced, including the legal challenges you faced. We take such matters seriously, and we would like to investigate the details of your case to understand what went wrong and how we can rectify the situation.

Our goal is to ensure our clients receive the support they need, and we want to work towards a resolution that satisfies your concerns. Please reach out to us directly at officeofthepresident@americor.com so that we can discuss your case in more detail.

We appreciate your patience and the opportunity to make things right.

Sincerely,
Americor

Dec. 5th, 2023

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Rey D'Angelo Costa Mesa, CA

Excellent service so far. Very informative.

11 months ago Edited December 15, 2023

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Chuck Reichert New York, NY

I didn't find them helpful at all. They processed the application, but were not helpful in closing the deal.

11 months ago

Reply from Americor

We appreciate your feedback and apologize for the frustration you experienced during the application process. Your satisfaction is our priority, and we regret that we fell short of meeting your expectations.

We take your comments seriously and would like to understand more about the specific challenges you encountered in closing the deal. Your insights will help us identify areas for improvement and enhance our services.

If you are willing, we encourage you to share more details about your experience with us at officeofthepresident@maericor.com. We are committed to addressing your concerns and ensuring a more positive experience in the future.

Thank you for bringing this to our attention, and we value the opportunity to learn from your feedback as we strive to improve our processes.

Sincerely,
Americor

Dec. 1st, 2023

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Ralph Mendoza Santa Maria, CA

They keep in contact Is what I liked very

11 months ago

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Adrian M Brown Brooklyn, MD

They took care of me. Very helpful customer service

11 months ago Edited November 27, 2023

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kathy moews Buffalo, MN

Very friendly and thorough and willing to help.

11 months ago Edited March 5, 2024

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Jennifer Szatny

Service on behalf of clients Agent very knowledgeable

11 months ago

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Nona Samuels

The time Stan spent explaining the program to me

8 months ago

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Barbara Blue Springs, MO

Very nice and helpful. Thanks to Anthony

8 months ago