Name: Americor
Rating: 4.9

star star star star star

Gary Casper, WY

The ease of getting started on the program

2 years ago

star star star star star

Melinda Apollonio Coventry, RI

Very informed answered all the questions we had

2 years ago

star star star star star

Metta Show's Tacoma, WA

Thank you for helping me out to consolidate my loan.

2 years ago

star star star star star

Brenda Sharp Eatonton, GA

Everyone made me feel at ease with the process.

2 years ago

star star star star star

Sylvia

Great customer service, fast service, knowledgeable

2 years ago

star star star star star

joe blackwell

Very helpful team helping me to get back on track.

2 years ago

star star star star star

Johnny Waits Rome, GA

Great customer service every thing explained really well.

2 years ago

star star_border star_border star_border star_border

Caroline Clark

llAll they have done so far is ruin my credit and have my creditors call me and harass me. I'm wondering if I made the right choice.

2 years ago

Reply from Americor

I understand your frustration, and I'm sorry to hear that you're feeling this way. We take your concerns seriously, and we want to address them as best we can.

It's not our intention to negatively impact your credit or subject you to creditor harassment. I'd like to emphasize that debt settlement can sometimes have temporary negative effects on your credit as part of the process, but our goal is to ultimately help you find a path towards financial recovery and debt relief. We aim to negotiate with your creditors to reach settlements that are beneficial for both parties.

We are committed to resolving this issue for you and would appreciate the opportunity to discuss the specifics of your case in greater detail. Please get in touch with us at officeofthepresident@americor.com, so we can work on a solution to alleviate your concerns and improve your experience with our services.

Your feedback is invaluable to us, and we are determined to make things right. Thank you for your patience and for giving us the chance to address your concerns.

Sincerely,
Americor

Nov. 7th, 2023

star star star star star_border

Constance Baltimore, MD

I like how you all got me a settlement this past month after three months

2 years ago

star star star star star_border

Jonathan

They always check up on me. I love how easy it is to work with them!

2 years ago Edited November 20, 2023

star star star star star

Delores Brown Clermont, FL

The people were very nice 👌 I appreciate the them!!

2 years ago

star star star star star

Vitaly Vengerovich Twin Falls, ID

Very knowledgeable and professional Love it

2 years ago

star star star star star

Dionne Young Candler, NC

Timely arrangement of the financial plan.

2 years ago

star star star star star

Carlos Myerstown, PA

Good job, I received all the information that I needed

2 years ago

star star star star star

Scott Callahan Troy, IL

Everyone is there to help you with anything you need

2 years ago

star star star star star

Victor Rosario Middletown, NY

Love the service Customer service is amazing

2 years ago

star star star star star

Amie Houston, TX

So far so good. We will see! People are very kind.

2 years ago Edited October 10, 2023

star star star star star

Lee Springdale, AR

Very professional and they help you every step of the way.

2 years ago

star star star star_border star_border

Carlos Berrios North Miami Beach, FL

“Welcome” call was a rushed reading of a scripted guide. He actually yawned at one point!

2 years ago

Reply from Americor

I want to extend my sincere apologies for the subpar experience you had during your "Welcome" call. Your feedback is essential, and I appreciate you bringing this to our attention.

I'm truly sorry that the call seemed rushed and that you felt the representative was not fully engaged. This is not the level of service we aspire to provide, and I want to assure you that we take your concerns seriously.

To address this issue and ensure a more positive experience moving forward, we are reviewing our onboarding process and retraining our team to deliver a more personalized and attentive welcome experience. Your feedback is instrumental in helping us make the necessary improvements.

If there's anything specific you would like us to address or if you have further concerns, please feel free to reach out directly at officeofthepresident@americor.com. We value your input, and we are committed to making sure your experience with us is a positive one.

Thank you for your understanding.

Sincerely,
Americor

Dec. 26th, 2023

star star star star star

George Dieffenbach Queens, NY

Nice work! Very professional! Good info!

2 years ago

star star star_border star_border star_border

charlon smith Louisville, KY

It was hard to get in touch with an actual person.vSlow response time to email that are sent with questions/concerns.

2 years ago

Reply from Americor

Hello Charlon, thank for taking the time to share your experience with us. We appreciate your perspective and we are always striving to improve our services. Unfortunately, we cannot locate your contact information based on the provided details, preventing us from reaching out directly to address your concerns. While we wholeheartedly respect your decision to cancel with us, we believe that we can still continue to assist you in your journey to becoming completely debt free. Please get in touch with us via email so we can resolve any issues you may be facing at officeofthepresident@americor.com. Best regards, Americor

Sep. 25th, 2023

star star star star star

Manuel Hernandez Atlanta, GA

The Professionalism and customer service care

2 years ago

Reply from Americor

Thank you for taking the time to share your positive experience with Americor! We're overjoyed to have been of assistance. We're here for you whenever you need us. Best regards, Americor

Sep. 25th, 2023

star star star star star_border

Keith Awai Mililani Town, HI

Sincere in him wanting to help and knowing he is there for me.

2 years ago

Reply from Americor

Dear, Keith. Thank you so much for taking the time to write us such a kind review. You can always count on us to assist you! Best regards, Americor

Sep. 25th, 2023

star star star star star

Audrey Cibolo, TX

Explained everything to my satisfaction and understanding

2 years ago

Reply from Americor

Thanks so much for your kind words! We're thrilled to have provided you with a positive experience. If you ever need assistance in the future, don't hesitate to reach out. Best regards, Americor

Sep. 25th, 2023

star star star star star

Terri Bates Ashland, KY

Kindness and thorough consideration by representatives

2 years ago

Reply from Americor

Thank you so much for your kind words! We're thrilled to have provided you with a positive experience. If you ever need assistance in the future, don't hesitate to reach out.

Best regards, Americor

Aug. 15th, 2023

star star star star star

Kurt Massey Oklahoma City, OK

Very helpful and made me feel at ease with the situation

2 years ago

Reply from Americor

Your positive review brightened our day! We're honored to have played a role in your financial journey. Remember, at Americor, your well-being is our priority.

Best regards, Americor

Aug. 15th, 2023

star star star star star

Rachael Baker

She was personable, kind and allowed me to talk.

2 years ago

Reply from Americor

Thank you for your stellar review, Rachael!

Best regards, Americor

Aug. 15th, 2023

star star star star star

Cheryl Minyard Royston, GA

Very informative and jeeps me in the loop

2 years ago

Reply from Americor

Thank you so much for your kind words! We're thrilled to help on your journey to becoming debt-free.

Best regards, Americor

Aug. 15th, 2023

star star_border star_border star_border star_border

Kimberly Sue Szczepanik Toledo, OH

I dislike the fact that you raised the amount of what I was paying when all I was supposed to pay was the set amount of $162/mo.

2 years ago

Reply from Americor

Dear Kimberly,

We sincerely apologize for any frustrations you experienced during your time with the Americor program. It is never our intention to cause confusion or frustration, as we strive to offer clear and concise assistance to all our customers. We understand transparency and trust are key values during your time in our Debt Resolution program.

We appreciate your feedback and will use it as an opportunity to improve our communication skills. We believe in constant growth and learning from our mistakes.

Please reach out to us via email at officeofthepresident@americor.com to schedule a callback to help clarify any questions or concerns you may still have; as well as to review if there is anything specific actions we may need to take in order to rectify this situation. We continue to value your business and aim to provide a better experience to all of our clients in the future.

Best regards, Americor

Aug. 16th, 2023

star star star star star

Cheryl castellano - Hubert Toms River, NJ

I like the fact everything can be done online.

2 years ago

Reply from Americor

We're delighted to hear that you're satisfied with our services! Your feedback fuels our commitment to delivering top-notch solutions. Feel free to recommend us to friends and family.

Best regards, Americor

Aug. 16th, 2023

star star star star star

Rodney G Hart Liberty, MO

They did not bother me. Informed me about any settlements.

2 years ago

Reply from Americor

We're delighted to hear that you're satisfied with our services! Your feedback fuels our commitment to delivering top-notch solutions. Feel free to recommend us to friends and family.

Best regards, Americor

Aug. 16th, 2023

star star star star star

David Heard

Great communication and customer service.

2 years ago Edited May 6, 2024

Reply from Americor

We're delighted to hear that you're satisfied with our services! Your feedback fuels our commitment to delivering top-notch solutions. Feel free to recommend us to friends and family.

Best regards, Americor

Aug. 16th, 2023

star star star star star

steven taylor

Very helpful. This includes follow-up calls!

2 years ago Edited August 2, 2023

Reply from Americor

Thank you so much for taking valuable time out of your day to leave us a review. We are committed to always be there for you!

Best regards, Americor

Aug. 16th, 2023

star star star star star

Victor Miami, FL

Talking to the representative sounded very good

2 years ago

star star star star star

Edward

Very friendly staff, answered all my questions.

2 years ago

star star star star star

Talha Khokhar Brooklyn, NY

Customer service response was great thing.

2 years ago

check_circle

Verified Customer

star star star star star

Teresa Dallas, TX

Very professional customer service very reassuring

2 years ago

check_circle

Verified Customer

star star star star star

Krista Kingston, PA

Great communication and fast settlements

2 years ago

check_circle

Verified Customer

star star star star star

Linda Catonsville, MD

VERY EASY PROCESS, MADE ME FEEL COMFORTABLE AND RELIEVED

2 years ago

Reply from Americor

Hello Linda. We're glad that we've been able to help relieve some of your stress. We look forward to continue working with you!

May. 4th, 2023

check_circle

Verified Customer

star star star star_border star_border

Ivey Santiago San Antonio, TX

I have been a customer since December 2023 and have not been informed of any progress yet.

2 years ago

check_circle

Verified Customer

star star star star star

Ruben

Very good service to the people really help

2 years ago

check_circle

Verified Customer

star star star star star_border

Donna Birdsboro, PA

Keeps me up to date on my account and genuinely wants to help me out of debt.

2 years ago

check_circle

Verified Customer

star star star star star_border

Crystal Milledgeville, GA

I like the fact that I have a person that I can email if I have any questions.

2 years ago

check_circle

Verified Customer

star star star star star

Linoue Pie Jacksonville, FL

Like the way you help get out of my bad credit.

2 years ago

check_circle

Verified Customer

star star star star_border star_border

Suzanne Parson Chico, CA

Taking a long time to settle with debtors..i am getting many calls, emails and text

2 years ago

check_circle

Verified Customer

star star star star star_border

Raey Hill II Fort Mitchell, KY

Understanding and dependable people also checking and keeping me informed

2 years ago

check_circle

Verified Customer

star star star star star

Judith musselwhite Atlanta, GA

Good company, very dependable and helpful.

2 years ago Edited May 15, 2023

check_circle

Verified Customer

star star_border star_border star_border star_border

Chrisey Brown Camby, IN

I had very little communication. My credit is now horrible, I’m not sure if all my bills are being paid?? This is awful!!!

2 years ago

check_circle

Verified Customer

star star star star star

Darlene Newport, NH

They are pretty fast they already got my first settlement

2 years ago

check_circle

Verified Customer

star star star star star

becca mauz TX

Customer service was super friendly and well informed.

2 years ago